76 of the
890 complaints about the 2003 Jeep Grand Cherokee are about the
braking system — 9% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
19,500 miles.
2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RESTRAINT CONTROL MODULE REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL AND WINDOW MOTOR REGULATOR ASSEMBLY PROBLEMS. *SMD ALSO, THE PASSENGER AND DRIVER SIDE FRONT WINDOW MOTOR REGULATORS BROKE, THE CD PLAYER MALFUNCTIONED, THE PASSENGER SEAT BELT PRETENSIONER WAS INOPERATIVE AND THE BRAKES WERE NOT PERFORMING AS DESIGNED.
NHTSA complaint #10851590 — an unverified report by a vehicle owner.
SAN Antonio, TX
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V054000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN THE CONSUMER EXPERIENCED A PROBLEM WITH THE RADIATOR, HEAT SENSOR, BRAKES AND TIRES. UPDATED 07/28/15
NHTSA complaint #10706084 — an unverified report by a vehicle owner.
Fulton, MD
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10629075 — an unverified report by a vehicle owner.
at 35,000 milesSpring, TX
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC) BUT THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10628717 — an unverified report by a vehicle owner.
at 135,257 milesLewisville, TX
SERVICE BRAKES
I PULLED INTO MY DRIVEWAY (WHICH HAS A SMALL INCLINE) AND PUT THE CAR IN PARK. AS SOON AS I TOOK MY FOOT OFF OF THE BRAKE THE VEHICLE STARTED ROLLING DOWN MY DRIVE WAY, UNTIL PUSHED THE BRAKE PEDAL AND PUT ON THE EMERGENCY BRAKE. THIS HAS HAPPENED SEVERAL TIMES AND DIFFERENT PLACES, I.E WORK, GAS STATION, HOME, SCHOOL. THIS HAS NOT CAUSE AN ACCIDENT YET SINCE I'VE BEEN IN THE DRIVERS SEAT EVERY TIME SO FAR.
NHTSA complaint #10544408 — an unverified report by a vehicle owner.
at 114,000 milesEast Northport, NY
SERVICE BRAKES, HYDRAULIC
WHILE STOPPED AT A TRAFFIC LIGHT MY JEEP STARTED TO ACCELERATE AND, EVEN WITH THE BRAKE PEDAL FULLY DEPRESSED, SURGED FORWARD. THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST WEEK BOTH AT TRAFFIC LIGHTS AND AT STOP SIGNS, ALWAYS WHILE STOPPED. THE RPMS HAVE INCREASED TO BETWEEN 1,500 AND 4,500. THE JEEP DEALER ATTEMPTED TO FIX IT ON TUESDAY, HOWEVER THE PROBLEM RE-OCCURRED ON MY WAY HOME AND AGAIN WITH A MECHANIC IN THE VEHICLE WHEN I BROUGHT IT BACK. TO DATE, THE CAR IS STILL AT THE DEALER AND HAS NOT BEEN FIXED.
NHTSA complaint #10445566 — an unverified report by a vehicle owner.
at 46,000 milesOgden, UTCrash
SERVICE BRAKES, HYDRAULIC
SUDDEN UNINTENDED ACCELERATION AND LOSS OF BRAKING WHILE DRIVING IN PARKING LOTS. WHEN DRIVING AT SLOW SPEED IN PARKING LOT, TURNED RIGHT TO PULL INTO PARKING SPACE. GAVE ACCELERATOR A SLIGHT PUSH TO GIVE CHEROKEE ENOUGH GAS TO MOVE INTO UPHILL PARKING STALL. QUICKLY MOVED FOOT FROM ACCELERATOR TO BRAKE PEDAL, WHEN CAR MOTOR REVVED, SPEED INCREASED AND FRONT END OF CAR HIT CONCRETE RETAINING WALL. BRAKING UNABLE TO STOP OR SLOW THE CAR BEFORE IMPACT. SECOND INCIDENT ON 11/12/2011 WITH APPROXIMATELY 78,000 MILES DRIVEN WHEN DRIVING AT SLOW SPEED THROUGH PARKING LOT, TURNING RIGHT TO DRIVE DOWN PARKING LANE, PLACED FOOT ON BRAKE PEDAL TO SLOW EVEN MORE TO MOVE FURTHER TO RIGHT SIDE OF LANE TO AVOID ONCOMING CAR. WITH SIDE OF FOOT, FELT ACCELERATOR PEDAL DROP AWAY CAUSING MOTOR TO REV, SPEED TO INCREASE. LEFT FRONT BUMPER HIT LEFT FENDER OF ONCOMING CAR AND RIGHT FRONT FENDER HIT BACK BUMPER OF PARKED TRUCK. DESPITE PRESSING ON BRAKE AS HARD AS POSSIBLE, CAR FAILED TO SLOW AND STOPPED ONLY ON IMPACT WITH TRUCK. ALMOST AS IF BRAKE WAS OVERRIDDEN BY ACCELERATION. TWO INCIDENTS HAPPENED IN SIMILAR CIRCUMSTANCES: COLD PRECIPITATING WEATHER; CAR HEATER ON; DRIVING AT SLOW SPEED IN PARKING LOT; PAVEMENT WET; MAKING RIGHT HAND TURN; WITH BRAKING, CAR BEGINS ACCELERATING UNEXPECTEDLY; ACCELERATION OVERRIDES BRAKE; BRAKE FAILS TO SLOW OR STOP CAR; CAR STOPS ONLY ON IMPACT.
