Owners have filed 146 complaints
about the 2008 Ford F-350 SD with NHTSA between 2007 and 2021.
The largest single group is the engine & cooling.
Across this model's run it ranks 11 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 40
Against the median year of the Ford F-350 SD. 50 means typical for this
model; 100 means roughly double.
Severity — 64
12.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 81
48% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Exhaust System
726.9%
Diesel
415.4%
Engine
415.4%
Automatic Transmission
415.4%
Cooling System
27.7%
Body
27.7%
Front
27.7%
Shaft Sector
13.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
32.3%
1,000 – 9,999 miles
2015.2%
10,000 – 24,999 miles
2317.4%
25,000 – 49,999 miles
3425.8%
50,000 – 74,999 miles
1612.1%
75,000 – 99,999 miles
1612.1%
100,000 – 149,999 miles
1914.4%
150,000+ miles
10.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2007peak 5Apr 2021
NHTSA investigations into the 2008 Ford F-350 SD
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE13014Opened 7 May 2013Closed 31 Jan 2014STEERING
Alleged Loss of Steering
The Office of DefectsInvestigation (ODI) opened PE13-014 after identifying five complaints alleging steering gear failure in model year (MY) 2008 Ford F-250 and F-350 Super Duty pick-up trucks and to evaluate the relationship between the design history of the steering gear assembly and the alleged defect.As background, ODI investigated steering gear sector shaft fractures in approximately 1.3 million MY 1999 - 2001 Ford Super Duty pick-up trucks and MY 2000 - 2001 Ford Excursion sport utility vehicles in Engineering Analysis EA01-009.The investigation determined that the sector shaft failures...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 75,000 milesSarasota, FLCrash
WHEELS
NITTO DURA GRAPPLER 245/75R/17 FRONT LEFT TIRE BLEW CAUSING VEHICLE TO CRASH INTO GUARD RAILING ON INTERSTATE. THE VEHICLE WAS DRIVING ON I-75 SB NEAR MM 181 APPROXIMATELY 72 MPH. I WAS NOT MADE AWARE OF THE RECALL. ON MARCH 6,2015 I HAD ANOTHER TIRE BLOW AND I FILED A NITTO CLAIM NUMBER 804190 (THROUGH THE TIRE DEALERSHIP). I RECEIVED FROM NITTO THE SAME TIRE IN EXCHANGE. EVEN THOUGHT THIS TYPE OF TIRE WAS RECALLED ON SAFERCAR.GOV ON NOVEMBER 4, 2015. WHY WAS IT REPLACED BY NITTO WITH ANOTHER DEFECTIVE TIRE??? NOW MY VEHICLE IS TOTALED!
NHTSA complaint #10969212 — an unverified report by a vehicle owner.
at 102,000 milesCommack, NYCrash
STEERING
ON THE EVENING OF 6/13/2014, I WAS DRIVING MY 2008 FORD F-350 THROUGH THE DRIVE THROUGH LINE OF WHITE CASTLE IN COMMACK, NEW YORK, 11725. AS I WENT TO MAKE A RIGHT TURN TO FOLLOW THE DRIVE THROUGH LANE, A HEARD A METAL BREAKING SOUND FOLLOWED BY COMPLETE LOSS OF STEERING. WITHIN LESS THAN 1 SECOND FROM THIS HAPPENING, MY VEHICLE COLLIDED WITH A CINDER BLOCK WALL CAUSING SIGNIFICANT FRONT END DAMAGE TO THE BUMPER, FENDER AND HEADLIGHT. THERE WERE NO INJURIES TO MYSELF OR ANY PASSENGERS AS WELL AS THE WALL HAD MINIMAL DAMAGE. I HAD A POLICE REPORT FILED WITH THE SUFFOLK COUNTY POLICE DEPARTMENT. THE REPORT CORROBORATES MY STATEMENT OF COMPLETE STEERING LOSS AS THE DIRECT RESULT OF THE ACCIDENT. THE VEHICLE WAS TOWED TO MY MECHANIC, NORTH SHORE FIRESTONE IN COMMACK. UPON INVESTIGATION THEY DETERMINED THE GEARS INSIDE OF THE STEERING BOX COMPLETELY FAILED. THEY COULD BE OF FURTHER ASSISTANCE DETAILING WHAT THE INTERNALS OF THE STEERING BOX LOOKED LIKE IF NEEDED. THEY ALSO INFORMED ME THERE IS A 2 MONTH BACK LOG ON THE REPLACEMENT FOR THIS PART. BEING THAT THERE IS A REPLACEMENT BACKLOG, FORD MUST KNOW THERE IS A DESIGN FLAW. THIS PART NEEDS TO BE REDESIGNED TO STAND UP TO THE DIFFICULT TASK OF GETTING WHITE CASTLE! THIS FAILURE NOT ONLY CAUSED DAMAGE TO MY TRUCK COSTING OVER $5,000, BUT THIS WILL CAUSE MY INSURANCE TO GO UP AS WELL. IF THIS CAUSES ME TO BE DROPPED FROM MY INSURANCE, I WILL HAVE MAJOR PROBLEMS BEING THAT ALL OF MY JOBS REQUIRE ME TO HAVE TRANSPORTATION. PLEASE HAVE FORD FIX THIS PROBLEM SO NO ONE ELSE IS INVOLVED IN AN ACCIDENT. I WAS LUCKY I WAS GOING AT A LOW SPEED, BUT THE NEXT PERSON MAY NOT BE AS LUCKY AS I WAS.
