244 of the
1,128 complaints about the 2001 Jeep Grand Cherokee are about the
braking system — 22% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
26,715 miles.
THE 2001 JEEP JUST CAME TO A STOP WHILE IT WAS BEING DRIVEN ON THE HIGHWAY. IT HAD ALWAYS HAD ENGINE ISSUES. THE FRONT WHEEL SUSPENSION ON THE PASSENGER SIDE OF THE 2001 JEEP CHEROKEE LAREDO IS BENT AND WHILE DRIVING IT ON THE STREET OR HIGHWAY IT CAUSES THE VEHICLE TO PULL TO THE LEFT AND IS UNSTABLE WHEN DRIVING IT ON A HIGHWAY OR STREET. THE ENGINE HAS A KNOCKING SOUND WHENEVER IT IS RUNNING. THE BRAKES TO THE VEHICLE HAS BEEN SLIPPING AND MAKING A GRINDING NOISE WHILE DRIVING IT. SOMETIMES THE JEEP DOESN'T WANT TO DRIVE OVER 70 MPH WHEN DRIVING IN THE HIGHWAY OR STREET. WE HAVE HAD TO REPLACE THE BRAKES BECAUSE THEY STARTED SMOKING WHILE DRIVING ON THE HIGHWAY. THERE IS ELECTRICAL ISSUES WITH THE CAR AS WELL WHERE THE RADIO DOESN'T PLAY AS WELL AS OTHER ELECTRICAL PARTS DON'T WORK. MY 2001 JEEP HAS STOPPED WHILE MY HUSBAND WAS DRIVING IT ON THE HIGHWAY AND IT IS NOT DRIVABLE. I HAVE HAD TO REPLACE THE IGNITION COIL AND SPARK PLUGS MANY TIMES FOR MANY YEARS. THERE HAS ALWAYS BEEN A WATER LEAK ON THE PASSENGER SIDE DRIPPING WHENEVER THE CAR IS IN MOTION, COMING FROM THE DASHBOARD ONTO THE CARPET SINCE THE CAR WAS PURCHASED. THERE MAY BE OTHER ISSUES WITH THE 2001 JEEP THAT I HAVE MISSED.
NHTSA complaint #11268016 — an unverified report by a vehicle owner.
at 124,000 milesCarpenpersbille, IL
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE BRAKES FAILED WHILE THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BRAKES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
NHTSA complaint #10515282 — an unverified report by a vehicle owner.
at 120,000 milesCanaan, NY
SERVICE BRAKES
SUBSTANDARD TEVES CALIPERS ON THE FRONT BRAKES CAUSE BRAKE PEDAL VIBRATION WITHIN 5000 MILES. RESOLUTION IS TO REPLACE THE TEVES CALIPER WITH AN AKEBONO CALIPER. THIS WAS COVERED IN A TSB, BUT SHOULD HAVE BEEN A RECALL.
NHTSA complaint #10503458 — an unverified report by a vehicle owner.
at 62,000 milesRiverdale, UTCrash
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING IN A MALL PARKING LOT LOOKING FOR A PARKING SPACE. I WAS TURNING THE CORNER TO GO DOWN THE NEXT AISLE AND ALL OF A SUDDEN I HAD NO CONTROL OF THE JEEP. AS I TURNED TO THE LEFT TO CONTINUE LOOKING FOR A PARK, THE JEEP WAS SPEEDING OUT OF CONTROL AND I WAS SLAMMING ON THE BRAKE WITH BOTH FEET AND THE JEEP JUST KEPT ACCELERATING! I WAS UNABLE TO STEER AWAY FROM THE VEHICLES I WAS HEADING TOWARDS. AS I WAS HEADING TOWARDS THE FIRST VEHICLE THAT I HIT, I WAS TRYING TO STEER AWAY FROM IT AND THEN THE JEEP TURNED TO THE RIGHT AND KEPT ACCELERATING. I ENDED UP HITTING FOUR OTHER VEHICLES ( 5 VEHICLES TOTAL) AND FINALLY CAME TO A COMPLETE STOP AFTER HITTING THE LAST VEHICLE. THERE IS EXTENSIVE DAMAGE TO MY JEEP AND TO THE OTHER VEHICLES INVOLVED. WE HAVE NOT HAD THE DAMAGE ACCESSED YET, SO WE DO NOT KNOW HOW MUCH THIS WILL COST TO FIX. I BELIEVE MY JEEP IS TOTALED. WE ARE THANKFUL NOBODY WAS INJURED AND THAT I AM OK, JUST SHAKEN UP A LITTLE.
