2024 Ford F-350 SD problems

UNKNOWN OR OTHER

When the truck idles it randomly shuts off completely and shows a sign on dash of 'vehicle may not start/restart please service' then it will disappear. It never shows any codes when hooked to machine in repair shop. This is a huge safety concern while driving and hauling trailers with equipment since all power is lost when it happens. It has been looked at by the dealership 3 times and they were unable to locate issue as stated on service receipt. No warnings prior and truck was purchased 3/2025 and the issue started 1/26 and still continues.

NHTSA complaint #11758159 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

When the truck idles it randomly shuts off completely and shows a sign on dash of 'vehicle may not start/restart please service' then it will disappear. It never shows any codes when hooked to machine in repair shop. This is a huge safety concern while driving and hauling trailers with equipment since all power is lost when it happens. It has been looked at by the dealership 3 times and they were unable to locate issue as stated on service receipt. No warnings prior and truck was purchased 3/2025 and the issue started 1/26 and still continues.

NHTSA complaint #11758159 — an unverified report by a vehicle owner.

ENGINE

When the truck idles it randomly shuts off completely and shows a sign on dash of 'vehicle may not start/restart please service' then it will disappear. It never shows any codes when hooked to machine in repair shop. This is a huge safety concern while driving and hauling trailers with equipment since all power is lost when it happens. It has been looked at by the dealership 3 times and they were unable to locate issue as stated on service receipt. No warnings prior and truck was purchased 3/2025 and the issue started 1/26 and still continues.

NHTSA complaint #11758159 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The contact owns a 2024 Ford F-350 SD. The contact stated that the power windows independently rolled down while the vehicle was parked, causing water to enter the vehicle. The dealer was notified of the failure and performed an unknown remote software update; however, the failure persisted. The vehicle was taken to the dealer, where the power window master switch replacement was recommended. The vehicle was not repaired. Additionally, the contact stated that while driving and towing a trailer, the message "Trailer Not Connected" was displayed, and the trailer exterior lights and brakes were inoperable intermittently. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); and the vehicle was taken to the dealer, who performed the recall repair; however, the failure recurred. The vehicle was taken back to the dealer, where the integrated trailer module software update was performed a second time; however, the failure persisted. The contact was informed that the integrated trailer module needed to be replaced at the owner's expense. The contact stated that the recall repair failed to fix the vehicle. The dealer notified the manufacturer of the failures, but the manufacturer denied assistance. The failure mileage was approximately 50,000.

NHTSA complaint #11753591 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2024 Ford F-350 SD. The contact stated that the power windows independently rolled down while the vehicle was parked, causing water to enter the vehicle. The dealer was notified of the failure and performed an unknown remote software update; however, the failure persisted. The vehicle was taken to the dealer, where the power window master switch replacement was recommended. The vehicle was not repaired. Additionally, the contact stated that while driving and towing a trailer, the message "Trailer Not Connected" was displayed, and the trailer exterior lights and brakes were inoperable intermittently. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); and the vehicle was taken to the dealer, who performed the recall repair; however, the failure recurred. The vehicle was taken back to the dealer, where the integrated trailer module software update was performed a second time; however, the failure persisted. The contact was informed that the integrated trailer module needed to be replaced at the owner's expense. The contact stated that the recall repair failed to fix the vehicle. The dealer notified the manufacturer of the failures, but the manufacturer denied assistance. The failure mileage was approximately 50,000.

NHTSA complaint #11753591 — an unverified report by a vehicle owner.

POWER TRAIN

In tow/haul mode on even a slight downgrade while towing a 9000lb fifth wheel camper even the slightest application of brakes causes an extreme downshift from 10th to 4th at highway speeds of 60+ mph revving the engine to over 5000rpms and causing slight rear wheel lockup on dry roads. This could be fatal on even slightly damp roads. This occurred multiple times

NHTSA complaint #11732018 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. I will be filing another report for that truck as well. Thanks, [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11731624 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

This is truck number two of two trucks with the same issue. I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11731628 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. I will be filing another report for that truck as well. Thanks, [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11731624 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

This is truck number two of two trucks with the same issue. I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was not included either. [XXX] Superintendent of Highways Town of Cairo [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11731628 — an unverified report by a vehicle owner.

