46 of the
721 complaints filed about the Infiniti G37
are about the throttle and cruise control —
6% of everything owners reported.
The worst model year for it is 2008.
46
Complaints
6%
Share of all complaints
16
Crashes
0
Fires
Acceleration & Cruise Control complaints by model year
The contact owns a 2010 Infiniti G37. The contact stated while driving into the garage at an undisclosed speed, the vehicle accelerated unintendedly. The contact stated that the engine revved to 5,000 RPMS. The contact depressed the brake pedal, and the vehicle responded as needed. The contact stated that the failure occurred on three other occasions in a parking lot, and while driving on the roadway. The vehicle was taken to the dealer, where it was diagnosed but no cause for the failures were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.
NHTSA complaint #11532074 — an unverified report by a vehicle owner.
I WAS DRIVING MY VEHICLE ON A STATE HIGHWAY WITH NO BREAKDOWN LANE, ONLY A 'SOFT SHOULDER' GOING ABOUT 70 MPH IN THE MIDDLE LANE. THERE WAS A VEHICLE IN FRONT OVER ME GOING ABOUT 65 MPH AND THE FURTHEST LEFT LANE WAS MOVING CLOSER TO MY SPEED. WHEN THERE WAS AN OPENING, I SIGNALED AND BEGAN CHANGING LANES WHEN THE VEHICLE BEGAN JERKING AND LOSING POWER. THERE WAS A CAR APPROACHING FAST IN THAT LEFT LANE AND ALSO THE VEHICLE THAT WAS BEHIND ME IN THE MIDDLE LANE BEGAN CLOSING IN. I NEARLY CAUSED A THREE CAR PILE UP TRYING GET OVER TO THE SOFT SHOULDER. THESE VEHICLES ARE EQUIPPED WITH A VQ37VHR MOTOR WHICH INFINITI EQUIPPED WITH A PAPER GASKET IN THE DEPTHS OF THE MOTOR CALLED A 'GALLEY GASKET'. ITS CHEAP FRAGILE DESIGN CAUSES LOSS OF POWER AND FOR THE VEHICLE TO NOT EXCEED 2500 RPMS WHICH IS VERY UNSAFE FOR HIGHWAY DRIVING AS MANY TIMES IT IS NECESSARY TO SAFELY NAVIGATE OR EVEN EXIT THE ROADWAY. THE PAPER GASKET CAUSES INEVITABLE DEMISE TO THE MOTOR ALLOWING OIL TO ENTER WHERE IT SHOULD NOT. THIS IS ALL BEFORE THE CHECK ENGINE LIGHT EVEN ILLUMINATES. ONCE THE LIGHT COMES ON, IT WILL DISPLAY A CODE 'P0011' AND/OR 'P0021' WHICH CALLS FOR THE VARIABLE VALVE TIMING SOLENOID TO BE ADDRESSED. I REPLACED BOTH, CHANGED THE OIL, AND THE CAR DROVE FINE FOR A FEW DAYS THEN THE SAME THING REPEATED. AFTER GOING TO NUMEROUS SHOPS AND THEM EITHER NOT WANTING TO TAKE ON THE JOB OR NOT KNOWING WHAT ELSE THE ISSUE MAY BE, I WENT TO THE INFINITI DEALERSHIP AND WAS TOLD THAT I NEED A NEW MOTOR. AFTER EXTENSIVE RESEARCH, I'VE COME ACROSS THOUSANDS OF OWNERS EXPERIENCING THE SAME ISSUE. THE MORE HANDY ONES WITH TIME HAVE DISCOVERED THIS 'NISSAN' CORK PAPER GASKET CAUSING THE ISSUE. INFINITI DESIGNER AND MANUFACTURED THESE MOTORS WITH POOR QUALITY GASKETS THEN CHARGE THE CUSTOMER UPWARDS TO $3000 TO FIX THE PROBLEM THEY CAUSED THROUGH THEIR OWN NEGLIGENCE OR OVER $5000 FOR A NEW MOTOR.
NHTSA complaint #11354477 — an unverified report by a vehicle owner.
