Owners have filed 85 complaints
about the 2007 Ford F-250 SD with NHTSA between 2007 and 2016.
The largest single group is the suspension.
Across this model's run it ranks 23 of 31 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 14
Against the median year of the Ford F-250 SD. 50 means typical for this
model; 100 means roughly double.
Severity — 30
5.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 88
52% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Front
1765.4%
Diesel
311.5%
Pressure Monitoring AND Regulating Systems
13.8%
Front
13.8%
Accelerator Pedal
13.8%
Body
13.8%
Rear
13.8%
Automatic Transmission
13.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1416.9%
1,000 – 9,999 miles
44.8%
10,000 – 24,999 miles
1012.0%
25,000 – 49,999 miles
3137.3%
50,000 – 74,999 miles
1214.5%
75,000 – 99,999 miles
78.4%
100,000 – 149,999 miles
56.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2007peak 7Jun 2016
NHTSA investigations into the 2007 Ford F-250 SD
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA08007Opened 14 Mar 2008Closed 31 Mar 2009SUSPENSION
VIOLENT FRONT END OSCILLATION
THIS INVESTIGATION WAS OPENED BASED ON 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL OSCILLATIONS AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN SURFACE.ODI WAS CONCERNED ABOUT THESE COMPLAINTS BECAUSE MANY OF THEM ALLEGED LOSS OF CONTROL AND THE LOSS OF CONTROL OCCURREDAT SPEEDS ABOVE 50 MILES PER HOUR.AT THE TIME THESE COMPLAINTS WERE RECEIVED, ODI WAS ALSO AWARE OF THE TSB 07-10-10 AND EARLY WARNING FIELD REPORTS THAT DISCUSSED THE SHIMMY CONDITION ON THE SUBJECT VEHICLES.SINCE OPENING THIS INVESTIGATION, ODI HAS CONFIRMED, BASED ON CONSUMER COMPLAINTS, WARRANTY DATA, T...
PE07057Opened 15 Nov 2007Closed 14 Mar 2008SUSPENSION
VIOLENT FRONT END OSCILLATION
ODI HAS RECEIVED 78 CONSUMER COMPLAINTS OF SEVERE SUSPENSION AND STEERING WHEEL SHIMMY AND OSCILLATIONS COMMENCING AFTER THE SUBJECT VEHICLES TRAVELED OVER AN UNEVEN ROAD SURFACE. THE MAJORITY OF THESE INCIDENTS OCCURRED AT SPEEDS OF 50 MPH OR GREATER.THIRTEEN OF THE COMPLAINTS RECEIVED BY ODI ALLEGE LOSS OF STEERING CONTROL AND THAT THE VEHICLE CHANGED DRIVING LANES UNCONTROLLABLY.FOUR OF THE COMPLAINTS RECEIVED BY ODI ALLEGE THAT THE VEHICLE LEFT THE ROAD SURFACE AS A RESULT OF THE VIOLENT SUSPENSION AND STEERING WHEEL OSCILLATIONS.IN ONE CASE THE CONSUMER ALLEGES THAT AFTER THE VEHICLE LEFT...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 87,000 milesChurch Hill, TNCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. TWO PASSENGERS FROM THE OTHER VEHICLE WERE INJURED AND TRANSPORTED TO THE HOSPITAL. THE ENTIRE FRONT END WAS BADLY DAMAGED AND THE VEHICLE WAS TOWED FROM THE SCENE. THERE WAS A POLICE REPORT IF NEEDED. THE INSURANCE COMPANY WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND A REPRESENTATIVE TO INSPECT THE VEHICLE AND THE AIR BAGS. THE FAILURE MILEAGE WAS 87,000.
