34 of the
1,250 complaints about the 1996 Jeep Grand Cherokee are about the
airbag system — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
130,000 miles.
MY HORN HAS NOT WORKED FOR MANY YEARS UNTIL YESTERDAY MY HUSBAND WHO DRIVES MY JEEP RARELY WAS DRIVING IT AND HAD A CLOSE CALL AND HE HIT THE HORN AND IT WORKED? HE TRIED TO DO IT AGAIN AND IT FAILED TO WORK. THIS IS A ONE OWNER CAR AND WE HAVE NEVER TAKEN IT IN TO HAVE IT CHECKED OUT. NOT SURE IF IT HAS SOMETHING TO DO WITH THE AIR BAG ASSEMBLY IN THE STEERING WHEEL OR WHAT IT COULD BE. PLEASE ADVISE IF ANY OTHER COMPLAINTS AND POSSIBLE FIXES FOR THIS PROBLEM. THANK YOU
NHTSA complaint #10621257 — an unverified report by a vehicle owner.
at 130,000 milesKingsport, TNCrash1 killed
AIR BAGS
ON JANUARY 24,2014 MY WIFE WAS A FATALITY AFTER A 45 M.P.H. COLLISION WITH A GUARDRAIL BUTT, THEN ROLLING OVER AFTER THE INITIAL IMPACT. THE AIR BAGS DID NOT DEPLOY EITHER ON INITIAL IMPACT OR THE ROLLOVER. SHE WAS WEARING HER SEAT BELT. HAS THERE EVER BEEN A RECALL ON THESE VEHICLES PERTAINING TO THESE AIR BAGS FAILING? MY WIFE MAY STILL BE ALIVE TODAY IF NOT FOR THIS DEFECT.
NHTSA complaint #10568623 — an unverified report by a vehicle owner.
at 136,000 milesHaskell, NJCrash1 injured
AIR BAGS
TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE LAREDO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED (AFTER INSPECTING) BUT WERE UNABLE TO DIAGNOSE THE REASON WHY THEY DID NOT. THE VEHICLE ALSO STALLED INTERMITTENTLY BEFORE THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 136,000.
NHTSA complaint #10364152 — an unverified report by a vehicle owner.
Owensboro, KYCrash1 injured
AIR BAGS:FRONTAL
DURING IMPACT ACCIDENT,HIT DEER, PASSENGER SIDE AIR BAG MALFUNCTIONED CAUSING CHEMICAL BURNS AND INJURIES TO LOWER EXTREMITY.
NHTSA complaint #10102419 — an unverified report by a vehicle owner.
at 14,000 milesSussex, NJCrash1 injured
AIR BAGS:FRONTAL
THE CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION, IT STRUCK A TREE HEAD ON. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER STATED THAT THE VEHICLE DID NOT HAVE ENOUGH IMPACT TO DEPLOY THE AIR BAGS. THE FRONT GRILL WAS PUSHED INTO THE ENGINE. *AK
NHTSA complaint #10087885 — an unverified report by a vehicle owner.
Bowie, MDCrash1 injured
AIR BAGS
I WAS HAVING BRAKE TROUBLE WITH THE CHEROKEE AND FOR A MONTH I KNEW I HAD TO GET BRAKE PADS ON MY TRUCK 1996 GRAND CHEROKEE. ON AUGUST 21, 2003 I WAS IN CAR ACCIDENT WHICH CAUSED ME TO LOSS CONTROL OF THE VEHICLE AND NOT BE ABLE TO GAIN IT BACK I WENT UP ON TWO AND CRASHED INTO A MEDIAN THE TRUCK OVER THREE TIMES AND I CAME OUT OF THE SEAT BELT AND LANDED IN THE PASSENGER SEAT. I DID HAVE ON MY SEAT BELT BUT CAME UP OUT OF IT. I THINK THE ROTORS MAY HAVE BEEN CORRDID AND HELPED WITH THE ACCIDENT MY SECOND CONCERN IS HOW I WAS ABLE TO COME OUT OF THE SEATBELT AND BECOME SEVERELY INJURED. I SHATTERED MY LEG AND HAD TO RELEARN TO WALK. I JUST WENT THROUGH MY SECOND SURGERY PERTAINING TO THIS ACCIDENT. WHAT STEPS DO I NEED TO GO THROUGH IN ORDER TO GET THE WORD OUT ABOUT THE SEATBELT ISSUE AND THE FACT THAT IT DIDNT SECURE ME FROM THE ACCIDENT. MY HEAD STILL WENT INTO THE WINDSHILED AND I THINK SOMETHING HAPPENED WITH THE AIR BAGS AS WELL BECAUSE THEY WERE TORN BY THE TIME THE TRUCK STOPPED ROLLED AND MY HEAD ISTILL WENT INTO THE WINDOWSHIELD AND WAS CUT UP BAD.