NHTSA complaint #10371718 — an unverified report by a vehicle owner.
at 70,000 milesLancaster, PA
SERVICE BRAKES, HYDRAULIC
2001 JEEP CHEROKEE ROTORS AND PADS HAVE BEEN REPLACED EVERY YEAR IN THE LAST 3 WE OWNED IT. THIS YEAR I WILL HAVE TO DO IT TWICE. NEVER BUY CHRYSLER AGAIN, THEY HAVE ISSUES WITH A PRODUCT AND DON'T ATTEMPT ANY SOLUTIONS TO FIX THEM. BRAKES PULSE VERY BAD, VERY BAD WHILE BRAKING AND THEY ARE FINE FOR THE FIRST 90 DAYS OF THE REPAIR BUT THEN GO BAD AGAIN. I BELIEVE WHILE BRAKING IN RAIN OR WET CONDITIONS WARPING OCCURS AND ONCE AGAIN THE VIBRATION COMES BACK. I PURCHASED HIGH PERFORMANCE ROTORS AND PADS AND AT THE SAME TIME AS FACTORY ROTORS AND PADS THE SAME THING OCCURRED AGAIN. RECOMMENDATIONS: DON'T DRIVE IN WET CONDITIONS AND GET RID OF TRUCK, THEY SAY BUY AMERICAN BUT WHY???? POOR WORKMANSHIP AND IGNORANCE OF THE DANGER THAT COULD COME OF THIS SHOWS THEY HAVE NO CONCERNS FOR THE AMERICAN CONSUMER SO WHY SHOULD I HAVE CONCERNS FOR A BUSINESS THAT IS SUPPOSE TO BE A STAPLE IN THE AMERICAN ECONOMY. OUR GOVERNMENT BAILED THEM OUT... I BAILED THEM OUT AND THIS IS THE THANKS I RECEIVED,NEW ROTORS AND PADS AT MY EXPENSE. I HOPE THEY FOLD SO THAT THE PRODUCT THE BEAR THEIR NAME TO DOES NOT INJURY OR CAUSE DEATH TO PEOPLE THAT HOLD TRUST IN THEM. MY ONLY HOPE IS THAT THEY CLOSE THE DOORS ON THIS COMPANY FOREVER SO THAT PEOPLE CAN ONCE AGAIN BE PROUD OF AMERICAN PRODUCTS. SIGNED, A VERY DISAPPOINTED AMERICAN CONSUMER.
NHTSA complaint #10330622 — an unverified report by a vehicle owner.
at 51,544 milesHicksville, NY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKE LINE WAS ROTTED OUT AND EXTENDS THROUGH THE FUEL LINE. HE DOES NOT KNOW IF THE FUEL LINES ARE DAMAGED. THE CHRYSLER MANUFACTURER STATED THAT THE VEHICLE WAS SUBMERGED IN WATER, WHICH WAS THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED BRAND NEW. IF IT WAS SUBMERGED INTO WATER, THE DEALER SOLD IT TO HIM AFTER THE FACT. THE DEALER STATED THAT THE VEHICLE HAD NOT BEEN SUBMERGED IN WATER AND WOULD NOT REPAIR THE ISSUE. THE FAILURE MILEAGE WAS 51,544.
