FaultScore

FaultScore report

2004 Ford F-350 SD problems

Owners have filed 159 complaints about the 2004 Ford F-350 SD with NHTSA between 2005 and 2017. The largest single group is the engine & cooling. Across this model's run it ranks 20 of 28 worst.

B

FaultScore 38/100

Higher is worse. Measured against the other years of the Ford F-350 SD.

How this is worked out

The numbers

159

Complaints

3

Crashes reported

2

Fires reported

2

Injuries reported

70,000 mi

Median mileage at failure

Half of reported failures happened before this

29%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 43 vs 50 Severity 23 vs 50 Early failure 49 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 43
Against the median year of the Ford F-350 SD. 50 means typical for this model; 100 means roughly double.
Severity — 23
4.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 49
29% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other Ford F-350 SD

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 Ford F-350 SD

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 50 31.4%

0 crashes, 2 fires · median 78,000 mi

Median failure at 82,793 miles

Median failure at 75,000 miles

Tires 17 10.7%

Median failure at 145,006 miles

Acceleration & Cruise Control 6 3.8%

1 crashes, 0 fires · median 53,050 mi

Body & Structure 6 3.8%

Median failure at 60,000 miles

Brakes 6 3.8%

Median failure at 49,000 miles

Steering 6 3.8%

2 crashes, 0 fires · median 108,000 mi

Transmission & Drivetrain 6 3.8%

Median failure at 31,500 miles

Suspension 5 3.1%

Median failure at 35,600 miles

Wheels 3 1.9%

Median failure at 103,000 miles

Equipment & Accessories 2 1.3%

Median failure at 44,434 miles

Seat Belts 1 0.6%

Median failure at 59,000 miles

Airbags 1 0.6%

Median failure at 59,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Wiring 16 31.4%
Diesel 15 29.4%
Engine 6 11.8%
Tread/Belt 4 7.8%
Turbo/Supercharger 3 5.9%
Automatic Transmission 3 5.9%
Turbo/Supercharger 2 3.9%
Cooling System 2 3.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 2.2%
1,000 – 9,999 miles 6 4.3%
10,000 – 24,999 miles 18 12.9%
25,000 – 49,999 miles 21 15.1%
50,000 – 74,999 miles 24 17.3%
75,000 – 99,999 miles 17 12.2%
100,000 – 149,999 miles 35 25.2%
150,000+ miles 15 10.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2005 peak 9 Jul 2017

NHTSA investigations into the 2004 Ford F-350 SD

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP05005 Opened 22 Sep 2005 Closed 4 Jan 2006 ENGINE AND ENGINE COOLING:ENGINE

SPARK PLUG EJECTION FROM CYLINDER HEAD

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...

EA05003 Opened 15 Feb 2005 Closed 2 Nov 2005 ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

ENGINE STALLING

IN A JUNE 7, 2005 LETTER, FORD NOTIFIED ODI THAT IT WOULD BE CONDUCTING A SAFETY RECALL OF APPROXIMATELY 180,000 FORD F-SUPER DUTY, EXCURSION AND E-SERIES VEHICLES EQUIPPED WITH 6.0L DIESEL ENGINES TO CORRECT TWO WIRING RELATED CONDITIONS THAT COULD RESULT IN ENGINE STALL (NHTSA RECALL NO. 05V-270, FORD NO. 05S34).THE AFFECTED VEHICLES WERE BUILT BETWEEN SEPTEMBER 29, 2003 AND MAY 31, 2004.ACCORDING TO FORD, VEHICLES WITH THE CONDITIONS MAY STALL WITHOUT WARNING AND MAY OR MAY NOT RESTART.FORD WILL INSTRUCT OWNERS OF VEHICLES INCLUDED IN THE RECALL TO TAKE THEIR VEHICLES TO A DEALER TO HAVE TH...

Recalls on the 2004 Ford F-350 SD

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

11V352000

EXTERIOR LIGHTING:TAIL LIGHTS

FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.

Risk: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.

07E106000

WHEELS:HUB

CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.

