Owners have filed 459 complaints
about the 2015 Ford F-250 SD with NHTSA between 2014 and 2026.
The largest single group is the steering.
Across this model's run it ranks 9 of 31 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 75
Against the median year of the Ford F-250 SD. 50 means typical for this
model; 100 means roughly double.
Severity — 24
4.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 43
25% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
82.7%
1,000 – 9,999 miles
175.8%
10,000 – 24,999 miles
279.3%
25,000 – 49,999 miles
5217.9%
50,000 – 74,999 miles
5619.2%
75,000 – 99,999 miles
4816.5%
100,000 – 149,999 miles
5518.9%
150,000+ miles
289.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2014peak 16Jul 2026
NHTSA investigations into the 2015 Ford F-250 SD
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
PE24014Opened 9 May 2024Still openFUEL SYSTEM, DIESEL
Sogefi Secondary Diesel Fuel Filter Leak
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that...
RQ14005Opened 13 Jan 2015Closed 15 Mar 2016ELECTRICAL SYSTEM:SOFTWARE
Vehicle Commanded Engine Shutdown
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equippe...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 58,000 milesHayesville, NCCrash1 injured
SERVICE BRAKES
The contact owned a 2015 Ford F250. The contact stated that while driving at 35 MPH, the vehicle veered into the lane of oncoming traffic. As a result, the contact's vehicle hit an incoming vehicle head-on. As a result, the brakes failed to function, the contact's vehicle jumped over the embankment, and the vehicle came to a stop about 75 ft. down the embankment. The driver-side and passenger-side air bags did not deploy. Unknown if any warning lights were illuminated. A police report was filed. EMS was called. However, the contact refused to go to the hospital. The contact suffered injuries to the left arm and below the shoulder blade that did not require medical attention. The vehicle was not diagnosed or repaired. The insurance company was notified, and the vehicle was towed to the insurance storage yard. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
NHTSA complaint #11675189 — an unverified report by a vehicle owner.
at 50,000 milesCulpeper, VAFire
ENGINE
The contact owned a 2015 Ford F-150. The contact stated that when the vehicle was started, the contact noticed fire coming from the front hood of the vehicle. No warning lights were illuminated. The contact noticed that the fire started before the engine completely started. The contact was the only occupant of the vehicle and was able to exit the vehicle safely. The local fire department was called and extinguished the fire. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact stated that no injuries were sustained. In addition, the contact stated that there was minor damage to the roof and the garage door of the contact's house. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11674559 — an unverified report by a vehicle owner.
at 38,000 milesMarshfield, MACrashFire
ENGINE
The contact owned a 2015 Ford F-250. The contact stated while starting the vehicle in his garage, the RPM raised to 500 before the vehicle turned off. The contact stated on the third attempt to turn on the vehicle the engine exploded and caught fire. The contact stated no warning light was illuminated. The contact stated he was blown out of the vehicle. The contact did not sustain any injuries nor sought medical attention. The contact stated the vehicle was engulfed in flames and also burned down his residence. The fire department extinguished the fire on the residence and the vehicle. A fire report was filed. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to an auto shop. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
NHTSA complaint #11531553 — an unverified report by a vehicle owner.
at 172,000 milesStarr, SCCrash2 injured
UNKNOWN OR OTHER
The contact owned a 2015 Ford F-250. The contact stated their husband was driving at 70 mph, the vehicle was in cruise control and the driver attempted to get out of cruise control by depressing on the brakes, however, the cruise control did not disengage and the vehicle began to accelerate. The driver attempted to manually turn off the cruise control from the steering wheel but it failed and continued to accelerate. The contact attempted shifting out of the drive gear shift position and taking the key out of the ignition to turn off the vehicle but the vehicle still was accelerating in speed which caused the vehicle to crash and hit the rear end of the vehicle in front. Both of the driver's feet were on the brake pedal where excessive force was used but the vehicle continued to accelerate leading to a crash. The contact mentioned that the vehicle independently increased in speed up to 100 MPH or more during the failure. The vehicle was finally able to stop once it crashed into a guard rail. The front driver's side tire and door were detached from the vehicle. The air bags did deploy. No warning lights illuminated from the vehicle. The driver sustained injuries for a fractured left kneecap from the dashboard collapsing and bruises on their left leg and chest. The contact sustained injuries as well with a broken left big toe on their foot and bruises on their leg and upper chest. Medical treatment was at the scene and the ambulance did take the contact and the driver to a local hospital. A police report was filed. The vehicle was towed to a salvage yard where it was deemed a total loss. The vehicle was not diagnosed. The manufacturer was not aware of the failure. The failure mileage was approximate 172,000.
