Owners have filed 196 complaints
about the 2007 Ford Taurus with NHTSA between 2006 and 2023.
The largest single group is the acceleration & cruise control.
Across this model's run it ranks 26 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 13
Against the median year of the Ford Taurus. 50 means typical for this
model; 100 means roughly double.
Severity — 40
7.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 33
19% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Exhaust System
828.6%
Body
621.4%
Automatic Transmission
414.3%
Alternator/Generator/Regulator
27.1%
Catalytic Convertor
27.1%
Defroster/Defogger/Hvac System
27.1%
Manifold/Header/Muffler/Tail Pipe
27.1%
Torque Converter
27.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
74.1%
1,000 – 9,999 miles
21.2%
10,000 – 24,999 miles
74.1%
25,000 – 49,999 miles
2917.0%
50,000 – 74,999 miles
2615.2%
75,000 – 99,999 miles
3621.1%
100,000 – 149,999 miles
4626.9%
150,000+ miles
1810.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2006peak 11Jan 2023
NHTSA investigations into the 2007 Ford Taurus
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE08060Opened 14 Oct 2008Closed 9 Apr 2009TIRES:VALVE
TIRE VALVE CRACKING
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BO...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 170,000 milesGreensburg, INCrash1 injured
UNKNOWN OR OTHER
AS I'M DRIVING DOWN THE ROAD MY 2007 FORD TAURUS HAS STARTED TO ACCELERATE ON IT'S OWN. ON JULY 9 THIS INCIDENT OCCURRED AND I WAS INVOLVED IN A CAR ACCIDENT HITTING A TREE. WHEN I START MY CAR IT WILL REV UP TO 2 RPM AND I HAVE TO PUSH THE GAS TO BRING IT BACK DOWN. MY MECHANIC HAS CHANGED THE O2 SENSOR AND SEVERAL OTHER THINGS. I BELIEVE THIS ISSUE IS FAIRLY COMMON BUT NEEDS TO BE ADDRESSED. I HAVE TO RIDE MY BREAKS TO EVEN STAY STATIONARY AT A STOP LIGHT BECAUSE MY CAR WILL ACCELERATE UP TO 20 MPH IN A MATTER OF THIRTY SECONDS. I GOT LUCKY THAT MY CHILDREN WEREN'T WITH ME AT THE TIME I CRASHED I WAS ALSO LUCKY THAT I HAVEN'T READ ENDED ANYONE. NOW I AM SITTING WITH A VERY UNSAFE CARE AND STUCK PLEASE HELP ME FIX THE ISSUE.
NHTSA complaint #11339963 — an unverified report by a vehicle owner.
at 90,000 milesMakanda, ILCrash
SERVICE BRAKES
ON JULY 10, 2017 I WAS PROCEEDING WITHIN THE SPEED LIMIT ON A CITY STREET. I NOTICED A LINE OF STOPPED CARS SOME DISTANCE AHEAD OF ME. I ATTEMPTED TO APPLY MY BRAKES, BUT IT SOON BECAME EVIDENT THAT THAT THEY WERE NOT FUNCTIONING PROPERLY. THUS, MY RATE OF SPEED WAS NOT BEING SUFFICIENTLY REDUCED. I PUMPED THE BRAKES, BUT TO NO AVAIL. I THEN APPLIED A GREAT DEAL OF PRESSURE TO THE BRAKE PEDAL, BUT IT MEEKLY SUNK TO THE FLOOR. BY THE TIME I WENT FOR THE EMERGENCY BRAKE, AND I COLLIDED WITH THE CAR IN FRONT OF ME AT A LOW RATE OF SPEED. FORTUNATELY, THE OTHER DRIVER AND MYSELF WERE UNHARMED, AND THE DAMAGE TO OUR VEHICLES WAS MINIMAL. I HAD MY CAR TOWED TO A MECHANIC, AND THEY INSPECTED MY BRAKING SYSTEM. THEY NOTICED SEVERE CORROSION ON THE REAR BRAKE LINES, TO THE POINT THAT THERE WAS SERIOUS LEAKING. I HAD MY FRONT BRAKE LINES PATCHED IN JANUARY OF THIS YEAR DUE TO CORROSION. IN THAT INSTANCE, I WAS FORTUNATE THAT MY INSTRUMENT PANEL ALERTED ME TO LOW BRAKE FLUID LEVELS. I WAS NOT SO LUCKY THIS TIME AROUND. I HAVE SPOKEN WITH SEVERAL MECHANICS AND READ VARIOUS OTHER PROFESSIONAL OPINIONS ONLINE ABOUT THIS ERA (2007) OF FORD'S BRAKE LINES. FROM THIS INFORMATION, I HAVE GLEANED THAT THERE ARE SERIOUS PROBLEMS WITH THE CORROSION OF BRAKE LINES. I LIVE IN A MILD CLIMATE WHERE THE ROADS ARE RARELY SALTED, AND YET I HAVE HAD THE AFOREMENTIONED EXPERIENCES. PLEASE DO WHATEVER IS NECESSARY TO REMEDY THIS ISSUE: IT MAY VERY WELL SAVE SOMEONE'S LIFE.