Risk: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.

05V270000

ELECTRICAL SYSTEM:WIRING

CERTAIN PICKUP TRUCKS, SPORT UTILITY VEHICLES AND VANS EQUIPPED WITH 6.0L DIESEL ENGINES MAY EXPERIENCE STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART.

Risk: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 96,000 miles Honolulu, HI Crash

STEERING

DRIVER WAS LEAVING BASE YARD WITH 2004 FORD F350 SD. WHILE DRIVING ON A SIDE STREET AT APPROXIMATELY 15 MPH, THERE WAS A TOTAL LOSS OF STEERING CONTROL THE VEHICLE CRASHED INTO A CHAIN LINK FENCE AS THE DRIVER WAS TRYING TO BRAKE TO A STOP. THE STEERING SECTOR SHAFT SHEARED OFF RIGHT AT THE PITMAN ARM.

NHTSA complaint #10606293 — an unverified report by a vehicle owner.

at 120,000 miles Marathon, NY Crash

STEERING

I WAS DRIVING DOWN THE INTERSTATE WITH MY 2004 F-350 DUALLY WITH MY DUMP TRAILER ON THE BACK. I WAS HEADED DOWN A SLIGHT HILL WHEN THE STEERING WHEEL STARTED TO SHAKE. THE FRONT WHEELS STARTED TO MOVE BACK AND FORTH FROM LEFT TO RIGHT AND RIGHT TO LEFT VERY FAST BUT IN SHORT STROKES. THE SHAKING AND THE STROKES BEGAN TO GET LONGER SO THE WHEELS WERE TURNING MORE AND MORE EACH TIME THE WHEELS TURNED BACK AND FORTH.. THE SHAFT THAT COMES OF OF THE STEERING BOX THAT GOES TO THE PITMAN ARM SHEARED IN HALF. THIS CAUSED ME TO LOOSE CONTROL OF THE TRUCK BECAUSE I HAD NO STEERING. WHEN I HIT THE BRAKES THE WHEELS LOCKED COMPLETELY RIGHT, CAUSING ME TO GO OFF THE HIGHWAY, I HIT A BANK ON THE SIDE OF THE HIGHWAY HEAD ON, THEN THE TRAILER PULLED ME AROUND 180 DEGREES AND I ROLLED THE TRUCK AND TRAILER.

NHTSA complaint #10511809 — an unverified report by a vehicle owner.

at 125,000 miles Thomasville, NC Fire

ENGINE AND ENGINE COOLING:COOLING SYSTEM

TL*THE CONTACT OWNS A 2004 FORD F-350 SD. WHILE DRIVING 20 MPH, WHITE SMOKE WAS EMITTED FROM THE TAIL PIPE. THE CONTACT UNHOOKED THE TRAILER, BUT THE VEHICLE WOULD NOT MOVE REGARDLESS OF WHAT GEAR IT WAS PLACED IN AT THE TIME. THE VEHICLE REMAINED IN PARK FOR FOUR HOURS BEFORE IT WAS FINALLY ABLE TO BE MOVED. A FEW DAYS LATER, THE VEHICLE WAS DRIVEN TO A NEARBY REPAIR SHOP AND THE MECHANIC STATED THAT THE EGR COOLER SYSTEM WAS DEFECTIVE AND COULD HAVE BLOWN A HEAD GASKET. THE DEALER WILL NOT ASSUME RESPONSIBILITY FOR THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 125,000.

NHTSA complaint #10274913 — an unverified report by a vehicle owner.

at 66,000 miles Wilkes Barre, PA Fire

ENGINE AND ENGINE COOLING

2004 FORD F350 CREW CAB DIESEL SAT IDLE IN DRIVEWAY FOR APPROX. 6 WEEKS. A FIRE STARTED IN ENGINE COMP. WHILE VEHICLE WAS OFF AND UNOCCUPIED.

NHTSA complaint #10242409 — an unverified report by a vehicle owner.

