26 of the
721 complaints filed about the Infiniti G37
are about the glass, mirrors and wipers —
4% of everything owners reported.
The worst model year for it is 2008.
26
Complaints
4%
Share of all complaints
0
Crashes
0
Fires
Windows, Mirrors & Wipers complaints by model year
Our 2009 Infiniti G37x has developed the dreaded sticky dash issue. The materials in the dashboard have broken down, as a result the dashboard has become VERY reflective. It creates a heavy glare on the windshield both day and night which affects our ability to see out of the windshield. The glare makes it very difficult to see a night when street lights and headlights reflect off of the dash. Thankfully there has been no accidents caused by this issue, but this greatly increases the risk of accident when driving this vehicle. This is a common issue among all vehicles from 2009. I had a similar issue with my 2009 Toyota Camry, the dashboard on that vehicle was replaced under recall. Infiniti should be forced to replace the dashboards in these vehicles due to the safety risk they pose. There was a class action lawsuit for owners in Florida to remedy this issue. I attached several pictures of the glare in both day and night conditions. This problem can be easily seen when sitting in the vehicle.
NHTSA complaint #11699467 — an unverified report by a vehicle owner.
Sunroof drain failure causing rain water from the outside of the vehicle to enter the interior flooding the passenger side going from the front seats to the back seats. Due to the sunroof drain defect, the flooding of the interior causes the water to get into the body control module impacting the electronics which can result in numerous failures in the vehicle making it dangerous to drive. There are numerous videos on YouTube and posts on online forums describing this very issue which is extremely common with the G37. Infiniti dealer confirms the issue, but takes absolutely no responsibility. The cost of the repairs to the sunroof drain and body control module are completely placed on the consumer.
NHTSA complaint #11503511 — an unverified report by a vehicle owner.
The contact owns a 2009 Infiniti G37. The contact stated that the sunroof drain was clogged, allowing water to enter the vehicle causing electrical system failure. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 125,000.
NHTSA complaint #11474896 — an unverified report by a vehicle owner.
The contact owns a 2012 Infiniti G37. The contact stated that puddles of water were present on both the front passenger’s and driver’s side floorboard due to condensation and moisture from rainwater entering the vehicle. The contact was concerned that moisture would create mold and an electrical shock hazard inside the vehicle. The vehicle was taken to the local dealer who diagnosed that the sunroof drainage system was clogged and needed to either be cleaned or replaced. The failure was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 130,000.
NHTSA complaint #11439855 — an unverified report by a vehicle owner.
THE COOLING SYSTEM IN THIS VEHICLE HAS A TWO PART PERFORMED HOSE THAT CONNECTS THE ENGINE COOLING SYSTEM TO THE CABIN HEAT EXCHANGER. THE TWO PARTS ARE CONNECTED WITH A PLASTIC JUNCTION WITH TWO SPRING CLAMPS. THIS VEHICLE HAS APPROX 85K MILES AND STILL HAS THE ORIGINAL COOLANT. THIS JUNCTION DISINTEGRATED. IT APPEARS TO NOT BE COMPATIBLE WITH THE COOLANT. IT DELAMINATED AND SHEARED. LUCKILY IT BROKE WHILE STOPPED IN THE GARAGE. IF IT HAD HAPPENED AT HIGH SPEED IT WOULD HAVE SPEWED THE COOLANT AT THE REAR OF THE ENGINE, AND AT LEAST SOME OF IT WOULD HAVE GONE TO THE WINDSHIELD, OBSTRUCTING THE VIEW. I HAVE SAVED THE DISINTEGRATED PART.*DT
NHTSA complaint #11387591 — an unverified report by a vehicle owner.
FOR YEARS NOW MY INFINITI G37 DASHBOARD IS MELTING CAUSING OBSTRUCTION TO MY VISIBILITY. TODAY ON MY WAY FROM WORK THE GLARE WAS SO BAD I WAS SO CLOSE TO GETTING AN ACCIDENT. THE REFLECTION CAN SOMETIMES MAKE IT HARD TO SEE AT NIGHT! NOTHING WORKS I TRIED CLEANING IT WITH A WET RAG AND NOTHING WORKS. INFINITI SHOULD TAKE CARE OF THIS PROBLEM IT'S ABSURD HOW A 'LUXURY' COMPANY TENDS TO CUT CORNERS TO MAKE CHEAP DASHBOARDS.
NHTSA complaint #11341468 — an unverified report by a vehicle owner.
IN 2013 I BEGAN NOTICED THE DASH BECOMING TACKY AND DIFFICULT TO CLEAN. BY 2015, THE DASH BEGAN TO POOL AND REFLECT SUNLIGHT WHILE DAY DRIVING. SHORTLY AFTER THE POOLING STARTED, THE DASH BEGAN CRACKING AND BECAME SOFT, WITH DAMAGE OCCURRING WHEN TOUCHED.