NHTSA complaint #10458813 — an unverified report by a vehicle owner.
at 36,000 milesSpring, TXCrash2 injured
AIR BAGS
TL*THE CONTACT OWNS A 2007 FORD F-250 SD. WHILE DRIVING APPROXIMATELY 40 MPH, AN OPPOSING VEHICLE FAILED TO STOP AT A TRAFFIC SIGNAL. THE CONTACT CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. IMMEDIATELY, HE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWING A TRAILER AT A TIME, WHICH JACKKNIFED AND CRASHED INTO A DITCH. THE VEHICLE STRUCK A UTILITY POLE AND THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE. THE PASSENGER WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. ALSO, THE DRIVER OF THE OPPOSING VEHICLE WAS TRANSPORTED TO THE HOSPITAL. BOTH VEHICLES WERE COMPLETELY DESTROYED. THE VEHICLE WAS TOWED TO A SALVAGE FACILITY. THE AIR BAGS FAILED TO DEPLOY DUE TO THE MASSIVE IMPACT. THE FAILURE MILEAGE WAS 36,000. UPDATED 10/06/09. *LJ UPDATED 10/06/09
NHTSA complaint #10279674 — an unverified report by a vehicle owner.
at 1,200 milesStanwood, MIFire
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 FORD F-250 SD. WHILE THE VEHICLE WAS PARKED INSIDE THE GARAGE, IT CAUGHT FIRE AND BURNED DOWN THE CONTACT'S HOME. THE VEHICLE WAS DESTROYED. THE AUTO INSURANCE INVESTIGATOR STATED THAT THE CAUSE OF THE FIRE WAS DUE TO THE VEHICLE. HOWEVER, THE HOME OWNERS INSURANCE INVESTIGATOR STATED THAT THE VEHICLE WAS NOT THE CAUSE OF THE FIRE. A POLICE REPORT WAS FILED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 1,200.
NHTSA complaint #10193861 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 400 milesGreentown, PA
STEERING
TL* THE CONTACT OWNS A 2007 FORD F-250 SUPER DUTY. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHOOK VIOLENTLY AND CAUSED THE DOOR TO OPEN. IT BECAME DIFFICULT TO STEER AND THE ENTIRE VEHICLE OSCILLATED. IN ADDITION, THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURES BEGAN WEEKS AFTER THE VEHICLE WAS PURCHASED IN 2007. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 400.
NHTSA complaint #10877122 — an unverified report by a vehicle owner.
at 400 milesGreentown, PA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 FORD F-250 SUPER DUTY. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHOOK VIOLENTLY AND CAUSED THE DOOR TO OPEN. IT BECAME DIFFICULT TO STEER AND THE ENTIRE VEHICLE OSCILLATED. IN ADDITION, THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURES BEGAN WEEKS AFTER THE VEHICLE WAS PURCHASED IN 2007. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 400.
NHTSA complaint #10877122 — an unverified report by a vehicle owner.
at 52,000 milesVineland, NJ
SEAT BELTS
AT 52000 MILES ENGINE STARTED MAKING TAPPING NOISE? DRIVER SEATBELT NOT RETRACTING. FRONTEND SHIMMY AT SPEEDS OF 45 TO 65 MPH.
NHTSA complaint #10637339 — an unverified report by a vehicle owner.
at 52,000 milesVineland, NJ
STEERING
AT 52000 MILES ENGINE STARTED MAKING TAPPING NOISE? DRIVER SEATBELT NOT RETRACTING. FRONTEND SHIMMY AT SPEEDS OF 45 TO 65 MPH.
NHTSA complaint #10637339 — an unverified report by a vehicle owner.
at 52,000 milesVineland, NJ
ENGINE
AT 52000 MILES ENGINE STARTED MAKING TAPPING NOISE? DRIVER SEATBELT NOT RETRACTING. FRONTEND SHIMMY AT SPEEDS OF 45 TO 65 MPH.
NHTSA complaint #10637339 — an unverified report by a vehicle owner.
Fresno, CA
TIRES
WE HAVE 3 OUT OF 4 TIRES SEPARATE WITH THE TREAD COMING COMPLETELY OFF OF ONE OF THE TIRES CAUSING MAJOR DAMAGE TO BED AND NUMBER OF OUR TRUCK. THE FIRST TIRE WAS WITH IN A COUPLE OF MONTHS OF PURCHASE. THE OTHER 2 TIRES HAPPEN WITH IN 30 MINUTES OF EACH OTHER. ALL UNDER 10,000 MILES OF USE. YOUR FORM DOESN'T SHOW CORRECT TIRE TYPE. THIS COMPLAINT IS ON THE FEDERAL COURGIA M/T. THANK YOU.
