2023 Ford F-250 SD problems

STEERING

I bought this truck and its got 50000 miles on it and it has a clunking noise c coming from the steering shaft took it to ford to have trailer module recall fixed and had them inspect the noise and they said the whole steering shaft needs replaced and I have co workers with f250s and they have the same noise... something comes apart in steering shaft could cause a wreck and even death... dealer said its a common issue in the f250s they replace the whole shaft to fix the issue!

NHTSA complaint #11741744 — an unverified report by a vehicle owner.

SEAT BELTS

Rear passenger seatbelt came UNSECURED from the rear seat mounting bracket. Unknowingly ENDANGERED my child by becoming dislodged therefore leaving her WITHOUT any restraint mechanism in the event of a crash! The incident happened at evening after hours and NOT been reported to manufacturer, dealership, law enforcement, or any other as of present. There were no warning signs or indicators other than the safety belt just freely coming up into her hand when we parked and she unbuckled.

NHTSA complaint #11725974 — an unverified report by a vehicle owner.

POWER TRAIN

I was on an overpass in the left hand lane doing 40-45mpg getting ready to make a left hand turn on an expressway on ramp. I coasted for just a bit and applied the brakes gently, then a little more. The truck was not slowing down like it should have so I applied alot more brake pedal pressure and it slowed down some then it down shifted several times and the engine was roaring, I'm guessing around 3K rpms or more and pulling me forwards. I put as much pressure as I could on the brake pedal and got it down to 4-5 mph and then as it was almost at a stop, still with the motor roaring, I slammed it into park and turned the key off. The motor turned off thank goodness. I sat there for about 20 seconds or so, luckily no one was behind me, then I turned it on again and it was idling just fine. I crept through the intersection and proceeded down the on ramp at 10mph or so and pulled over. Turned it off again and called the wife and a few friends about it. It ran ok, albeit I was super cautious, to my destination 25 minutes on down the highway. Something freaked out big time in the computer. Had there been traffic or someone in front of me it would have lead to a serious crash.

NHTSA complaint #11717225 — an unverified report by a vehicle owner.

ENGINE

I was on an overpass in the left hand lane doing 40-45mpg getting ready to make a left hand turn on an expressway on ramp. I coasted for just a bit and applied the brakes gently, then a little more. The truck was not slowing down like it should have so I applied alot more brake pedal pressure and it slowed down some then it down shifted several times and the engine was roaring, I'm guessing around 3K rpms or more and pulling me forwards. I put as much pressure as I could on the brake pedal and got it down to 4-5 mph and then as it was almost at a stop, still with the motor roaring, I slammed it into park and turned the key off. The motor turned off thank goodness. I sat there for about 20 seconds or so, luckily no one was behind me, then I turned it on again and it was idling just fine. I crept through the intersection and proceeded down the on ramp at 10mph or so and pulled over. Turned it off again and called the wife and a few friends about it. It ran ok, albeit I was super cautious, to my destination 25 minutes on down the highway. Something freaked out big time in the computer. Had there been traffic or someone in front of me it would have lead to a serious crash.

NHTSA complaint #11717225 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

SCREEN DASHBOARD ( INSTRUMENT CLUSTER) BLANK/BLACK AT STARTUP. OCCURRED DEC 20. DEALER CLOSED AND XMAS HOLIDAY CAUSED INABILTY TO MAKE APPOINTMENT.

NHTSA complaint #11706333 — an unverified report by a vehicle owner.

