The contact owned a 2026 Honda HR-V. The contact stated that the vehicle was driven for forty minutes without a failure; however, while the vehicle was parked outside, the contact heard a loud explosion. The contact discovered that the vehicle had caught on fire. The firefighters arrived on the scene and extinguished the fire. A Fire Department report was filed. The vehicle was towed to a tow yard and was deemed a total loss by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.
NHTSA complaint #11758182 — an unverified report by a vehicle owner.
Sudden loss of motive power while driving due to a complete CVT failure (creating a dangerous traffic hazard), and Honda Corporate's refusal of assistance.
NHTSA complaint #11757510 — an unverified report by a vehicle owner.
My 2019 HR-V transmission is suffering from the premature CVT belt deterioration outlined in Honda's internal service bulletins TSB 21-047. My car has 99,000 miles and Honda refuses to replace the faulty transmission. The intermittent loss of acceleration poses an immediate safety hazard when merging onto highways or navigating heavy traffic.
NHTSA complaint #11756536 — an unverified report by a vehicle owner.
The contact owns a 2027 Honda HR-V. The contact stated that, on several occasions while driving at speeds above 65 MPH, an abnormal humming sound came from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70.
NHTSA complaint #11755928 — an unverified report by a vehicle owner.
The transmission belt deteriorated. I had noticed my gears slightly delayed over past couple months. On July 10th, i was on freeway during morning commute traffic and the car lost all power. All the dash warning lights came on and I luckily got to side of road. I towed to dealer and they confirmed that it was premature belt deterioration. I sent a claim to honda and they agreed that was the issue but they would not honor any warranty against it. I was never informed by either Honda America, nor my dealership that there could be any issue with my transmission. Apparently, honda issued bullitin 21-047 knowing that an issue exists but unfortunately my car is 2mos over in time.
NHTSA complaint #11752667 — an unverified report by a vehicle owner.
My 2018 Honda HR-V had the federally-mandated Safety Recall 24-015 (Fuel Pump Motor replacement) performed on August 16, 2025 at Honda Westborough, Westborough, MA. The vehicle had zero EVAP-related issues or warning lights before that recall work. Approximately 9 months later, in May 2026, a parking alert and check engine light appeared on the dash. I brought the vehicle back to the same dealership. The technician retrieved diagnostic codes P0455 (large EVAP leak) and P0456 (small EVAP leak), performed a smoke test, and confirmed the leak was coming specifically from the FUEL PUMP MOTOR AREA - the exact same location where the recall work had been performed. The technician's own notes state: "confirmed leak coming from the fuel pump motor area." After replacing the O-ring and lock ring, the leak persisted at the same spot. A new fuel pump assembly (part# 17045-T7X-A02) was ultimately installed to resolve it. Honda Westborough charged me $1,676.61 for this repair, including $870.50 in labor and $724.83 in parts. When I contacted American Honda Customer Relations, they declined to reimburse me, stating the repair was unrelated to the recall. I strongly dispute this. The recall involved opening the fuel pump housing to replace the motor. The subsequent EVAP leak was confirmed by smoke test to originate at that exact location. No such issues existed before the recall. This is a direct causal connection. Other Honda owners on public forums (HR-V Forum, CivicX Forum) have reported identical P0455/P0456 EVAP leaks appearing within days or months of the same recall being performed, suggesting a systemic issue with the recall repair procedure, specifically, improper resealing of the fuel pump housing after motor replacement. I am requesting: 1. An investigation into whether the Recall 24-015 repair procedure is causing downstream EVAP system failures. 2. Honda be required to reimburse owners who incurred repair costs caused by improper recall workmanship.
NHTSA complaint #11743597 — an unverified report by a vehicle owner.