NHTSA complaint #10075172 — an unverified report by a vehicle owner.
at 119,000 milesOroville, CACrash
AIR BAGS
WHILE TRAVELING AT 30 MPH ANOTHER VEHICLE LOST CONTROL AND HIT CONSUMER'S VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED.
NHTSA complaint #10022755 — an unverified report by a vehicle owner.
Charleston, SCCrash1 injured
AIR BAGS:FRONTAL
WHILE ON THE HIGHWAY VEHICLE WAS HIT AND CRASHED INTO A TREE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THIS WAS AN HIT AND RUN ACCIDENT.
NHTSA complaint #10022559 — an unverified report by a vehicle owner.
at 130,000 milesGloucester, VA
AIR BAGS
THE CLOCK SPRING/MODULE FAILED, WHICH CAUSED THE AIR BAG TO BE INOPERATIVE.
NHTSA complaint #10022421 — an unverified report by a vehicle owner.
at 134,000 milesWilkes-Barre, PACrash3 injured
AIR BAGS
I WAS DRIVING THE VEHICLE ON INTERSTATE 81 SOUTH AND SLID ON ICE WHICH MADE ME HIT AT GUARD RAIL AT A HIGH SPEED AND FLIP THE VEHICLE. AT IMPACT AT LEAST 40 M.P.H. THE AIRBAGS DID NOT DEPLOY.
NHTSA complaint #10013944 — an unverified report by a vehicle owner.
Sterling Heights, MICrash
AIR BAGS:FRONTAL
CONSUERM STATED COLLIDED HEAD-ON W/A WALL TRAVELLING APPROX 35MPH. NEITHER DRIVER OR PASSENGER AIR BAGS DEPLOYED. TS
NHTSA complaint #8021556 — an unverified report by a vehicle owner.
Fredricksburg, VACrash1 injured
AIR BAGS:FRONTAL
DRIVER LOST CONTROL, VEHICLE WENT OFF THE ROAD INTO TREES AND THEN ROLLED OVER. UPON IMPACT, DRIVER'S AIR BAG DID NOT DEPLOY. VEHICLE WAS TOTALLED. CONSUMER SUSTAINED MINOR INJURIES.*AK
NHTSA complaint #8012792 — an unverified report by a vehicle owner.
Lexington Park, MDCrash1 injured
AIR BAGS:FRONTAL
I WAS IN A CAR ACCIDENT WHEN I TRIED TO AVOID ANOTHER CAR THAT SLID INTO MY LANE. THE BACK PART OF THE JEEP HIT A TELEPHONE POLE AND THEN I SLID IN THE ICE AND HIT A TREE HEAD ON. POLICE ESTIMATED THE SPEED I HIT AT WAS 30 MPH. NONE OF THE AIRBAGS DEPLOYED AND MY SEAT BELT DIDN'T LOCK UP WHEN THE BRAKE WAS ON SO I HIT THE WINDSHIELD AND STEERING WHEEL.
NHTSA complaint #757116 — an unverified report by a vehicle owner.
Lincoln Park, MICrash1 injured
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. MANUFACTURER WILL BE NOTIFIED.
NHTSA complaint #886841 — an unverified report by a vehicle owner.
Shelbyville, TXCrash
AIR BAGS:FRONTAL
WHILE DRIVING APPROX. 40 MPH, THE DRIVER SWERVED TO AVOID HITTING A DEER AND THE VEHICLE OVERTURNED, ROLLING TWICE. THE AIRBAGS DID NOT DEPLOY, I ASSUME BECAUSE WE WEREN'T STRUCK FROM THE FRONT, AND MY SEATBELT DIDN,T SECURE, I ALSO ASSUME FOR THE SAME REASON. I WAS THE PASSENGER AND WAS CAUGHT HANGING HALF OUT THE PASSENGER WINDOW AND THE VEHICLE ROLLED OVER ME BREAKING BOTH HIPS AND MY PELVIS. THIS HAPPENED ON JULY 30, 2000 IN SHELBY COUNTY, TEXAS. DUE TO SOME OTHER REPORTS I HAVE HEARD I HAVE LEARNED THAT JEEP CHEROKEES HAVE A HISTORY OF OVERTURNING EASIER THAN ANOTHER STYLE OF VEHICLE PERHAPS.