NHTSA complaint #10435953 — an unverified report by a vehicle owner.
at 68,000 milesWashington, PACrash
PARKING BRAKE
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED AND SHUT OFF, IT BEGAN TO ROLL OUT OFF THE CONTACT'S DRIVEWAY AND ONTO A HILLSIDE FIELD. THE VEHICLE TRAVELED DOWN THE HILLSIDE AND INTO A LAKE, WHERE IT STRUCK SEVERAL LARGE ROCKS IN A SHALLOW PORTION OF THE WATER. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,000.
NHTSA complaint #10229628 — an unverified report by a vehicle owner.
at 25,000 milesRose Hill, KS
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DEPRESSING THE BRAKE PEDAL FROM 20-60 MPH, THE VEHICLE SHAKES, THE BRAKE PEDAL MOVES UP AND DOWN, AND THE STEERING WHEEL SHAKES. THE CONTACT STATED THAT ALL FOUR TIRE TREADS WERE THINNING. THE DEALER HAS NOT BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 28,000 AND FAILURE MILEAGE WAS 25,000.
NHTSA complaint #10201777 — an unverified report by a vehicle owner.
at 7,288 milesChino, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PROBLEM WITH BRAKE ROTORS KEEP ON WARPING, WE HAVE BEEN TO DEALER NUMEROUS TIMES FOR SAME PROBLEM, THEY WORK FOR A WHILE AND THEN WARP. WHEN DRIVING ON FREEWAY WHEN AT FREEWAY SPEEDS BRAKING FEELS LIKE THEY SKIPPING, SOMETIMES SHAKING THE STEERING WHEEL. DEALER STILL HAS NOT RESOLVED THE PROBLEM.
NHTSA complaint #10198187 — an unverified report by a vehicle owner.
at 30,470 milesBuffalo, NY
SERVICE BRAKES, AIR:DISC:ROTOR
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT HEARD A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE WHILE DRIVING 20 MPH. SHE STATED THAT THE VEHICLE RIDES ROUGHLY. WHEN THE BRAKE PEDAL IS DEPRESSED, THE VEHICLE MAKES A SNAPPING NOISE. THE DEALER STATED THAT THE FRONT BRAKES PULSATE. APPROXIMATELY ONE YEAR AGO, THE BRAKES, FRONT ROTORS, AND PADS WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 30,470.
NHTSA complaint #10197363 — an unverified report by a vehicle owner.
at 20,000 milesFraser, MI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTOR WARPAGE.
NHTSA complaint #10193791 — an unverified report by a vehicle owner.
at 21,871 milesElizabeth, IN
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* - THE CONTACT COMPLAINED ABOUT EXCESSIVE WEAR ON THE BRAKE ROTORS. THE CONTACT STATED THAT HE ONLY HAS 20,000 MILES ON THE VEHICLE. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE CHEROKEE MODEL VEHICLES HAD FAILURES DUE TO DEFECTIVE FRONT BRAKES, AND THAT THE CONTACT SHOULD BRING THE VEHICLETO THE DEALERSHIP AND HAVE IT CHECKED. THE CONTACT BROUGHT THE VEHICLE TO THE DEALERSHIP ON 8/11/06, AND THEY TEST DROVE THE VEHICLE WHICH CONFIRMED THAT ALL FOUR ROTORS WERE OUT OF GROUND AND NEEDED TO BE REPLACED, BUT THE DEALERSHIP WOULD NOT COVER THE EXPENSE.