NHTSA complaint #11005600 — an unverified report by a vehicle owner.
at 131,000 milesHomestead, PACrash2 injured
AIR BAGS
TL* THE CONTACT OWNED A 2007 FORD TAURUS. WHILE ATTEMPTING TO MAKE A RIGHT TURN AND ATTEMPTING TO STOP, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A BUILDING. THE DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED AND DESTROYED. THE PASSENGER RECEIVED CHEST INJURIES AND THE DRIVER RECEIVED HEAD, CHEST, LEG, AND FACIAL INJURIES. MEDICAL ATTENTION WAS NEEDED A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000. UPDATED 07/18/17*LJ
NHTSA complaint #10992169 — an unverified report by a vehicle owner.
at 131,000 milesHomestead, PACrash2 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2007 FORD TAURUS. WHILE ATTEMPTING TO MAKE A RIGHT TURN AND ATTEMPTING TO STOP, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A BUILDING. THE DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED AND DESTROYED. THE PASSENGER RECEIVED CHEST INJURIES AND THE DRIVER RECEIVED HEAD, CHEST, LEG, AND FACIAL INJURIES. MEDICAL ATTENTION WAS NEEDED A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000. UPDATED 07/18/17*LJ
NHTSA complaint #10992169 — an unverified report by a vehicle owner.
at 100,000 milesJackson, TNCrash1 injured
AIR BAGS
I WAS DRIVING ON A MAIN HIGHWAY WHEN A CAR PULLED OUT DIRECTLY IN FRONT OF ME. WHEN WE IMPACTED THE AIR BAG DEPLOYED AND BROKE MY ARM IN HALF. MY BONE CUT A MAIN NERVE ON THE OUTSIDE OF MY DOMINANT RIGHT ARM. AFTER 2 SURGERIES MY NERVE NEVER REPAIRED. THERE IS NO FEELING IN MY LAST TWO FINGERS AND THEY ARE DROWN IN DUE TO LACK OF NERVE. MY WRIST WILL NOT BEND BACK EITHER DUE TO ALL THE METAL HOLDING MY ARM TOGETHER.
NHTSA complaint #10720977 — an unverified report by a vehicle owner.
Cushing, OKCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD TAURUS. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND SHIFTING INTO PARK, THE VEHICLE SUDDENLY ACCELERATED AND TRAVELED OVER THE SIDEWALK UNTIL CRASHING INTO A SIGN. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 69,000.
NHTSA complaint #10579648 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
West Sacramento, CA
STEERING
I bought a 2007 ford Taurus SEL from a dealership Oct ,2020 3 months after having we pulling up to a stop light and it was like the car wanted to take off by it's self and then when the light turned green we started to drive and it just shut off in the middle of traffic we had to get out and push it to the side almost got hit by the car behind us and the on coming cars I've had it serviced for tune and oil changes fuil system flush everything and they can never find anything wrong with it but a miscellaneous leak that they can not find where it's coming from and now we'll first in Sept we came home one day ate dinner then we were going to go to movies we got in the car and the car would not start the alarm sound then everything went dim and auto theft blinked and car shut off we tried starting it it would not start finally got a jump it started and a little bit and then in on November 3rd we went to leave again and it would not start it was making a ticking sound then we had to get a jump and it start and we got in the car left got around the corner then all the lights on dash board like flashed and everything went dark and car shut off had to get it jumped it started but lights never came back on and so we took it to shop next day told them what happened they could not find nothing wrong and then December 15 same thing and then long story short we had it hooked up to machine and they said something about ptu at the shop I don't know what's going on I did some research of my own and there seems to be alot of simulator issues with other people's Taurus as well
NHTSA complaint #11499856 — an unverified report by a vehicle owner.
