FaultScore

Ford Explorer Sport steering problems

26 of the 939 complaints filed about the Ford Explorer Sport are about the steering — 3% of everything owners reported. The worst model year for it is 2001.

26

Complaints

3%

Share of all complaints

4

Crashes

1

Fires

Steering complaints by model year

Median failure at 64,500 miles

Median failure at 112,343 miles

Median failure at 71,931 miles

Median failure at 50,250 miles

Median failure at 92,000 miles

Median failure at 160,000 miles

What owners said

2003 Ford Explorer Sport at 160,000 miles Klondike, TX Crash 1 injured

STEERING

I WAS DRIVING AT APPROX 55MPH AND THE STEERING COLUMN LOCKED UP AND I WAS UNABLE TO CONTROL THE VEHICLE, IT AUTOMIATCALLY PULLED TO THE LEFT AND CAUSING MY VECHICLE TO ROLL SEVERAL TIMES. (3-5 TIMES) VEHICLE IS NOW TOTALLED. I RECEIVED MEDICAL ATTENTION AT THE SCENE AND I'M UNDER OBSERVATION FOR THE NEXT 48 HOURS. I'M HIGHLY CONCERNED DUE TO THE LEVEL OF OTHER VEHICLES THAT ARE MY SAME MAKE AND MODEL THAT HAVE HAD THIS SAME ISSUE. PLEASE ADVISE ASAP. THANK YOU IN ADVANCE FOR YOUR HELP.

NHTSA complaint #10648704 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 1,500 miles Anchorage, AK Crash 1 injured

STEERING

MY PURCHASED NEW $30,000 2001 FORD 2 DOOR EXPLORER SPORT DIES OFTEN CAUSING NO BRAKES OR STEERING. IN 2001, IT DIED AND ROLLED OVER WITH NO STEERING OR BRAKES WHEN MY WIFE WAS DRIVING HOME, LEAVING HER STRANDED UPSIDE DOWN. FORD WOULD NOT RESPOND AND LOCAL DEALERS WOULD NOT OR COULD NOT SOLVE THE PROBLEM. IT STILL DIES AND ALL RECALLS WERE PRESUMABLY DONE, INCLUDING THE FIRESTONE TIRES WHICH WERE THE BEST PART OF THE VEHICLE. NUMEROUS LETTERS TO FORD WERE NEVER ACKNOWLEDGED. I WOULD LIKE TO HAVE A REFUND ON THIS VEHICLE. CAN YOU HELP ME?

NHTSA complaint #10568035 — an unverified report by a vehicle owner.

2002 Ford Explorer Sport at 138,156 miles Castle Rock, CO

STEERING

WHEN TRYING TO SHIFT CAR FROM DRIVE INTO PARK, THE GEAR SHIFT LEVER BROKE OFF INSIDE THE STEERING COLUMN AND FELL OF IN MY HAND. THE CAR WAS STILL IN DRIVE AND I TURNED OFF THE IGNITION. THE KEY COULD NOT BE REMOVED AND THE CAR WAS TOWED TO THE DEALERSHIP. TO REPAIR THIS LINKAGE PART, THE ENTIRE STEERING COLUMN HAD TO BE REPLACED, AT A COST OF OVER $1800. I CALLED FORD TO REPORT THE INCIDENT AND WAS TOLD THAT THEY HAVE NO RECORD OF SOMETHING LIKE THIS EVER HAPPENING BEFORE. THEY SAID THEY WOULD ADD THE INCIDENT TO THEIR DATABASE. I TOLD THEM THAT I FELT THIS WAS A SERIOUS SAFETY ISSUE AND THAT THIS NEEDS TO BE REFERRED TO ENGINEERING OR QUALITY ASSURANCE FOR INVESTIGATION BEFORE SOMEONE GETS INJURED OR KILLED. I GOT THE IMPRESSION THAT FORD WAS NOT GOING TO DO ANYTHING WITH THIS INFORMATION.

NHTSA complaint #10493130 — an unverified report by a vehicle owner.