Baltimore, MD 1 injured

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

TL*THE CONTACT OWNS A 2004 FORD F350 SUPERDUTY. AS THE CONTACT WAS GETTING INTO THE VEHICLE, THE RUNNING BOARD THAT IS ATTACHED TO THE DRIVER SIDE DOOR COMPLETELY DETACHED. HE SUSTAINED A BRUISED ANKLE AS A RESULT. THE CURRENT MILEAGE WAS 43,635 AND THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10198990 — an unverified report by a vehicle owner.

at 23,343 miles VAN Nuys, CA Crash

VEHICLE SPEED CONTROL:CABLES

CRUISE CONTROL CABLES JAMMING THROTTLES OPEN ON FLEET OF 2001-2004 FORD F350 UTILITY BODY TRUCKS WITH 6.8L V10 ENGINES. OCCURRING ABOUT JANUARY 25 2006. ANOTHER UNIT HAD THE ACCELERATOR JAM WIDE OPEN. UNIT BURNED UP THE BRAKING COMPONENTS FROM DRIVING TO OUR REPAIR SHOP. DISCOVERED THE CRUISE CONTROL CABLE END GUIDING TUBE WOULD FOLD DOWN ONTO THE INTAKE MANIFOLD AND JAM THE THROTTLE WIDE OPEN. 2001 THROUGH 2003 UNITS AFFECTED CURRENTLY HAD THESE CABLES DISCONNECTED AND HAD NO FURTHER RECURRENCES. OCCURRING JANUARY 22, 2007, ALSO HAD THE ACCELERATOR JAM WIDE OPEN. A NEWER 2004 UNIT, THIS ONE HAD AN ACCIDENT RUNNING INTO A WALL. AGAIN, DISCOVERED THE CRUISE CONTROL CABLE END GUIDING TUBE WOULD FOLD DOWN ONTO THE INTAKE MANIFOLD AND JAM THE THROTTLE WIDE OPEN. WE WILL BE LOOKING FOR UNITS AFFECTED AND WILL DISCONNECTED THEIR CABLES UNTIL A REMEDY IS AVAILABLE. WE SPECULATE THIS CAN BE CAUSED BY THESE COMBINATION OF THESE FACTORS: 1) INFLUENCED BY DRIVING CONDITIONS THAT PROMOTE RAPID CYCLING FROM WIDER THROTTLE OPENINGS FOLLOWED BY THE IMMEDIATE CLOSURE OF THE THROTTLE; AS WITH STOP AND GO DRIVING DEMANDS. 2) CRUISE CONTROL CABLE END GUIDE COMPONENT "DROOPING" WITH HIGHER UNDER HOOD ENGINE TEMPERATURES. THIS ALLOWS THE CABLE GUIDING SLEEVES TO NOT CORRECTLY OVERLAP AND PREVENT IT FROM FREELY SLIDING THROUGH. THIS FORCES THE CABLE GUIDE SLEEVE DOWN TO JAM ONTO THE MANIFOLD. 3) HARMONIC FREQUENCY AMPLIFICATION OF COMBINED VIBRATIONS. VIBRATIONS GENERATED FROM THE VEHICLE PITCHING FROM THE ROAD AND ACCELERATION AND DECELERATION MOTIONS. THE KINETIC ENERGY OF THE MOVING CRUISE CONTROL CABLE COMPONENTS TRIES TO CONTINUE IT'S FORWARD OPENING MOTION WHEN IT IS SUDDENLY REVERSED WITH THE THROTTLE CLOSURE. ANY EXCESS CABLE WITHIN THE GUIDING SLEEVE MAY STILL BE MOVING IN THE OPPOSITE DIRECTION UPON THROTTLE CLOSURE; POSSIBLY JAMMING INSIDE THE SLEEVE.

NHTSA complaint #10180812 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 125,000 miles Defuniak Springs, FL

STEERING

WHEN GOING AROUND CURVES, HITTING SMALL BUMPS, OR STOPPING, THE FRONT END STARTS TO SHAKE VIOLENTLY. SLOWING DOWN OR STOPPING IS THE ONLY WAY TO STOP THE SHAKING. THE TRUCK HAS BEEN TAKEN TO SEVERAL REPAIR SHOPS WITH NO AVAIL. THEY CAN'T FIND ANYTHING WRONG. THIS PROBLEM IS VERY DANGEROUS. I'M GETTING SCARED TO DRIVE IT.

