2017 Hyundai Elantra problems

ENGINE

The contact owns a 2017 Hyundai Elantra. The contact stated that while driving 50 MPH, there was an abnormal knocking sound coming from the engine. The contact pulled over to the right side of the road, turned off and restarted the vehicle, and the vehicle operated as intended. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The engine was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure and referred the contact to the BBB to report the issue. The approximate failure mileage was 108,404.

NHTSA complaint #11757404 — an unverified report by a vehicle owner.

ENGINE

Vehicle stalled while driving on a highway without warning. The car was able to start back up, would go a few feet and stall again. Had it towed to a Hyundai dealership to repair. They replaced the exhaust camshaft and timing components. They released the car, saying it was fixed. Less than 12 hours later, the car stalled again while driving through Washington DC. Once again, it would start up again but stall every few feet. We took it to another Hyundai dealership. They replaced the oil pump (saying the oil pressure was too high). That did not fix the issue and the dealership stated that the intake camshaft needed to be repaired. The third party warranty company would not approve that repair, as they are saying the engine needs to be completely replaced. We bought the car in March. The first incident occurred in June and the second incident was 12 hours later. The car has been at the dealership for 'repairs' ever since.

NHTSA complaint #11756274 — an unverified report by a vehicle owner.

ENGINE

Car wouldn't start. Makes clicking sound. Mechanic diagnosed it and said timing chain is broken, valves are bent and pistons broken.

NHTSA complaint #11755070 — an unverified report by a vehicle owner.

POWER TRAIN

While operating my 2017 Hyundai Elantra under normal driving conditions at approximately 70,000 miles, the engine suffered a sudden, catastrophic loss of motive power and stalled completely while moving in active traffic without any prior warning. This severe stalling event occurred despite the vehicle being strictly and meticulously maintained according to all manufacturer guidelines and scheduled service intervals. Prior to the stall, the Check Engine Light illuminated. A comprehensive diagnostic scan completed at an authorized Hyundai dealership confirmed active trouble codes P0014 (Exhaust Camshaft Position Timing Over-Advanced) and P0017 (Crankshaft-Camshaft Position Correlation Error). The internal physical engine timing assembly and Variable Valve Timing (VVT) components slipped out of synchronization, forcing an abrupt, automatic engine shutdown while navigating active roadways. This failure created an immediate, severe safety hazard and high collision risk due to the sudden loss of vehicle propulsion, power steering assist, and vacuum brake booster pressure, leaving me vulnerable in traffic. This structural timing deviation caused chronic engine misfires and forced raw, unburned fuel directly into the exhaust stream. This unburned fuel completely fouled and destroyed the primary Oxygen (O2) Sensor due to heavy carbon contamination and extreme thermal stress. The failed sensor and incorrect valve timing totally disrupted the electronic control unit's air-fuel management, inducing the unpredictable stalling hazard and causing an immediate, automatic state emissions/smog inspection failure. Repairing this underlying manufacturing and metallurgical defect at the official Hyundai dealership required an extensive mechanical teardown and replacement of the timing components, costing approximately $2,500 out of pocket. This exact failure pattern, cascading O2 sensor damage, and diagnostic trouble codes match hundreds of existing complaints with NHTSA.

NHTSA complaint #11747095 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

While operating my 2017 Hyundai Elantra under normal driving conditions at approximately 70,000 miles, the engine suffered a sudden, catastrophic loss of motive power and stalled completely while moving in active traffic without any prior warning. This severe stalling event occurred despite the vehicle being strictly and meticulously maintained according to all manufacturer guidelines and scheduled service intervals. Prior to the stall, the Check Engine Light illuminated. A comprehensive diagnostic scan completed at an authorized Hyundai dealership confirmed active trouble codes P0014 (Exhaust Camshaft Position Timing Over-Advanced) and P0017 (Crankshaft-Camshaft Position Correlation Error). The internal physical engine timing assembly and Variable Valve Timing (VVT) components slipped out of synchronization, forcing an abrupt, automatic engine shutdown while navigating active roadways. This failure created an immediate, severe safety hazard and high collision risk due to the sudden loss of vehicle propulsion, power steering assist, and vacuum brake booster pressure, leaving me vulnerable in traffic. This structural timing deviation caused chronic engine misfires and forced raw, unburned fuel directly into the exhaust stream. This unburned fuel completely fouled and destroyed the primary Oxygen (O2) Sensor due to heavy carbon contamination and extreme thermal stress. The failed sensor and incorrect valve timing totally disrupted the electronic control unit's air-fuel management, inducing the unpredictable stalling hazard and causing an immediate, automatic state emissions/smog inspection failure. Repairing this underlying manufacturing and metallurgical defect at the official Hyundai dealership required an extensive mechanical teardown and replacement of the timing components, costing approximately $2,500 out of pocket. This exact failure pattern, cascading O2 sensor damage, and diagnostic trouble codes match hundreds of existing complaints with NHTSA.

