Owners have filed 169 complaints
about the 1999 Ford F-350 SD with NHTSA between 2000 and 2015.
The largest single group is the engine & cooling.
Across this model's run it ranks 7 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 46
Against the median year of the Ford F-350 SD. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 24
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
10.8%
10,000 – 24,999 miles
97.0%
25,000 – 49,999 miles
1814.0%
50,000 – 74,999 miles
2217.1%
75,000 – 99,999 miles
129.3%
100,000 – 149,999 miles
4232.6%
150,000+ miles
2519.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2000peak 10Oct 2015
NHTSA investigations into the 1999 Ford F-350 SD
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA06012Opened 22 Jun 2006Closed 7 Dec 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ENGINE STALLING
IN A DECEMBER 3, 2007 LETTER, FORD ADVISED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL TO REPLACE THE CAM POSITION SENSOR (CPS) IN APPROXIMATELY 1.2 MILLION SUBJECT VEHICLES TO ADDRESS REPORTS OF ENGINE STALLING.A NEW DESIGN CPS WITH IMPROVED PERFORMANCE AND DURABILITY WILL BE INSTALLED AS A REMEDY.OWNER NOTIFICATIONS WILL BEGIN IN DECEMBER 2007. THE SUBJECT VEHICLES ARE DURABLE, FULL-SIZED, MEDIUM DUTY TRUCKS COMMONLY USED FOR COMMERCIAL PURPOSES, RESCUE/EMERGENCY RESPONSE, AND COMMERCIAL OR RECREATIONAL TOWING.CPS FAILURE IS COMPARABLE TO UNEXPECTEDLY TURNING THE KEY OFF SINCE THE SIGNAL IT P...
PE06011Opened 27 Feb 2006Closed 23 Jun 2006ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ENGINE STALLING
THE CAM POSITION SENSOR (CPS) PROVIDES A CRITICAL SIGNAL TO THE SUBJECT VEHICLE (SV) ENGINE MANAGEMENT SYSTEM, THE LOSS OF WHICH RESULTS IN AN ENGINE STALL.DURING PE06-011, FORD STATED IN THEIR RESPONSE TO ODI THAT IT IS CONTINUING TO INVESTIGATE ALLEGATIONS OF CPS RELATED ENGINE STALL AND FURTHER ADVISED THAT AN UPDATE WILL BE PROVIDED UPON COMPLETION OF THE INVESTIGATION.FORD DATA SHOWS THAT 20% OF THE 716,000 SVS ARE EQUIPPED WITH MANUAL TRANSMISSIONS WHICH ARE CAPABLE OF BACK-DRIVING THE ENGINE WHEN A STALL OCCURS; POWER ASSISTED STEERING AND BRAKING ARE NOT LOST DURING ENGINE BACK-DRIVE.F...
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
EA05005Opened 22 Mar 2005Closed 2 Aug 2006ELECTRICAL SYSTEM
ENGINE COMPARTMENT FIRES
EA05-005 IS CLOSED WITH FORD?S ACTIONS IN RECALLS 05V-017, 05V-388, AND 06V-286, RECALLING APPROXIMATELY 6.7 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).THE BRAKE SYSTEMS IN THESE RECALLED VEHICLES GENERATE A VACUUM THAT CAN POTENTIALLY CAUSE THE SCDS TO FAIL AND, IN CERTAIN SWITCH INSTALLATION ORIENTATIONS, CATCH FIRE.FORD IS ALSO INCLUDING THE ENTIRE POPULATION OF 1998 EXPLORERS.FORD HAS INFORMED ODI THAT TESTING TO DETERMINE THE CAUSE OF FAILURES IN THE 1998 EXPLORERS WILL CONTINUE AFTER THIS INVESTIGATION IS CLOSED.ODI BELIEVES THAT THE VEHIC...
EA01009Opened 2 Mar 2001Closed 19 Aug 2003STEERING:GEAR BOX:SHAFT PITMAN
SECTOR SHAFT FRACTURES
THIS EA WAS OPENED BASED ON A RESPONSE RECEIVED FROM FORD MOTOR COMPANY TO AN INFORMATION REQUEST (IR) SUBMITTED DURING SQ00-018.FORD STATED IN AN INTERNAL SERVICE MESSAGE THAT IT HAD CHANGED THE STEERING GEAR SECTOR SHAFTS AND PITMAN ARMS INSTALLED 1999 MODEL YEAR F-SERIES SUPER DUTY VEHICLES ON MARCH 22, 1999.FORD STATED THAT THESE DESIGN CHANGES WERE IMPLEMENTED TO MAKE IMPROVEMENTS IN VEHICLE STEERING AND HANDLING, AND THAT VIRTUALLY ALL OF THE REPORTED FRACTURED SECTOR SHAFTS WERE THE RESULT OF EXTRAORDINARY, POSSIBLY MULTIPLE, IMPACTS.AN ENGINEERING ANALYSIS CLOSING REPORT IS ATTACHED.