NHTSA complaint #10606385 — an unverified report by a vehicle owner.
at 102,000 milesCommack, NYCrash
STRUCTURE:BODY
ON THE EVENING OF 6/13/2014, I WAS DRIVING MY 2008 FORD F-350 THROUGH THE DRIVE THROUGH LINE OF WHITE CASTLE IN COMMACK, NEW YORK, 11725. AS I WENT TO MAKE A RIGHT TURN TO FOLLOW THE DRIVE THROUGH LANE, A HEARD A METAL BREAKING SOUND FOLLOWED BY COMPLETE LOSS OF STEERING. WITHIN LESS THAN 1 SECOND FROM THIS HAPPENING, MY VEHICLE COLLIDED WITH A CINDER BLOCK WALL CAUSING SIGNIFICANT FRONT END DAMAGE TO THE BUMPER, FENDER AND HEADLIGHT. THERE WERE NO INJURIES TO MYSELF OR ANY PASSENGERS AS WELL AS THE WALL HAD MINIMAL DAMAGE. I HAD A POLICE REPORT FILED WITH THE SUFFOLK COUNTY POLICE DEPARTMENT. THE REPORT CORROBORATES MY STATEMENT OF COMPLETE STEERING LOSS AS THE DIRECT RESULT OF THE ACCIDENT. THE VEHICLE WAS TOWED TO MY MECHANIC, NORTH SHORE FIRESTONE IN COMMACK. UPON INVESTIGATION THEY DETERMINED THE GEARS INSIDE OF THE STEERING BOX COMPLETELY FAILED. THEY COULD BE OF FURTHER ASSISTANCE DETAILING WHAT THE INTERNALS OF THE STEERING BOX LOOKED LIKE IF NEEDED. THEY ALSO INFORMED ME THERE IS A 2 MONTH BACK LOG ON THE REPLACEMENT FOR THIS PART. BEING THAT THERE IS A REPLACEMENT BACKLOG, FORD MUST KNOW THERE IS A DESIGN FLAW. THIS PART NEEDS TO BE REDESIGNED TO STAND UP TO THE DIFFICULT TASK OF GETTING WHITE CASTLE! THIS FAILURE NOT ONLY CAUSED DAMAGE TO MY TRUCK COSTING OVER $5,000, BUT THIS WILL CAUSE MY INSURANCE TO GO UP AS WELL. IF THIS CAUSES ME TO BE DROPPED FROM MY INSURANCE, I WILL HAVE MAJOR PROBLEMS BEING THAT ALL OF MY JOBS REQUIRE ME TO HAVE TRANSPORTATION. PLEASE HAVE FORD FIX THIS PROBLEM SO NO ONE ELSE IS INVOLVED IN AN ACCIDENT. I WAS LUCKY I WAS GOING AT A LOW SPEED, BUT THE NEXT PERSON MAY NOT BE AS LUCKY AS I WAS.
NHTSA complaint #10606385 — an unverified report by a vehicle owner.
at 134,336 milesBirmingham, ALCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED THAT AFTER SHIFTING INTO GEAR, THE VEHICLE ACCELERATED TO APPROXIMATELY 30 MPH. THE CONTACT WAS UNABLE TO CONTROL THE MALFUNCTION AND CRASHED INTO SEVERAL TREES. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE CONTACTED A REPORT WAS FILED. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 134,336.
NHTSA complaint #10505239 — an unverified report by a vehicle owner.
Deerfield Beach, FLFire
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2008 FORD F350 SD. CONSUMER STATES VEHICLE BEGAN SPEWING SMOKE AND CAUGHT FIRE WHILE DRIVING *TGW THE CONSUMER ALSO STATED THE CHECK ENGINE LIGHT ILLUMINATE AND APPARENTLY A SENSOR FAILED TO OPERATE. HOWEVER, THE SERVICE CENTER INSISTED THE PROBLEM WAS NOT DUE TO A SENSOR.
