Owners have filed 333 complaints
about the 2020 Hyundai Elantra with NHTSA between 2019 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 7 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 46
Against the median year of the Hyundai Elantra. 50 means typical for this
model; 100 means roughly double.
Severity — 90
17.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
71% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2020 compares with every other Hyundai Elantra
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Warnings
933.3%
Body
518.5%
Automatic Emergency Braking
311.1%
Adaptive Cruise Control
311.1%
Cruise Control
311.1%
Assist
27.4%
Pressure/Temperature Sensor
13.7%
Warning
13.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
77.4%
1,000 – 9,999 miles
4345.7%
10,000 – 24,999 miles
1212.8%
25,000 – 49,999 miles
1010.6%
50,000 – 74,999 miles
77.4%
75,000 – 99,999 miles
66.4%
100,000 – 149,999 miles
99.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2019peak 13Aug 2026
Recalls on the 2020 Hyundai Elantra
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V301000
ENGINE
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
Risk: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
19V720000
WHEELS:LUGS/NUTS/BOLTS/STUDS
Hyundai Motor America (Hyundai) is recalling certain 2019 Ioniq Hybrid and 2020 Elantra vehicles. The right-side rear wheel lug nuts may have been insufficiently tightened, allowing the wheel to detach from the vehicle.
Risk: A wheel detaching from the vehicle increases the risk of a crash.
19V721000
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Hyundai Motor America (Hyundai) is recalling certain 2020 Elantra vehicles. The lower control arm ball joint fasteners may have been insufficiently tightened allowing the ball joint to detach from the lower control arm.
Risk: A detached ball joint can cause a loss of vehicle control, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202125276,192 units in Canada
Engine
Issue: On certain vehicles, the engine's piston oil rings may be defective. This can cause engine wear that can lead to increased oil consumption. Eventually, this can create abnormal engine noise and the oil pressure warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail. Note: This only affects vehicles equipped with a 2.0 L Nu MPI engine. Safety Risk: A sudden loss of engine power could increase the risk of a crash. An engine failure could also create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the engine. The engine will be replaced, if necessary. Hyundai is also developing a Piston-ring Noise Sensing System (PNSS) software update to be installed when available; it will alert the driver of potential damage before an engine failure occurs.
Recall 201949889 units in Canada
Wheels
Issue: On certain cars, the wheel lug nuts were not properly tightened during assembly. This could cause the nuts to loosen or fall off, and could result in a wheel separating from the car. Note: For the Ioniq model, this recall only involves the Ioniq PHEV (Plug-In Hybrid Electric Vehicle) version. Safety Risk: A wheel separation could increase the risk of a crash. A wheel that detaches from a vehicle could create a hazard for other drivers and nearby people. Corrective Actions: The company will notify owners by mail and instruct them to take their car to a dealer to ensure the front and rear wheel nuts are properly tightened.
Reports where the owner recorded a crash, a fire, an injury or a death.
Spring Hill, FLCrash
AIR BAGS
I no longer have this vehicle, as I traded it in once I was able to lower some of my negative equity. During owning the 2020 Hyundai Elantra, a deer it the side of my vehicle and knocked me into the center of the road while I was driving. No airbags had come out, nor was any sensor activated. About 6-8 months later, I was driving down the same road and a deer had run across the road. The forward collision sensor did not alert me (I was paying attention to the road, but would have absolutely heard it), and my airbags did not deploy. My car suffered over $9,000 in damage and I had a concussion.
NHTSA complaint #11728934 — an unverified report by a vehicle owner.
Spring Hill, FLCrash
FORWARD COLLISION AVOIDANCE: WARNINGS
I no longer have this vehicle, as I traded it in once I was able to lower some of my negative equity. During owning the 2020 Hyundai Elantra, a deer it the side of my vehicle and knocked me into the center of the road while I was driving. No airbags had come out, nor was any sensor activated. About 6-8 months later, I was driving down the same road and a deer had run across the road. The forward collision sensor did not alert me (I was paying attention to the road, but would have absolutely heard it), and my airbags did not deploy. My car suffered over $9,000 in damage and I had a concussion.
NHTSA complaint #11728934 — an unverified report by a vehicle owner.
