Owners have filed 1,003 complaints
about the 1997 Ford Taurus with NHTSA between 1996 and 2021.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 9 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 69
Against the median year of the Ford Taurus. 50 means typical for this
model; 100 means roughly double.
Severity — 72
13.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 25
15% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
42.3%
1,000 – 9,999 miles
31.7%
10,000 – 24,999 miles
105.7%
25,000 – 49,999 miles
2313.1%
50,000 – 74,999 miles
3318.9%
75,000 – 99,999 miles
4123.4%
100,000 – 149,999 miles
4726.9%
150,000+ miles
148.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 1996peak 32Mar 2021
Recalls on the 1997 Ford Taurus
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
06E026000
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
98V028000
EXTERIOR LIGHTING:HEADLIGHTS
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.
97V097000
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AX4S AUTOMATIC TRANSAXLES. THE LOW/INTERMEDIATE SERVO COVER CAN SEPARATE FROM THE TRANSAXLE WHILE THE VEHICLE IS BEING DRIVEN. IF THIS OCCURS, TRANSMISSION FLUID WILL LEAK CONTACTING THE CATALYTIC CONVERTER.
Risk: THE CATALYTIC CONVERTER TEMPERATURE MAY BE HOT ENOUGH TO IGNITE THE TRANSMISSION FLUID AND CAUSE A VEHICLE FIRE.
96V166000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
THE PARK PAWL ABUTMENT BRACKET HAS A SHARP EDGE WHICH CAN CAUSE THE PARKING PAWL TO HANG UP AND NOT ENGAGE THE PARK GEAR. THIS WOULD ALLOW THE VEHICLE TO MOVE EVEN THOUGH THE GEAR SHIFT INDICATOR SHOWS THAT THE VEHICLE IS IN PARK.
Risk: UNINTENDED AND UNEXPECTED VEHICLE MOVEMENT CAN RESULT IN PERSONAL INJURY AND PROPERTY DAMAGE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 199805045,205 units in Canada
Lights And Instruments
THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 108 - LIGHTING SYSTEM AND RETROREFLECTIVE DEVICES. THE HEADLIGHT AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. CORRECTION: REVISED OWNER GUIDES WILL BE MAILED TO OWNERS.
Recall 199712410,607 units in Canada
Powertrain
NOTE: VEHICLES EQUIPPED WITH THE AX4S AUTOMATIC TRANSAXLE. THESE TRANSAXLES ARE EQUIPPED WITH LOW/INTERMEDIATE SERVO COVERS THAT CAN SEPARATE FROM THE TRANSAXLE WHILE THE VEHICLE IS BEING DRIVEN. IF THIS OCCURS, THE TRANSMISSION FLUID WILL BE EXPELLED AND CAN CONTACT THE CATALYTIC CONVERTER. THIS CAN RESULT IN A VEHICLE FIRE. CORRECTION: SERVO COVER WILL BE REPLACED ON AFFECTED VEHICLES.
Recall 19961352,391 units in Canada
Powertrain
THE PARK PAWL ABUTMENT BRACKET HAS A SHARP EDGE WHICH MAY CAUSE THE PARKING PAWL TO HANG UP AND NOT ENGAGE THE PARK GEAR. THIS MAY CAUSE THE VEHICLE TO MOVE EVEN THOUGH THE GEAR SHIFT INDICATOR SHOWS THAT THE VEHICLE IS IN PARK. AS A RESULT, UNINTENDED AND UNEXPECTED VEHICLE MOVEMENT COULD OCCUR WITH THE POSSIBILITY OF PERSONAL INJURY AND PROPERTY DAMAGE. CORRECTION: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE PARK PAWL ABUTMENT BRACKET ON AFFECTED VEHICLES.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 149,000 milesTorrance, CACrash
UNKNOWN OR OTHER
AUTO TRANS. SHIFT QUAD QUICKLY BECAME SLOPPY AND IN FACT SOMETIMES WOULD NOT START IN PARK POS. AND YOU HAD TO HUNT FOR NEUTRAL WHERE IT WOULD ALWAYS START. THEN ON THE THIRD DAY, WHILE PARKED OVERNIGHT ON PRIVATE PROPERTY, IT DID START IN PARK, BUT WHILE ON A VERY HIGH IDLE I GOT OUT OF THE CAR FOR A SECOND AND WHILE STANDING BESIDE THE CAR IT SLIPPED OUT OF PARK AND INTO REVERSE KNOCKING ME TO THE GROUND AS IT RAPIDLY SPED REARWARD TILL IT HIT AND CAME TO REST AGAINST A CONCRETE WALL
NHTSA complaint #11084629 — an unverified report by a vehicle owner.