Recalls on the 1999 Ford F-350 SD
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09V399000
VEHICLE SPEED CONTROL
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
07E106000
WHEELS:HUB
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Risk: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
07V553000
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES, THE CAMSHAFT POSITION SENSOR LOCATED ON THE ENGINE OF THE VEHICLE MAY FUNCTION INTERMITTENTLY, POSSIBLY RESULTING IN AN ENGINE STALL.
Risk: IN THE EVENT OF AN ENGINE STALL, A CRASH COULD RESULT WITHOUT WARNING.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 145,000 milesBenton City, WACrash
STEERING
TL* THE CONTACT OWNS A 1999 FORD F-350 SD. THE CONTACT STATED WHILE DRIVING 35 MPH THE POWER OF STEERING FAILED AND AS A RESULT THE STEERING SHAFT BROKE. THE CONTACT MENTIONED THAT DUE TO THE FAILURE HE WAS UNABLE TO CONTROL THE STEERING WHEEL AND CRASHED INTO SNOW BANK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 145,000.
NHTSA complaint #10445639 — an unverified report by a vehicle owner.
at 109,000 milesColumbus Grove, OHFire
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 FORD F-350 SUPER DUTY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED IN NOVEMBER 2009 UNDER NHTSA CAMPAIGN ID NUMBER: 06V286000 (VEHICLE SPEED CONTROL). IN MARCH 2010, THE VEHICLE WAS PARKED WHEN IT SUDDENLY CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE YET THEY WERE UNABLE TO DETERMINE THE ORIGIN OF THE FIRE. A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 109,000.
NHTSA complaint #10392878 — an unverified report by a vehicle owner.
at 165,000 milesLecompton, KSCrash
ENGINE AND ENGINE COOLING
TOOK MY TRUCK TO THE LAIRD NOLLER FORD DEALERSHIP FOR A CAM SENSOR RECALL IN NOVEMBER 2008. THEY COULD NOT MAKE THE REPAIR THAT DAY AND MY APPOINTMENT WAS RESCHEDULED FOR AFTER CHRISTMAS 2008. THE DEALERSHIP TOLD ME THAT THERE WAS A RECALL ON THE PARKING BRAKE MODULE AND THEY WOULD REPLACE IT AT THE SAME TIME THEY REPLACED THE CAM SENSOR. APPROXIMATELY A WEEK AFTER CHRISTMAS (IT WAS A WEDNESDAY) I TOOK IT BACK IN FOR THE REPAIRS. THEY TOLD ME THEY WOULD HAVE IT DONE AT THE END OF THE DAY, BUT AT THE END OF THE DAY THEY CALLED BACK AND SAID IT WOULD NOT BE DONE UNTIL THE NEXT WEEK. SO, THAT NEXT MONDAY (JANUARY 3RD ISH 2009) THEY CALLED, I WENT TO PICK UP MY TRUCK AND ALL THE RECALL REPAIRS WERE MADE. EVERYTHING WAS GOOD UNTIL SEPTEMBER 17TH 2009. I HAD MY TRUCK PARKED IN MY DRIVEWAY, THE EMERGENCY BRAKE SET (IT HAS A MANUAL TRANSMISSON), SO IT WOULD WARM UP THAT MORNING. I WAS WALKING BACK TO MY HOUSE WHEN I HEARD A LOAD POP, I TURNED TO SEE WHAT WAS HAPPENING, AND MY TRUCK BEGAN ROLLING OUT OF MY DRIVE WAY AND SMASHED INTO A TREE. CALLED MY INSURANCE COMPANY, TOLD THEM MY PARKING BRAKE MODULE BROKE AND THAT FORD HAD JUST REPLACED IT EARLIER IN THE YEAR. THEY TOWED MY TRUCK TO A BODY SHOP. I CALLED FORD NEXT, AND TOLD THEM ABOUT THE CRASH. THEY SAID THAT THEY WOULD GATHER ALL MY PAPER WORK AND MY INSURANCE COMPANY WOULD GET A HOLD OF THEM, AND THEY WOULD TALK WITH THEM ABOUT WHO WOULD PAY FOR THE DAMAGES. THEN I CALLED MY INSURANCE COMPANY, AND TOLD THEM WHO TO TALK TO. MY INSURANCE DECIDED THE PARKING BRAKE HAD FAILED, AND THAT I NEEDED TO TAKE IT TO FORD TO GET IT CHECKED OUT. FORD LOOKED AT IT, AND AGREED THAT YES THE PART (FACTORY RECALLED AND REPLACED PART) HAD FAILED, AND PROCEEDED TO PRICE ME A NEW ONE. THEY TOLD ME MINE WAS OUT OF WARRANTY. THE REPLACEMENT PART ALLEGEDLY HAD ONLY A 12 MONTH 12,000 WARRANTY, AND I WAS AT 10 MONTHS, 14,000 ON A PART THAT DOESN'T WEAR BECAUSE OF MILEAGE. THE PARKING BRAKE WAS NOT REPLACED AND FAILURE OCCURS DURING EVERY USE.