NHTSA complaint #11004242 — an unverified report by a vehicle owner.

at 125,000 miles Defuniak Springs, FL

SUSPENSION

WHEN GOING AROUND CURVES, HITTING SMALL BUMPS, OR STOPPING, THE FRONT END STARTS TO SHAKE VIOLENTLY. SLOWING DOWN OR STOPPING IS THE ONLY WAY TO STOP THE SHAKING. THE TRUCK HAS BEEN TAKEN TO SEVERAL REPAIR SHOPS WITH NO AVAIL. THEY CAN'T FIND ANYTHING WRONG. THIS PROBLEM IS VERY DANGEROUS. I'M GETTING SCARED TO DRIVE IT.

NHTSA complaint #11004242 — an unverified report by a vehicle owner.

at 145,006 miles Falmouth, MA

TIRES

TL* THE CONTACT OWNS A 2004 FORD F-350 SD EQUIPPED WITH BF GOODRICH BAJA CHAMPION ALL TERRAIN (NA) TIRES, SIZE: FT285/75/R16 (NA). WHILE DRIVING 40 MPH, THERE WAS AN ABNORMALLY LOUD POPPING NOISE THAT CAME FROM THE LOWER PART OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER, WHERE IT WAS WITNESSED THAT A REFLECTOR HAD LODGED ITSELF INTO THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE FAILED DUE TO IT BEING PUNCTURED AND WOULD NEED TO BE REPLACED. THE TIRE WAS REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 145,006 AND THE TIRE FAILURE MILEAGE WAS 60.

NHTSA complaint #10838195 — an unverified report by a vehicle owner.

at 155,061 miles Wildomar, CA

TIRES

BOUGHT BFG COMMERCIAL T/A TIRES FROM COSTCO LAKE ELSINORE, CA ON 05-23-2015 I WENT BACK TO COSTCO WITH A HANDLING COMPLAINT AFTER A RECENT CAMPING TRIP FIRST TIME ON THESE TIRES. WITH MY 29 FOOT TRAVEL TRAILER MY TRUCK HANDLES VERY POORLY TIRE SIDE WALLS FEEL VERY SOFT MAKES HANDLING A SERIOUS SAFETY ISSUE. TRUCK FEELS LIKE ITS WANDERING AND WHEN TRYING TO STOP THE TRAILER THE TIRES FEEL AS IF THEY ARE TRYING TO COME OF THE RIMS. MY TRUCK IS A 2004 FORD F-350 SRW TRUCK MORE THAN CAPABLE OF TOWING THIS TRAILER. THE TRUCKS MILEAGE AT THE TIME OF INSTALL WAS 154601 CURRENT MILEAGE IS 155061 SO I HAVE PUT A TOTAL OF 460 MILES ON THESE TIRES. COSTCO WOULD ONLY REBALACE AND ROTATE TIRES WITHOUT ANY OF MY SAFTEY CONCERNS ADDRESSED.

NHTSA complaint #10762347 — an unverified report by a vehicle owner.

at 155,061 miles Wildomar, CA

TIRES

BOUGHT BFG COMMERCIAL T/A TIRES FROM COSTCO LAKE ELSINORE, CA ON 05-23-2015 I WENT BACK TO COSTCO WITH A HANDLING COMPLAINT AFTER A RECENT CAMPING TRIP FIRST TIME ON THESE TIRES. WITH MY 29 FOOT TRAVEL TRAILER MY TRUCK HANDLES VERY POORLY TIRE SIDE WALLS FEEL VERY SOFT MAKES HANDLING A SERIOUS SAFETY ISSUE. TRUCK FEELS LIKE ITS WANDERING AND WHEN TRYING TO STOP THE TRAILER THE TIRES FEEL AS IF THEY ARE TRYING TO COME OF THE RIMS. MY TRUCK IS A 2004 FORD F-350 SRW TRUCK MORE THAN CAPABLE OF TOWING THIS TRAILER. THE TRUCKS MILEAGE AT THE TIME OF INSTALL WAS 154601 CURRENT MILEAGE IS 155061 SO I HAVE PUT A TOTAL OF 460 MILES ON THESE TIRES. COSTCO WOULD ONLY REBALACE AND ROTATE TIRES WITHOUT ANY OF MY SAFTEY CONCERNS ADDRESSED.