West Sacramento, CA
EXTERIOR LIGHTING
I bought a 2007 ford Taurus SEL from a dealership Oct ,2020 3 months after having we pulling up to a stop light and it was like the car wanted to take off by it's self and then when the light turned green we started to drive and it just shut off in the middle of traffic we had to get out and push it to the side almost got hit by the car behind us and the on coming cars I've had it serviced for tune and oil changes fuil system flush everything and they can never find anything wrong with it but a miscellaneous leak that they can not find where it's coming from and now we'll first in Sept we came home one day ate dinner then we were going to go to movies we got in the car and the car would not start the alarm sound then everything went dim and auto theft blinked and car shut off we tried starting it it would not start finally got a jump it started and a little bit and then in on November 3rd we went to leave again and it would not start it was making a ticking sound then we had to get a jump and it start and we got in the car left got around the corner then all the lights on dash board like flashed and everything went dark and car shut off had to get it jumped it started but lights never came back on and so we took it to shop next day told them what happened they could not find nothing wrong and then December 15 same thing and then long story short we had it hooked up to machine and they said something about ptu at the shop I don't know what's going on I did some research of my own and there seems to be alot of simulator issues with other people's Taurus as well
NHTSA complaint #11499856 — an unverified report by a vehicle owner.
West Sacramento, CA
ELECTRICAL SYSTEM
I bought a 2007 ford Taurus SEL from a dealership Oct ,2020 3 months after having we pulling up to a stop light and it was like the car wanted to take off by it's self and then when the light turned green we started to drive and it just shut off in the middle of traffic we had to get out and push it to the side almost got hit by the car behind us and the on coming cars I've had it serviced for tune and oil changes fuil system flush everything and they can never find anything wrong with it but a miscellaneous leak that they can not find where it's coming from and now we'll first in Sept we came home one day ate dinner then we were going to go to movies we got in the car and the car would not start the alarm sound then everything went dim and auto theft blinked and car shut off we tried starting it it would not start finally got a jump it started and a little bit and then in on November 3rd we went to leave again and it would not start it was making a ticking sound then we had to get a jump and it start and we got in the car left got around the corner then all the lights on dash board like flashed and everything went dark and car shut off had to get it jumped it started but lights never came back on and so we took it to shop next day told them what happened they could not find nothing wrong and then December 15 same thing and then long story short we had it hooked up to machine and they said something about ptu at the shop I don't know what's going on I did some research of my own and there seems to be alot of simulator issues with other people's Taurus as well
NHTSA complaint #11499856 — an unverified report by a vehicle owner.
Half WAY, MO
SERVICE BRAKES
Severely rusted brake line to the driver side real brake ruptured and caused loss of brake function and emptying of the single brake fluid reservoir. I cannot currently find the ruptured line segment, but a portion of the other rear brake line was similarly rusted prompting preventative repair. Fortunately, my wife was driving at low speed and was able to maneuver the car into a parking spot. An employee at the O'Reilly store where I bought replacement parts thought the state of the ruptured line meant that it came from a 1980s model vehicle rather than a 2007 model. No one in an official capacity has inspected the brake line. My wife did not report nor have I observed any brake warning lamps during my repairs (the brake lamp does illuminate when the parking brake is engaged). Rusting occurred due to trapped road debris in a brake line support tray under driver's seat. I will include a photograph of the removed tray and a brake line portion that came from it. Close inspection of the photograph can see the debris and rust in the tray and significant rust on the non-failed brake line also restrained in it. I will also include a (scanned) receipt from O'Reilly documenting the repair parts and date.
NHTSA complaint #11465570 — an unverified report by a vehicle owner.
at 163,000 milesMidlothian, VA
SUSPENSION
The contact owns a 2007 Ford Taurus. The contact stated that while the vehicle was receiving routine service, she was notified that the camber toe adjustment kit, suspension, and steering needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 163,000.
NHTSA complaint #11464800 — an unverified report by a vehicle owner.
Valdosta, GA
UNKNOWN OR OTHER
Basically I was driving and stopped and my house and while in ideal the wiring under the hood and under the fender into the dash all started to melt together shorting the systems so I tried to repair and replace the parts due to being a used vehicle and didn't know how to report this until now. So I cut the melted chunk of wiring harnesses out and trashed it. But I stopped due to the inability to find any replacement harnesses from Ford or mercury so now my car has been sitting for several months. I have only been able to find melted harnesses on junk yard cars. Ford used poor quality 16 gauge wiring that the outer coating became brittle and easily frayed. Every wiring harness I've seen has bad spots from wires melting or breaking and corroding. I'm my case the wiring melted causing the cooling system to stop working properly and almost damaged or may have damaged my engine. I don't have full coverage so I am forced to park it and do what I can myself which has made me lose my job and ruined my life. Please do look into this I'm sure more people have the same issue just check a junk yard and you'll see what I mean. Thank you for your time I will try to provide any further information or help if needed anyway I can to make sure someone doesn't get hurt.
NHTSA complaint #11427815 — an unverified report by a vehicle owner.