NHTSA complaint #10574165 — an unverified report by a vehicle owner.
at 99,744 milesGreat Lakes, IL
STEERING
I WAS TOWING A CAR HAULER AT APPROXIMATELY 65 MPH ON I-94 OUTSIDE OF CHICAGO, IL WHEN MY VEHICLE BEGAN TO VEER SLIGHTLY TO THE RIGHT AND CROSS INTO THE OTHER LANE. I TRIED TO CORRECT STEER TO THE LEFT AND MY VEHICLE DID NOT RESPOND. I BEGAN TO CROSS INTO THE NEXT LANE OF TRAFFIC AND I BEGAN TO SPIN THE STEERING WHEEL EVEN HARDER TO THE LEFT WITH NO CHANGE IN DIRECTION. I REALIZED THAT I HAD A LOSS OF STEERING AND BEGAN TO APPLY THE BRAKES TO AVOID HITTING THE BARRIER ON THE SIDE OF THE ROAD. I ENDED UP CROSSING FOUR LANES OF MODERATELY HEAVY LABOR DAY TRAFFIC WITH ZERO STEERING CONTROL AND CAME TO REST WITHIN INCHES OF THE RETAINING BARRIER ON THE SIDE OF THE ROAD.
NHTSA complaint #10538371 — an unverified report by a vehicle owner.
at 22,400 milesLibby, MT
STEERING
HIT A BUMP ON THE ROAD AND MY FRONT END STARTED SHAKING VIOLENTLY. HAD DIFFICULTY CONTROLLING THE VEHICLE UNTIL REDUCING SPEED TO APPROXIMATELY 35 TO 40 MPH AT WHICH POINT THE SHAKING STOPPED. NOTICE A SLIGHT SHIMMY WHENEVER MAKING A RIGHT HAND TURN (NEGOTIATING RIGHT CURVES ON THE HIGHWAYS). TIRE INFLATION HAS BEEN CHECKED AND NOT THE ISSUE. THIS VEHICLE HAS NOT BEEN USED OFF-ROAD OR ABUSED.IT HAS A CREW CAB AND WAS PURCHASED TO TRANSPORT PERSONNEL AND SUPPLIES.
NHTSA complaint #10521857 — an unverified report by a vehicle owner.
at 22,400 milesLibby, MT
SUSPENSION
HIT A BUMP ON THE ROAD AND MY FRONT END STARTED SHAKING VIOLENTLY. HAD DIFFICULTY CONTROLLING THE VEHICLE UNTIL REDUCING SPEED TO APPROXIMATELY 35 TO 40 MPH AT WHICH POINT THE SHAKING STOPPED. NOTICE A SLIGHT SHIMMY WHENEVER MAKING A RIGHT HAND TURN (NEGOTIATING RIGHT CURVES ON THE HIGHWAYS). TIRE INFLATION HAS BEEN CHECKED AND NOT THE ISSUE. THIS VEHICLE HAS NOT BEEN USED OFF-ROAD OR ABUSED.IT HAS A CREW CAB AND WAS PURCHASED TO TRANSPORT PERSONNEL AND SUPPLIES.
NHTSA complaint #10521857 — an unverified report by a vehicle owner.