WHEELS

My complaint is with the OEM lug nuts applied on my 2023 Ford F250. I recently tried to check the tightness on my wheels lug nuts only to find out that the lug wrench provided with the vehicle when purchased new will not fit 90 percent of the lug nuts. Dealership has rotated tires at routeen intervals since purchased new in spring 2023. Service manager stated that his mechanics routeenly use the next larger socket to loosen and reapply nuts. They are a carbon steel with chrome cap. Evertime you use the wrong size socket you further distort the chrome cap. The caps are loose and swollen so I can not change out a flat without calling and waiting for roadside assistance. My vehicle is still well within the 36 month 36 thousand mile bumper to bumper warranty. Local service manager states that Ford will not warranty faulty lug nuts. It's a safety issue when the nuts are improperly torqued or over torqued because they are using the wrong size impact socket on an impact wrench. It's a safety issue if I get a flat in an area with no cell service, or stuck on the side of the highway and get rearended. Ford and it's dealerships are aware of the failure of these two piece lugnuts and recommend that I go buy single piece lug nuts from an after market manufacturer like Dorman. This is the second time I have been gooned by Ford on lug nuts, Walmart will refuse service if the required size socket cannot be applied to the lug nuts. Back in 2014 I needed two new tires on my 2010 F150 , local auto zone and they only had 8 nuts in stock but enough to do one flat tire, we were on vacation in Kentucky. Drove home with spare on, we live in Belvidere Illinois. These two piece lug nuts should be outlawed, and using the wrong size sockets should be some kind of code violation, and the correct final torque should be checked with an actual torque wrench, not a best guess setting with your battery impact wrench. My walmarts in Belvidere and Rockford Illinois follow these rules for good reason

NHTSA complaint #11699987 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Other because it has to do with the stereo system. The BO Unleashed system. When starting the truck a loud deafening high pitched squeal is produced. My ears ring for 1 hour after this happens. Audio system will not operate at that point until the truck is turned off and restarted.

NHTSA complaint #11695603 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

Speedometer not working correctly analog and digital do no match. Trailer brake and lighting module failure warnings displayed. Both have been looked at by Ford Dealership, twice. You don’t know what is true, you can’t rely on any warning lights as all have proven wrong. I am in the process of 3rd trip in tomorrow to leave the vehicle a few days since it has to be parked on the Ford lot and stored there in order to try to get another speedometer to install to see if it fixes the one problem.

NHTSA complaint #11694567 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Speedometer not working correctly analog and digital do no match. Trailer brake and lighting module failure warnings displayed. Both have been looked at by Ford Dealership, twice. You don’t know what is true, you can’t rely on any warning lights as all have proven wrong. I am in the process of 3rd trip in tomorrow to leave the vehicle a few days since it has to be parked on the Ford lot and stored there in order to try to get another speedometer to install to see if it fixes the one problem.

NHTSA complaint #11694567 — an unverified report by a vehicle owner.

SERVICE BRAKES

Speedometer not working correctly analog and digital do no match. Trailer brake and lighting module failure warnings displayed. Both have been looked at by Ford Dealership, twice. You don’t know what is true, you can’t rely on any warning lights as all have proven wrong. I am in the process of 3rd trip in tomorrow to leave the vehicle a few days since it has to be parked on the Ford lot and stored there in order to try to get another speedometer to install to see if it fixes the one problem.

NHTSA complaint #11694567 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

Rear back up camera screen is blue and doesn’t function. Was told by Ford it could be a software issue but isn’t part of the current recall of 2023 F250 super duty

NHTSA complaint #11694268 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Rear back up camera screen is blue and doesn’t function. Was told by Ford it could be a software issue but isn’t part of the current recall of 2023 F250 super duty

NHTSA complaint #11694268 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2023 Ford F-250 SD. The contact stated that while attempting to roll up the front driver's side window, the window partially rolled up. The contact stated that the front passenger's side window had experienced the same failure. There was no warning light illuminated. Additionally, the infotainment system had defaulted to a factory setting independently, causing the Forward Collision Avoidance system and several other safety features to be deactivated. The contact stated that the failures were intermittent. The vehicle was taken to a local dealer however, the failures could not be duplicated. The vehicle was not repaired. The contact related the window failure to NHTSA Campaign Number: 23V507000 (Structure); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 1,000.

NHTSA complaint #11677482 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:INFOTAINMENT

The contact owns a 2023 Ford F-250 SD. The contact stated that while attempting to roll up the front driver's side window, the window partially rolled up. The contact stated that the front passenger's side window had experienced the same failure. There was no warning light illuminated. Additionally, the infotainment system had defaulted to a factory setting independently, causing the Forward Collision Avoidance system and several other safety features to be deactivated. The contact stated that the failures were intermittent. The vehicle was taken to a local dealer however, the failures could not be duplicated. The vehicle was not repaired. The contact related the window failure to NHTSA Campaign Number: 23V507000 (Structure); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 1,000.