1999 Ford Explorer Sport at 164,886 miles Gloucester, VA

STEERING

SON WAS DRIVING TO SCHOOL. MANEUVERED TO AVOID CONTACT WITH A DEER AND HE LOST CONTROL. TIRE BURST AND FRONT END COLLAPSED. HE DIDN'T MAKE CONTACT WITH ANY OBJECT. CALLED TRIPLE A TO HAVE VEHICLE TOWED. TOW DRIVER IMMEDIATELY NOTICED AFTER PLACING VEHICLE ON HIS TRUCK THAT PART OF THE INNER OPERATIONS OF THE INTERMEDIATE STEERING CONTROL ARM ON ONE SIDE HAD CORRODED AND BROKE. HE STATED THAT THIS IS WHY OUR SON WAS NOT ABLE TO CONTROL THE VEHICLE. HE SUGGESTED FOR US TO CALL THE MAKER OF THE VEHICLE AND SEE IF THE PART IS ON RECALL AND TO TAKE PICTURES BECAUSE THIS WAS A COMPONENT OF THE VEHICLE THAT SHOULDN'T HAVE GONE BAD. THE STEERING AND BRAKES WERE COMPLETELY SEVERED WHEN THIS PART OF THE STEERING CORRODED AND SNAPPED UPON A SIMPLE MANUEVER. WE HAVE NOT HAD THE VEHICLE REPAIRED BECAUSE WE HAVE BEEN ADVISED THAT THIS IS A PRODUCT LIABILITY SITUATION BY AN ATTORNEY. OUR SON WAS NOT INJURED. AND ALL OF THE DAMAGE IS UNDERNEATH THE VEHICLE. THIS IN OUR OPINION IS A VERY SERIOUS SAFETY ISSUE. IF HE HAD BEEN GOING ANY FASTER ON THE MAIN HIGHWAY THE OUTCOME WOULD HAVE BEEN MUCH DIFFERENT BECAUSE OF THIS CORROSION OF THE INNER AREA OF THIS PART OF THE STEERING MECHANISM.

NHTSA complaint #10327354 — an unverified report by a vehicle owner.

1999 Ford Explorer Sport EL Paso, TX

STEERING:COLUMN

SMOKE COMING FROM STEERING COLUMN WHILE DRIVING ON FREEWAY,ALSO WHEN SIGNAL IS ACTIVATED . THIS IS THE FOURTH TIME. HAVE NOT SEEN ANY RECALLS OF THIS MATTER.

NHTSA complaint #10281207 — an unverified report by a vehicle owner.

2002 Ford Explorer Sport at 92,000 miles Cincinnati, OH

STEERING

I HAVE A FORD EXPLORER SPORT 2 DR. .. I HAVE NOTICED THAT IT LIKES TO SLIDE ALOT ESP. AROUND CORNERS. I ACTUALLY WENT AROUND A CORNER ABOUT NOT EVEN 10 MILES PER HOUR AND LOST CONTROL LUCKILY CARS ON OTHER SIDE STOPPED AHEAD WHEN THEY SAW THIS. I WAS NOT HURT BUT ALMOST HIT A TREE AND TELEPHONE POLE.. ALSO MY HINGES BROKE ON REAR WINDOW LEFT SIDE AND THEY SAID MINE WAS NOT COVERED UNDER RECALL!!! OUT OF POCKET EXPENSE AROUND 140.00.

NHTSA complaint #10258313 — an unverified report by a vehicle owner.

2000 Ford Explorer Sport at 79,000 miles Texas City, TX Fire

STEERING:COLUMN

TL*THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. WHILE STOPPED AT A STOP LIGHT, SMOKE APPEARED FROM THE STEERING COLUMN. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE MULTIFUNCTION SWITCH IN THE STEERING COLUMN FAILED. THEY FURTHER STATED THAT ONCE THE SWITCH FAILS, IT COULD CATCH FIRE. THE VEHICLE CANNOT BE DRIVEN UNTIL THE SWITCH IS REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

NHTSA complaint #10230162 — an unverified report by a vehicle owner.

2000 Ford Explorer Sport Manhattan, KS

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

GEAR SHIFT FELL OFF WHEN TRYING TO BACK OUT OF DRIVEWAY. THE ENTIRE STEERING WHEEL SHAFT NEEDED TO BE REPLACED. THANK HEAVENS WE WERE IN THE DRIVEWAY AND NOT ON THE ROAD.

NHTSA complaint #10213626 — an unverified report by a vehicle owner.

2002 Ford Explorer Sport at 25,000 miles Tallahassee, FL

STEERING

SLIDING PROBLEM EXISTS IN THE 2002 FORD EXPLORER SPORT, 2 DOOR, EVEN THOUGH I DROVE 30-35 MILES SOMETIMES. WHEN SLIDING THE STEERING WAS OUT OF CONTROL. FORTUNATELY, NO CAR FOLLOWED ME CLOSELY WHEN SLIDING HAPPENED.

NHTSA complaint #10187549 — an unverified report by a vehicle owner.

1998 Ford Explorer Sport at 107,000 miles Selden, NY Crash

STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

RIGHT FRONT STEERING KNUCKLE CRACKED IN HALF, CAUSING LOSS OF STEERING AND A RESULTING CRASH.

NHTSA complaint #10186100 — an unverified report by a vehicle owner.

1999 Ford Explorer Sport at 201,000 miles Raymond, NH

STEERING:COLUMN

WHILE DRIVING, SMOKE STARTED COMING FROM THE STEERING COLUMN INSIDE VEHICLE. CONTACTED FORD TO SEE IF PART OF RECALL TO SPEED SENSOR SWITCH. FORD MOTOR CO. STATES VEHICLE NOT PART OF RECALL, DID NOT RECOMMEND ANYTHING. NO RESPONSE TO STEERING COLUMN SMOKING OR SMELLING OF BURNING ELECTRICAL WIRES.

NHTSA complaint #10158262 — an unverified report by a vehicle owner.