The vehicle has a recurring safety defect where it suddenly shuts off / stalls while driving. This has happened multiple times, including immediately after the dealership performed repairs and issued "clean" diagnostic reports stating no issues were found. Key details: PCU codes were present on the first visit but were not properly addressed. Repair orders contain clear inconsistencies, including claims of test drives and mileage that do not match the actual odometer readings. On the most recent visit, I did not authorize any further repairs, yet the dealership now claims the vehicle is "resolved" and ready for pickup. The vehicle has been at Honda dealerships for a total of 57 days across multiple failed repair attempts. I have refused to take possession of the vehicle due to the ongoing safety risk of it shutting off while driving.
NHTSA complaint #11741009 — an unverified report by a vehicle owner.
Complaint Regarding 2018 Honda HR-V AWD – Air Conditioning Failure, Odometer Malfunction, and Prior Fuel Pump Replacement. I am filing a complaint regarding my 2018 Honda HR-V AWD due to ongoing mechanical and electrical issues that appear to affect many Honda HR-V owners. The primary issue is the air conditioning system, which has not been functioning consistently. The A/C repeatedly fails to cool properly and intermittently stops working altogether. I am aware that many other Honda HR-V owners have reported similar air conditioning problems, and Honda has offered extended warranty coverage for certain Honda vehicles with A/C system defects. However, my vehicle has not been included in that extended coverage, despite experiencing the same recurring issues. In addition, the vehicle previously required a fuel pump replacement in 2021. I am concerned that this may indicate broader reliability and safety-related defects affecting this model. The vehicle is also experiencing mechanical and electrical problems involving the odometer/instrumentation system. The odometer has shown irregular behavior and appears to malfunction intermittently, raising concerns about the accuracy of vehicle information and overall reliability. I have been experiencing these issues for years without any resolution. I reached out to Honda Customer Service about these issues, but because my "VIN" is not included in the recall or extended warranty, I haven't been able to get much help. I believe these issues warrant investigation, particularly given the number of similar complaints from other Honda HR-V owners. I respectfully request that Honda be required to extend warranty coverage and corrective action to include affected 2018 Honda HR-V AWD vehicles like mine. Thank you for your attention to this matter
NHTSA complaint #11739139 — an unverified report by a vehicle owner.
The contact owns a 2023 Honda HR-V. The contact stated that all the warning lights were illuminated. The vehicle stalled upon starting. The vehicle was taken to an independent mechanic, where the fuse was replaced. The vehicle was repaired, but the failure recurred. While depressing the start button, the look in the rear mirror was displayed. The vehicle failed to start. The brake pedal was kicking back. The vehicle was taken to the local dealer, who was unable to determine the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 28,000.
NHTSA complaint #11736027 — an unverified report by a vehicle owner.
Dear American Honda Motor Co., Inc. ,I am writing to formally document my experience with a premature failure of the Continuously Variable Transmission (CVT) in my Honda HR-V. The vehicle was covered under the extended warranty program Honda implemented specifically for the known CVT issues affecting 2016–2020 model years.In On 3/10/26 the CVT failed at approximately 96,000 miles. The vehicle was towed to an authorized Honda dealership, where technicians confirmed premature belt deterioration and breakage. Prior to the failure, I had the vehicle serviced at the dealership for the Powertrain Control Module (PCM) software update outlined in Honda Service Bulletin 21-047. During that visit, I reported a noticeable burning smell, which I now believe originated from the failing transmission belt. The dealership assured me there were no issues and stated that the software update had adjusted the gear ratio to reduce strain on the transmission. The vehicle was returned to me with no further action recommended. Subsequent communication with American Honda revealed that the company had been aware of widespread CVT belt issues in these model years. Rather than issue a full recall, Honda extended the powertrain warranty to 7 years or 150,000 miles (whichever occurs first). My repeated attempts to escalate the matter with Honda Customer Service, including multiple requests for contact information for a regional manager, were unsuccessful. After several weeks of delays—during which my vehicle remained at the dealership for over 20 +days—Honda Corporate initially offered to cover a remanufactured CVT replacement at a cost of $4,500 to me. The dealership ultimately assisted by reducing my out-of-pocket expense to $2,900.I find it unacceptable that a vehicle with only 96,000 miles required a major transmission replacement costing nearly $3,000, especially after Honda had already acknowledged the defect through a technical service bulletin and an extended warranty. The dealership’s
NHTSA complaint #11730064 — an unverified report by a vehicle owner.