NHTSA complaint #11677482 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2023 Ford F-250 SD. The contact had experienced several electrical failures with the vehicle and the vehicle had been back to the dealer for repairs for more than 70 days. The contact stated that the instrument cluster failed to properly illuminate, and it was difficult to see the information on the instrument cluster. The contact also stated that the front passenger’s side window failed to roll up in one motion. The contact stated that the window would stop halfway up and had to be rolled back down first and then another attempt had to be made to roll the window up for the window to operate as needed. Additionally, the back over prevention and trailer park assists system functions failed to operate as needed. The contact also stated that the back over prevention software failure of the TPASIN module caused the screen to intermittently display a distorted image, a blue screen, or displayed a solid black screen. The contact also stated that the powertrain axle assembly shaft was improperly heat treated during the manufacturing process. Additionally, the vehicle experienced failures with steering column, and the tailgate release function occasionally failed to operate as needed. The vehicle was taken to the local dealer on several occasions and remained with dealer often, for two to three weeks each time. The contact stated that the dealer attempted to assess a diagnostic fee even though the failure was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure on several occasions however, the contact stated that the manufacturer failed to acknowledge the failures or take the vehicle back from when the vehicle was first purchased new. The approximate failure mileage was 500.

NHTSA complaint #11664943 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2023 Ford F-250 SD. The contact had experienced several electrical failures with the vehicle and the vehicle had been back to the dealer for repairs for more than 70 days. The contact stated that the instrument cluster failed to properly illuminate, and it was difficult to see the information on the instrument cluster. The contact also stated that the front passenger’s side window failed to roll up in one motion. The contact stated that the window would stop halfway up and had to be rolled back down first and then another attempt had to be made to roll the window up for the window to operate as needed. Additionally, the back over prevention and trailer park assists system functions failed to operate as needed. The contact also stated that the back over prevention software failure of the TPASIN module caused the screen to intermittently display a distorted image, a blue screen, or displayed a solid black screen. The contact also stated that the powertrain axle assembly shaft was improperly heat treated during the manufacturing process. Additionally, the vehicle experienced failures with steering column, and the tailgate release function occasionally failed to operate as needed. The vehicle was taken to the local dealer on several occasions and remained with dealer often, for two to three weeks each time. The contact stated that the dealer attempted to assess a diagnostic fee even though the failure was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure on several occasions however, the contact stated that the manufacturer failed to acknowledge the failures or take the vehicle back from when the vehicle was first purchased new. The approximate failure mileage was 500.

NHTSA complaint #11664943 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

The contact owns a 2023 Ford F-250 SD. The contact had experienced several electrical failures with the vehicle and the vehicle had been back to the dealer for repairs for more than 70 days. The contact stated that the instrument cluster failed to properly illuminate, and it was difficult to see the information on the instrument cluster. The contact also stated that the front passenger’s side window failed to roll up in one motion. The contact stated that the window would stop halfway up and had to be rolled back down first and then another attempt had to be made to roll the window up for the window to operate as needed. Additionally, the back over prevention and trailer park assists system functions failed to operate as needed. The contact also stated that the back over prevention software failure of the TPASIN module caused the screen to intermittently display a distorted image, a blue screen, or displayed a solid black screen. The contact also stated that the powertrain axle assembly shaft was improperly heat treated during the manufacturing process. Additionally, the vehicle experienced failures with steering column, and the tailgate release function occasionally failed to operate as needed. The vehicle was taken to the local dealer on several occasions and remained with dealer often, for two to three weeks each time. The contact stated that the dealer attempted to assess a diagnostic fee even though the failure was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure on several occasions however, the contact stated that the manufacturer failed to acknowledge the failures or take the vehicle back from when the vehicle was first purchased new. The approximate failure mileage was 500.

NHTSA complaint #11664943 — an unverified report by a vehicle owner.

POWER TRAIN

When shifting into drive from reverse it will shift very hard into drive. This happens about 4 times a month and it is very forceful. Suspension is very ruff. Very different from other Ford trucks I driven. Rear suspension makes a noise going over bumps and dips.

NHTSA complaint #11659164 — an unverified report by a vehicle owner.

SUSPENSION

When shifting into drive from reverse it will shift very hard into drive. This happens about 4 times a month and it is very forceful. Suspension is very ruff. Very different from other Ford trucks I driven. Rear suspension makes a noise going over bumps and dips.

NHTSA complaint #11659164 — an unverified report by a vehicle owner.