NHTSA complaint #10435912 — an unverified report by a vehicle owner.
at 26,000 milesHuntsville, ARFire
FUEL SYSTEM, OTHER
TL*THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED WHILE DRIVING 45 MPH THE FUEL SYSTEM EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE FUEL SYSTEM WAS CONTAMINATED. THE VEHICLE WAS REPAIRED TWICE AND IT WAS REPAIRED THREE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 31,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10402738 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 54,000 milesArdmore, OK
TIRES
TL* THE CONTACT OWNS A 2019 FORD F-350 SD, EQUIPPED WITH MICHELIN TIRES, TIRE LINE: LTX MS/2, TIRE SIZE: 245/75/R17, DOT NUMBER: B74345 (PARTIAL). THE CONTACT STATED WHILE DRIVING 75 MPH, THE FRONT DRIVER'S SIDE TIRE WENT FLAT AND THE STEERING CEASED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND PULLED OVER TO THE SIDE OF THE ROADWAY. THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE CONTACT STATED THAT IT WAS THE SECOND TIME THE FAILURE OCCURRED. THE FIRST TIME, THE FRONT PASSENGER SIDE TIRE WENT FLAT WHILE THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THERE WAS NO RECALL AND THAT THE TIRE WAS OVER THE WARRANTY COVERAGE PERIOD. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #11406465 — an unverified report by a vehicle owner.
at 125,000 milesBaltimore, MD
STEERING
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 12 MPH, THE STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DETACHED FROM THE STEERING BOX. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BOB BELL FORD WAS CONTACTED BY PHONE AT 410-766-3600 (LOCATED AT 7125 RITCHIE HWY, GLEN BURNIE, MD 21061). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
NHTSA complaint #11176185 — an unverified report by a vehicle owner.
at 128,000 milesFlemington, NJ
STEERING
THE 2008, AS WELL AS OTHER YEARS OF THE FORD F-350 ARE KNOWN TO HAVE A PROBLEM WITH A FRONT-END SHIMMY OR "DEATH WOBBLE". I HAVE HAD SEVERAL THOUSAND DOLLARS OF WORK DONE TO MY F-350 IN ORDER TO RESOLVE THE DEATH WOBBLE PROBLEM. THE REPAIRS WORK FOR A TIME AND THEN, WITHOUT WARNING, THE DEATH WOBBLE RETURNS. THE FACT THAT THIS CAN OCCUR WITHOUT WARNING, AT HIGH SPEEDS, BY DRIVING OVER A VERY SMALL BUMP IN THE ROAD, MAKES THIS AN EXTRAORDINARILY DANGEROUS PROBLEM. I DON'T THINK I CAN ADEQUATELY DESCRIBE THE EXTREME NATURE OF THE DEATH WOBBLE. THE FRONT-END OF THE TRUCK IS BOUNCING LEFT AND RIGHT, THE ENTIRE VEHICLE IS TWISTING AND ROLLING, THE STEERING WHEEL IS BARELY CONTROLLABLE, ANYTHING LOOSE IN THE PASSENGER COMPARTMENT GOES FLYING AND KEEPING THE VEHICLE IN ITS LANE IS NOT ALWAYS POSSIBLE. REDUCING SPEED AS QUICKLY AS POSSIBLE IS THE ONLY RECOURSE AND THIS POSES A DANGER PARTICULARLY WHEN ON A HEAVILY TRAFFICKED HIGHWAY. THIS PROBLEM HAS BEEN KNOWN ABOUT FOR A LONG TIME AND FORD WILL NOT TAKE ANY RESPONSIBILITY. EVEN AFTER SPENDING THOUSANDS OF DOLLARS ON COMPLETE FRONT-END REBUILDS, AND IMPECCABLE MAINTENANCE, THE PROBLEM WILL SUDDENLY REOCCUR. THE DESIGN OF THIS FRONT-END IS FAULTY AND VEHICLE OWNERS SHOULD NOT CONTINUE TO BE RESPONSIBLE FOR THE COSTS OF MAINTAINING THIS FAULTY DESIGN AND BEING EXPOSED TO GREAT RISK.
