FaultScore

FaultScore report

2013 Hyundai Elantra problems

Owners have filed 1,862 complaints about the 2013 Hyundai Elantra with NHTSA between 2012 and 2026. The largest single group is the brakes. Across this model's run it ranks 1 of 33 worst.

F

FaultScore 89/100

Higher is worse. Measured against the other years of the Hyundai Elantra.

How this is worked out

The numbers

1,862

Complaints

159

Crashes reported

57

Fires reported

72

Injuries reported

44,000 mi

Median mileage at failure

Half of reported failures happened before this

43%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 80 vs 50 Early failure 73 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Hyundai Elantra. 50 means typical for this model; 100 means roughly double.
Severity — 80
15.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 73
43% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2013 compares with every other Hyundai Elantra

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 Hyundai Elantra

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 284 15.3%

29 crashes, 8 fires · median 54,000 mi

Steering 271 14.6%

8 crashes, 2 fires · median 40,000 mi

Engine & Cooling 236 12.7%

7 crashes, 15 fires · median 65,000 mi

Airbags 167 9.0%

41 crashes, 0 fires · median 71,087 mi

7 crashes, 13 fires · median 55,500 mi

3 crashes, 3 fires · median 50,000 mi

Suspension 99 5.3%

3 crashes, 1 fires · median 18,500 mi

Wheels 76 4.1%

7 crashes, 1 fires · median 10,500 mi

Lights 74 4.0%

1 crashes, 1 fires · median 65,000 mi

3 crashes, 0 fires · median 60,300 mi

Tires 55 3.0%

1 crashes, 1 fires · median 10,500 mi

13 crashes, 6 fires · median 33,315 mi

7 crashes, 1 fires · median 40,531 mi

18 crashes, 1 fires · median 42,800 mi

1 crashes, 1 fires · median 17,000 mi

3 crashes, 2 fires · median 45,235 mi

Seat Belts 17 0.9%

4 crashes, 0 fires · median 83,000 mi

1 crashes, 0 fires · median 55,000 mi

Seats 4 0.2%

1 crashes, 1 fires · median 36,919 mi

Equipment & Accessories 3 0.2%

1 crashes, 0 fires · median 10,150 mi

Doors, Latches & Locks 2 0.1%

Median failure at 59,093 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 46 51.1%
Sun/Moon Roof Assembly 19 21.1%
Automatic Emergency Braking 6 6.7%
Pressure Monitoring AND Regulating Systems 6 6.7%
Control Unit/Module 4 4.4%
Temporary/Emergency Spare Tire 4 4.4%
Rear 3 3.3%
Adaptive Cruise Control 2 2.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 88 7.6%
1,000 – 9,999 miles 150 12.9%
10,000 – 24,999 miles 146 12.6%
25,000 – 49,999 miles 238 20.5%
50,000 – 74,999 miles 195 16.8%
75,000 – 99,999 miles 149 12.9%
100,000 – 149,999 miles 157 13.5%
150,000+ miles 36 3.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2012 peak 45 Aug 2026

NHTSA investigations into the 2013 Hyundai Elantra

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

AQ23002 Opened 17 Nov 2023 Still open SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...

EA21003 Opened 22 Dec 2021 Closed 5 Feb 2024 ENGINE

Engine Fires

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine...

DP21003 Opened 12 Nov 2021 Closed 20 Jun 2023 VEHICLE SPEED CONTROL:THROTTLE

Throttle control system vulnerabilities

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can b...

EA12008 Opened 13 Sep 2012 Closed 9 Dec 2013 AIR BAGS:SIDE/WINDOW

Headliner Bracket Detachment

In March 2013, Hyundai issued a safety recall to reinforce the attachment of the metal support brackets to the headliner assembly in approximately 186,254 model year 2011-2013 Hyundai Elantra vehicles built in Korea and sold in the U.S. (see NHTSA recall 13V-115 for more information).The recall covers vehicles built up to March 5, 2013.After that date, Hyundai began using headliners with reinforced bracket attachments in the Korea-built Elantra vehicles.ODI has opened a Recall Query (RQ13-004) to investigate model year 2009-2012 Hyundai Elantra Touring vehicles.During EA12-008, ODI found these...