NHTSA complaint #10293614 — an unverified report by a vehicle owner.
at 165,000 milesLecompton, KSCrash
PARKING BRAKE
TOOK MY TRUCK TO THE LAIRD NOLLER FORD DEALERSHIP FOR A CAM SENSOR RECALL IN NOVEMBER 2008. THEY COULD NOT MAKE THE REPAIR THAT DAY AND MY APPOINTMENT WAS RESCHEDULED FOR AFTER CHRISTMAS 2008. THE DEALERSHIP TOLD ME THAT THERE WAS A RECALL ON THE PARKING BRAKE MODULE AND THEY WOULD REPLACE IT AT THE SAME TIME THEY REPLACED THE CAM SENSOR. APPROXIMATELY A WEEK AFTER CHRISTMAS (IT WAS A WEDNESDAY) I TOOK IT BACK IN FOR THE REPAIRS. THEY TOLD ME THEY WOULD HAVE IT DONE AT THE END OF THE DAY, BUT AT THE END OF THE DAY THEY CALLED BACK AND SAID IT WOULD NOT BE DONE UNTIL THE NEXT WEEK. SO, THAT NEXT MONDAY (JANUARY 3RD ISH 2009) THEY CALLED, I WENT TO PICK UP MY TRUCK AND ALL THE RECALL REPAIRS WERE MADE. EVERYTHING WAS GOOD UNTIL SEPTEMBER 17TH 2009. I HAD MY TRUCK PARKED IN MY DRIVEWAY, THE EMERGENCY BRAKE SET (IT HAS A MANUAL TRANSMISSON), SO IT WOULD WARM UP THAT MORNING. I WAS WALKING BACK TO MY HOUSE WHEN I HEARD A LOAD POP, I TURNED TO SEE WHAT WAS HAPPENING, AND MY TRUCK BEGAN ROLLING OUT OF MY DRIVE WAY AND SMASHED INTO A TREE. CALLED MY INSURANCE COMPANY, TOLD THEM MY PARKING BRAKE MODULE BROKE AND THAT FORD HAD JUST REPLACED IT EARLIER IN THE YEAR. THEY TOWED MY TRUCK TO A BODY SHOP. I CALLED FORD NEXT, AND TOLD THEM ABOUT THE CRASH. THEY SAID THAT THEY WOULD GATHER ALL MY PAPER WORK AND MY INSURANCE COMPANY WOULD GET A HOLD OF THEM, AND THEY WOULD TALK WITH THEM ABOUT WHO WOULD PAY FOR THE DAMAGES. THEN I CALLED MY INSURANCE COMPANY, AND TOLD THEM WHO TO TALK TO. MY INSURANCE DECIDED THE PARKING BRAKE HAD FAILED, AND THAT I NEEDED TO TAKE IT TO FORD TO GET IT CHECKED OUT. FORD LOOKED AT IT, AND AGREED THAT YES THE PART (FACTORY RECALLED AND REPLACED PART) HAD FAILED, AND PROCEEDED TO PRICE ME A NEW ONE. THEY TOLD ME MINE WAS OUT OF WARRANTY. THE REPLACEMENT PART ALLEGEDLY HAD ONLY A 12 MONTH 12,000 WARRANTY, AND I WAS AT 10 MONTHS, 14,000 ON A PART THAT DOESN'T WEAR BECAUSE OF MILEAGE. THE PARKING BRAKE WAS NOT REPLACED AND FAILURE OCCURS DURING EVERY USE.
NHTSA complaint #10293614 — an unverified report by a vehicle owner.
at 61,037 milesMiddleboro, MAFire
ENGINE AND ENGINE COOLING:COOLING SYSTEM
SPARK PLUG BLOW OUT ON FORD V-10 ENGINE.
