Owners have filed 156 complaints
about the 2023 Hyundai Elantra with NHTSA between 2022 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 25 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Hyundai Elantra. 50 means typical for this
model; 100 means roughly double.
Severity — 60
11.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
89% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2023 compares with every other Hyundai Elantra
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
1435.0%
Warnings
820.0%
Adaptive Cruise Control
410.0%
Horn
410.0%
Assist
37.5%
Blind Spot Detection
37.5%
Warning
25.0%
Rearview System Braking
25.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
527.8%
1,000 – 9,999 miles
422.2%
10,000 – 24,999 miles
527.8%
25,000 – 49,999 miles
316.7%
50,000 – 74,999 miles
15.6%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2023 Hyundai Elantra 4 DR FWD
10.1% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2022peak 10Aug 2026
Recalls on the 2023 Hyundai Elantra
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V526000
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
22V632000
AIR BAGS:FRONTAL
Hyundai Motor America (Hyundai) is recalling certain 2022 Elantra N and 2022-2023 Elantra vehicles. The emblem on the cover of the driver's front air bag may not have been welded properly, which can result in the emblem detaching upon deployment.
Risk: A detached air bag cover emblem may strike a vehicle occupant, which can increase the risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2025636332,486 units in Canada
Other
Issue : Hyundai Auto Canada is conducting an extended warranty campaign for certain vehicles as water could enter the horn assembly and cause the horn's electrical contacts to corrode. As a result, the horn may not work properly or at all. Safety risk: A horn that doesn't work properly could prevent a driver from warning others of a danger and create an unsafe situation. Corrective Actions: To reduce the safety risk, Hyundai advises you to test the horn regularly. Hyundai will notify owners in writing and advise you to contact a dealership if your horn doesn't work properly. Hyundai will provide an extended warranty of 10 years/200 000 km to replace the horn for free if it fails.
Recall 20244037,579 units in Canada
Fuel System
Issue: On certain vehicles, the high-pressure fuel pump could fail. If this happens, the engine may run rough and the check engine light may turn on. This could also cause a sudden loss of engine power while driving. Note: For the Elantra, Kona and Veloster models, this recall only affects the N performance versions. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to update the engine control module software. The high-pressure fuel pump will be replaced, if necessary.
Recall 20234686,014 units in Canada
Powertrain
Issue: On certain Elantra hybrid models, the vehicle could slowly accelerate after the brake pedal is released. Note: This problem can only happen under certain conditions after the vehicle enters "fail-safe" mode. Safety Risk: A vehicle that accelerates on its own could create the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to update the motor control unit (MCU) software.
Recall 202341411,134 units in Canada
Powertrain
Issue: On certain vehicles, the circuit board for the transmission electric oil pump may be damaged. As a result, the circuit board could short circuit and overheat, and various electrical systems may not work properly. Safety Risk: A short circuit could create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to inspect the transmission electric oil pump controller, and replace it as necessary. Hyundai recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 71,000 milesTobyhanna, PACrash1 injured
AIR BAGS
The contact owned a 2023 Hyundai Elantra. The contact stated that while driving at night and at approximately 60 MPH, a deer had crashed into the driver's side front door and bounced off and crashed into the driver's side front bumper. The contact stated that he had been thrown forward by the force of the crash, but then he was thrown back when the seat belts restrained him. The contact hit his headrest with force. The contact was unable to stop immediately, and when he had stopped, he observed that the front bumper was hanging from the frame of the vehicle and that he was leaking radiator fluid. The contact stated that the police and emergency services had arrived. The contact stated that he was transported to the emergency room. The contact stated that the police had written a report and had the vehicle towed to an impound lot. The contact stated that he was examined at the ER, and it was determined that he was concussed and had sustained whiplash injury to his neck. The contact stated that the front driver's air bag and side air bag had not deployed. The contact stated that his insurance provider declared the vehicle a total loss. The manufacturer was informed of the failure. The failure mileage was approximately 71,000.
NHTSA complaint #11700651 — an unverified report by a vehicle owner.
O'fallon, ILCrash1 injured
LANE DEPARTURE
See attached document for complaint
NHTSA complaint #11688810 — an unverified report by a vehicle owner.