Orange, NJFire
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10851899 — an unverified report by a vehicle owner.
Orange, NJFire
ENGINE
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10851899 — an unverified report by a vehicle owner.
at 127,700 milesJerome, IDFire
POWER TRAIN
ON 4/3/2015 MY MOTHER IN LAW PULLED INTO THE DRIVEWAY AFTER A 10 MILE TRIP TO TOWN. UPON PULLING IN THE DRIVEWAY THE CAR STARTED ON FIRE IMMEDIATELY, AT FIRST SHE THOUGHT THE CAR WAS OVERHEATING (WHITE SMOKE) THEN REALIZED THE CAR WAS ACTUALLY ON FIRE (BLACK SMOKE). SHE HAD TO BE HELPED BY AN IDAHO POWER EMPLOYEE WHO WAS DRIVING BY. A TOTAL OF TWO 15LB FIRE EXTINGUISHERS AND GARDEN HOSE WERE USED TO KEEP THE FIRE AT BAY UNTIL THE FIRE DEPARTMENT ARRIVED. THE CAR WAS DESTROYED FROM THE DASH PANEL FORWARD. THE FIRE DEPARTMENT DETERMINED THE FIRE STARTED AT THE POWER DISTRIBUTION BOX LOCATED BY THE MASTER CYLINDER ON THE FIREWALL. THE FIRE DEPARTMENT DETERMINED THE CAUSE AS AN "ELECTRICAL FIRE", UP UNTIL THE FIRE THE CAR HAD NO KNOWN ELECTRICAL OR MAJOR MECHANICAL PROBLEMS. THE CAR HAD NO MODIFICATIONS AND WAS COMPLETELY STOCK. NO INSURANCE CLAIM WAS FILED AS I ONLY CARRIED LIABILITY COVERAGE ON THE CAR.
NHTSA complaint #10703759 — an unverified report by a vehicle owner.
at 127,700 milesJerome, IDFire
ELECTRICAL SYSTEM
ON 4/3/2015 MY MOTHER IN LAW PULLED INTO THE DRIVEWAY AFTER A 10 MILE TRIP TO TOWN. UPON PULLING IN THE DRIVEWAY THE CAR STARTED ON FIRE IMMEDIATELY, AT FIRST SHE THOUGHT THE CAR WAS OVERHEATING (WHITE SMOKE) THEN REALIZED THE CAR WAS ACTUALLY ON FIRE (BLACK SMOKE). SHE HAD TO BE HELPED BY AN IDAHO POWER EMPLOYEE WHO WAS DRIVING BY. A TOTAL OF TWO 15LB FIRE EXTINGUISHERS AND GARDEN HOSE WERE USED TO KEEP THE FIRE AT BAY UNTIL THE FIRE DEPARTMENT ARRIVED. THE CAR WAS DESTROYED FROM THE DASH PANEL FORWARD. THE FIRE DEPARTMENT DETERMINED THE FIRE STARTED AT THE POWER DISTRIBUTION BOX LOCATED BY THE MASTER CYLINDER ON THE FIREWALL. THE FIRE DEPARTMENT DETERMINED THE CAUSE AS AN "ELECTRICAL FIRE", UP UNTIL THE FIRE THE CAR HAD NO KNOWN ELECTRICAL OR MAJOR MECHANICAL PROBLEMS. THE CAR HAD NO MODIFICATIONS AND WAS COMPLETELY STOCK. NO INSURANCE CLAIM WAS FILED AS I ONLY CARRIED LIABILITY COVERAGE ON THE CAR.