Valdosta, GA
ELECTRICAL SYSTEM
Basically I was driving and stopped and my house and while in ideal the wiring under the hood and under the fender into the dash all started to melt together shorting the systems so I tried to repair and replace the parts due to being a used vehicle and didn't know how to report this until now. So I cut the melted chunk of wiring harnesses out and trashed it. But I stopped due to the inability to find any replacement harnesses from Ford or mercury so now my car has been sitting for several months. I have only been able to find melted harnesses on junk yard cars. Ford used poor quality 16 gauge wiring that the outer coating became brittle and easily frayed. Every wiring harness I've seen has bad spots from wires melting or breaking and corroding. I'm my case the wiring melted causing the cooling system to stop working properly and almost damaged or may have damaged my engine. I don't have full coverage so I am forced to park it and do what I can myself which has made me lose my job and ruined my life. Please do look into this I'm sure more people have the same issue just check a junk yard and you'll see what I mean. Thank you for your time I will try to provide any further information or help if needed anyway I can to make sure someone doesn't get hurt.
NHTSA complaint #11427815 — an unverified report by a vehicle owner.
at 170,000 milesGreensburg, INCrash1 injured
UNKNOWN OR OTHER
AS I'M DRIVING DOWN THE ROAD MY 2007 FORD TAURUS HAS STARTED TO ACCELERATE ON IT'S OWN. ON JULY 9 THIS INCIDENT OCCURRED AND I WAS INVOLVED IN A CAR ACCIDENT HITTING A TREE. WHEN I START MY CAR IT WILL REV UP TO 2 RPM AND I HAVE TO PUSH THE GAS TO BRING IT BACK DOWN. MY MECHANIC HAS CHANGED THE O2 SENSOR AND SEVERAL OTHER THINGS. I BELIEVE THIS ISSUE IS FAIRLY COMMON BUT NEEDS TO BE ADDRESSED. I HAVE TO RIDE MY BREAKS TO EVEN STAY STATIONARY AT A STOP LIGHT BECAUSE MY CAR WILL ACCELERATE UP TO 20 MPH IN A MATTER OF THIRTY SECONDS. I GOT LUCKY THAT MY CHILDREN WEREN'T WITH ME AT THE TIME I CRASHED I WAS ALSO LUCKY THAT I HAVEN'T READ ENDED ANYONE. NOW I AM SITTING WITH A VERY UNSAFE CARE AND STUCK PLEASE HELP ME FIX THE ISSUE.
NHTSA complaint #11339963 — an unverified report by a vehicle owner.
Moore, OK
UNKNOWN OR OTHER
IT'S VERY COLD OUTSIDE I'M LOOKING AT FORMS AND IT SEEM TO BE A ISSUE WITH THE TAURUS FAMILY IN THE COLD THE DOOR DOESN'T LACK NONE OF MY DOOR WILL LOCK UNTIL IT'S WARM OUTSIDE ??? HELLO IT'S AT HOME IN A PARKING SPOT LATE FOR WORK :(
NHTSA complaint #11307411 — an unverified report by a vehicle owner.
at 174,000 milesLong Beach, CA
VEHICLE SPEED CONTROL
AS I AM DRIVING WHEN I PRESS ON MY BRAKES THE CAR TRUMBLES, SHAKES AND IT DOESN'T BRAKE ALL THE WAY, IT FEELS LIKE SOMETHING IS MISSING
NHTSA complaint #11299985 — an unverified report by a vehicle owner.
at 35 milesLong Beach, CA
VEHICLE SPEED CONTROL
WHEN I AM DRIVING ON THE STREET 35MPH ALL OF A SUDDEN MY CAR STARTS TO EXCEL (PICKS UP SPEED) AND IN ORDER FOR ME TO STOP IT FROM PICKING UP SPEED I HAVE TO PULL OVER AND PUT IT ON PARK THEN PRESS THE GAS PEDAL ONE QUICK TIME AND THEN I CAN START TO DRIVE AGAIN. I CAN'T DO NOTHING ELSE BUT PULLOVER
NHTSA complaint #11299988 — an unverified report by a vehicle owner.
at 174,000 milesLong Beach, CA
STEERING
AS I AM DRIVING WHEN I PRESS ON MY BRAKES THE CAR TRUMBLES, SHAKES AND IT DOESN'T BRAKE ALL THE WAY, IT FEELS LIKE SOMETHING IS MISSING
NHTSA complaint #11299985 — an unverified report by a vehicle owner.
at 174,000 milesLong Beach, CA
SUSPENSION
AS I AM DRIVING WHEN I PRESS ON MY BRAKES THE CAR TRUMBLES, SHAKES AND IT DOESN'T BRAKE ALL THE WAY, IT FEELS LIKE SOMETHING IS MISSING
NHTSA complaint #11299985 — an unverified report by a vehicle owner.
