Owners have filed 431 complaints
about the 2002 Hyundai Elantra with NHTSA between 2001 and 2020.
The largest single group is the suspension.
Across this model's run it ranks 9 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 59
Against the median year of the Hyundai Elantra. 50 means typical for this
model; 100 means roughly double.
Severity — 100
30.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 41
24% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other Hyundai Elantra
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Control ARM
2922.1%
Front
2720.6%
Frontal
2216.8%
Body
139.9%
Headlights
129.2%
Lower ARM
118.4%
Frame AND Members
107.6%
Automatic Transmission
75.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
82.6%
1,000 – 9,999 miles
175.5%
10,000 – 24,999 miles
3110.1%
25,000 – 49,999 miles
4815.6%
50,000 – 74,999 miles
6119.8%
75,000 – 99,999 miles
5116.6%
100,000 – 149,999 miles
7022.7%
150,000+ miles
227.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2001peak 13May 2020
NHTSA investigations into the 2002 Hyundai Elantra
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE09011Opened 18 Feb 2009Closed 21 Apr 2009SUSPENSION:FRONT:CONTROL ARM
FRONT LOWER CONTROL ARMS RUSTING
ON APRIL 14, 2009, HYUNDAI MOTOR CORPORATION SUBMITTED TO ODI A DEFECT INFORMATION REPORT INDICATING THAT IT WOULD RECALL A SALT-BELT POPULATION OF APPROXIMATELY 155,317 MODEL YEAR (MY) 2001 THROUGH 2003 HYUNDAI ELANTRA VEHICLES TO REMEDY A DEFECT THAT CAN RESULT IN LOSS OF VEHICLE CONTROL WITH AN INCREASED RISK OF A CRASH WHILE DRIVING (09V-125).THE AFFECTED VEHICLES COVER ALL MY 2001, MY 2002, AND MY 2003 THROUGH JANUARY 13, 2003 PRODUCTION.THESE INCLUDE ELANTRA VEHICLES THAT WERE ORIGINALLY SOLD OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA,...
EA08012Opened 10 Jul 2008Closed 14 Nov 2008AIR BAGS:FRONTAL
AIR BAG LIGHT ILLUMINATION
HYUNDAI IS CONDUCTING TWO SAFETY RECALLS TO CORRECT TWO SAFETY DEFECTS DESCRIBED BELOW.UNDER SAFETY RECALL 08V-532, HYUNDAI WILL INSTALL A VINYL PROTECTIVE SHIELD/COVER TO PREVENT SHORT CIRCUITS IN THE AIR BAG CONTROL MODULE CAUSE BY SPILLS OF LIQUIDS THAT SEEP INTO THE MODULE CONNECTOR. THIS ACTION APPLIES TO 78,369 MY 2001 VEHICLES (BUILT THROUGH 4/26/2001).THE AIR BAG CONTROL MODULE CONNECTOR IN MY 2001 VEHICLES BUILT AFTER 4/26/2001 IS COVERED BY THE CARPET.TO IMPROVE THE INTEGRITY OF THE SIDE IMPACT AIR BAG WIRING HARNESS UNDER THE DRIVER AND FRONT PASSENGER SEATS, HYUNDAI WILL INSTALL NE...
PE08017Opened 10 Mar 2008Closed 10 Jul 2008AIR BAGS:FRONTAL
AIR BAG LIGHT ILLUMINATION
IN CERTAIN MODEL YEAR (MY) 2001 AND 2002 VEHICLES, THE AIR BAG SYSTEM IS SUSCEPTIBLE TO AIR BAG LIGHT ILLUMINATION AND AIR BAG NON-DEPLOYMENT OR INADVERTENT DEPLOYMENT FROM LIQUID CONTAMINATION OF THE AIR BAG CONTROL MODULE.THE CONTROL MODULE IS LOCATED BENEATH AND NEAR CENTER CONSOLE CUP HOLDERS.ODI IS ALSO AWARE OF COMPLAINTS REGARDING AIR BAG LIGHT ILLUMINATION DUE TO LOSS OF PROPER AIR BAG ELECTRICAL INTEGRITY IN WIRING AND CONNECTIONS LOCATED UNDER THE FRONT SEATS.UNDER INVESTIGATION PE08-017, HYUNDAI PROVIDED 472 OWNER REPORTS AND 9,108 WARRANTY CLAIMS RELATED TO THESE ISSUES FOR MY 2001...
