2008 Jeep Grand Cherokee airbag problems

AIR BAGS

Driver's steering wheel airbag malfunctioned and deployed unexpectedly while backing into a parking space. Safety of passengers through potential of bodily injury and car crash due to lack of sight and sudden explosion/deployment of airbag while car is actively being driven could have been causedby this malfunction. Various incidents of this safety issue have been reported, but no recalls have been officiated yet for this specific year and model. Vehicle has not inspected yet, it just occurred this morning. Insurance was notified, but said it needed to be inspected by a mechanic or dealership. Airbag light came on today for the first time while driving home and then airbag malfunctioned/deployed while parking.

NHTSA complaint #11716413 — an unverified report by a vehicle owner.

AIR BAGS

While driving down the interstate at approximately 75mph to 80 mph, the driver side air bag curtain deployed with no warning or indication. There was no impact or bump in the road to cause vibration or a false signal to trigger the activation of the air curtain. I was simply driving the vehicle as normal when it deployed. When the airbags deployed, it caused me to swerve due to fear of the load noise, physical impact of air curtain, and visual interference. Fortunately, there was no traffic in the adjacent lanes, and I was able to get to the shoulder of the interstate. After I assessed the situation and calmed my nerves I navigated to my destination under the risk of visual impedance on the driver side. Emergency services was not contacted. The vehicle was not inspected by a professional however it was discussed with certified mechanics. In addition, I contacted the manufacturer in which they responded with..."There are no recalls for this vehicle, the vehicle is 16 years old with over 150K miles therefore they will do nothing. Regardless of the mileage and vehicle age, this should NOT have happened as there was no cause for it to happen. Luckily no additional damage took place or any major injury or fatality.

NHTSA complaint #11607188 — an unverified report by a vehicle owner.

AIR BAGS

Clockspring has gone bad and caused my airbag light to come on and off. A recall has already been placed for Jeep Wrangler but Grand Cherokee should have been included with the same issue.

NHTSA complaint #11522757 — an unverified report by a vehicle owner.

AIR BAGS

My air bag light has been lit up like a Christmas tree for since June. I have not been in an accident and the wipers are not responding properly when turned on.

NHTSA complaint #11443303 — an unverified report by a vehicle owner.

AIR BAGS

The air bag deployed without the vehicle being in an accident. I was traveling on I80 heading East at 70mph when the airbag deployed. I have not taken it to a dealer, I can't afford the repair bill at this time. No one other than family has inspected the vehicle. It is not an insurance issue. There was no warning that the airbag was going to go off. However there is now a light on in my dash. I do not know what caused the malfunction. I was in the vehicle alone thankfully. It was the passenger side airbag. I have contacted Jeep and they are not accepting any responsibility. They declined the claim as they put it in like 2 hours via e-mail.

NHTSA complaint #11429977 — an unverified report by a vehicle owner.

AIR BAGS

The airbag sensor is on. I had it checked at a independent mechanic shop the name of the shop is Magic AutoCenter, also my esp and abs sensor is on to. A lot of times I have to manually touch the esp button to turn off the traction.

NHTSA complaint #11420361 — an unverified report by a vehicle owner.

AIR BAGS

THE IGNITION WON'T TURN TO ON WHEN I PUT THE FOB IN THE IGNITION. THERE WAS A RECALL # P57 BUT IT SEEMS THAT MY VIN # DOESN'T FALL UNDER THIS RECALL. WHO CAN I SPEAK WITH REGARDING THIS? THANK YOU.

