2003 Jeep Grand Cherokee airbag problems

AIR BAGS

The driver and passenger front airbags deployed spontaneously while merging onto the highway. I was startled by the noise, my vision was obscured, I was unable to breathe due to the chemical accelerants, and the bag made contact with my face and arms. All of these events put me and other drivers at great risk of severe bodily and property damage. Since June 24, the vehicle has been in possession of a Chrysler dealership. A pre-service write-up has been created, but to my knowledge, no work has been done to the vehicle. I am unaware of an inspection having been completed. I did not see any warning lamps or other symptoms prior to the airbags deploying.

NHTSA complaint #11749381 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags). The vehicle was taken to the dealer, where repairs were performed on the air bag control module and side impact sensor. However, after the repair was completed, the air bag warning light unexpectedly illuminated. The vehicle was taken back to the dealer, but it was not diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 378,910.

NHTSA complaint #11733600 — an unverified report by a vehicle owner.

AIR BAGS

On March 4th 2026 I called Liberty Jeep here in Hinesville Georgia concerning about the recall for my airbags as well as for the hitch on this vehicle. To date nobody has bothered to call to give me an appointment concerning this major recall and continue to refuse to provide any kind of service for me on this recall I have contacted Jeep headquarters about just concerned dealing with Liberty Jeep in Hinesville and today they haven't bothered to do anything about this they are continuously endangering me my daughter and my wife by avoiding any opportunity to repair this damage to my airbags.

NHTSA complaint #11725786 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the air bag warning lights illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,236. Parts distribution disconnect.

NHTSA complaint #11611350 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2003 Jeep Grand Cherokee. The contact stated that while her husband was driving approximately 40-45 MPH, the driver's side and passenger's side curtain air bags deployed without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened; however, the case had not been assigned to a case manager. The contact related the failure to NHTSA Campaign Number: 15V046000 (Air Bags). The failure mileage was approximately 212,000.

NHTSA complaint #11606525 — an unverified report by a vehicle owner.

AIR BAGS

2 recalls have not been taken care of by the manufacturer. I purchased this vehicle 2 years ago and have noticed that the seats do indeed over heat. The airbags haven't deployed thankfully, but I'm not comfortable taking any chances. Do I have to pay a dealer to complete these repairs? Also, since I have had this vehicle, my blinkers and brake lights do not work consistently. They were in operable for almost a month. I had a Mechanix check them, and they said they were dine. Homer's auto shop florence oregon) I didn't drive at night for almost a month. Then my blinkers just started working again. All the fuses are fine, and no other electrical issues. Brake lights started working also. Up until 3 days ago, a driver behind me pulled around next to me at the stop light to tell me the brake light was out. I checked it when I got home and it was fine.

NHTSA complaint #11528042 — an unverified report by a vehicle owner.

AIR BAGS

While driving at low speed, the side curtain airbags deployed along with the front seat belts. No injuries just stunted by the loud bang. I took car to Jeep dealership to have recall R06/15v-046 repaired and to diagnose cause of side curtain airbags deployment. Dealer would not repair recall R06/15v-046 due to the requirement that the side curtain and seat belts be repaired before making the recall repairs. Side curtain airbags repair was not accomplished because some repair parts are no longer available (seatbelts/headliner). Dealer indicated that, even if they could have repaired side curtain airbags that the cost of the side curtain airbags repair would be on me. Dealer charged me for a diagnostic of side curtain airbags deployment. I feel that the manufacturer is responsible for the defects and are responsible for restitution. Subject car has airbags light on know but not beforehand. What is my recourse now that my car is unsafe with no repair available and of little value?

NHTSA complaint #11521971 — an unverified report by a vehicle owner.

AIR BAGS

Airbag light has stayed on even after a battery replacement. Check engine light now stays on for no apparent reason.That’s all,thanks

NHTSA complaint #11496654 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available and on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11432488 — an unverified report by a vehicle owner.

AIR BAGS

ON FRIDAY OCTOBER 9,2020 APPROX. 5:56 PM I WAS COMING OUT OF ACME PARKING LOT, STATIONARY AT TRAFFIC LIGHT AWAITING A GREEN LIGHT . ALL CAR WINDOWS WERE UP, AC ON. NEXT THING I KNEW I HEARD A "DING" AND BEFORE I KNEW IT, BOTH AIR BAGS DEPLOYED , SHATTERING PASSENGER GLOVE BOX APART, SENDING DEBRIS AND PLASTIC IN MY FACE. DRIVER STEERING WHEEL DESTROYED. ENTIRE VEHICLE FILLED WITH "FIRE LIKE SMELL" FROM DUAL AIR BAG DEPLOYING. NO INJURIES TO MYSELF, NO ONE ELSE IN VEHICLE WITH ME AT TIME OF INCIDENT. NO ACCIDENT OF ANY KIND HAD OCCURRED THAT WOULD EXPLAIN DUAL AIR BAG DEPLOYMENT WITHOUT ANY IMPACT TO VEHICLE. I CAN PROVIDE PHOTOS UPON REQUEST. THIS IS DEFINITELY A MANUFACTURING DEFECT.

NHTSA complaint #11372374 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT IMPACT OR WARNING. MTN VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736, (706) 935-2328) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 150,000.

NHTSA complaint #11339276 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE DRIVER'S FRONTAL AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RICK HENDRICK JEEP CHRYSLER DODGE RAM FIAT (LOCATED AT 8333 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 639-5475) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE ORC WOULD BE REPLACED; HOWEVER, THE AIR BAG INFLATOR WOULD NOT BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 225,000.

NHTSA complaint #11255099 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG SENSOR CONTINUES TO BEEP

NHTSA complaint #11192873 — an unverified report by a vehicle owner.