Recalls on the 2002 Hyundai Elantra
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09V125000
SUSPENSION:FRONT:CONTROL ARM
HYUNDAI IS RECALLING 160,904 MY 2001-2003 ELANTRA AND MY 2003 TIBURON VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT USED DURING THE WINTER MONTHS IN THESE JURISDICTIONS MAY RESULT IN INTERNAL CORROSION AND THINNING OF THE STEEL IN THE FRONT LOWER CONTROL ARMS. THE CORROSION MAY PROGRESS TO THE POINT WHERE THE LOWER CONTROL ARM'S UPPER AND LOWER PANELS BECOME PERFORATED. A PERFORATED FRONT LOWER CONTROL ARM MAY FRACTURE BETWEEN ITS BALL JOINT ATTACHMENT AND THE FORWARD AND REARWARD PIVOT ATTACHMENTS TO THE CHASSIS.
Risk: THE FRACTURING OF THE CONTROL ARM COULD AN OWNER'S CONTROL OVER THEIR VEHICLE THAT MAY INCREASE THE RISK OF A CRASH.
08V533000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
HYUNDAI IS RECALLING CERTAIN MY 2001-2002 ELANTRA VEHICLES. MOVEMENT OF THE SIDE IMPACT AIR BAG WIRING HARNESS MOUNTED UNDER EACH FRONT SEAT, POSSIBLY CAUSED BY CONTACT FROM MATERIALS PLACED UNDER THE SEAT, MAY RESULT IN AN ELECTRICAL RESISTANCE THAT WOULD CAUSE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) WARNING LIGHT ILLUMINATION.
Risk: THIS CONDITION ONLY RELATES TO THE DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIR BAGS AND MAY PREVENT SEAT MOUNTED SIDE IMPACT AIR BAG DEPLOYMENT DURING A CRASH WHERE SUCH DEPLOYMENT SHOULD OCCUR. NON-DEPLOYMENT OF THE SRS AIR BAGS MAY INCREASE THE RISK OF INJURY TO THE DRIVER AND FRONT PASSENGER UNDER CERTAIN CRASH CONDITIONS.
04V369000
FUEL SYSTEM, GASOLINE:STORAGE
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY" A VALVE ON THE FUEL TANK ASSEMBLY MAY NOT CLOSE PROPERLY. IF A VEHICLE ROLLS OVER AND THE FUEL TANK ASSEMBLY VALVE IS NOT PROPERLY CLOSED, FUEL SPILLAGE MAY OCCUR.
Risk: FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
04V178000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SOME PASSENGER VEHICLES CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.
Risk: FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
03V496000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
ON CERTAIN PASSENGER VEHICLES, THE BRAKE TUBES FOR THE REAR BRAKES CAN CONTACT THE STEERING GEARBOX MOUNTING BRACKETS.
Risk: CONTACT BETWEEN THE REAR BRAKE TUBES AND THE STEERING GEARBOX MOUNTING BRACKETS MAY RESULT IN REAR BRAKE TUBE WEAR AND CORROSION, INCREASING THE RISK OF BRAKE FLUID LEAKAGE. BRAKE FLUID LEAKAGE COULD RESULT IN REDUCED BRAKING CAPABILITY, WHICH COULD RESULT IN A CRASH.
03V257000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
ON CERTAIN PASSENGER VEHICLES, THE REAR BRAKE TUBES PASS BEHIND THE FRONT SUSPENSION CROSSMEMBER. TWO STEERING GEARBOX MOUNTING BRACKETS ARE WELDED TO THE CROSSMEMBER. ON VEHICLES EQUIPPED WITH AN ANTILOCK BRAKE SYSTEM (ABS), THE REAR BRAKE TUBES COULD CONTACT BOTH STEERING GEARBOX MOUNTING BRACKETS. ON VEHICLES THAT ARE NOT EQUIPPED WITH ABS, THE REAR BRAKE TUBES MAY CONTACT ONLY THE LEFT MOUNTING BRACKET. CONTACT BETWEEN THE REAR BRAKE TUBES AND THE STEERING BRACKETS COULD CAUSE WEAR AND CORROSION THAT COULD RESULT IN BRAKE FLUID LEAKAGE.
