32 of the
9,504 complaints filed about the Ford F-250 SD
are about the equipment —
0% of everything owners reported.
The worst model year for it is 2003.
The contact owns a 2023 Ford F-250 SD. The contact stated that while attempting to roll up the front driver's side window, the window partially rolled up. The contact stated that the front passenger's side window had experienced the same failure. There was no warning light illuminated. Additionally, the infotainment system had defaulted to a factory setting independently, causing the Forward Collision Avoidance system and several other safety features to be deactivated. The contact stated that the failures were intermittent. The vehicle was taken to a local dealer however, the failures could not be duplicated. The vehicle was not repaired. The contact related the window failure to NHTSA Campaign Number: 23V507000 (Structure); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 1,000.
NHTSA complaint #11677482 — an unverified report by a vehicle owner.
While driving down the freeway at approximately 65 mph, the front end starts violently shaking, and the steering wheel is turning back-and-forth rapidly so severe if a woman were driving, it would break her wrist. The only way you can get it to stop is to lower the speed down to below 40 mph.
NHTSA complaint #11630368 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford F-250. The contact stated while driving approximately 50-60 MPH and hauling a trailer, the vehicle drove across uneven pavement, and the vehicle went into the death wobble and the vehicle became difficult to steer. The contact pulled over to the side of the road but found no cause for the failure. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering dampener had failed and needed to be replaced. The steering dampener was replaced. The dealer confirmed that the vehicle had been repaired under Customer Satisfaction Program: 20N04 (Steering, Equipment) but the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included the Customer Satisfaction Program. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 78,699.
NHTSA complaint #11615256 — an unverified report by a vehicle owner.
The radio has malfunctioned and now shows zero display and will not turn on or off. I have tried the various methods listed online to fix the issue but nothing has worked.
NHTSA complaint #11418987 — an unverified report by a vehicle owner.
I PURCHASED A NEW DIESEL 2011 F-250 LARIAT 4X4 CREW CAB 172' WB. I BOUGHT THE TRUCK BASED ON THE CHARTS IN A FORD BROCHURE. ACCORDING TO THE PAYLOAD CHART ON PAGE 39 OF THE BROCHURE, THE PAYLOAD FOR MY TRUCK SHOULD HAVE BEEN 2,210 LBS. ACCORDING TO THE TOWING CHART, THE PAYLOAD FOR MY TRUCK SHOULD HAVE BEEN 15% OF 15,700 LBS., WHICH IS 2,355 LBS. I DID NOT DISCOVER THE DISCREPANCY BETWEEN FORD'S PUBLISHED RATINGS AND THE ACTUAL CAPACITY OF THE TRUCK AT THE TIME OF PURCHASE BECAUSE THERE WERE NO FOOT NOTES IN THE PRINTED BROCHURE INDICATING THE PUBLISHED RATINGS WOULD NOT APPLY TO MY TRUCK AND BECAUSE OF WHERE FORD PLACED THE TIRE AND LOADING INFORMATION LABEL. ACCORDING TO THE NHTSA, FOR 'VEHICLES OTHER THAN MOTORCYCLES OR TRAILERS, THE LABEL MUST BE AFFIXED TO EITHER THE HINGE PILLAR, DOOR-LATCH POST, OR THE DOOR EDGE THAT MEETS THE DOOR-LATCH POST, NEXT TO THE DRIVER'S SEATING POSITION.' FORD PLACED THE LABEL ON THE BODY BELOW THE B PILLAR AND FACING DOWN. THE LABEL COULD NOT BE READ WHEN ENTERING THE VEHICLE AND COULD ONLY BE READ BY SITTING OR KNEELING ON THE GROUND. I DISCOVERED A JULY 30, 2014 ARTICLE IN AUTOMOTIVE NEWS THAT REVEALED STANDARD EQUIPMENT PARTS WERE REMOVED FROM SUPER DUTY TRUCKS BEGINNING WITH THE 2011 MODEL YEAR WHEN DETERMINING THE MAXIMUM PAYLOAD. THE PARTS INCLUDED, BUT WERE NOT LIMITED TO, THE SPARE TIRE, TIRE JACK, RADIO, AND CENTER CONSOLE. THE FORD BROCHURE DID NOT INDICATE THAT THE RATINGS WERE ESTABLISHED BY REMOVING STANDARD EQUIPMENT. WHEN I CONTACTED FORD ABOUT THE ISSUE, I WAS TOLD THAT THE DISCREPANCY BETWEEN THE PUBLISHED RATINGS AND MY TRUCK'S ACTUAL PAYLOAD WAS DUE TO 'OPTIONS.' FORD'S BROCHURE NEITHER FOOT NOTED THE RATINGS CHARTS NOR DISCLOSED THAT FORD HAD REMOVED STANDARD EQUIPMENT TO ESTABLISH THE RATINGS IN THE CHARTS. *TR
NHTSA complaint #10919659 — an unverified report by a vehicle owner.