NHTSA complaint #11424812 — an unverified report by a vehicle owner.
at 23,022 milesWashington, DCFire
UNKNOWN OR OTHER
SEE ATTACHED SF91 FROM DRIVER/WITNESS. ALSO: 1. IS THERE A FIRE REPORT? THE MEMO STATED THE FD WAS NOTIFIED. A. FD WAS NOTIFIED AND THE FD DID SHOW UP TO PUT THE FIRE OUT. I HAVE SPOKEN WITH THE DEPUTY DIRECTOR WITH THE FD ABOARD CP AND THE EMERGENCY DATA SYSTEM CANNOT BE ACCESSED NATIONWIDE. THEY ARE DOING REPORT MANUALLY AT THIS TIME. NO FIRE DEPT REPORT CAN BE ACCESSED AT THIS TIME. 2. EVENTS PRECEDING THE INCIDENT. WAS THIS THE FIRST ATTEMPT(S) TO START THE VEHICLE THAT DAY, OR WAS THIS SUBSEQUENT TO BEING USED EARLIER (IT APPEARS IT WAS THE FIRST ATTEMPT)? DID THE VEHICLE EXHIBIT ANY "HARD-TO-START" TENDENCIES BEFORE THIS INCIDENT? HAVE ANY OPERATORS NOTICED ANYTHING WRONG OR UNUSUAL; SMELLS, WARNING LIGHTS, SOUNDS, ROUGH IDLING/RUNNING, ETC. PREVIOUS TO THIS INCIDENT? A. YES THIS WAS THEIR FIRST ATTEMPT, THERE WERE NO PREVIOUS ISSUES INDICATED BY THE UNIT. LOCAL SOP STATES ANY ISSUES WITH NTV, SWRFT WILL BE NOTIFIED OF THE ISSUES. BLOCK 53 PAGE 2 OF THE SF91 THERE WERE TWO (2) ATTEMPTS TO START THE VEHICLE BEFORE THE FIRE. I ALSO ATTACHED SF94 STATEMENT OF WITNESS INDICATING THERE WERE NO PREVIOUS ISSUES WITH THE TRUCK. 3. WAS THERE ANY AFTER-MARKET EQUIPMENT INSTALLED? A. THERE IS NO AFTER-MARKET EQUIPMENT INSTALL IN THIS VEHICLE.
NHTSA complaint #11374986 — an unverified report by a vehicle owner.
at 80,000 milesDauphin Island, ALCrash1 injured
AIR BAGS
FRONT POSITIONED AIRBAGS DID NOT DEPLOY DURING FRONT END COLLISION. SUBSTANTIAL DAMAGE INCURRED TO FRONT OF VEHICLE - GIVEN THE FORCE OF THE IMPACT, AIR BAGS SHOULD HAVE DEPLOYED. VEHICLE HAS IN MOTION ON A STATE HIGHWAY. I WAS TRAVELING APPROXIMATELY 55 MPH BEFORE SEEING A STOPPED VEHICLE IN THE ROADWAY. VERY LITTLE TIME TO APPLY BRAKE BEFORE IMPACT.
NHTSA complaint #11350253 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Spicewood, TX
STEERING
We were on vacation driving from [XXX] to [XXX] and experienced the Death Wobble. I though we were going to die. We stopped in [XXX] and took to a dealership there and they replaced the track ball joint for $757.59. We left there and 25 miles down the road it happened again. Went to [XXX] and they kept the truck and we had to rent a truck to continue our vacation. We rent back on our way back to [XXX] and they had replaced the steering stabilizer shock for $733.53 but we were afraid to drive home so we paid for it to be transported back to [XXX]. We had to pay $1414.00 to have it transported back but at least we made it back safe. Experiencing this death wobble 11 times as a passenger has given me PTSD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752194 — an unverified report by a vehicle owner.