Risk: FLUID LEAKAGE COULD RESULT IN REDUCED BRAKING CAPABILITY INCREASING THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200912145,759 units in Canada
Suspension
On certain vehicles operated in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), road salt can collect in the outboard portion of the front lower control arm and may result in internal corrosion leading to thinning of the steel in the lower control arms. In severe cases, the corrosion may progress to the point where the lower control arm's upper and lower panels become perforated. A perforated front lower control arm may fracture between its ball joint attachment and the forward and rearward pivot attachments to the chassis. This could result in a loss of vehicle control and a crash causing property damage, personal injury or death. Correction: Dealers will inspect and, if necessary, replace the front lower control arms. Should the control arms not require replacement, drainage holes will be added, as well as treatment with rust-proofing material to arrest the corrosion process.
Recall 200429319,930 units in Canada
Brakes
On certain non- ABS vehicles located in Quebec, Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland, after sustained exposure to temperatures below -30 degrees Celsius, the power brake booster diaphragm may lose elasticity. After the first application following a sustained period of non-operation at temperatures below -30 degrees Celsius, the reduced elasticity of the diaphragm prevents the brake booster vacuum valve from fully closing. Therefore, the booster is unable to replenish vacuum and braking assist is reduced. The brakes operate, but require higher than normal brake pedal application effort, which may result in increased stopping distances. Normal brake booster operation returns as the brake booster diaphragm becomes warmer, approximately 10 minutes after the engine is started. Correction: Dealers will replace the brake booster assembly.
Recall 200413037,126 units in Canada
Fuel System
On certain vehicles, the fuel tank assembly valve may not close properly. If a vehicle with a fuel tank assembly valve that is not properly closed were to roll over, fuel spillage could occur. Fuel spillage in the presence of an ignition source may result in a fire. Correction: Dealer will install an additional fuel tank assembly valve.
Recall 200317350,662 units in Canada
Brakes
On certain vehicles, the rear brake tubes may contact the steering gear box mounting brackets resulting in rear brake tube wear and corrosion. Severe rear brake tube wear and corrosion may result in brake fluid leakage reducing braking capability. Correction: Dealer will reposition the rear brake tubes, install clips to control the position of the tubes and apply anti-corrosion material where contact with the steering gear box mounting brackets may have occurred.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 110,000 milesWestminster, MDCrash1 injured
AIR BAGS
WAS TRAVELING HOME AT 6 PM AND I WAS COMING OVER A HILL AND A CAR STOPED SHORT I SWERVED TO AVOID COLLISSION AND SIDE SWIPED A TELEPHONE POLE.THE AIRBAGS WENT OFF AND I WAS HIT WITH A PIECE OF SHARPNAL THAT WENT INTO MY LIP CAUSING ME TO GET STITCHES AND HAS LEFT MY FACE DISFIGURED.
NHTSA complaint #10717871 — an unverified report by a vehicle owner.
at 110,000 milesWestminster, MDCrash1 injured
UNKNOWN OR OTHER
WAS TRAVELING HOME AT 6 PM AND I WAS COMING OVER A HILL AND A CAR STOPED SHORT I SWERVED TO AVOID COLLISSION AND SIDE SWIPED A TELEPHONE POLE.THE AIRBAGS WENT OFF AND I WAS HIT WITH A PIECE OF SHARPNAL THAT WENT INTO MY LIP CAUSING ME TO GET STITCHES AND HAS LEFT MY FACE DISFIGURED.
NHTSA complaint #10717871 — an unverified report by a vehicle owner.
at 110,000 milesWestminster, MDCrash1 injured
STRUCTURE:BODY
WAS TRAVELING HOME AT 6 PM AND I WAS COMING OVER A HILL AND A CAR STOPED SHORT I SWERVED TO AVOID COLLISSION AND SIDE SWIPED A TELEPHONE POLE.THE AIRBAGS WENT OFF AND I WAS HIT WITH A PIECE OF SHARPNAL THAT WENT INTO MY LIP CAUSING ME TO GET STITCHES AND HAS LEFT MY FACE DISFIGURED.