at 122,500 milesAustin, TX
WHEELS
I WOULD LIKE TO OFFICIALLY SUBMIT A COMPLAINT ABOUT OUR FORD F250 SUPER DUTY TRUCK. THERE IS SOMETHING SERIOUSLY WRONG WITH IT AND THE FORD DEALERSHIP HAS BEEN UNABLE TO FIX IT. WE HAVE HAD THE SAME ISSUE WITH IT FOR THE LAST FEW YEARS AND THE ISSUE HAS NOT BEEN RESOLVED! WE ARE EXPERIENCING TURBULENT WOBBLING WITH THIS TRUCK AND I CAN ASSURE YOU THIS IS NOT NORMAL! THE LAST INCIDENT OCCURRED 2 DAYS AGO ON MAY 26, 2013! I HAVE CHILDREN AND FEEL THAT OUR LIVES WERE ESPECIALLY IN DANGER WHEN WE RODE IN THIS TRUCK AS WE THOUGHT THIS ISSUE WAS RESOLVED AND NO LONGER EXISTED. AS WE WERE DRIVING ON THE INTERSTATE HIGHWAY WE DROVE OVER AN UNEVEN SECTION OF THE HIGHWAY AND OUR TRUCK SUDDENLY STARTED SHAKING DANGEROUSLY OUT OF CONTROL! THANKFULLY MY HUSBAND WAS ABLE TO CONTROL THE STEERING WHEEL AND STEPPED ON THE BRAKE TO SLOW IT DOWN, OTHERWISE WHO KNOWS WHAT WOULD HAVE HAPPENED! THERE WAS TRAFFIC EVERYWHERE AND WE WERE LUCKY ENOUGH NOT TO HAVE AN ACCIDENT! THEN IT HAPPENED AGAIN A FEW HOURS LATER WHEN WE AGAIN DROVE OVER AN UNEVEN SECTION OF THE INTERSTATE. I HAVE EXPERIENCED ENOUGH OF THESE THREATENING EPISODES AND I AM VERY CONCERNED AS THIS IS ABSOLUTELY NOT NORMAL AND I CAN HONESTLY SAY THERE IS SOMETHING VERY WRONG WITH THIS VEHICLE. THIS IS A SAFETY ISSUE AND PEOPLE CAN AND WILL LOSE THEIR LIVES OVER THIS IF THIS IS NOT RESOLVED IMMEDIATELY! I HAVE CONTACTED FORD HEADQUARTERS TO SUBMIT A FORMAL COMPLAINT AND THEY MERELY TOLD ME TO CONTINUE WORKING WITH THE DEALERSHIP THAT HAS UNRESOLVED MY ISSUE. I TRUST THAT YOU WILL TAKE THIS COMPLAINT SERIOUSLY AS LIVES ARE AT STAKE BECAUSE OF THIS ISSUE.
NHTSA complaint #10513794 — an unverified report by a vehicle owner.
at 122,500 milesAustin, TX
STEERING
I WOULD LIKE TO OFFICIALLY SUBMIT A COMPLAINT ABOUT OUR FORD F250 SUPER DUTY TRUCK. THERE IS SOMETHING SERIOUSLY WRONG WITH IT AND THE FORD DEALERSHIP HAS BEEN UNABLE TO FIX IT. WE HAVE HAD THE SAME ISSUE WITH IT FOR THE LAST FEW YEARS AND THE ISSUE HAS NOT BEEN RESOLVED! WE ARE EXPERIENCING TURBULENT WOBBLING WITH THIS TRUCK AND I CAN ASSURE YOU THIS IS NOT NORMAL! THE LAST INCIDENT OCCURRED 2 DAYS AGO ON MAY 26, 2013! I HAVE CHILDREN AND FEEL THAT OUR LIVES WERE ESPECIALLY IN DANGER WHEN WE RODE IN THIS TRUCK AS WE THOUGHT THIS ISSUE WAS RESOLVED AND NO LONGER EXISTED. AS WE WERE DRIVING ON THE INTERSTATE HIGHWAY WE DROVE OVER AN UNEVEN SECTION OF THE HIGHWAY AND OUR TRUCK SUDDENLY STARTED SHAKING DANGEROUSLY OUT OF CONTROL! THANKFULLY MY HUSBAND WAS ABLE TO CONTROL THE STEERING WHEEL AND STEPPED ON THE BRAKE TO SLOW IT DOWN, OTHERWISE WHO KNOWS WHAT WOULD HAVE HAPPENED! THERE WAS TRAFFIC EVERYWHERE AND WE WERE LUCKY ENOUGH NOT TO HAVE AN ACCIDENT! THEN IT HAPPENED AGAIN A FEW HOURS LATER WHEN WE AGAIN DROVE OVER AN UNEVEN SECTION OF THE INTERSTATE. I HAVE EXPERIENCED ENOUGH OF THESE THREATENING EPISODES AND I AM VERY CONCERNED AS THIS IS ABSOLUTELY NOT NORMAL AND I CAN HONESTLY SAY THERE IS SOMETHING VERY WRONG WITH THIS VEHICLE. THIS IS A SAFETY ISSUE AND PEOPLE CAN AND WILL LOSE THEIR LIVES OVER THIS IF THIS IS NOT RESOLVED IMMEDIATELY! I HAVE CONTACTED FORD HEADQUARTERS TO SUBMIT A FORMAL COMPLAINT AND THEY MERELY TOLD ME TO CONTINUE WORKING WITH THE DEALERSHIP THAT HAS UNRESOLVED MY ISSUE. I TRUST THAT YOU WILL TAKE THIS COMPLAINT SERIOUSLY AS LIVES ARE AT STAKE BECAUSE OF THIS ISSUE.