NHTSA complaint #10278177 — an unverified report by a vehicle owner.
at 10,000 milesFort Walton Beach, FL
SERVICE BRAKES, HYDRAULIC
BOUGHT NEW 2001 GRAND CHEROKEE LIMITED. CURRENTLY AT 84,000 MILES. I HAVE HAD TO REPLACE THE FRONT BRAKES AND ROTORS AT LEAST 6 TIMES. LIKE ALL THE OTHER COMPLAINTS FROM JEEP OWNERS, THE BRAKES WOBBLE WHEN APPLIED AFTER ABOUT 3-5 THOUSAND MILES. THREE SETS WERE REPLACED UNDER WARRANTY. ALSO AS I HAVE READ MANY OTHERS COMPLAINING ABOUT, THE DRIVER AND PASSENGER SIDE FRONT WINDOWS HAVE FALLEN OUT. WHEN WE COMPLAINED TO THE DEALERSHIP ABOUT THE CAR BEING A LEMON, THEY SAID IT DID NOT APPLY SINCE THEY REPAIRED THE PROBLEM. ALL THEY DID WAS PROLONG THE PROBLEM BY REPLACING PARTS UNTIL THE WARRANTY EXPIRED. THE DATE BELOW IS THE MOST RECENT, BUT HAS BEEN ONGOING SINCE PURCHASE.
NHTSA complaint #10267520 — an unverified report by a vehicle owner.
at 89,502 milesBurlington, VT
SERVICE BRAKES, HYDRAULIC
LOSS OF BRAKES DUE TO BRAKE LINE RUSTING OUT. NO WARNING. SLOW SPEED. REPLACE BRAKE LINES FROM MASTER CYLINDER TO REAR BRAKE LINE FP-NUMBER 3051 BRAKE LINE FP-NUMBER PA351.
NHTSA complaint #10261997 — an unverified report by a vehicle owner.
at 111,000 milesLakewood, CO
SERVICE BRAKES, ELECTRIC
VENTS IN MY GRAND CHEROKEE STARTED BLOWWING UNCONTROLABLE AIR, AND BRAKES HAVE WARPED EVERY 15,000 MILES.
NHTSA complaint #10251015 — an unverified report by a vehicle owner.
at 118,487 milesRoyse City, TX
SERVICE BRAKES, HYDRAULIC
I OWN GENE'S AUTOMOTIVE REPAIR. I HAVE BEEN REPAIRING VEHICLES FOR OVER 40 YEARS. MY CUSTOMER BROUGHT IN HIS 2001 JEEP GRAND CHEROKEE FOR A BRAKE CHECK DUE TO SQUEALING. THE PADS WERE FINE, BUT I NOTICED A LOT OF RUSTY DUST. I WAS GOING TO REMOVE THE CALIPER ANCHOR PINS TO GREASE THEM AND FOUND THEM SEIZED IN THE BORE. PRIOR TO THIS, I TEST DROVE THE JEEP AND NOTICED THE BRAKES DIDN'T SEEM TO BE SLOWING AS FAST AS I FELT IT SHOULD. THE SEIZED PINS ARE THE REASON FOR THIS BECAUSE AS THE PADS WEAR, THE PINS SHOULD SLIDE INWARD TO ACCOMMODATE THE WEAR. IF THIS PROBLEM HAD CONTINUED FOR AN EXTENDED PERIOD OF TIME, I SUSPECT THE ANCHOR PINS WOULD EVENTUALLY BEND OR SHEAR OFF UNDER THE HYDRAULIC PRESSURE FROM THE CALIPER. IF THE ANGLE WERE TO GET SEVERE ENOUGH, I BELIEVE IT WOULD SEIZE THE PISTON IN THE BORE. THE CAUSE OF THIS IS POSSIBLY WATER INTRUSION PAST THE ANCHOR PIN SEAL. I BELIEVE THIS DESIGN IS DANGEROUS AND SHOULD BE REDESIGNED.
NHTSA complaint #10235505 — an unverified report by a vehicle owner.
at 70,300 milesMeckenzie, TN
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH AND DEPRESSING THE BRAKE PEDAL, THE STEERING WHEEL BEGAN VIBRATING. DURING ACCELERATION, THE STEERING WHEEL WOULD VIBRATE UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS IMMEDIATELY TAKEN TO AN INDEPENDENT AUTO SERVICE AND THE TECHNICIAN STATED THAT THE PISTON IN THE BRAKING SYSTEM HAD LOCKED UP ON THE FRONT DRIVER'S SIDE. THE FRONT DRIVER AND PASSENGER SIDE ROTORS, PADS, AND CALIPERS WERE REPLACED. THE CONTACT WAS VERY CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 70,300 AND CURRENT MILEAGE WAS 70,400.