NHTSA complaint #11747095 — an unverified report by a vehicle owner.

ENGINE

While operating my 2017 Hyundai Elantra under normal driving conditions at approximately 70,000 miles, the engine suffered a sudden, catastrophic loss of motive power and stalled completely while moving in active traffic without any prior warning. This severe stalling event occurred despite the vehicle being strictly and meticulously maintained according to all manufacturer guidelines and scheduled service intervals. Prior to the stall, the Check Engine Light illuminated. A comprehensive diagnostic scan completed at an authorized Hyundai dealership confirmed active trouble codes P0014 (Exhaust Camshaft Position Timing Over-Advanced) and P0017 (Crankshaft-Camshaft Position Correlation Error). The internal physical engine timing assembly and Variable Valve Timing (VVT) components slipped out of synchronization, forcing an abrupt, automatic engine shutdown while navigating active roadways. This failure created an immediate, severe safety hazard and high collision risk due to the sudden loss of vehicle propulsion, power steering assist, and vacuum brake booster pressure, leaving me vulnerable in traffic. This structural timing deviation caused chronic engine misfires and forced raw, unburned fuel directly into the exhaust stream. This unburned fuel completely fouled and destroyed the primary Oxygen (O2) Sensor due to heavy carbon contamination and extreme thermal stress. The failed sensor and incorrect valve timing totally disrupted the electronic control unit's air-fuel management, inducing the unpredictable stalling hazard and causing an immediate, automatic state emissions/smog inspection failure. Repairing this underlying manufacturing and metallurgical defect at the official Hyundai dealership required an extensive mechanical teardown and replacement of the timing components, costing approximately $2,500 out of pocket. This exact failure pattern, cascading O2 sensor damage, and diagnostic trouble codes match hundreds of existing complaints with NHTSA.

NHTSA complaint #11747095 — an unverified report by a vehicle owner.

STEERING

While driving and turning, the car loses power steering. This has happened multiple times to my wife at lower driving speeds. These disconcerting safety incidents have randomly occurred without warning since the first week of May. The incident was first reported and taken to the Hyundai dealership on May 6th. The dealer looked at the car and stated no issues with steering. It has occurred multiple times since then. The last incident occurred on June 9th at 4pm at Phoenix Sky Harbor Airport. The car lost power steering control, a warning light briefly flashed and the engine shut off. I recovered the car and restarted it. The power steering reset itself. The car was taken a few days later to a Hyundai Dealer who has had the car since attempting to diagnose the issue. The dealer is now stating we should just replace the entire steering column assembly.

NHTSA complaint #11745972 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I am reporting an active odometer fraud case on a 2017 Hyundai Elantra, VIN: [XXX]. The seller listed this vehicle on Facebook Marketplace claiming it had 65,000 miles and was in like-new condition. Upon running a CARFAX report, the vehicle shows over 300,000 actual miles. The CARFAX also shows the vehicle already had 98,000 miles recorded in 2018, making the current 65,000-mile claim impossible. When I confronted the seller about the discrepancy, they claimed they purchased the vehicle from a mechanic and were unaware of the mileage history. They then immediately blocked me and deleted their Facebook listing. Shortly after, a second listing appeared under what appears to be the seller's wife's account advertising the same vehicle. The vehicle appears to have originated from Illinois and is being sold in Indiana, making this a cross-state fraud. The seller operates as a title-free flipper, never placing the title in their name, which appears to be an intentional strategy to avoid a paper trail. I have documentation including screenshots of the original listing, the CARFAX report, and records of my communications with the seller. I am prepared to provide all of this upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11746048 — an unverified report by a vehicle owner.