Spicewood, TX
SUSPENSION
We were on vacation driving from [XXX] to [XXX] and experienced the Death Wobble. I though we were going to die. We stopped in [XXX] and took to a dealership there and they replaced the track ball joint for $757.59. We left there and 25 miles down the road it happened again. Went to [XXX] and they kept the truck and we had to rent a truck to continue our vacation. We rent back on our way back to [XXX] and they had replaced the steering stabilizer shock for $733.53 but we were afraid to drive home so we paid for it to be transported back to [XXX]. We had to pay $1414.00 to have it transported back but at least we made it back safe. Experiencing this death wobble 11 times as a passenger has given me PTSD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752194 — an unverified report by a vehicle owner.
at 98,000 milesEustace, TX
BACK OVER PREVENTION
The contact owns a 2015 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that while reversing, the rearview camera displayed a blank or distorted image. The vehicle was taken to the dealer, who inspected it and determined that the vehicle did not meet the requirement to replace the rearview camera. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 98,000.
NHTSA complaint #11746533 — an unverified report by a vehicle owner.
at 140,000 milesE. North Port n, NY
BACK OVER PREVENTION
The contact owns a 2015 Ford F-250. The contact stated that while reversing the back over prevention camera malfunctioned and displayed a black or distorted screen, creating a rear visibility hazard for the driver. The contact indicated that the failure was present after the vehicle had been repaired under NHTSA Campaign Number: 19V401000 (EQUIPMENT). The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 140,000.
NHTSA complaint #11724967 — an unverified report by a vehicle owner.
at 150,000 milesCoraopolis, PA
BACK OVER PREVENTION
The contact owns a 2015 Ford F-250. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the failure occurred. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse. The message "Rearview Camera not Available" was displayed. The contact stated that the failure obstructed the road's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
NHTSA complaint #11706806 — an unverified report by a vehicle owner.
Muskogee, OK
UNKNOWN OR OTHER
Noted strange "thumping" sound in truck. Took to certified local mechanic who has worked on our vehicles since 2016. This truck has just over 117,000 miles, I am the original owner (ordered while stationed in Afghanistan) and there has never been an accident, there has been no reason for removal of the body from the frame unless the Ford dealership who repaired the missing wire harness when the truck was less than 90 days old had to remove the truck bed. Inspection of vehicle noted the bolts holding the body to the frame were missing. Vehicle is currently being repaired. The risk is the body could have come off the frame and potentially caused bodily or property damage. I contacted Ford but have not received any feedback other than the call center laughing at me for the situation. There were no warning lights on the dash nor codes given to my scanning tool by the vehicle. Mechanic stated this is the third F-Series of this generation they have seen this year with the exact same problem. Truck cannot be moved due to safety concerns, locked out/tagged out of service. Repairs will cost approximately $2,500 including time and materials.
NHTSA complaint #11688214 — an unverified report by a vehicle owner.
Muskogee, OK
STRUCTURE:BODY
Noted strange "thumping" sound in truck. Took to certified local mechanic who has worked on our vehicles since 2016. This truck has just over 117,000 miles, I am the original owner (ordered while stationed in Afghanistan) and there has never been an accident, there has been no reason for removal of the body from the frame unless the Ford dealership who repaired the missing wire harness when the truck was less than 90 days old had to remove the truck bed. Inspection of vehicle noted the bolts holding the body to the frame were missing. Vehicle is currently being repaired. The risk is the body could have come off the frame and potentially caused bodily or property damage. I contacted Ford but have not received any feedback other than the call center laughing at me for the situation. There were no warning lights on the dash nor codes given to my scanning tool by the vehicle. Mechanic stated this is the third F-Series of this generation they have seen this year with the exact same problem. Truck cannot be moved due to safety concerns, locked out/tagged out of service. Repairs will cost approximately $2,500 including time and materials.