Chelsea, MEFire
ENGINE
Engine blew up on the highway almost causing an accident. The car has had problems with rapid oil consumption since 20000 miles on the car. Always checked oil everyday and added oil when needed and regular oil changes every 3000 miles car was very well taken care of. No oil light or check engine light came on when the engine blew up.
NHTSA complaint #11688718 — an unverified report by a vehicle owner.
Crestview, FLCrash1 injured
AIR BAGS
On [XXX] at about 1:40 p.m. I was driving to work, and got distracted and had a front-end collision with a tree that was about 1-3 feet next to the side of the road. Extensive damage to the vehicle, and personal injuries occurred (mild concussion, stress fracture of left forearm, bruising/abrasion on ride side torso, sprained left thumb, and abrasions on head). Both the driver and passenger airbags did not deploy which contributed to me almost flying through the windshield. The emergency responders and tow truck operator were very surprised I wasn't in critical condition or dead and noted that the airbags failing was a serious issue and I was lucky. This was reported to the manufacturer and geico insurance on December 20th, and I am currently awaiting to hear back from both to get the inspections scheduled. The vehicle is currently located at OC's Auto at 598 Armistead Blvd, Holt FL 32564. I have already signed papers giving permission for inspections by the insurance company if they request it, but currently inspections haven't been done yet to determine damage estimates or to investigate the airbags. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11631902 — an unverified report by a vehicle owner.
Hulmeville, PACrashFire1 injured
VEHICLE SPEED CONTROL
The contact called on behalf of their son who owns a 2020 Hyundai Elantra. The contact stated that while their son was decelerating, speed was unknown, and coming to a stop sign. The next thing their son was able to recall was that the vehicle had suddenly turned right crashing into an electrical pole nearby. The air bags deployed. The driver had lost consciousness during the crash making it difficult to recall all that occurred. The vehicle was towed but they had not yet received any confirmation if the vehicle had been totaled. The electrical pole had fallen and began to catch fire. The fire department had put out the fire. The contact was not completely sure of the damage done to the vehicle. The driver lost consciousness and received an injury on their right arm. Medical attention was needed. The contact could only assume a police report had been filed but had not heard from the police department to confirm. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11613933 — an unverified report by a vehicle owner.
Hulmeville, PACrashFire1 injured
STEERING
The contact called on behalf of their son who owns a 2020 Hyundai Elantra. The contact stated that while their son was decelerating, speed was unknown, and coming to a stop sign. The next thing their son was able to recall was that the vehicle had suddenly turned right crashing into an electrical pole nearby. The air bags deployed. The driver had lost consciousness during the crash making it difficult to recall all that occurred. The vehicle was towed but they had not yet received any confirmation if the vehicle had been totaled. The electrical pole had fallen and began to catch fire. The fire department had put out the fire. The contact was not completely sure of the damage done to the vehicle. The driver lost consciousness and received an injury on their right arm. Medical attention was needed. The contact could only assume a police report had been filed but had not heard from the police department to confirm. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11613933 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Piedmont, SC
POWER TRAIN
My 2020 Hyundai Elantra SEL experienced a total transmission/IVT failure at 81,185 miles. I paid $4,804.14 out of pocket to have the vehicle repaired at a certified Hyundai dealership, Dick Smith Hyundai Genesis of Greenville, now known as Hyundai of Greenville. The transmission was replaced with a new replacement unit. The replacement transmission has now suffered a second total failure at 117,922 miles, meaning the vehicle has experienced two total transmission failures before reaching 120,000 miles. The repeated failure of the IVT system is extremely concerning, particularly because the first replacement was performed by an authorized Hyundai dealership and the replacement unit failed after approximately 36,700 miles. I am requesting that this repeated transmission failure be documented and investigated. I also believe Hyundai should review the vehicle’s transmission history and consider the possibility of a systemic defect or premature failure involving the IVT system. I have already contacted Hyundai Customer Care regarding a Prior Repair Goodwill Reimbursement request for the $4,804.14 I previously paid out of pocket. Hyundai Customer Care case #43147944 was denied based on the vehicle being outside the factory warranty, although Hyundai directed me to the dealership for possible goodwill consideration. I am requesting full retroactive reimbursement of the $4,804.14 I paid for the first transmission replacement. I can provide the original repair invoice, service records, diagnosis, and documentation of the subsequent transmission failure upon request.