NHTSA complaint #10231708 — an unverified report by a vehicle owner.
Elgin, IL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2001 JEEP GRAND CHEROKEE WITH SEVERAL PROBLEMS. CONSUMER STATES THAT HE HAS HAD THE HEATER, POWER STEERING PUMP, BRAKE CALIPERS, AND ROTORS REPAIRED OR REPLACED. CONSUMER STATED ROTORS WERE REPLACED TWICE AFTER THE WARRANTY WAS UP.
NHTSA complaint #10212770 — an unverified report by a vehicle owner.
Elgin, IL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
2001 JEEP GRAND CHEROKEE WITH SEVERAL PROBLEMS. CONSUMER STATES THAT HE HAS HAD THE HEATER, POWER STEERING PUMP, BRAKE CALIPERS, AND ROTORS REPAIRED OR REPLACED. CONSUMER STATED ROTORS WERE REPLACED TWICE AFTER THE WARRANTY WAS UP.
NHTSA complaint #10212770 — an unverified report by a vehicle owner.
at 100,364 milesSalem, VACrash3 injured
SERVICE BRAKES, HYDRAULIC
DRIVING DOWN MAIN STREET AND IT WAS DRY ROAD CONDITIONS AND WENT TO APPLY BRAKES AND PEDAL WOULD NOT ENGAGE AT TIME. HAD IN PAST PULSING PEDAL, BUT NO BRAKES AT ALL THIS TIME RESULTING IN A REAREND COLLISION WITH THE CAR THAT HAD STOPPED IN FRONT OF ME.
NHTSA complaint #10210309 — an unverified report by a vehicle owner.
at 140,000 milesHigh Springs, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN A 2000 JEEP GRAND CHEROKEE THAT HAS 2 POTENTIALLY DANGEROUS ISSUES WITH IT. DUE TO A MANUFACTURERS DESIGN FLAW, THE BRAKE LIGHTS MALFUNCTION ON A REGULAR BASIS. THE LIGHT SHORTS ITSELF OUT WHEN THE HEADLIGHTS ARE TURNED ON LEAVING ME WITH NO BRAKES AT NIGHT. IN ADDITION, THE DOOR LOCK ACTUATOR IN MY REAR PASSENGER DOOR HAS BROKEN. SINCE JEEP SAW FIT TO ONLY PROVIDE A KEY ON THE DRIVERS DOOR, THIS REAR DOOR NEITHER LOCKS NOR UNLOCKS WHICH WOULD RESULT IN A POTENTIALLY LIFETHREATENING SITUATION IF I WERE INVOLVED IN A WRECK AND WAS UNABLE TO EXIT THE VEHICLE FROM THIS DOOR. MY COOLING FAN BROKE, I REPLACED WITH A NON-OEM MODEL WHICH CHEWED A HOLE IN MY RADIATOR AFTER 100 MILES. REPLACED RADIATOR AND FAN. RADIATOR BROKE AFTER A YEAR, RE-REPLACED. AFTER SEARCHING ONLINE I FOUND THAT THESE ARE FAIRLY COMMON PROBLEMS AND NOT THE RESULT OF SOME ACTION ON MY PART.
NHTSA complaint #10204527 — an unverified report by a vehicle owner.
at 49,150 milesNeptune, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
AS I DROVE ON LOCAL ROADS, I NOTICED THE BRAKE PEDAL SANK LOWER AND LOWER WITH EACH STOP. THE BRAKE LIGHT CAME. I MADE IT TO THE REPAIR SHOP, WHERE THE MECHANIC FOUND TWO METAL BRAKE LINES HAD RUPTURED DUE TO CORROSION, RESULTING IN LOSS OF BRAKE FLUID. ALSO, HE NOTED THE METAL FUEL RAIL HAD RUPTURED DUE TO CORROSION. ALL THREE ARE BEING REPLACED. THIS VEHICLE, WHICH WAS PURCHASED NEW, IS NOT DRIVEN ON THE BEACH OR ALONG THE OCEAN SHORELINE. IT IS DRIVEN ONLY ON SURFACE STREETS AND HAS NEVER BEEN SUBMERGED IN A FLOOD. IT HAS NEVER BEEN IN AN ACCIDENT. IT IS WELL-MAINTAINED, WITH OIL CHANGES EVERY 3,000 MILES, AND REGULAR TUNE-UPS AND FILTER CHANGES. IT IS KEPT WASHED AND WAXED. I FIND IT UNNERVING THAT TWO CRUCIAL SYSTEMS SUFFERED CATASTROPHIC FAILURE IN JUST 5 AND HALF YEARS, LEAVING THE VEHICLE VULNERABLE TO ACCIDENT OR FIRE. I DON'T KNOW IF THIS IS DUE TO A LACK OF CORROSION PROTECTION OR JUST AN INFERIOR METAL, BUT I CAN TELL YOU THAT IN 32 YEARS OF VEHICLE OWNERSHIP, I HAVE NEVER ENCOUNTERED SUCH SAFETY FAILURES.