NHTSA complaint #11113591 — an unverified report by a vehicle owner.
at 128,000 milesFlemington, NJ
SUSPENSION
THE 2008, AS WELL AS OTHER YEARS OF THE FORD F-350 ARE KNOWN TO HAVE A PROBLEM WITH A FRONT-END SHIMMY OR "DEATH WOBBLE". I HAVE HAD SEVERAL THOUSAND DOLLARS OF WORK DONE TO MY F-350 IN ORDER TO RESOLVE THE DEATH WOBBLE PROBLEM. THE REPAIRS WORK FOR A TIME AND THEN, WITHOUT WARNING, THE DEATH WOBBLE RETURNS. THE FACT THAT THIS CAN OCCUR WITHOUT WARNING, AT HIGH SPEEDS, BY DRIVING OVER A VERY SMALL BUMP IN THE ROAD, MAKES THIS AN EXTRAORDINARILY DANGEROUS PROBLEM. I DON'T THINK I CAN ADEQUATELY DESCRIBE THE EXTREME NATURE OF THE DEATH WOBBLE. THE FRONT-END OF THE TRUCK IS BOUNCING LEFT AND RIGHT, THE ENTIRE VEHICLE IS TWISTING AND ROLLING, THE STEERING WHEEL IS BARELY CONTROLLABLE, ANYTHING LOOSE IN THE PASSENGER COMPARTMENT GOES FLYING AND KEEPING THE VEHICLE IN ITS LANE IS NOT ALWAYS POSSIBLE. REDUCING SPEED AS QUICKLY AS POSSIBLE IS THE ONLY RECOURSE AND THIS POSES A DANGER PARTICULARLY WHEN ON A HEAVILY TRAFFICKED HIGHWAY. THIS PROBLEM HAS BEEN KNOWN ABOUT FOR A LONG TIME AND FORD WILL NOT TAKE ANY RESPONSIBILITY. EVEN AFTER SPENDING THOUSANDS OF DOLLARS ON COMPLETE FRONT-END REBUILDS, AND IMPECCABLE MAINTENANCE, THE PROBLEM WILL SUDDENLY REOCCUR. THE DESIGN OF THIS FRONT-END IS FAULTY AND VEHICLE OWNERS SHOULD NOT CONTINUE TO BE RESPONSIBLE FOR THE COSTS OF MAINTAINING THIS FAULTY DESIGN AND BEING EXPOSED TO GREAT RISK.
NHTSA complaint #11113591 — an unverified report by a vehicle owner.
at 212,425 milesMondovi, WI
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE VEHICLE WENT INTO LIMP MODE. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 212,425. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11064677 — an unverified report by a vehicle owner.
at 119,000 milesClifton, CO
ENGINE
ENGINE DID NOT KICK OUT OF REGIN CAUSEING OVER HEAT
NHTSA complaint #11051542 — an unverified report by a vehicle owner.
at 52,500 milesFairport, NY
STEERING
STEERING GEARBOX FAILED. STEERING FELT VERY LOOSE, PULLED INTO PARKING LOT. STEERING WOULD TURN RIGHT BUT WOULD NOT TURN TO THE LEFT.COULD HEAR A CRUNCHING OR POPPING NOISE WHEN ATTEMPTING TOP TURN LEFT. HAD VEHICLE TOWED TO LOCAL REPAIR SHOP THAT FOUND THE STEERING GEARBOX FAILED INTERNALLY.
NHTSA complaint #10985553 — an unverified report by a vehicle owner.
at 75,000 milesSarasota, FLCrash
WHEELS
NITTO DURA GRAPPLER 245/75R/17 FRONT LEFT TIRE BLEW CAUSING VEHICLE TO CRASH INTO GUARD RAILING ON INTERSTATE. THE VEHICLE WAS DRIVING ON I-75 SB NEAR MM 181 APPROXIMATELY 72 MPH. I WAS NOT MADE AWARE OF THE RECALL. ON MARCH 6,2015 I HAD ANOTHER TIRE BLOW AND I FILED A NITTO CLAIM NUMBER 804190 (THROUGH THE TIRE DEALERSHIP). I RECEIVED FROM NITTO THE SAME TIRE IN EXCHANGE. EVEN THOUGHT THIS TYPE OF TIRE WAS RECALLED ON SAFERCAR.GOV ON NOVEMBER 4, 2015. WHY WAS IT REPLACED BY NITTO WITH ANOTHER DEFECTIVE TIRE??? NOW MY VEHICLE IS TOTALED!
NHTSA complaint #10969212 — an unverified report by a vehicle owner.
King, NC
STEERING
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A RANDOM DEATH WOBBLE ASSOCIATED WITH THE STEERING AND SUSPENSION. A DEALER PERFORMED EXTENSIVE REPAIRS, BUT THE CONDITION CONTINUED. THE DEALER AND THE MANUFACTURER FAILED TO PROVIDE A REMEDY. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO A STRONG VIBRATION FROM THE STEERING, WHICH ALSO CAUSED THE SUSPENSION TO BE UNSTABLE. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10959732 — an unverified report by a vehicle owner.