NHTSA complaint #11758271 — an unverified report by a vehicle owner.
Los Angeles, CA
STEERING
Steering wheel has been making whining noises when turning. Previously replaced worm shaft on steering while under warranty due to malfunction when first purchased. Issue has resurfaced but no longer covered under warranty. Dealer quoted nearly $800.00 to replace worm shaft.
NHTSA complaint #11758002 — an unverified report by a vehicle owner.
Temecula, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
Logic board failure part number 99211-F2000 leading to inoperable lane keeping assist and forward collision avoidance.
NHTSA complaint #11757608 — an unverified report by a vehicle owner.
Temecula, CA
LANE DEPARTURE: ASSIST
Logic board failure part number 99211-F2000 leading to inoperable lane keeping assist and forward collision avoidance.
NHTSA complaint #11757608 — an unverified report by a vehicle owner.
Mesa, AZ
ENGINE
At 105,000 MI. My car stalled out and the engine stopped. It needs a new cam shaft, timing chain set, cam phaser and timing cover. We also had to replace the Variable valve timing solenoids as the metal melted.
NHTSA complaint #11755778 — an unverified report by a vehicle owner.
Mayer, AZ
ENGINE
"I was not notified of Campaign 974 and later experienced engine problems/failure. I am requesting review of whether the campaign was completed and whether the failure is related to the condition the campaign was intended to detect. My engine failed while pulling up to a house, stopping, then preparing to move again the car stalled, car stalled, car would not start for several times tried, then started was able to drive for about 10 miles then stalled again and would not start, car has been intermittently working, car has recent and regular oil changes on time with correct oil and still failed now there is metal in the oil per the mechanics there is knocking sort of like ticking sounds - the car left me stranded due to the engine intermittently working and not working to start the car - the car will attempt to start then turn right off immediately after starting the car and sometimes not turn over the car also had been jumping when in stopped positions as soon as attempt to give gas ever so slightly
NHTSA complaint #11753202 — an unverified report by a vehicle owner.
Texarkana, TX
ELECTRICAL SYSTEM
I have a 2020 Hyundai Elantra Limited that was purchased new in December of 2020, has 17,764 miles, and no damage. At the end of May/early June of 2026, the car gave warning messages for the following: check forward collision avoidance assist system, check lane keep assist system, and check high beam assist system. The car was inspected by the dealership, from which it was purchased, on June 29, 2026. The technician report says error codes C1604 and C1606 were found and that the car required replacement of the front camera system at the cost of $1991.49. Front camera failure negates the ability to use the advanced safety features of this car. These features are so important to alert and, more importantly, assist the driver avoid accidents and improve all motorists safety. I have read numerous complaints depicting the same problem with this front camera system. Hyundai issued TSB 20-BE-006H due to multiple problems just like the one that happened to me. I have corresponded with Hyundai about this situation and my concerns on why a car with this few miles and no damage had a failure of this magnitude. They are unwilling to assist due to the warranty expiring 6 months ago. For components this important to the safety of all drivers, I would like to see a recall established to hold Hyundai accountable for faulty components. Safety should not be limited by a warranty and last longer than 5 1/2 years. Than you for your consideration.
NHTSA complaint #11748184 — an unverified report by a vehicle owner.
Texarkana, TX
FORWARD COLLISION AVOIDANCE: WARNINGS
I have a 2020 Hyundai Elantra Limited that was purchased new in December of 2020, has 17,764 miles, and no damage. At the end of May/early June of 2026, the car gave warning messages for the following: check forward collision avoidance assist system, check lane keep assist system, and check high beam assist system. The car was inspected by the dealership, from which it was purchased, on June 29, 2026. The technician report says error codes C1604 and C1606 were found and that the car required replacement of the front camera system at the cost of $1991.49. Front camera failure negates the ability to use the advanced safety features of this car. These features are so important to alert and, more importantly, assist the driver avoid accidents and improve all motorists safety. I have read numerous complaints depicting the same problem with this front camera system. Hyundai issued TSB 20-BE-006H due to multiple problems just like the one that happened to me. I have corresponded with Hyundai about this situation and my concerns on why a car with this few miles and no damage had a failure of this magnitude. They are unwilling to assist due to the warranty expiring 6 months ago. For components this important to the safety of all drivers, I would like to see a recall established to hold Hyundai accountable for faulty components. Safety should not be limited by a warranty and last longer than 5 1/2 years. Than you for your consideration.