NHTSA complaint #10703759 — an unverified report by a vehicle owner.
at 127,700 milesJerome, IDFire
ENGINE
ON 4/3/2015 MY MOTHER IN LAW PULLED INTO THE DRIVEWAY AFTER A 10 MILE TRIP TO TOWN. UPON PULLING IN THE DRIVEWAY THE CAR STARTED ON FIRE IMMEDIATELY, AT FIRST SHE THOUGHT THE CAR WAS OVERHEATING (WHITE SMOKE) THEN REALIZED THE CAR WAS ACTUALLY ON FIRE (BLACK SMOKE). SHE HAD TO BE HELPED BY AN IDAHO POWER EMPLOYEE WHO WAS DRIVING BY. A TOTAL OF TWO 15LB FIRE EXTINGUISHERS AND GARDEN HOSE WERE USED TO KEEP THE FIRE AT BAY UNTIL THE FIRE DEPARTMENT ARRIVED. THE CAR WAS DESTROYED FROM THE DASH PANEL FORWARD. THE FIRE DEPARTMENT DETERMINED THE FIRE STARTED AT THE POWER DISTRIBUTION BOX LOCATED BY THE MASTER CYLINDER ON THE FIREWALL. THE FIRE DEPARTMENT DETERMINED THE CAUSE AS AN "ELECTRICAL FIRE", UP UNTIL THE FIRE THE CAR HAD NO KNOWN ELECTRICAL OR MAJOR MECHANICAL PROBLEMS. THE CAR HAD NO MODIFICATIONS AND WAS COMPLETELY STOCK. NO INSURANCE CLAIM WAS FILED AS I ONLY CARRIED LIABILITY COVERAGE ON THE CAR.
NHTSA complaint #10703759 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 162,846 milesOttumwa, IA
VEHICLE SPEED CONTROL
OIL LIGHT DOES NOT COME ON WHEN LOW. 2. ENGINE LIGHT ALWAYS ON. 3 WHEN I WAS DRIVING THIS WINTER, THE BRAKES, THEY LOCKED UP ON ME AND I ALMOST HAD A COLLISION WITH TWO OTHER CARS BUT I HIT A CURB AND WAS ABLE TO GET MY CAR MOVING AGAIN. 4.CAR IS LOUD WHILE DRIVING. 5 CAN'T GET GOOD GAS MILAGE.6.CAR HAS DEVELOPED AN OIL LEAK.
NHTSA complaint #11403159 — an unverified report by a vehicle owner.
at 162,846 milesOttumwa, IA
ENGINE
OIL LIGHT DOES NOT COME ON WHEN LOW. 2. ENGINE LIGHT ALWAYS ON. 3 WHEN I WAS DRIVING THIS WINTER, THE BRAKES, THEY LOCKED UP ON ME AND I ALMOST HAD A COLLISION WITH TWO OTHER CARS BUT I HIT A CURB AND WAS ABLE TO GET MY CAR MOVING AGAIN. 4.CAR IS LOUD WHILE DRIVING. 5 CAN'T GET GOOD GAS MILAGE.6.CAR HAS DEVELOPED AN OIL LEAK.
NHTSA complaint #11403159 — an unverified report by a vehicle owner.
at 162,846 milesOttumwa, IA
FUEL/PROPULSION SYSTEM
OIL LIGHT DOES NOT COME ON WHEN LOW. 2. ENGINE LIGHT ALWAYS ON. 3 WHEN I WAS DRIVING THIS WINTER, THE BRAKES, THEY LOCKED UP ON ME AND I ALMOST HAD A COLLISION WITH TWO OTHER CARS BUT I HIT A CURB AND WAS ABLE TO GET MY CAR MOVING AGAIN. 4.CAR IS LOUD WHILE DRIVING. 5 CAN'T GET GOOD GAS MILAGE.6.CAR HAS DEVELOPED AN OIL LEAK.
NHTSA complaint #11403159 — an unverified report by a vehicle owner.
at 149,000 milesTorrance, CACrash
UNKNOWN OR OTHER
AUTO TRANS. SHIFT QUAD QUICKLY BECAME SLOPPY AND IN FACT SOMETIMES WOULD NOT START IN PARK POS. AND YOU HAD TO HUNT FOR NEUTRAL WHERE IT WOULD ALWAYS START. THEN ON THE THIRD DAY, WHILE PARKED OVERNIGHT ON PRIVATE PROPERTY, IT DID START IN PARK, BUT WHILE ON A VERY HIGH IDLE I GOT OUT OF THE CAR FOR A SECOND AND WHILE STANDING BESIDE THE CAR IT SLIPPED OUT OF PARK AND INTO REVERSE KNOCKING ME TO THE GROUND AS IT RAPIDLY SPED REARWARD TILL IT HIT AND CAME TO REST AGAINST A CONCRETE WALL
NHTSA complaint #11084629 — an unverified report by a vehicle owner.
