472 of the
29,786 complaints filed about the Ford Focus
are about the glass, mirrors and wipers —
2% of everything owners reported.
The worst model year for it is 2000.
472
Complaints
2%
Share of all complaints
10
Crashes
8
Fires
Windows, Mirrors & Wipers complaints by model year
The contact owns a 2015 Ford Focus. The contact stated that while driving in the rain, the front windshield wipers were inoperable. The failure occurred intermittently prior to the complete failure. The vehicle was taken to an independent mechanic, where it was diagnosed that the windshield wiper module needed to be reprogrammed. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was 130,000.
NHTSA complaint #11749138 — an unverified report by a vehicle owner.
The contact owns a 2012 Ford Focus. The contact stated that the window motor in the passenger’s side window was no longer functioning while attempting to roll down the window. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,085.
NHTSA complaint #11656799 — an unverified report by a vehicle owner.
My wipers worked, then paused mid windshield and went back down. Now they no longer work. Both fuses have been checked and there is nothing wrong with them. Now my wipers are unusable which makes my car unsafe to drive. Brought it to the mechanic and they said it looks like the same issues that affected this model on a recall a few years ago. However, when I look up recalls it shows that there are none that affect my specific vin.
NHTSA complaint #11627994 — an unverified report by a vehicle owner.
The purge valve has been an ongoing continuous problem since we bought the vehicle. I have fixed it multiple times. It’s caused the vehicle to stall after putting gas in the tank, and just recently stalled while driving, causing me to hit a curb leading to the passenger front tire popping, the rim being dented, the tire rod bent, alignment out of wack, and the valance ripped off. It also caused a dashboard light to pop up saying Hill Start is Not Available. I was in the car thankfully alone and not with my children. The windshield wipers are a fairly newer issue, they come on whenever they want with the switch being touch. But won’t come on when I try to do it myself. I had my mom take a photo of the steering wheel/road while I was driving to show the severity of the alignment needed, it’s causing extra wear and tear EXTREMELY fast on tires. Rainy season has begun and this is absolutely unsafe and not my responsibility.
NHTSA complaint #11546145 — an unverified report by a vehicle owner.
I am having issues with the company Ford in regards to my vehicle. It has been at Dowling Ford, in Cheshire, Connecticut for 5 weeks. I believe I am one of the unlucky 2015 Ford Focus owners who was sold a one of the cars that has a faulty transmission. After doing some research, I discovered that Ford has a lawsuit against them for unloading Ford Focus' with faulty transmissions. I will attach the link to the article stating this information. Ford is trying to charge me $5900.00 to fix the car that wasn't even brought in for the reasons that they are trying to charge me with. I bought the car for just under 7,000. It is only a 2015 and has 106,000 miles on it and should not be running into these problems. I have contacted the corporate office of Ford multiple times and they refuse to offer any help what so ever. I have only had the car for two years. My car was only brought in because the wipers weren't working properly and it was overheating while only in idle. It was diagnosed that the transmission module needed to be replaced which was covered under the warranty. Well, the bad news began there when I had to wait 2 weeks for that part to come in because it was "back ordered". Once that was replaced, they tried to tell me now that something else needs to be replaced which was the clutches on the transmission and it would cost $3200. Then once they fixed that which took 4 more days, they now are saying something else is wrong which is the transmission case and would be an additional $2700. My car was not brought in for any of these issues and now all of a sudden, my car needs them all replaced. Ford, hasn't even offered me a loaner during the last 5 weeks. I don't feel safe in this vehicle, and I know that I am driving an unsafe vehicle that shouldn't have even been sold to anyone.
NHTSA complaint #11526280 — an unverified report by a vehicle owner.
- Faulty windshield washer pump pushing liquid into the Body Control Module and harness - Damaged electrical communications communications controlled by the Body Control Module including: 1) functionality of the wipers resulting in obscuring the windshield from clear visibility of the road 2) vehicle will not reliably shut off after removing the key. It continues to run. 3) vehicle will not reliably shift into different gears due to the disruption of the electronic transmission signaling. 4) electrical system drains the battery after a few hours of sitting idle. - The problem has been identified by a dealership - A dealer has inspected the problem. - Washer pumps would intermittently function and then randomly would not.
NHTSA complaint #11508155 — an unverified report by a vehicle owner.