NHTSA complaint #11324874 — an unverified report by a vehicle owner.
TOP OF DASH BECOMES EXTREMELY SHINY AND STICKY AFTER 1 HOUR OF SUNLIGHT THROUGH THE WINDSHIELD CASING UNWANTED GLARE IN WINDSCREEN. TEMPORARILY CAN BE CLEANED WITH SOAP AND WATER AND RETURNS TO DULL NON STICKY APPEARANCE, BUT ONLY TEMPORARY. NEXT TIME CAR IS IN THE SUN FOR ABOUT AN HOUR OF DRIVING OR PARKING, THE THE SHININESS AND STICKINESS RETURNS CAUSING MASSIVE REFLECTIONS IN THE WINDSHIELD. MAKES NO DIFFERENCE IF CAR IS STATIONARY OR IN MOTION. NO PRODUCT HAS BEEN USED ON THE DASHBOARD OTHER THAN SOAP AND WATER AS NEEDED. SUSPECT THE UV PROTECTION OR PLASTICS ARE FAILING. CAR ONLY HAS 35K MILES AND IS GARAGE KEPT. THERE WAS A SIMILAR PROBLEM AND LATER CLASS ACTION SUITE FOR OLDER NISSANS AND INFINITI, BUT THE PROBLEM DOESN'T LOOKED TO BE SOLVED IN NEWER CARS.
NHTSA complaint #11316640 — an unverified report by a vehicle owner.
DASHBOARD IS MELTING, CRACKING AND STICKY AND CAUSING A GLARE THAT IS REFLECTING ONTO THE WINDSHIELD AND CAUSING VISIBILITY ISSUES WHILE DRIVING, I OWNED THE CAR FOR 3 YEARS AND ONLY PUT 1500 MILES ON THE CAR AND PURCHASE THE CAR FROM FLORIDA
NHTSA complaint #11287124 — an unverified report by a vehicle owner.
THE DASHBOARD IS MELTING AND CAUSES REFLECTIONS AT CERTAIN ANGLES CAUSING DISTORTION IN THE VISION. A PART OF THE WIND SHIELD JUST SHOWS THE REFLECTION OF THE DASHBOARD HAMPERING ROAD VISION
NHTSA complaint #11277002 — an unverified report by a vehicle owner.
WATER LEAKING INTO THE CABIN OF THE G SERIES VEHICLES , LIKELY FROM THE WEARING GASKET OF THE PART KNOWN AS 'PLUG-SIDE TRIM'. SOAKS THE CARPET AND MAY POSSIBLY DAMAGE WIRING UNDER CARPET (WHICH MAY DAMAGE ELECTRONICS AND IN THE CASE OF OTHER MANUFACTURERS, CAUSE FIRES), AS WELL AS CREATE A MOLD\MILDEW HAZARD AND CONDENSATION THAT CAN CLOUD ROAD VISIBILITY.
NHTSA complaint #11171097 — an unverified report by a vehicle owner.
THE VAPORS FROM THE CRACKED DASHBOARD HAVE CREATED A SAFETY ISSUE. THE INSIDE OF THE WINDSHIELD CONTINUOUSLY FOGS UP CREATING A VISIBILITY PROBLEM DUE TO THESE EMITTING VAPORS. HAVE NO CLUE IF THEY MAY BE TOXIC, HOWEVER, THE EMITTING VAPORS ARE A VISUAL SAFETY HAZARD. THE VAPORS ARE CONTINUOUSLY EMITTING WHETHER THE VEHICLE IS STATIONARY OR MOVING. THE CRACKED DASHBOARD IS THE PROBLEM.
NHTSA complaint #11169963 — an unverified report by a vehicle owner.