NHTSA complaint #11329347 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

NHTSA complaint #11321340 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE PULLING INTO A PARKING LOT AT APPROXIMATELY 5 MPH, THE FRONT DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT WAS INFORMED THAT THE CASE WAS CLOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000. THE CONSUMER STATED THE MANUFACTURER REFUSED ANY ASSISTANCE. LOCAL BODY SHOPS AND DEALERSHIPS REFUSED TO REPAIR THE VEHICLE DUE TO BEING UNABLE TO INSURE THE FAILURE WOULD NOT RECUR. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11241382 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG LIGHT ON- OFF WHILE DRIVING.. CHIMING BLINKING, MOSTLY SOLID ON . DRIVER SIDE AIR BACK DISABLED, CODE B1B02,. JEEP DEALER/ SERVICE CHARGED A FEE FOR AIR BAG LIGHT DIAGNOSTIC PROVIDED ONLY CODE

NHTSA complaint #11233641 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG LIGHT KEEPS GOING OFF & ON, WHEN DRIVING, LOCAL COUNTY ROAD

NHTSA complaint #11099401 — an unverified report by a vehicle owner.

AIR BAGS

THE FOBIK WHEN INSERTED DOES NOT TURN VEHICLE ON (ACTS LIKE VEHICLE BATTERY IS DEAD) BUT WHEN KEY IS REMOVED AND REINSTALLED IT WILL THEN CRANK. THEN OTHER TIMES IT CRANKS BUT IS LIKE IT'S IN OFF POSITION (INSIDE LIGHTS NOR RADIO COMES ON) ALSO, AFTER ACTING UP THE AIRBAG LIGHT STAYS ON WITHOUT FLASHING OR GOING OFF. WINDSHIELD WIPERS "MOTOR" DOESN'T FUNCTION PROPERLY (WORKS BUT STOPS IN FROM OF DRIVERS WINDOW AREA) UNTIL IT'S PUT ON HIGH SPEED. THESE ISSUES OCCUR BEFORE AND AFTER VEHICLE IS STARTED. BOTH AREAS OF CITY STREET AND HIGHWAY.

NHTSA complaint #11096773 — an unverified report by a vehicle owner.

AIR BAGS

THERE WAS A WIRE COMING OUR OF THE STEERING COLUMN AND THE AIRBAG WARNING LIGHT CAME ON. I CALLED NYLE MAXWELL JEEP TO ASK TO BRING IN MY CAR AND THEY COULD NOT SCHEDULE ME UNTIL 4 DAYS LATER. I ASKED IF IT WAS SAFE TO DRIVE IT AND THEY SAID YES. THE FOLLOWING MORNING MY HUSBAND WAS DRIVING TO THE STORE AND THE AIRBAG DEPLOYED FOR NO REASON AS HE WAS TURNING INTO A PARKING SPACE. THIS HAPPENED ON APRIL 14TH. IT IS MAY 11TH AND I STILL DO NOT HAVE ANY ANSWERS FROM JEEP OTHER THAN IT WAS INSPECTED BY THEM. I HAVE NOT BEEN CONTACTED FURTHER AND HAVE CALLED EVERY OTHER DAY TO CHECK ON MY CASE NUMBER. THEY TELL ME THEY WILL PUT A MESSAGE IN THE NOTES AND SOMEONE WILL CONTACT ME ASAP AND I STILL HAVE NOT BEEN CONTACTED.

NHTSA complaint #11093388 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL (POSSIBLY). THE JEEP WAS TRAVELING DOWN THE HIGHWAY AND THE AIRBAG LIGHT CAME ON FOR ABOUT 30 SECONDS AND THE SIDE CURTAIN AIRBAG DEPLOYED FOR NO REASON. AN EMBER CAME OUT OF IT AND FELL ON THE CARPET IN THE BACK AND BURNED A HOLE ALL THE WAY DOWN TO THE METAL, NOW MY CLUSTER PANEL IS GOING NUTS AND ALL OF MY ELECTRICAL IS MALFUNCTIONING. THERE IS NO DAMAGE TO THE OUTSIDE OF MY JEEP TO CAUSE THE AIRBAG TO DEPLOY.

NHTSA complaint #11076240 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG LITE KEEPS GOING ON AND OFF,WHEN DRIVING.

NHTSA complaint #11065997 — an unverified report by a vehicle owner.