NHTSA complaint #10278140 — an unverified report by a vehicle owner.
at 61,037 milesMiddleboro, MAFire
ENGINE AND ENGINE COOLING
SPARK PLUG BLOW OUT ON FORD V-10 ENGINE.
NHTSA complaint #10278140 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 253,000 milesTemple, GA
TIRES
I WIAS TRAVELING ON HWY. 27 OUTSIDE OF BLAKELY GA ON 09-17-15. MY FRONT DRIVERS SIDE TIRE TREAD BELT SEPARATED. I LOST CONTROL OF THE VEHICLE AND NARROWLY AVOIDED A SEVERE ACCIDENT. THE TIRE WAS A PRO-COMP ALL TERRAIN LOAD RANGE E 265/75/16.
NHTSA complaint #10783406 — an unverified report by a vehicle owner.
Cheasapeake, VA
TIRES
TL* THE CONTACT OWNS A 1999 FORD F-350 DIESEL EQUIPPED WITH NITTO LOW RANGE E TIRES, SIZE: LT 245/75/R17. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE TIRES BLEW. THE FRONT DRIVER'S SIDE TIRE ALSO BLEW SHORTLY AFTER THE INITIAL FAILURE. THE CONTACT STATED THAT THE TIRES WERE LEFT WITH HALF OF THE TREAD LIFE AT THE TIME OF THE FAILURE. THE FAILURE MILEAGE ON THE TIRES WAS 40,000.
NHTSA complaint #10505918 — an unverified report by a vehicle owner.
at 209,866 milesBayard, NM
STEERING
AT A STOP AND THEN AT 5 MPH APPLIED BRAKES STEERING I HAVE REPLACED STEERING BOX AND POWERSTEERING PUMP AND STILL SAME PROBLEM. THIS COULD CAUSE A WRECK IF HAPPENED WHEN TURNING AND NOT ABLE TO RETURN STEERING.
NHTSA complaint #10497663 — an unverified report by a vehicle owner.
at 190,000 milesFort Walton Beach, FL
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1999 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING AND FORCE WAS APPLIED TO THE BRAKES REPEATEDLY BEFORE COMING TO A STOP. THE VEHICLE WAS MANEUVERED OFF THE ROAD. THE CONTACT DISCOVERED THE SERPENTINE BELT BROKE IN WHICH HE REPLACED. THE VEHICLE WAS ABLE TO RESUME AS NORMAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10454047 — an unverified report by a vehicle owner.
at 100,000 milesSeminole, FL
WHEELS
TL* THE CONTACT OWNS A 1999 FORD F-350 SD. THE CONTACT STATED THAT THERE WAS A FRACTURE IN THE FRONT DRIVER SIDE WHEEL. THE FRONT PASSENGER SIDE WHEEL WAS ALSO FRACTURED AND SEPARATED FROM THE VEHICLE PRIOR TO THE MOST RECENT FAILURE, BUT WAS REPAIRED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE MANUFACTURER OF THE WHEEL WAS NOTIFIED AND DEEMED THE VEHICLE AS UNSAFE TO DRIVE. THE FRONT DRIVER SIDE WHEEL WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 160,000.
NHTSA complaint #10449573 — an unverified report by a vehicle owner.
at 145,000 milesBenton City, WACrash
STEERING
TL* THE CONTACT OWNS A 1999 FORD F-350 SD. THE CONTACT STATED WHILE DRIVING 35 MPH THE POWER OF STEERING FAILED AND AS A RESULT THE STEERING SHAFT BROKE. THE CONTACT MENTIONED THAT DUE TO THE FAILURE HE WAS UNABLE TO CONTROL THE STEERING WHEEL AND CRASHED INTO SNOW BANK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 145,000.
NHTSA complaint #10445639 — an unverified report by a vehicle owner.
at 68,000 milesChurch Hill, TN
SERVICE BRAKES, HYDRAULIC
BRAKE LINE RUPTURED WHILE DRIVING. AFTER CHECKING THE METAL BRAKE LINES FOUND ALL TO RUSTED BADLY.
