46 of the
721 complaints filed about the Infiniti G37
are about the transmission —
6% of everything owners reported.
The worst model year for it is 2009.
46
Complaints
6%
Share of all complaints
3
Crashes
0
Fires
Transmission & Drivetrain complaints by model year
Hydraulic clutch fluid overheating causing catastrophic clutch piston failure resulting in not being able to engage, shift, or most importantly disengage the current drive gear in motion. The safety condition of not being able to disengage the operation of the vehicle puts the occupants at risk by limiting the ability to prevent collision. I have experienced this failure approximately every 20,000 miles, leaving the vehicle stranded on the highway with each occurrence of the event.
NHTSA complaint #11623180 — an unverified report by a vehicle owner.
I was driving at about 65 mph on the tail end of a roughly 2 hour trip. The car shut off on me completely. Fortunately there weren't many cars on the road, so I was able to force the steering wheel - since power steering went out as well, I needed to turn the wheel forcefully - to the shoulder. The brakes worked ok, but not well, again because the engine shut off, so I was forcing the brakes and they took a lot longer to work than normally. Had there been normal to heavy traffic, I'd definitely have been in a very bad crash. The vehicle is available for inspection if needed. This is the second time this situation has occurred to me in this vehicle. There was no warning lamp, message, or symptom prior to or after the incident. A dealer, manufacturer, police, insurance, nor anyone else has inspected or reproduced the problem. Various Infiniti online forums reference the same issue.
NHTSA complaint #11496986 — an unverified report by a vehicle owner.
The contact owns a 2013 Infiniti G37. The contact stated that while driving at 30 MPH, the vehicle hesitated upon depression of the accelerator pedal without warning. The contact was able to drive the vehicle to a dealer where they replaced the transmission valve battery. Soon after the repair, the contact stated that the vehicle would hesitate without warning upon depression of the accelerator pedal. The contact took the vehicle back to dealer and was informed that the control valve assembly and the speed sensor also needed to be replaced. The contact drove the vehicle home and replaced the control valve assembly himself. After the repair, the contact stated that while driving up an incline, the vehicle would hesitate upon depression of the accelerator without warning. The vehicle had yet to be repaired. The failure mileage was approximately 66,000.
NHTSA complaint #11439081 — an unverified report by a vehicle owner.
MY CAR WAS SLOWING DOWN AND JERKED IN AND OUT OF FIRST GEAR IVE BEEN HAVING THIS PROBLEM FOR MOTNTHS I LOOKED ON INFINITI FORUM AND SEEN ITB12-027D AND INFINITI WILL NOT FIX MY CAR I ALMOST HIT SOMEONE CAR DUE TO THE CAR DRIVING REALLY WEIRD ! AND SWERVED AND HIT A CURB INSTEAD THIS IS RIDICULOUS IM ALSO REPORTING THIS TO THE BBB AS WELL BECAUSE PLENTY OF PEOPLE ARE REPORTING THIS AS AN ISSUE WITH THIS YEARS TRANSMISSION AND ENGINE AND THEY ARENT DOING ANYTHING TO FIX IT BUT THROW PRICES AT THEIR CUSTOMERS FOR THE TO FIX TEHE PROBLEM THEMSELVES
NHTSA complaint #11438502 — an unverified report by a vehicle owner.
AFTER 60K MILES, THE CAR HAS DIFFICULTY SHIFTING IN REVERSE. ONCE IN REVERSE, THE CAR DOESN'T ROLL BACK AND IT REMAINS IDLE AS IF LEFT IN PARK. A FOREIGN TRANSMISSION REPAIR SHOP OWNER SAID THAT THIS ISSUE IS NOT USER ERROR, AND THAT NISSAN/INFINITI HAVE NOT BEEN HAVING ONGOING TRANS ISSUES WITH MANY OF THEIR MODELS, BUT REFUSE TO CLAIM RESPONSIBILITY FOR MOST. NISSAN/INFINITI USA WILL EASILY GOAD CUSTOMERS INTO PAYING $8K TO INSTALL A NEW TRANS, HOWEVER.