AIR BAGS

THE IGNITION SWITCH HAVE PROBLEM SOMETIME PUP OUT BY SELF. AND AIR BAG LIGHT IT'S ON AND BEEP TO MUCH.

NHTSA complaint #11045265 — an unverified report by a vehicle owner.

AIR BAGS

MY AIRBAG LIGHT CAME ON, JUNE 28,2017, AND THE LIGHT WILL NOT GO OUT. I PURCHASED THE JEEP GRAND CHEROKEE IN 2008 USED. FROM ENTERPRISE, I HAD COUPLE OF ACCIDENTS, IN THE FRONT DRIVER SIDE AND THE AIRBAG NEVER CAME OUT. BUT NOW MY LIGHT IS ON. IS THIS JEEP UP FOR RECALL. THE VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11002921 — an unverified report by a vehicle owner.

AIR BAGS

AFTER 5 MINUTES OF DRIVING THE EMERGENCY BRAKE LIGHT (E-BRAKE WAS NOT ON), THE ABS MODULE LIGHT, AND THE ESP BAS LIGHT CAME ON SIMULTANEOUSLY AND WOULD NOT TURN OFF. I TRIED TO RESET THE COMPUTER MANUALLY MULTIPLE TIMES TO SEE IF THE LIGHTS WOULD EVENTUALLY TURN OFF BUT EVERY TIME THEY CAME ON. I THEN TOOK THE VEHICLE INTO A REPAIR SHOP THAT SPECIALIZES IN JEEP REPAIR AND THEY RAN DIAGNOSTICS AND TOLD ME THAT I REQUIRED A NEW ABS MODULE ASSEMBLY, PASSENGER SEAT BELT LATCH AND A CLOCK-SPRING ASSEMBLY FOR THE DRIVERS SIDE AND R/F BRAKE CALIPER THAT HAD BROKEN OFF FOR NO REASON. I WAS TOLD THAT IF I WERE TO GET IN AN ACCIDENT NOT ONLY WOULD MY BRAKES NOT LOCK PREVENTING FURTHER DAMAGE BUT MY DRIVER AIR BAG WOULD NOT DEPLOY AS WELL CAUSING INEVITABLE INJURY. THIS HAD COST ME ALMOST $1400 NOT TO MENTION I WAS WITHOUT A VEHICLE FOR SEVERAL DAYS.

NHTSA complaint #10965901 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL PLUS ELECTRICAL AIR BAG CODE, KEY FOB REPLACEMENT AND CONNECTION, TROTTLE AND HOSE.BROKEN BACK WIPER ARM

NHTSA complaint #10944052 — an unverified report by a vehicle owner.

AIR BAGS

MY AIRBAG DEPLOYED FOR NO REASON. DRIVING DOWN THE ROAD IT JUST CAME OUT. ALL POWER IS GONE.

NHTSA complaint #10935637 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WITHIN A MONTH OF OWNING THE VEHICLE. THE DEALER REPLACED THE HEATER MOTOR, FUEL PUMP, BELTS, AND THE AIR BAG AND CHECK ENGINE WARNING LIGHTS RANDOMLY FLASHED. THE DEALER REPLACED THE DRIVER SIDE SEAT BELT AND INDICATED THAT THE SERVICE ENGINE LIGHT FLASHED BECAUSE OF THE WEATHER CHANGES, WHICH WAS NOT A DIAGNOSIS. THE CONTACT EXPERIENCED THE VEHICLE BEING DIFFICULT TO START UPON TURNING THE KEY OVER. THE DEALER REPLACED AND REPROGRAMMED THE KEYS, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA complaint #10860046 — an unverified report by a vehicle owner.

AIR BAGS

DURING NORMAL OPERATION, THE ELECTRONIC STABILITY PROGRAM (ESP) FEATURE AUTOMATICALLY ACTIVATES ITSELF EVEN ON A DRY ROADWAY AND IN OPTIMAL DRIVING CONDITIONS WHERE THE RISK OF SKIDDING OR HYDROPLANING ARE MINIMAL. ADDITIONALLY, THE AIRBAG WARNING LIGHT ILLUMINATES FOR NO APPARENT REASON ON THE INSTRUMENT PANEL.