2013 FORD F-250 SUPER DUTY. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL SYSTEM ISSUES. *SMD THE CONSUMER STATED THE RADIO WOULD SOMETIMES COME ON WITH THE KEY AND WOULD ONLY WORK ON ONE AM CHANNEL AND ON FM CHANNEL AND IT WOULD NOT TURN OFF. THE ONLY WAY TO TURN OFF THE RADIO, WAS TO TURN THE ENGINE OFF AND RE-START IT. THE STEREO SYSTEM HAD A BAD RECEPTION. THE FUEL GAUGE WAS STUCK ON 1/4 TANK AND HE TOOK SEVERAL TRIES SHUTTING THE VEHICLE ON AND OFF TO GET IT TO WORK THE DOOR ALARM WORKED INTERMITTENTLY. THE DASH LIGHTS COME ON AND GO OFF INTERMITTENTLY AT NIGHT, THE CRUISE CONTROL LIGHTS ILLUMINATED, THE DEF NOTICE DASH DISPLAY CAME ON LAST WEEK AND ALERTED THE CONSUMER HE HAD 500 MILES LEFT UNTIL HE NEEDED TO FILL UP AGAIN.
NHTSA complaint #10712776 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2015 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE NAVIGATION SYSTEM FAILED TO PROVIDE ACCURATE DIRECTIONS FOR LOCATIONS. THE CONTACT MENTIONED THAT ON ONE OCCASION, THE NAVIGATION SYSTEM INSTRUCTED TO MAKE A TURN WHILE ON A BRIDGE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 900.
NHTSA complaint #10680597 — an unverified report by a vehicle owner.
WE HAVE A 2009 FORD F250 SUPERDUTY TRUCK. IT HAS A FACTORY INSTALLED FORD CLASS FIVE HITCH. THE UNIT FAILED-- THE HITCH WELD SEPARATED AT THE RECEIVER AND CROSSMEMBER FRAME. YOU CAN SEE THE 3/8 INCH GAP FROM WHERE WELD DID NOT ADHERE AND WHERE THE BOTTOM AND TOP PLATE HAVE LARGE CRACKS. WE TOWED OUR BOAT ABOUT 350 MILES TO LAKE POWELL AND THEN HOME. ABOUT 6 WEEKS AFTER WE GOT HOME WE NOTICED THE HITCH WAS NOT ON CENTER. UPON INSPECTION I SAW THE HITCH WAS DAMAGED AND CALLED HOLMES TUTLE FORD. THEY SAID BECAUSE MY MILEAGE EXCEEDED THE WARRANTY ALLOWANCE, IT WAS OUT OF WARRANTY. I REMOVED HITCH AND TOOK IT TO JIM CLICK FORD. BECAUSE IT WAS OUT OF WARRANTY ON MILES ON THE TRUCK, THE SERVICE MANAGER SAID I SHOULD NOT EXPECT A CALL. TOUNGE WEIGHT IS APPROX 400# AND TOTAL WEIGHT ON THE TRAILER AND BOAT IS NOT MORE THAN 6,000 LBS WE WANT THE MANUFACTURER TO REPLACE THE HITCH. WE HAVE THE UNIT READY FOR INSPECTION AND I BELIEVE IT WILL BE OBVIOUS TO ALMOST ANYONE THAT THE WELD FAILED.
NHTSA complaint #10422527 — an unverified report by a vehicle owner.
I WAS MERGING ON TO HIGHWAY STEPPED ON PEDAL GOT HEAVY BLUE AND BLACK SMOKE DRIVE COULD NOT SEE ME ALMOST REARENDED ME . IF I HAD NOT VEERED RIGHT HE WOULD HAVE'.
NHTSA complaint #10313633 — an unverified report by a vehicle owner.