SEATS

Here’s a clean, strong NHTSA synopsis that sticks to their rules (no personal info, clear safety framing, and specific details): --- **What happened:** The heated seat system in a 2024 Ford F-350 Super Duty Platinum exhibited excessive and uneven heat output in both the driver and passenger seats. While in use, the seat heaters produced a burning sensation at the skin level for both occupants, requiring the heaters to be turned off to avoid injury. The condition appears to involve the seat heating element and/or temperature regulation system. During a subsequent seat cover replacement, the heating element was exposed and showed visible signs of localized overheating, including distinct heat concentration patterns and degradation of the surrounding foam material. The component is available for inspection upon request. This condition presents a safety risk due to the potential for skin burns during normal operation. It also raises concern about possible overheating of seat materials if the system remains active for extended periods, such as during remote start or unattended operation, which could increase the risk of material damage or combustion. The issue was experienced multiple times and is not isolated to a single seating position. The problem has been visually confirmed by an installer during disassembly of the seat, though it is unknown if a dealer has formally documented the condition at this time. There were no warning lights, messages, or prior indicators before the excessive heat condition occurred.

NHTSA complaint #11728669 — an unverified report by a vehicle owner.

STEERING

The truck has a clunk in the steering when pulling trailers and does not do this when not laden. The vehicle has only 2,480 miles on it. I was told at the dealership that this will not be fixed because they are not able to replicate the issue. There is a TSB on the issue: SSM 53169 2023-2024 F-Super Duty - Popping/Thumping/Clunking/Knocking Noise From The Steering Column - Built On Or Before 12-Jul-2024 The vehicle was built prior to 12-Jul-2024.

NHTSA complaint #11726272 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Vehicle has gone into LIMP mode multiple times. Was driving the vehicle and the check engine light went on and the vehicle reduced its speed to 25 mph. This is very dangerous because the traffic was moving at 70 mph and could have rear ended me. The F350 has been at the dealership since March 18. The dealer has diagnosed it but claim they cannot get the part they need to fix it. They insist I return the loaner and drive the F350 home with the problem.

NHTSA complaint #11726373 — an unverified report by a vehicle owner.

ENGINE

Vehicle has gone into LIMP mode multiple times. Was driving the vehicle and the check engine light went on and the vehicle reduced its speed to 25 mph. This is very dangerous because the traffic was moving at 70 mph and could have rear ended me. The F350 has been at the dealership since March 18. The dealer has diagnosed it but claim they cannot get the part they need to fix it. They insist I return the loaner and drive the F350 home with the problem.

NHTSA complaint #11726373 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I own the 2024 f350 dually truck and regularly tow heavy trailers for commercial transport under DOT regulations. I have experienced repeated intermittent failures involving the truck’s trailer brake and trailer lighting system. While towing, the truck intermittently displays warning messages on the dashboard such as “Trailer Brake Module Fault” and “Trailer Light Module Fault.” When this occurs, the trailer’s right rear brake light stops functioning, and at times the trailer braking system stops working entirely. This issue occurs sporadically and without warning. The trailer may function normally at the start of a trip and then lose lighting or braking capability during operation. One notable pattern is that when I shut the truck off and restart it, the faults clear and the trailer brakes and lights begin working again. This suggests the issue may be related to the truck’s trailer brake or trailer lighting control module resetting rather than a defect in the trailer itself. Because of the repeated failures, I inspected and repaired my trailer multiple times. I have: Replaced the affected trailer light Inspected and checked all trailer wiring and connectors Verified the trailer braking system and wiring integrity Despite these steps, the problem continues to occur. I have taken the truck to a Ford dealership multiple times, and they have stated the issue is with the trailer. However, the trailer has been inspected and repaired, and the problem still persists. I recently became aware of a recall affecting Ford trucks related to the trailer brake control module and trailer lighting system, which appears to mirror the exact symptoms I am experiencing. This issue presents a serious safety hazard. When the malfunction occurs: Trailer brake lights may not function properly Trailer brakes may stop working Drivers behind me may not be aware the vehicle is slowing or stopping Because I regularly tow heavy trailers, loss of trailer braking and lighting creates a significant

NHTSA complaint #11722697 — an unverified report by a vehicle owner.