NHTSA complaint #11362653 — an unverified report by a vehicle owner.
BETWEEN 40-50 MPH, ON A BUSY RURAL HIGHWAY, THE CAR WOULD OCCASIONALLY (ONCE IN 3 MONTHS) GO INTO LIMP MODE. THIS PROBLEM IS NOW OCCURRING WEEKLY! YOU CANNOT ACCELERATE MORE 2,000 RPMS WHEN THIS HAPPENS. YOU CAN MANUALLY SHIFT THE TRANSMISSION TO A HIGHER GEAR TO GET TO A SAFE SPOT TO PULL OVER. HOWEVER, IT FEELS LIKE THE TRANSMISSION MIGHT FALL OUT OF THE CAR WHEN SHIFTING. MOST OF THE TIME, WHEN YOU CUT THE CAR OFF AND RESTART IT, IT RUNS AS NORMAL. IT'S LIKE THE COMPUTER RESETS. AS OF LATE, I HAVE TO CUT THE CAR OFF AND RESTART TWICE. THIS IS BEGINNING TO HAPPEN MORE FREQUENTLY, LIKE ONCE OR TWICE A WEEK. WE HAVE CONSULTED WITH A DEALER, AND HAVE TRIED SEVERAL RECOMMENDATIONS. WE HAVE NEW AIR FILTERS AND MAS AIR SENSORS. THIS DID NOT CORRECT THE PROBLEM. AFTER FURTHER INVESTIGATION, WE FOUND A DEALERSHIP WHO ADMITTED THAT THEY HAVE SEEN OR HEARD OF THIS PROBLEM. THE SERVICE ADVISOR SAID THAT THIS COULD BE A TRANSMISSION ISSUE. WE HAVE AN APPOINTMENT ON 12-13-2019 WITH THIS DEALERSHIP.
NHTSA complaint #11287620 — an unverified report by a vehicle owner.
INFINITI NEEDS TO RECALL THE TIMING CHAIN GALLEY GASKETS. MY 2009 G37XS SEDAN RECENTLY BLEW THE GALLEY GASKETS AND IT SEEMS AS IF THIS IS A COMMON PROBLEM AND IS A VERY EXPENSIVE FIX. RECALL THIS ISSUE PLEASE I ALWAYS USE 93 GAS. ALWAYS USE MOBIL 1 FULL SYNTHETIC OIL, AND ALWAYS DO ALL MAINTENANCE ON THE CAR ON TIME. I'M SHOCKED AND AGGRAVATED THAT THIS ISSUE HAPPENED AND INFINITI DID NOT RECALL IT.
NHTSA complaint #11243680 — an unverified report by a vehicle owner.
I WAS ON THE HIGHWAY TRAVELING ABOUT 60-65 MPH AND A TRUCK MERGED, I SLOWED THEN DECIDED TO PASS AS IT WAS A LARGER TYPE TRUCK AND SLOW TO MERGE, WHEN I STEPPED ON THE GAS...NOTHING HAPPENED. THE VEHICLE SEEMED TO HAVE GONE INTO NEUTRAL LIKE SPACE AND I HAD NO GEAR AND I WAS HALF IN THE PASSING LANE. I HAVE AN AUTOMATIC TRANSMISSION. I TOOK MY FOOT OFF THE GAS AND IT FINALLY APPEARED TO CATCH, BUT I THOUGHT I WAS GOING TO CRASH. I DID HAVE SHIFT AND LAG ISSUES AND JUST GOT A TCM UPDATE 05/25/2019 WHICH APPEARS TO HAVE SOLVED THE OTHER PROBLEMS, BUT I AM AFRAID TO PASS ON THE HIGHWAY BECAUSE I AM NOT SURE IF THIS ISSUE WAS THE SAME AS THE LAGGING AT LOWER SPEEDS AND ROUGH DOWNSHIFTING.
NHTSA complaint #11210845 — an unverified report by a vehicle owner.