Murrieta, CACrash1 injured
POWER TRAIN
I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. One night I went to get diapers for my baby and it was raining and I hit the breaks and the breaks lost control and I crashed into a median wall and my car kept spinning around. Ambulance were called and I was admitted to the hospital with minor injuries.
NHTSA complaint #11622137 — an unverified report by a vehicle owner.
Murrieta, CACrash1 injured
SERVICE BRAKES
I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. One night I went to get diapers for my baby and it was raining and I hit the breaks and the breaks lost control and I crashed into a median wall and my car kept spinning around. Ambulance were called and I was admitted to the hospital with minor injuries.
NHTSA complaint #11622137 — an unverified report by a vehicle owner.
Murrieta, CACrash1 injured
LANE DEPARTURE: WARNING
I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. One night I went to get diapers for my baby and it was raining and I hit the breaks and the breaks lost control and I crashed into a median wall and my car kept spinning around. Ambulance were called and I was admitted to the hospital with minor injuries.
NHTSA complaint #11622137 — an unverified report by a vehicle owner.
at 20,305 milesCamden, ARCrash
STEERING
The contact owned a 2023 Hyundai Elantra. The contact stated while the contact's daughter was driving at an undisclosed speed, the lane assist was activated, however, the vehicle independently steered to the right. The contact stated that the failure occurred on a two-lane road. The contact stated that due to the failure, the vehicle crashed into a ditch, where there was a concrete covert where the vehicle came to a stop in an open ditch. The contact stated that the transmission and other unknown parts were detached from the vehicle. The vehicle was towed to a tow yard. The vehicle was deemed a total loss. The contact stated that the vehicle had been taken to the dealer previously because of failure and an unknown sensor had been replaced. The manufacturer was made aware of the failure. In addition, the contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 20,305.
NHTSA complaint #11601558 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Warwick, RI
VEHICLE SPEED CONTROL
2023 Hyundai Elantra SEL. Car has been slow to start this week. When I depress the brake pedal and push to start, it will start then shut off in the middle of starting then I have to try again or it will sputter then fully start but every safety alert and electrical alarm will go off in my car and nothing clears it until I drive for about 5 minutes then they all clear. I went to AutoZone and they said my battery was normal health. When this slow start happens I also notice that my vehicle doesn’t accelerate as well and it feels like it’s trying too hard to the point it will jerk forward even when I’m only lightly pressing the accelerator. I noticed this, 2 winters ago (2024) as well and I thought it was due to the very cold weather we had. Brought it to my sister’s fiancée and he couldn’t find any DTC’s but agreed something felt off. The problem stopped and now it’s the middle of summer 2 years later and doing the same thing, to the point where I’m trying to merge onto I-95 and my car isn’t accelerating fast enough and I almost got rear ended!! It only happens at speeds under 50 and is extremely unsafe to have a vehicle where you don’t know if it will just turn off while you’re driving, stop accelerating or decide to not start that morning!!!
NHTSA complaint #11758620 — an unverified report by a vehicle owner.
Warwick, RI
ELECTRICAL SYSTEM
2023 Hyundai Elantra SEL. Car has been slow to start this week. When I depress the brake pedal and push to start, it will start then shut off in the middle of starting then I have to try again or it will sputter then fully start but every safety alert and electrical alarm will go off in my car and nothing clears it until I drive for about 5 minutes then they all clear. I went to AutoZone and they said my battery was normal health. When this slow start happens I also notice that my vehicle doesn’t accelerate as well and it feels like it’s trying too hard to the point it will jerk forward even when I’m only lightly pressing the accelerator. I noticed this, 2 winters ago (2024) as well and I thought it was due to the very cold weather we had. Brought it to my sister’s fiancée and he couldn’t find any DTC’s but agreed something felt off. The problem stopped and now it’s the middle of summer 2 years later and doing the same thing, to the point where I’m trying to merge onto I-95 and my car isn’t accelerating fast enough and I almost got rear ended!! It only happens at speeds under 50 and is extremely unsafe to have a vehicle where you don’t know if it will just turn off while you’re driving, stop accelerating or decide to not start that morning!!!
NHTSA complaint #11758620 — an unverified report by a vehicle owner.