King, NC
SUSPENSION
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A RANDOM DEATH WOBBLE ASSOCIATED WITH THE STEERING AND SUSPENSION. A DEALER PERFORMED EXTENSIVE REPAIRS, BUT THE CONDITION CONTINUED. THE DEALER AND THE MANUFACTURER FAILED TO PROVIDE A REMEDY. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO A STRONG VIBRATION FROM THE STEERING, WHICH ALSO CAUSED THE SUSPENSION TO BE UNSTABLE. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10959732 — an unverified report by a vehicle owner.
at 95,000 milesMinneapolis, MN
POWER TRAIN
I NOTICED A PLUM OF WHITE SMOKE OUT THE TAIL PIPE. THAT INDICATED STEAM, WATER IN THE SYSTEM TO ME. ALL THE GAUGES WERE NORMAL AND I STOPPED THE VEHICLE AND CHECKED THE FLUID LEVELS. NO OBVIOUS PROBLEM. I CALLED MY LOCAL FORD DEALERSHIP AND THEY COULD NOT GET IT IN FOR 36 HOURS. I DROVE IT .4 MILES HOME AND PARKED IT. AT THE APPOINTED TIME I DROVE TO NORTH COUNTRY FORD. IT TOOK THEM ANOTHER DAY TO FIND THE DIESEL MECHANIC WHO COULD WORK ON THE VEHICLE. 24 HOURS LATER I AM TOLD THE ENGINE IS BLOWN; FLUID GOT INTO THE MANIFOLD AND WAS SUCKED INTO THE # 3 CYLINDER. DEPENDING ON THE AMOUNT OF PARTS THAT COULD BE SALVAGED THE COST OF REPLACEMENT COULD EXCEED $ 12,000. THIS VEHICLE HAS 95,000 MILES ON IT. IT HAS HAD TOW OTHER INCIDENTS WITH THE ENGINE AND DRIVE TRAIN: IN DECEMBER OF LAST YEAR, IN PREPARATION FOR A TRIP TO ARIZONA I HAD THE TRANSMISSION SERVICED. ABOUT 1400 MILES LATER THE TRANSMISSION BEGAN TO SLIP WHEN WE ENCOUNTERED ANY HILLS OR MOUNTAINS. I PARKED THE TRAILER AND TOOK THE TUCK TO CASSA FORD. THEY HAD THE TRUCK FOR 4 DAYS AND $ 1600.00 WORTH OF REPAIRS. I ASKED IF ANYTHING DONE AT THE TIME IT WAS SERVICE OR THE DRIVING FROM THE FIRST SIGN OF TROUBLE HAD CAUSED OR EXACERBATED THE PROBLEM. THEY SAID NO, IT WAS A PUMP PROBLEM. IN 2011, IT BEGAN TO BLOW BLACK SMOKE OUT THE TAILPIPE; THE DASH SCREEN INDICATED IT WAS CLEANING THE EXHAUST. WITHIN 5 MINUTES THE ENGINE SPUTTERED AND DIED. I CALLED FORD I WAS TOLD TO WAIT AN HOUR AND TRY TO RESTART THE VEHICLE; GIVE THE ENGINE AN OPPORTUNITY TO 'RE-SET' ITSELF. THAT DIDN'T WORK! A TOW WAS SENT AND THE VEHICLE TOWED TO NELSON FORD DEALER IN FERGUS FALLS, MINNESOTA. IT WAS A FAILED EGR VALVE. THE REPAIR WAS COVERED UNDER WARRANTY.
NHTSA complaint #10928042 — an unverified report by a vehicle owner.