NHTSA complaint #10820746 — an unverified report by a vehicle owner.

AIR BAGS

VEHICLE HAD ISSUE RESOLVED BY RECALL P57 WHERE KEY FOB WOULD STICK IN IGNITION BETWEEN OFF AND ON. THE KEY FIRST GOT STUCK IN THE IGNITION ON 8/14/14, A MEMORABLE DAY, BECAUSE IT HAPPENED ON THE DAY WE WERE GOING TO THE TITLE COMPANY TO CLOSE ON OUR FIRST HOME. AT THE SAME TIME THE IGNITION SWITCH ISSUE STARTED THE AIRBAG LIGHT CAME ON AND ALL THE STEERING WHEEL FUNCTIONS ARE DISABLED. THE HORN NO LONGER WORKS. IT IS UNKNOWN IF THE AIRBAGS WORK. THIS IS CLEARLY A SAFETY ISSUE BUT THE DEALERSHIP WANTS TO CHARGE $90 JUST TO HOOK THE VEHICLE UP TO THEIR MACHINES TO DIAGNOSE WHAT IS GOING ON AND WILL NOT CONSIDER THIS AS RELATED TO THE RECALL P57. NOT BEING ABLE TO HONK IN THE INTEREST OF SAFETY IS A PROBLEM. IT IS UNKNOWN IF THE AIRBAGS ARE FUNCTIONAL SO I GUESS IT WILL TAKE GETTING IN AN ACCIDENT TO FIND OUT (AN ACCIDENT WHICH CANNOT BE PREVENTED BY HONKING MY HORN TO WARN ANOTHER DRIVER).

NHTSA complaint #10790059 — an unverified report by a vehicle owner.

AIR BAGS

THIS VEHICLE WAS TAKEN TO JEEP ON 10/10/2013 DUE TO THE AIRBAG LIGHT COMING ON. THERE WERE 112,988 MILES ON THE VEHICLE. THE VEHICLE WAS SERVICED FOR THIS, $400, AS WELL AS BRAKE PADS, AND DIAGNOSTICS, $600.63. ON 10/21/13, AT 113,851 MILES, THE LIGHT CAME BACK ON AND HAD TO BE TAKEN BACK TO THE DEALER FOR SERVICE. THERE WAS NO CHARGE FOR THIS SERVICE AS THE VEHICLE WAS JUST SEEN FOR A SIMILAR ISSUE. I RECEIVED A NOTIFICATION IN THE MAIL THE WEEK OF 8/17/2015 FROM FCA ON THE STATUS OF THE P57/NHTSA 14-567 RECALL FOR THE WIRELESS IGNITION MODULE (WIN). UPON READING THE RECALL NOTIFICATION SENT OUT, FCA RECOGNIZES THAT THE "WIN POSITION SPRING BACK MAY ALSO CAUSE THE DISABLING OF ONE OR MORE OF THE VEHICLE'S SAFETY FEATURES INCLUDING THE FRONTAL AIRBAGS." AT APPROXIMATELY 120,000 MILES, THE AIRBAG LIGHT WENT OFF AGAIN AND WAS INTERMITTENTLY ILLUMINATED UNTIL 123,000 MILES, WHERE THE LIGHT HAS STAYED CONTINUOUSLY ON. I CALLED THE LOCAL DEALER TO INQUIRE IF THEY HAD PARTS, AND THEY DO NOT HAVE THE PARTS IN STOCK FOR THE RECALL, BUT I WAS ADDED TO A WAITING LIST. UPON REQUESTING INFORMATION ON THE AIRBAG, I WAS IMMEDIATELY TOLD THAT THE AIRBAG WAS NOT COVERED UNDER THE RECALL, EVEN THOUGHT HE NOTIFICATION SPECIFICALLY MENTIONED THE AIRBAGS. THE CLERK GAVE ME A 1-800 NUMBER FOR JEEP. I CALLED THE JEEP 1-800 NUMBER AND WAS CONNECTED TO AN AGENT WHOM I INQUIRED ABOUT THE AIRBAG AS WELL AND WAS TOLD THAT I WOULD HAVE TO PAY TO DIAGNOSE THE AIRBAG. WHY SHOULD I HAVE TO PAY TO DIAGNOSE THE AIRBAG IF THE RECALL NOTIFICATION MENTIONS THAT THE AIRBAGS COULD HAVE BEEN AFFECTED. I FEEL THAT JEEP SHOULD BE DIAGNOSING THE AIRBAGS ON THE CUSTOMER'S BEHALF. THIS RECALL HAS BEEN GOING ON FOR ALMOST A YEAR WITH THEM JUST GETTING TO A RESOLUTION. YOU WOULD THINK THEY WOULD WANT TO GO THE EXTRA MILE FOR THEIR CUSTOMERS.