SERVICE BRAKES

I own the 2024 f350 dually truck and regularly tow heavy trailers for commercial transport under DOT regulations. I have experienced repeated intermittent failures involving the truck’s trailer brake and trailer lighting system. While towing, the truck intermittently displays warning messages on the dashboard such as “Trailer Brake Module Fault” and “Trailer Light Module Fault.” When this occurs, the trailer’s right rear brake light stops functioning, and at times the trailer braking system stops working entirely. This issue occurs sporadically and without warning. The trailer may function normally at the start of a trip and then lose lighting or braking capability during operation. One notable pattern is that when I shut the truck off and restart it, the faults clear and the trailer brakes and lights begin working again. This suggests the issue may be related to the truck’s trailer brake or trailer lighting control module resetting rather than a defect in the trailer itself. Because of the repeated failures, I inspected and repaired my trailer multiple times. I have: Replaced the affected trailer light Inspected and checked all trailer wiring and connectors Verified the trailer braking system and wiring integrity Despite these steps, the problem continues to occur. I have taken the truck to a Ford dealership multiple times, and they have stated the issue is with the trailer. However, the trailer has been inspected and repaired, and the problem still persists. I recently became aware of a recall affecting Ford trucks related to the trailer brake control module and trailer lighting system, which appears to mirror the exact symptoms I am experiencing. This issue presents a serious safety hazard. When the malfunction occurs: Trailer brake lights may not function properly Trailer brakes may stop working Drivers behind me may not be aware the vehicle is slowing or stopping Because I regularly tow heavy trailers, loss of trailer braking and lighting creates a significant

NHTSA complaint #11722697 — an unverified report by a vehicle owner.

POWER TRAIN

The 10 speed transmission is this truck shifts horribly. It will stall in intersections as it works its way thru 3 or 4 gears shifting away while refusing to move faster than a crawl. It has occasionally jerked harshly into 2nd gear at ONE(1) mile per hour. When you are coasting towards a traffic light it will jerk violently downshifting from 4th to 3rd. That downshift feels like the rear brakes are dragging. All of these behaviors occur at any point in city driving, making it risky to make a left turn in traffic and making passengers uncomfortable when riding, at any time they can be jerked any which way while riding in the truck. To make matters worse, the traffic warning lights on the mirrors will lite and alert occasionally when there is no traffic anywhere near the truck. This has happened on remote roads where there are no other vehicles, plants, shrubs or signs anywhere near the roadway. This truck is uncomfortable to drive and feels unsafe. I believe it is all related to the poorly made and engineered transmission.

NHTSA complaint #11721874 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Our passenger side heated mirror is melting. We are unsure as to the plastics used and why it is melting. This mirror is also a heated mirror with electric connected to it. The Ford Dealer told us that Ford will not repair this under warranty. Why is this melting. What type of cheap plastic did they use. Please help us getting to the bottom of this. Thank you.

NHTSA complaint #11718218 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Our passenger side heated mirror is melting. We are unsure as to the plastics used and why it is melting. This mirror is also a heated mirror with electric connected to it. The Ford Dealer told us that Ford will not repair this under warranty. Why is this melting. What type of cheap plastic did they use. Please help us getting to the bottom of this. Thank you.

NHTSA complaint #11718218 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Ford Panoramic Sunroof P/N: ml3z-16500a18-c Spontaneously shattered while driving. No foreign object came in contact with the glass. No harsh or unique road conditions during event. No occupants of the vehicle came in contact with glass prior to shattering. The sunroof operation itself, or components adjacent to the sunroof, (e.g. the sunroof shade cover) were not in use during the failure. The glass shattered outwards away form the vehicle causing most of the glass to land in the truck bed, rough a third rained down inside the vehicle onto the occupants. The safety hazard is that glass shards fell down on occupants at enhanced by road speed. There was no way to avoid the shattering. There was no previous indication of wear of stress on the glass in previous weeks or moments prior to the explosion. There was a known class action lawsuit (dismissed) concerning the Ford Panoramic sunroofs spontaneously failing. Beaty v. Ford Motor Company. No official has inspected the vehicle since the failure. An insurance claim was not filed, it was cheaper to perform the repair myself. The repair cost ~$770 in parts ~$120 in shipping fees, 2 hours of labor to clean glass and 30 minutes to install the new panel.

NHTSA complaint #11708659 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2024 Ford F-350 SD. The contact stated while driving at an undisclosed speed, the 360-degree camera screen failed to display the rearview, and a message stating that the full screen was not available was displayed. The contact stated that the fault was in the middle of the screen display, which failed to display the trailer that was hitched to the vehicle. The vehicle was taken to the dealer, and the wiring harness was replaced under an unknown recall. In addition, the contact was informed that the rear-view camera display system had been adjusted; however, the failure reoccurred. The contact was informed that the failure was not a consumer error, and that the failure could not be corrected. The manufacturer was made aware of the failure. The contact stated that the dealer contacted the manufacturer for assistance, but the request to cover the repair was denied. The failure mileage was approximately 10,000.

NHTSA complaint #11704656 — an unverified report by a vehicle owner.