NHTSA complaint #10414916 — an unverified report by a vehicle owner.
at 80,000 milesSAN Diego, CA
SERVICE BRAKES, HYDRAULIC
1 OPERATING HOUR AFTER COMING DOWN A 7% GRADE MY 1999 F350 TRUCK WITH CAMPER SUFFERED COMPLETE BRAKE FAILURE DUE TO A CORRODED BRAKE LINE. THE FAULT OCCURRED IN A CLIP WHERE MOISTURE AND ABRASIVES HAD BEEN HELD AGAINST THE STEEL BRAKE LINE. NEARBY DIESEL FUEL LINES EXHIBITED NO RUST. BECAUSE FORD USED STEEL THAT CAN RUST FOR THE CRITICAL BRAKE LINE, MY FAMILY ALMOST LOST OUR LIVES AND POTENTIALLY CAUSED THE DEATHS OF OTHERS. THE REPLACEMENT LEFT PAR OF THE ORIGINAL BRAKE LINE IN PLACE.
NHTSA complaint #10410238 — an unverified report by a vehicle owner.
at 109,000 milesColumbus Grove, OHFire
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 FORD F-350 SUPER DUTY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED IN NOVEMBER 2009 UNDER NHTSA CAMPAIGN ID NUMBER: 06V286000 (VEHICLE SPEED CONTROL). IN MARCH 2010, THE VEHICLE WAS PARKED WHEN IT SUDDENLY CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE YET THEY WERE UNABLE TO DETERMINE THE ORIGIN OF THE FIRE. A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 109,000.
NHTSA complaint #10392878 — an unverified report by a vehicle owner.
at 116,953 milesBoring, OR
FUEL SYSTEM, DIESEL
I NOTICED A STRONG DIESEL SMELL WHILE DRIVING MY 1999 FORD F350 PICKUP TWO WEEKS AGO. UPON INVESTIGATION I FOUND DIESEL HAD SPRAYED ON THE TOP OF THE HOT ENGINE. I TOOK THE TRUCK TO A LOCAL SHOP; THE MECHANIC TOLD ME, "YEAH, WE SEE THIS ALL THE TIME, USUALLY ON TRUCKS OF THIS AGE. IT'S THE FUEL DRAIN VALVE BEHIND THE FILTER CASING." I DO NOT LIKE THE IDEA OF ANY FUEL SPRAYING ONTO THE TOP OF A HOT ENGINE!
NHTSA complaint #10370363 — an unverified report by a vehicle owner.
at 168,526 milesHertford, NC
INTERIOR LIGHTING
I HAVE A 1999 F350 SUPER DUTY DIESEL WITH A 7.3 ENGINE AND MY INSIDE LIGHT DO NOT WORK RIGHT SOME TIMES IT WILL JUST COME ON AS YOU ARE DRIVING DOWN THE STREET AND SOME TIMES IT WONT COME ON WHEN YOU OPEN THE DOOR .THE INSIDE LIGHT IS GETTING WORSE MY TRUCK WOULD JUST STOP RUNNING AS YOU ARE DRIVING DOWN THE STREET OR AT A STOP LIGHT. I WENT INTO THE FUSE BOX UNDER THE STEERING WHEEL AND I THOUGHT IT COULD BE A FUSE COME TO FINE OUT THAT MY RELAY FUSE TO THE INSIDE LIGHT WAS SO HOT THAT IT COULD HAVE STARTED A FIRE SO I PULLED IT OUT NOW I DRIVE AROUND WITH NO INSIDE LIGHTING.
NHTSA complaint #10361482 — an unverified report by a vehicle owner.
at 168,526 milesHertford, NC
ELECTRICAL SYSTEM
I HAVE A 1999 F350 SUPER DUTY DIESEL WITH A 7.3 ENGINE AND MY INSIDE LIGHT DO NOT WORK RIGHT SOME TIMES IT WILL JUST COME ON AS YOU ARE DRIVING DOWN THE STREET AND SOME TIMES IT WONT COME ON WHEN YOU OPEN THE DOOR .THE INSIDE LIGHT IS GETTING WORSE MY TRUCK WOULD JUST STOP RUNNING AS YOU ARE DRIVING DOWN THE STREET OR AT A STOP LIGHT. I WENT INTO THE FUSE BOX UNDER THE STEERING WHEEL AND I THOUGHT IT COULD BE A FUSE COME TO FINE OUT THAT MY RELAY FUSE TO THE INSIDE LIGHT WAS SO HOT THAT IT COULD HAVE STARTED A FIRE SO I PULLED IT OUT NOW I DRIVE AROUND WITH NO INSIDE LIGHTING.