The front windshield wipers will slow after only a few minutes of use, in a heavy or light rain, and eventually come to a stop after about 30 more seconds. This happens every time I use the wipers in the rain. I have had it looked at by a Ford service tech at a dealership on at least 3 occasions, but they claim either that they cannot recreate the problem, or that they are designed to work that way to avoid burning out the wiper motors. Wipers should not be designed to stop working when it is raining, that is just ridiculous. Despite Ford's position that this is all new to them, or that it is how they are designed to work (depending on whom you talk to at Ford), the fact the wipers stop working during rain...heavy, moderate, or light rain...it is a well-known issue across the Ford Focus ST enthusiast community. A simply Google search will uncover many identical reports. When the wipers stop working during a rain, you obviously cannot see clearly ahead. You can turn the wipers off then back on to get them working again, but they stop all the same soon after.
NHTSA complaint #11482180 — an unverified report by a vehicle owner.
My windshield wipers are malfunctioning causing no visibility and battery to die. They will not turn off even after car in turned off and keys are no longer in emmision
NHTSA complaint #11478235 — an unverified report by a vehicle owner.
There are multiple issues going wrong with my car and I have 5 children and this makes me angry and scared to drive it 1. Vehicle completely shuts down if you go under 1/4 tank and NOT on red at all! No gas light or anything 2. The hesitation from stop to go is getting worse" mechanics tell me this is normal" for a focus and now sometimes when accelerating on the highway it gets stuck in certain speeds and feels rougher 3. Now there is a chain like rattling noise upon idle that is annoying and embarrassing 4 the codes state oxygen sensor ,speed sensor,fuel valve issue, and power train and abs... It's 100.00 per issue to diagnose. How is anyone able to afford this? I'm not a mechanic but everytime I take my car in they give it back saying there's no issue or I have to pay more fees to find the issue before anything can be replaced? This is crazy! I don't feel safe driving this car with my babies in it but with student loans and my kids school costs I can't seem to save if I'm paying all these fees to try to figure out what the issues are . The front windshield is horrible because it's hard to see out of even when I clean it w auto glass cleaner, which I have never experienced before and is very dangerous.
NHTSA complaint #11457056 — an unverified report by a vehicle owner.
DRIVER SIDE AND PASSENGER SIDE WINDSHIELD WIPERS FAILED TO OPERATE SEVERAL TIMES AND GET STUCK PERIODICALLY. TOTALLY IMPAIRED VISION IN RAIN. TOOK THE VEHICLE TO THE LOCAL FORD DEALER APPROXIMATELY 1 YEAR AGO AND THEY COULD NOT FIND THE ISSUE TO RESOLVE. THEY REPLACED WITH NEW WINDSHIELD WIPERS WHICH WE HAD JUST REPLACED 1 MONTH PRIOR. THEY TRIED TO ADJUST THE PLACEMENT OF THE WIPERS BUT THIS DID NOT FIX IT. THIS VEHICLE HAS NOT BEEN INSPECTED BY ANY OTHER DEALER OR SERVICE CENTER. THERE ARE MULTIPLE COMPLAINTS OF THIS SAME ISSUE ON ONLINE SITES AND FORUMS WITH NO REAL SOLUTIONS PREVALENT. THIS IS A MAJOR SAFETY MALFUNCTION THAT NEEDS TO BE ADDRESSED AND RECALLED BY FORD MOTOR COMPANY AND FIND A SOLUTION BEFORE ANY FATALITIES HAPPEN. THIS CAR IS DRIVEN BY MY UNDERAGE, NEW DRIVER! EXTREME SAFETY HAZARD!! NO LIGHTS, WARNING LAMPS OR PROBLEMS PRIOR TO FAILURE.
NHTSA complaint #11448666 — an unverified report by a vehicle owner.
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the windshield wipers were inadvertently activated. The windshield wipers failed to operate when the contact attempted to activate the wipers. The contact was unable to drive the vehicle when it rained due to the failure. The vehicle was taken to an independent mechanic. The mechanic informed the contact that an unknown part needed to be replaced and the vehicle needed to be taken to the dealer for repair. The vehicle was not taken to the dealer. The dealer informed the contact that the vehicle was not manufactured with the unknown part and the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 140,000.
NHTSA complaint #11443360 — an unverified report by a vehicle owner.
THE WINDSHIELD WIPERS COME BY THEMSELVES AND STAYS ON AFTER PARKING THE CAR, STATIONARY, ENGINE TURNED OFF FOR APPROX 30 MIN. 3 DAYS IN A ROW. DEALERSHIP REPAIRED IT FOR LABOR $450!! THE SAME FAULTY SYSTEM WAS IN A RECALL IN THIS TYPE OF CAR SOME YEARS AGO.