Orange, NJFire
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10851899 — an unverified report by a vehicle owner.
Orange, NJFire
ENGINE
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10851899 — an unverified report by a vehicle owner.
at 105,000 milesMarietta, GA
SERVICE BRAKES
WHEN DRIVING THE CAR AT A LOW RATE OF SPEED A FEW MILES FROM MY NEIGHBORHOOD, I NOTICED THAT THE BRAKE LIGHT INDICATOR CAME ON. I SLOWED DOWN TO LOOK AROUND THE CAR BUT COULD NOT FIND ANYTHING. I DROVE THE CAR HOME AND JUST AS I WAS DRIVING INTO MY NEIGHBORHOOD, THE BRAKES STOPPED WORKING. VERY LUCKILY, I DID NOT GET INTO AN ACCIDENT. IT TURNS OUT THAT THE METAL REAR BRAKE LINES RUNNING UNDERNEATH THE DRIVER'S SIDE FRONT DOOR WERE COMPLETELY CORRODED AND ONE OF THE LINES HAD BURST (THE ONE AFFECTING THE DIAGONAL BRAKE CIRCUIT FOR THE FRONT DRIVER SIDE AND REAR PASSENGER SIDE). THIS CAME WITHOUT WARNING, AND I COULD HAVE EASILY BEEN STRANDED (OR KILLED) ON A BUSY HIGHWAY OUT OF CONTROL. THIS IS A SAFETY ISSUE JUSTIFYING A RECALL. AMAZINGLY, THE OTHER UNDERSIDE COMPONENTS OF THE VEHICLE ARE IN MUCH BETTER SHAPE THAN THE BRAKE LINES. WHY FORD WOULD FAIL TO PROPERLY COAT OR PROTECT A CRITICAL COMPONENT LIKE THE REAR BRAKE LINES SO THAT THEY WOULD NOT CORRODE IS AN INEXCUSABLE SAFETY HAZARD. I HAVE READ OF THIS REAR BRAKE LINE ISSUE ELSEWHERE BEING EXTREMELY COMMON FOR THIS VEHICLE, SO THIS IS NOT A "ONE OFF" EVENT. SOONER OR LATER, SOMEONE WILL GET INTO A SERIOUS ACCIDENT OR BE KILLED!
NHTSA complaint #10777947 — an unverified report by a vehicle owner.
at 127,700 milesJerome, IDFire
POWER TRAIN
ON 4/3/2015 MY MOTHER IN LAW PULLED INTO THE DRIVEWAY AFTER A 10 MILE TRIP TO TOWN. UPON PULLING IN THE DRIVEWAY THE CAR STARTED ON FIRE IMMEDIATELY, AT FIRST SHE THOUGHT THE CAR WAS OVERHEATING (WHITE SMOKE) THEN REALIZED THE CAR WAS ACTUALLY ON FIRE (BLACK SMOKE). SHE HAD TO BE HELPED BY AN IDAHO POWER EMPLOYEE WHO WAS DRIVING BY. A TOTAL OF TWO 15LB FIRE EXTINGUISHERS AND GARDEN HOSE WERE USED TO KEEP THE FIRE AT BAY UNTIL THE FIRE DEPARTMENT ARRIVED. THE CAR WAS DESTROYED FROM THE DASH PANEL FORWARD. THE FIRE DEPARTMENT DETERMINED THE FIRE STARTED AT THE POWER DISTRIBUTION BOX LOCATED BY THE MASTER CYLINDER ON THE FIREWALL. THE FIRE DEPARTMENT DETERMINED THE CAUSE AS AN "ELECTRICAL FIRE", UP UNTIL THE FIRE THE CAR HAD NO KNOWN ELECTRICAL OR MAJOR MECHANICAL PROBLEMS. THE CAR HAD NO MODIFICATIONS AND WAS COMPLETELY STOCK. NO INSURANCE CLAIM WAS FILED AS I ONLY CARRIED LIABILITY COVERAGE ON THE CAR.