slowly pulling into head in parking in front of town homes and engine suddenly had sudden unintended acceleration . Car jumped curb, tried to brake but couldn't get car stopped and ran into end of group town home. Car is now in shop with about $8,000 to $9,000 dollars of damage. No knowledge of damage to home as Geico Insurance hasn't said Checked with Honda online forum and others reports of same . Contacted Honda dealer and they said no reports of this Now scared of this car as not sure it will not happen again
NHTSA complaint #11727544 — an unverified report by a vehicle owner.
I WAS GOING UP A STEEP NARROW ROAD, A BIG TRUCK WAS COMING DOWN SO I STOPPED AND HONKED SO HE WOULD BACK UP. WHEN HE DID, I WAS UNABLE TO MOVE MY SUV. IT FROOZE ENTIRELY, WOULDNT GO UP, WOULDNT GO IN REVERSE, JUST STAYED ON BUT WOULD NOT MOVE. AFTER SEVERAL ATTEMPTS I WAS ABLE TO GO BACK A LITTLE AND MOVE TO A SIDE AND THEN I WAS ABLE TO DRIVE UP THE ROAD. THIS WAS THE 2ND TIME THIS HAS HAPPENED SO I ASKED THE SERVICE SHOP AT THE DEALER TO CHECK IN DRIVING THE SAME ROAD. THE SITUATION DID NOT REPLICATE, THEREFORE THEY SAY THERES NOTHING THEY CAN DO OR CHECK, ALTHOUGH I HAVE READ THAT THIS VEHICLE HAS BEEN KNOW TO DO THIS, BUT THEY DID NOT EVEN LOOK AT THE PRINTED EVIDENCE I TOOK TO THEM.. THERE WERE SUGGESTIONS ON WHAT HAD TO BE CHECKED BUT THE MANAGER REFUSED TO EVEN READ THE INFORMATION. THE MECHANIC SUGGESTED I STEP ON THE GAS UP TO THE END, ALTHOUGH THE MANUAL SAYS YOU SHOULD HIT GAS SLOWLY WHEN STOPING ON A HILL. EITHER WAY I TRIED BOTH WAYS....IT STILL FREEZES.
NHTSA complaint #11725353 — an unverified report by a vehicle owner.
I've been the only owner to this 22' Honda HRV and I have serviced it at the dealer 90% of the time. All oil changes, coolant flush, transmission services etc. done on time. I recently got it diagnosed at my local Honda dealer because it was starting to make a noise when you stepped on the gas. The noise started at about 95k miles and becomes louder as you increase the speed of the vehicle. The dealer diagnosed it with an internal transmission failure. There were no warning lights or messages ever. No prior check engine lights on or mechanical issues prior to this. I am very disappointed with this vehicle. Hopefully this issue is looked into. I do not hope for this to happen to anyone with this vehicle.
NHTSA complaint #11722529 — an unverified report by a vehicle owner.
While stopped at a traffic signal, the vehicle failed to restart when the light turned green. On another occasion, the vehicle stalled during operation and would not start. The engine would crank but there was no ignition. This created a safety risk because the vehicle was disabled in traffic and unable to move out of the roadway, increasing the risk of a rear-end collision or other crash. The vehicle was towed to a dealership for inspection. The dealer diagnosed a failed Powertrain Control Module (PCM). The diagnosis indicated no spark and that the ignition coils were not receiving signal, although the crank sensor signal was present. The PCM was replaced, and the vehicle started and operated normally after replacement. No additional wiring, fuse, or grounding issues were identified. There were no prior warning lights, dashboard messages, or drivability symptoms before the failure occurred. The failure happened unexpectedly at approximately 52,889 miles. The replaced PCM is available through the servicing dealership if inspection is requested.