at 145,700 milesKentwood, MI
VEHICLE SPEED CONTROL
MY 2007 FORD TAURUS WAS UP TO 3000 RPM'S AND MY CAR WASN'T LETTING ME DRIVE FASTER THAN 19 MPH. WHEN PRESSING THE GAS PEDAL ALL THE FAR WOULD DO IT REV HIGHER AND JOLT FORWARD REALLY FAST. I TURNED MY CAR OFF AND BEGAN DRIVING NORMAL AGAIN EXCEPT THE FACT MY TRANSMISSION WAS STILL WORKING WAY TOO HARD FOR THE SPEED I WAS GOING (3000 RPM'S AT 45 MPH). THIS HAS HAPPENED TO ME 4 TIMES IN THE PAST 2 DAYS NOW. I'M GUESSING IT'S MY TRANSMISSION AND MY CAR DOESN'T EVEN HAVE 146,XXX MILES ON IT AND NEVER HAVE I BEAT ON IT! THIS PROBLEM FOLLOWS MY DEAD BATTERY CELL AND STARTER RELAY PROBLEM. I HAVE READ SOMEWHERE ELSE THAT THESE TRANSMISSIONS GO OUT VERY SOON. I REALLY THINK THEY SHOULD BE RECALLED. I DON'T HAVE MONEY TO BUY A NEW TRANSMISSION OR VEHICLE! NO REASON THIS TRANSMISSION SHOULD BE BAD AFTER 145,XXX MILES!!
NHTSA complaint #11270556 — an unverified report by a vehicle owner.
at 21,316 milesSacramento, CA
ELECTRICAL SYSTEM
CAR SUDDENLY STOPS RUNNING WHILE DRIVING WHILE TURNING INTO INTERSECTION
NHTSA complaint #11165121 — an unverified report by a vehicle owner.
at 21,316 milesSacramento, CA
ELECTRONIC STABILITY CONTROL (ESC)
CAR SUDDENLY STOPS RUNNING WHILE DRIVING WHILE TURNING INTO INTERSECTION
NHTSA complaint #11165121 — an unverified report by a vehicle owner.
at 93,000 milesChicago, IL
ENGINE
THE HIGH AC LINE DRIPS ON THE SERPENTINE BELT AS A RESULT OF CONDENSATION DURING AC USE. THIS CAUSES A LIGHT SQUEAL THAT LEADS TO A LOUD SQUEAL. DURING THE SUMMER, THE ONLY WORK AROUND IS HAVING THE BELT CLEANED REGULARLY DURING THE SUMMER MONTHS. EVENTUALLY, WHILE OPERATING THE VEHICLE ON THE EXPRESSWAY, THE MOISTURE CAUSED THE COMPRESSOR TO SEIZE. WHEN THE COMPRESSOR SEIZED, IT CAUSED THE BELT TO SNAP WHICH CAUSED THE VEHICLE TO HAVE A LOSS OF POWER DURING OPERATION WHICH MADE ME ALMOST LOSE CONTROL OF MY VEHICLE POTENTIALLY LEADING TO AN ACCIDENT. THE MANUFACTURER HAS ACKNOWLEDGED A MANUFACTURER DEFECT BUT WILL NOT GET BACK TO ME TO RESOLVE THE MATTER. THE MANUFACTURER SUGGESTED THAT I GO TO THE DEALERSHIP AND PAY FOR THE REPAIR WITH HOPES THAT IT WILL BE RECALLED IN THE FUTURE AND I BE REIMBURSED. HOWEVER, THE DEALERSHIPS AREN'T ABLE TO PERFORM A REPAIR BECAUSE THERE IS NO WAY TO REPAIR IT WITHOUT A RECALL.
NHTSA complaint #11105029 — an unverified report by a vehicle owner.
at 130,000 milesCampbell, CA
ELECTRICAL SYSTEM
ELECTRONIC MESSAGE CENTER (ODOMETER, TRIPOMETER ETC.) BECAME DIMLY LIT AND IMPOSSIBLE TO READ DURING DAYLIGHT
NHTSA complaint #11088765 — an unverified report by a vehicle owner.
at 158,000 milesNovi, MI
VEHICLE SPEED CONTROL
WHILE STOPPED AT A STOP LIGHT (DEPRESSING THE BRAKE), THE VEHICLE LUNGED FORWARD AND RPM KEPT HIGH. RPM WENT TO NORMAL IN FEW SECONDS. IT OFTEN HAPPENS (1 OF 10 TIMES DEPRESSING BRAKE), YESTERDAY MORNIG THE CAR LOST POWER ON FREE WAY (VECHICLE SPEED WAS NOT ABLE TO PASS 40 MPH), IT BACKED NORMAL IN THE AFTERNOON. SENT THE CAR TO GARAGE, IT CAN BE REPEATED BY SHIFT TO D, DEPRESSING BOTH GAS AND BRAKE PEDALS, QUICKLY RELEASE GAS PEDAL.