DASHBOARD HAS BECOME TACKY AND HIGHLY REFLECTIVE CAUSING A SEVERE GLARE WHEN THE SUN HITS IT. VEHICLE SURGES WHILE COMING TO A STOP. ENOUGH TO HIT SOMETHING IF YOU DO NOT HAVE THE BRAKE PEDAL PRESSED ABNORMALLY HARD.
NHTSA complaint #11130568 — an unverified report by a vehicle owner.
I WAS DRIVING DOWN THE FREEWAY AND BECAUSE OF TRAFFIC, I HAD TO COME TO STOP. I PUSH IN THE CLUTCH TO TRY AND TAKE THE CAR OUT OF GEAR AND THE CLUTCH PEDAL IS SOFT AND GOES TO THE FLOOR. THIS RESULTS IN A LONGER STOPPING DISTANCE AND I ALMOST HIT THE CAR IN FRONT OF ME. SINCE I COULDN'T TAKE THE CAR OUT OF GEAR, THE CAR DIES AS I COME TO A STOP. THE TRAFFIC BEGINS TO MOVE AGAIN AND I ATTEMPT TO START THE CAR. THE CAR LURCHES FROM THE STARTER AND THE CAR STILL IN GEAR. THE CAR DOES NOT START, BUT I AM ABLE TO GET THE CAR OUT OF GEAR AND MAKE IT A HALFWAY ONTO THE LEFT SHOULDER. FROM HERE I AM ABLE TO START THE ENGINE BUT STILL CAN'T GET THE CAR IN GEAR AS CARS START MOVING QUICKLY PAST. PUMPING THE CLUTCH PEDAL DOES NOTHING TO BUILD PRESSURE, BUT AFTER REVVING THE ENGINE SLIGHTLY, IT SEEMS TO BUILD A BIT OF PRESSURE AND I AM THEN ABLE TO GET THE CAR IN GEAR AND VERY UNSAFELY (MAX IS ONLY 20MPH IN FIRST GEAR) MAKE IT TO THE RIGHT LANE TO EXIT THE FREEWAY. I CRAWL UNDER THE CAR AND FIND LEAKING CLUTCH FLUID THAT APPEARS TO BE COMING FROM INSIDE THE BELL HOUSING. THE CAR ONLY HAS 50K MILES AND IS ONLY 6 YEARS OLD. I PUT MYSELF AND MY FAMILY AT RISK THAT DAY AND FEEL LIKE THE FAILURE IN THE CLUTCH HYDRAULIC SYSTEM IS FLAWED AND IS A HUGE SAFELY CONCERN.
NHTSA complaint #11024528 — an unverified report by a vehicle owner.
I BOUGHT MY CAR USED WITH LESS THAN 53,000MI STILL UNDER MANUFACTURED WARRANTY AND I EVEN BOUGHT AN EXTENDED WARRANTY FROM CARMAX WHEN I BOUGHT THE CAR. I WAS DRIVING CAR AND WITHIN A WEEK I TOOK TO CARMAX CLUTCH WASN'T FEELING THE SAME WHEN SHIFTING (RETURN PRESSURE LOOSENED UP) THEY SAID CAR WAS FINE. JUST A LITTLE OVER A MONTH LATER I TOOK CAR TO INFINITI FOR SAME PROBLEM, THEY ALSO SAID THE CAR WAS FINE AND SHIFTING WAS NORMAL. YESTERDAY I WAS DRIVING HOME (A MONTH LATER EXACTLY AFTER INFINITY CHECKED IT OUT) MY CLUTCH PEDAL WENT ALL WAY TO FLOOR AND I COULDN'T SHIFT BARELY MADE IT HOME. I WOULD HAVE TO SAY THAT MY CLUTCH IS NOT FINE OR SHINING RIGHT AT ALL I HAVE HAD TO PAY 2XS ALREADY FOR DIAGNOSES AND I HAVEN'T HAD MY CAR MORE THAN 3MONTHS!
NHTSA complaint #10991690 — an unverified report by a vehicle owner.