2006 FORD F250 SUPERDUTY TRUCK FLOORMATS ARE CAUSING THE ACCELERATOR PEDAL TO GET STUCK AND THE BRAKES WONT STOP THE TRUCK IF ITS FLOORED. I THOUGHT MY FAMILY WAS GOING TO DIE. WE DIDN'T KNOW WHAT WAS CAUSING THE ACCELERATOR TO STICK. THANK GOD I NOTICED THE MAT OR WE WOULD ALL BE DEAD FOR CERTAIN. PLEASE FOLLOW UP ON THIS ISSUE. MY HUSBAND REVVED THE ENGINE BECAUSE THE TRUCK WAS HAVING OTHER MECHANICAL ISSUES BUT ANYONE WHO MAY FLOOR THEIR VEHICLE COULD KILL THEMSELVES OR OTHERS ON THE ROAD. WE ARE CAUTIOUS OF THIS PROBLEM AND KNOW NOT TO PRESS THE PEDAL TOO FAR DOWN. OTHERS MAY NOT BE AWARE!
NHTSA complaint #10300389 — an unverified report by a vehicle owner.
I OWN A FORD F250, MY COMPLAINT IS ABOUT A 7 PIN TRAILER PLUG, WHAT HAPPENS IS THAT THE PLUG FALLS OFF THE CONNECTOR AS I AM DRIVING. I HAVE NOTICED THAT FORD CHANGED THERE DESIGN ON THE PLUG, THEY TURNED IT TO THE RIGHT SO THE LOCK IS SIDE, INSTEAD OF BEING ON THE TOP. I HAVE TRY TO TALK TO FORD ABOUT THIS AND THEY SAY THERE'S NOTHING THEY CAN DO. I DO BELIEVE THAT THIS IS A SAFETY ISSUE, I LOOSE MY BRAKES TO MY TRAILER EVERYTIME THIS HAPPENS MAKING IT VERY UNSAFE TO DRIVE.
NHTSA complaint #10291149 — an unverified report by a vehicle owner.
THERE HAVE BEEN NO INCIDENTS/ACCIDENTS, HOWEVER PROBLEM IS: 2001 FORD F250 SUPER DUTY PICKUP TRUCK - OWNER'S GUIDE / MANUAL STATES ON PAGE117 UNDER THE HEADING "TETHER ANCHORAGE HARDWARE" -- (TETHER ANCHORAGE HARDWARE KITS (PART NUMBER 613D74) INCLUDING INSTRUCTIONS, MAY BE OBTAINED AT NO CHARGE FROM ANY FORD OR LINCOLN/MERCURY DEALER) PER AUTOMOTIVE DEALERSHIP, PART NUMBER IS NOW OBSOLETE; HAVE INVESTIGATED AND FOUND UPDATED PART # F81Z5613D74AA. FORD CUSTOMER SERVICE PHONE TOLD ME TO CALL THE DEALER; DEALER SAID PART IS APPROXIMATELY $80.00; CALLED FORD CUSTOMER SERVICE BACK - THEY TOLD ME TO CALL THE SERVICE MANAGER AT THE DEALER TO SEE IF THEY COULD HELP. FORD DID NOT HAVE RESPONSIBILITY. BASICLY I WAS TOLD TO PAY FOR IT OR WHO CARES? SO FAR INCLUDING THIS LETTER I NOW HAVE 2+ HOURS INVESTED INTO THIS ISSUE. UNFORTURNATELY, MOST PEOPLE WOULD NOT TAKE THE TIME AND THIS IS WHY THESE ISSUES EXIST IN THE FIRST PLACE. THIS SHOULD HAVE BEEN TAKEN CARE OF IN 1-2 PHONE CALLS. CONSEQUENCES COULD MEAN DEATH OF A CHILD DUE TO THE CHILD RESTRAINT SEAT NOT FASTENED INTO VEHICLE PROPERLY. ALSO, IF INFORMATION ONLINE IS ACCURATE, I'M NOT THE ONLY ONE WHO HAS EXPERIENCED PROBLEMS WITH THIS TYPE OF QUESTION / ISSUE. PLEASE LOOK INTO THIS AND HOLD THESE MANUFACTURES ACCOUNTABLE TO KEEP OUR CHILDREN SAFE!
NHTSA complaint #10277154 — an unverified report by a vehicle owner.