BETWEEN 40-50 MPH, ON A BUSY RURAL HIGHWAY, THE CAR WOULD OCCASIONALLY (ONCE IN 3 MONTHS) GO INTO LIMP MODE. THIS PROBLEM IS NOW OCCURRING WEEKLY! YOU CANNOT ACCELERATE MORE 2,000 RPMS WHEN THIS HAPPENS. YOU CAN MANUALLY SHIFT THE TRANSMISSION TO A HIGHER GEAR TO GET TO A SAFE SPOT TO PULL OVER. HOWEVER, IT FEELS LIKE THE TRANSMISSION MIGHT FALL OUT OF THE CAR WHEN SHIFTING. MOST OF THE TIME, WHEN YOU CUT THE CAR OFF AND RESTART IT, IT RUNS AS NORMAL. IT'S LIKE THE COMPUTER RESETS. AS OF LATE, I HAVE TO CUT THE CAR OFF AND RESTART TWICE. THIS IS BEGINNING TO HAPPEN MORE FREQUENTLY, LIKE ONCE OR TWICE A WEEK. WE HAVE CONSULTED WITH A DEALER, AND HAVE TRIED SEVERAL RECOMMENDATIONS. WE HAVE NEW AIR FILTERS AND MAS AIR SENSORS. THIS DID NOT CORRECT THE PROBLEM. AFTER FURTHER INVESTIGATION, WE FOUND A DEALERSHIP WHO ADMITTED THAT THEY HAVE SEEN OR HEARD OF THIS PROBLEM. THE SERVICE ADVISOR SAID THAT THIS COULD BE A TRANSMISSION ISSUE. WE HAVE AN APPOINTMENT ON 12-13-2019 WITH THIS DEALERSHIP.
NHTSA complaint #11287620 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2012 INFINITI G37. ON MAY 23, 2019, WHILE DRIVING 5 MPH, THE CONTACT PULLED INTO A PARKING SPACE AT THE POST OFFICE. SUDDENLY, THE VEHICLE ACCELERATED, DROVE OVER A CEMENT BARRIER, AND CRASHED INTO THE BUILDING. ON JULY 3, 2019, WHILE DRIVING 10 MPH, THE CONTACT SLOWED DOWN TO PARK. ONCE AGAIN, THE VEHICLE ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE SIDE OF A BUILDING. DURING BOTH FAILURES, THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES. POLICE REPORTS WERE NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY AFTER THE LAST CRASH. THE CONTACT CALLED INFINITY OF LYNNWOOD (17305 HWY 99, LYNNWOOD, WA 98037, (425) 409-6274) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THEM FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. *BF
NHTSA complaint #11230208 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 INFINITI G37. ON TWO SEPARATE OCCASIONS, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 71,000.
NHTSA complaint #11184850 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 INFINITI G37. WHILE DRIVING 5 MPH INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO RESPOND, BUT SPONTANEOUSLY ACCELERATED INSTEAD. THE VEHICLE JUMPED THE CURB AND CRASHED INTO A FENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED AND REMAINED AT THE CRASH SITE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #11141462 — an unverified report by a vehicle owner.
DASHBOARD HAS BECOME TACKY AND HIGHLY REFLECTIVE CAUSING A SEVERE GLARE WHEN THE SUN HITS IT. VEHICLE SURGES WHILE COMING TO A STOP. ENOUGH TO HIT SOMETHING IF YOU DO NOT HAVE THE BRAKE PEDAL PRESSED ABNORMALLY HARD.
NHTSA complaint #11130568 — an unverified report by a vehicle owner.
WHILE MY WIFE WAS TRAVELING ON A LOCAL NEIGHBORHOOD STREET MY INFINITI G37 IT BEGAN TO ACCELERATE EXCESSIVELY. SHE TRIED STEPPING ON THE BRAKE BUT THE CAR KEPT ACCELERATING. SHE CAME TO THE END OF THE ROAD AT AN INTERSECTION DOING ABOUT 40 MPH AND TURNED TO THE LEFT TO AVOID GOING INTO A HOUSE. IN DOING SO SHE HIT A SEWER DRAIN WITH HER RIGHT FRONT TIRE CAUSING THE VEHICLE TO GO ALMOST AIRBOURNE. SHE CAME TO REST WITHOUT STRIKING THE HOUSE. THE STEERING WHEEL AIRBAG WENT OFF. *DSY
NHTSA complaint #11072951 — an unverified report by a vehicle owner.