NHTSA complaint #10762354 — an unverified report by a vehicle owner.

at 155,061 miles Wildomar, CA

TIRES

BOUGHT BFG COMMERCIAL T/A TIRES FROM COSTCO LAKE ELSINORE, CA ON 05-23-2015 I WENT BACK TO COSTCO WITH A HANDLING COMPLAINT AFTER A RECENT CAMPING TRIP FIRST TIME ON THESE TIRES. WITH MY 29 FOOT TRAVEL TRAILER MY TRUCK HANDLES VERY POORLY TIRE SIDE WALLS FEEL VERY SOFT MAKES HANDLING A SERIOUS SAFETY ISSUE. TRUCK FEELS LIKE ITS WANDERING AND WHEN TRYING TO STOP THE TRAILER THE TIRES FEEL AS IF THEY ARE TRYING TO COME OF THE RIMS. MY TRUCK IS A 2004 FORD F-350 SRW TRUCK MORE THAN CAPABLE OF TOWING THIS TRAILER. THE TRUCKS MILEAGE AT THE TIME OF INSTALL WAS 154601 CURRENT MILEAGE IS 155061 SO I HAVE PUT A TOTAL OF 460 MILES ON THESE TIRES. COSTCO WOULD ONLY REBALACE AND ROTATE TIRES WITHOUT ANY OF MY SAFTEY CONCERNS ADDRESSED.

NHTSA complaint #10762348 — an unverified report by a vehicle owner.

at 155,061 miles Wildomar, CA

TIRES

BOUGHT BFG COMMERCIAL T/A TIRES FROM COSTCO LAKE ELSINORE, CA ON 05-23-2015 I WENT BACK TO COSTCO WITH A HANDLING COMPLAINT AFTER A RECENT CAMPING TRIP FIRST TIME ON THESE TIRES. WITH MY 29 FOOT TRAVEL TRAILER MY TRUCK HANDLES VERY POORLY TIRE SIDE WALLS FEEL VERY SOFT MAKES HANDLING A SERIOUS SAFETY ISSUE. TRUCK FEELS LIKE ITS WANDERING AND WHEN TRYING TO STOP THE TRAILER THE TIRES FEEL AS IF THEY ARE TRYING TO COME OF THE RIMS. MY TRUCK IS A 2004 FORD F-350 SRW TRUCK MORE THAN CAPABLE OF TOWING THIS TRAILER. THE TRUCKS MILEAGE AT THE TIME OF INSTALL WAS 154601 CURRENT MILEAGE IS 155061 SO I HAVE PUT A TOTAL OF 460 MILES ON THESE TIRES. COSTCO WOULD ONLY REBALACE AND ROTATE TIRES WITHOUT ANY OF MY SAFTEY CONCERNS ADDRESSED.

NHTSA complaint #10762353 — an unverified report by a vehicle owner.