NHTSA complaint #11688214 — an unverified report by a vehicle owner.
at 104,327 milesDayton, TN
BACK OVER PREVENTION
The contact owns a 2015 Ford F-250. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image appeared blank and occasionally distorted. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,327.
NHTSA complaint #11686277 — an unverified report by a vehicle owner.
Fort Gratiot Township, MI
BACK OVER PREVENTION
The contact owns a 2015 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The rearview camera displayed a black screen while the vehicle was in reverse(R). The failure prevented the contact from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
NHTSA complaint #11680079 — an unverified report by a vehicle owner.
Norfolk, NE
POWER TRAIN
Fraudulently sold vehicle from Janovich Auto in Omaha, Ne. That does not have correct or proper documentation on vehicles history. Dealership purchased vehicle in New York. And sold it to me in Nebraska. With showing me history and suspect them bring it to Nebraska with proper legal documention.
NHTSA complaint #11679656 — an unverified report by a vehicle owner.
Norfolk, NE
STRUCTURE:BODY
Fraudulently sold vehicle from Janovich Auto in Omaha, Ne. That does not have correct or proper documentation on vehicles history. Dealership purchased vehicle in New York. And sold it to me in Nebraska. With showing me history and suspect them bring it to Nebraska with proper legal documention.
NHTSA complaint #11679656 — an unverified report by a vehicle owner.
Norfolk, NE
ENGINE
Fraudulently sold vehicle from Janovich Auto in Omaha, Ne. That does not have correct or proper documentation on vehicles history. Dealership purchased vehicle in New York. And sold it to me in Nebraska. With showing me history and suspect them bring it to Nebraska with proper legal documention.
NHTSA complaint #11679656 — an unverified report by a vehicle owner.
Kincheloe, MI
STEERING
Death wobble
NHTSA complaint #11679054 — an unverified report by a vehicle owner.
Kincheloe, MI
SUSPENSION
Death wobble
NHTSA complaint #11679054 — an unverified report by a vehicle owner.
Moyock, NC
POWER TRAIN
Entire vehicle shakes/wobbles extremely uncontrollably going a speed around 65; have to slow to avoid an accident and put on hazards. Makes our heart stop not knowing what danger we have been put in when it occurs. Very scary and DANGEROUS to ourselves and others. Occurs with roadways involving dips, highways, ridges of bridges such as bumps or gaps, and/or differences in road, etc. This has occurred multiple times. ([XXX]) was another episode. This is SCARY DANGEROUS! No lights or indications go off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11678110 — an unverified report by a vehicle owner.
Moyock, NC
STEERING
Entire vehicle shakes/wobbles extremely uncontrollably going a speed around 65; have to slow to avoid an accident and put on hazards. Makes our heart stop not knowing what danger we have been put in when it occurs. Very scary and DANGEROUS to ourselves and others. Occurs with roadways involving dips, highways, ridges of bridges such as bumps or gaps, and/or differences in road, etc. This has occurred multiple times. ([XXX]) was another episode. This is SCARY DANGEROUS! No lights or indications go off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11678110 — an unverified report by a vehicle owner.
Moyock, NC
SUSPENSION
Entire vehicle shakes/wobbles extremely uncontrollably going a speed around 65; have to slow to avoid an accident and put on hazards. Makes our heart stop not knowing what danger we have been put in when it occurs. Very scary and DANGEROUS to ourselves and others. Occurs with roadways involving dips, highways, ridges of bridges such as bumps or gaps, and/or differences in road, etc. This has occurred multiple times. ([XXX]) was another episode. This is SCARY DANGEROUS! No lights or indications go off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11678110 — an unverified report by a vehicle owner.
at 120,000 milesCrestview, FL
BACK OVER PREVENTION
The contact owns a 2015 Ford F-250. The contact stated that while shifted into reverse(R), the back over prevention screen failed to properly display an image of the rear of the vehicle. No warning light was illuminated. The message to “See Dealer" was displayed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. In addition, the contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11676559 — an unverified report by a vehicle owner.