NHTSA complaint #10717871 — an unverified report by a vehicle owner.
at 153,000 milesPaducah, KYCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR PASSENGER'S SIDE TIRE BLEW, CAUSING THE VEHICLE TO ROLL OVER AND LAND ON THE DRIVER'S SIDE. NONE OF THE AIR BAGS DEPLOYED. BOTH THE CONTACT AND A PASSENGER WERE INJURED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, RIBS AND BACK. THE PASSENGER SUSTAINED INJURIES TO THE HEAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT INSPECTED FOR THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 153,000. UPDATED 03/07/13*LJ THE CONSUMER STATED THE VEHICLE HAD TOKYO TIRES INSTALLED IN JUNE 2012 WITH AN ALIGNMENT. THE CONSUMER CROSSED A RAIL ROAD CROSSING. APPROX A HALF MILE, THE VEHICLE WENT OFF THE RIGHT SHOULDER OF THE ROAD, GOT BACK ON TO THE ROAD, HIT AN ICE PATCH, HIT A DITCH, ROLLED OVER TWICE AND LANDED ON THE DRIVER'S SIDE DOOR. UPDATED 03/11/2013
NHTSA complaint #10495095 — an unverified report by a vehicle owner.
at 153,000 milesPaducah, KYCrash2 injured
TIRES
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR PASSENGER'S SIDE TIRE BLEW, CAUSING THE VEHICLE TO ROLL OVER AND LAND ON THE DRIVER'S SIDE. NONE OF THE AIR BAGS DEPLOYED. BOTH THE CONTACT AND A PASSENGER WERE INJURED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, RIBS AND BACK. THE PASSENGER SUSTAINED INJURIES TO THE HEAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT INSPECTED FOR THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 153,000. UPDATED 03/07/13*LJ THE CONSUMER STATED THE VEHICLE HAD TOKYO TIRES INSTALLED IN JUNE 2012 WITH AN ALIGNMENT. THE CONSUMER CROSSED A RAIL ROAD CROSSING. APPROX A HALF MILE, THE VEHICLE WENT OFF THE RIGHT SHOULDER OF THE ROAD, GOT BACK ON TO THE ROAD, HIT AN ICE PATCH, HIT A DITCH, ROLLED OVER TWICE AND LANDED ON THE DRIVER'S SIDE DOOR. UPDATED 03/11/2013
NHTSA complaint #10495095 — an unverified report by a vehicle owner.
Fort Valley, VACrash
UNKNOWN OR OTHER
I BOUGHT A 2002 HYUNDAI ELANTRA GLS SEDAN BACK IN JULY 2005, HAD A BAD ACCIDENT A MONTH LATER. I'M NOW JUST FINDING OUT THERE IS SEVERAL RECALLS ON THESE CARS. ALL I KEEP HEARING IS SORRY NOT MY PROBLEM. I WAS NEVER NOTIFIED ABOUT THIS CAR BECAUSE FOR SOME REASON THE 17 DIGIT VIN NUMBER IS STILL IN OLD OWNERS NAME HOW CAN THIS BE. I BOUGHT THE CAR AND I HAVE THE TITLE TO THIS CAR. DO I NEED TO GET A LAWYER, I THINK I DO. BECAUSE I CAN'T GET ANY HELP FROM ANYONE. MY NAME IS[XXX] MY ADDRESS IS [XXX]. MY NUMBER IS [XXX]. MY EMAIL ADDRESS IS [XXX]. PLEASE HELP ME BECAUSE I DO NOT KNOW WHAT RIGHTS I HAVE . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10465170 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 248,000 milesColumbus, OH
SUSPENSION
I WAS DRIVING THE CAR AND THE MOMENT I TRIED TO STOP AT THE TRAFFIC STOP SIGN THE LOWER ARM CONTROL FROM THE DRIVER SIDE BROKE AND THE WHEEL BROKE AND THE CAR SLID. THANKS GOD IT WAS AT NIGHT AND NO CARS WERE THERE. I REMEMBER THE NIGHT BEFORE I WAS DRIVING ON THE HIGHWAY AND NOTHING HAPPENED. I CALLED MY INSURANCE AND THEY SENT ME A TOWING TRUCK TO MOVE THE CAR. I DIDN'T REPAIR THE CAR BECAUSE IT WAS A BIG MESS. I TOOK SOME PICTURES OF IT AND THE TOWING COMPANY GUY ALSO. I REMEMBER I WENT TO HYUNDAI DEALER AND I WAS LOOKING FOR A PART THEIR AND THEY TOOK MY VIN NUMBER TO CHECK FOR THE PART BUT NEVER TOLD ME ABOUT THE RECALL. CAN HYUNDAI COMPANY GIVE ME SOME MONEY BACK THAT I SPENT FOR TOWING AND LOOSING MY CAR BECAUSE OF THIS INCIDENT. I EVEN PAID FOR THE CAR REGISTRATION WEEKS BEFORE.
