117 of the
6,468 complaints filed about the GMC Yukon
are about the driver-assist systems —
2% of everything owners reported.
The worst model year for it is 2021.
117
Complaints
2%
Share of all complaints
8
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
The contact owns a 2025 GMC Yukon. The contact stated that while the vehicle was shifted into reverse, the rear-view camera displayed a black screen. The image in the rear-view camera was not visible, specifically in areas where there were reflective lights. The dealer was contacted and assisted the contact with the brightness options on the rear-view camera and stated there was no failure with the camera. The camera was not repaired or replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 16.
NHTSA complaint #11753795 — an unverified report by a vehicle owner.
As I was driving the automatic emergency brakes went off and stopped me so hard and fast that I feel like I got whiplash. The seatbelt yanked me backwards, smacking my head against the headrest, I have an instant headache from it and my neck and shoulder still hurt 20 minutes later. It scared me and my child half to death, my heart was pounding and I could have been rear ended. I was driving about 40mph and was in no way in any harm/needing to break (specially this hard) for anything when this happened. This is not the first time my car has unnecessarily automatically slowed down quickly but this is the first time it’s ever been this abrupt and severe. I will be taking my car to be inspected for this issue and if my neck and shoulder still hurt in the next day or two, I will also be going to the doctor about the incident.
NHTSA complaint #11749056 — an unverified report by a vehicle owner.
I bought the vehicle used with 40,000 miles it’s has 100,856 now the engine shot off while I was driving and brought it to the GMC dealer that GM instructed me to the dealer had me pay 284.95 for inspection and then try to charge me 1284.95 for a complete tar down of the engine because of misfiring and ESC error codes.
NHTSA complaint #11747447 — an unverified report by a vehicle owner.
I bought the vehicle used with 40,000 miles it’s has 100,856 now the engine shot off while I was driving and brought it to the GMC dealer that GM instructed me to the dealer had me pay 284.95 for inspection and then try to charge me 1284.95 for a complete tar down of the engine because of misfiring and ESC error codes.
NHTSA complaint #11747447 — an unverified report by a vehicle owner.
**Incident / vehicle info:** - **Year / Make / Model:** 2026 / GMC / Yukon (Elevation) - **Date incident began:** ~mid-March 2026 - **Odometer / mileage:** under 1,000 - **Component:** Back Over Prevention: Rearview Camera (and/or Electrical System / Visibility) - **Crash? Fire? Injuries? Deaths?** No / No / No / No - **Vehicle still owned:** Yes - **Dealer or manufacturer contacted?** Yes — servicing dealer Rick Hendrick City Chevrolet (Charlotte); GM Customer Care cases 101763052 and 102071761 - **Description (paste this — ~1,700 characters, under the ~2,000 limit):** My 2026 GMC Yukon Elevation experiences intermittent total failure of the center infotainment/display screen, beginning around mid-March 2026. The failure is heat-related and intermittent: the screen functions on cool days, and on hot days it fails the vast majority of the time, unpredictably, after the vehicle heat-soaks in the sun. When it fails, the entire screen goes dark and I lose the backup camera and surround-view cameras, all HVAC/climate controls, audio, navigation, and most secondary controls. Steering, brakes, and engine are unaffected. This creates two safety hazards. First, loss of the rearview camera image eliminates rear visibility when backing — the exact risk FMVSS 111 is intended to prevent — raising the chance of a backover crash. Second, loss of all climate control in extreme heat endangers occupants in North Carolina summer temperatures, and a blank, unresponsive screen is a driver distraction. Here's everything in copy-paste form for the NHTSA complaint. **VIN:** 1GKS2BKD1TR227930 **Incident / vehicle info:** - **Year / Make / Model:** 2026 / GMC / Yukon (Elevation) - **Date incident began:** ~mid-March 2026 - **Odometer / mileage:** under 1,000 - **Component:** Back Over Prevention: Rearview Camera (and/or Electrical System / Visibility) - **Crash? Fire? Injuries? Deaths?** No / No / No / No - **Vehicle still owned:** Yes - **Dealer or manufacturer contacted?** Yes —
NHTSA complaint #11743636 — an unverified report by a vehicle owner.