PLEASE RECALL THIS CAR BECAUSE I ESTABLISHED A CAR ENGINE PROBLEM AT INFINITI MIAMI CENTER. THE CAR WAS SOLD TO ME BY A LIAR FROM A DEALERSHIP. HE SOLD A CAR WITHOUT ANY PROBLEMS. BUT LESS THEN ONE MONTH IT SHOWS THE BIG PROBLEM. I HAVE ALL PROOFS. THE CAR IS DANGEROUS TO DRIVE. IF YOU RECALL THE CAR IT CAN SAVE MY LIFE, MY FAMILY LIVES AND OTHER DRIVERS. PLEASE HELP ME. WHILE I WAS DRIVING THE CAR WAS JUST STOPPED AT THE ROAD. I WAS VERY SCARED. SOMETHING VERY DANGEROUS WITH THE CAR. AND THE CAR SOMETIMES LOWER ITS SPEED TO EXTREMELY LOW. AND I NEED TO START UP THE CAR TO START DRIVING AGAIN. AND THE DEALERSHIP REFUSED TO HELP ME. HE STEAL MY MONEY AND GET ME OFF FROM THEIR OFFICE. VERY RUDE AND NOT TRUSTFUL DEALERSHIP. I WISH TO RETURN THE CAR TO THEM AND TAKE MY MONEY BACK. IT'S A FRAUD HAPPENED TO ME! ON INFINITY CENTER TOLD ME IT'S EXTREMELY DANGEROUS TO DRIVE THAT CAR. AND IT'S NOT START UP OFTEN, OR CHANGED ITS SPEED VERY FAST.
NHTSA complaint #11066443 — an unverified report by a vehicle owner.
I WAS DRIVING DOWN THE FREEWAY AND BECAUSE OF TRAFFIC, I HAD TO COME TO STOP. I PUSH IN THE CLUTCH TO TRY AND TAKE THE CAR OUT OF GEAR AND THE CLUTCH PEDAL IS SOFT AND GOES TO THE FLOOR. THIS RESULTS IN A LONGER STOPPING DISTANCE AND I ALMOST HIT THE CAR IN FRONT OF ME. SINCE I COULDN'T TAKE THE CAR OUT OF GEAR, THE CAR DIES AS I COME TO A STOP. THE TRAFFIC BEGINS TO MOVE AGAIN AND I ATTEMPT TO START THE CAR. THE CAR LURCHES FROM THE STARTER AND THE CAR STILL IN GEAR. THE CAR DOES NOT START, BUT I AM ABLE TO GET THE CAR OUT OF GEAR AND MAKE IT A HALFWAY ONTO THE LEFT SHOULDER. FROM HERE I AM ABLE TO START THE ENGINE BUT STILL CAN'T GET THE CAR IN GEAR AS CARS START MOVING QUICKLY PAST. PUMPING THE CLUTCH PEDAL DOES NOTHING TO BUILD PRESSURE, BUT AFTER REVVING THE ENGINE SLIGHTLY, IT SEEMS TO BUILD A BIT OF PRESSURE AND I AM THEN ABLE TO GET THE CAR IN GEAR AND VERY UNSAFELY (MAX IS ONLY 20MPH IN FIRST GEAR) MAKE IT TO THE RIGHT LANE TO EXIT THE FREEWAY. I CRAWL UNDER THE CAR AND FIND LEAKING CLUTCH FLUID THAT APPEARS TO BE COMING FROM INSIDE THE BELL HOUSING. THE CAR ONLY HAS 50K MILES AND IS ONLY 6 YEARS OLD. I PUT MYSELF AND MY FAMILY AT RISK THAT DAY AND FEEL LIKE THE FAILURE IN THE CLUTCH HYDRAULIC SYSTEM IS FLAWED AND IS A HUGE SAFELY CONCERN.
NHTSA complaint #11024528 — an unverified report by a vehicle owner.