NHTSA complaint #11325472 — an unverified report by a vehicle owner.
at 237,242 milesTopeka, KS
FUEL/PROPULSION SYSTEM
WHEN PUMPING GAS I CAN ONLY PUMP ABOUT $1.50 WORTH OF GAS AT A TIME BEFORE IT STARTS COMING BACK OUT AND SPILLING EVERYWHERE. I HAVE TRIED PUMPING GAS WITH THE CAR ON, NOT SAFE I KNOW, AND IT STILL ONLY TAKES ABOUT $1.50 BEFORE IT COMES BACK OUT. I HAVE SPOKEN TO MULTIPLE ELANTRA OWNERS AND THEY ALL HAVE THE SAME ISSUE. IT TAKES ABOUT 20 MINUTES TO FILL UP. THE MORE GAS YOU GET IN YOUR TANK, THE LESS YOU CAN PUMP. FROM THE RESEARCH I HAVE DONE ONLINE IT'S THAT THE EVAP CANISTOR HAS FAILED AND IT'S PUSHING CHARCOAL THRU THE FUEL LINES. WHAT IF THAT GETS INTO THE FUEL TANK AND THE PUMP SUCKS IT UP? DON'T THINK THAT WOULD BE A GOOD THING. BUT THE GAS THAT COMES OUT IS STARTING TO EAT AWAY THE PAINT BECAUSE IT DOES IT MULTIPLE TIMES EACH TIME I'M REFUELING. MY VEHICLE HAS HIGH MILES BUT ALOT OF PEOPLE THAT HAVE THIS ISSUE SAY THEY HAVE BELOW 100K MILES.
NHTSA complaint #11302937 — an unverified report by a vehicle owner.
at 130,098 milesFairfax, VA
AIR BAGS
MY 2002 HUYNDAI ELANTRA GLS SUDDENTLY THE AIRBAG IS ON SOON ENGINE RUNNING, AND I HAVE BEEN TOLD BY TECHNICIAN THAT THE AIRBAG DEFECTIVE AND IT IS UNDER A RECALL.
NHTSA complaint #11183674 — an unverified report by a vehicle owner.
at 45,000 milesLouisville, KY
SUSPENSION
I HAVE NOTED A RECALL #09V125000 RELATED TO THIS MAKE/MODEL/YEAR BUT FOR SOME REASON MY CAR WITH THE EXACT PROBLEM IS NOT PART OF THE RECALL. MY RIGHT FRONT CONTROL ARM COLAPSED. IT WAS COMPLETELY RUSTED THROUGH. WITH THAT SIDE FIXED I TRAVELED ABOUT 3 MILES AND MY LEFT SIDE CONTROL ARM BROKE. MY MECHANIC AND I WERE COMPLEXED, BUT AFTER RESEARCH I FOUND THIS PROBLEM EXIST AND RECALLS ISSUED. AFTER CONTACTING HYUNDA THEY SAID THIS VEHICLE VIN# WAS NOT COVERED. I DON'T UNDERSTAND HOW THIS LIFE THREATENING PROBLEM WAS NOT PART OF THE RECALL. SOMETHING IN THE RECORDS OF THIS CAR MUST BE IN ERROR.
NHTSA complaint #11149852 — an unverified report by a vehicle owner.
at 233,122 milesBlauvelt, NY
SUSPENSION
REAR SUSPENSION CROSS MEMBER ROTTED OUT
NHTSA complaint #11057249 — an unverified report by a vehicle owner.
North Little Rock, AR
FUEL/PROPULSION SYSTEM
IT IS HARD TO FILL THE GAS TANK UP. THE FUEL PUMP KEEPS SHUTTING OFF AND YOU HAVE TO SLOWLY FILL THE GAS TANK UP. YOU HAVE TO HOLD THE PUMP TO EVEN GET GAS TO FILL THE TANK.
NHTSA complaint #11010803 — an unverified report by a vehicle owner.
Brockton, MA
UNKNOWN OR OTHER
THE WHOLE FRAME IS RUSTY.
NHTSA complaint #10983149 — an unverified report by a vehicle owner.
Brockton, MA
STRUCTURE:BODY
THE WHOLE FRAME IS RUSTY.