NHTSA complaint #10513794 — an unverified report by a vehicle owner.
at 122,500 milesAustin, TX
SUSPENSION
I WOULD LIKE TO OFFICIALLY SUBMIT A COMPLAINT ABOUT OUR FORD F250 SUPER DUTY TRUCK. THERE IS SOMETHING SERIOUSLY WRONG WITH IT AND THE FORD DEALERSHIP HAS BEEN UNABLE TO FIX IT. WE HAVE HAD THE SAME ISSUE WITH IT FOR THE LAST FEW YEARS AND THE ISSUE HAS NOT BEEN RESOLVED! WE ARE EXPERIENCING TURBULENT WOBBLING WITH THIS TRUCK AND I CAN ASSURE YOU THIS IS NOT NORMAL! THE LAST INCIDENT OCCURRED 2 DAYS AGO ON MAY 26, 2013! I HAVE CHILDREN AND FEEL THAT OUR LIVES WERE ESPECIALLY IN DANGER WHEN WE RODE IN THIS TRUCK AS WE THOUGHT THIS ISSUE WAS RESOLVED AND NO LONGER EXISTED. AS WE WERE DRIVING ON THE INTERSTATE HIGHWAY WE DROVE OVER AN UNEVEN SECTION OF THE HIGHWAY AND OUR TRUCK SUDDENLY STARTED SHAKING DANGEROUSLY OUT OF CONTROL! THANKFULLY MY HUSBAND WAS ABLE TO CONTROL THE STEERING WHEEL AND STEPPED ON THE BRAKE TO SLOW IT DOWN, OTHERWISE WHO KNOWS WHAT WOULD HAVE HAPPENED! THERE WAS TRAFFIC EVERYWHERE AND WE WERE LUCKY ENOUGH NOT TO HAVE AN ACCIDENT! THEN IT HAPPENED AGAIN A FEW HOURS LATER WHEN WE AGAIN DROVE OVER AN UNEVEN SECTION OF THE INTERSTATE. I HAVE EXPERIENCED ENOUGH OF THESE THREATENING EPISODES AND I AM VERY CONCERNED AS THIS IS ABSOLUTELY NOT NORMAL AND I CAN HONESTLY SAY THERE IS SOMETHING VERY WRONG WITH THIS VEHICLE. THIS IS A SAFETY ISSUE AND PEOPLE CAN AND WILL LOSE THEIR LIVES OVER THIS IF THIS IS NOT RESOLVED IMMEDIATELY! I HAVE CONTACTED FORD HEADQUARTERS TO SUBMIT A FORMAL COMPLAINT AND THEY MERELY TOLD ME TO CONTINUE WORKING WITH THE DEALERSHIP THAT HAS UNRESOLVED MY ISSUE. I TRUST THAT YOU WILL TAKE THIS COMPLAINT SERIOUSLY AS LIVES ARE AT STAKE BECAUSE OF THIS ISSUE.
NHTSA complaint #10513794 — an unverified report by a vehicle owner.