LOSE OF STEERING DO TO POOR DESIGN OF FORD F-250 AND F-350 SOLID FRONT AXLE WITH SPRINGS. FROM 2005 TO PRESENT. I HAVE NEW TIRES AND RIMS,BALANCED,HAD FRONT END CHECKED FOR ALIGNMENT, MY TRUCK LIKE SO MANY OTHERS ARE HAVING SEVER FRONT END SHIMMY DO TO THE POOR DESIGN ON FORD TRUCKS. I HAVE CONTACTED LEGAL ADVICE FROM THE ADVICE OF OTHER GOVERNMENT AGENCIES. THE ATTORNEY GENERALS OFFICE,BBB, AND THE CONSUMER PROTECTION AGENCY. THIS IS MY SECOND COMPLAINT ABOUT THIS MATTER, AND IM A LITTLE UPSET TO KEEP GETTING THE ONLY RESPONSE YOU AND THE FORD CO. CAN COME UP WITH, TIRE PRESSURE!!! COME ON YOU KNOW ITS THE POOR DESIGN OF THERE FRONT ENDS. I'VE SPENT THOUSANDS TO HELP DEAL WITH MATTER TO NO BETTER RESULTS. SO FROM HERE I WILL SEEK LEGAL HELP TO PROTECT MY FAMILY AND MYSELF FROM POSSIBLE SEVERE INJURY OR DEATH. I HOPE FORD MOTOR CO. WILL FIX THE PROBLEM WITH THERE FRONT ENDS OF THERE F-250 AND F-350 SD PICKUPS FROM 2005 TO PRESENT. I HOPE IT DOESN'T TAKE SOMEONE GETTING KILLED BEFORE FORD SAYS THEY NEED TO FIX THERE TRUCKS. LIKE THEY DID WITH THERE BAD TIRE SITUATION ON FORD EXPLORER.
NHTSA complaint #10265891 — an unverified report by a vehicle owner.
FORD F250 SUPER DUTY 6.0L DIESEL; 130,000 MILES HIGH PRESSURE OIL PUMP GOES OUT. ALL FUEL INJECTORS NEED REPLACING, HIGH PRESSURE FUEL REGULATOR DISINTEGRATES. AT 99,000 THE TURBO HAD A LEAK, WE HAD TO HAVE THE TRUCK TOWED TO FORD DEALER. THIS TRUCK SHOULD NOT NEED THESE REPAIRS THIS SOON, SOMETHING IS WRONG. DAD WAS A DIESEL MECHANIC, THIS IS VERY FAULTY EQUIPMENT. TRUCK HAS HAD ALL REGULAR MAINTENANCE. TRUCK JUST LOSES POWER SUDDENLY.
NHTSA complaint #10264249 — an unverified report by a vehicle owner.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
A YEAR AGO MY 1999 FORD F-250 WITH THE TRITON V-10 BLEW A SPARK PLUG OUT OF THE HEAD. I THOUGHT THAT THE SPARK PLUG HAD NOT BEEN TIGHTENED PROPERLY AND HAD WORKED ITS WAY LOOSE. I REPLACED ALL THE SPARK PLUGS AT THAT TIME AS WELL AS THE COIL FOR THAT CYLINDER. A WEEK AGO I WAS DRIVING DOWN THE ROAD AND A DIFFERENT SPARK PLUG BLEW OUT OF THE CYLINDER ALTHOUGH THIS TIME ALL THE THREAD HAD BEEN STRIPPED AND I HAVE TO REMOVE THE HEAD AND HELI-COIL THE HEAD TO ENSURE A PROPER FITTING SPARK PLUG. AFTER A LITTLE BIT OF RESEARCHING ON-LINE IT DIDN'T TAKE ME LONG TO REALIZE THAT I AM NOT THE ONLY ONE TO HAVE EXPERIENCED THIS. I BELIEVE THAT IT IS A TRUE SAFETY ISSUE AND NEEDS TO BE LOOKED INTO. PLEASE FEEL FREE TO GIVE ME A CALL FOR MORE INFORMATION IN THIS MATTER.
NHTSA complaint #10249607 — an unverified report by a vehicle owner.