NHTSA complaint #10703759 — an unverified report by a vehicle owner.
at 127,700 milesJerome, IDFire
ELECTRICAL SYSTEM
ON 4/3/2015 MY MOTHER IN LAW PULLED INTO THE DRIVEWAY AFTER A 10 MILE TRIP TO TOWN. UPON PULLING IN THE DRIVEWAY THE CAR STARTED ON FIRE IMMEDIATELY, AT FIRST SHE THOUGHT THE CAR WAS OVERHEATING (WHITE SMOKE) THEN REALIZED THE CAR WAS ACTUALLY ON FIRE (BLACK SMOKE). SHE HAD TO BE HELPED BY AN IDAHO POWER EMPLOYEE WHO WAS DRIVING BY. A TOTAL OF TWO 15LB FIRE EXTINGUISHERS AND GARDEN HOSE WERE USED TO KEEP THE FIRE AT BAY UNTIL THE FIRE DEPARTMENT ARRIVED. THE CAR WAS DESTROYED FROM THE DASH PANEL FORWARD. THE FIRE DEPARTMENT DETERMINED THE FIRE STARTED AT THE POWER DISTRIBUTION BOX LOCATED BY THE MASTER CYLINDER ON THE FIREWALL. THE FIRE DEPARTMENT DETERMINED THE CAUSE AS AN "ELECTRICAL FIRE", UP UNTIL THE FIRE THE CAR HAD NO KNOWN ELECTRICAL OR MAJOR MECHANICAL PROBLEMS. THE CAR HAD NO MODIFICATIONS AND WAS COMPLETELY STOCK. NO INSURANCE CLAIM WAS FILED AS I ONLY CARRIED LIABILITY COVERAGE ON THE CAR.
NHTSA complaint #10703759 — an unverified report by a vehicle owner.
at 127,700 milesJerome, IDFire
ENGINE
ON 4/3/2015 MY MOTHER IN LAW PULLED INTO THE DRIVEWAY AFTER A 10 MILE TRIP TO TOWN. UPON PULLING IN THE DRIVEWAY THE CAR STARTED ON FIRE IMMEDIATELY, AT FIRST SHE THOUGHT THE CAR WAS OVERHEATING (WHITE SMOKE) THEN REALIZED THE CAR WAS ACTUALLY ON FIRE (BLACK SMOKE). SHE HAD TO BE HELPED BY AN IDAHO POWER EMPLOYEE WHO WAS DRIVING BY. A TOTAL OF TWO 15LB FIRE EXTINGUISHERS AND GARDEN HOSE WERE USED TO KEEP THE FIRE AT BAY UNTIL THE FIRE DEPARTMENT ARRIVED. THE CAR WAS DESTROYED FROM THE DASH PANEL FORWARD. THE FIRE DEPARTMENT DETERMINED THE FIRE STARTED AT THE POWER DISTRIBUTION BOX LOCATED BY THE MASTER CYLINDER ON THE FIREWALL. THE FIRE DEPARTMENT DETERMINED THE CAUSE AS AN "ELECTRICAL FIRE", UP UNTIL THE FIRE THE CAR HAD NO KNOWN ELECTRICAL OR MAJOR MECHANICAL PROBLEMS. THE CAR HAD NO MODIFICATIONS AND WAS COMPLETELY STOCK. NO INSURANCE CLAIM WAS FILED AS I ONLY CARRIED LIABILITY COVERAGE ON THE CAR.
NHTSA complaint #10703759 — an unverified report by a vehicle owner.
at 130,000 milesChicago, IL
POWER TRAIN
TL* THE CONTACT OWNS A 1997 FORD TAURUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO SHIFT GEARS AND STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS JUMPSTARTED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10652038 — an unverified report by a vehicle owner.
at 176,730 milesWashington, DC
UNKNOWN OR OTHER
MUDDY WATER IN OVERFLOW TANK
NHTSA complaint #10586854 — an unverified report by a vehicle owner.
Chillicotag, OH
ENGINE
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THE DEALER HAD NOT BEEN ABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 140,000.
NHTSA complaint #10525753 — an unverified report by a vehicle owner.
at 135,000 milesHurley, NY
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE A FRAME SHEARED OFF AND LANDED ON TOP OF THE STEERING BOX, CAUSING STEERING LOSS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THE A FRAME WAS COMPLETELY RUSTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 135,000.
NHTSA complaint #10472899 — an unverified report by a vehicle owner.
at 135,000 milesHurley, NY
STEERING
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE A FRAME SHEARED OFF AND LANDED ON TOP OF THE STEERING BOX, CAUSING STEERING LOSS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THE A FRAME WAS COMPLETELY RUSTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 135,000.