POWER TRAIN

1. The engine architecture suffered a catastrophic mechanical failure. Specifically, severe, systemic internal oil consumption/vaporization starved the hydraulic timing chain tensioner of critical hydrostatic pressure. This caused the tensioner to collapse, creating slack in the steel timing chain, which then "jumped time" (skipped a tooth on the camshaft sprockets), causing the engine to instantly seize and lose all motive power. The vehicle and engine are fully intact and available for inspection at Pohanka Hyundai of Fredericksburg. 2. The vehicle suffered a sudden, complete loss of motive power and engine seizure while being driven at night on an unlit, dark secondary roadway. The driver (my daughter) was left suddenly stranded without power in a highly vulnerable, pitch-black location with passing traffic, presenting an immediate collision hazard and a severe personal safety risk before emergency assistance could arrive. 3. Yes. The vehicle was towed to an authorized Hyundai dealership (Pohanka Hyundai of Fredericksburg), where service technicians officially diagnosed that the engine had "jumped timing" and suffered a complete failure of the timing system, alongside a noted lack of engine oil volume due to vaporization. 4. The vehicle has been formally inspected and diagnosed by the authorized Hyundai dealership service department under Hyundai Motor America Corporate Case #[XXX]. No police or insurance inspections were required as no collision occurred. 5. No dash lights or warnings before failure. However, for a year prior, the engine exhibited severe internal oil vaporization, requiring constant top-offs between scheduled oil changes to maintain safe levels. There were zero external fluid leaks on the engine or ground; oil burned entirely internally. This chronic volumetric oil loss directly caused the sudden drop in pressure, hydraulic tensioner collapse, and catastrophic engine seizure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11741872 — an unverified report by a vehicle owner.

ENGINE

1. The engine architecture suffered a catastrophic mechanical failure. Specifically, severe, systemic internal oil consumption/vaporization starved the hydraulic timing chain tensioner of critical hydrostatic pressure. This caused the tensioner to collapse, creating slack in the steel timing chain, which then "jumped time" (skipped a tooth on the camshaft sprockets), causing the engine to instantly seize and lose all motive power. The vehicle and engine are fully intact and available for inspection at Pohanka Hyundai of Fredericksburg. 2. The vehicle suffered a sudden, complete loss of motive power and engine seizure while being driven at night on an unlit, dark secondary roadway. The driver (my daughter) was left suddenly stranded without power in a highly vulnerable, pitch-black location with passing traffic, presenting an immediate collision hazard and a severe personal safety risk before emergency assistance could arrive. 3. Yes. The vehicle was towed to an authorized Hyundai dealership (Pohanka Hyundai of Fredericksburg), where service technicians officially diagnosed that the engine had "jumped timing" and suffered a complete failure of the timing system, alongside a noted lack of engine oil volume due to vaporization. 4. The vehicle has been formally inspected and diagnosed by the authorized Hyundai dealership service department under Hyundai Motor America Corporate Case #[XXX]. No police or insurance inspections were required as no collision occurred. 5. No dash lights or warnings before failure. However, for a year prior, the engine exhibited severe internal oil vaporization, requiring constant top-offs between scheduled oil changes to maintain safe levels. There were zero external fluid leaks on the engine or ground; oil burned entirely internally. This chronic volumetric oil loss directly caused the sudden drop in pressure, hydraulic tensioner collapse, and catastrophic engine seizure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11741872 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Both passenger-side doors won't open without tugging on the handle when unlocking them. The front seat passenger door opens from the inside but has trouble opening from the outside. The backseat passenger does not open from the inside at all and has a hard time opening from the outside. Once we get the door open and the car remains unlocked, the doors open fine (except for the back seat door). But once we lock and unlock the car, we get the same issue. I'm also experiencing paint chippng and rust on the roof of my car and the creases of the trunk.

NHTSA complaint #11741300 — an unverified report by a vehicle owner.