NHTSA complaint #10361482 — an unverified report by a vehicle owner.
at 75,000 milesNorthport, FL
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 1999 FORD F350 CREW CAB. AS HE WAS TRYING TO GET OUT OF THE VEHICLE THE REAR PASSENGER AND DRIVER SIDE DOOR WOULD NOT OPEN. THE CONTACT STATED THAT THE PASSENGER HAD TO CLIMB OVER THE FRONT SEAT IN ORDER TO GET OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE CABLES ON THE DOOR. THE CONTACT WAS RESPONSIBLE FOR PAYING THE REPAIR COST OF $600 SINCE THERE WERE NO RECALLS OR WARRANTIES. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 75,000. UPDATED 01/12/11*LJ UPDATED 03/02/11
NHTSA complaint #10361041 — an unverified report by a vehicle owner.
at 100,000 milesChaffee, MO
STEERING
(THE DEATH WOBBLE) 1999 FORD F-350 4X4 SHAKES VIOLENTLY AFTER HITTING A BUMP BETWEEN 45 TO 70. THE STEERING WHEEL WILL SHAKE OUT OF YOUR HANDS.
NHTSA complaint #10359353 — an unverified report by a vehicle owner.
at 161,000 milesBrush Prairie, WA
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
TL* THE CONTACT OWNS A 1999 FORD F-350 SD. THE CONTACT STATED THAT WHEN DRIVING AT LEAST 30 MPH AND ATTEMPTING A TURN OR SWITCHING LANES, THE POWER STEERING SYSTEM WOULD NOT RETURN THE STEERING WHEEL BACK TO CENTER, CAUSING THE VEHICLE TO DRIFT OUTSIDE THE LANES. THE CONTACT CALLED THE DEALER REGARDING THE ISSUE AND THE DEALER ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE STEERING BOX AND RECOMMENDED DIAGNOSTIC TESTING. THE CONTACT LOCATED A RECALL REGARDING THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 98V116000- STEERING: GEAR BOX OTHER THAN RACK AND PINION) BUT WAS ADVISED BY THE MANUFACTURER THAT HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 161,000.
NHTSA complaint #10359117 — an unverified report by a vehicle owner.
at 83,000 milesSpokane, WA
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1999 FORD F-350 SUPERDUTY. WHILE DRIVING 35 MPH, THE CONTACT APPLIED THE BRAKES TO SLOW DOWN AND THE FRONT BRAKE PADS FELL OFF THE VEHICLE. THE CONTACT SHIFTED INTO NEUTRAL AND RUBBED THE CURB SO THAT THE VEHICLE WOULD STOP. THE CONTACT CALLED THE AUTHORIZED DEALER REGARDING THE FAILURE AND THE DEALER STATED THAT THE PADS FELL OFF BECAUSE THE ROTORS WERE TOO THIN. THE BRAKE PADS WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
NHTSA complaint #10358332 — an unverified report by a vehicle owner.
at 76,380 milesFunkstown, MD
TIRES
WE WERE DRIVING ON THE INTERSTATE AND NOTICED THE VEHICLE WAS SHAKING. WHEN WE ARRIVED AT OUR DESTINATION WE FOUND THAT THE RIGHT REAR TIRE HAS A LARGE BULGE ON THE TREAD OF THE TIRE. WE WENT ON LINE TO INVESTIGATE THESE TYPE OF TIRES AND FOUND THAT COOPER TIRE CO. HAD A RECALL ON THOSE SIMILAR TYPE OF TIRES HOWEVER, WE HAVE THE MT STYLE TIRE AND THEY HAD RECALLED THE RT STYLE DUE TO STEEL CORDS BUSTING IN THE TIRES. THE RECALL IS FOR THE EXACT SAME TIRE EXCEPT THAT OURS ARE A MUD TERRAIN AND THE RECALL IS FOR THE RADIAL TREAD TIRE.
NHTSA complaint #10358121 — an unverified report by a vehicle owner.
at 197,290 milesAcworth, GA
TIRES
MY FRONT TIRE TREAD SEPARATED FROM THE TIRE ON MY TRUCK WHILE DOING 75 MPH. I ALSO SPOKE WITH ANOTHER GUY THAT HAS HIS TIRES LISTED ON CRAIGSLIST THAT HAD THE SAME PROBLEM. WHEN MY TIRE CAME OFF IT DAMAGED MY FENDER, RUNNING BOARD ON THE EXTERIOR HAVE NOT HAD A CHANCE TO SEE WHAT OTHER DAMAGE WAS DONE. NO ONE WAS HURT NO OTHER KNOWN DAMAGED WAS CAUSED TO OTHER VEHICLES.
