AIR BAGS
Front end collision at 57 mph impact with another vehicle and air bags did not deploy
NHTSA complaint #11721915 — an unverified report by a vehicle owner.
47 of the 5,142 complaints filed about the Ford F-350 SD are about the airbag system — 1% of everything owners reported. The worst model year for it is 2016.
47
Complaints
1%
Share of all complaints
18
Crashes
1
Fires
AIR BAGS
Front end collision at 57 mph impact with another vehicle and air bags did not deploy
NHTSA complaint #11721915 — an unverified report by a vehicle owner.
AIR BAGS
The contact owned a 2016 Ford F-350. The contact stated that while driving at 45 MPH, the vehicle was involved in a head-on crash. The air bags did not deploy. No warning lights illuminated. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact's wife, who is a certified RN took the contact to the local medical center. The contact sustained injuries to the back and neck. The contact sustained whiplash. In addition, the contact sustained inoperable disk injuries to his back. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.
NHTSA complaint #11664836 — an unverified report by a vehicle owner.
AIR BAGS
Drivers airbag cover is cracked/splitting, seems to be following the release seam of airbag. I am worried that it will continue, or the airbag will malfunction. Took truck to local FORD dealer and was told that this issue was not covered under my warranty nor restraint system warranty. No warnings, no messages prior.
NHTSA complaint #11622301 — an unverified report by a vehicle owner.
AIR BAGS
My steering wheel is clicking and hard to turn all the sudden then my airbag light popped on, they recalled the 2016 year models for this problem but not the 2015
NHTSA complaint #11594503 — an unverified report by a vehicle owner.
AIR BAGS
Airbags are not faulty if you look at sticker they have warning due to old age the plastic becomes brittle and can cause fragments to impale driver only way to prevent this is not replace the airbag but to cover with duct tape, this recall needs to be updated Takata is not responsible, they operate as designed as I said the air bag fill with high pressure air and in older cars will crack plastic cover. Please update this recall this is not a manufacturer error.
NHTSA complaint #11579098 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags), and the vehicle was repaired under recall. Upon retrieving the vehicle, the contact became aware that none of the buttons on the steering wheel were functioning, including the horn. The vehicle was taken to the dealer, who determined that the failure was unrelated to the recall but was unable to provide a diagnosis. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V337000 (Air Bags), and the VIN was included. The manufacturer was not notified of the failure. The failure mileage was 45,000.
NHTSA complaint #11551860 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags), and the vehicle was taken to the dealer for the recall repair; however, the dealer later called the contact back and advised him to pick up the vehicle because they had received the wrong part and was unable to complete the recall repair. The contact stated that he had contacted the dealer several times, and the dealer informed him that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the dealer had already marked the recall as complete. The contact had not experienced a failure. VIN tool showed no open recall.
NHTSA complaint #11542650 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11535420 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
NHTSA complaint #11529526 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11524875 — an unverified report by a vehicle owner.
AIR BAGS
Just had to pay $239.58 for my steering wheel clock spring Ford F-350 “Recall” for the parts and labor. The dealership said that Ford still has not "provided parts" for the recall. The dealership was able to get the clock spring part and replace it but had to charge me. I paid for it because I’m not driving my vehicle with no operable diver-side air bag. Ford KNOWS that the clock spring needs to be replaced for the air bag to work. How is that possible that they can not pay for the parts and labor and have a 1 ton pickup with no operable airbag? Ford webiste chat told me all recalls will be covered - parts and labor. Plz advise
NHTSA complaint #11523741 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11520943 — an unverified report by a vehicle owner.
AIR BAGS
Ford announced NHTSA Recall 22V337 on May 16, 2022. In December 2022, they advised about the remedy, to have the steering wheel clock spring replaced, and that parts were "anticipated to be available early first quarter 2023". My 2016 Ford F-350 had the Airbag Warning Indicator warning light on indicating a malfunction. My local authorized Ford dealer, Capital City Ford in Pierre, South Dakota, checked my pickup's system and verified the clock spring recall was indeed the reason for the circuit disconnect. The clock spring needed to be replaced. My airbag would not work until it was replaced. My 15 year old daughter will be driving that pickup, pulling a horse trailer with her horses in it, going to high school rodeos. Not having an operable air bag is not an option. My local dealer ordered a clock spring, which arrived in two days, installed it and everything works just fine - air bag and all gauges controlled by the steering wheel buttons. Ford won't pay for it. I had to pay for it. $239.58 parts and labor. Clearly the part is available, my dealer was able to get one. Why is Ford not having dealers repair this, let alone repair it free of charge per the Recall??? I cannot afford to have to pay $239.58 for Ford's Recall but more importantly I could not afford to have my daughter possibly being in a crash with an airbag that won't deploy. How can I receive compensation from Ford? Please and thank you for your time, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11520356 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2015 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11517048 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11516280 — an unverified report by a vehicle owner.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
The contact owns a 2015 Ford F-350. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the restraint control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was over the warranty period. The failure mileage was approximately 150,000.
NHTSA complaint #11505226 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Ford F-350. The contact stated that the instrument panel occasionally went black intermittently. The contact took the vehicle to the dealer and was informed that the failure was related to the failure listed in NHTSA Campaign Number: 22V337000 (Air Bags) however, the part was not available. The manufacturer was made aware of the failure. The approximate failure mileage was 72,484.
NHTSA complaint #11495182 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Ford F-350. The contact stated that the horn and several other electrical functions on his steering wheel had failed to operate as needed, with the air bag warning light illuminated. The contact then received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 98,000. Parts distribution disconnect.
NHTSA complaint #11492709 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2016 Ford F-350. The contact stated that the horn and several other electrical functions on his steering wheel had failed to operate as needed, with the air bag warning light illuminated. The contact then received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 98,000. Parts distribution disconnect.
NHTSA complaint #11492709 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2016 Ford F-350. The contact stated that while driving, the air bag warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The contact then stated that he received notification of the NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was not notified. The failure mileage was approximately 40,000.
NHTSA complaint #11489255 — an unverified report by a vehicle owner.