at 155,061 miles Wildomar, CA

TIRES

BOUGHT BFG COMMERCIAL T/A TIRES FROM COSTCO LAKE ELSINORE, CA ON 05-23-2015 I WENT BACK TO COSTCO WITH A HANDLING COMPLAINT AFTER A RECENT CAMPING TRIP FIRST TIME ON THESE TIRES. WITH MY 29 FOOT TRAVEL TRAILER MY TRUCK HANDLES VERY POORLY TIRE SIDE WALLS FEEL VERY SOFT MAKES HANDLING A SERIOUS SAFETY ISSUE. TRUCK FEELS LIKE ITS WANDERING AND WHEN TRYING TO STOP THE TRAILER THE TIRES FEEL AS IF THEY ARE TRYING TO COME OF THE RIMS. MY TRUCK IS A 2004 FORD F-350 SRW TRUCK MORE THAN CAPABLE OF TOWING THIS TRAILER. THE TRUCKS MILEAGE AT THE TIME OF INSTALL WAS 154601 CURRENT MILEAGE IS 155061 SO I HAVE PUT A TOTAL OF 460 MILES ON THESE TIRES. COSTCO WOULD ONLY REBALACE AND ROTATE TIRES WITHOUT ANY OF MY SAFTEY CONCERNS ADDRESSED.

NHTSA complaint #10762356 — an unverified report by a vehicle owner.

at 181,500 miles Hickory, NC

ENGINE

WHILE DRIVING ON THE HIGHWAY AT AROUND 55MPH, THE TRUCK STOPPED RUNNING WITH NO PRIOR WARNING OR ANY PRIOR ISSUE. AFTER IT SHUT OFF THE TRUCK WOULD CRANK BUT NOT START. INCIDENT WAS VERY UNSAFE AS THE VEHICLE SHUT OFF AT HIGHWAY SPEEDS.

NHTSA complaint #10732047 — an unverified report by a vehicle owner.

at 161,000 miles South ST Paul, MN

ENGINE

TL* THE CONTACT OWNS A 2004 FORD F-350 SD. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE OIL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 161,000.

NHTSA complaint #10695498 — an unverified report by a vehicle owner.

at 109,000 miles Tiffin, OH

FUEL SYSTEM, GASOLINE

THE TRUCK STARTED TO STALL ON SEVERAL OCCASIONS AS I WAS ATTEMPTING TO GET UP TO ROAD SPEED OF 55 MPH. THE TRUCK WAS LOSING SPEED, JERKING AND BLACK SMOKE COMING OUT OF THE EXHAUST. THERE WERE NO INDICATIONS OF ENGINE FAILURE TO WARN ME OF ANY PROBLEMS, IE. ENGINE LIGHT. THIS OCCURRED ON MORE THAN ONCE, CAUSING POTENTIAL TRAFFIC HAZARD. THE CAM SENSOR AND FUEL INJECTION CONTROL MODULE NEEDED TO BE REPLACED. THE REPAIR COSTS INVOLVED WERE HIGH THANK GOODNESS THERE WERE NO INJURIES OR ACCIDENTS DUE TO THE STALLING. THANK YOU,

NHTSA complaint #10681252 — an unverified report by a vehicle owner.

at 109,000 miles Tiffin, OH

ENGINE AND ENGINE COOLING

THE TRUCK STARTED TO STALL ON SEVERAL OCCASIONS AS I WAS ATTEMPTING TO GET UP TO ROAD SPEED OF 55 MPH. THE TRUCK WAS LOSING SPEED, JERKING AND BLACK SMOKE COMING OUT OF THE EXHAUST. THERE WERE NO INDICATIONS OF ENGINE FAILURE TO WARN ME OF ANY PROBLEMS, IE. ENGINE LIGHT. THIS OCCURRED ON MORE THAN ONCE, CAUSING POTENTIAL TRAFFIC HAZARD. THE CAM SENSOR AND FUEL INJECTION CONTROL MODULE NEEDED TO BE REPLACED. THE REPAIR COSTS INVOLVED WERE HIGH THANK GOODNESS THERE WERE NO INJURIES OR ACCIDENTS DUE TO THE STALLING. THANK YOU,

NHTSA complaint #10681252 — an unverified report by a vehicle owner.

at 101,000 miles Mount Calm, TX

ENGINE

GETTING ON ENTRANCE RAMP I35 NORTH, F350 LOSS POWER NO ACCELERATION, SEMI TRUCK ALMOST RAN OVER US, DUE TO NO POWER, WHITE SMOKE COMING OUT THE PIPE, THEN TRUCK STALLED AND WOULD NOT RESTART. SINCE THEN THE TRUCK HAS SILVER FLAKING IN FUEL LINE HAVE REPLACED SEVERAL THINGS, STILL NOT FUNCTIONAL. HAVING SAME PROBLEMS NOW WITH F550 2006. BOTH WITH 6.0 ENGINES AND FAULT Y GAS TANKS.