CLUTCH WOULD NOT GO BACK UP. CSC FAILED I GUESS IT'S A COMMON PROBLEM IN G37S AND 370Z THAT ARE MANUAL. HAPPENED IN THE MIDDLE OF TRAFFIC WORST TIME POSSIBLE DIDN'T KNOW WHAT TO DO SO I PUSHED MY CAR TO THE SIDE OF THE ROAD. NOT THE BEST IMAGE YOU WANT PEOPLE TO SEE WHEN YOUR DRIVING A INFINITI.
NHTSA complaint #10970049 — an unverified report by a vehicle owner.
I HAVE HAD MY CAR SERVICED TWICE FOR UNABLE TO CRANK WHEN I PUT THE KEY IN THE IGNITION,. THERE IS A 30 - 45 SECOND DELAY BEFORE THE CAR CRANK. I AM STILL EXPERIENCING THIS PROBLEM. MY CAR ONLY HAS 1400 MILES ON IT. YES, 1, 400 MILES.
NHTSA complaint #10899351 — an unverified report by a vehicle owner.
THIS VEHICLE HAS A GENERIC PROBLEM WITH ACCELERATION: UNDER SOME CIRCUMSTANCES, ESPECIALLY AT LOW SPEED WHEN THE ACCELERATOR PEDAL IS PUSHED HARD FOR RAPID ACCELERATION, THE CAR WILL NOT ACCELERATE, BUT HESITATE, FOR ALMOST 2 SECONDS, BEFORE FINALLY ACCELERATING. IN SOME CIRCUMSTANCES, THIS CAN BE A SERIOUS SAFETY ISSUE: MERGING INTO (RAPIDLY MOVING) TRAFFIC, SEEKING TO CROSS AN INTERSECTION, STRIVING TO AVOID INATTENTIVE OR CARELESS DRIVERS, ETC. I HAVE COMPLAINED ABOUT THIS REPEATEDLY TO THE DEALERSHIP. THEY SAY IT IS A TRANSMISSION ISSUE, BUT THEY ADMIT IT IS A KNOWN ISSUE. YET NOTHING HAS BEEN DONE. I REGARD THIS AS SO SERIOUS THAT I AM READY TO SELL THE VEHICLE (THO WE LIKE IT IN EVERY OTHER RESPECT): AN ONCOMING TRAIN, OR ANY OTHER VEHICLE TRAVELING 60 MPH, TRAVELS 176 FEET IN 2 SECONDS, WHILE WE ARE SITTING IN THE CAR GOING NOWHERE. !
NHTSA complaint #10870080 — an unverified report by a vehicle owner.
I WAS COMING OUT FROM THE FREEWAY AT THE TRAFFIC LIGHT THE CAR COMPLETELY SHUTDOWN, AND IT WILL NOT START. FIRST I CALLED FOR AAA TO TOW IT, ONCE HE CAME THE DRIVER CHECKED THE BATTERY AND HE TOLD ME THE BATTERY WAS FINE, THEN HE TOLD ME THE ENGINE IS GONE. AND THEN I CALLED THE DEALER TO CHECK IF THIS IS A RECALL, OR ANYTHING AND I WAS TOLD THE POWER TRAIN WAS EXPIRED. I HAVE NO INDICATION OF ANY HEATING, OR ANY ENGINE LIGHTS, EVERYTHING WAS WORKING FINE. I DO THE MAINTENANCE AS RECOMMENDED BY INFINITY BOOK. THE THIS VEHICLE HAS LOW MILEAGE 2009 YEAR MADE AND I DON'T DRIVE MUCH. I SEARCHED ONLINE AND THERE ARE SO MANY PEOPLE SUFFER EXACTLY LIKE ME.
NHTSA complaint #10732644 — an unverified report by a vehicle owner.
DRIVING THE CAR IN PARKING LOT AT WORK, PLACED CAR IN REVERSE AS THE CLUTCH WAS BEING RELEASED THE CAR STALLED OUT AND SHUT OFF. THE CLUTCH BOTTOMED OUT TO THE FLOOR BOARD AND REMAINED THERE. CAR WAS UNABLE TO BE DRIVEN. WAS TOWED TO AUTO SHOP TO FIND OUT THE SLAVE CYLINDER REQUIRES TO BE CHANGED.