NHTSA complaint #10203179 — an unverified report by a vehicle owner.
at 56,252 milesVqcaville, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE ROTORS WENT BAD. VEHICLE WOULD VIBRATE WHEN BRAKES APPLIED. NO PROBLEM WITH STOPPING IF PRESSING HARD ENOUGH. TOOK TO DEALERSHIP, AND MECHANIC INDICATED ROTORS NEEDED TO BE REPLACED AFTER TEST DRIVING VEHICLE & FELT THE VIBRATION. I FELT THERE WAS A DESIGN DEFECT AND REQUESTED CHRYSLER REPLACE THE CALIPERS UNDER SAFETY ISSUE BECAUSE IT WAS A DESIGN DEFECT. THEY INFORMED ME IT WAS NOT A DESIGN DEFECT AND I WOULD HAVE TO PAY FOR IT. WHILE RESEARCHING THE REPAIR, I LEARNED THERE WAS A REDEIGNED CALIPER KIT TO ALLEVIATE THE PROBLEM. WHY WOULD THEY GO TO THE EFFORT AND EXPENSE TO REDESIGN A SYSTEN THAT WAS FUNCTIONING WELL? THIS HAPPENED AT 55,000 MILES. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED AS SUCH
NHTSA complaint #10185593 — an unverified report by a vehicle owner.
at 45,000 milesGlendale, CA
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
ON MY 2001 JEEP GRAND CHEROKEE LIMITED CLIMATE CONTROL IS NOT FUNCTIONING PROPERLY. NO MATTER WHAT THE SETTING IS, IT BLOWS COLD AIR FROM SOME VENTS AND HOT FROM OTHERS. THE REPAIR COST IS ESTIMATED AROUND $1200. THE BRAKES WERE ALMOST CAUSING A LOSS OF CONTROL WHILE DRIVING DOWN THE MOUNTAIN ROAD. THE TRUCK WOULD START SHAKING VIOLENTLY AS I APPLY THE BRAKES, TO THE POINT WHERE THE STEERING WAS NOT AFFECTING THE BEHAVIOR OF THE TRUCK. REPAIR AND PART REPLACEMENTS COST $820. OUTRAGEOUS!
NHTSA complaint #10184037 — an unverified report by a vehicle owner.
at 53,500 milesPacific, MO
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WE PURCHASED A 2001 GRAND CHEROKEE LIMITED FROM A LOCAL DEALERSHIP WITH 50,000 MILES IN MAY OF 2005. NO HEAT FROM BOTH PASSENGER OR DRIVERS SIDE VENTS. BLEND DOOR HINGES SEPARATED AND INOP. RECIRCULATION DOOR ALSO INOPERABLE VEHICLE HAD 53,500 MILES AT THIS TIME. DRIVERS SEAT HEATER FAILED AT 65,000 MILES. PCM FAILED AT 75,000 MILES AND THIS WAS THE ONLY REPAIR COVERED UNDER WARRANTY. THE JEEP NOW HAS 81,000 MILES AND WE HAVE HAD VIBRATION AND PEDAL PULSATION FROM THE FRONT BRAKES THREE TIMES SINCE WE PURCHASED THE VEHICLE.