NHTSA complaint #11088639 — an unverified report by a vehicle owner.
at 158,000 milesNovi, MI
ENGINE
WHILE STOPPED AT A STOP LIGHT (DEPRESSING THE BRAKE), THE VEHICLE LUNGED FORWARD AND RPM KEPT HIGH. RPM WENT TO NORMAL IN FEW SECONDS. IT OFTEN HAPPENS (1 OF 10 TIMES DEPRESSING BRAKE), YESTERDAY MORNIG THE CAR LOST POWER ON FREE WAY (VECHICLE SPEED WAS NOT ABLE TO PASS 40 MPH), IT BACKED NORMAL IN THE AFTERNOON. SENT THE CAR TO GARAGE, IT CAN BE REPEATED BY SHIFT TO D, DEPRESSING BOTH GAS AND BRAKE PEDALS, QUICKLY RELEASE GAS PEDAL.
NHTSA complaint #11088639 — an unverified report by a vehicle owner.
at 158,000 milesNovi, MI
SERVICE BRAKES
WHILE STOPPED AT A STOP LIGHT (DEPRESSING THE BRAKE), THE VEHICLE LUNGED FORWARD AND RPM KEPT HIGH. RPM WENT TO NORMAL IN FEW SECONDS. IT OFTEN HAPPENS (1 OF 10 TIMES DEPRESSING BRAKE), YESTERDAY MORNIG THE CAR LOST POWER ON FREE WAY (VECHICLE SPEED WAS NOT ABLE TO PASS 40 MPH), IT BACKED NORMAL IN THE AFTERNOON. SENT THE CAR TO GARAGE, IT CAN BE REPEATED BY SHIFT TO D, DEPRESSING BOTH GAS AND BRAKE PEDALS, QUICKLY RELEASE GAS PEDAL.
NHTSA complaint #11088639 — an unverified report by a vehicle owner.
at 162,500 milesWarrior, AL
VEHICLE SPEED CONTROL
(SENT TO FORD) THIS LETTER SERVES TO INFORM YOU OF A SERIOUS MECHANICAL DEFECT. I DRIVE A 2007 FORD TAURUS SEL [XXX] WITH APPROXIMATELY 162,500 MILES. THE CAR IS IN GOOD SHAPE AND HAS REGULAR MAINTENANCE. WE ALSO OWN A FORD MUSTANG, FORD FOCUS, AND FORD F-150. WE HAVE BEEN REGULAR FORD CUSTOMERS FOR YEARS. TODAY I DROVE MY CAR ON THE INTERSTATE FOR A FEW MINUTES BEFORE SOMETHING WAS APPARENTLY VERY WRONG. I SPED UP TO MERGE WITH TRAFFIC AND SUDDENLY THE CAR CONTINUED ACCELERATING, EVEN WITH MY FOOT OFF THE GAS. I USED THE BRAKE TO SLOW DOWN A BIT, BUT IT WOULD NOT SLOW DOWN ENOUGH. FROM THERE I BEGAN HAVING A PANIC ATTACK. I WASN'T SURE IF I COULD GET OUT OF TRAFFIC WITHOUT HITTING SOMEONE AND OFF THE EXIT RAMP. WITHOUT GOING INTO ALL THE DETAILS, I MANAGED TO USE THE EXIT LANE AND SOMEWHAT SAFELY STOP THE CAR AT AN ABANDONED GAS STATION. UPON TRYING TO BRING THE CAR TO A FULL STOP, I USED THE PARKING BRAKE AND PUT THE CAR IN PARK. THE ENGINE ROARED AND THE RPMS SKYROCKETED TO 4,000 BEFORE I WAS ABLE TO TURN THE CAR OFF. HAD THIS NOT BEEN A MONDAY EARLY AFTERNOON WITHOUT MUCH TRAFFIC ON A SUNNY DAY, I DON?T KNOW IF THIS STORY WOULD HAVE ENDED AS WELL. I TRULY FEARED FOR MY LIFE AND THOSE ON THE ROAD WITH ME. IT IS CLEAR AFTER THE FACT THAT THE CRUISE CONTROL LINKAGE CAME OFF. (I HAVE NEVER USED THE CRUISE CONTROL IN THIS CAR, INCLUDING TODAY.) LOOKING AT THIS I CANNOT IMAGINE HOW FORD COULD DESIGN SOMETHING SO CLEARLY DESIGNED TO FAIL. WHEN THE GAS IS PUSHED, POSSIBLY IN EXCESS TO ENTER A BUSY INTERSTATE, THE PLASTIC ASSEMBLY IS PUSHED TO THE POINT THAT IT WILL EVENTUALLY FAIL. I DEMAND A FULL INVESTIGATION OF THIS SO THAT NO ONE ELSE'S LIFE WILL BE ENDANGERED AS MINE WAS TODAY. I HAVE YET TO FULLY RECOVER THIS HIGHLY EMOTIONAL EVENT. I WOULD APPRECIATE A COPY OF YOUR INVESTIGATIVE FINDINGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11082595 — an unverified report by a vehicle owner.