NHTSA complaint #10760656 — an unverified report by a vehicle owner.

AIR BAGS

WE CONTACTED WEST BROTHERS CHRYSLER DEALERSHIP IN SULLIVAN, MO IN FEB. 2015 DUE TO MULTIPLE RECALLS ON THE JEEP. THEY WERE AWARE THE JEEP WAS NOT RUNNING, WE WERE TOLD TO TOW IT TO DEALERSHIP ON FEB 26, 2015 AND THAT ALL PARTS WOULD BE THERE IN 2 TO 3 WEEKS, I AGREED TO PAY FOR A DIAGNOSTIC TEST IF THE JEEP STILL WOULD NOT START AFTER RECALL WAS COMPLETE. I WAS TOLD DIAGNOSTIC TEST COULD NOT BE DONE UNTIL AFTER THE P57 RECALL WAS COMPLETE. AFTER SEVERAL MONTHS OF BEING TOLD PARTS WOULD BE IN I RECEIVED A PHONE CALL FROM JOE BOULWARE ON JULY 23, 2015 STATING WE HAD ONE DAY TO MOVE THE JEEP OR IT WOULD BE TOWED. HE SAID HE HAD SPOKE WITH MY SON (THE PREVIOUS OWNER) ON SEVERAL OCCASIONS TELLING HIM TO MOVE JEEP. THIS WAS FALSE AS MY SON WAS INCARCERATED ALL THE DATES HE GAVE. WE MET WITH GENERAL MANAGER WHO SAID WE WERE NOT WELCOME TO DO BUSINESS THERE ANYMORE DUE TO MY HEALTH ISSUES AND ACCUSATIONS MADE BY JOE BOULWARE, THEY REFUSED TO DO RECALLS ON THIS JEEP OR ON ANOTHER CHRYSLER TRUCK I OWN THAT NEEDS A SAFETY RECALL DONE. IN OUR PRESENCE, BUT NOT ON SPEAKER PHONE THE GENERAL MANAGER TELEPHONED CHRYSLER TO INQUIRE WHEN P57 PART WOULD BE IN, HE IDENTIFIED HIMSELF USING MY SONS NAME WHO IS IN THE MISSOURI DEPARTMENT OF CORRECTIONS INSTEAD OF HIS OWN, HE TOLD US THE HELP LINE INFORMED HIM THEY HAD NO ESTIMATED DATE FOR PART TO BE RELEASED, WHEN I SPOKE WITH CHRYSLER THEY FOUND RECORD OF HIS CALL ON 8-18-15 BUT INFORMATION WOULD HAVE BEEN FALSE AS PART BECAME AVAILABLE 8-14-15. I FILED COMPLAINT WITH CHRYSLER AND THEY ISSUED THE DEALERSHIP A RED LETTER COMPLAINT.

NHTSA complaint #10759307 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE CONTACT DISCOVERED THAT AN UNKNOWN WIRE RELATED TO THE IGNITION SWITCH WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10746308 — an unverified report by a vehicle owner.