POWER TRAIN

What component or system failed or malfunctioned, and is it available for inspection upon request? How was your safety or the safety of others put at risk? The ignition coil in my 2017 Hyundai Elantra Limited has failed multiple times over the past several years. This recurring issue has caused the vehicle to malfunction unexpectedly, creating safety concerns due to reduced engine performance, misfiring, and the potential for sudden loss of power while driving, which puts both myself and others on the road at risk. The failed component is available for inspection upon request. Has the problem been reproduced or confirmed by a dealer or independent service center? This issue has occurred multiple times with my vehicle. After researching online consumer reports and owner complaints, I found that ignition coil failures appear to be a common and recurring issue reported by other 2017 Hyundai Elantra Limited owners. Based on these repeated failures and similar reports, this appears to be a known issue affecting this model. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? I have reported this issue to Hyundai multiple times. Rather than addressing the root cause or issuing a recall for this recurring defect, Hyundai has repeatedly provided credits to assist with repair costs when the ignition coil fails. Despite the repeated failures and safety concerns, the underlying issue has not been permanently resolved. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Prior to failure, the vehicle would experience rough starts, engine misfires, and poor performance. After these symptoms began, the check engine light would eventually illuminate. Once the warning light appeared, the vehicle became increasingly unreliable and would stall or shut off unexpectedly. On one occasion, the vehicle shut off completely while I was driving.

NHTSA complaint #11739603 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

I own a Hyundai Elantra with approximately 103,000 miles. The vehicle has developed an intermittent issue where the engine will suddenly stall while driving. This most often occurs when I am decelerating and turning, such as when entering or navigating roundabouts. At the time of the stall, multiple warning indicators appear simultaneously, including the check engine light, battery warning light, and a “no key detected” message. There are no prior warning signs before the failure occurs—no unusual noises, no loss of power leading up to the event, and no dashboard warnings in advance. The stall is sudden and unexpected. When the vehicle stalls, I must quickly shift into park and restart the engine. The car restarts immediately without hesitation, and all warning lights disappear. The vehicle then operates normally again until the issue randomly reoccurs. This has happened multiple times. This issue creates a safety risk because the vehicle loses power unexpectedly while in motion, particularly during low-speed turns and in roundabouts, which could increase the risk of a collision due to sudden loss of propulsion and reduced control. The problem has not yet been formally diagnosed by a dealer or independent repair shop, but based on research and similar reported cases, it may be related to an intermittent engine or electrical signal failure. The issue has not yet been inspected by the manufacturer, police, or insurance representatives. UNKNOWN as to the exact failed component, but the failure appears to involve a sudden loss of engine operation without warning, followed by immediate recovery upon restart.

NHTSA complaint #11733041 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I own a Hyundai Elantra with approximately 103,000 miles. The vehicle has developed an intermittent issue where the engine will suddenly stall while driving. This most often occurs when I am decelerating and turning, such as when entering or navigating roundabouts. At the time of the stall, multiple warning indicators appear simultaneously, including the check engine light, battery warning light, and a “no key detected” message. There are no prior warning signs before the failure occurs—no unusual noises, no loss of power leading up to the event, and no dashboard warnings in advance. The stall is sudden and unexpected. When the vehicle stalls, I must quickly shift into park and restart the engine. The car restarts immediately without hesitation, and all warning lights disappear. The vehicle then operates normally again until the issue randomly reoccurs. This has happened multiple times. This issue creates a safety risk because the vehicle loses power unexpectedly while in motion, particularly during low-speed turns and in roundabouts, which could increase the risk of a collision due to sudden loss of propulsion and reduced control. The problem has not yet been formally diagnosed by a dealer or independent repair shop, but based on research and similar reported cases, it may be related to an intermittent engine or electrical signal failure. The issue has not yet been inspected by the manufacturer, police, or insurance representatives. UNKNOWN as to the exact failed component, but the failure appears to involve a sudden loss of engine operation without warning, followed by immediate recovery upon restart.

NHTSA complaint #11733041 — an unverified report by a vehicle owner.