NHTSA complaint #741811 — an unverified report by a vehicle owner.
Alantic City, GACrash2 injured
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A HEAD ON COLLISION TRAVELING ABOUT 35-40 MPH IN WHICH DRIVER'S SIDE NOR THE PASSENGER'S SIDE AIR BAGS DEPLOYED. CONSUMER HAS CONTACTED DEALER.
NHTSA complaint #881263 — an unverified report by a vehicle owner.
Atlanta, GACrash
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #880757 — an unverified report by a vehicle owner.
Omstead Township, OHCrash1 injured
AIR BAGS:FRONTAL
A CAR WAS PARKED ON SIDE OF THE ROAD ,AND CONSUMER HIT VEHICLE IN THE REAR, AND NONE OF THE FRONT AIRBAGS DEPLOYED.
NHTSA complaint #874032 — an unverified report by a vehicle owner.
Washington, DC1 injured
AIR BAGS
CONSUMER HAD THE AIR BAG CHEMICAL SPRAY IN FACE AND CHEST INADVERTENTLY WHILE VEHICLE WAS IN PARK, AIR BAG DID NOT EVEN PARTIALLY DEPLOY, SINCE THIS INCIDENT THE CONSUMER HAS BEEN VERY ILL. NLM
NHTSA complaint #783604 — an unverified report by a vehicle owner.
Cocoa Beach, FL
AIR BAGS
AIR BAG LIGHT COMES ON, DOOR LOCKS CYCLE AND WINDOWS WILL NOT OPERATE. THE ONBOARD COMPUTER RECORDS THE FAULT. THIS HAS OCCURED MANY TIMES OVER THE LAST 28,000 MILES. THE DEALER HAS REPLACED MOST OF THE AIR BAG ELEMENTS TWICE AND THE DOOR LOCK SWITCHES. THE JEEP HAS BEEN TO THE DEALER 9 TIMES, WORKED ON FOR 59 DAYS, DRIVEN BY THE DEALER 1141 PLUS MILES AND THE FAILURE OBSERVED BY THE DEALER. THE FAILURE STILL EXISTS.
NHTSA complaint #719115 — an unverified report by a vehicle owner.
Richardson, TXCrash1 injured
AIR BAGS:FRONTAL
NOT DEPLOYMENT OF AIRBAG AND FAILURE OF SAFETY BELT TO RESTRAIN THE DRIVER DURING AN ACCIDENT RESULTED IN A BROKEN STERNUM, CHEST, NECK AND LEG TRAUMA. NLM
NHTSA complaint #550183 — an unverified report by a vehicle owner.
Richardson, TXCrash1 injured
AIR BAGS:FRONTAL
WHILE ENTERING AN INTERSECTION AT 35 MPH, ANTOHER VEHICLE HITS PASSENGER SIDE OF VEHICLE. UPON IMPACT, BOTH AIRBAG'S EXPERIENCED NO DEPLOYMENT AND SET BELT FAILED. VEHICLE WAS TOTALED. DRIVER SUFFERED CHEST/ NECK & LEG TRAUMA. *AK
NHTSA complaint #853608 — an unverified report by a vehicle owner.
Atascadio, CACrash1 injured
AIR BAGS
ON AUGUST 28, 1999, WHILE DRIVING, THE STEERING WHEEL AND FRONT TIRES BEGAN SHAKING VIOLENTLY, THE VEHICLE WENT OUT OF CONTROL AND JUMPBED THE CURB ON THE HIGHWAY, THERE WAS NO DAMAGE DONE TO THE VEHICLE, HOWEVER THE DRIVER WHO IS PREGNANT EXPERIENCED CRAMPING IN THE STOMACH AND WAS ORDERED BY HER DOCTOR TO SPEND THE WEEKEND IN BED. THE DEALER STATED THAT THE STEERING GEAR WAS WORN, THE CENTER LINK NEEDED REPAIR, AND THAT BOTH TIE RODS NEEDED REPLACED. ON OCTOBER 9, 1999, THE VEHICLE HIT A SINK HOLE CAUSING IT TO SHAKE VIOLENTLY AND FOR THE FRONT END TO WOBBLE, THE VEHICLE HIT A GUARDRAIL AND DAMAGE WAS DONE TO THE VECHILE. THE CRUISE CONTROL DIDN'T WORK PROPERLY. THE AIRBAG LIGHT WAS ILLUMINATED.