MY GARAGE KEPT 2008 G37S HAS A DASH THAT HAS INCREASINGLY BECOME SHINIER TO THE POINT THAT IT HAS BECOME DANGEROUS TO DRIVE DURING THE DAY WHEN THE SUN IS OUT. IT IS SO REFLECTIVE THAT IT CAUSES A TREMENDOUS GLARE ON MY WINDSHIELD. THIS SEEMED TO HAPPEN PROGRESSIVELY OVER THE LAST FEW YEARS BECAUSE WHEN I BOUGHT THE CAR 6 YEARS AGO IT WAS NOT AN ISSUE. THE DASH ITSELF IS IN ONE PIECE WITH NO CRACKS BUT IT IS TACKY LIKE UNCURED RUBBER. IF YOU PUT A FINGERNAIL IN IT LIGHTLY, THAT MARK IS NOW THERE TO STAY. THIS MAKES IT IMPOSSIBLE TO CLEAN OR WIPE DOWN THE DASH DUE TO RUNNING THE FINISH. IT ALSO MAKES THE INSIDE OF THE WINDSHIELD HAZY DUE TO WHAT I HAVE TO ASSUME IS OFF GASSING OF SOME SORT. THE BLINDING GLARE THIS DASH CREATES ON MY WINDSHIELD HAS NEARLY CAUSED ME TO CRASH ON MORE THAN ONE OCCASION AND HAS GOT ME WANTING TO SELL THE CAR BUT I DON'T WANT TO PASS THE PROBLEM ON TO ANYONE ELSE. I PAID 28,000 FOR THE CAR 6 YEARS AGO AND IT WAS A 48,000 CAR NEW WITH EVERY OPTION POSSIBLE. THE INFINITY DEALERSHIP IN WICHITA KS WAS OF NO HELP EVEN THOUGH THEY ADMITTED THERE WERE PROBLEMS WITH G37'S AND MANY OTHER NISSANS AND INFINITY OF THIS ERA ( MID 2000'S) WHERE THE METERIAL THE DASH PAD IS MADE FROM STARTS TO BREAK DOWN JUST OUTSIDE THE FACTORY WARRANTY. IT'S ONLY A MATTER OF TIME THESE SHINY TACKY DASHES START CAUSING COLLISIONS DUE TO BLINDING GLARE.
NHTSA complaint #11156416 — an unverified report by a vehicle owner.
TAKATA RECALL SAME PROBLEM AS OTHER HAVE STATED AIRBAG LIGHT, DUE TO PASSENGER SEAT SENSORS. ALSO MELTING DASHBOARD, THAT CAUSES GLARE TO VISIBILITY AND A SAFETY HAZARD IF THE AIRBAGS DID WORK. UNFORTUNATELY, THE AIRBAGS HAVE BEEN DISABLED DUE TO THE SENSOR. BOTH THE DASHBOARD AND AIRBAG SENSORS HAVE BEEN RECALLED IN OTHER NISSAN AND INFINITI MODELS BUT NOT THIS MODEL. PRETTY MUCH ALL THE SAME PARTS FOR THE THE DASH AND AIRBAGS BUT THIS MODEL HAS BEEN EXCLUDED.
NHTSA complaint #11143443 — an unverified report by a vehicle owner.
DASHBOARD HAS BECOME TACKY AND HIGHLY REFLECTIVE CAUSING A SEVERE GLARE WHEN THE SUN HITS IT. VEHICLE SURGES WHILE COMING TO A STOP. ENOUGH TO HIT SOMETHING IF YOU DO NOT HAVE THE BRAKE PEDAL PRESSED ABNORMALLY HARD.
NHTSA complaint #11130568 — an unverified report by a vehicle owner.
THE DASH OF THE CAR IS MELTING CAUSING A SHINY SURFACE THAT REFLECTS OFF THE WINDSHIELD CAUSING A VISUAL IMPAIRMENT. THE DASH IS GETTING STICKY AS WELL AND CAN NO LONGER BE CLEANED. ANY RAG USED STICKS TO THE DASH. DASH HAS ALSO BECOME VERY SOFT WHICH CAUSES IMPERFECTIONS TO OCCUR AT THE SLIGHTEST TOUCH. THERE WAS A CLASS ACTION LAWSUIT FOR THIS THAT APPARENTLY ONLY COVERED THE STATE OF FLORIDA. NISSAN AGREED TO REPLACE DASH AND COVER ALL COST EXCEPT FOR $250. THIS SHOULD HAVE BEEN BLANKET COVERAGE ACROSS ALL NISSAN/INFINITI MODELS AFFECTED. I KNOW OF OTHER OWNERS WITH SAME ISSUE - THEIR DASH WAS MADE OF SAME MATERIAL AS MINE. LINK TO CLASS ACTION LAWSUIT: HTTPS://WWW.GIRARDGIBBS.COM/MELTING-DASHBOARDS/
NHTSA complaint #11046245 — an unverified report by a vehicle owner.
NUMEROUS CONSUMERS HAVE BEEN COMPLAINING ABOUT THE LACK OF QUALITY, SPECIFICALLY IN THE 2008-2009 DASH BOARD COMPONENTS OF THE INFINITI G37. THERE HAVE BEEN REPORTS OF MELTING AND STICKY DASHBOARDS AS A RESULT OF POOR BUILD QUALITY. THIS IS A SAFETY ISSUE AS THE MELTING DASHBOARD GLARES INTO THE WINDSHIELD WHILE DRIVING, CAUSING DIFFICULTY TO SEE DOWN THE ROAD.
NHTSA complaint #10779071 — an unverified report by a vehicle owner.