Recalls on the 2013 Hyundai Elantra

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

23V651000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

17V769000

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Hyundai Motor Company (Hyundai) is recalling certain 2013-2014 Elantra sedan, coupe and GT vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released. This will allow the brake lights to remain illuminated continuously. It can also allow the shift lever to be moved without depressing the brake pedal, or activate the engine management brake pedal override feature.

Risk: If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.

16V574000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Hyundai Motor America (Hyundai) is recalling certain model 2013 Elantra vehicles manufactured December 1, 2012, to April 30, 2013. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.

Risk: If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.

13V115000

AIR BAGS:SIDE/WINDOW

Hyundai Motor Company is recalling certain model year 2011-2013 Elantra vehicles manufactured from November 12, 2010, through March 5, 2013. A support bracket attached to the headliner may become displaced during a side curtain airbag deployment.

Risk: If the headliner support bracket makes contact with an occupant during a crash, it may cause a laceration injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024080 353,849 units in Canada

Brakes

Issue: On certain vehicles, brake fluid could leak into the control module for the antilock brake system (ABS) and cause it to short circuit. Note: This recall replaces recall R0246 (Transport Canada recall number 2023-527). For the Sonata model, only the Sonata Hybrid model is affected by this recall. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuse for the ABS module. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2023527 326,942 units in Canada

Brakes

This recall was replaced by Transport Canada Recall No. 2024-080. Issue: On certain vehicles, brake fluid could leak into the control module for the antilock brake system (ABS) and cause it to short circuit. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuse for the ABS module. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2023125 404,543 units in Canada

Brakes

Issue: Hyundai is conducting a special service campaign that provides anti-corrosion treatment to certain underbody components. Over time, components under the vehicle, including brake lines could corrode. If this happens, a brake line could fail and leak. A brake fluid leak can result in reduced braking. Safety Risk: Reduced braking can cause an extended stopping distance and increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to inspect the underbody, including the brake lines. The dealer will apply an anti-corrosion treatment to certain parts, and replace the brake lines if necessary.

Recall 2019420 5,327 units in Canada

Other

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Recall 2017614 103,556 units in Canada

Brakes

On certain vehicles, the brake pedal stopper pad material could deteriorate over time and allow the stop lamp switch plunger to remain extended when the brake pedal is released. This could result in the stop lamps illuminating continuously, which would result in following road users being unaware of the driver's intentions. Additionally, it could result in activation of the engine management system's brake pedal override feature, the illumination of the traction control warning lamp, and/or the ability to move the shift lever without depressing the brake pedal, which could result in unintended vehicle movement. These conditions could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the brake pedal stopper pad.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 120,000 miles Key Largo, FL Fire

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Elantra. The contact stated that upon starting the vehicle, the ABS warning light illuminated. The following day, while the vehicle was parked in the driveway, the vehicle caught on fire. The contact's dog woke up the contact around 5:00 AM, at which point the contact discovered that the vehicle was on fire. The Fire Department extinguished the fire and informed the contact that the fire appeared to be electrical; however, it was unknown whether a fire report was filed. The contact stated that the fire appeared to have originated underneath the hood, which left the front end of the vehicle completely burned. There was no other property damage, and no injuries were reported. A Police report was filed. The vehicle remained in the driveway, and the insurance company had not yet been notified of the fire. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 120,000.

NHTSA complaint #11758181 — an unverified report by a vehicle owner.

Montclair, CA Crash 1 injured

AIR BAGS

The airbags failed to deploy when I was in a car accident on 03/31/26. I was rear ended while at an intersection. The car that rear ended me had airbags that deployed upon impact. My car was the only car in which the airbags did not deploy despite the high impact. Not only was I rear ended, but I was slammed into another vehicle in front of me and into a streetlight/streetpole. My car is now totaled. My car sustained the most damage and my body. The airbags are available for inspection upon request. I would have filed this request sooner, but I am still hurt and I am still undergoing treatment for my injuries. My safety was put at risk by the lack of protection from the airbags in my car. I could have died. I’m alive, but I also sustained serious injuries from the lack of deployment. My body hit the steering wheel upon impact. My head, chest, back, neck, shoulders, right arm, right hand, wrist, and right leg/ankle were all injured due to this accident. If my airbags had deployed, my injuries would’ve been lessened and they could’ve been prevented altogether. I was rushed to the hospital at the scene. I’m still currently receiving treatment for the injuries I sustained from this crash and lack of airbag deployment. No, the problem hasn’t been reproduced nor confirmed by the dealer. No one has inspected the vehicle. An adjuster from the at fault party has only taken pictures of the exterior of the car, but they didn’t inspect the car. There were no warning lamps, no messages, no symptoms, no problems whatsoever prior to the failure. They first appeared the day of the accident on 03/31/26. My family and I’ve had this car since 2012/2013 and it has never been in a major crash like this. The airbags have never deployed and they failed to deploy the day of this crash. There were no recalls on my car prior to the accident. All recalls have been serviced. My family and I’ve never been notified about airbag defects or airbag recalls on this car since we’ve purchased it.