NHTSA complaint #11748184 — an unverified report by a vehicle owner.
Texarkana, TX
LANE DEPARTURE: ASSIST
I have a 2020 Hyundai Elantra Limited that was purchased new in December of 2020, has 17,764 miles, and no damage. At the end of May/early June of 2026, the car gave warning messages for the following: check forward collision avoidance assist system, check lane keep assist system, and check high beam assist system. The car was inspected by the dealership, from which it was purchased, on June 29, 2026. The technician report says error codes C1604 and C1606 were found and that the car required replacement of the front camera system at the cost of $1991.49. Front camera failure negates the ability to use the advanced safety features of this car. These features are so important to alert and, more importantly, assist the driver avoid accidents and improve all motorists safety. I have read numerous complaints depicting the same problem with this front camera system. Hyundai issued TSB 20-BE-006H due to multiple problems just like the one that happened to me. I have corresponded with Hyundai about this situation and my concerns on why a car with this few miles and no damage had a failure of this magnitude. They are unwilling to assist due to the warranty expiring 6 months ago. For components this important to the safety of all drivers, I would like to see a recall established to hold Hyundai accountable for faulty components. Safety should not be limited by a warranty and last longer than 5 1/2 years. Than you for your consideration.
NHTSA complaint #11748184 — an unverified report by a vehicle owner.
Woodbridge, NJ
STRUCTURE:BODY
A few weeks ago, I was driving home on a 3-Lane local state route here in NJ from a family outing on a rainy dark evening when a large portion of the body paint from the hood flaked / peeled off and somehow got stuck under the drivers side windshield wiper as they were on during the rain at highway speed. It was a large enough piece (at least 3" wide) , to not only get stuck under the wiper, but create a serious issue for me to see out the windshield where the wiper wouldn't clear my vision out of the windshield. I managed somehow to safely pull to the side of the road and get out to inspect what it was.. I was able to remove the large piece of peeling paint from under the wiper but it did ruin the edge of the wiper blade which made for a treacherous drive home and I had to replace the wiper at a later date. The paint is peeling from all over my car (Hood, Pillars, Roof) and I've done my best to get all the loose pieces off but I'm afraid to drive it anywhere with the thought more paint will peel off with the wind & get carried to someone else driving behind me. My Hyundai Elantra is a 2020 and has only 48,526 miles currently. I contacted my local Hyundai dealer who advised me I am "Out of warranty for paint coverage" and suggested I further open a case with Hyundai Corporate, which I did, and was assigned a case manager who requested I take it back to my local Hyundai dealer in Avenel, NJ (Sansone) and have a service advisor/technician take pictures and submit them to Warranty Services for a "goodwill repair". Hyundai came back with a "DECLINED" status from it being "Out of warranty caused by the time in service and mileage of the vehicle" and "no goodwill assistance is being offered at this time". The estimate from Hyundai claimed it would cost approx $6,500 to have the car repainted according to the service printout. The dealership and Hyundai are both aware of many, many vehicles that entire pieces of paint are just peeling / falling off several colored cars.
NHTSA complaint #11746043 — an unverified report by a vehicle owner.
new River, AZ
POWER TRAIN
Reporting on 2020 Hyundai Elantra. I have owned since 2023, my car is currently at a Hyundai certified dealership for it's 3rd transmission in the three years I have owned it. All 3 transmission were inspected and then replaced by Hyundai certified technicians. The Safety aspect is the inability to get you vehicle off the highway.
NHTSA complaint #11743760 — an unverified report by a vehicle owner.
Brick, NJ
POWER TRAIN
Currently, there are 30,564 miles on my vehicle and I am the original owner of the vehicle since early 2021. This is a continuous intermittent problem that can occur at any time when trying to accelerate the vehicle. The vehicle could be moving down the road and you go to accelerate and the RPM's drop dramatically, giving you no power. The same thing has happened when trying to accelerate from a stop. The vehicle would start to accelerate and then all of a sudden the RPM's drop, giving you no power. I have had the vehicle to the dealership for this problem and I am being told that they can't do anything about it because they can't duplicate it. If this happened when it was necessary for me to get out of the way of a vehicle, an accident could occur, resulting in sirius injury or death. Also, there were no warning lights or check engine light that came on at any time when the problem presented itself.