NHTSA complaint #10336758 — an unverified report by a vehicle owner.
at 23,000 milesTerry, MS
TIRES:TREAD/BELT
4 TIRES PURCHASED FROM COOPER TIRES FAILED. *GR ON JULY 22, 2006, THE CONSUMER PURCHASED A SET OF SIX COOPER DISCOVER ST TIRES. ON OCTOBER 21, 2008, THE FIRST TIRE FAILED, WITH COMPLETE TREAD SEPARATION FROM THE CARCASS WHICH CAUSED DAMAGE TO THE VEHICLE. ON JULY 8, 2009, THE SECOND TIRE FAILED WITH INCIPIENT TREAD SEPARATION. ON NOVEMBER 20, 2009, THE THIRD TIRE FAILED CATASTROPHICALLY WITH COMPLETE TREAD SEPARATION AND SUDDEN EXPLOSIVE RUPTURE OF THE CARCASS, WHICH CAUSED MORE DAMAGE TO THE CONSUMERS VEHICLE. ON APRIL 17, 2010 THE FOURTH TIRE FAILED WITH PARTIAL TREAD SEPARATION AND SUDDEN EXPLOSIVE RUPTURE OF THE CARCASS AND THE TREAD AREA. THE CONSUMER LEARNED THAT COOPER CHANGES ITS RUBBER COMPOUND, PERHAPS MANY TIMES WITHOUT INFORMING SUPPLIERS. *JB THE CONSUMER STATED THE FIFTH TIRE IS NOW CRACKING DEEPLY BETWEEN THE TREAD. UPDATED 06/10/10.
NHTSA complaint #10329652 — an unverified report by a vehicle owner.
at 72,000 milesProctorville, OH
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1999 FORD F-350 SUPER DUTY. THE CONTACT WAS DRIVING AT APPROXIMATELY 35 MPH AND HE DEPRESSED THE BRAKE PEDAL, IT WENT DOWN TO THE FLOORBOARD AND STUCK. THE CONTACT WAS ABLE TO SAFELY DRIVE THE VEHICLE HOME WHERE HE CHECKED THE BRAKE LINE AND SAW THAT IT WAS CORRODED ON THE REAR DRIVER SIDE IN FRONT OF THE FUEL TANK. THE VEHICLE HAD NOT TAKEN THE VEHICLE INTO AN AUTHORIZED DEALERSHIP FOR DIAGNOSIS BUT DID CALL; THE DEALER STATED THAT THE CONTACT WOULD HAVE TO REPAIR THE BRAKE LINE AT HIS EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 72,000.
NHTSA complaint #10327523 — an unverified report by a vehicle owner.
at 187,967 milesKissimmee, FL
AIR BAGS:FRONTAL
I WONDERED IF THE SITUATION I'M ABOUT TO PRESENT ARE GROUNDS FOR INVESTIGATION FOR A SAFETY RECALL. BOTH AIRBAGS ON MY 1999 F350 SUPER DUTY TURBO DIESEL 7.3L WERE DEPLOYED HITTING ME ON MY CHEST AND MY 17YR SON ON HIS FACE, IMPAIRING THE ABILITY TO DRIVE TILL WE WENT TO A HALT, THANK GOD I WAS ONLY GOING 30MPH AND NOT TOO MUCH TRAFFIC ON EITHER SIDE. CAN'T IMAGINE WHAT COULD HAPPEN AT THE FREEWAY AT 65MPH. PASSENGER SIDE AIRBAG COVER SHATTERED THE FRONT WINDSHIELD. ALL OF THIS HAPPENED WHEN THE SHAFT BECAME LOOSE FROM THE TRANSMISSION JOINT, THE SHAFT 12.9 GRADE BOLTS BROKE IN HALF AND THE ROCKING SHAFT DAMAGED THE TRANSMISSION CASING AND BRACKETS, DEPLOYING THE 2 AIRBAGS AND SHATTERING THE FRONT WINDSHIELD WITH THE PASSENGER SIDE AIRBAG COVER,MAKING THE VEHICLE UNUSABLE. FORD CO. ASSUMED NO RESPONSIBILITY ON THIS ISSUE AT ALL, NOT EVEN ATTEMPTED TO INVESTIGATE OR TO PROVIDE INFORMATION ON HOW THE PART BROKE AND WHY THE AIRBAGS WERE DEPLOYED IN THE ABSENCE OF A CRASH. THIS SITUATION WILL COST ME A LOT OF MONEY, SUFFERING, FINANCIAL SITUATION AND DEFINITELY COULD CAUSE INJURIES AND DEATH. ON MECHANIC MALFUNCTION FORD MOTOR COMPANY ASSUMES NO RESPONSIBILITY, THEY JUST INFORMED ME THERE WERE NO SAFETY RECALLS ON THAT ISSUE.