NHTSA complaint #11735715 — an unverified report by a vehicle owner.

Royersford, PA Crash

POWER TRAIN

2013 Hyundai Sonata has a loud knocking noise from engine. Purchases 8/5/25 at 43K miles, currently at 44K miles. There is a Technical Service Bulletin, # 22-EM-009H dated June 2022 about an extended warranty but its time limit is questionable. Unknown and undocumented when purchased. Not listed as an official recall so not covered under warranty repair and the only course of action I have been given is install a new motor quoted at $15K from local Hyundai dealer. Further research shows that driving should be limited to avoid further engine issues/fires. Occurrence since January 2026. Progressively worsening. Cause for concern. Is there an official recall on for the piston flap pending? Unsure if accident noted below is due to the issue.

NHTSA complaint #11730541 — an unverified report by a vehicle owner.

Saipan, MP Fire

UNKNOWN OR OTHER

My mother's vehicle caught fire while in park and it’s listed under a fire-risk recall. Another car got damage with the fire. I want to open a claim.

NHTSA complaint #11730096 — an unverified report by a vehicle owner.

Saipan, MP Fire

ELECTRICAL SYSTEM

My mother's vehicle caught fire while in park and it’s listed under a fire-risk recall. Another car got damage with the fire. I want to open a claim.

NHTSA complaint #11730096 — an unverified report by a vehicle owner.

Saipan, MP Fire

ENGINE

My mother's vehicle caught fire while in park and it’s listed under a fire-risk recall. Another car got damage with the fire. I want to open a claim.

NHTSA complaint #11730096 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 120,000 miles Key Largo, FL Fire

SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Hyundai Elantra. The contact stated that upon starting the vehicle, the ABS warning light illuminated. The following day, while the vehicle was parked in the driveway, the vehicle caught on fire. The contact's dog woke up the contact around 5:00 AM, at which point the contact discovered that the vehicle was on fire. The Fire Department extinguished the fire and informed the contact that the fire appeared to be electrical; however, it was unknown whether a fire report was filed. The contact stated that the fire appeared to have originated underneath the hood, which left the front end of the vehicle completely burned. There was no other property damage, and no injuries were reported. A Police report was filed. The vehicle remained in the driveway, and the insurance company had not yet been notified of the fire. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 120,000.

NHTSA complaint #11758181 — an unverified report by a vehicle owner.

Derry, NH

SEAT BELTS

The buckles on two of the rear seatbelts have cut through the belt horizontally - guessing from friction. I was not aware until a passenger in my back seat pointed it out to me, and it had happened on two of the three belts.

NHTSA complaint #11752652 — an unverified report by a vehicle owner.

at 140,980 miles Thousand Oaks, CA

AIR BAGS

The contact owns a 2013 Hyundai Elantra. The contact stated that while operating the vehicle, the passenger’s side air bag warning light remained illuminated. The vehicle was taken to the local dealer, who diagnosed that the air bag module needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 11,511.

NHTSA complaint #11749597 — an unverified report by a vehicle owner.

Slidell, LA

SERVICE BRAKES

ABS AND BRAKES. The abs system malfunction causing it to run non stop draining my battery and making my brake pedal go to floor. It is available for inspection. My battery has been drained and unable to drive since brakes aren’t properly working. Matt bowers Hyundai in Slidell has confirmed it is the ABS MODULE AND BRAKES FLUSH NEEDED. They are refusing to fix it for free stating I took too long to bring it in. Abs light, traction light and emergency brake light was on before failure.

NHTSA complaint #11749410 — an unverified report by a vehicle owner.