NHTSA complaint #11415474 — an unverified report by a vehicle owner.
WHILE DRIVING MY 2012 FORD FOCUS SE ON 4/28/2021 AT 45MPH MY WINDSHIELD WIPERS BEGAN TO MOVE ERRATICALLY ON THEIR OWN - AT DIFFERENT SPEED LEVELS. THEY DID NOT RESPOND TO THE LEVER AT ALL. THE WIPERS CONTINUED AFTER IGNITION WAS TURNED OFF. AT 7:15AM THE NEXT MORNING OF 4/29/2021 WHILE DRIVING AT 20MPH, THE WINDSHIELD WIPERS RESPONDED TO THE LEVER WHEN TURNED ON AND OFF. HOWEVER AT 10:30A, THE WINDSHIELD WIPERS BEGAN TO MOVE BACK AND FORTH ERRATICALLY AGAIN WITHOUT BEING ACTIVATED BY THE LEVER. LATER IN THE AFTER NOON, 5PM WHILE DRIVING ON THE HIGHWAY AT 65MPH, THE WINDSHIELD WIPERS STOPPED WORKING ALL TOGETHER IN THE MIDST OF A RAINSTORM. AS OF TODAY, 4/30/2021 THE WINDSHIELD WIPERS ARE NON-RESPONSIVE.
NHTSA complaint #11414574 — an unverified report by a vehicle owner.
WHENEVER IT RAINS AND I'M USING MY WIPERS THEY WILL JUST SHUT OFF RANDOMLY OR THEY DO A VERY INCONVENIENT DELAY AT THE WORST OF TIMES ESPECIALLY WHEN IT'S RAINING HARD. IT'S DANGEROUS AND YOU CAN'T SEE. ODDLY ENOUGH MY HORN DON'T WORK EITHER. I GOT THE CAR JANUARY 1ST,2020 OF COURSE IT WAS PREVIOUSLY OWNED I GOT IT FROM A USED CAR DEALER THE HORN WORKED UNTIL I THINK MARCH, 2020. I HIT A BUMP AND IT'S LIKE IT JUST QUIT AFTER THAT THEN A COUPLE WEEK LATER I GOT A BUMP AGAIN AND IT STARTED WORKIN FOR A LITTLE BIT. THEN A COUPLE DAYS WENT BY AND IT JUST STOPPED NEVER TO WORK AGAIN. CHECKED ALL THE FUSES THEY ALL LOOKED GOOD NONE LOOKED BLOWN. IT'S SCARY BECAUSE SO MANY TIMES PEOPLE WILL EITHER PULL OUT IN FRONT OF ME LIKE THEY DON'T SEE ME OR ALMOST HIT ME AND I HAVE NO WAY TO ALERT THEM THAT THEY ALMOST HIM ME AND NEED TO PAY ATTENTION. THEN THERE'S THE WHOLE HAVING TO TAKE OFF SLOWLY IF NOT AND YOU TAKE OFF FAST IT THE CAR WILL JERK AND STALL AND IT DOES IT REALLY WHEN SOMETIMES WHEN TURNING AND NOW THE RPM DROP SO LOW WHEN IDLING IT ALMOST DIES. I JUST REPLACE THE MOTOR A COUPLE MONTHS AGO AND IT WAS DOING THIS BEFORE THE NE MOTOR GOT OUT IN JUST NOT AS BAD. AND IT'S LIKE YOU CAN PRESS THE GAS PEDAL AND PUSH IT BUT THE CAR. AREN'T BEG JL AND GOES... IT'S SCARY TO ME AND I USUALLY ALWAYS HAVE MY KID WITH ME. IT FREAKS ME OUT BECAUSE NOT ONLY DOES IT STALL OR WHATEVER IT'S DOING I HAVE NO HORN TO LET PEOPLE KNOW TO GO AROUND I KNOW A GIRL I WORK WITH HER DAUGHTER HAS THE SAME CAR AS ME AND STALKING HAS GOTTA.
NHTSA complaint #11407157 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 60 MPH, THE HOOD RELEASED AND CRACKED THE FRONT WINDSHIELD. THE DRIVER SUSTAINED INJURIES TO THE FACE AND NECK HOWEVER NO MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *DT*JB*DT*JB*DT
NHTSA complaint #11403093 — an unverified report by a vehicle owner.