NHTSA complaint #10321046 — an unverified report by a vehicle owner.
at 165,000 milesFarmington Hills, MI
AIR BAGS:FRONTAL
WHILE DRIVING A 1999 FORD F-350 I HIT A SMALL BUMP IN A PARKING LOT AND BOTH AIR BAGS DEPLOYED. I TOOK THE TRUCK IN TO A LOCAL FORD DEALER TOM HOLZER FORD WHO REFUSED TO LOOK AT IT AND TOLD ME IT DOESN'T HAPPEN THAT WAY. I AM IN THE PROCESS OF REPLACING THE AIR BAGS BUT HAVE HEARD AFTER THE INCIDENT THAT THIS HAS HAPPENED TO OTHERS. I AM CONCERNED THAT I WILL REPLACE THE AIR BAGS AND THEY WILL DEPLOY AGAIN, AND CAUSE SOME TYPE OF ACCIDENT.
NHTSA complaint #10316988 — an unverified report by a vehicle owner.
at 121,459 milesClear Spring, MD
WHEELS
THE TIRE ON MY TRUCK KEPT LEAKING AIR DOWN OVER A WHOLE DAY. I WOULD REFILL WITH AIR THE NEXT MORNING AND WOULD TRY AND FIND WHERE THE LEAK WAS. COULD NOT FIND ANY WHOLE IN THE TIRE. WHEN THE SERVICE STATION TOOK THE WHEEL OFF THE TRUCK AND PUT AIR INTO THE TIRE WE COULD HEAR AIR LEAKING OUT. WE THEN LOCATED A CRACK IN THE ALUMINUM WHEEL. WE THEN LOCATED A SECOND CRACK IN THE ALUMINUM WHEEL. WE THEN CONTACTED A JUNK YARD ( D&D, NEWCOMERS) ABOUT PURCHASING A USED ALUMINUM WHEEL FORD PART # F 81A1007GB, BOTH SAID THAT THEY DO NOT SELL THIS USED WHEEL DUE TO A MANUFACTURING DEFECT. WE THEY ASK IF WE COULD PURCHASE A REFURBISHED ALUMINUM WHEEL AND BOTH AGAIN SAID THAT NO ONE WOULD REFURBISH THE FRONT PART DUE TO DEFECT. I HAVE CONTACTED FORD MOTOR COMPANY AND THE LOCAL FORD DEALER HAGERSTOWN FORD SERVICE MANAGER AND THEY SAID THAT THEY KNOW OF NO DEFECT. WE REPLACED THE ALUMINUM WHEEL WITH A NEW FORD ALUMINUM WHEEL PART # 4C3Z1007KACP. I OWN A 99 FORD F-350 DUAL WHEEL TRUCK.
NHTSA complaint #10310967 — an unverified report by a vehicle owner.
at 100,000 milesFranktown, CO
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ON NOVEMEBR 20, 2009 I TOOK MY FORD F350 TO A DEALER FOR RECALL WORK, CAM SENSOR REPLACEMENT 07S57. THE DEALER DID NOT REPLACE THE SENSOR BUT VISUAL CHECKED IT. I WROTE A LETTER TO FORD ON NOVEMBER 30, 2009 EXPLAINING THE PROBLEM AND THEY ASSIGNED CASE NUMBER TO MY PROBLEM. ON JANUARY 7, 2010 I WROTE A SECOND LETTER TO FORD ASKING FOR A DECISION AND HAVE NOT RECEIVED A RESPONSE. ALL I WANT IS A FORD GUARANTEED CAM SENSOR INSTALLED IN MY TRUCK PER THE RECALL NOTICE.
NHTSA complaint #10304406 — an unverified report by a vehicle owner.
at 100,000 milesFranktown, CO
FUEL SYSTEM, DIESEL
ON NOVEMEBR 20, 2009 I TOOK MY FORD F350 TO A DEALER FOR RECALL WORK, CAM SENSOR REPLACEMENT 07S57. THE DEALER DID NOT REPLACE THE SENSOR BUT VISUAL CHECKED IT. I WROTE A LETTER TO FORD ON NOVEMBER 30, 2009 EXPLAINING THE PROBLEM AND THEY ASSIGNED CASE NUMBER TO MY PROBLEM. ON JANUARY 7, 2010 I WROTE A SECOND LETTER TO FORD ASKING FOR A DECISION AND HAVE NOT RECEIVED A RESPONSE. ALL I WANT IS A FORD GUARANTEED CAM SENSOR INSTALLED IN MY TRUCK PER THE RECALL NOTICE.
NHTSA complaint #10304406 — an unverified report by a vehicle owner.