NHTSA complaint #10183582 — an unverified report by a vehicle owner.
at 73,000 milesSherman Dale, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2001 JEEP CHEROKEE WITH 73000 FAILURE MILEAGE AT ANY RATE OF SPEED AND THEN APPLYING THE BRAKE, THE STEERING WHEEL SHOOK UNCONTROLLABLY, AND WAS GETTING WORSE, BUT THE VEHICLE STOPPED NORMALLY. THE VEHICLE HAD BEEN TAKEN TO THE DEALER SEVEN TIMES FOR REPAIRS. THE MOST RECENT TIME THEY CHANGED THE ROTORS AND CALIPERS, BUT THE FAILURE RECURRED. *AK UPDATED 03/19/07.
NHTSA complaint #10183173 — an unverified report by a vehicle owner.
at 66,500 milesGainesville, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
AFTER GOING THROUGH SOME ONLINE TROUBLESHOOTING, I JUST CONFIRMED THAT THE BLEND DOOR WENT BAD. AND YES IT IS NOT ONE FIRST PROBLEM I HAD WITH MY 2001 LIMITED GRAND CHEROKEE JEEP. 8 MONTHS AGO THE DRIVERS SIDE WINDOW REGULATOR BROKE (AS IN ALL JEEPS), MY FOUR BRAKE CALIPERS WENT BAD BY JUST REPLACING THE OLD PADS, AND NOW THIS. ONE DAY, THE CAR JUST STARTED TO BLOW COLD AIR. BEFORE THAT, I COULD HEAR THE NOISES UNDER THE DASHBOARD BUT I THOUGHT IT WAS THE WAY IT SHOULD SOUND. I HAD MOST OF THE TIMES LIMITED HEAT IN MY SIDE AND MORE IN THE PASSENGER'S SIDE. I THOUGHT I'M TOO HOT FOR THE CAR AND THE SENSOR JUST PLAYS WITH ME. BUT ENOUGH IS ENOUGH. FOR GOD SAKE, HOW DO YOU WANT TO SELL "HARDCORE" CARS, WHEN YOUR CARS FAIL TO WORK UNDER CLIMATE GARAGE KEPT CONDITIONS, AND DRIVEN MOSTLY ON A FLATLAND (FLORIDA) ON ROAD... YOU SHOULD BE ASHAMED OF YOUR PRODUCTS. YOU SHOULD CALL THE CHEAP AND NOT JEEP.
NHTSA complaint #10180883 — an unverified report by a vehicle owner.
at 50 milesConcord, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ON 2001 I BOUGHT A BRAND NEW JEEP GRAND CHEROKEE LIMITED FROM A JEEP DEALER, LITTLE AFTER I BOUGHT IT I NOTICED A VIBRATION WHEN APPLYING THE BRAKES, BUT I DID NOT THINK THERE WAS ANYTHING WRONG, BRAND NEW AND MY FIRST 4X4 I THOUGHT IT WAS THE WAY 4X4 WORKS. UNTIL ABOUT A YEAR AGO THAT I RECEIVED A LETTER ABOUT A DEMAND MADE TO CHRYSLER FROM SOME OTHER OWNERS OF GRAND CHEROKEES THAT HAVE THE SAME PROBLEM AND WHEN THEY WENT TO HAVE IT CHECK AT THE DEALER THEY WERE TOLD THAT THERE WAS A PROBLEM WITH AN UNEVEN SURFACE OF THE BRAKE ROTORS. CHRYSLER NEVER TOOK ANY ACTION ABOUT THIS FACTORY DEFECT AND DENIED REPAIR OF DEFECT. AFTER I RECEIVED THIS LETTER I TOOK MY JEEP TO THE DEALER TO HAVE IT CHECK AND I WAS TOLD THE SAME PROBLEM WITH THE FRONT DISK ROTORS WAS CAUSING THE VIBRATION ON MY CAR. I CONTACTED DAIMLERCHRYSLER BY MAIL ON OCTOBER 2006, ASKING THEM TO REPAIR THE FACTORY DEFECT AND THEY NEVER ANSWER BACK, THEN I CALLED THEM BY PHONE TO THEIR CUSTOMER RELATIONS CENTER AT 1-800-992-1997 AND ASKED FOR AN ANSWER TO MY PROBLEM BUT THEY DENIED PAYING FOR ANY REPAIR SINCE I WAS OUT OF THE WARRANTY PERIOD AND I ASKED FOR A WRITTEN DECISION BUT IT WAS ALSO DENIED AND ONLY GIVEN A REFERENCE NUMBER 15833938 FOR MY INQUIRE ON 1-3-2007. AS I SAID EARLIER IN THIS LETTER, I WAS UNAWARE OF ANY REAL BRAKE PROBLEM WITH MY VEHICLE UNTIL I WAS CONTACTED BY A LETTER FROM A THIRD PARTY WITH THE SAME PROBLEM AS I DATED JUNE 1, 2006. DAIMLERCHRYSLER NEVER CONTACTED ME ABOUT THIS PROBLEM OR DID ANY RECALL ON THIS AND THAT IS WHY I WAS OUT OF THE WARRANTY PERIOD. THANK YOU FOR READING MY COMPLAINT AND HOPE SOMETHING CAN BE DONE ABOUT IT SO THIS BIG CORPORATION TAKE RESPONSIBILITY FOR THEIR PRODUCTS.