NHTSA complaint #11742932 — an unverified report by a vehicle owner.
Brick, NJ
VEHICLE SPEED CONTROL
Currently, there are 30,564 miles on my vehicle and I am the original owner of the vehicle since early 2021. This is a continuous intermittent problem that can occur at any time when trying to accelerate the vehicle. The vehicle could be moving down the road and you go to accelerate and the RPM's drop dramatically, giving you no power. The same thing has happened when trying to accelerate from a stop. The vehicle would start to accelerate and then all of a sudden the RPM's drop, giving you no power. I have had the vehicle to the dealership for this problem and I am being told that they can't do anything about it because they can't duplicate it. If this happened when it was necessary for me to get out of the way of a vehicle, an accident could occur, resulting in sirius injury or death. Also, there were no warning lights or check engine light that came on at any time when the problem presented itself.
NHTSA complaint #11742932 — an unverified report by a vehicle owner.
Brick, NJ
ENGINE
Currently, there are 30,564 miles on my vehicle and I am the original owner of the vehicle since early 2021. This is a continuous intermittent problem that can occur at any time when trying to accelerate the vehicle. The vehicle could be moving down the road and you go to accelerate and the RPM's drop dramatically, giving you no power. The same thing has happened when trying to accelerate from a stop. The vehicle would start to accelerate and then all of a sudden the RPM's drop, giving you no power. I have had the vehicle to the dealership for this problem and I am being told that they can't do anything about it because they can't duplicate it. If this happened when it was necessary for me to get out of the way of a vehicle, an accident could occur, resulting in sirius injury or death. Also, there were no warning lights or check engine light that came on at any time when the problem presented itself.
NHTSA complaint #11742932 — an unverified report by a vehicle owner.
Around 9 p.m., I was driving home on the XXX highway at about 60 mph. The road was clear, with no obstacles ahead, and it was lightly drizzling in the [XXX] area. Suddenly, the car's emergency braking system activated, then returned to normal. Although it startled me, thankfully there were no cars behind me to avoid a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11740572 — an unverified report by a vehicle owner.
at 105,000 milesCosta Mesa, CA
ENGINE
The contact owns a 2020 Hyundai Elantra. The contact stated that while driving, the vehicle unexpectedly stalled. The vehicle was able to restart. The check engine light illuminated. The vehicle was taken to an independent mechanic Camshaft sensor failure. The camshaft sensors were replaced; however, the issue persisted. The vehicle was then taken to the dealer where it was diagnosed with engine failure but the vehicle was not repaired. The manufacturer was notified of the issue. The contact associated the issue with NHTSA Campaign Number 21V301000 (Engine). The approximate failure mileage was 105,000.
NHTSA complaint #11740154 — an unverified report by a vehicle owner.
Phoenix, MD
UNKNOWN OR OTHER
This complaint documents a recurring automatic transmission failure resulting in three complete vehicle shutdowns during active operation — two at highway speed and one in an active turning lane. The most recent failure occurred within 15 minutes of the vehicle being released from an authorized Hyundai dealership in College Park, Maryland, whose general manager admitted in a recorded call that the vehicle was released knowing the transmission was unrepaired and unsafe. The first failure occurred in 2025 on a highway with no prior warning. The vehicle was towed to the dealership, where the transmission was confirmed defective and repaired under warranty. The second failure occurred in January 2026, again on a highway with no warning. The dealership held the vehicle from January through May 2026 — four months — with no updates despite multiple owner inquiries. In April 2026 the dealership confirmed the transmission had failed again and was seeking Hyundai corporate authorization for the warranty repair. On May 21, 2026 I was told the vehicle was ready and the transmission had been fully repaired under warranty. This was false. On [XXX], within 15 minutes of leaving the dealership, the transmission failed a third time, completely shutting the vehicle down in an active turning lane with no warning. The general manager at Hyundai College Park later admitted in a recorded call that the transmission was never repaired and the vehicle was released only to recover the dealership's rental car, with full knowledge it was unsafe. All three failures were confirmed by the authorized dealer. Component is available for inspection. NHTSA investigation and recall consideration requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11739852 — an unverified report by a vehicle owner.