at 95,000 milesMinneapolis, MN
ENGINE
I NOTICED A PLUM OF WHITE SMOKE OUT THE TAIL PIPE. THAT INDICATED STEAM, WATER IN THE SYSTEM TO ME. ALL THE GAUGES WERE NORMAL AND I STOPPED THE VEHICLE AND CHECKED THE FLUID LEVELS. NO OBVIOUS PROBLEM. I CALLED MY LOCAL FORD DEALERSHIP AND THEY COULD NOT GET IT IN FOR 36 HOURS. I DROVE IT .4 MILES HOME AND PARKED IT. AT THE APPOINTED TIME I DROVE TO NORTH COUNTRY FORD. IT TOOK THEM ANOTHER DAY TO FIND THE DIESEL MECHANIC WHO COULD WORK ON THE VEHICLE. 24 HOURS LATER I AM TOLD THE ENGINE IS BLOWN; FLUID GOT INTO THE MANIFOLD AND WAS SUCKED INTO THE # 3 CYLINDER. DEPENDING ON THE AMOUNT OF PARTS THAT COULD BE SALVAGED THE COST OF REPLACEMENT COULD EXCEED $ 12,000. THIS VEHICLE HAS 95,000 MILES ON IT. IT HAS HAD TOW OTHER INCIDENTS WITH THE ENGINE AND DRIVE TRAIN: IN DECEMBER OF LAST YEAR, IN PREPARATION FOR A TRIP TO ARIZONA I HAD THE TRANSMISSION SERVICED. ABOUT 1400 MILES LATER THE TRANSMISSION BEGAN TO SLIP WHEN WE ENCOUNTERED ANY HILLS OR MOUNTAINS. I PARKED THE TRAILER AND TOOK THE TUCK TO CASSA FORD. THEY HAD THE TRUCK FOR 4 DAYS AND $ 1600.00 WORTH OF REPAIRS. I ASKED IF ANYTHING DONE AT THE TIME IT WAS SERVICE OR THE DRIVING FROM THE FIRST SIGN OF TROUBLE HAD CAUSED OR EXACERBATED THE PROBLEM. THEY SAID NO, IT WAS A PUMP PROBLEM. IN 2011, IT BEGAN TO BLOW BLACK SMOKE OUT THE TAILPIPE; THE DASH SCREEN INDICATED IT WAS CLEANING THE EXHAUST. WITHIN 5 MINUTES THE ENGINE SPUTTERED AND DIED. I CALLED FORD I WAS TOLD TO WAIT AN HOUR AND TRY TO RESTART THE VEHICLE; GIVE THE ENGINE AN OPPORTUNITY TO 'RE-SET' ITSELF. THAT DIDN'T WORK! A TOW WAS SENT AND THE VEHICLE TOWED TO NELSON FORD DEALER IN FERGUS FALLS, MINNESOTA. IT WAS A FAILED EGR VALVE. THE REPAIR WAS COVERED UNDER WARRANTY.
NHTSA complaint #10928042 — an unverified report by a vehicle owner.
at 91,335 milesStanton, MO
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2008 FORD F-350 SD EQUIPPED WITH BF GOODRICH RUGGED TERRAIN T/A TIRES, SIZE: 275/70R18. WHILE DRIVING APPROXIMATELY 50 MPH, THE TIRE TREAD DETACHED FROM THE FRONT DRIVER SIDE TIRE. VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED FROM THE TIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 91,335 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
NHTSA complaint #10905837 — an unverified report by a vehicle owner.
at 110,000 milesSinking Spring, PA
STEERING
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE POWER STEERING LOST POWER AND BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT A BOLT IN THE POWER STEERING MECHANISM FRACTURED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 09/06/16*LJ UPDATED 09/08/16.
NHTSA complaint #10885140 — an unverified report by a vehicle owner.
at 100,000 milesRiver Ridge, LA
ENGINE
SHORTLY AFTER THE TRUCK IS UP TO OPERATING TEMPERATURE A CONSTANT PLUME OF WHITE SMOKE CONTINUOUSLY EMITS FROM THE EXHAUST. FUEL ECONOMY HAS HAD A SUBSTANTIAL LOSS. DURING LOWER LEVELS (1/4 OR LOWER LEVELS OF DIESEL) OF FUEL CAPACITY THE ENGINE WILL STALL AND DIE UPON TAKE OFF. ATTEMPTING TO RESTART AFTERWARDS WAS VERY DIFFICULT. DURING THIS PROCESS A "WRENCH" APPEARS ON THE DASH AND THAT'S ABOUT IT. I HAVE NOT CHECKED "CODES" YET AND THE CHECK ENGINE LITE IN ON.
NHTSA complaint #10864355 — an unverified report by a vehicle owner.
at 100,000 milesRiver Ridge, LA
FUEL/PROPULSION SYSTEM
SHORTLY AFTER THE TRUCK IS UP TO OPERATING TEMPERATURE A CONSTANT PLUME OF WHITE SMOKE CONTINUOUSLY EMITS FROM THE EXHAUST. FUEL ECONOMY HAS HAD A SUBSTANTIAL LOSS. DURING LOWER LEVELS (1/4 OR LOWER LEVELS OF DIESEL) OF FUEL CAPACITY THE ENGINE WILL STALL AND DIE UPON TAKE OFF. ATTEMPTING TO RESTART AFTERWARDS WAS VERY DIFFICULT. DURING THIS PROCESS A "WRENCH" APPEARS ON THE DASH AND THAT'S ABOUT IT. I HAVE NOT CHECKED "CODES" YET AND THE CHECK ENGINE LITE IN ON.