Warwick, RI
ENGINE
2023 Hyundai Elantra SEL. Car has been slow to start this week. When I depress the brake pedal and push to start, it will start then shut off in the middle of starting then I have to try again or it will sputter then fully start but every safety alert and electrical alarm will go off in my car and nothing clears it until I drive for about 5 minutes then they all clear. I went to AutoZone and they said my battery was normal health. When this slow start happens I also notice that my vehicle doesn’t accelerate as well and it feels like it’s trying too hard to the point it will jerk forward even when I’m only lightly pressing the accelerator. I noticed this, 2 winters ago (2024) as well and I thought it was due to the very cold weather we had. Brought it to my sister’s fiancée and he couldn’t find any DTC’s but agreed something felt off. The problem stopped and now it’s the middle of summer 2 years later and doing the same thing, to the point where I’m trying to merge onto I-95 and my car isn’t accelerating fast enough and I almost got rear ended!! It only happens at speeds under 50 and is extremely unsafe to have a vehicle where you don’t know if it will just turn off while you’re driving, stop accelerating or decide to not start that morning!!!
NHTSA complaint #11758620 — an unverified report by a vehicle owner.
Cincinnati, OH
ENGINE
The engine mounts on this vehicle failed. Dealership and many others online have stated that this seems to be a reoccurring issue with the 2021-2023 generation of Hyundai elantras. The vibrations of these failed motor mounts become so severe that they can dislodge the brakes making it very unsafe to drive. Hyundai should be doing a recall for this to avoid safety issues for their customers
NHTSA complaint #11757852 — an unverified report by a vehicle owner.
Shreveport, LA
UNKNOWN OR OTHER
The vehicle is a 2023 Hyundai Elantra N Line purchased from CarMax in February 2026 with approximately 40,000 miles. It currently has approximately 49,000 miles. The vehicle intermittently cuts off, hesitates to accelerate, and jerks/shudders during acceleration. The specific failed component or system is UNKNOWN because CarMax has not yet provided a definitive diagnosis. The suspected problem involves the engine, fuel/ignition system, transmission, electronic throttle, or another powertrain/control component, but this has not been confirmed. The vehicle’s sudden loss of power and hesitation during acceleration creates a safety risk because the vehicle may fail to accelerate when needed, including when entering traffic, changing lanes, or attempting to avoid a hazard. The unexpected cutting off of the vehicle also creates a risk of being stranded or struck by other vehicles. The problem has been reported to CarMax, but to my knowledge it has NOT been definitively diagnosed or confirmed by a dealer or independent repair facility. CarMax has required a diagnosis before proceeding with further assistance, resulting in delays in addressing the defect. I contacted Hyundai regarding the vehicle and was informed that the vehicle’s original sale/in-service date was October 6, 2023, and that Hyundai has no recorded service history at a Hyundai dealership since that date. Hyundai has not yet physically inspected the vehicle for this complaint. The specific warning lamps or diagnostic messages associated with the failure are UNKNOWN. The primary symptoms are the vehicle cutting off, hesitation when accelerating, and jerking/shuddering during acceleration. These symptoms have continued and remain unresolved. The vehicle is available for inspection upon request. I am requesting that the vehicle be professionally inspected and that the underlying cause of the loss of power, hesitation, and jerking be identified and documented.
NHTSA complaint #11757020 — an unverified report by a vehicle owner.
Port Saint Lucie, FL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on [XXX] north near exit [XXX] in rain, at 70 mph Adaptive Cruise Control and Lane Keeping Assistance were on. The vehicle displayed a warning that the smart systems were disabled. The vehicle then began jerking and changing lanes and speed unexpectedly. The steering wheel pulled/jerked forcefully to the left and right and I had difficulty maintaining control of the vehicle. When I attempted to brake, the brake pedal became very hard and could not press down the vehicle did not slow normally. I was able to get the vehicle onto the shoulder and shut it off. After restarting the vehicle, the problem occurred again. The vehicle was towed to Wallace Hyundai dealership in Stewart Florida and is currently being diagnosed. The cause has not yet been determined. Scared me to death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755848 — an unverified report by a vehicle owner.
