Ford F-350 SD driver assist problems

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

See attached document for complaint.

NHTSA complaint #11758549 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE

See attached document for complaint.

NHTSA complaint #11758549 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2022 Ford F-350 SD. The contact received notification of NHTSA Campaign Number: 25V686000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera was black. The contact stated that on one occasion while his wife was driving the vehicle and shifted into reverse(R), the camera went black, and the vehicle reversed into a cement pole. The vehicle was taken to a dealer where the vehicle was not diagnosed; however, the contact was informed that the part to repair the vehicle was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 1,500.

NHTSA complaint #11754513 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

While traveling with my fifth-wheel camper attached, my 2022 Ford F-350 Super Duty (6.7L Power Stroke) suddenly developed a complete no-crank condition. Prior to the failure, the vehicle displayed multiple electrical warnings, including U0100 (Lost Communication with PCM), High Engine Temperature, AdvanceTrac, Blind Spot System Fault, Hill Start Assist, and Pre-Collision Assist warnings. The vehicle ultimately became disabled and would not crank or start, leaving me stranded away from home while towing a trailer. Repair Description After troubleshooting the vehicle, I discovered severe internal corrosion inside the under-hood Battery Junction Box (BJB). The corrosion appeared consistent with Ford Technical Service Bulletin 23-2133 regarding moisture intrusion into the Battery Junction Box on certain 2020–2022 Super Duty trucks. I purchased a genuine Ford replacement Battery Junction Box from a Ford dealership and installed it. Immediately after replacement, the vehicle started normally and all warning messages disappeared. I retained the failed Battery Junction Box and have photographs documenting the internal corrosion. Safety Concern My concern is not simply the repair cost but the safety implications of this failure. The vehicle became completely disabled while towing a fifth-wheel trailer during travel. A sudden electrical failure affecting the Battery Junction Box can leave occupants stranded and may create hazardous situations if it occurs in remote locations or during travel. Because Ford has issued a Technical Service Bulletin addressing moisture intrusion into the Battery Junction Box, I believe this condition should be evaluated to determine whether additional action is warranted.

NHTSA complaint #11748576 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

While traveling with my fifth-wheel camper attached, my 2022 Ford F-350 Super Duty (6.7L Power Stroke) suddenly developed a complete no-crank condition. Prior to the failure, the vehicle displayed multiple electrical warnings, including U0100 (Lost Communication with PCM), High Engine Temperature, AdvanceTrac, Blind Spot System Fault, Hill Start Assist, and Pre-Collision Assist warnings. The vehicle ultimately became disabled and would not crank or start, leaving me stranded away from home while towing a trailer. Repair Description After troubleshooting the vehicle, I discovered severe internal corrosion inside the under-hood Battery Junction Box (BJB). The corrosion appeared consistent with Ford Technical Service Bulletin 23-2133 regarding moisture intrusion into the Battery Junction Box on certain 2020–2022 Super Duty trucks. I purchased a genuine Ford replacement Battery Junction Box from a Ford dealership and installed it. Immediately after replacement, the vehicle started normally and all warning messages disappeared. I retained the failed Battery Junction Box and have photographs documenting the internal corrosion. Safety Concern My concern is not simply the repair cost but the safety implications of this failure. The vehicle became completely disabled while towing a fifth-wheel trailer during travel. A sudden electrical failure affecting the Battery Junction Box can leave occupants stranded and may create hazardous situations if it occurs in remote locations or during travel. Because Ford has issued a Technical Service Bulletin addressing moisture intrusion into the Battery Junction Box, I believe this condition should be evaluated to determine whether additional action is warranted.

NHTSA complaint #11748576 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

See attached document for complaint.

NHTSA complaint #11743227 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2016 Ford F-350. The contact stated while reversing, the rear view camera independently blanked on and off. The contact received a recall notification, NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was taken to the dealer and the recall repair was completed. The failure reoccurred. The dealer was made aware of the failure. The contact was informed that the repair was not covered under the recall. In addition, the contact stated that the failure was peristent. The manufacturer was not made aware of the failure. The failure mileage was approximately 216,000.

NHTSA complaint #11737528 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

Charging System Fault. Caused multiple error messages like Forward camera not available, collision avoidance not available. Then Radio goes black and reboots. Several cycles later the dash board goes DARK. No speed or RPM anything visible for 5-10 secs, and on some reboots this Dark dash lasted 30 seconds. Thankfully while traveling at midnight the head lights and tail lights remain on, just no interior lights during these Reboots. New batteries made no difference.

NHTSA complaint #11736993 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2015 Ford F-350. The contact stated that the camera was inoperable. At times the camera was blank. No warning lights were illuminated. The contact received the recall notification letter 25V572000 (Back Over Prevention). The vehicle was taken to the local dealer, who confirmed the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was called, but there was no response. The failure mileage was approximately 50,000.

NHTSA complaint #11735735 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

pre-collision assist does not give audible, alert or brake did over 50 high risk test with people, automobiles and boxes at high speeds Test drove another F350 at the Dealer lot with the same problem I believe this is a module build issue with the Software [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11735091 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

pre-collision assist does not give audible, alert or brake did over 50 high risk test with people, automobiles and boxes at high speeds Test drove another F350 at the Dealer lot with the same problem I believe this is a module build issue with the Software [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11735091 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

pre-collision assist does not give audible, alert or brake did over 50 high risk test with people, automobiles and boxes at high speeds Test drove another F350 at the Dealer lot with the same problem I believe this is a module build issue with the Software [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11735091 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

The right rear corner parking sensor on the truck has a 3 foot range. I believe these rear back up sensors normally should have a 12-15 foot range. I was backing up at an angle at slow speeds at hit a large brick mailbox. The mailbox is below the height of the closed tailgate. This could have been a adult or child. The sensor triggered but I did not stop in time. At 5mph a 3 foot distance is covered in .4 seconds. I replaced the bumper and the bumper cover as a result of this .

NHTSA complaint #11733762 — an unverified report by a vehicle owner.

LANE DEPARTURE: WARNING

A steering control module in my steering wheel failed which makes the lane keeping warning not operate correctly and the steering wheel not straight it's set at an angle to the right so when you're driving down the road you have to have it constantly turn to the right a little bit in order to go straight down the road in order to fix it you have to replace the entire steering wheel which is about 3,400 or so.

NHTSA complaint #11732454 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. I will be filing another report for that truck as well. Thanks, [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11731624 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

This is truck number two of two trucks with the same issue. I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11731628 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2022 Ford F-350 SD. The contact stated that while attempting to accelerate from a complete stop, the vehicle lost power. There was no warning light illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Numbers: 25V455000 (Fuel System, Gasoline), 25V686000 (Back Over Prevention), 26V104000 (Electrical System, Exterior Lighting), and 26V204000 (Visibility); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

NHTSA complaint #11730352 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2020 Ford F-350. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, the parts for two of the recall repairs were not yet available. The local dealer was made aware of the recalls and confirmed that parts for two of the recalls were not yet available; however, parts for the steering column recall were available. The vehicle was taken to the dealer, where it remained for two months. The contact was then informed that parts to repair the vehicle were unavailable, and the contact was informed to retrieve the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided the same information as the dealer. The contact had not experienced a failure.

NHTSA complaint #11729685 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2021 Ford F-350. The contact stated that the back over prevention camera had been inoperable since purchasing the vehicle. The contact had received notification of NHTSA Campaign Number: 25V048000 (BACK OVER PREVENTION); however, the VIN tool showed no open recall. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 110,000.

NHTSA complaint #11729638 — an unverified report by a vehicle owner.