NHTSA complaint #10671503 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 INFINITI G37. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT WOULD NOT START WITHOUT CHARGING THE BATTERY. ON JANUARY 30, 2014, THE CONTACT STATED THAT THE FAILURE MILEAGE WAS 18,430. AFTER PARKING THE VEHICLE, THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STARTED AFTER THE BATTERY WAS CHARGED. THE FAILURE RECURRED ON SEPTEMBER 18, 2014 AND THE FAILURE MILEAGE WAS 20,900. WHEN THE CONTACT OPENED THE DOOR, A BEEPING NOISE SOUNDED APPROXIMATELY SIX TIMES AND ALL OF THE WARNING INDICATORS ILLUMINATED; HOWEVER, THE HEADLIGHTS AND THE INTERIOR LIGHTING FAILED TO ILLUMINATE. AS A RESULT, THE CONTACT HAD TO DRIVE AT NIGHT WITHOUT HEADLIGHTS. IN ADDITION, THE TRANSMISSION FLUID CONTAMINATED THE RADIATOR AND THE ENGINE, WHICH CAUSED THE VEHICLE TO SHUT OFF WHILE DRIVING APPROXIMATELY 35 MPH. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS RESPONSIBLE FOR THE REPAIRS, WHICH INCLUDED FLUSHING THE ENGINE. THE DEALER STATED THAT THE TRANSMISSION FLUID CONTAMINATED THE ELECTRICAL SYSTEM AND ENGINE, WHICH CAUSED THE FAILURE TO OCCUR. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,940.
NHTSA complaint #10640018 — an unverified report by a vehicle owner.
ON A COLD SNOWY EVENING WHILE DRIVING ON THE HIGHWAY AT ABOUT 60MPH THE CAR BEGAN TO VIOLENTLY SHAKE, WHEN I TOOK MY FOOT OFF THE GAS PEDAL THE CAR STOPPED SHAKING, WHEN I TRIED TO ACCELERATE THE CAR AGAIN BEGAN TO SHAKE VIOLENTLY. FORTUNATELY I WAS ABOUT 5 MILES AWAY FROM MY DESTINATION AND MANAGED TO DRIVE ABOUT 25 ON A HIGHWAY. AFTER I REACHED MY DESTINATION I POWERED OFF THE CAR AND LET IT SIT FOR ABOUT 5 MINUTES, THEN I POWERED IT ON AGAIN AND TRIED TO ACCELERATE ABOVE 30MPH WHICH CAUSED THE CAR TO SHAKE AGAIN. I ENDED UP GETTING THE CAR TOWED TO THE DEALERSHIP, WHEN I GOT A CALL BACK FROM THE DEALERSHIP THE NEXT DAY, THE MECHANIC SAID THAT THE PROBLEM WAS DUE TO A SOFTWARE ISSUE WITH THE CAR. DURING THE COLD WEATHER THE AIR INTAKE WAS NOT TAKING IN AIR CORRECTLY WHICH WAS CAUSING THE ENGINE TO MISFIRE. I WAS A BIT SKEPTICAL ABOUT WHAT HAPPENED BUT SINCE THEN I HAVE NOT HAD THE ISSUE OCCUR AGAIN. INFINITI SHOULD MAKE THIS INFORMATION KNOWN TO OWNERS EITHER THROUGH A RECALL OR UPDATE THE SOFTWARE DURING ROUTINE MAINTENANCE.
NHTSA complaint #10626583 — an unverified report by a vehicle owner.
WHILE DRIVING, MY CLUTCH BECAME SOFT AND "SPONGY" TO THE POINT THAT THE ENGAGEMENT POINT WAS ON THE FLOOR AND THE PEDAL WOULD NOT RETURN TO THE ENGAGED POSITION. THIS WAS A RESULT OF A FAILING CLUTCH SLAVE CYLINDER WHICH HAS AFFECTED MANY G37 AS WELL AS NISSAN 370Z'S.
NHTSA complaint #10606084 — an unverified report by a vehicle owner.