NHTSA complaint #10178582 — an unverified report by a vehicle owner.
at 91,000 milesPittsburgh, PA
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE PULSATED, WHEN THE BRAKE PEDAL WAS DEPRESSED. IT WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, WHERE DIFFERENT PARTS OF THE BRAKES WERE REPLACED HOWEVER; THE PROBLEM RECURRED.
NHTSA complaint #10175809 — an unverified report by a vehicle owner.
at 91,000 milesPittsburgh, PA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE PULSATED, WHEN THE BRAKE PEDAL WAS DEPRESSED. IT WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, WHERE DIFFERENT PARTS OF THE BRAKES WERE REPLACED HOWEVER; THE PROBLEM RECURRED.
NHTSA complaint #10175809 — an unverified report by a vehicle owner.
at 12,000 milesMurrysville, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
ROTORS, CALIPERS AND BRAKES NEED CUT OR REPLACED ANYWHERE FROM 1 TO 4,000 MILES. AS OF THIS DATE, THIS IS MY 7TH TIME! A PULSATION IN BRAKING... THE MANUFACTURER HAS REPLACED OR CUT THE ROTORS 6 TIMES, THE DRIVE ONCE, THE CALIPERS ONCE AND THE BRAKES ONE OR TWO TIMES... I WENT TO AN INDEPENDENT ON 11-29-06 AND HAD 2 ROTORS REPLACED, 2 RESURFACED/CUT AND BRAKES REPLACED WITH 26,500 MILES ON VEHICLE. A 2001 JEEP GRAND CHEROKEE LIMITED.
NHTSA complaint #10174747 — an unverified report by a vehicle owner.
at 12,000 milesMurrysville, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
ROTORS, CALIPERS AND BRAKES NEED CUT OR REPLACED ANYWHERE FROM 1 TO 4,000 MILES. AS OF THIS DATE, THIS IS MY 7TH TIME! A PULSATION IN BRAKING... THE MANUFACTURER HAS REPLACED OR CUT THE ROTORS 6 TIMES, THE DRIVE ONCE, THE CALIPERS ONCE AND THE BRAKES ONE OR TWO TIMES... I WENT TO AN INDEPENDENT ON 11-29-06 AND HAD 2 ROTORS REPLACED, 2 RESURFACED/CUT AND BRAKES REPLACED WITH 26,500 MILES ON VEHICLE. A 2001 JEEP GRAND CHEROKEE LIMITED.
NHTSA complaint #10174747 — an unverified report by a vehicle owner.
at 12,000 milesMurrysville, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS, CALIPERS AND BRAKES NEED CUT OR REPLACED ANYWHERE FROM 1 TO 4,000 MILES. AS OF THIS DATE, THIS IS MY 7TH TIME! A PULSATION IN BRAKING... THE MANUFACTURER HAS REPLACED OR CUT THE ROTORS 6 TIMES, THE DRIVE ONCE, THE CALIPERS ONCE AND THE BRAKES ONE OR TWO TIMES... I WENT TO AN INDEPENDENT ON 11-29-06 AND HAD 2 ROTORS REPLACED, 2 RESURFACED/CUT AND BRAKES REPLACED WITH 26,500 MILES ON VEHICLE. A 2001 JEEP GRAND CHEROKEE LIMITED.