Peabody, MA

ENGINE

I was wondering if you can help me. I have a Hyundai Elantra that had a recall for my engine to get fixed by the dealership. I’ve never got it fixed because I was unaware of a Hyundai letter that i just found on the internet that was issued by them but I never received it. I went to a mechanic the other day and he informed me that they had a recall for my engine. The problem is now that Hyundai gave a date that expired on the recall. I was wondering if you can send them a demand letter or something because I was never contacted about this. I also had a brain tumor operation and Hyundai should grant me with a medical exemption. Here’s the Hyundai notice that they never gave me,

NHTSA complaint #11743363 — an unverified report by a vehicle owner.

El Cajon, CA

VEHICLE SPEED CONTROL

Car developed a sudden loss of power. Would start, although roughly (took a couple of times to start), then once shifted into Drive, the engine was very sluggish, like it was stuck in a lower gear. Upon stopping and restarting the engine, the problem would sometimes resolve and the car could be driven normally, however it felt unsafe to drive at normal speeds. No warning signs appeared. After consulting with a family member with this same year and model of Hyundai Elantra, it was suggested that the crankshaft position sensor might be at fault. After researching online, we discovered that this is a common issue with 2011-2016 Elantras with a 1.8 liter engine. (Reddit forums, also this link: [XXX] ). After trying transmission and other fluid flushes without luck, we took the car to a local Hyundai dealer. They said they were unable to replicate the issue but we told them to please replace the crankshaft position sensor, which they finally did. We were charged a total of $711.40 for this repair of a simple part. Please note, another Hyundai dealer in town replaced this part for my brother's vehicle free of charge. This should be a recall item for this vehicle and it should be replaced for free. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11740674 — an unverified report by a vehicle owner.

El Cajon, CA

UNKNOWN OR OTHER

Car developed a sudden loss of power. Would start, although roughly (took a couple of times to start), then once shifted into Drive, the engine was very sluggish, like it was stuck in a lower gear. Upon stopping and restarting the engine, the problem would sometimes resolve and the car could be driven normally, however it felt unsafe to drive at normal speeds. No warning signs appeared. After consulting with a family member with this same year and model of Hyundai Elantra, it was suggested that the crankshaft position sensor might be at fault. After researching online, we discovered that this is a common issue with 2011-2016 Elantras with a 1.8 liter engine. (Reddit forums, also this link: [XXX] ). After trying transmission and other fluid flushes without luck, we took the car to a local Hyundai dealer. They said they were unable to replicate the issue but we told them to please replace the crankshaft position sensor, which they finally did. We were charged a total of $711.40 for this repair of a simple part. Please note, another Hyundai dealer in town replaced this part for my brother's vehicle free of charge. This should be a recall item for this vehicle and it should be replaced for free. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11740674 — an unverified report by a vehicle owner.

Jacksonville, NC

EXTERIOR LIGHTING

My brake lights are not functioning. The fuses and bulbs are good and others have had this same issue occurring

NHTSA complaint #11740525 — an unverified report by a vehicle owner.

Jacksonville, NC

SERVICE BRAKES

My brake lights are not functioning. The fuses and bulbs are good and others have had this same issue occurring

NHTSA complaint #11740525 — an unverified report by a vehicle owner.

Tulsa, OK

STEERING

My fiance and I, bought the vehicle in May 2022? from Carvana. His name is [XXX] . Mine is [XXX] (maiden - [XXX] ) Price. [XXX] passed away August 6, 2025. I wanted to mention this part before I explain the problem. His son is supposed to sign the car over to me as soon as court proceedings are finished. I love the car. But the car came from Carvana with 17K miles. It currently has 42,000K miles on it. I only drive it around town. I live in Tulsa, Oklahoma. The city is notorious for pot holes. However, I do not think this is a pot hole issue. Around December 2025, the car steering wheel started shaking vigorously. When we purchased the vehicle, the right CV axle was needing to be replaced. Now, I am not sure what the problem is, but I hate to have to trade the car in. This was my VERY first Hyundai experience, and I want to keep the car for forever, because of my fiance. But I may have to trade her in. I have come to a few conclusions on my own. 1) tires - so I had them replaced. 2) warped brake rotors 3) worn suspension components 4) worn electric steering column coupler. I wanted to give you the VIN because since it is an older vehicle (but like new to me), it may have had a recall. I do not want to keep this vehicle if it is a problem. But I also do not want to give it to anyone else since my fiance bought it for me. TO whome this may concern - if you happen to actually read these "complaints" could you give me a call at [XXX] [XXX] ) or my email: [XXX] [XXX] [XXX] I would honestly like to know if this is a huge issue with the car. At least that way I can prepare myself to sell it. I am overall very pleased with the car, except this issue is a big one, and [XXX] is not here to guide me into a decision with it. Thank you kindly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11740407 — an unverified report by a vehicle owner.