at 122,500 milesAustin, TX
STRUCTURE:BODY
I WOULD LIKE TO OFFICIALLY SUBMIT A COMPLAINT ABOUT OUR FORD F250 SUPER DUTY TRUCK. THERE IS SOMETHING SERIOUSLY WRONG WITH IT AND THE FORD DEALERSHIP HAS BEEN UNABLE TO FIX IT. WE HAVE HAD THE SAME ISSUE WITH IT FOR THE LAST FEW YEARS AND THE ISSUE HAS NOT BEEN RESOLVED! WE ARE EXPERIENCING TURBULENT WOBBLING WITH THIS TRUCK AND I CAN ASSURE YOU THIS IS NOT NORMAL! THE LAST INCIDENT OCCURRED 2 DAYS AGO ON MAY 26, 2013! I HAVE CHILDREN AND FEEL THAT OUR LIVES WERE ESPECIALLY IN DANGER WHEN WE RODE IN THIS TRUCK AS WE THOUGHT THIS ISSUE WAS RESOLVED AND NO LONGER EXISTED. AS WE WERE DRIVING ON THE INTERSTATE HIGHWAY WE DROVE OVER AN UNEVEN SECTION OF THE HIGHWAY AND OUR TRUCK SUDDENLY STARTED SHAKING DANGEROUSLY OUT OF CONTROL! THANKFULLY MY HUSBAND WAS ABLE TO CONTROL THE STEERING WHEEL AND STEPPED ON THE BRAKE TO SLOW IT DOWN, OTHERWISE WHO KNOWS WHAT WOULD HAVE HAPPENED! THERE WAS TRAFFIC EVERYWHERE AND WE WERE LUCKY ENOUGH NOT TO HAVE AN ACCIDENT! THEN IT HAPPENED AGAIN A FEW HOURS LATER WHEN WE AGAIN DROVE OVER AN UNEVEN SECTION OF THE INTERSTATE. I HAVE EXPERIENCED ENOUGH OF THESE THREATENING EPISODES AND I AM VERY CONCERNED AS THIS IS ABSOLUTELY NOT NORMAL AND I CAN HONESTLY SAY THERE IS SOMETHING VERY WRONG WITH THIS VEHICLE. THIS IS A SAFETY ISSUE AND PEOPLE CAN AND WILL LOSE THEIR LIVES OVER THIS IF THIS IS NOT RESOLVED IMMEDIATELY! I HAVE CONTACTED FORD HEADQUARTERS TO SUBMIT A FORMAL COMPLAINT AND THEY MERELY TOLD ME TO CONTINUE WORKING WITH THE DEALERSHIP THAT HAS UNRESOLVED MY ISSUE. I TRUST THAT YOU WILL TAKE THIS COMPLAINT SERIOUSLY AS LIVES ARE AT STAKE BECAUSE OF THIS ISSUE.
NHTSA complaint #10513794 — an unverified report by a vehicle owner.
at 65,000 milesFayetteville, NC
STEERING
DRIVING MY 2007 F250 SD AND HIT A BUMP, FRONT END STARTED TO SHIMMY. SLOWED DOWN AND THE SHIMMY STOPPED. HAD RECEIVED A LETTER FROM FORD MOTOR COMPANY GIVING INFORMATION ABOUT THE FRONT END SHIMMY. SINCE THE FIRST INCIDENT, IT HAS OCCURED NUMEROUS TIMES. MY TRUCK IS CURRENTLY AT 87000 MILES AND THE SHIMMY HAPPENS NUMEROUS TIMES A DAY WHEN I HIT BUMPS/DIPS IN THE ROAD. DIESEL SHOP TELLS ME TO KEEP TIRES INFLATED PROPERLY, ROTATE AND BALANCE TIRES AS WELL AS PROPER ALIGNMENT AND HAVE THE STEERING DAMPNER REPLACED. STEERING DAMPNER IS BRAND NEW (3 MONTHS OLD), TIRES ARE AT PROPER INFLATION AND BALANCED AS WELL AS ALIGNMENT DONE AND THE FRONT END STILL VIBRATES, SOMETIMES VIOLENTLY TO WHERE IT IS TOUGH TO CONTROL UNTIL SPEED DROPS UNDER 40 MPH. STILL WAITING ON A FIX FOR THIS ISSUE AS THE SHIMMY IS DAILY AND IS GETTING WORSE AND I GET THE SAME TEXTBOOK ANSWER FROM FORD EVERYTIME I CALL (TIRES, INFLATION, ALIGNMENT, STEERING DAMPNER). I'M AFRAID THAT THE VIBRATION WILL GET TO THE POINT THAT PARTS WILL START BECOMING LOOSE/BREAK AND CAUSE AN ACCIDENT.
