Owners have filed 890 complaints
about the 2003 Jeep Grand Cherokee with NHTSA between 2002 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 20 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 38
Against the median year of the Jeep Grand Cherokee. 50 means typical for this
model; 100 means roughly double.
Severity — 81
15.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 40
23% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2003 compares with every other Jeep Grand Cherokee
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Rotor
5022.6%
Defroster/Defogger/Hvac System
4922.2%
Fan/Motor
3314.9%
Power Window Devices AND Controls
3013.6%
Seat Heater/Cooler
219.5%
Automatic Transmission
198.6%
Frontal
104.5%
Heater Core
94.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
101.7%
1,000 – 9,999 miles
234.0%
10,000 – 24,999 miles
6411.1%
25,000 – 49,999 miles
9917.2%
50,000 – 74,999 miles
10919.0%
75,000 – 99,999 miles
8414.6%
100,000 – 149,999 miles
10818.8%
150,000+ miles
7713.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2002peak 19Jul 2026
NHTSA investigations into the 2003 Jeep Grand Cherokee
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ14001Opened 29 May 2014Closed 13 Nov 2015AIR BAGS
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cherokee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degra...
EA12005Opened 12 Jun 2012Closed 14 Nov 2014FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and...
PE10031Opened 23 Aug 2010Closed 14 Jun 2012FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicle...
DP09005Opened 6 Nov 2009Closed 23 Aug 2010FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of roll...
Recalls on the 2003 Jeep Grand Cherokee
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15V046000
AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Risk: Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
12V527000
AIR BAGS
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Risk: Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09V117000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
Risk: OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
06E064000
EXTERIOR LIGHTING
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
06V197000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
Risk: OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
06E022000
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201504049,870 units in Canada
Airbag
On certain vehicles, a defect in the supplemental restraint system (SRS) could result in an inadvertent deployment of the front airbag, side curtain airbag and/or seatbelt pretensioner. Unintended seatbelt pretensioner and/or airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will replace the SRS control unit and may install an in-line jumper wiring harness to correct the issue. Note: This recall supersedes recalls 2012378 and 2013046. Vehicles that were repaired under the previous campaign will also need to be repaired under this campaign.
Recall 201322262,760 units in Canada
Structure
Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles. The company will carry out a voluntary customer satisfaction campaign to minimize the risk of fuel leakage in certain low-speed collisions. Chrysler will inspect the affected vehicles and will replace aftermarket trailer hitches that present sharp edges or puncture risks to the fuel tank with a Chrysler trailer hitch as necessary. This action is not being conducted under the requirements of the Motor Vehicle Safety Act.
Recall 201237845,433 units in Canada
Airbag
On certain vehicles, a defect in the supplemental restraint system could result in an inadvertent deployment of the front airbag, side curtain airbag and/or seatbelt pretensioner. Unintended seatbelt pretensioner and/or airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will install an in-line jumper wiring harness to correct the issue.
Recall 20091095,000 units in Canada
Other
On certain vehicles, the front seat electric heater elements provided as a repair for recall 2006135 (Chrysler F17), or provided as an aftermarket service part, may overheat and cause a fire. This could result in property damage, personal injury or death. Correction: Dealers will replace the front seat heater elements.
Recall 20061355,877 units in Canada
Electrical
On certain vehicles, the front seat electric heating element may overheat and cause a fire. Correction: Dealers will replace the heated seat elements with updated elements that feed back temperature to the existing control module to regulate the heat.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 85,000 milesLAS Piedras, PR1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 5 MPH, WHEN THE AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER SUSTAINED BURNED INJURIES ON HIS RIGHT ARM BUT DID NOT SEEK MEDICAL ATTENTION. THE DRIVER WAS ABLE TO DRIVE TO RESIDENCE. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUTOCENTRO CHRYSLER DODGE JEEP & RAM LOCATED AT BARRIO BAIROA INDUSTRIAL PARK, KM 3.2 PR-1, CAGUAS, 00725, PUERTO RICO, 787-999-9115 AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #11354187 — an unverified report by a vehicle owner.
at 230,000 milesSAN Diego, CA1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE WAITING AT A DRIVE THRU, THE STEERING WHEEL AIR BAG AND FRONT PASSENGER AIR BAG ABRUPTLY DEPLOYED. THE CONTACT STATED THAT THERE WAS NO AIR BAG WARNING LIGHT ILLUMINATION BEFORE OR AFTER THE FAILURE OCCURRED. THERE WAS NO IMPACT TO CAUSE THE AIR BAGS TO DEPLOY. THE STEERING WHEEL AIR BAG CAUSED DAMAGE TO THE WINDSHIELD, STEERING WHEEL, GLOVE BOX, AND DASHBOARD. AS A RESULT, THE GLOVE BOX HIT THE CONTACTS CHIN AND FOREHEADS LEFT SIDE. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 230,000. ## VIN FAILED ## JEEP GRAND CHEROKEE LAREDO ##
NHTSA complaint #11354061 — an unverified report by a vehicle owner.