Port Saint Lucie, FL
LANE DEPARTURE: ASSIST
While driving on [XXX] north near exit [XXX] in rain, at 70 mph Adaptive Cruise Control and Lane Keeping Assistance were on. The vehicle displayed a warning that the smart systems were disabled. The vehicle then began jerking and changing lanes and speed unexpectedly. The steering wheel pulled/jerked forcefully to the left and right and I had difficulty maintaining control of the vehicle. When I attempted to brake, the brake pedal became very hard and could not press down the vehicle did not slow normally. I was able to get the vehicle onto the shoulder and shut it off. After restarting the vehicle, the problem occurred again. The vehicle was towed to Wallace Hyundai dealership in Stewart Florida and is currently being diagnosed. The cause has not yet been determined. Scared me to death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755848 — an unverified report by a vehicle owner.
While driving on [XXX] north near exit [XXX] in rain, at 70 mph Adaptive Cruise Control and Lane Keeping Assistance were on. The vehicle displayed a warning that the smart systems were disabled. The vehicle then began jerking and changing lanes and speed unexpectedly. The steering wheel pulled/jerked forcefully to the left and right and I had difficulty maintaining control of the vehicle. When I attempted to brake, the brake pedal became very hard and could not press down the vehicle did not slow normally. I was able to get the vehicle onto the shoulder and shut it off. After restarting the vehicle, the problem occurred again. The vehicle was towed to Wallace Hyundai dealership in Stewart Florida and is currently being diagnosed. The cause has not yet been determined. Scared me to death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755848 — an unverified report by a vehicle owner.
Morgantown, WV
UNKNOWN OR OTHER
The horn is intermittenly failing and was verified by a Weimer Hyundai in Morgantown, WV on XXX. This is a known defect in 2023 Hyundai Elantras and they have issued an extended warranty to address the problem. An absence of a horn is a safety issue as you cannot signal other drivers in emergency situations. It is unlawful to have a horn that does not operate in most states including WV ([XXX]) which is where I currently reside. While a horn is not required by NHTSA , if it is present it must be operable by driver (Safety Standard No. 101, 49 CFR '571.101). For these reasons I am requesting that this should have and should be considered a SAFETY RECALL which is NOT predicated on mileage. By issuing an extended warranty that stops at 120,000 miles Hyundai does not serve those with higher mileage vehicles. It is not fair for a driver to have to pay out of pocket for a KNOWN DEFECT that should have absolutely been addressed as a SAFETY RECALL. Hyundai has been contacted and I was given a case #42976455 and a case manager named Edward. Weimer was incontact with either him or Hyundai directly and they offered to split the cost of $600.00 intead of taking full responsibility. I have no full time job and cannot pay anything (nor should I have to) for a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753112 — an unverified report by a vehicle owner.
Morgantown, WV
ELECTRICAL SYSTEM
The horn is intermittenly failing and was verified by a Weimer Hyundai in Morgantown, WV on XXX. This is a known defect in 2023 Hyundai Elantras and they have issued an extended warranty to address the problem. An absence of a horn is a safety issue as you cannot signal other drivers in emergency situations. It is unlawful to have a horn that does not operate in most states including WV ([XXX]) which is where I currently reside. While a horn is not required by NHTSA , if it is present it must be operable by driver (Safety Standard No. 101, 49 CFR '571.101). For these reasons I am requesting that this should have and should be considered a SAFETY RECALL which is NOT predicated on mileage. By issuing an extended warranty that stops at 120,000 miles Hyundai does not serve those with higher mileage vehicles. It is not fair for a driver to have to pay out of pocket for a KNOWN DEFECT that should have absolutely been addressed as a SAFETY RECALL. Hyundai has been contacted and I was given a case #42976455 and a case manager named Edward. Weimer was incontact with either him or Hyundai directly and they offered to split the cost of $600.00 intead of taking full responsibility. I have no full time job and cannot pay anything (nor should I have to) for a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753112 — an unverified report by a vehicle owner.