Tulsa, OK

SUSPENSION

My fiance and I, bought the vehicle in May 2022? from Carvana. His name is [XXX] . Mine is [XXX] (maiden - [XXX] ) Price. [XXX] passed away August 6, 2025. I wanted to mention this part before I explain the problem. His son is supposed to sign the car over to me as soon as court proceedings are finished. I love the car. But the car came from Carvana with 17K miles. It currently has 42,000K miles on it. I only drive it around town. I live in Tulsa, Oklahoma. The city is notorious for pot holes. However, I do not think this is a pot hole issue. Around December 2025, the car steering wheel started shaking vigorously. When we purchased the vehicle, the right CV axle was needing to be replaced. Now, I am not sure what the problem is, but I hate to have to trade the car in. This was my VERY first Hyundai experience, and I want to keep the car for forever, because of my fiance. But I may have to trade her in. I have come to a few conclusions on my own. 1) tires - so I had them replaced. 2) warped brake rotors 3) worn suspension components 4) worn electric steering column coupler. I wanted to give you the VIN because since it is an older vehicle (but like new to me), it may have had a recall. I do not want to keep this vehicle if it is a problem. But I also do not want to give it to anyone else since my fiance bought it for me. TO whome this may concern - if you happen to actually read these "complaints" could you give me a call at [XXX] [XXX] ) or my email: [XXX] [XXX] [XXX] I would honestly like to know if this is a huge issue with the car. At least that way I can prepare myself to sell it. I am overall very pleased with the car, except this issue is a big one, and [XXX] is not here to guide me into a decision with it. Thank you kindly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11740407 — an unverified report by a vehicle owner.

Tulsa, OK

ELECTRICAL SYSTEM

My fiance and I, bought the vehicle in May 2022? from Carvana. His name is [XXX] . Mine is [XXX] (maiden - [XXX] ) Price. [XXX] passed away August 6, 2025. I wanted to mention this part before I explain the problem. His son is supposed to sign the car over to me as soon as court proceedings are finished. I love the car. But the car came from Carvana with 17K miles. It currently has 42,000K miles on it. I only drive it around town. I live in Tulsa, Oklahoma. The city is notorious for pot holes. However, I do not think this is a pot hole issue. Around December 2025, the car steering wheel started shaking vigorously. When we purchased the vehicle, the right CV axle was needing to be replaced. Now, I am not sure what the problem is, but I hate to have to trade the car in. This was my VERY first Hyundai experience, and I want to keep the car for forever, because of my fiance. But I may have to trade her in. I have come to a few conclusions on my own. 1) tires - so I had them replaced. 2) warped brake rotors 3) worn suspension components 4) worn electric steering column coupler. I wanted to give you the VIN because since it is an older vehicle (but like new to me), it may have had a recall. I do not want to keep this vehicle if it is a problem. But I also do not want to give it to anyone else since my fiance bought it for me. TO whome this may concern - if you happen to actually read these "complaints" could you give me a call at [XXX] [XXX] ) or my email: [XXX] [XXX] [XXX] I would honestly like to know if this is a huge issue with the car. At least that way I can prepare myself to sell it. I am overall very pleased with the car, except this issue is a big one, and [XXX] is not here to guide me into a decision with it. Thank you kindly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11740407 — an unverified report by a vehicle owner.

at 110,000 miles Chicago, IL

STRUCTURE

The contact owns a 2013 Hyundai Elantra. The contact stated that the steering wheel felt like it was locking up. The check engine light was illuminated. The contact stated the vehicle was taken to the local dealer, where it was diagnosed that the subframe needed to be replaced. The vehicle was previously repaired under a recall. The vehicle was taken to a collision center, and it was determined that the wax coating was sprayed over rust. The contact was a photographer and took photos of the findings. The manufacturer was contacted, but no assistance was provided. The failure mileage was 110,000.