NHTSA complaint #10660831 — an unverified report by a vehicle owner.

at 101,000 miles Mount Calm, TX

FUEL/PROPULSION SYSTEM

GETTING ON ENTRANCE RAMP I35 NORTH, F350 LOSS POWER NO ACCELERATION, SEMI TRUCK ALMOST RAN OVER US, DUE TO NO POWER, WHITE SMOKE COMING OUT THE PIPE, THEN TRUCK STALLED AND WOULD NOT RESTART. SINCE THEN THE TRUCK HAS SILVER FLAKING IN FUEL LINE HAVE REPLACED SEVERAL THINGS, STILL NOT FUNCTIONAL. HAVING SAME PROBLEMS NOW WITH F550 2006. BOTH WITH 6.0 ENGINES AND FAULT Y GAS TANKS.

NHTSA complaint #10660831 — an unverified report by a vehicle owner.

Nashville, TN

ELECTRICAL SYSTEM

TL- THE CONTACT CALLED PERTAINING TO A 2004 FORD F-350 SUPER DUTY COMPANY TRUCK. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE THE VEHICLE STALLED. THE CONTACT HAD TO WAIT A BRIEF MOMENT AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO INDICATED THAT THE FAILURE RECURRED A SECOND TIME AND THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE BUSINESS DUE TO THE FAILURE. AN INDEPENDENT MECHANIC WAS TO INSPECT AND DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V270000 (ELECTRICAL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. DYD

NHTSA complaint #10628696 — an unverified report by a vehicle owner.

at 96,000 miles Honolulu, HI Crash

STEERING

DRIVER WAS LEAVING BASE YARD WITH 2004 FORD F350 SD. WHILE DRIVING ON A SIDE STREET AT APPROXIMATELY 15 MPH, THERE WAS A TOTAL LOSS OF STEERING CONTROL THE VEHICLE CRASHED INTO A CHAIN LINK FENCE AS THE DRIVER WAS TRYING TO BRAKE TO A STOP. THE STEERING SECTOR SHAFT SHEARED OFF RIGHT AT THE PITMAN ARM.

NHTSA complaint #10606293 — an unverified report by a vehicle owner.

at 131,956 miles Texas, TX

TIRES

TL* THE CONTACT OWNS A 2004 FORD F-350 SD EQUIPPED WITH MICHELIN LTX MS II TIRES SIZE LT235/85 R16. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE SIDEWALLS WERE CRACKED. THE TIRES WERE TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 131,956 AND THE DOT WAS UNAVAILABLE.

NHTSA complaint #10583071 — an unverified report by a vehicle owner.

at 104,000 miles Senoia, GA

VEHICLE SPEED CONTROL

TRUCK WITH 6.0L DIESEL ENGINE EXPERIENCES STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART THIS HAS HAPPENED ON SEVERAL OCCASIONS.

NHTSA complaint #10552792 — an unverified report by a vehicle owner.

at 104,000 miles Senoia, GA

ELECTRICAL SYSTEM

TRUCK WITH 6.0L DIESEL ENGINE EXPERIENCES STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART THIS HAS HAPPENED ON SEVERAL OCCASIONS.

NHTSA complaint #10552792 — an unverified report by a vehicle owner.

at 104,000 miles Senoia, GA

FUEL SYSTEM, DIESEL

TRUCK WITH 6.0L DIESEL ENGINE EXPERIENCES STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART THIS HAS HAPPENED ON SEVERAL OCCASIONS.