Fairfax, VA
POWER TRAIN
I purchased a 2023 Hyundai Elantra Hybrid 2023 on December 15, 2023, and since early ownership I have experienced persistent jerking/clunking while slowing to a stop, harsh downshifts, hesitation during braking, and rough transitions between electric and engine power. The issue was first documented around 5,744 miles and continued through approximately six to eight repair/work orders, where dealerships repeatedly described the condition as normal hybrid/DCT behavior while performing software resets, adaptive relearns, and diagnostic checks. After continued complaints, Hyundai Techline became involved and the dealership concluded the vehicle “jerks pretty bad,” leading to a full transmission replacement under warranty. Despite the transmission replacement, the issue persisted and the dealership later confirmed slight clunking during downshifts and discovered a torn engine mount, which was also replaced. The dealership additionally noted that the issue did not occur while driving another Elantra Hybrid or the loaner vehicle, suggesting the condition was specific to my vehicle. I also opened a case with Hyundai Motor America Consumer Affairs regarding the recurring defect and repeated failed repair attempts, but the issue continues despite major drivetrain repairs. Hyundai Motors America Consumer Affairs has not been able to help me with this either. They also didn't provide me with the Federal Agency number when I requested them in order to reach out and seek help from the agencies. Hyundai didn't help me in any way. There were no warnings. They have been able to reproduce the issue but do not want to resolve the issue. I strongly believe no vehicle is designed in a way that it jerks and downshifts in a harsh manner causing distress to the driver/owner.
NHTSA complaint #11738642 — an unverified report by a vehicle owner.
Cleveland, OH
UNKNOWN OR OTHER
This is the second time the horn has stopped working. The first time was a year or two ago (records available on request), and both of the two horn units failed. The manufacturer Hyundai replaced them both and told me the issue they were having was the stamped housing of the horn has a seam that folds up and collects water, may freeze, and causes the unit to fail. Clearly they installed two replacement units of the same style because both units just failed again. The way I found out was someone almost changed lanes into me, I tried to honk to alert them to not collide with me, and the horn didn't work. Thankfully I was able to stop fast enough to avoid the collision. I will be taking it to Hyundai for replacement again within the next few days. This needs to become a recall because clearly Hyundai hasn't accepted yet that they need to correct their design of this safety feature.
NHTSA complaint #11738447 — an unverified report by a vehicle owner.
Fairfax, VA
UNKNOWN OR OTHER
I purchased a 2023 Hyundai Elantra Hybrid 2023 on December 15, 2023, and since early ownership I have experienced persistent jerking/clunking while slowing to a stop, harsh downshifts, hesitation during braking, and rough transitions between electric and engine power. The issue was first documented around 5,744 miles and continued through approximately six to eight repair/work orders, where dealerships repeatedly described the condition as normal hybrid/DCT behavior while performing software resets, adaptive relearns, and diagnostic checks. After continued complaints, Hyundai Techline became involved and the dealership concluded the vehicle “jerks pretty bad,” leading to a full transmission replacement under warranty. Despite the transmission replacement, the issue persisted and the dealership later confirmed slight clunking during downshifts and discovered a torn engine mount, which was also replaced. The dealership additionally noted that the issue did not occur while driving another Elantra Hybrid or the loaner vehicle, suggesting the condition was specific to my vehicle. I also opened a case with Hyundai Motor America Consumer Affairs regarding the recurring defect and repeated failed repair attempts, but the issue continues despite major drivetrain repairs. Hyundai Motors America Consumer Affairs has not been able to help me with this either. They also didn't provide me with the Federal Agency number when I requested them in order to reach out and seek help from the agencies. Hyundai didn't help me in any way. There were no warnings. They have been able to reproduce the issue but do not want to resolve the issue. I strongly believe no vehicle is designed in a way that it jerks and downshifts in a harsh manner causing distress to the driver/owner.
NHTSA complaint #11738642 — an unverified report by a vehicle owner.
Fairfax, VA
ENGINE
I purchased a 2023 Hyundai Elantra Hybrid 2023 on December 15, 2023, and since early ownership I have experienced persistent jerking/clunking while slowing to a stop, harsh downshifts, hesitation during braking, and rough transitions between electric and engine power. The issue was first documented around 5,744 miles and continued through approximately six to eight repair/work orders, where dealerships repeatedly described the condition as normal hybrid/DCT behavior while performing software resets, adaptive relearns, and diagnostic checks. After continued complaints, Hyundai Techline became involved and the dealership concluded the vehicle “jerks pretty bad,” leading to a full transmission replacement under warranty. Despite the transmission replacement, the issue persisted and the dealership later confirmed slight clunking during downshifts and discovered a torn engine mount, which was also replaced. The dealership additionally noted that the issue did not occur while driving another Elantra Hybrid or the loaner vehicle, suggesting the condition was specific to my vehicle. I also opened a case with Hyundai Motor America Consumer Affairs regarding the recurring defect and repeated failed repair attempts, but the issue continues despite major drivetrain repairs. Hyundai Motors America Consumer Affairs has not been able to help me with this either. They also didn't provide me with the Federal Agency number when I requested them in order to reach out and seek help from the agencies. Hyundai didn't help me in any way. There were no warnings. They have been able to reproduce the issue but do not want to resolve the issue. I strongly believe no vehicle is designed in a way that it jerks and downshifts in a harsh manner causing distress to the driver/owner.