NHTSA complaint #10178059 — an unverified report by a vehicle owner.
at 21,294 milesStillwater, OK
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* - THE CONTACT STATED THAT THE BRAKE ROTORS WERE REPLACED ON APRIL 3, 2006 AT 21,294 MILES. THE CONTACT EMPHASIZED THAT NEITHER WEATHER NOR SPEED WERE FACTORS IN THE BRAKE FAILURE. WHILE DRIVING AT 40 MPH THE BRAKES WOULD PULSATE. AFTER HAVING THE REPAIR WORK PERFORMED THE CONTACT RECEIVED RECALL CONCERNING BRAKE ROTORS. THE CONTACT STATED THAT SHE WOULD LIKE TO BE REIMBURSED. UPDATED 1/29/2007 - ALL FOUR ROTORS HAD WARPED.
NHTSA complaint #10178082 — an unverified report by a vehicle owner.
Tampa, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2003 GRAND CHEROKEE ENGINE OVER HEATED WHEN SLOWING DOWN. *TS THE COOLING FAN RELAY AND COOLING FAN MODULE WAS REPLACED. THE HOOD WOULD NOT STAY OPEN. THE DEALER REPLACED THE HOOD PROPS. THE FRONT ROTORS WERE OUT OF ROUND.
NHTSA complaint #10173272 — an unverified report by a vehicle owner.
at 26,000 milesCollege Park, MD
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHEN THE BRAKE WAS APPLIED, THE PEDAL AND THE FRONT END SHIMMIED WHILE TRAVELING 50 MPH. THE DEALERSHIP DETERMINED THAT THE ROTORS WERE TOO THIN TO BE FILED DOWN AND NEEDED TO BE REPLACED. UPDATED 10/25/2006 -
NHTSA complaint #10167447 — an unverified report by a vehicle owner.
at 31,000 milesTheodore, AL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE THE BRAKE PEDAL WAS APPLIED, THERE WAS A VIBRATION. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC. THE ROTORS WERE REPLACED. UPDATED
NHTSA complaint #10166992 — an unverified report by a vehicle owner.
at 15,600 milesPortland, OR
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN A 2003 JEEP GRAND CHEROKEE LIMITED WITH 16,168 MILES. MY DRIVING PATTERN FOR THE PAST YEAR HAS BEEN WITHIN DOWNTOWN CITY LIMITS AND CONNECTING FREEWAYS WHERE SPEEDS OVER 50 MILES PER HOUR ARE RARE DUE TO TRAFFIC CONGESTION. ON A RECENT INTERSTATE TRIP WHEN I APPLY THE BRAKES AT SPEEDS ABOVE 45 MPH THEY PULSATED AND THE FRONT END WOULD SHAKE VIOLENTLY EACH TIME THE BRAKES WERE APPLIED. I IMMEDIATELY TOOK THE VEHICLE TO A JEEP DEALER FOR AN INSPECTION. THE CAR HAD WARPED FRONT BRAKE ROTORS. PRIOR TO PROCEEDING WITH THE REPAIR I CONTACTED DAIMLER CHRYSLER TO AUTHORIZE THE REPAIR AT THEIR COST AS THE PROBLEM IS A KNOWN DESIGN/MANUFACTURING DEFECT AFFECTING 1999 THROUGH 2004 GRAND CHEROKEES. AFTER OVER AN HOUR ON THE, PHONE THEY AUTHORIZED REPLACEMENT ROTORS AS A GOODWILL REPAIR ALBEIT WITH THE ORIGINAL DEFECTIVE ROTOR DESIGN. I LEARNED FROM THE DEALER SERVICE REP THEIR SERVICE DEPARTMENT HAS REPLACED THE ROTORS IN ABOUT FOUR THOUSAND 1999 -2004 MODEL GRAND CHEROKEES. THIS IS ESSENTIALLY A 100% FAILURE RATE. ANY ABNORMAL BRAKE OPERATION IS A POTENTIAL SAFETY ISSUE. STOPPING DISTANCE WILL BE INCREASED BY COMPROMISED INEFFICIENCY OF THE WARPED ROTOR AGAINST THE DISC. FROM A HUMAN FACTOR STANDPOINT THE DRIVER IS DISTRACTED AT A CRITICAL POINT IN BRINGING THE VEHICLE TO A STOP. INSTINCT MAY CAUSE THE DRIVER TO EASE OFF THE BRAKES TO REDUCE THE VIBRATION THEREBY RISKING A COLLISION OR LOSS OF CONTROL AND VEER INTO OPPOSING TRAFFIC. I UNDERSTAND FROM THE DEALER THERE IS AN AFTER-MARKET FIX TO THE FACTORY ROTORS. DAIMLER CHRYSLER SHOULD ON THEIR OWN PROVIDED AN ENGINEERING CHANGE TO EXISTING REPLACEMENT ROTORS TO CORRECT THE HEAT PROBLEM AND IN THE ABSENCE OF SUCH THE NHTSA SHOULD TAKE APPROPRIATE ACTION. HAS THE MANUFACTURER FILED AN EARLY WARNING REPORT ON THE BRAKE PULSATION PROBLEM? *JB
NHTSA complaint #10160086 — an unverified report by a vehicle owner.