NHTSA complaint #10472899 — an unverified report by a vehicle owner.
at 153,000 milesEdgewater, FL
STEERING
I PURCHASED MY 1997 FORD TAURUS IN FEBRUARY 2010, AND SHORTLY AFTER EXPERIENCED MY ODOMETER STOPPING AND MY POWER STEERING STOPPING AT THE SAME TIME. IT USUALLY HAPPENS IF I DRIVE THE CAR LONGER THAN 30 MINUTES, OR IF I SIT AT A STOP LIGHT TO LONG. IT ALSO SEEMS TO HAPPEN AT SPEEDS OF 40 MPH OR HIGHER. I ALSO NOTICED THAT MY TRANSMISSION WILL SLIP, AND I WILL FIND MY CAR MOVING FORWARD AFTER STOPPING. I HAVE GOTTEN USED TO STAYING A GOOD DISTANCE FROM CARS SO I HAVE ROOM TO STOP.
NHTSA complaint #10463622 — an unverified report by a vehicle owner.
at 153,000 milesEdgewater, FL
ENGINE
I PURCHASED MY 1997 FORD TAURUS IN FEBRUARY 2010, AND SHORTLY AFTER EXPERIENCED MY ODOMETER STOPPING AND MY POWER STEERING STOPPING AT THE SAME TIME. IT USUALLY HAPPENS IF I DRIVE THE CAR LONGER THAN 30 MINUTES, OR IF I SIT AT A STOP LIGHT TO LONG. IT ALSO SEEMS TO HAPPEN AT SPEEDS OF 40 MPH OR HIGHER. I ALSO NOTICED THAT MY TRANSMISSION WILL SLIP, AND I WILL FIND MY CAR MOVING FORWARD AFTER STOPPING. I HAVE GOTTEN USED TO STAYING A GOOD DISTANCE FROM CARS SO I HAVE ROOM TO STOP.
NHTSA complaint #10463622 — an unverified report by a vehicle owner.
at 88,000 milesDunkinsville, PA
SUSPENSION
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT ALL FOUR COIL SPRINGS FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 4V332000 (SUSPENSION: FRONT: COIL SPRINGS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE 1999 MODEL WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. HE FAILURE AND THE CURRENT MILEAGE WAS 88,000.
NHTSA complaint #10454824 — an unverified report by a vehicle owner.
Tempel, TX
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD STICK WHEN THE CRUISE CONTROL WAS BEING UTILIZED. THE CONTACT HAD TO DEPRESS THE BRAKE AND DISENGAGE THE CRUISE CONTROL IN ORDER TO STOP THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE SPEED CONTROL BUT FOUND NO FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS UNKNOWN.
NHTSA complaint #10451462 — an unverified report by a vehicle owner.
at 81,540 milesKent, OH
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT DURING AN INSPECTION, THE DEALER DIAGNOSED THAT THE FRAME ON THE BASE WAS RUSTED, DEEMING THE VEHICLE AS UNSAFE TO DRIVE AND NON-REPAIRABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 81,540. UPDATED 02/09/12*LJ UPDATED 03/16/12
NHTSA complaint #10440857 — an unverified report by a vehicle owner.
at 28,000 milesMuskego, WI
SEAT BELTS
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED AFTER CLOSING HIS SEAT BELT, IT WOULD RETRACT BACK. THE VEHICLE WAS NOT INSPECTED NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. I HAVE NOT HAD THE DEFECT REPAIRED. THE BUCKLE RELEASES BY ITSELF APPROX 2% OF THE TIME, EVEN AFTER I PULL ON IT INITIALLY AND IT SEEMS SECURE. I WAS IN A ACCIDENT APPROX 2-3 YEARS AGO, AND THE BELT DIDN'T RELEASE. IT WAS A MINOR ACCIDENT WITH ON INJURIES. [XXX] *LN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10425191 — an unverified report by a vehicle owner.