NHTSA complaint #10174747 — an unverified report by a vehicle owner.
at 45,000 milesFredericksburg, VA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PURCHASED THE CAR USED AUGUST 2005. FIRST NOTICED A VIBRATION IN THE STEERING WHEN BRAKING AROUND FEBRUARY 2006. TOOK IN TO MECHANIC FOR OIL CHANGE AND HAD BRAKES CHANGED. WAS ADVISED THAT THE ROTORS WERE WARPED AND NEEDED REPLACED.
NHTSA complaint #10166055 — an unverified report by a vehicle owner.
at 46,000 milesButler, PA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKES STARTED SMOKING AND STICKING 5.5 HOURS AWAY FROM HOME WHILE GOING ON VACATION. WENT TO BRAKE REPAIR PLACE AND THEY DETERMINED CALIPERS WERE STICKING. COULDN'T GET A RENTAL CAR, JEEP DEALERSHIP WOULDN'T GIVE US A RENTAL CAR. CALIPERS ARE COVERED UNDER WARRANTY. PROCEEDED ON TO VACATION DESTINATION W/BRAKES STILL NOT FIXED. CALLED THE LOCAL JEEP DEALERSHIP AND THEY COULDN'T EVEN LOOK AT THE JEEP UNTIL A WEEK AND A HALF LATER, AND WE'D BE BACK HOME BY THEN. HAD JEEP TOWED TO A JEEP DEALERSHIP FURTHER AWAY AND IT TOOK SOME CONVINCING ON OUR PART TO GET DAIMLER CHRYSLER TO PAY FOR THE TOW TO THE DEALERSHIP THAT WAS FURTHER AWAY. THAT JEEP DEALERSHIP HAD THE CALIPERS SENT TO THEM, BUT THEY GOT LOST IN THE MAIL AND THEY COULDN'T REPAIR THE CALIPERS. THEY HAD THE JEEP THE WHOLE WEEK WE WERE ON VACATION. WHY DIDN'T THEY (A) HAVE CALIPERS IN STOCK AND (B) OVERNIGHT THE CALIPERS SO THEY COULD BE SURE THEY GOT THEM? HAD TO DRIVE BACK HOME FOR OVER NINE HOURS WITH BRAKES AND CALIPERS STILL NOT WORKING PROPERLY. HAD JEEP TOWED TO OUR LOCAL DEALERSHIP AND THEY REPLACED 3 CALIPERS, BRAKE LINES AND BRAKE PADS. THE CALIPERS WERE COVERED UNDER OUR WARRANTY, BUT BRAKES PADS AND EVERYTHING ELSE WASN'T AND WE HAD TO PAY OVER $500 FOR THOSE TO BE REPLACED. I BELIEVE DAIMLER CHRYSLER SHOULD NOT HAVE CHARGED US FOR REPLACING ANYTHING BECAUSE THE CALIPERS CAUSED THE BRAKE PADS AND ROTORS TO FAIL. I ALSO THINK SINCE THE DEALERSHIP COULDN'T REPAIR THE CALIPERS THEY SHOULD HAVE HAD THE JEEP TOWED TO OUR LOCAL DEALERSHIP AND GIVEN US A RENTAL CAR TO GET HOME. JEEP ONLY HAD 46,000 MILES ON IT WHEN THIS ALL HAPPENED.
NHTSA complaint #10165620 — an unverified report by a vehicle owner.
at 27,713 milesCranston, RI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE BRAKING THE STEERING COLUMN VIBRATED. THE HARDER THE BRAKE PEDAL WAS APPLIED THE MORE THE STEERING COLUMN VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP IN 2003 AND THE ROTORS WERE REPLACED. THE VIBRATION RETURNED AND THE DEALERSHIP STATED THE ROTORS NEED TO BE REPLACED A SECOND TIME. THE VEHICLE WAS LOCATED IN A SALT BELT STATE. UPDATED 10/25/2006 -
NHTSA complaint #10165652 — an unverified report by a vehicle owner.