at 162,500 milesWarrior, AL
ENGINE
(SENT TO FORD) THIS LETTER SERVES TO INFORM YOU OF A SERIOUS MECHANICAL DEFECT. I DRIVE A 2007 FORD TAURUS SEL [XXX] WITH APPROXIMATELY 162,500 MILES. THE CAR IS IN GOOD SHAPE AND HAS REGULAR MAINTENANCE. WE ALSO OWN A FORD MUSTANG, FORD FOCUS, AND FORD F-150. WE HAVE BEEN REGULAR FORD CUSTOMERS FOR YEARS. TODAY I DROVE MY CAR ON THE INTERSTATE FOR A FEW MINUTES BEFORE SOMETHING WAS APPARENTLY VERY WRONG. I SPED UP TO MERGE WITH TRAFFIC AND SUDDENLY THE CAR CONTINUED ACCELERATING, EVEN WITH MY FOOT OFF THE GAS. I USED THE BRAKE TO SLOW DOWN A BIT, BUT IT WOULD NOT SLOW DOWN ENOUGH. FROM THERE I BEGAN HAVING A PANIC ATTACK. I WASN'T SURE IF I COULD GET OUT OF TRAFFIC WITHOUT HITTING SOMEONE AND OFF THE EXIT RAMP. WITHOUT GOING INTO ALL THE DETAILS, I MANAGED TO USE THE EXIT LANE AND SOMEWHAT SAFELY STOP THE CAR AT AN ABANDONED GAS STATION. UPON TRYING TO BRING THE CAR TO A FULL STOP, I USED THE PARKING BRAKE AND PUT THE CAR IN PARK. THE ENGINE ROARED AND THE RPMS SKYROCKETED TO 4,000 BEFORE I WAS ABLE TO TURN THE CAR OFF. HAD THIS NOT BEEN A MONDAY EARLY AFTERNOON WITHOUT MUCH TRAFFIC ON A SUNNY DAY, I DON?T KNOW IF THIS STORY WOULD HAVE ENDED AS WELL. I TRULY FEARED FOR MY LIFE AND THOSE ON THE ROAD WITH ME. IT IS CLEAR AFTER THE FACT THAT THE CRUISE CONTROL LINKAGE CAME OFF. (I HAVE NEVER USED THE CRUISE CONTROL IN THIS CAR, INCLUDING TODAY.) LOOKING AT THIS I CANNOT IMAGINE HOW FORD COULD DESIGN SOMETHING SO CLEARLY DESIGNED TO FAIL. WHEN THE GAS IS PUSHED, POSSIBLY IN EXCESS TO ENTER A BUSY INTERSTATE, THE PLASTIC ASSEMBLY IS PUSHED TO THE POINT THAT IT WILL EVENTUALLY FAIL. I DEMAND A FULL INVESTIGATION OF THIS SO THAT NO ONE ELSE'S LIFE WILL BE ENDANGERED AS MINE WAS TODAY. I HAVE YET TO FULLY RECOVER THIS HIGHLY EMOTIONAL EVENT. I WOULD APPRECIATE A COPY OF YOUR INVESTIGATIVE FINDINGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11082595 — an unverified report by a vehicle owner.