NHTSA complaint #10504810 — an unverified report by a vehicle owner.
at 65,000 milesFayetteville, NC
SUSPENSION
DRIVING MY 2007 F250 SD AND HIT A BUMP, FRONT END STARTED TO SHIMMY. SLOWED DOWN AND THE SHIMMY STOPPED. HAD RECEIVED A LETTER FROM FORD MOTOR COMPANY GIVING INFORMATION ABOUT THE FRONT END SHIMMY. SINCE THE FIRST INCIDENT, IT HAS OCCURED NUMEROUS TIMES. MY TRUCK IS CURRENTLY AT 87000 MILES AND THE SHIMMY HAPPENS NUMEROUS TIMES A DAY WHEN I HIT BUMPS/DIPS IN THE ROAD. DIESEL SHOP TELLS ME TO KEEP TIRES INFLATED PROPERLY, ROTATE AND BALANCE TIRES AS WELL AS PROPER ALIGNMENT AND HAVE THE STEERING DAMPNER REPLACED. STEERING DAMPNER IS BRAND NEW (3 MONTHS OLD), TIRES ARE AT PROPER INFLATION AND BALANCED AS WELL AS ALIGNMENT DONE AND THE FRONT END STILL VIBRATES, SOMETIMES VIOLENTLY TO WHERE IT IS TOUGH TO CONTROL UNTIL SPEED DROPS UNDER 40 MPH. STILL WAITING ON A FIX FOR THIS ISSUE AS THE SHIMMY IS DAILY AND IS GETTING WORSE AND I GET THE SAME TEXTBOOK ANSWER FROM FORD EVERYTIME I CALL (TIRES, INFLATION, ALIGNMENT, STEERING DAMPNER). I'M AFRAID THAT THE VIBRATION WILL GET TO THE POINT THAT PARTS WILL START BECOMING LOOSE/BREAK AND CAUSE AN ACCIDENT.
NHTSA complaint #10504810 — an unverified report by a vehicle owner.
at 30,000 milesStevensville, MD
STEERING
TL* THE CONTACT OWNS A 2007 FORD F-250 SD. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AS THE CONTACT TRAVELED OVER AN UNEVEN ROAD SURFACE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10487532 — an unverified report by a vehicle owner.
at 119,000 milesGrove Hill, AL
TIRES
TL* THE CONTACT OWNS A 2007 FORD F-250 SD WITH GOODYEAR WRANGLER AT/S TIRES, SIZE: LT275/65/20. WHILE ROTATING THE TIRES, THE CONTACT NOTICED THAT THE TREAD ON THE REAR PASSENGER TIRE WAS SEPARATING. THE CONTACT REPLACED THE TIRE AND NOTICED THAT THE TREAD ON THE FRONT PASSENGER TIRE HAD BEGUN TO SEPARATE AS WELL. THE FRONT PASSENGER TIRE WAS NOT REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE MILEAGE ON THE VEHICLE AT THE TIME OF THE FAILURE WAS 119,000. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE WAS 48,370.
NHTSA complaint #10462389 — an unverified report by a vehicle owner.
at 87,000 milesChurch Hill, TNCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. TWO PASSENGERS FROM THE OTHER VEHICLE WERE INJURED AND TRANSPORTED TO THE HOSPITAL. THE ENTIRE FRONT END WAS BADLY DAMAGED AND THE VEHICLE WAS TOWED FROM THE SCENE. THERE WAS A POLICE REPORT IF NEEDED. THE INSURANCE COMPANY WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND A REPRESENTATIVE TO INSPECT THE VEHICLE AND THE AIR BAGS. THE FAILURE MILEAGE WAS 87,000.
NHTSA complaint #10458813 — an unverified report by a vehicle owner.
at 13,000 milesNorth Huntington, PA
TIRES
TL* THE CONTACT OWNS A 2007 FORD F-250 SUPER DUTY WITH BF GOODRICH RUGGED TRAIL TIRES, SIZE 265/70/R17. THE CONTACT STATED THAT ALL FOUR TIRES WERE DRY ROTTED AS WELL AS THE SPARE. THE CONTACT STATED THAT THE TIRES WERE ROTATED REGULARLY BUT THE TREAD WAS DETERIORATED AS A RESULT. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THEY WOULD GIVE 20 PERCENT BACK ON THE REPLACEMENT OF THE TIRE. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE 27,000.