Phoenix, MD
ENGINE
This complaint documents a recurring automatic transmission failure resulting in three complete vehicle shutdowns during active operation — two at highway speed and one in an active turning lane. The most recent failure occurred within 15 minutes of the vehicle being released from an authorized Hyundai dealership in College Park, Maryland, whose general manager admitted in a recorded call that the vehicle was released knowing the transmission was unrepaired and unsafe. The first failure occurred in 2025 on a highway with no prior warning. The vehicle was towed to the dealership, where the transmission was confirmed defective and repaired under warranty. The second failure occurred in January 2026, again on a highway with no warning. The dealership held the vehicle from January through May 2026 — four months — with no updates despite multiple owner inquiries. In April 2026 the dealership confirmed the transmission had failed again and was seeking Hyundai corporate authorization for the warranty repair. On May 21, 2026 I was told the vehicle was ready and the transmission had been fully repaired under warranty. This was false. On [XXX], within 15 minutes of leaving the dealership, the transmission failed a third time, completely shutting the vehicle down in an active turning lane with no warning. The general manager at Hyundai College Park later admitted in a recorded call that the transmission was never repaired and the vehicle was released only to recover the dealership's rental car, with full knowledge it was unsafe. All three failures were confirmed by the authorized dealer. Component is available for inspection. NHTSA investigation and recall consideration requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11739852 — an unverified report by a vehicle owner.
Phoenix, MD
SERVICE BRAKES
This complaint documents a recurring automatic transmission failure resulting in three complete vehicle shutdowns during active operation — two at highway speed and one in an active turning lane. The most recent failure occurred within 15 minutes of the vehicle being released from an authorized Hyundai dealership in College Park, Maryland, whose general manager admitted in a recorded call that the vehicle was released knowing the transmission was unrepaired and unsafe. The first failure occurred in 2025 on a highway with no prior warning. The vehicle was towed to the dealership, where the transmission was confirmed defective and repaired under warranty. The second failure occurred in January 2026, again on a highway with no warning. The dealership held the vehicle from January through May 2026 — four months — with no updates despite multiple owner inquiries. In April 2026 the dealership confirmed the transmission had failed again and was seeking Hyundai corporate authorization for the warranty repair. On May 21, 2026 I was told the vehicle was ready and the transmission had been fully repaired under warranty. This was false. On [XXX], within 15 minutes of leaving the dealership, the transmission failed a third time, completely shutting the vehicle down in an active turning lane with no warning. The general manager at Hyundai College Park later admitted in a recorded call that the transmission was never repaired and the vehicle was released only to recover the dealership's rental car, with full knowledge it was unsafe. All three failures were confirmed by the authorized dealer. Component is available for inspection. NHTSA investigation and recall consideration requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11739852 — an unverified report by a vehicle owner.
Elk Grove, CA
POWER TRAIN
I bought a 2020 Hyundai Elantra in 2024 with 67k miles on it. After driving 22k miles the check engine light went on and when it was brought in to get it checked the transmission went out. I did not buy a warranty so I understood it would not be covered. The issue I had was it was very hard to get information on the condition of the car that was sold to me. What I found out was that the transmission fluid was likley not changed ever and definetly not checked before the car was sold since the check engine light was not on and the engine sounded fine when I bought it. Which when I did meet with the service manager was informed of. The service manager noted that the IVT transmission has a long history of going out and is a bad design. He stated that most cars are not being made with it anymore and that this is well known problem. My biggest issue is that they knew this when it was sold and since the car was already over 60k when they got it should have at least checked the fluid or put in new fluid due to the history of transmission problems on the car. It is very likely this was not done to the likelihood the fluid was already bad and the transmission would have gone out so they wanted to pass it on to the customer. I know it is on me to know about a car when it is purchased but did not think of checking specifically on what type of transmission was in the car and now always will. I have had two Hyundai and both went over 200k without problem. To have one go 89k and go out was totally unexpected and there were no warnings except a check engine light. The service manager was nice but told me there was nothing that could be done.