NHTSA complaint #11721088 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda HR-V. The contact stated that while driving approximately 45 MPH or faster, and while driving uphill, the vehicle suddenly stalled. During the first failure, the message “Emergency – Stop Driving Vehicle” was displayed on the instrument panel. The vehicle was turned off and restarted, and the message was no longer displayed. The vehicle was then driven to the residence. The vehicle had stalled three times on three separate occasions. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.
NHTSA complaint #11717473 — an unverified report by a vehicle owner.
I was driving to work and everything on the dashboard lit up. It actively showed that the car was changing gears while I was in traffic. I pulled over and the car reader gave me error - P0793. We have a 2018 Honda HRV with only 86,000 miles. The car became sluggish and sounded like something went wrong with the engine. There was no prior alarm or lights on dashboard before everything began blinking. There is a service bulletin for this issue by honda - 21-047 CVT belt deterioration warranty extension. Car is currently at Honda dealership and they denied us a good will request because we were 11 months and 29 days out of warranty.
NHTSA complaint #11715892 — an unverified report by a vehicle owner.
We experienced two problems with our Honda HRV, which was purchased in June 2025 (less than a year ago). The first issue is that the engine started displaying warning lights and would not turn on. This was due to rodents chewing on the wires, which were apparently soy-based plastic. The second issue is that the rear windshield shattered for no reason the other day. This is apparently a known issue with 2023 and 2024 HRV vehicles that led to a recall, but it also appears to be occurring with the 2025 HRV.
NHTSA complaint #11713597 — an unverified report by a vehicle owner.
The HRV is available for inspection upon request. It was taken to local Honda dealer for inspection based on the below: December 2025 - Highway driving slightly over speed limit posting 70mph when a majority of the lights on the dashboard came on (transmission, abs brake, awd, engine light, almost all lights) and the car immediately lost speed power and had to emergently pull over into safe lane off the highway. RPM revved irradically up to 6000. Tried to accelerate but it would sputter forward and did not want to shift transmission gears. Honda dealer has inspected the care and state that it needs transmission. The tech looked at it and did a magnet test which was positive information for him to tell me that it needed a transmission and AC belt. There is already a safety bulletin on this issue issued in 2021 covering all HRV models 2016-2000. The car has 112k and is 2020. It fits within the guidelines of the bulletin issued by Honda acknowledging that there is an issue with parts and manufacturing. It is bulletin #21-047: [XXX] Honda has stated my vin does not qualify. Online forums discuss that other people have the same problem in which honda corporate has told them the same thing. No notable warning signs. My safety was challenged and at risk when this happened without any warning at all. I was driving in high speed left lane and could have caused a severe accident with the immediate drop of speed by the car automatically. I have always taken great care of Honda cars that I have owned and this should have never happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11711268 — an unverified report by a vehicle owner.
Vehicle lost power 3 times within a 3 month period, with inability to go above 40 mph on the freeway. Dates of loss of power are: 8/31/25, 9/14/25, 11/16/25 Safety is of grave concern due to loss of power and inability to drive over 40mph on freeway. Took into (2) dealerships three times and they were unable to diagnose issue. The vehicle has been inspected 3 times. This vehicle should be added to the recall listing as this is the same engine issue with losing power. There were no warning lamps, messages or other symptoms prior to the failures.
NHTSA complaint #11700162 — an unverified report by a vehicle owner.
my name is [XXX] . My address is [XXX] , phone number [XXX] . I purchased a 2018 Honda HR-V and on yesterday I was driving on the beltway when my engine stalled. The car slowed down n the dashboard became black. It happened at 415pm and I put hazard lights on. Traffic was moving fast and I had just a small area to pull over. I turned the car key off and started the car again n proceeded to drive again. It was very scary. I looked for recalls with my vin number and didn’t see anything. I looked at the issues with my type car n that’s one issue with engine stalling for fuel pumps. I have a full tank of gas. I travel out of town a lot. I need you to add my car to the recall for fuel pump issue. Here is the vin number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11695554 — an unverified report by a vehicle owner.