AIR BAGS

I HAD NEW ORC MODULE AS PER RECALL RO6.PART NO CBSZRO65AA AIR BAG LIGHT STILL ON COMES AND GOES. HAD SCANNED GOT CODE P000201 LEFT FRONT SENSOR FAILURE..I FOUND THAT THE NEW MODULE ON WJ MODELS DISABLES THE FRONT SENSORS.THEY ARE NOT NEEDED. HELP!!!!!WENT TO DEALER HE WAS NO HELP.

NHTSA complaint #11129145 — an unverified report by a vehicle owner.

AIR BAGS

JEEP GRAND CHEROKEE RECALL.IT WAS IN MOTION DRIVING ON THE HIGHWAY. OCCUPANT RESTRAINT CONTROL MODULE IS RO6 / NHTSA 15V-046 OR M35 (12V-527) OR N13 (13V-040) I TOOK MY JEEP TO THE DEALERSHIP, THEY SAID IT WAS REPAIRED, I BELIEVED WHAT THEY SAID. I BELIEVE THEY FIXED IT AROUND 11/07/2016. THE SEATBELT AND AIRBAG CAME ON AROUND 6/3/2017. IT IS STILL ON TODAY, I DO NOT KNOW WHAT TO DO ABOUT THAT DEFECT IN MY VEHICLE.

NHTSA complaint #11085054 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS SITTING IN HER VEHICLE, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER (HELFMAN DODGE CHRYSLER JEEP RAM, 7720 KATY FWY, HOUSTON, TX 77024), BUT THEY WOULD NOT TOUCH THE VEHICLE UNTIL AN INVESTIGATOR PERFORMED AN INSPECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), BUT HE WAS NOT NOTIFIED OF THE RECALL AND PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT A DECISION WOULD BE MADE AFTER THE INVESTIGATION. THE FAILURE MILEAGE WAS 206,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11075456 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG DEPLOYED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND IT WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED GEICO INSURANCE WHERE AN AGENT ASSISTED WITH THE ISSUE AND CALLED THE DEALER (FIRKINS IN BRADENTON, FL), BUT THE AGENT WAS UNSATISFIED. THE AGENT THEN CALLED THE SUNSET CHRYSLER DEALER IN SARASOTA FL WHO SUGGESTED THAT THE CONTACT BRING IN THE VEHICLE. THE VEHICLE WAS TOWED TO THE SUNSET CHRYSLER DEALER, BUT WAS NOT REPAIRED DUE TO A CRACK IN THE DASHBOARD. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WERE NOT RESPONSIBLE FOR THE RECALL REPAIR SINCE THE REPAIR DATE HAD EXPIRED. THE MANUFACTURER DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 107,562.

NHTSA complaint #11011158 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT EXPERIENCED A PROGRESSING FAILURE WITH THE AIR BAGS. THE AIR BAG INDICATOR FLASHED AND THEN REMAINED ILLUMINATED FOR YEARS. THE MANUFACTURER EXCLUDED THE VEHICLE FROM NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). YEARS AGO, TATE DODGE CHRYSLER JEEP RAM INC (7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 766-2560) REPLACED THE CLOCK SPRING ASSEMBLY AND A FUSE; HOWEVER, THE AIR BAG INDICATOR REMAINED ILLUMINATED. IN ADDITION, DARCARS CHRYSLER JEEP WALDORF (11755 S BUSINESS PARK RD, WALDORF, MD 20601, (301) 843-5200) STATED THAT THE FRONT PASSENGER AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THERE WAS NO OPEN RECALL FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

NHTSA complaint #11000266 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CRUISE CONTROL STOPPED WORKING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE DOORS AND REAR WINDOWS DID NOT LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (MARK'S CASA CHRYSLER, JEEP, ALBUQUERQUE, NEW MEXICO) WHERE IT WAS DIAGNOSED THAT THE MASTER CONTROL MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE DEALER WAS NOT CONTACTED FOR THE RECALL REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

NHTSA complaint #10992496 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 20 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE ENGINEERING ANALYST ASSOCIATE'S REPRESENTATIVE, GARY DOUBLE, HAD THE VEHICLE TOWED TO SPARTANBURG CHRYSLER DODGE JEEP (LOCATED AT 1035 NORTH CHURCH ST EXT SPARTANBURG, SC 29303 888-404-4925), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS RETURNED TO THE CONTACT'S HOME WITHOUT EXPLANATION. THE MANUFACTURER STATED THAT THE REPAIR WOULD BE THE CONTACT'S RESPONSIBILITY SINCE THE RECALL REPAIR WAS NOT COMPLETED. THE CASE WAS CLOSED. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 190,000.

NHTSA complaint #10992575 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, A BEEP WAS HEARD AND BOTH FRONTAL AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO PULL INTO A DRIVEWAY. THE POLICE WAS CALLED AND THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER SENT AN INVESTIGATOR WHO DETERMINED THAT THE MANUFACTURER WAS NOT AT FAULT BECAUSE THE VEHICLE WAS UNDER A RECALL FOR THE AIR BAGS AND WAS NEVER REPAIRED. THE CONTACT ALSO STATED THAT SHE NEVER RECEIVED A RECALL NOTIFICATION. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

NHTSA complaint #10981039 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

NHTSA complaint #10940105 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG PROTRUDED FROM THE DASHBOARD. IN ADDITION, THE AIR BAG BENT THE DASHBOARD OF THE VEHICLE AND MADE A LOUD NOISE WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 168,817.

NHTSA complaint #10925018 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10923915 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED AFTER CALLING TWO DEALERS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10920466 — an unverified report by a vehicle owner.