NHTSA complaint #11736355 — an unverified report by a vehicle owner.

Montclair, CA Crash 1 injured

AIR BAGS

The airbags failed to deploy when I was in a car accident on 03/31/26. I was rear ended while at an intersection. The car that rear ended me had airbags that deployed upon impact. My car was the only car in which the airbags did not deploy despite the high impact. Not only was I rear ended, but I was slammed into another vehicle in front of me and into a streetlight/streetpole. My car is now totaled. My car sustained the most damage and my body. The airbags are available for inspection upon request. I would have filed this request sooner, but I am still hurt and I am still undergoing treatment for my injuries. My safety was put at risk by the lack of protection from the airbags in my car. I could have died. I’m alive, but I also sustained serious injuries from the lack of deployment. My body hit the steering wheel upon impact. My head, chest, back, neck, shoulders, right arm, right hand, wrist, and right leg/ankle were all injured due to this accident. If my airbags had deployed, my injuries would’ve been lessened and they could’ve been prevented altogether. I was rushed to the hospital at the scene. I’m still currently receiving treatment for the injuries I sustained from this crash and lack of airbag deployment. No, the problem hasn’t been reproduced nor confirmed by the dealer. No one has inspected the vehicle. An adjuster from the at fault party has only taken pictures of the exterior of the car, but they didn’t inspect the car. There were no warning lamps, no messages, no symptoms, no problems whatsoever prior to the failure. They first appeared the day of the accident on 03/31/26. My family and I’ve had this car since 2012/2013 and it has never been in a major crash like this. The airbags have never deployed and they failed to deploy the day of this crash. There were no recalls on my car prior to the accident. All recalls have been serviced. My family and I’ve never been notified about airbag defects or airbag recalls on this car since we’ve purchased it.

NHTSA complaint #11735715 — an unverified report by a vehicle owner.

Smithton, PA

STRUCTURE:BODY

Front (engine) subframe rusted out in 2026 after recall work was completed in 2023 for the known issue. Here is the service campaign information: "Service Campaign 984 2011-2016MY ELANTRA (MD/UD) UNDERBODY CORROSION PREVENTATIVE SERVICE"

NHTSA complaint #11732859 — an unverified report by a vehicle owner.

Royersford, PA Crash

POWER TRAIN

2013 Hyundai Sonata has a loud knocking noise from engine. Purchases 8/5/25 at 43K miles, currently at 44K miles. There is a Technical Service Bulletin, # 22-EM-009H dated June 2022 about an extended warranty but its time limit is questionable. Unknown and undocumented when purchased. Not listed as an official recall so not covered under warranty repair and the only course of action I have been given is install a new motor quoted at $15K from local Hyundai dealer. Further research shows that driving should be limited to avoid further engine issues/fires. Occurrence since January 2026. Progressively worsening. Cause for concern. Is there an official recall on for the piston flap pending? Unsure if accident noted below is due to the issue.

NHTSA complaint #11730541 — an unverified report by a vehicle owner.

Saipan, MP Fire

UNKNOWN OR OTHER

My mother's vehicle caught fire while in park and it’s listed under a fire-risk recall. Another car got damage with the fire. I want to open a claim.

NHTSA complaint #11730096 — an unverified report by a vehicle owner.

Saipan, MP Fire

ELECTRICAL SYSTEM

My mother's vehicle caught fire while in park and it’s listed under a fire-risk recall. Another car got damage with the fire. I want to open a claim.

NHTSA complaint #11730096 — an unverified report by a vehicle owner.

Saipan, MP Fire

ENGINE

My mother's vehicle caught fire while in park and it’s listed under a fire-risk recall. Another car got damage with the fire. I want to open a claim.

NHTSA complaint #11730096 — an unverified report by a vehicle owner.

Park River, ND

POWER TRAIN

A significant engine failure occurred while driving, presenting as loud knocking from the engine. The issue developed without prior warning lights or messages. The vehicle was inspected by a dealership and the problem was confirmed as internal engine failure (piston slap/engine knock). The dealership recommended full engine replacement. The engine is available for inspection upon request. There was no evidence of sludge or lack of maintenance noted during inspection. The most recent oil change had been performed less than 1,000 miles prior to the failure, indicating the issue was not caused by lack of maintenance. This condition creates a safety concern due to the potential for sudden engine failure, loss of power, or engine seizure while driving, which could increase the risk of an accident, especially at highway speeds. The issue has been confirmed by a dealership and has not been repaired due to cost.