NHTSA complaint #10864355 — an unverified report by a vehicle owner.
at 115,000 milesPlant City, FL
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME STUCK FOR TWO MINUTES AND THEN FAILED TO MOVE. THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AND THE STEERING WHEEL FAILED TO TURN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #10860415 — an unverified report by a vehicle owner.
at 115,000 milesPlant City, FL
STEERING
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME STUCK FOR TWO MINUTES AND THEN FAILED TO MOVE. THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AND THE STEERING WHEEL FAILED TO TURN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #10860415 — an unverified report by a vehicle owner.
at 130,000 milesRimrock, AZ
VEHICLE SPEED CONTROL
SUDDEN VEHICLE ACCELERATION DURING SLOWING/BRAKING. REGISTERED OVER 4000 RPM AT APPROXIMATELY 10 MPH WITH BRAKES FULLY DEPRESSED AND WAS EXTREMELY DIFFICULT TO STOP WHICH ALMOST LED TO A REAR END COLLISION. AFTER COMING TO A COMPLETE STOP, VEHICLE WAS PUT INTO PARK AND ENGINE SLOWLY DECREASED FROM RACING AND WENT TO NORMAL RPM OPERATING RANGE AT IDLE WITHIN SECONDS.
NHTSA complaint #10702677 — an unverified report by a vehicle owner.
at 130,000 milesRimrock, AZ
ENGINE
SUDDEN VEHICLE ACCELERATION DURING SLOWING/BRAKING. REGISTERED OVER 4000 RPM AT APPROXIMATELY 10 MPH WITH BRAKES FULLY DEPRESSED AND WAS EXTREMELY DIFFICULT TO STOP WHICH ALMOST LED TO A REAR END COLLISION. AFTER COMING TO A COMPLETE STOP, VEHICLE WAS PUT INTO PARK AND ENGINE SLOWLY DECREASED FROM RACING AND WENT TO NORMAL RPM OPERATING RANGE AT IDLE WITHIN SECONDS.
NHTSA complaint #10702677 — an unverified report by a vehicle owner.
at 31,000 milesUpper Marlboro, MD
TIRES
I PURCHASED A 2008 FORD F-350 P/U TRUCK WITH THE ORIGINAL CONTINENTAL/CONTITRAC TIRES (LT275/70R18 125/122S). THEY ONLY HAVE APPROX. 31K MILES ON THEM AND THE TREAD SHOWING SIGNS OF SEPARATION AS OUTLINED IN A RECALL DATED MARCH 11, 2011. THERE HAVE BEEN NO ACCIDENTS, AND THAT IS WHAT I AM TRYING TO AVOID. I HAVE CONTACTED THE MANUFACTURER AND IT DOES NOT APPEAR THAT THEY WILL BE HELPFUL IN RESOLVING THIS MATTER. PLEASE HELP!
NHTSA complaint #10680494 — an unverified report by a vehicle owner.
Chelsea, MI
TIRES
DURING ROUTINE SERVICE I NOTICED THAT ALL FOUR OF MY MICHELIN LTX AT2 LT275-70R18 TIRES ARE CRACKING BETWEEN THE TREAD AND THE CENTER OF THE SIDE WALL, TIRES HAVE LESS THAN 20,000 MILES ON THEM AND THEY ARE LESS THAN THREE YEARS OLD. CONTACTED MICHELIN DIRECT, AND THEY ADVISED THERE WAS NOTHING THEY COULD DO FOR ME. THERE WEB SITE STATES THE TIRES HAVE A 6 YEAR WARRANTY AND A TREAD WARRANTY UP TO 2/32. TIRES HAVE 7/32 OF TREAD LEFT. I HAVE SEEN SEVERAL OTHER COMPLAINTS ABOUT CRACKING SIDE WALLS ON THE SAME MICHELIN TIRE IN DIFFERENT SIZES. MICHELIN HAS A PROBLEM, THEY ARE JUST LOOKING THE OTHER WAY.
NHTSA complaint #10680166 — an unverified report by a vehicle owner.
at 98,500 milesLeesburg, VA
STEERING
WHILE TURNING SHARP LEFT AT A TRAFFIC SIGNAL, THE TRUCK DID NOT WANT TO CORRECT BACK STRAIGHT. I FORCED IT BACK TO STRAIGHT AND CONTINUED ON. WHILE CONTINUING TO DRIVE, THE TRUCK WOULD TRACK LEFT AND THEN TRACK RIGHT. I TURNED THE STEERING WHEEL QUICKLY AND IT STRAIGHTENED BACK UP. THE TRUCK IS AT A PRIVATE REPAIR SHOP WITH THE TECHNICIAN UNABLE TO FIND ANYTHING BROKEN. HE SUGGESTED THAT IT MAY BE THE POWER STEERING BOX.