at 162,500 milesWarrior, AL
SERVICE BRAKES
(SENT TO FORD) THIS LETTER SERVES TO INFORM YOU OF A SERIOUS MECHANICAL DEFECT. I DRIVE A 2007 FORD TAURUS SEL [XXX] WITH APPROXIMATELY 162,500 MILES. THE CAR IS IN GOOD SHAPE AND HAS REGULAR MAINTENANCE. WE ALSO OWN A FORD MUSTANG, FORD FOCUS, AND FORD F-150. WE HAVE BEEN REGULAR FORD CUSTOMERS FOR YEARS. TODAY I DROVE MY CAR ON THE INTERSTATE FOR A FEW MINUTES BEFORE SOMETHING WAS APPARENTLY VERY WRONG. I SPED UP TO MERGE WITH TRAFFIC AND SUDDENLY THE CAR CONTINUED ACCELERATING, EVEN WITH MY FOOT OFF THE GAS. I USED THE BRAKE TO SLOW DOWN A BIT, BUT IT WOULD NOT SLOW DOWN ENOUGH. FROM THERE I BEGAN HAVING A PANIC ATTACK. I WASN'T SURE IF I COULD GET OUT OF TRAFFIC WITHOUT HITTING SOMEONE AND OFF THE EXIT RAMP. WITHOUT GOING INTO ALL THE DETAILS, I MANAGED TO USE THE EXIT LANE AND SOMEWHAT SAFELY STOP THE CAR AT AN ABANDONED GAS STATION. UPON TRYING TO BRING THE CAR TO A FULL STOP, I USED THE PARKING BRAKE AND PUT THE CAR IN PARK. THE ENGINE ROARED AND THE RPMS SKYROCKETED TO 4,000 BEFORE I WAS ABLE TO TURN THE CAR OFF. HAD THIS NOT BEEN A MONDAY EARLY AFTERNOON WITHOUT MUCH TRAFFIC ON A SUNNY DAY, I DON?T KNOW IF THIS STORY WOULD HAVE ENDED AS WELL. I TRULY FEARED FOR MY LIFE AND THOSE ON THE ROAD WITH ME. IT IS CLEAR AFTER THE FACT THAT THE CRUISE CONTROL LINKAGE CAME OFF. (I HAVE NEVER USED THE CRUISE CONTROL IN THIS CAR, INCLUDING TODAY.) LOOKING AT THIS I CANNOT IMAGINE HOW FORD COULD DESIGN SOMETHING SO CLEARLY DESIGNED TO FAIL. WHEN THE GAS IS PUSHED, POSSIBLY IN EXCESS TO ENTER A BUSY INTERSTATE, THE PLASTIC ASSEMBLY IS PUSHED TO THE POINT THAT IT WILL EVENTUALLY FAIL. I DEMAND A FULL INVESTIGATION OF THIS SO THAT NO ONE ELSE'S LIFE WILL BE ENDANGERED AS MINE WAS TODAY. I HAVE YET TO FULLY RECOVER THIS HIGHLY EMOTIONAL EVENT. I WOULD APPRECIATE A COPY OF YOUR INVESTIGATIVE FINDINGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11082595 — an unverified report by a vehicle owner.
at 150,000 milesHoward Lake, MN
VEHICLE SPEED CONTROL
TAKATA RECALL I WAS DRIVING 60MPH AND TRIED TO SET CRUISE CONTROL AND TOOK FOR OFF GAS ABS THE CAR KEPT ACCELERATING FAST. ABOUT 80MPH I TAPPED THE BRAKE, CRUISE CONTROL LIGHT TURNED OFF AND CAR KEPT ACCELERATING AND RPMS WERE IN THE RED. I PUSHED AS HARD AS I COULD ON THE BRAKES AND CAR KEPT ACCELERATING PAST 85MPH AND I WAS NOW COMING INTO 30MPH ZONE AND RPMS WERE HIGH AND I TRIED TO PUT IT IN NEUTRAL CAUSE I DIDN'T KNOW WHAT TO DO. THE ENGINE REVVED COMPLETELY UP WITH RPMS AND I FINALLY JUST THREW IT IN PARK IN ROAD AND TURNED CAR OFF AND CALLED INSURANCE FOR TOW TRUCK. MY SON SAID I HAD BURNT MY BRAKES.. UNSURE OTHER THAN THERE WAS SMOKE FROM SOMEPLACE UNDER CAR. I GOT DOWN AND VISUALLY AND LOOKED FOR GAS PEDAL TO BE STUCK OR ANYTHING AND IT WAS NORMAL. TRIED STARTING CAR AND IMMEDIATELY TURNED IT BACK OFF DUE TO RPMS IN RED. HAPPENED 3 SEPERATE TIMES BUT MECHANIC NEVER FOUND ANYTHING WRONG OR WHAT IT WAS SO MY DAD DISCONNECTED THE CRUISE CONTROL WIRES OR SOMETHING WITH CRUISE CONTROL. CAR IDLES NOW HIGH AND RPMS RUN HIGHER THAN NORMAL. NOBODY KNOWS WHAT TO FIX SO I DON'T KNOW WHAT TO FIX.
NHTSA complaint #11080024 — an unverified report by a vehicle owner.