The brake system control module, engine control module, and vehicle stability control system have repeatedly failed across 24 months and 9 repair attempts at two authorized GMC dealerships in Tennessee. As of March 17, 2026 the vehicle has 27 active diagnostic fault codes including U160F and U1610 (brake system control module lost communication on both CAN buses), U1611 (engine control module lost communication), and C2A0A (vehicle stability control disabling inhibited). All components are available for inspection at Beaman GMC in Antioch, Tennessee where the vehicle currently remains in an undrivable condition. Safety risk: Vehicle has stalled on the highway with my family including young children in the car. Brakes have randomly engaged over 100 times with nothing around and also failed to engage when needed. Stability control is disabled. These are active safety failures confirmed by GMC's own diagnostic scans. The problems have been confirmed by both Darrell Waltrip GMC and Beaman GMC across 9 visits. GMC's own Technical Assistance Center (Case XXX) was involved and could not resolve the defects. The vehicle was returned with more active codes than at drop-off after 57 consecutive days in GMC custody. Two unresolved GMC safety recalls are open on this vehicle — L87 engine loss of propulsion (N252494003) and brake fluid leak detection failure — directly related to the reported defects. Warning codes have been present and documented since October 2023 beginning at 1,381 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11728908 — an unverified report by a vehicle owner.
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a malfunction associated with a failed Over-The-Air (OTA) software update affecting electronic control modules. The (ECM), (BCM), and related electronic systems appeared to lose stability during operation. The vehicle attempted to reboot while being driven and displayed multiple system warnings. The vehicle is currently at the dealership and is available for inspection upon request. How was your safety or the safety of others put at risk?While driving, the vehicle began malfunctioning and attempting system reboots. The dashboard flickered, warning lights, and the vehicle exhibited unstable behavior. During a prior event, the vehicle experienced unintended acceleration and abrupt deceleration. This created a risk of loss of vehicle control, particularly in traffic. I have small children in this vehicle, and the unpredictable electronic behavior while in motion posed a significant safety concern. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership confirmed that a previous event was caused by a failed OTA software update. The vehicle has since malfunctioned again while driving and has been taken back to the dealership for further inspection. The dealership has acknowledged module instability and opened a TAK case with the manufacturer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by GMC1 dealership. A case has been opened with GM Customer Care. No police or insurance reports. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 9 days prior to the first major malfunction, the check engine light illuminate. On April 1, the check engine light re-appeared and the vehicle attempted to reboot again while driving.
NHTSA complaint #11728473 — an unverified report by a vehicle owner.
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a malfunction associated with a failed Over-The-Air (OTA) software update affecting electronic control modules. The (ECM), (BCM), and related electronic systems appeared to lose stability during operation. The vehicle attempted to reboot while being driven and displayed multiple system warnings. The vehicle is currently at the dealership and is available for inspection upon request. How was your safety or the safety of others put at risk?While driving, the vehicle began malfunctioning and attempting system reboots. The dashboard flickered, warning lights, and the vehicle exhibited unstable behavior. During a prior event, the vehicle experienced unintended acceleration and abrupt deceleration. This created a risk of loss of vehicle control, particularly in traffic. I have small children in this vehicle, and the unpredictable electronic behavior while in motion posed a significant safety concern. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership confirmed that a previous event was caused by a failed OTA software update. The vehicle has since malfunctioned again while driving and has been taken back to the dealership for further inspection. The dealership has acknowledged module instability and opened a TAK case with the manufacturer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by GMC1 dealership. A case has been opened with GM Customer Care. No police or insurance reports. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 9 days prior to the first major malfunction, the check engine light illuminate. On April 1, the check engine light re-appeared and the vehicle attempted to reboot again while driving.
NHTSA complaint #11728473 — an unverified report by a vehicle owner.