NHTSA complaint #10983149 — an unverified report by a vehicle owner.
at 126,650 milesLittleton, CO
STEERING
ON OCTOBER 28TH, 2016 THE LOWER, DRIVER'S SIDE, FRONT CONTROL ARM DISINTEGRATED WHILE MY WIFE WAS DRIVING HER ELANTRA IN A PARKING LOT. SHE WAS MAKING A RIGHT TURN TO LEAVE THE LOT WHEN SHE LOST CONTROL OF THE CAR AS IT MADE A "TERRIBLE GRINDING NOISE." THE NEXT DAY I REMOVED THE WHEEL AND DISCOVERED THE CONTROL ARM WAS TORN IN TWO SECTIONS AND BADLY CORRODED. I WENT TO TWO HYUNDAI DEALERS TO TRACK DOWN A NEW PART. NEITHER DEALER MENTIONED THE FACT THAT THIS MODEL HYUNDAI HAD BEEN RECALLED FOR PRECISELY THIS PROBLEM. WHEN I LEARNED OF THIS PROBLEM I CONTACTED HYUNDAI MOTORS. THEY INFORMED ME THAT THE RECALL ONLY APPLIED TO VEHICLES PURCHASED OR REGISTERED IN THE SO-CALLED "SALT BELT" STATES. MY WIFE BOUGHT THIS CAR NEW IN COLORADO AND HAS NEVER DRIVEN IT IN THE "SALT BELT." YET IT SUFFERED THE SAME CORROSION AND FAILURE AS DESCRIBED IN THE RECALL BULLETIN. THIS IS A VERY DANGEROUS FAILURE BECAUSE THE CORROSION IS INSIDE THE CONTROL ARM AND CANNOT BE DETECTED BY A NORMAL VISUAL INSPECTION. I SUSPECT THAT THE FAILURE THAT SHOWED UP YEARS AGO IN THE "SALT BELT" CARS IS NOW APPEARING IN OLDER CARS IN OTHER PARTS OF THE COUNTRY. HYUNDAI APPARENTLY DOES NOT GIVE A [XXX]. I SUGGEST THE NHSTA IMPOSE A NATIONWIDE MANDATORY RECALL OF THESE VEHICLES. IF IT OCCURRED AT HIGHWAY SPEEDS THIS FAILURE WOULD RESULT IN IMMEDIATE LOSS OF CONTROL, RESULTING IN SEVERE INJURY OR DEATH FOR PASSENGERS IN THE CAR. THIS VEHICLE IS A ONE OWNER CAR THAT WAS GARAGED ALL ITS LIFE. IT WAS REGULARLY SERVICED BY A HYUNDAI DEALER. IT SHOWS NO SIGNS OF EXCESSIVE CORROSION IN ANY OTHER AREA OR PART. I AM OUTRAGED THAT HYUNDAI CHOSE TO LIMIT THE RECALL OF THESE VEHICLES TO SELECT STATES. THIS INCIDENT CLEARLY DEMONSTRATES THE PROBLEM IS NOT LIMITED TO VEHICLES EXPOSED TO CORROSIVE CHEMICALS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10924844 — an unverified report by a vehicle owner.
at 123,000 milesGrottoes, VA
AIR BAGS
AIRBAG LIGHT CAME ON AND REMAINS ON STEADY AS I WAS DRIVING IN RESIDENTIAL SECTION TODAY, AROUND 10PM. IT HAS BEEN 104 DEGREES WITH HUMIDITY FACTOR THE LAST COUPLE OF DAYS.
NHTSA complaint #10895721 — an unverified report by a vehicle owner.
at 123,000 milesGrottoes, VA
EXTERIOR LIGHTING
AIRBAG LIGHT CAME ON AND REMAINS ON STEADY AS I WAS DRIVING IN RESIDENTIAL SECTION TODAY, AROUND 10PM. IT HAS BEEN 104 DEGREES WITH HUMIDITY FACTOR THE LAST COUPLE OF DAYS.
NHTSA complaint #10895721 — an unverified report by a vehicle owner.
at 114,000 milesTimonium, MD
STRUCTURE:BODY
THERE IS RUST COMING THROUGH THE QUARTER PANELS IN THE FRONT
NHTSA complaint #10883847 — an unverified report by a vehicle owner.
at 97,000 milesRiverton, UT
AIR BAGS
AIR BAG LIGHT COMES ON WHEN YOU MOVE THE SEAT FORWARD OR BACKWARD. SHOULD BE COVERED BY A RECALL, BUT WHEN I CALL THE DEALER I AM TOLD THAT THERE ARE NOT OPEN RECALLS ON MY VEHICLE. YET, THE RECALL LIST FOR FIXING THE AIR BAG SYSTEM LISTS 2002 HYUNDAI.