at 32,000 milesSacramento, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT VARIOUS SPEEDS THE BRAKES VIBRATED. THIS OCCURRED WITHOUT WARNING DURING NORMAL BRAKING ON NORMAL ROADS. THE DEALERSHIP DETERMINED THE BRAKES AND PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.
NHTSA complaint #10158865 — an unverified report by a vehicle owner.
at 32,000 milesSacramento, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT VARIOUS SPEEDS THE BRAKES VIBRATED. THIS OCCURRED WITHOUT WARNING DURING NORMAL BRAKING ON NORMAL ROADS. THE DEALERSHIP DETERMINED THE BRAKES AND PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.
NHTSA complaint #10158865 — an unverified report by a vehicle owner.
at 60,600 milesCentennial, CO
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TOTAL BRAKE FAILURE WITH NO WARNING. TURNED OUT THAT THE BRAKE BOOSTER HOSE HAD FALLEN OFF ITS CONNECTION.
NHTSA complaint #10157268 — an unverified report by a vehicle owner.
at 12,424 milesNEW Providence, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ON 03-19-04 I TOOK MY JEEP FOR REPAIR BECAUSE THE BRAKES WERE PULSATING. ON 07-12-04 I MADE A RETURN VISIT BECAUSE THE BRAKES WERE PULSATING AGAIN. ON 04-13-05 I RETURN BECAUSE THE BRAKES WERE PULSATING AGAIN. THE THIRD TRIP TO SALERNO DUANE CAME NINE MONTHS LATER, ON APRIL 13, 2005 AT 22,731 MILES. AGAIN, SERVICE ADVISOR REPORTED THAT THE FRONT ROTORS WERE ROUGH AND WERE RESURFACED. WHEN ASKED IF THIS WORK WOULD BE COVERED BY A WARRANTY AS WELL, WHICH WAS OBVIOUSLY NECESSARY DUE TO PAST EXPERIENCE, MANAGER SAID SHE BELIEVED IT WOULD BE. WHEN I REQUESTED DOCUMENTATION AS PROOF TO THAT STATEMENT, SHE REFUSED. I THEN ASKED TO SPEAK TO THE SERVICE MANAGER, A MR. G WHO WAS, LESS THAN PROFESSIONAL IS AN UNDERSTATEMENT, JUST PLAIN RUDE IS MORE ACCURATE. HE REFUSED TO WARRANTY THE WORK THAT HAD BEEN DONE ON MY VEHICLE STATING THE PROBLEM WAS NOT SALERNO DUANE, BUT POSSIBLY A CHRYSLER DEFECT. AS OF APRIL 2006 I AM EXPERIENCING THE SAME PROBLEM OF MY BRAKES PULSATING. I PHONED SALERNO DUANE ON APRIL 5, 2006 AND SPOKE TO SERVICE MANAGER AND SHE INFORMED ME THE WORK WILL NOT BE WARRANTED AND I WILL BE CHARGED FOR THE REPAIRS. BEING THIS IS AN ONGOING PROBLEM I FEEL THAT THIS REPAIR SHOULD BE THE CAR DEALER RESPONSIBILITY. I AM AFRAID TO CONTINUE DRIVING THIS VEHICLE FOR I FEEL IT IS VERY UNSAFE FOR MY FAMILY AND FOR OTHER MOTORIST AND PEDESTRIANS ON THE ROAD. I WOULD VERY MUCH APPRECIATE YOU ASSISTANCE IN RESOLVING THIS ONGOING AND UNSAFE PROBLEM. I HAVE RECORDS AND DOCUMENTATIONS FOR ALL THESE INCIDENTS.