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a malfunction associated with a failed Over-The-Air (OTA) software update affecting electronic control modules. The (ECM), (BCM), and related electronic systems appeared to lose stability during operation. The vehicle attempted to reboot while being driven and displayed multiple system warnings. The vehicle is currently at the dealership and is available for inspection upon request. How was your safety or the safety of others put at risk?While driving, the vehicle began malfunctioning and attempting system reboots. The dashboard flickered, warning lights, and the vehicle exhibited unstable behavior. During a prior event, the vehicle experienced unintended acceleration and abrupt deceleration. This created a risk of loss of vehicle control, particularly in traffic. I have small children in this vehicle, and the unpredictable electronic behavior while in motion posed a significant safety concern. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership confirmed that a previous event was caused by a failed OTA software update. The vehicle has since malfunctioned again while driving and has been taken back to the dealership for further inspection. The dealership has acknowledged module instability and opened a TAK case with the manufacturer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by GMC1 dealership. A case has been opened with GM Customer Care. No police or insurance reports. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 9 days prior to the first major malfunction, the check engine light illuminate. On April 1, the check engine light re-appeared and the vehicle attempted to reboot again while driving.
NHTSA complaint #11728473 — an unverified report by a vehicle owner.
My 2025 GMC Yukon's infotainment system has repeatedly failed. The huge center screen frequently goes black upon starting the car. Once the screen goes black you are unable to control literally dozens of the vehicle's features including but not limited to climate controls, safety features, heated/ventilated seats, gps, lane assist, the radio, no backup camera, etc. When the screen blacks out, the vehicle automatically turns the heat on to 76 degrees every single time and blows hot air from the front windshield defogger vents only. The list of features controlled by the touch screen is quite enormous. I have taken the vehicle to the GMC dealer four (4) times for software updates, none of which solved the problem and they have admitted they have no fix for this issue. The issue is widespread, as I have encountered literally hundreds of owners online like myself dealing with the very same problem; brand new cars that just do not work. GMC has done absolutely nothing to get to the bottom of this.
NHTSA complaint #11726887 — an unverified report by a vehicle owner.
My 2025 GMC Yukon's infotainment system has repeatedly failed. The huge center screen frequently goes black upon starting the car. Once the screen goes black you are unable to control literally dozens of the vehicle's features including but not limited to climate controls, safety features, heated/ventilated seats, gps, lane assist, the radio, no backup camera, etc. When the screen blacks out, the vehicle automatically turns the heat on to 76 degrees every single time and blows hot air from the front windshield defogger vents only. The list of features controlled by the touch screen is quite enormous. I have taken the vehicle to the GMC dealer four (4) times for software updates, none of which solved the problem and they have admitted they have no fix for this issue. The issue is widespread, as I have encountered literally hundreds of owners online like myself dealing with the very same problem; brand new cars that just do not work. GMC has done absolutely nothing to get to the bottom of this.
NHTSA complaint #11726887 — an unverified report by a vehicle owner.
The contact owns a 2021 GMC Yukon. The contact stated that while driving at various speeds, the vehicle shuddered abnormally with blue smoke coming from the exhaust, with the message "Lane Departure Assist" displayed. The check engine and stabili-trak warning lights were illuminated. The vehicle was taken to a local service center, where it was diagnosed with cylinder #1 misfire. The local dealer was contacted. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to the GMC Service Bulletin:15-06-01-002L. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
NHTSA complaint #11725844 — an unverified report by a vehicle owner.