NHTSA complaint #10449405 — an unverified report by a vehicle owner.
at 60,400 milesSimi, CA
STEERING
PICKED UP MY F250 SUPER DUTY FROM THE SERVICE AT THE FORD DEALER, DRIVING IT ON THE FREEWAY OVERPASS, HIT A BUMP ON THE OVER PASS AND MY FRONT END STARTED SHAKING VIOLENTLY. I HAD NO CONTROL, I HAD TO STOP ON THE FREEWAY TO MAKE IT STOP SHAKING, ALMOST CAUSED A PILE UP. CALLED THE DEALER AND THEY SAID THEY'VE HEARD OF THE PROBLEM BUT NOTHING THEY CAN DO.
NHTSA complaint #10439970 — an unverified report by a vehicle owner.
at 60,400 milesSimi, CA
SUSPENSION
PICKED UP MY F250 SUPER DUTY FROM THE SERVICE AT THE FORD DEALER, DRIVING IT ON THE FREEWAY OVERPASS, HIT A BUMP ON THE OVER PASS AND MY FRONT END STARTED SHAKING VIOLENTLY. I HAD NO CONTROL, I HAD TO STOP ON THE FREEWAY TO MAKE IT STOP SHAKING, ALMOST CAUSED A PILE UP. CALLED THE DEALER AND THEY SAID THEY'VE HEARD OF THE PROBLEM BUT NOTHING THEY CAN DO.
NHTSA complaint #10439970 — an unverified report by a vehicle owner.
at 3,000 milesLewistown, PA
STEERING
WHILE DRIVING OVER A SET OF RAILROAD TRACKS, ALMOST LOST CONTROL OF VEHICLE. TOOK IT TO FORD GARAGE, THEY TEST DROVE IT. REPLACE STEERING BOX. TWO YEARS LATER. STEERING PUMP BROKE, AND THE NEW STEERING BOX BROKE, WHILE DRIVING. VEHICLE IS PARKED, AND WILL REMAIN PARKED. DROVE THE VEHICLE LAST WEEK AND EXPERIENCED THE SAME INCIDENT. COULD NOT TURN THE STEERING WHEEL. TURNED TO THE LEFT, WHEN I TRIED TO TURN TO THE RIGHT, IT WOULD NOT TURN. WAS DRIVING AT ABOUT 40MPH. WENT OFF THE ROAD. IT CONTINUES TO ACT THE SAME. THIS WOULD BE A GREAT VEHICLE TO TEST.
NHTSA complaint #10438758 — an unverified report by a vehicle owner.
at 3,000 milesLewistown, PA
SUSPENSION
WHILE DRIVING OVER A SET OF RAILROAD TRACKS, ALMOST LOST CONTROL OF VEHICLE. TOOK IT TO FORD GARAGE, THEY TEST DROVE IT. REPLACE STEERING BOX. TWO YEARS LATER. STEERING PUMP BROKE, AND THE NEW STEERING BOX BROKE, WHILE DRIVING. VEHICLE IS PARKED, AND WILL REMAIN PARKED. DROVE THE VEHICLE LAST WEEK AND EXPERIENCED THE SAME INCIDENT. COULD NOT TURN THE STEERING WHEEL. TURNED TO THE LEFT, WHEN I TRIED TO TURN TO THE RIGHT, IT WOULD NOT TURN. WAS DRIVING AT ABOUT 40MPH. WENT OFF THE ROAD. IT CONTINUES TO ACT THE SAME. THIS WOULD BE A GREAT VEHICLE TO TEST.
NHTSA complaint #10438758 — an unverified report by a vehicle owner.
at 46,000 milesPrinceton, WV
STEERING
RUNNING INTERSTATE GOING ON BRIDGE IN CURVE AN LITTLE CRACK IN ROAD MADE TRUCK START SHAKING VIOLENTLY. MAKING ME HAVE TO COME TO COMPLETE STOP BEFORE IT WOULD QUIT SHAKING THROWING STUFF ALL AROUND INSIDE TRUCK.
NHTSA complaint #10428065 — an unverified report by a vehicle owner.
at 46,000 milesPrinceton, WV
SUSPENSION
RUNNING INTERSTATE GOING ON BRIDGE IN CURVE AN LITTLE CRACK IN ROAD MADE TRUCK START SHAKING VIOLENTLY. MAKING ME HAVE TO COME TO COMPLETE STOP BEFORE IT WOULD QUIT SHAKING THROWING STUFF ALL AROUND INSIDE TRUCK.
NHTSA complaint #10428065 — an unverified report by a vehicle owner.