NHTSA complaint #10154829 — an unverified report by a vehicle owner.
at 23,382 milesLouisville, KY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT BRAKE ROTORS BECAME WARPED AND NEEDED TO BE REPLACED AT ONLY 23000 MILES. THE ROTORS WARPED BECAUSE OF HEAT BUILD UP DURING BRAKING,AND THE DEALER REPLACED THEM WITH VENTED ROTORS TO AVOID THIS IN THE FUTURE. PADS AND ALL OTHER BRAKE COMPONENTS WERE FINE. I HAVE LEARNED OF SEVERAL OTHER JEEP GR CHER OWNERS WHO EXPERIENCED THE SAME PROBLEM, AND I BELIEVE THAT A CAR OF THIS SIZE SHOULD HAVE HAD VENTED ROTORS INSTALLED AT THE TIME IT WAS ASSEMBLED.
NHTSA complaint #10149861 — an unverified report by a vehicle owner.
at 19,737 milesJackson, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING THE BRAKES AT HIGH SPEED THE VEHICLE WOULD SHAKE AND VIBRATE VIOLENTLY. AT LOW SPEEDS USING THE BRAKES THE VEHICLE WOULD PULSATE SLOWLY FORWARD WHILE REMOVING PRESSURE FROM THE BRAKE PEDAL. THE CONDITIONS CONTINUED TO GET WORSE ESPECIALLY THE VIBRATIONS AND SHAKING AT HIGH SPEED BRAKING. I BROUGHT THE VEHICLE BACK TO THE DEALERSHIP AT 19,000 (ROUGHLY) WHERE THEY PROCEEDED TO TELL ME THAT THE ROTORS WERE SEVERELY WARPED AND WOULD NEED TO BE REPLACED ALONG WITH THE PADS. I ASKED WHY THEY ARE WARPED BEYOND SERVICEABILITY AND THEY STATED THIS IS A KNOW PROBLEM. I WROTE TO DIAMLERCHRYSLER AS WELL TRYING TO GET SOME TYPE OF REFUND BACK AFTER SPENDING $550 ON THE PARTS AND LABOR FOR SOMETHING THAT I FEEL WAS A QUALITY ISSUE TO BEGIN WITH. THEY STATED ROTORS WARP DUE TO VARIOUS DRIVING CONDITIONS. I DISAGREE, IT IS POOR QUALITY MATERIALS BEING USED. THEY WILL LOSE MY BUSINESS OVER THIS. THE REASON I BOUGHT A NEW VEHICLE WAS TO AVOID COSTLY REPAIRS FOR A FEW YEARS.
NHTSA complaint #10144917 — an unverified report by a vehicle owner.
at 29,900 milesMissoula, MT
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TOUCHING THE BRAKES AT HIGH SPEEDS CAUSES SHAKING AND SHUDDERING OF THE ENTIRE VEHICLE MAKING IT DIFFICULT TO MAINTAIN CONTROL DURING EMERGENCY STOPPING. BRAKE ROTORS WERE REPLACED AT 7500 MILES AND NOW NEED REPLACING AGAIN AT 30000. THE DEALER SAYS THAT ALL 2003 JEEPS HAVE THIS PROBLEM. THEY SAY THAT THE PROBLEM IS POOR DESIGN OF THE FACTORY ROTORS. I CAN NOT BELIEVE THAT EMERGENCY STOPPING AND ANTI-LOCK BRAKE FUNCTION IS NOT AFFECTED BY THIS. JEEP SAYS THAT THIS IS JUST A NUISANCE. HOW CAN THIS NOT BE A SAFETY ISSUE?