Purchased new August 29, 2025 On 12/3/25- Mileage 4495. Took vehicle in for first maintenance service. Tire rotation and oil change. On 1/7/26- Reported grinding noise we had began noticing when starting vehicle. Engine light Service ESC. Service Traction control. Reported to Ben Mynatt GM. On 1/8/26 Mileage 7120- Took Yukon in for service due to grinding noise. Due for 6 module updates and 3 stand alone updates. On 2/16/26 Noticed ticking noise when heat in on high. Scheduled service for 2/26. On 2/24/26 Smell from car, oil reporting low. Dip stick completely dry. Sent email and photos to Ben Mynatt Service. On 2/26/26 Took vehicle in for service. Service advised to start oil consumption test. Ordered blower motor for the squealing noise. Cyl 3 misfire. Was told by the dealer, possibly needs engine 2/27/26 Took Vehicle in for service Check engine light on. Bearing inside blower motor and blower motor replaced. Replaced coil cyl 3 Tire Rotation 2/28/26 Car shaking, smoking, engine light on. Terrible smell from exhaust. Engine light came on, Service ESC, Service Traction Control, Forward Collision Unavailable, Reduced Acceleration Drive with Care Alert. GMC Alert: Service the engine and transmission system immediately alert, Engine Light on. Vehicle Approx miles. Codes misfires to cylinder 3. Took vehicle right to Service Dept. Codes Cleared. Replaced coil on cyl 3 March 7th - Mileage 11,200 Car shaking vigorously! Engine light flashing. Loud knocking coming from vehicle. GMC alert: Service the engine and transmission system immediately alert. Emission system- service now. Engine and Transmission System Service now. Service antilock braking, Stabilitrack stability control systems and airbag system. Service Air Bag System. Emailed to Service March 9th. Took vehicle in. Cylinder 3 & 8 misfire code cold start rough idle code. Oil consumption using approx1 qt of oil/500 miles. Vehicle unsafe risk of engine seizure, fire risk and loss of acceleration is extreme danger
NHTSA complaint #11724693 — an unverified report by a vehicle owner.
We were driving on the highway when the service lights came on along with the check engine light started flashing. The truck sounded like it hesitated a little, but the lights turned off and it drove his normal. We exited the freeway as we were close to home came home, parked it turned it off and turned it back on to test it, and it hesitated to turn on so we took it straight to the dealership where they repeated the issue. We left it there. They did not call me so I went up to the dealership the following day to check on this and I had not heard from them they told me why they were on the test drive that the engine had locked up. My vehicle was a part of the initial recall. They told me that it passed the inspection and they changed the oil to the new oil that was required and now at 12,000 miles my engine has failed
NHTSA complaint #11723372 — an unverified report by a vehicle owner.
We were driving on the highway when the service lights came on along with the check engine light started flashing. The truck sounded like it hesitated a little, but the lights turned off and it drove his normal. We exited the freeway as we were close to home came home, parked it turned it off and turned it back on to test it, and it hesitated to turn on so we took it straight to the dealership where they repeated the issue. We left it there. They did not call me so I went up to the dealership the following day to check on this and I had not heard from them they told me why they were on the test drive that the engine had locked up. My vehicle was a part of the initial recall. They told me that it passed the inspection and they changed the oil to the new oil that was required and now at 12,000 miles my engine has failed
NHTSA complaint #11723372 — an unverified report by a vehicle owner.
I had an incident in my 2020 GMC Yukon, where the forward collision crash alert went off and there was total loss of brakes. The brake pedal went to the floor. After the crash alert ended, the brakes returned. This happened on the highway and could have turned into a disastrous event. The dealership has been unable to diagnose or recreate this issue. They claim they did not find anything and the vehicle is safe to drive. I have turned off the collision detection system in the meantime. I feel strongly that this is a software issue that needs addressed. GM has replied that they support the dealership but if I want a second opinion I can go to another dealership for input.
NHTSA complaint #11721207 — an unverified report by a vehicle owner.
Automatic emergency braking system deployed unexpectedly on acceleration from a traffic light stop. Vehicle was about 10-15 MPH and system operated with no brake pedal input. A vehicle behind had to do a panic stop to avoid collision. Deployment disengaged when accelerator pedal was released. My wife, principal driver, was in the car. She advised this had occurred two times before. No recalls are presently listed for the vehicle.
NHTSA complaint #11716767 — an unverified report by a vehicle owner.