NHTSA complaint #10552792 — an unverified report by a vehicle owner.

at 332,000 miles Naples, FL

TIRES

TL* THE CONTACT OWNS A 2004 FORD F-350 SD EQUIPPED WITH BF GOODRICH RUGGED TERRAIN TIRES, SIZES LT 265/75/R16. THE CONTACT STATED THAT WHILE DRIVING 72 MPH, THE REAR DRIVER'S SIDE TIRE BLEW AND CAUSED DAMAGE TO THE REAR DRIVER'S SIDE QUARTER PANEL. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE BEFORE THE MOST RECENT FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 20,000 AND THE VEHICLE FAILURE MILEAGE WAS 332,000. THE CURRENT MILEAGE WAS 347,000. UPDATED 12/30/13

NHTSA complaint #10552205 — an unverified report by a vehicle owner.

at 150,000 miles Chatfield, MN

ENGINE

TL* THE CONTACT OWNS A 2004 FORD F-350 SD. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, WHITE SMOKE EMITTED FROM THE TAIL PIPE AT AN ALARMING RATE AND ACCELERATION POWER WAS LOST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 150,000.

NHTSA complaint #10537722 — an unverified report by a vehicle owner.

at 150,000 miles Chatfield, MN

ENGINE

TL* THE CONTACT OWNS A 2004 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO EMIT HEAVY AMOUNTS OF SMOKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT TWO FUEL INJECTORS, TWO OIL COOLERS, AND THE EGR VALVE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 157,000.

NHTSA complaint #10531955 — an unverified report by a vehicle owner.

at 67,723 miles Langhorne, PA

SERVICE BRAKES

I WAS LEAVING MY HOME WITH MY TRAVEL TRAILER FOR VACATION. I MADE IT TO THE FIRST TRAFFIC LIGHT AND HAD GREAT DIFFICULTY STOPPING THE VEHICLE. THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR, I NEEDED TO USE THE TRAILER BRAKES TO STOP. AFTER DRIVING VERY SLOWLY HOME I DIAGNOSED THE PROBLEM AS A FAULTY BRAKE LINE. THIS WAS NOT AN ORDINARY TYPE LINE, THIS WAS A STAINLESS STEEL LINE THAT HAD SOME TYPE OF SEALING DEVICE IN THE ENDS THAT FAILED. THERE ARE TWO MORE OF THE SAME TYPE LINES ON THE VEHICLE. I HAVE GREAT CONCERN THAT IF ONE OF THESE LINES FAILED WILL THE OTHER TWO FAIL? THIS COULD HAVE BEEN A HORRIFIC ACCIDENT HAD I NOT BEEN ABLE TO USE TRAILER BRAKES TO STOP THE VEHICLE.

NHTSA complaint #10519953 — an unverified report by a vehicle owner.

at 120,000 miles Marathon, NY Crash

STEERING

I WAS DRIVING DOWN THE INTERSTATE WITH MY 2004 F-350 DUALLY WITH MY DUMP TRAILER ON THE BACK. I WAS HEADED DOWN A SLIGHT HILL WHEN THE STEERING WHEEL STARTED TO SHAKE. THE FRONT WHEELS STARTED TO MOVE BACK AND FORTH FROM LEFT TO RIGHT AND RIGHT TO LEFT VERY FAST BUT IN SHORT STROKES. THE SHAKING AND THE STROKES BEGAN TO GET LONGER SO THE WHEELS WERE TURNING MORE AND MORE EACH TIME THE WHEELS TURNED BACK AND FORTH.. THE SHAFT THAT COMES OF OF THE STEERING BOX THAT GOES TO THE PITMAN ARM SHEARED IN HALF. THIS CAUSED ME TO LOOSE CONTROL OF THE TRUCK BECAUSE I HAD NO STEERING. WHEN I HIT THE BRAKES THE WHEELS LOCKED COMPLETELY RIGHT, CAUSING ME TO GO OFF THE HIGHWAY, I HIT A BANK ON THE SIDE OF THE HIGHWAY HEAD ON, THEN THE TRAILER PULLED ME AROUND 180 DEGREES AND I ROLLED THE TRUCK AND TRAILER.

NHTSA complaint #10511809 — an unverified report by a vehicle owner.