NHTSA complaint #850911 — an unverified report by a vehicle owner.
Gaithersburg, MDCrash2 injured
AIR BAGS:FRONTAL
DRIVER REARENDED ANOTHER VEHICLE WITH AT 30 MPH UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, CAUSING HEAD INJURIES EVEN WITH SEATBELTS WORN. NO INDICTATION OR WARNING OF DEFECT WITHIN AIRBAGS. DEALER CLAIMED AIRBAG SENSORS WERE CRUSHED AND SHOULD HAVE DEPLOYED.
NHTSA complaint #846010 — an unverified report by a vehicle owner.
Truckee, CACrash1 injured
AIR BAGS
VIOLENT/INADVERTENT DEPLOYMENT OF AIR BAG DEPLOYMENT RESULTED IN A COLLISION. DRIVER WAS KNOCKED UNCOUNSCIOUS. *MJS
NHTSA complaint #780008 — an unverified report by a vehicle owner.
Salem, ORCrash1 injured
AIR BAGS
CHEMICAL SUBSTANCE POSSIBLY SODIUM-AZIDE, FUMED IN DRIVERS FACE FROM STEERING COLUMN. UNKNOWN PERSONAL PHYSICAL DAMAGE AT THIS TIME. DRIVER HAS SUSTAINED MEDICAL PROBLEMS. PLEASE CONTACT US. MANUFACTURER HAS NO SENSE OF URGENCY!! NEED HELP TO ANALYIZE THIS SUBSTANCE ON CLOTHING AND INTERIOR OF VEHICLE.
NHTSA complaint #701539 — an unverified report by a vehicle owner.
Pleasantvi, PACrash1 injured
AIR BAGS
PASSENGERS AIRBAG DEPLOYMENT DURING ACCIDENT RESULTED IN SERIOUS BURNS WHEN AIRBAG IMPROPERLY VENTED, CAUSING CHEMICAL FROM BAG TO LEAK ON PASSENGER.
NHTSA complaint #539960 — an unverified report by a vehicle owner.
Littlefield, TXCrash1 injured
AIR BAGS
CHRYSLER DENIED RESPONSIBILITY. SAID "THRESHOLD FOR AIR BAG DEVELOPMENT WAS NOT MET. SAID IMPACT WAS ABSORBED BY THE VEHICLE'S CRUSH POINTS. THE JEEP WAS TOTALED, NOTHING WAS LEFT OF THE FRONT OF THE CAR! BUMPER COMPLETELY TORN OFF BY GUARD RAIL. HOW CAN THIS BE?
NHTSA complaint #540216 — an unverified report by a vehicle owner.
Truckee, CACrash1 injured
AIR BAGS:FRONTAL
WHILE DRIVING AT 60 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED FOR NO APPARENT REASON, CAUSING THE DRIVER TO LOSE CONTROL OF JEEP AND CRASH. DRIVER SUSTAINED INJURIES, SUCH AS BROKEN COLLAR BONE/NECK DAMAGE/NERVE & RIGHT SHOULDER DAMAGE. THE JEEP WAS TOTALLED. 780008 DUP OF 823900; POSTED ON 09-07-1999.
NHTSA complaint #823900 — an unverified report by a vehicle owner.
Greensboro, NCCrash1 injured
AIR BAGS:FRONTAL
DRIVING AT APPROXIMATELY 35 MPH CONSUMER RAN STOP SIGN . WAS HIT FROM SIDE AT SUCH HARD IMPACT THAT THE VEHICLE MADE A DIRECT HIT INTO A TREE. DRIVER'S AND PASSENGER'S SIDE AIRBAGS DID NOT DEPLOY. RADITOR WAS PUSHED BACK AT LEAST 10 INCHES. AIRBAG SENSORS ARE LOCATED ON THE SIDES OF RADITOR.THIS DEFECT CAUSED CONSUMER TO SUSTAIN INJURIES IN PELVIS AREA AND LOSS OF SIGHT IN ONE EYE.
NHTSA complaint #823348 — an unverified report by a vehicle owner.