1998 Ford Explorer Sport at 22,000 miles Walla Walla, WA

STEERING:RACK AND PINION

I HAVE ALREADY PUT IN ONE COMPLAINT ON MY 1998 FORD EXPLORER, BUT NOW I GOT IT BACK A FEW DAYS AGO FROM THE DEALER THEY CHECKED IT AND FOUND OUT IT HAS RACK AND PINION PROBLEMS ALREADY. I HAVE ONLY 24000 MILES ON IT. THERE IS ANOTHER COMPLAINT IN HERE FOR THE SAME THING. I AM WORRIED THE STEERING IS GOING TO GO OUT, AND I CANNOT AFFORD TO PAY $900.00. WHY IS FORD NOT DOING ANYTHING WITH THESE 1998 EXPLORERS.

NHTSA complaint #10132419 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 51,000 miles Cameron, NC

STEERING:ELECTRIC POWER ASSIST SYSTEM

WHEN TILTING THE STEERING WHEEL DOWN IT SHUTS EVERYTHING OFF. THEN, WHEN PLACING IT BACK TO THE NORMAL POSITION EVERYTHING COMES BACK ON, THE BRAKE LIGHTS/TURN SIGNALS, AND CONSUMER HEARS AN ELECTRICAL BUZZING INSIDE THE STEERING WHEEL.

NHTSA complaint #10109053 — an unverified report by a vehicle owner.

2000 Ford Explorer Sport at 64,863 miles Jackson, TN

STEERING:COLUMN

THE ENGINE HAS BEEN REPLACED TWICE, THE STEERING WHEEL STARTED TO SMOKE. THE DEALER STATED THAT THERE WAS A MECHANICAL DEFECT IN THE STEERING COLUMN. *JB THE KNOCKING WOULD ONLY OCCUR IN THE FALL AND WINTER MONTH'S. ON ONE OCCASION THE WHILE SITTING AT A RED LIGHT, SMOKE STARTED COMING FROM THE STEERING WHEEL.

NHTSA complaint #10094213 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport at 50,250 miles Fredericktown, OH

STEERING:LINKAGES:DRAG:LINK:CONNECTION

FAILTURE OF BALL JOINTS DUE TO NO GREASE FRO M FACTORY.

NHTSA complaint #10061814 — an unverified report by a vehicle owner.

1999 Ford Explorer Sport Avondale, AZ

STEERING:COLUMN

SMOKE COMING OUT OF STEERIING COLUMN.

NHTSA complaint #10056370 — an unverified report by a vehicle owner.

2002 Ford Explorer Sport Gaithersburg, MD Crash 1 injured

STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

STEERING WHEEL LOCKED WHILE DRIVING ON 495 CAPITOL BELTWAY, CAUSING VEHICLE TO LOOSE CONTROL AND COLLIDE INTO GUARDRAIL AND UTILITY POLE. COLLISION CAUSING SUBSTANTIAL DAMAGE TO VEHICLE AND INJURY TO DRIVER.

NHTSA complaint #10054822 — an unverified report by a vehicle owner.

1999 Ford Explorer Sport at 59,800 miles Philadelphia, PA

STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

WHILE DRIVING, PASSANGE SIDE SPINDLE AT THE POINT OF STEERING CONNECTION TO IT, BROKE CAUSING VEHICLE TO POOL AND PUSH ALL OVER THE ROAD OUT OF CONTROL. DEALER SAW NO PRIOR DAMAGE TO IT OR OTHER PART (TIRE, RIM, EXT.) AND STILL REFUSE TO COVER UNDER BUMPER-TO-BUMPER COVERAGE.

NHTSA complaint #10040961 — an unverified report by a vehicle owner.

1999 Ford Explorer Sport at 57,000 miles SAN Francisco, CA

STEERING

ENGINE CHECK LIGHT STAYS ON ALL THE TIME, AND THE STEERING WHEEL LOCKS, MAKING DRIVING IMPOSSIBLE. VEHICLE HAD SEVERAL RECALL REPAIRS DONE, BUT THE PROBLEM PERSISTS. DEALER AND THE MANUFACTURER HAD BEEN INFORMED OF THE PROBLEM.

NHTSA complaint #10040810 — an unverified report by a vehicle owner.

2001 Ford Explorer Sport Columbia, SC

STEERING:COLUMN

CONSUMER STATES THAT VEHICLE HAS EXCESSIVE VIBRATION THAT CAN BE FELT AT 45MPH OR GREATER MAKING IT HARD TO MAINTAIN CONTROL WHILE DRIVING. DEALER HAS REPLACED TIRES, DRIVESHAFT AND THROTTLE ASSEMBLY BUT PROBLEM IS STILL OCCURRING. MANUFACTURER INFORMED THAT CONSUMER THAT THE PROBLEM IS A "TECHNICAL DEFECT" THAT IS CONSIDERED NORMAL ON THIS MODEL. TS

NHTSA complaint #10001310 — an unverified report by a vehicle owner.

Other Ford Explorer Sport problems