at 250,000 milesBristol, TNFire
ELECTRICAL SYSTEM
I WAS DRIVING AND SMELLED BURNING. PULLED OVER ON A FOUR LANE HIGHWAY. I THEN SAW SMOKE. I DROVE A BLOCK AWAY TO A SAFE SPOT GOT OUT OF THE CAR AND CALLED 911. THE FIREFIGHTERS EXTINGUISHED AN ELECTRICAL FIRE THAT STARTED IN MY PASSENGER SIDE DOOR. THEY BELIEVE THE MOTOR IN MY DOOR CAUGHT FIRE. I HAD TO HAVE THE VEHICLE TOWED. NOW I'M AT A LOSS AS TO WHAT TO DO. THANK GOD I HAD JUST DROPPED MY SON OFF AT SCHOOL SO NO INJURIES.
NHTSA complaint #11186390 — an unverified report by a vehicle owner.
at 200,000 miles4 Teele DR, NYCrash2 injured
SEAT BELTS
TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED KNEE AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER SUSTAINED INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11131512 — an unverified report by a vehicle owner.
at 200,000 miles4 Teele DR, NYCrash2 injured
AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED KNEE AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER SUSTAINED INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11131512 — an unverified report by a vehicle owner.
at 224,000 milesHull, GACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DROVE INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE PASSENGER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL; HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED AT THE TIME. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THERE WAS AN ACTIVE RECALL PER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) THAT MAY HAVE BEEN RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 224,000.
NHTSA complaint #11071597 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Atascadero, CA
AIR BAGS
The driver and passenger front airbags deployed spontaneously while merging onto the highway. I was startled by the noise, my vision was obscured, I was unable to breathe due to the chemical accelerants, and the bag made contact with my face and arms. All of these events put me and other drivers at great risk of severe bodily and property damage. Since June 24, the vehicle has been in possession of a Chrysler dealership. A pre-service write-up has been created, but to my knowledge, no work has been done to the vehicle. I am unaware of an inspection having been completed. I did not see any warning lamps or other symptoms prior to the airbags deploying.
NHTSA complaint #11749381 — an unverified report by a vehicle owner.
at 378,910 milesHinesville, FL
AIR BAGS
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags). The vehicle was taken to the dealer, where repairs were performed on the air bag control module and side impact sensor. However, after the repair was completed, the air bag warning light unexpectedly illuminated. The vehicle was taken back to the dealer, but it was not diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 378,910.
NHTSA complaint #11733600 — an unverified report by a vehicle owner.
Hinesville, GA
AIR BAGS
On March 4th 2026 I called Liberty Jeep here in Hinesville Georgia concerning about the recall for my airbags as well as for the hitch on this vehicle. To date nobody has bothered to call to give me an appointment concerning this major recall and continue to refuse to provide any kind of service for me on this recall I have contacted Jeep headquarters about just concerned dealing with Liberty Jeep in Hinesville and today they haven't bothered to do anything about this they are continuously endangering me my daughter and my wife by avoiding any opportunity to repair this damage to my airbags.
NHTSA complaint #11725786 — an unverified report by a vehicle owner.
at 104,236 milesJonesboro, AR
AIR BAGS
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the air bag warning lights illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,236. Parts distribution disconnect.
NHTSA complaint #11611350 — an unverified report by a vehicle owner.
at 212,000 milesGreeneville, TN
AIR BAGS
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that while her husband was driving approximately 40-45 MPH, the driver's side and passenger's side curtain air bags deployed without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened; however, the case had not been assigned to a case manager. The contact related the failure to NHTSA Campaign Number: 15V046000 (Air Bags). The failure mileage was approximately 212,000.
NHTSA complaint #11606525 — an unverified report by a vehicle owner.
Florence, OR
SEATS
2 recalls have not been taken care of by the manufacturer. I purchased this vehicle 2 years ago and have noticed that the seats do indeed over heat. The airbags haven't deployed thankfully, but I'm not comfortable taking any chances. Do I have to pay a dealer to complete these repairs? Also, since I have had this vehicle, my blinkers and brake lights do not work consistently. They were in operable for almost a month. I had a Mechanix check them, and they said they were dine. Homer's auto shop florence oregon) I didn't drive at night for almost a month. Then my blinkers just started working again. All the fuses are fine, and no other electrical issues. Brake lights started working also. Up until 3 days ago, a driver behind me pulled around next to me at the stop light to tell me the brake light was out. I checked it when I got home and it was fine.
NHTSA complaint #11528042 — an unverified report by a vehicle owner.
Florence, OR
AIR BAGS
2 recalls have not been taken care of by the manufacturer. I purchased this vehicle 2 years ago and have noticed that the seats do indeed over heat. The airbags haven't deployed thankfully, but I'm not comfortable taking any chances. Do I have to pay a dealer to complete these repairs? Also, since I have had this vehicle, my blinkers and brake lights do not work consistently. They were in operable for almost a month. I had a Mechanix check them, and they said they were dine. Homer's auto shop florence oregon) I didn't drive at night for almost a month. Then my blinkers just started working again. All the fuses are fine, and no other electrical issues. Brake lights started working also. Up until 3 days ago, a driver behind me pulled around next to me at the stop light to tell me the brake light was out. I checked it when I got home and it was fine.