MY HUSBAND AND I WERE PULLING OUR CAMPER TO VIRGINIA FOR VACATION AND HALF WAY THERE WE COULD SMELL ANTIFREEZE. BY THE TIME WE GOT TO MARTINSVILLE AND GOT OUR CAMPER BACKED UP AT THE CAMPGROUND WHITE SMOKE WAS COMING OUT OF OUR TAILPIPE AND LATER OVERHEATED. WE CALLED AAA THE NEXT MORNING AND HAD IT TOWED TO A LOCAL DEALER WHERE THEY HAD INFORMED US THAT IT WAS THE EGR COOLER. THEY PUT THE NEW EGR COOLER ON AND WE GOT OUR TRUCK BACK 2 DAYS LATER. WE DID NOT DRIVE THE TRUCK ANYMORE UNTIL WE WERE PULLING OUR CAMPER HOME TO OHIO AND NOTICED THE SAME THINGS WERE HAPPENING. THE WHITE SMOKE AND ANTIFREEZE SMELL WE ALSO HAD LOSS OF POWER. I MADE MY HUSBAND PULL OVER AND LOW AND BEHOLD WE HAD NO ANTIFREEZE IN THE TRUCK. THE DEALERSHIP HAD PUT 2 BOTTLES OF ANTIFREEZE AND CHANGED OUR OIL BECAUSE OF ANTIFREEZE IN THE OIL. WE CALLED THE DEALERSHIP AND THEY TOLD US TO TRY AND LIMP IT HOME. WE WERE NOT GOING TO BE ANY PART OF THAT AND ASKED THE GAS STATION ATTENDANT WHERE THE CLOSEST FORD DEALERSHIP WAS LOCATED. THEY TOLD US THE GET OFF THE NEXT EXIT AND GO 1/2 MILE UP THE ROAD. WE MADE IT A 1/4 MILE FROM THE DEALERSHIP AND HAD TO PULL OVER BECAUSE TRUCK WAS OVERHEATING. TRIED TO START TRUCK BACK UP AND NOTHING. GOT A TOW TRUCK TO TOW US TO THIS DEALERSHIP WHERE THEY TOLD US OUR ENGINE WAS VAPOR LOCKED. WE ONLY HAD GONE 130 MILES FROM THE OTHER DEALERSHIP BEFORE THIS HAPPENED. DEALERSHIP IS TELLING US THAT FORD HAS BEEN HAVING ISSUES WITH THE 6.0 LITER V6 F-250 SUPER DUTY DIESEL ENGINES. HAVE AN ONGOING LAWSUIT WITH DEALERSHIP AND FORD. WOULD LIKE TO KNOW OF OTHER ISSUES WITH THESE TRUCKS BECAUSE WE ARE OVER WARRANT BY 2,000 MILES.
NHTSA complaint #10246677 — an unverified report by a vehicle owner.
AFTER ABOUT 28,000-30,000 THE TRUCK WOULD SEVERELY BUCK/JERK/HOP WHEN TOWING A LOAD. THE PROBLEM OCCURS IN THIRD GEAR MOST COMMONLY. UPON ACCELERATION UP A HILL, THE TRUCK HAS AN EXTREME BUCK. THE RPMS RAISE AND LOWER UP TO 400 RPM. FORD HAS DETERMINED THIS ACTION TO BE NORMAL. THE ONLY WAY I HAVE FOND TO STOP THIS, IS TO LET ALL THE WAY OFF THE ACCELERATOR, AND THEN TRY AGAIN. THE TRUCK WILL THEN START THIS AGAIN, IN WHICH I HAVE TO LET OFF. ON A SAFETY CONCERN, THIS OCCURS ON MOST ENTRANCE RAMPS TO INTERSTATES, WHICH MAKES FOR A HAZARDOUS CONDITION TRYING TO MERGE INTO TRAFFIC, BECAUSE BASICALLY FORD IS TELLING ME NOT TO TRY TO ACCELERATE PAST SECOND GEAR UNTIL I AM NO LONGER HEADED UPHILL. FORDS FIRST SUGGESTION WAS THE TRAILER TYPE, WHICH HAD NO EFFECT (TSB 07-6-09), WHICH ONLY CONCERNED GOOSENECK TRAILERS. THE TRUCK ALSO DOES THIS ACTION WITH A BUMPER PULL TRAILER. I HAVE TAKEN THE TRUCK IN 11 TIMES SINCE JULY 2007, AND THE SERVICE MEN TELL ME THEY CAN FEEL IT, THERE IS A PROBLEM, BUT NO ONE KNOWS WHAT IT IS. FORD THEN CAME TO THE RESULT THIS WAS NORMAL FOR THAT TRUCK. AT 8000 MILES, THE TRUCK HAD A BAD INJECTOR, AFTER REPLACING THIS, THE DEALERSHIP "UPDATED THE COMPUTER." SINCE THAT TIME THE TRUCK HAS NOT HAD AS MUCH POWER AS WHEN I PURCHASED IT. THE SERVICEMAN TOLD ME SOMETIMES THESE UPDATES WILL CHANGE THE OUTPUT OF THE TRUCK, OR DECREASE THE POWER. THE TRUCK NOW HAS A LEAK IN THE REAREND, WHICH I BELIEVE TO BE A RESULT OF THE BUCKING AND JERKING FORD IS CALLING NORMAL.
NHTSA complaint #10224227 — an unverified report by a vehicle owner.