ENGINE

I own a Hyundai Elantra with approximately 103,000 miles. The vehicle has developed an intermittent issue where the engine will suddenly stall while driving. This most often occurs when I am decelerating and turning, such as when entering or navigating roundabouts. At the time of the stall, multiple warning indicators appear simultaneously, including the check engine light, battery warning light, and a “no key detected” message. There are no prior warning signs before the failure occurs—no unusual noises, no loss of power leading up to the event, and no dashboard warnings in advance. The stall is sudden and unexpected. When the vehicle stalls, I must quickly shift into park and restart the engine. The car restarts immediately without hesitation, and all warning lights disappear. The vehicle then operates normally again until the issue randomly reoccurs. This has happened multiple times. This issue creates a safety risk because the vehicle loses power unexpectedly while in motion, particularly during low-speed turns and in roundabouts, which could increase the risk of a collision due to sudden loss of propulsion and reduced control. The problem has not yet been formally diagnosed by a dealer or independent repair shop, but based on research and similar reported cases, it may be related to an intermittent engine or electrical signal failure. The issue has not yet been inspected by the manufacturer, police, or insurance representatives. UNKNOWN as to the exact failed component, but the failure appears to involve a sudden loss of engine operation without warning, followed by immediate recovery upon restart.

NHTSA complaint #11733041 — an unverified report by a vehicle owner.

ENGINE

Car is burning oil. Replaced timing chain and it continues to burn oil.

NHTSA complaint #11733102 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I am filing a formal complaint regarding my 2017 Hyundai Elantra SE (VIN: [XXX] ). The vehicle is currently experiencing severe safety issues, including unexpected engine stalling and loud mechanical rattling, alongside a P0014 diagnostic code. These symptoms align directly with the defects described in Recall 203 (NHTSA 21V301000) involving improper piston ring heat treatment and Service Campaign 966regarding engine bearing wear. As a consumer, I am extremely concerned about the risk of a crash due to sudden loss of power. I am really concerned for my son and I as I drive my vehicle. I am requesting: 1. An immediate inspection and confirmation of eligibility for an engine replacement at no cost to me. 2. Verification of the lifetime long-block warranty extension associated with the KSDS (Campaign 966) update. 3. Provision of a loaner vehicle or rental reimbursement while my primary vehicle is unsafe to operate. Please assign a case manager to this matter and provide a timeline for resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11725959 — an unverified report by a vehicle owner.

ENGINE

I am filing a formal complaint regarding my 2017 Hyundai Elantra SE (VIN: [XXX] ). The vehicle is currently experiencing severe safety issues, including unexpected engine stalling and loud mechanical rattling, alongside a P0014 diagnostic code. These symptoms align directly with the defects described in Recall 203 (NHTSA 21V301000) involving improper piston ring heat treatment and Service Campaign 966regarding engine bearing wear. As a consumer, I am extremely concerned about the risk of a crash due to sudden loss of power. I am really concerned for my son and I as I drive my vehicle. I am requesting: 1. An immediate inspection and confirmation of eligibility for an engine replacement at no cost to me. 2. Verification of the lifetime long-block warranty extension associated with the KSDS (Campaign 966) update. 3. Provision of a loaner vehicle or rental reimbursement while my primary vehicle is unsafe to operate. Please assign a case manager to this matter and provide a timeline for resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11725959 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Subject: Escalation of Unresolved Case – Request for NHTSA Assistance Dear NHTSA, For several months, I have been dealing with an unresolved issue regarding my Hyundai vehicle. On February 18th, I was told the supervisor of my case manager at Hyundai Motor America would contact me within 5 to 10 business days. Today is March 16th, and despite repeated requests, no supervisor has reached out. As a dialysis patient without a vehicle, these prolonged delays are affecting my health and safety. Since I have not been able to receive a response from the supervisor of my case manager, I am escalating this matter to your agency. I have a full email chain documenting these events, which I can provide upon request. For transparency, I am copying my case manager and Hyundai national customer service. I appreciate your assistance with this urgent matter. Sincerely, [XXX] Tel. [XXX] CC: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11724833 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The paint keeps chipping off the nose of the hood as well as areas above the doors. I have had it repainted one time and it is chipping off again.

NHTSA complaint #11724762 — an unverified report by a vehicle owner.

AIR BAGS

The passenger airbag is not activating reliably. There was not an accident but the light indicating airbage is active does not light up when passenger sits in front.

NHTSA complaint #11723083 — an unverified report by a vehicle owner.