AFTER THE CAR HAS BEEN DRIVEN FOR 20 MINUTES OR MORE, IT STARTS REVVING ON ITS OWN. IT HAPPENS MOSTLY WHEN I AM ENTERING MY GARAGE. I HAVE TO STOP, BACK UP, THEN GO FORWARD TO GET IN BECAUSE I HAVE A SIDE GARAGE. I HAVE TO KEEP MY FOOT ON THE BRAKE TO KEEP FROM SURGING FORWARD. I HAVE ALSO HAD THIS PROBLEM WHEN STOPPED AT A STOPLIGHT AND HAVE ALMOST HIT THE CAR IN FRONT OF ME BECAUSE IT SURGES FORWARD FORCEFULLY. IF I CUT IT OFF AND RE-START THE ENGINE, IT STOPS SURGING. I MENTIONED THIS TO MY DEALERSHIP AND HE SAID THAT IF IT IS NOT DOING IT WHEN I TAKE IT IN, THEN THEY PROBABLY CANT FIND OUT WHAT THE PROBLEM IS. THIS HAS BEEN AN ISSUE WITH MY INFINITY FOR ABOUT ONE YEAR NOW.
NHTSA complaint #11019244 — an unverified report by a vehicle owner.
WHILE PULLING INTO A PARKING SPACE AND BRAKING GOING 1 OR 2 MPH THE CAR SURGED FORWARD WITH THE ENGINE REVVING LOUDLY, CAUSING THE CAR TO CRASH THROUGH A BRICK WALL AND INTO A RESTAURANT ENDING IN THE CAR BEING TOTALED WITH OVER $15,000 OF DAMAGE JUST TO THE CAR. THE CAR ONLY HAD 20,000 MILES. A QUICK GOOGLE SEARCH FOR "G37 SURGE WHILE BRAKING" RESULTS IN NUMEROUS DIFFERENT ACCOUNTS IN WHICH THIS HAS HAPPENED AS WELL AS ON THIS WEBSITE UNDER INFINITI G37.
NHTSA complaint #11012444 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2011 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT DROVE AT A LOW SPEED IN A SHOPPING CENTER PARKING LOT. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A STORE WALL. THE CONTACT SUSTAINED INJURIES TO THE BACK, NOSE, RIBS, AND NECK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. ...UPDATED 08/02/17 *BF UPDATED 10/20/2017*JS
NHTSA complaint #11005013 — an unverified report by a vehicle owner.
ON JANUARY 8, 2017, I WAS PULLING INTO A PARKING SPOT IN A LOCAL HARDWARE STORE'S PARKING LOT AND THE CAR STARTED TO ACCELERATE ON ITS OWN ACCORD. I HAD TO PRESS DOWN ON THE BRAKE PEDAL HARD TO STOP THE CAR, WHILE ALL THE TIME THE CAR WAS STILL AGGRESSIVELY ACCELERATING ON ITS OWN. THINKING MY FOOT HAD INADVERTENTLY BEEN PUSHING ON THE GAS PEDAL WHILE ALSO BRAKING, I PULLED MY FOOT OFF OF THE BRAKE PEDAL MOMENTARILY, BUT THIS CAUSED THE CAR TO LURCH FORWARD AND ACTUALLY JUMP THE CURB WITH THE FRONT WHEELS. I IMMEDIATELY SLAMMED THE BRAKES BACK ON AND QUICKLY SHIFTED THE TRANSMISSION FROM DRIVE TO PARK, ALL THE WHILE THE ENGINE IS STILL REVVING AND TRYING TO MOVE FORWARD. ONCE IN PARK, I PROCEEDED TO PUSH THE START BUTTON AND THE ENGINE STOPPED. I RE-STARTED THE CAR AT THAT POINT, BUT THE DANGEROUS CONDITION DID NOT RETURN. I HAVE DRIVEN THE CAR SINCE THIS EPISODE WITH NO RECURRENCE, BUT IT IS QUITE CONCERNING TO ME. I WAS GOING TO LET MY SIXTEEN YEAR OLD DAUGHTER DRIVE THE CAR TO SCHOOL, BUT NOT NOW.
NHTSA complaint #10943846 — an unverified report by a vehicle owner.