NHTSA complaint #11729406 — an unverified report by a vehicle owner.

Park River, ND

ENGINE

A significant engine failure occurred while driving, presenting as loud knocking from the engine. The issue developed without prior warning lights or messages. The vehicle was inspected by a dealership and the problem was confirmed as internal engine failure (piston slap/engine knock). The dealership recommended full engine replacement. The engine is available for inspection upon request. There was no evidence of sludge or lack of maintenance noted during inspection. The most recent oil change had been performed less than 1,000 miles prior to the failure, indicating the issue was not caused by lack of maintenance. This condition creates a safety concern due to the potential for sudden engine failure, loss of power, or engine seizure while driving, which could increase the risk of an accident, especially at highway speeds. The issue has been confirmed by a dealership and has not been repaired due to cost.

NHTSA complaint #11729406 — an unverified report by a vehicle owner.

Peabody, MA

ENGINE

My vehicle has a piston slap ticking issue and Hyundai will not help me fix this because it’s a common issue by Hyundai.

NHTSA complaint #11729557 — an unverified report by a vehicle owner.

Park River, ND

FUEL/PROPULSION SYSTEM

A significant engine failure occurred while driving, presenting as loud knocking from the engine. The issue developed without prior warning lights or messages. The vehicle was inspected by a dealership and the problem was confirmed as internal engine failure (piston slap/engine knock). The dealership recommended full engine replacement. The engine is available for inspection upon request. There was no evidence of sludge or lack of maintenance noted during inspection. The most recent oil change had been performed less than 1,000 miles prior to the failure, indicating the issue was not caused by lack of maintenance. This condition creates a safety concern due to the potential for sudden engine failure, loss of power, or engine seizure while driving, which could increase the risk of an accident, especially at highway speeds. The issue has been confirmed by a dealership and has not been repaired due to cost.

NHTSA complaint #11729406 — an unverified report by a vehicle owner.

Midlothian, VA

ENGINE

While driving on an interstate on March 12, 2026, the engine stopped working requiring that the car be pulled over to the side of the road. There were no indications of issues as oil had been regularly changed, and the battery and tires were replaced in fall of 2025. The check engine and oil lights all flashed at the time of the incident, not before. Fortunately, we were able to pull over to the side of the highway, and a tow truck brought the car to a service center. The initial diagnosis was that the seal on the crankcase failed. The service center, and now the Hyundai dealer, do not know the cause of this catastrophic damage that may result in the need for a full engine replacement.

NHTSA complaint #11727071 — an unverified report by a vehicle owner.

Vienna, WV

ENGINE

The vehicle has developed a pronounced knocking noise that was diagnosed by your authorized dealership as “piston slap.” I was informed by dealership staff that this is a known issue with this vehicle. However, because the vehicle is outside of warranty by time and mileage, I was told no repair assistance would be provided. My primary concern is safety. While there are currently no warning lamps illuminated, the engine is producing a consistent knocking noise. If this condition progresses to piston or engine failure while the vehicle is in operation, it could cause sudden loss of power or engine seizure. Such a failure at highway speeds or in traffic could create a serious accident risk to myself and others. Additionally, I was charged one hour of diagnostic labor, despite the dealership immediately recognizing the noise as piston slap without needing further testing. This raises concern that: The issue is well-known, The condition was identifiable without extensive diagnosis, Yet I was still billed for a full diagnostic hour. Given that this is acknowledged as a known issue, I am requesting: A formal review of this case by your product safety and quality department. Clarification on whether this condition has been the subject of technical service bulletins, extended coverage programs, or internal advisories. Consideration of goodwill repair assistance due to the potential safety implications. Reimbursement of the diagnostic charge, as no true diagnostic procedure appears to have been required. Written confirmation that continued operation of the vehicle in its current condition does not present a safety risk. I am prepared to provide service records, invoices, and any additional documentation needed. Given the potential safety implications, I respectfully request a response within 48 hours. I am hopeful the manufacturer will stand behind the safety and reliability of its product and address this matter promptly.

NHTSA complaint #11720191 — an unverified report by a vehicle owner.