NHTSA complaint #10660879 — an unverified report by a vehicle owner.
at 41,000 milesMillstone, NJ
ELECTRICAL SYSTEM
EXHAUST GAS TEMP SENSOR ISSUE: DRIVING AT HIGHWAY SPEED, THANK GOD I WASN'T TOWING MY 5TH WHEEL. GOT THE MESSAGE ON THE DASH "STOP SAFELY NOW" AND 10 SECONDS LATER THE TRUCK SHUT ITSELF OFF. THIS IS A SERIOUS SAFETY HAZARD. IF I HAD BEEN TOWING THE TRAILER ON A HILL I DREAD TO THINK WHAT WOULD HAVE HAPPENED. TOWED THE VEHICLE TO ONE FORD DEALER, THEY COULDN'T DIAGNOSE EVEN THOUGH I FOUND THE PROBLEM ONLINE ( MANY F350 OWNERS HAVE HAD THE EXACT SAME EXPERIENCE) AND THEY TOLD ME TO PICK IT UP THE NEXT DAY. I DID THAT, AND ABOUT A HALF HOUR DOWN THE ROAD IT HAPPENED AGAIN. TOWED TO A DIFFERENT DEALERSHIP, THEY REPLACED ONE OF THE 4 EXHAUST GAS TEMP SENSORS AND AFTER AN ABSURD $500 REPAIR BILL FOR AN $89 PART I WAS ON MY WAY. FORD HAS OBVIOUSLY KNOWN THIS IS A PROBLEM AS THEY HAVE CHANGED THEIR PART NUMBER ON THESE SENSORS - THEY DID SOME SORT OF A REDESIGN REQUIRING A NEW PART NUMBER. I NOW CARRY A SPARE SENSOR WITH ME AT ALL TIMES AS WELL AS THE CORRECT SIZE WRENCH TO REPLACE IT. THIS SHOULD ABSOLUTELY BE A RECALL ISSUE SINCE IT IS BOTH A SERIOUS SAFETY ISSUE AS WELL AS SOMETHING THAT MANY OF US HAVE HAD. A SIMPLE ONLINE SEARCH FINDS MANY PEOPLE WITH THE SAME STORY. I DID CALL FORD CUSTOMER SERVICE, ABSOLUTELY NO ACTION ON THEIR PART. THE OLD ADAGE OF FORD = FOUND ON ROADSIDE DEAD OR FIX OR REPAIR DAILY WAS DEFINITELY TRUE FOR ME. I DO HAVE THE FORD CUSTOMER CARE CASE NUMBER SOMEWHERE IF YOU NEED THAT...
NHTSA complaint #10653018 — an unverified report by a vehicle owner.
at 44,000 milesWarrenton, VA
ENGINE
EXHAUST TEMPERATURE SENSOR WILL CAUSE A CRASH THAT MAY END UP KILLING SOMEONE. THIS IS WHAT FAILED ON MY WIFE WHO WAS PULLING A 28' HORSE TRAILER WITH HER SHOW HORSE INSIDE WORTH OVER $30,000 DOLLARS. SHE MERGED TO A ONE LANE ROAD ON INTERSTATE 68 IN MARYLAND HEADING DOWN HILL WHEN THE CHECK ENGINE LIGHT CAME ONE SOON TO FOLLOW WITH A MESSAGE OF PULL OVER SAFELY. 20 SECONDS LATER, THE ENGINE SHUTOFF. THIS CAUSED HER TO LOSE POWER STEERING ON A ONE LANE ROAD GOING OVER A BRIDGE DOWN HILL PULLING A HORSE TRAILER WITH A GROSS WEIGHT OF OVER 10,000 POUNDS. SHE HAD NO WHERE TO PULL OVER SAFELY WHEN THE TRUCK SHUTDOWN ON HER. SHE HAD TO GET OUT OF THE TRUCK IN ORDER TO MOVE THE BARRELS BLOCKING THE RIGHT LANE IN ORDER TO TRY AND GET THE TRUCK AND TRAILER OUT OF THE OPEN LANE. SHE HAD TO BLOCK AN EXIT IN ORDER TO MAKE ROOM FOR THE OTHER VEHICLES. THE TRUCK WENT TO THE FORD DEALERSHIP IN CUMBERLAND, MD WHERE IT WAS DIAGNOSED THAT IT WAS THE EXHAUST TEMPERATURE SENSOR. THIS IS A SAFETY ISSUE ON THIS VEHICLE. AT NO TIME SHOULD A VEHICLE SHUTDOWN ON SOMEONE DRIVING IT. BELIEVE IT A VEHICLE GOING INTO A LIMP MODE BUT AT LEAST YOU CAN STILL DRIVE IT SO YOU CAN GET TO A SAFE PLACE. THERE NEEDS TO BE AN INVESTIGATION INTO WHY THIS OCCURS AND ENFORCE FORD TO ISSUE A RECALL TO FIX THIS PROBLEM BEFORE SOMEONE IS INJURED OR KILLED.
NHTSA complaint #10644739 — an unverified report by a vehicle owner.