I HAVE EXPERIENCE TWO OCCASIONS DURING STOP AND GO TRAFFIC WHERE THE ENGINE WILL REV UP AND ACCELERATE. ON THOSE OCCASIONS I HAD TO PRESS THE BRAKES HARD TO AVOID HITTING THE CAR IN FRONT OF ME. I ALSO CHANGED GEARS TO NEUTRAL. DURING BOTH TIMES I WAS IN STOP AND GO TRAFFIC MOVING FORWARD...NOT TURNING. I ALSO TRIED USING THE CRUISE CONTROL. WAS TRAVELING IN A TOLL ROAD IN MOTION. HAD DIFFICULT SETTING ONCE CRUISE CONTROL WAS ON... IT MYSTERIOUSLY SHUT OFF. THIS WAS NOT WEATHER RELATED AS IT WAS A HOT CLEAR DAY AND I WAS TRAVELING THE SPEED LIMIT OF 80.
NHTSA complaint #10909487 — an unverified report by a vehicle owner.
I WAS IN THE PARKING LOT, READY TO PARK MY CAR. I WAS DRIVING VERY SLOW. SUDDENLY, MY CAR ACCELERATED AND I HIT THE BUILDING IN FRONT OF ME. IT TOOK ME BY SURPRISE. EVERYTHING LASTS NO MORE THAN 5 SEC.
NHTSA complaint #10853094 — an unverified report by a vehicle owner.
IT STARTED WHEN I WAS PULLING INTO THE PARKING LOT IN MY OFFICE BUILDING. WITH NO WARNING, THE CAR STARTED TO ACCELERATE AT AROUND 7-8 RPM MAKING A ROARING NOISE HEARD BY MANY WITNESSES. THIS RESULTED IN LOSING CONTROL OF THE CAR WHICH THEN WENT OFF THE SIDE OF THE LOT INTO A STEEP DECLINE WHERE I HIT A TREE. IF IT WASN'T FOR THAT TREE THERE WAS ANOTHER 60-70 FT DROP INTO A CANYON THAT I INEVITABLY WOULD HAVE FALLEN INTO. YOU MIGHT SAY, "OH I MIGHT'VE PRESSED ON THE ACCELERATION INSTEAD OF THE BRAKES", BUT THERE WERE SKID MARKS LEFT ON THE GROUND THAT WOULD INDICATE I WAS ALREADY PRESSING THE BRAKES TO COME TO A STOP, WHEN IT SUDDENLY ACCELERATED. IN ADDITION, I WOULDN'T HAVE PRESSED THE BRAKES THAT HARD, SO EVEN IF I DID ACCIDENTALLY PRESS THE ACCELERATION, THERE WOULD BE NO WAY THE CAR WOULD HIT 7-8 RPM WITHOUT VIRTUALLY FLOORING IT. THESE ARE HYPOTHETICAL SITUATIONS THAT I AM POSING TO SHOW THAT IT WAS NOT ACCIDENTAL ON MY PART, BUT A DEFECT WITHIN THE CAR. THIS CAR POSED A LIFE THREATENING INJURY THAT I WOULD LIKE FOR FUTURE CAR OWNERS TO KNOW AND TO TAKE INTO ACCOUNT. PLEASE, PLEASE, PLEASE SHARE THIS TO ANYONE YOU KNOW WHO OWNS THIS MODEL CAR AND REPORT TO EVERY VEHICLE INSTITUTION YOU GUYS KNOW OF. THANK YOU.
NHTSA complaint #10810761 — an unverified report by a vehicle owner.
WHEN I TRIED TO PARK THE CAR IN PARKING AREA SLOWLY, BUT THE CAR SUDDENLY ACCELERATE ITSELF WITH BIG ENGINE SOUND AND RUN INTO CANYON OVER PARKING AREA. FORTUNATELY THE CAR STOP AFTER HIT THE BIG TREE OTHERWISE I AM NOT SURE I CAN SURVIVE BECAUSE THERE ARE VERY STIFF CANYON AREA AFTER THAT TREE. PLEASE INVESTIGATE IT WHAT PROBLEM OF THIS CAR CAUSE THIS INCIDENT. THANKS.
NHTSA complaint #10809263 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 INFINITI G37. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS UNSURE WHAT PART NEEDED TO BE REPLACED. IN ADDITION, WHILE AT A STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A SPECIALIST TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 45,000. UPDATED 09/14/15*LJ UPDATED 11/03/2017
NHTSA complaint #10731521 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 INFINITI G37X. THE CONTACT STATED WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 1,800.
NHTSA complaint #10653816 — an unverified report by a vehicle owner.