NHTSA complaint #10138401 — an unverified report by a vehicle owner.
at 18,000 milesBridgeport, CT
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: CONSUMER OWNED A 2003 JEEP GRAND CHEROKEE,, IT HAD 50,000 MILES ON IT. VEHICLE HAS GONE THROUGH THREE SETS OF ROTORS. WHEN BRAKING THE VEHICLE SHOOK;. ROTORS WERE FIRST REPLACED AT 18,000 MILES. THE SECOND TIME THEY WERE REPLACED 35,000 MILES, AND THE ROTORS NEEDED TO BE REPLACED AGAIN. CONSUMER STATED THE WHEELS WERE CHROME, AND THE FRONT WERE BLACK LIKE CARBON HAS GOT ON THEM. THE REAR WHEELS WERE STILL SHINY. THREE SETS ON THE FRONT AND ONE SET ON THE REAR WERE REPLACED. THE BRAKE PADS WERE EFFECTIVE, BUT THE ROTORS WERE WARPED. THE VEHICLE IS CURRENTLY AT THE FIRESTONE SERVICE CENTER.
NHTSA complaint #10130893 — an unverified report by a vehicle owner.
at 9,000 milesTacoma, WA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY 2003 JEEP GRAND CHEROKEE HAS FAULTY BRAKE ROTORS. WHEN THE BRAKES ARE APPLIED AT SPEEDS ABOVE 35 MPH, THE CAR SHAKES AND CONTROL OF THE CAR IS LOST. IT DOES NOT STOP PROPERLY OR QUICKLY. THE DEALER REPLACED THE FIRST SET OF ROTORS AND BRAKES AT 9,000 MILES. THE SAME PROBLEM IS HAPPENING AGAIN AT 17,000 MILES. THE DEALER AND CHRYSLERDAIMLER CORP. IS NOT ACCEPTING ANY RESPONSIBILITY IN THE DEFECTIVE BRAKE ROTORS. (THE IS A CLASS ACTION LAW SUIT AGAINST CHRYSLERDAIMLER CORP. CURRENTLY).
NHTSA complaint #10130664 — an unverified report by a vehicle owner.
at 9,388 milesAlexandria, VA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT BRAKES ON THE CONSUMERS 2003 JEEP CHEROKEE WORE OUT IRREGULARLY.(NAR) *JB THE FRONT BRAKE ROTORS CAUSED THE VEHICLE TO SHIMMY EXCESSIVELY ESPECIALLY AT HIGHER SPEEDS. EACH TIME THE VIBRATION WOULD TAKE PLACE, THE FRONT ROTORS WOULD HAVE TO BE REPLACED. THE CONSUMER REQUESTED A REFUND OF REPAIR MONIES. THE CHROME PEELED OFF OF THE WHEELS. *SC
NHTSA complaint #10127946 — an unverified report by a vehicle owner.
Winfield Park, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY PROBLEMS BEGAN AT 9300 MILES. BRAKES PULSATING AND SHAKING IN THE STEERING. FRONT ROTORS WHERE WARPED AND NEEDED TO BE RESURFACED. HAD FRONT ROTORS RESURFACED 2 TIMES AND REPLACED 1 TIME, ALL OCCURED UNDER 20,000 MILES. AT 21,000 MILES THE REAR ROTORS WHERE RESURFACED AND NOW I HAVE TO RETURN TO THE SERVICE CENTER FOR THE FIFTH TIME WITH 23000 MILES ON MY VEHICLE BRAKES ARE PULSATING AGAIN. FOUND THAT THERE WAS A SERVICE BULLETIN THAT WAS ISSUED ON DEC.02 REGARDING FRONT BRAKES PULSATING DURING LIGHT TO MODERATE BRAKE APPLICATION FOR 1999 TO 2002 JEEP GRAND CHEROKEES. THIS IS DUE TO EXCESSIVE THICKNESS VARIATION OF THE BRAKE ROTORS. OBVIOUSLY THIS PROBLEM STILL EXISTS IN 2003 MODELS AND DAIMLERCHYRSLER STILL REFUSES TO FIX THE PROBLEM AT NO COST TO THE CONSUMER.
NHTSA complaint #10124885 — an unverified report by a vehicle owner.
Moorhead, MN
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE HAD TO REPLACE THE ROTORS ON MY 2003 JEEP GRAND CHEROKEE TWICE NOW, AFTER HAVING THEM RE-SURFACED AS WELL - NONE OF WHICH JEEP WOULD COVER UNDER WARRENTY EVEN THOUGH "IT'S A KNOWN PROBLEM".
NHTSA complaint #10124850 — an unverified report by a vehicle owner.