NHTSA complaint #11739559 — an unverified report by a vehicle owner.
at 76,000 milesAsheville, NC
POWER TRAIN
The contact owns a 2020 Hyundai Elantra. The contact stated that while driving at an unknown speed and at a stop, the vehicle lunged forward. The RPM increased and decreased without applying the accelerator pedal. The check engine light was illuminated. A mobile mechanic reset the codes but was unable to determine the failure. The vehicle was taken to an independent mechanic who referred him to the local dealer. The local dealer was contacted, who stated there was a transmission pressure sensor issue. which prevents the service from being performed under Hyundai Service Campaign 863 T5B Bulletin: 20-01-028H. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 76,000.
NHTSA complaint #11738079 — an unverified report by a vehicle owner.
at 76,000 milesAsheville, NC
ENGINE
The contact owns a 2020 Hyundai Elantra. The contact stated that while driving at an unknown speed and at a stop, the vehicle lunged forward. The RPM increased and decreased without applying the accelerator pedal. The check engine light was illuminated. A mobile mechanic reset the codes but was unable to determine the failure. The vehicle was taken to an independent mechanic who referred him to the local dealer. The local dealer was contacted, who stated there was a transmission pressure sensor issue. which prevents the service from being performed under Hyundai Service Campaign 863 T5B Bulletin: 20-01-028H. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 76,000.
NHTSA complaint #11738079 — an unverified report by a vehicle owner.
at 106,000 milesBloomingdale, GA
POWER TRAIN
The Contact owns a 2020 HYUNDAI Elantra. The contact stated while operating the vehicle at an undisclosed speed, he noticed that his RPM were going back and forth while on cruise control, after removing cruise control the vehicle stayed the same. The vehicle was pulled over and restarted but the vehicle was hesitating to accelerate and noticed a issue with the gears not. The vehicle was towed to a independent mechanic but was not fully diagnosed due to the transmission driving forward when in neutral. The dealer was notified of the failure and a appointment was set for a later date. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 106,000.
NHTSA complaint #11735846 — an unverified report by a vehicle owner.
at 106,000 milesBloomingdale, GA
VEHICLE SPEED CONTROL:CRUISE CONTROL
The Contact owns a 2020 HYUNDAI Elantra. The contact stated while operating the vehicle at an undisclosed speed, he noticed that his RPM were going back and forth while on cruise control, after removing cruise control the vehicle stayed the same. The vehicle was pulled over and restarted but the vehicle was hesitating to accelerate and noticed a issue with the gears not. The vehicle was towed to a independent mechanic but was not fully diagnosed due to the transmission driving forward when in neutral. The dealer was notified of the failure and a appointment was set for a later date. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 106,000.
NHTSA complaint #11735846 — an unverified report by a vehicle owner.
Golden Valley, AZ
SERVICE BRAKES
I am submitting this complaint to document ongoing brake related concerns on my 2020 Hyundai Elantra that may affect vehicle safety. Since April 2024, I have experienced repeated brake rotor warpage that causes vibration during braking, reduced braking consistency, and a noticeable change in stopping behavior. These symptoms raise concerns about braking performance and overall vehicle control. I reported the issue to Hyundai Motor America and followed their required warranty process, including an inspection at High Desert Hyundai. The dealership indicated the condition should be covered under warranty, but I was charged twice for what should have been a no cost warranty inspection. HMA later denied warranty coverage based on an undefined claim of “outside influence” without providing any criteria, explanation, or evidence supporting that conclusion. The denial prevented me from understanding the basis of their determination or how it applied to the brake condition. HMA then directed me into the BBB Auto Line program under case number HYU2605570 as the next step for disputing the decision. Throughout this process, Hyundai did not provide any additional information or documentation explaining the cause of the brake condition or addressing the safety concerns I raised. Because braking performance affects stopping distance and vehicle control, I am reporting this issue to NHTSA so the agency is aware of the repeated brake vibration and rotor warpage, the inconsistent braking behavior, and the lack of clarity from the manufacturer regarding the cause. I possess all invoices, communications, photographs, and documentation related to the inspections and interactions with the dealership, HMA, and BBB Auto Line, and I have maintained these records since April 2024. I also filed a complaint with the NHTSA for this same reason on February 4, 2025, complaint no. 11638352, for reference.
NHTSA complaint #11735866 — an unverified report by a vehicle owner.