NHTSA complaint #10874349 — an unverified report by a vehicle owner.
at 71,000 milesSouth Euclid, OH
SUSPENSION
MY VEHICLE HAS CONTROL ARM RUST AND PERFORATIONS IN THE SUBFRAME, COVERED UNDER AN EXISTING RECALL. HYUNDAI HAS ADMITTED THAT THE PARTS ARE COVERED UNDER THE RECALL, BUT STATES THAT THEY ARE UNABLE TO REPLACE THE SUBFRAME AND CONTROL ARMS DUE TO RUST DAMAGE ON THE FRAME ITSELF. REPLACING THE DAMAGED PORTIONS OF THE FRAME WILL COST WELL OVER THE PRICE OF THE VEHICLE. IF THE SUBFRAME DID NOT HAVE TO BE REPLACED, THE FRAME WOULD LIKELY HOLD FOR SOME TIME AND NOT REQUIRE REPLACEMENT IN THE NEAR FUTURE. THE FRAME DAMAGE IS ONLY AN IMMEDIATE ISSUE BECAUSE THE RECALL REPAIR NEEDS TO BE DONE. HYUNDAI HAS OFFERED ME TO EITHER REPLACE THE FRAME DAMAGE AT MY OWN EXPENSE SO THEY CAN COMPLETE THE RECALL REPAIR, OR TAKE A BUYOUT EQUAL TO THE KELLY BLUE BOOK VALUE OF THE VEHICLE. OTHER COMPENSATION SUCH AS RENTAL FEES WAS REFUSED. IT HAS TAKEN THEM ~25 DAYS SINCE RECEIVING THE VEHICLE TO MAKE THIS OFFER.
NHTSA complaint #10872416 — an unverified report by a vehicle owner.
at 71,000 milesSouth Euclid, OH
STRUCTURE:BODY
MY VEHICLE HAS CONTROL ARM RUST AND PERFORATIONS IN THE SUBFRAME, COVERED UNDER AN EXISTING RECALL. HYUNDAI HAS ADMITTED THAT THE PARTS ARE COVERED UNDER THE RECALL, BUT STATES THAT THEY ARE UNABLE TO REPLACE THE SUBFRAME AND CONTROL ARMS DUE TO RUST DAMAGE ON THE FRAME ITSELF. REPLACING THE DAMAGED PORTIONS OF THE FRAME WILL COST WELL OVER THE PRICE OF THE VEHICLE. IF THE SUBFRAME DID NOT HAVE TO BE REPLACED, THE FRAME WOULD LIKELY HOLD FOR SOME TIME AND NOT REQUIRE REPLACEMENT IN THE NEAR FUTURE. THE FRAME DAMAGE IS ONLY AN IMMEDIATE ISSUE BECAUSE THE RECALL REPAIR NEEDS TO BE DONE. HYUNDAI HAS OFFERED ME TO EITHER REPLACE THE FRAME DAMAGE AT MY OWN EXPENSE SO THEY CAN COMPLETE THE RECALL REPAIR, OR TAKE A BUYOUT EQUAL TO THE KELLY BLUE BOOK VALUE OF THE VEHICLE. OTHER COMPENSATION SUCH AS RENTAL FEES WAS REFUSED. IT HAS TAKEN THEM ~25 DAYS SINCE RECEIVING THE VEHICLE TO MAKE THIS OFFER.
NHTSA complaint #10872416 — an unverified report by a vehicle owner.
at 121,190 milesFall River, MA
AIR BAGS
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V533000 (AIR BAGS). THE FAILURE MILEAGE WAS 121,190.
NHTSA complaint #10864572 — an unverified report by a vehicle owner.
at 165,000 milesJohnson City, TN
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WOULD LOSE BRAKE FLUID. IN ADDITION, THE CONTACT STATED THAT THE BRAKES WOULD FAIL TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
NHTSA complaint #10817567 — an unverified report by a vehicle owner.
at 146,571 milesWillows, CA
AIR BAGS
RANDOM ILLUMINATION OF AIR BAG LIGHT ON DASH WITHOUT EXPLANATION.
NHTSA complaint #10811319 — an unverified report by a vehicle owner.
at 82,300 milesPeachtree City, GA
UNKNOWN OR OTHER
ENGINE STOPS SUDDENLY ALMOST CREATING ACCIDENT. CAUSE ?