NHTSA complaint #11738642 — an unverified report by a vehicle owner.
at 30,000 milesOceanside, NY
VEHICLE SPEED CONTROL
The contact owns a 2023 Hyundai Elantra. The contact stated that while slowly pulling into the parking space the contact lifted off the brake pedal and while costing into the parking space the vehicle experienced unintended acceleration and drove over a curb. During the incident the vehicle sustained damage to the undercarriage. No injuries were reported. The vehicle was later towed to the local dealer who was unable to determine the cause of the fialure. The manufacturer was nofited of the incident. An engineer was scheduled to inspect the vehicle. No further information was available. During the incident the contact suffered emotional stress and fear. The failure mileage was 30,000.
NHTSA complaint #11736932 — an unverified report by a vehicle owner.
Las Vegas, NV
FUEL/PROPULSION SYSTEM
The tracking number assigned by NHTSA for this issue is 11733456 I am writing to update and escalate my previously filed safety complaint regarding my vehicle. I recently received my car back from the dealership after they informed me that all issues had been repaired and that the vehicle was safe to drive. However, after getting the vehicle back, it is not the same, and it is not safe to operate. The vehicle pulls strongly to the left while driving, which creates a serious risk of losing control, especially at normal road speeds. In addition, multiple safety and driver‑assistance functions are not working as intended. Despite these issues, the dealership insists that everything is “within specifications” and refused to take further corrective action. Because of these unresolved defects, I am afraid to drive this vehicle. I have already experienced a traumatic incident related to this car, and returning it in this condition has caused significant fear and emotional distress. I cannot go through another dangerous situation. I believe this vehicle poses a genuine safety risk to me and to others on the road. I am requesting that NHTSA review my complaint again, including this new information, as the problem persists after inspection and attempted repair. A vehicle that pulls to one side and has non‑functioning safety systems should not be considered safe for normal use. Thank you for your time and attention to this matter. I am available to provide any additional details, documentation, or records you may require.
NHTSA complaint #11734991 — an unverified report by a vehicle owner.
Las Vegas, NV
LANE DEPARTURE: ASSIST
The tracking number assigned by NHTSA for this issue is 11733456 I am writing to update and escalate my previously filed safety complaint regarding my vehicle. I recently received my car back from the dealership after they informed me that all issues had been repaired and that the vehicle was safe to drive. However, after getting the vehicle back, it is not the same, and it is not safe to operate. The vehicle pulls strongly to the left while driving, which creates a serious risk of losing control, especially at normal road speeds. In addition, multiple safety and driver‑assistance functions are not working as intended. Despite these issues, the dealership insists that everything is “within specifications” and refused to take further corrective action. Because of these unresolved defects, I am afraid to drive this vehicle. I have already experienced a traumatic incident related to this car, and returning it in this condition has caused significant fear and emotional distress. I cannot go through another dangerous situation. I believe this vehicle poses a genuine safety risk to me and to others on the road. I am requesting that NHTSA review my complaint again, including this new information, as the problem persists after inspection and attempted repair. A vehicle that pulls to one side and has non‑functioning safety systems should not be considered safe for normal use. Thank you for your time and attention to this matter. I am available to provide any additional details, documentation, or records you may require.
NHTSA complaint #11734991 — an unverified report by a vehicle owner.
