64 of the
1,191 complaints filed about the Honda Accord Hybrid
are about the steering —
5% of everything owners reported.
The worst model year for it is 2024.
Concerned about a knocking/creaking type noise made at stop and low speeds when turning the steering wheel. This seems to be a common issue and Honda hasn't acknowledged the issue publicly. But I'm concerned about letting it go long term if American Honda does not want to provide a rack replacement.
NHTSA complaint #11697572 — an unverified report by a vehicle owner.
The steering in my 2024 Honda Accord Hybrid gets sticky. It resists movement making small adjustments, especially on the highway. It gets worse the longer that I drive but then goes away if I stop the car (like at a rest stop) but then reappears soon after. After my 2nd complaint to the dealership, the service manager states that he took it on a one hour drive and didn't experience the same issue. I called the dealership on 10/30/2025 stating that the problem seems to be getting worse. They said that they couldn't do anything unless they can recreate the issue, but could not offer me a loaner vehicle while they have my car. At times, knowing that the steering is electronically controlled, I fear that I will lose all steering when driving on the highway. This issue needs to be investigated to see if the recall that involved other VIN's of the same model needs to be expanded.
NHTSA complaint #11696892 — an unverified report by a vehicle owner.
Wiring harness failed randomly at 42,000 with no damage to the harness, engine, or vehicle itself. Without the wiring harness the engine does not run properly and shakes violently, causing the car to lose power. This happened with no prior warnings, problems, or damage. Additionally the steering rack seems “loose” and changes direction quite quickly when hitting a pothole or uneven roads even at lower speeds. I have to make sure I constantly have a firm grip on the wheel so no sudden unexpected direction changes occur due to imperfections in the road.
NHTSA complaint #11690146 — an unverified report by a vehicle owner.
Steering rack clunking on every turn of the wheel. Common problem being reported online, Honda does do replacements but often dealers will fight over the severity of the problem. A brand new vehicle should not have steering problems.
NHTSA complaint #11689738 — an unverified report by a vehicle owner.
The steering clicks in all roads in san francisco, the hondalink is the worst app never works as expected and the lane keeping assistance sucks, it can’t helps more than a second actually i used to have a toyota and really works great. The apple carplay sucks in unstable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11689605 — an unverified report by a vehicle owner.
I was sitting in my car, and the entire steering and brake system went offline and the car had a bunch of hazard lights on and said to tow to a dealership. I tested the steering, and didn’t feel the wheels turn with the steering wheel, and the brakes went to the floor. When I went to shut off my car, it did the emergency shut-off (press 2xs or hold for 3 seconds). I attempted to restart the car about 4 times that night, and then I let it sit and tried it again 2 more times before having it towed to the dealership. The dealership stated they received the car and everything was suddenly fine and there were no code history, and they could not tell me the issue. Prior to this, the only issue I had was the car braking when no one was in front of me, but no issues with the steering wheel. With the entire brake system and steering system out, it could have caused a serious accident if I was driving at the time, but I was parked.
NHTSA complaint #11688599 — an unverified report by a vehicle owner.
Subject: Complaint Regarding Steering Noise Issue on 2023 Honda Accord Hybrid Dear Honda Customer Service, I am writing to formally file a complaint regarding the steering issue on my 2023 Honda Accord Hybrid, purchased in June 2023. •In July 2024, when my vehicle had around 29,540 miles, I first reported a steering noise issue to the dealership. At that time, the dealer only applied lubrication, which did not resolve the root cause. •In July 2025, when the mileage was around 60,440 miles, the same steering noise reappeared. The dealership replaced the right inner tie rod and performed an alignment, but the noise persisted. Later, they concluded that the steering rack would eventually need replacement. •I also noticed that this issue only occurs in extremely hot weather (high summer temperatures around 90°F). Once the temperature drops to around 70–80°F, the noise disappears completely. Because of this seasonal nature, the problem is very hard to reproduce during normal conditions, and it was not fully diagnosed while the car was still under warranty. Now, Honda has denied goodwill repair, stating that the vehicle has exceeded 60,000 miles. However, I strongly believe this problem started during the warranty period (July 2024) and was not properly resolved by the dealer, despite multiple visits. The issue is clearly related to a defect that only appears in extreme temperatures, which is beyond my control as a customer. This is extremely disappointing, as I have always trusted Honda’s reputation for quality and reliability. A steering problem is a serious safety concern, and denying repair based solely on mileage—when the defect clearly originated under warranty—feels unfair and unprofessional. I am requesting that Honda reconsider this case and provide goodwill repair coverage for the steering rack replacement. If this matter is not addressed, I will have no choice but to escalate my complaint to the National Highway Traffic Safety Administration (NHTSA),
NHTSA complaint #11682348 — an unverified report by a vehicle owner.