NHTSA complaint #10807115 — an unverified report by a vehicle owner.
at 82,300 milesPeachtree City, GA
ENGINE
ENGINE STOPS SUDDENLY ALMOST CREATING ACCIDENT. CAUSE ?
NHTSA complaint #10807115 — an unverified report by a vehicle owner.
at 82,300 milesPeachtree City, GA
FUEL/PROPULSION SYSTEM
ENGINE STOPS SUDDENLY ALMOST CREATING ACCIDENT. CAUSE ?
NHTSA complaint #10807115 — an unverified report by a vehicle owner.
at 153,248 milesWilmington, DE
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE REPAIR. THE MECHANIC STATED THAT THE FRONT LOWER CONTROL ARM BUSHINGS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 153,248.
NHTSA complaint #10806324 — an unverified report by a vehicle owner.
Santa Rosa, CA
STRUCTURE:BODY
CAR RECALLED FOR "SALT BELT CORROSION" REPAIRS IN 2002. ORIGINAL OWNER SOLD CAR BACK TO HYUNDAI DEALERSHIP. REPAIRS WERE NEVER DONE.WHEN I BOUGHT THIS USED HYUNDAI ELANTRA IN LATE 2002, IT HAD LESS THAN 13K MILES ON ITS ODOMETER. IT WAS SERVICED AT A 2ND HYUNDAI DEALERSHIP UNTIL 2012, WHEN ITS 10 YR/ 100 K MI WARRANTY EXPIRED. TODAY, EVEN THOUGH IT STILL HAS < 100 K ON ITS ODOMETER, THE ENTIRE UNDERSIDE OF THE VEHICLE IS SO BADLY RUSTED THAT I'VE BEEN TOLD BY TWO DIFFERENT SOURCES THAT THE CORROSION ON THE UNDERSIDE IS SO BAD THAT, DURING A 50 MPH OR GREATER ACCIDENT, IT IS LIKELY THE ENTIRE INSIDE OF THE CAR COULD FALL ONTO THE HIGHWAY, WHILE IT KEPT MOVING FORWARD, DECAPITATING EVERYONE INSIDE. JPG IMAGES OF THE EXTENT OF THE CORROSION ON THIS VEHICLE ARE AVAILABLE AT: WWW.HYUNDAIDCM.COM/WEB/ACTIVITYDETAILS.ASPX?ACTIVITYID=7738650-4. MY HYUNDAI IS UNSAFE TO DRIVE BECAUSE HYUNDAI NEVER PERFORMED THE MANDATED NHTSA SERVICE IN 2002. PLEASE TAKE MY CASE ON.. I'VE FILLED OUT THE WHEN DID THIS HAPPEN? BOX BELOW WITH THE DATE WHEN HYUNDAI AMERICA HAD MY ELANTRA INSPECTED BY MANLY HYUNDAI (2702 CORBY AVE, SANTA ROSA, CA 95402). EVER SINCE THIS INSPECTION, HYUNDAI AMERICA HAS OFFERED TO PAY ME $ 1K TO "TAKE MY CAR AWAY". WHEN I ASKED THEM WHY NOT $ 3K (IT'S HIGH KELLY BLUE BOOK VALUE), THEY INFORMED ME IT "WAS A RUST BUCKET".YES, MY ELANTRA IS A "RUST BUCKET", BUT ONLY BECAUSE OF HYUNDAI'S FAILURE TO PERFORM THE REPAIRS REQUIRED IN NHTSA'S 2002 RECALL, THAT NEVER GOT DONE.
NHTSA complaint #10788157 — an unverified report by a vehicle owner.
at 94,178 milesOmaha, NE
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE LINK ASSEMBLY FRONT STABILIZER AND THE CONTROL ARMS COMPLETELY LOWERED AND THE FRONT END HAD EXCESSIVE RUST. IN ADDITION, THE FRONT TIRES FELL OFF DUE TO THE CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,178. ...UPDATED 02/03/16 *BF
NHTSA complaint #10787130 — an unverified report by a vehicle owner.
at 91,000 milesOmaha, NE
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE TRACTION CONTROL SENSOR WARNING LIGHT FLICKERED AND THE BCD PLAYER WOULD NOT STOP OPERATING UNLESS THERE WAS A BCD INSIDE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS NOT PROVIDED.
NHTSA complaint #10786859 — an unverified report by a vehicle owner.