The tracking number assigned by NHTSA for this issue is 11733456 I am writing to update and escalate my previously filed safety complaint regarding my vehicle. I recently received my car back from the dealership after they informed me that all issues had been repaired and that the vehicle was safe to drive. However, after getting the vehicle back, it is not the same, and it is not safe to operate. The vehicle pulls strongly to the left while driving, which creates a serious risk of losing control, especially at normal road speeds. In addition, multiple safety and driver‑assistance functions are not working as intended. Despite these issues, the dealership insists that everything is “within specifications” and refused to take further corrective action. Because of these unresolved defects, I am afraid to drive this vehicle. I have already experienced a traumatic incident related to this car, and returning it in this condition has caused significant fear and emotional distress. I cannot go through another dangerous situation. I believe this vehicle poses a genuine safety risk to me and to others on the road. I am requesting that NHTSA review my complaint again, including this new information, as the problem persists after inspection and attempted repair. A vehicle that pulls to one side and has non‑functioning safety systems should not be considered safe for normal use. Thank you for your time and attention to this matter. I am available to provide any additional details, documentation, or records you may require.
NHTSA complaint #11734991 — an unverified report by a vehicle owner.
Petaluma, CA
SERVICE BRAKES
Subject: Safety Concern – Unintended Emergency Braking My vehicle is experiencing a serious safety issue involving unintended emergency braking. While driving on the freeway, the vehicle has unexpectedly applied emergency braking on its own when other vehicles pass at higher speeds. This has occurred multiple times and has nearly caused accidents. This issue occurs consistently during my trips between [XXX] and [XXX] on Highway XXX, typically happening once or twice per trip. I make this drive approximately 4–6 times per year. The problem remains unresolved and continues to occur as of today, April 29, 2026, posing an ongoing safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11734570 — an unverified report by a vehicle owner.
Subject: Safety Concern – Unintended Emergency Braking My vehicle is experiencing a serious safety issue involving unintended emergency braking. While driving on the freeway, the vehicle has unexpectedly applied emergency braking on its own when other vehicles pass at higher speeds. This has occurred multiple times and has nearly caused accidents. This issue occurs consistently during my trips between [XXX] and [XXX] on Highway XXX, typically happening once or twice per trip. I make this drive approximately 4–6 times per year. The problem remains unresolved and continues to occur as of today, April 29, 2026, posing an ongoing safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11734570 — an unverified report by a vehicle owner.
at 15,000 milesFort Worth, TX
POWER TRAIN
The contact owns a 2023 Hyundai Elantra. The contact stated that while the vehicle was at a full stop, the brake pedal was released, and the vehicle surged forward before the accelerator pedal was depressed. The contact stated that the failure was intermittent. There were no warning lights illuminated. The contact had taken the vehicle to a local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 15,000.
NHTSA complaint #11731508 — an unverified report by a vehicle owner.
at 15,000 milesFort Worth, TX
ENGINE
The contact owns a 2023 Hyundai Elantra. The contact stated that while the vehicle was at a full stop, the brake pedal was released, and the vehicle surged forward before the accelerator pedal was depressed. The contact stated that the failure was intermittent. There were no warning lights illuminated. The contact had taken the vehicle to a local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 15,000.
NHTSA complaint #11731508 — an unverified report by a vehicle owner.
Charlton, MA
ELECTRICAL SYSTEM
Electrical component with car has been malfunctioning. ADAS system malfunctioning (all the lights on the dash have been coming on in and out at different times) despite turning the car on and off. Video and picture evidence has been collected on different days and times this issue has been happening. Blinkers do not work when this is happening. Concerned for safety while driving. Hyundai Dealership is not helping and blowing me off.
NHTSA complaint #11728976 — an unverified report by a vehicle owner.
Charlton, MA
FORWARD COLLISION AVOIDANCE: WARNINGS
Electrical component with car has been malfunctioning. ADAS system malfunctioning (all the lights on the dash have been coming on in and out at different times) despite turning the car on and off. Video and picture evidence has been collected on different days and times this issue has been happening. Blinkers do not work when this is happening. Concerned for safety while driving. Hyundai Dealership is not helping and blowing me off.
NHTSA complaint #11728976 — an unverified report by a vehicle owner.
Charlton, MA
LANE DEPARTURE: ASSIST
Electrical component with car has been malfunctioning. ADAS system malfunctioning (all the lights on the dash have been coming on in and out at different times) despite turning the car on and off. Video and picture evidence has been collected on different days and times this issue has been happening. Blinkers do not work when this is happening. Concerned for safety while driving. Hyundai Dealership is not helping and blowing me off.
NHTSA complaint #11728976 — an unverified report by a vehicle owner.