at 58,000 milesHayesville, NCCrash1 injured
SERVICE BRAKES
The contact owned a 2015 Ford F250. The contact stated that while driving at 35 MPH, the vehicle veered into the lane of oncoming traffic. As a result, the contact's vehicle hit an incoming vehicle head-on. As a result, the brakes failed to function, the contact's vehicle jumped over the embankment, and the vehicle came to a stop about 75 ft. down the embankment. The driver-side and passenger-side air bags did not deploy. Unknown if any warning lights were illuminated. A police report was filed. EMS was called. However, the contact refused to go to the hospital. The contact suffered injuries to the left arm and below the shoulder blade that did not require medical attention. The vehicle was not diagnosed or repaired. The insurance company was notified, and the vehicle was towed to the insurance storage yard. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
NHTSA complaint #11675189 — an unverified report by a vehicle owner.
at 50,000 milesCulpeper, VAFire
ENGINE
The contact owned a 2015 Ford F-150. The contact stated that when the vehicle was started, the contact noticed fire coming from the front hood of the vehicle. No warning lights were illuminated. The contact noticed that the fire started before the engine completely started. The contact was the only occupant of the vehicle and was able to exit the vehicle safely. The local fire department was called and extinguished the fire. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact stated that no injuries were sustained. In addition, the contact stated that there was minor damage to the roof and the garage door of the contact's house. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11674559 — an unverified report by a vehicle owner.
at 103,000 milesSeabrook, TX
SUSPENSION
The contact owns a 2015 Ford F-250. The contact stated that on several occasions while driving at speeds over 65 MPH, or while driving over a bump in the road, the vehicle experienced the "Death Wobble”, and was shaking violently. The vehicle was taken to an independent mechanic where it was diagnosed that the suspension, shock absorber, and dampener needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.
NHTSA complaint #11672401 — an unverified report by a vehicle owner.
Morristown, TN
ELECTRICAL SYSTEM
The electical system seems to have a bad connection. This can sometimes be triggered when releasing the parking brake. Most often the issue occurs when driving where all gauges go offline and numerous errors are thrown on the display. Most times you can reconcile the issue by wiggling the wiring harness under the stearing wheel located near the parking brake. This vehicle has not been inspected. I have talked to local repair shops and they have verbally quoted prices too high to trace it down. It does not seem to be temperature related. Unplugging the wiring harnesses and plugging them back in does seem to help for a short period of time. This has occurred over 30 times in the past 2 years. The truck has less than 40,000 miles on it. The truck will not start when it is having this issue but thankfully will continue to run if already started.
NHTSA complaint #11669536 — an unverified report by a vehicle owner.
at 68,720 milesWichita, KS
BACK OVER PREVENTION
The contact owns a 2015 Ford F-250. The contact stated that upon attempting to reverse, the back over prevention camera display failed to function. The message "Camera not Available - Please Contact dealer" was displayed. The contact stated there were no warning lights illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 68,720.
NHTSA complaint #11667700 — an unverified report by a vehicle owner.
at 122,000 milesMountain City, TN
FUEL SYSTEM, DIESEL
The contact owns a 2015 Ford F-250. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine while depressing the accelerator pedal. The contact stated that after accelerating from a stop light, the vehicle started to sputter with the check engine warning illuminated. The contact pulled over and had the vehicle towed to the dealer. While at the dealer, a fault code for the fuel pump failure was retrieved. The contact was informed that shards of metal had entered the fuel system, and the contact was provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 122,000.
NHTSA complaint #11664593 — an unverified report by a vehicle owner.
at 122,000 milesMountain City, TN
ENGINE
The contact owns a 2015 Ford F-250. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine while depressing the accelerator pedal. The contact stated that after accelerating from a stop light, the vehicle started to sputter with the check engine warning illuminated. The contact pulled over and had the vehicle towed to the dealer. While at the dealer, a fault code for the fuel pump failure was retrieved. The contact was informed that shards of metal had entered the fuel system, and the contact was provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 122,000.
NHTSA complaint #11664593 — an unverified report by a vehicle owner.