at 54,500 milesNEW York 11768, NY
SERVICE BRAKES, HYDRAULIC
I HEARD RATTLING IN THE FRONT OF THE VEHICLE TOWARDS THE WHEELS OF THE CAR. I ASSUMED THAT IT WAS MY BRAKES NEEDING REPLACED. I TOOK IT IN FOR REGULAR MAINTENANCE TO HAVE THE BRAKES REPLACED AT WHICH TIME THEY DID A DIAGNOSTIC ON THE BRAKES, THEY WERE STILL GOOD AND FOUND THAT MY AUTOMATIC BRAKING SYSTEM HAD FAILED (HYDRAULICS THAT ACTUALLY PUSH THE BRAKE PADS DOWN), THANKFULLY I WAS NOT ON THE HIGHWAY GOING 55MPH LIKE I USUALLY DO WHEN THIS HAPPENED. FORD NEEDS TO RECALL THE ENTIRE BRAKING SYSTEM OF THE FORD TAURUS GL STATION WAGON ACCORDING TO ALL THE COMPLAINTS THAT I HAVE SEEN ALSO KEEPING IN MIND MOST OF THE COMPLAINTS WERE OVER 100,000 MILES. SOMEONE WILL BE KILLED DUE TO THIS FAILURE. GOD FORBID THERE MIGHT BE CHILDREN IN THE VEHICLE WHEN IT HAPPENS. FORD STEP UP TO THE PLATE AND FIX THIS PROBLEM NOW!! IT IS GOING TO COST ME $2100.00 TO HAVE THE PUMP AND HYDRAULIC SYSTEM REPLACED AND THIS IS NOT AN EXAGGERATION. I DEPEND ON THIS VEHICLE AND CAN NOT AFFORD TO BE WITH OUT IT. :( AS FAR AS I AM CONCERNED ONE COMPLAINT SHOULD WARRANT A RECALL. LIVES ARE AT STAKE.
NHTSA complaint #10419997 — an unverified report by a vehicle owner.
at 136,000 milesParkersburg, WV
POWER TRAIN
TL*THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THE TRANSMISSION SLIPPED AND THE RPMS INCREASED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT PERFORMED A DIAGNOSTIC TEST AND THE FAILURE WAS LOCATED WITHIN THE TRANSMISSION HEAD GASKET AND FILTER. THE TRANSMISSION HEAD GASKET AND FILTER WERE REPLACED. THE FAILURE WAS NOT CORRECTED. THE TRANSMISSION CONTINUED TO SLIP AND THE RPMS INCREASED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 136,000 AND THE CURRENT MILEAGE WAS 137,777.
NHTSA complaint #10399804 — an unverified report by a vehicle owner.
at 75,000 milesMississauga,Ontario,Canada, 00
STRUCTURE:FRAME AND MEMBERS
CLUNKING SOUND EMANATING FROM ENGINE COMPARTMENT. TOOK IN FOR OIL CHANGE, WAS TOLD THAT THE ENGINE CRADLE ( SUB-FRAME ) WAS DANGEROUSLY ROTTED OUT. CRADLE REPLACED WITH ONE WITHOUT ROT.
NHTSA complaint #10392702 — an unverified report by a vehicle owner.
at 135,000 milesMilan, OH
STRUCTURE:FRAME AND MEMBERS
I OWN A 1997 FORD TAURUS WAGON. EMPHASIS ON WAGON. IT HAS THE SAME FRAME AS THE WINDSTAR VANS AND I HAVE THE SAME PROBLEM. MY ENGINEER HUSBAND, WHO SPENT YEARS IN THE AUTO INDUSTRY, WILL NOT ALLOW ME TO DRIVE THE CAR AS, 'THE CAR IS GOING TO BREAK IN HALF WHEN YOU ARE DRIVING DOWN THE ROAD.' I HAD IT TOWED TO OUR LOCAL REPAIR SHOP AND THEY VERIFIED THE SAME. I CALLED THE FORD RECALL DEPARTMENT IN DETROIT AFTER SEEING THE WINDSTAR RECALL ON THE LOCAL NEWS. FORD TOLD ME TO HAVE IT FIXED AND SAVE THE SLIP IN CASE A FEW YEARS FROM NOW IT WAS PART OF A RECALL I MIGHT BE ABLE TO BE REIMBURSED. THIS REPAIR IS THOUSANDS OF DOLLARS. I AM ON CHEMO WITH A CO-PAY OF $3102.98 AND FIFTEEN DOSES TO GO. I CAN EITHER NOT LIVE AND BUY A CAR OR LIVE AND NOT HAVE A CAR. AFTER EXPLAINING THIS TO THE FORD REP I WAS TOLD TO CONTACT YOU. THERE IS NO EXCUSE FOR THIS CORROSION PROBLEM AND I DO NOT FEEL I SHOULD HAVE TO PAY FOR WHAT IS ALREADY A RECALL ISSUE. THE FORD CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10379414 — an unverified report by a vehicle owner.