Ride quality is so bad and uncomfortable i am struggling to drive it straight and makes me so tired been in service 3 times for this issue and everyone says they can replicate the issue. Even bought brand new tires and doing the same
NHTSA complaint #11681173 — an unverified report by a vehicle owner.
The steering rack started to make a clicking noise after I received an oil change and tire rotation. Driving itself wasn't affected, but the noise continued.
NHTSA complaint #11680663 — an unverified report by a vehicle owner.
Purchased my car brand new. Within 1.5 years I've had to have 2 steering racks replaced and another component replaced within the steering column. Currently my lane keeping assist problem is on and I'm waiting to get appt confirmation from the service dept manager. My infotainment center went black and quit working and had to be replaced a little over a year after purchasing the car. The paint began peeling off my front bumper within 6 months of purchasing the car. I'm currently dealing with the Honda I purchased from to try to come to a resolution of this issue since I don't want my brand new car to have a bumper repainted and possibly not match and have it show up on a carfax report. Also have what the dealership calls "fisheyes" under the clear coat of the factory paint. Approx 20-25 spots on my entire car. The dealership said they could "buff" the places but shouldnt have left the factory in that condition. The body shop that Honda sent me too said once they started buffing on the "fisheyes" that they couldn't guarantee that the buffing of the spots would correct the issue or if they would need to repaint which I'm not ok with since it is a brand new car and paint might not even match the rest of the car. Also', I should add that all the maintenance and repairs have been completed at the dealership where I purchased my car brand new.
NHTSA complaint #11680689 — an unverified report by a vehicle owner.
Car since bought brand new had a pull to one side of the road with noises coming from steering components when operating or hitting any road bumps, which led to prematurely worn wheels and road noises( capping) dealer performed alignment and changed cable reel in steering column.., it got misaligned again 5 days later! And still going through the dark tunnel please help!
NHTSA complaint #11678768 — an unverified report by a vehicle owner.
I bought a Honda Accord Hybrid on June 15, 2023. The steering wheel made a noise in 2024. I repaired it once, but the problem of the steering wheel making a noise reappeared in June this year 2025. The steering wheel problem has always existed.
NHTSA complaint #11670053 — an unverified report by a vehicle owner.
A repeated clicking or popping noise is coming from the electric steering rack when turning the steering wheel left or right, especially at low speeds or when stationary. The issue started with a faint sound and has progressively worsened. It now occurs in both directions and is clearly audible during tight maneuvers or while parking. This may indicate internal looseness or failure in the steering gear assembly, which raises safety concerns as it could affect steering precision or lead to unexpected resistance. Several other owners of the same vehicle model have reported the exact same issue, which suggests this may be a design or manufacturing defect. There were no warning lights or dashboard messages before or during the issue. The condition occurs consistently and may continue to worsen.
NHTSA complaint #11668049 — an unverified report by a vehicle owner.
When picking up speed, the steering wheel is difficult to turn. And not working line keep Assistance. U0416 code in ecu (eps). No any errors on dashboard.
NHTSA complaint #11663308 — an unverified report by a vehicle owner.
I was driving on a city street at about 30mph. There was no one in front of me or behind me. Nothing in the road. The orange rectangular brake light came on for no reason, kept flashing and it felt as if the brakes were automatically being pumped, slowing the car down to a compete stop. In addition, I had no control of the steering. It was very dangerous situation which could have resulted in accident or injury.
NHTSA complaint #11662692 — an unverified report by a vehicle owner.
2023 honda accord sport Steering sticking when turning causing the vehicle to over correct. Noted this at honda service center during 1st oil change and subsequent visits. Nothing ever found. Now it makes a clicking noise. Took to service center and they think it's the steering rack. Have to take it back during a weekday for confirmation. Now I'm slightly outside the warranty for parts. Service center says it could cost $4,000 to fix. No lights indicating an issue. Why hasn't Honda issued a recall on the steering rack for 2023 honda accord hybrid like they did with other models having the same issue. Very very frustrating...
NHTSA complaint #11654243 — an unverified report by a vehicle owner.
The contact owns a 2024 Honda Accord. The contact stated while driving 40 MPH, the vehicle became difficult to turn with a popping sound coming from the vehicle. There were no warning lights illuminated. The vehicle was then taken to a dealer where it was diagnosed with rack and pinion. The contact stated that initially after the repair, the rack and pinion part was defective, and another rack and pinion part was ordered. The contact stated that an alignment was performed four times. The vehicle was repaired; however, a year after the repair, the vehicle started shaking and the wheels were bent. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 5,600.
NHTSA complaint #11653186 — an unverified report by a vehicle owner.
Turning the wheel causes a popping and crackle type of noise. The sound is continuing to worsen and I can hear it from inside and outside of the car. Local Honda dealer told us there isn’t a replacement part as of now and this is a factory defect that hasn’t been recalled at the present time. I feel it could be a safety issue related to the ability to steer and control the car when it sticks or pulls
NHTSA complaint #11646223 — an unverified report by a vehicle owner.