NHTSA complaint #11528042 — an unverified report by a vehicle owner.
Florence, OR
UNKNOWN OR OTHER
2 recalls have not been taken care of by the manufacturer. I purchased this vehicle 2 years ago and have noticed that the seats do indeed over heat. The airbags haven't deployed thankfully, but I'm not comfortable taking any chances. Do I have to pay a dealer to complete these repairs? Also, since I have had this vehicle, my blinkers and brake lights do not work consistently. They were in operable for almost a month. I had a Mechanix check them, and they said they were dine. Homer's auto shop florence oregon) I didn't drive at night for almost a month. Then my blinkers just started working again. All the fuses are fine, and no other electrical issues. Brake lights started working also. Up until 3 days ago, a driver behind me pulled around next to me at the stop light to tell me the brake light was out. I checked it when I got home and it was fine.
NHTSA complaint #11528042 — an unverified report by a vehicle owner.
Seabrook Island, SC
SEAT BELTS
While driving at low speed, the side curtain airbags deployed along with the front seat belts. No injuries just stunted by the loud bang. I took car to Jeep dealership to have recall R06/15v-046 repaired and to diagnose cause of side curtain airbags deployment. Dealer would not repair recall R06/15v-046 due to the requirement that the side curtain and seat belts be repaired before making the recall repairs. Side curtain airbags repair was not accomplished because some repair parts are no longer available (seatbelts/headliner). Dealer indicated that, even if they could have repaired side curtain airbags that the cost of the side curtain airbags repair would be on me. Dealer charged me for a diagnostic of side curtain airbags deployment. I feel that the manufacturer is responsible for the defects and are responsible for restitution. Subject car has airbags light on know but not beforehand. What is my recourse now that my car is unsafe with no repair available and of little value?
NHTSA complaint #11521971 — an unverified report by a vehicle owner.
Seabrook Island, SC
AIR BAGS
While driving at low speed, the side curtain airbags deployed along with the front seat belts. No injuries just stunted by the loud bang. I took car to Jeep dealership to have recall R06/15v-046 repaired and to diagnose cause of side curtain airbags deployment. Dealer would not repair recall R06/15v-046 due to the requirement that the side curtain and seat belts be repaired before making the recall repairs. Side curtain airbags repair was not accomplished because some repair parts are no longer available (seatbelts/headliner). Dealer indicated that, even if they could have repaired side curtain airbags that the cost of the side curtain airbags repair would be on me. Dealer charged me for a diagnostic of side curtain airbags deployment. I feel that the manufacturer is responsible for the defects and are responsible for restitution. Subject car has airbags light on know but not beforehand. What is my recourse now that my car is unsafe with no repair available and of little value?
NHTSA complaint #11521971 — an unverified report by a vehicle owner.
Jacksonville, FL
AIR BAGS
Airbag light has stayed on even after a battery replacement. Check engine light now stays on for no apparent reason.That’s all,thanks
NHTSA complaint #11496654 — an unverified report by a vehicle owner.
Jacksonville, FL
UNKNOWN OR OTHER
Airbag light has stayed on even after a battery replacement. Check engine light now stays on for no apparent reason.That’s all,thanks
NHTSA complaint #11496654 — an unverified report by a vehicle owner.
Jacksonville, FL
ENGINE
Airbag light has stayed on even after a battery replacement. Check engine light now stays on for no apparent reason.That’s all,thanks
NHTSA complaint #11496654 — an unverified report by a vehicle owner.
Grantsville, MD
AIR BAGS
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available and on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11432488 — an unverified report by a vehicle owner.
at 71,000 milesSomerdale, NJ
AIR BAGS
ON FRIDAY OCTOBER 9,2020 APPROX. 5:56 PM I WAS COMING OUT OF ACME PARKING LOT, STATIONARY AT TRAFFIC LIGHT AWAITING A GREEN LIGHT . ALL CAR WINDOWS WERE UP, AC ON. NEXT THING I KNEW I HEARD A "DING" AND BEFORE I KNEW IT, BOTH AIR BAGS DEPLOYED , SHATTERING PASSENGER GLOVE BOX APART, SENDING DEBRIS AND PLASTIC IN MY FACE. DRIVER STEERING WHEEL DESTROYED. ENTIRE VEHICLE FILLED WITH "FIRE LIKE SMELL" FROM DUAL AIR BAG DEPLOYING. NO INJURIES TO MYSELF, NO ONE ELSE IN VEHICLE WITH ME AT TIME OF INCIDENT. NO ACCIDENT OF ANY KIND HAD OCCURRED THAT WOULD EXPLAIN DUAL AIR BAG DEPLOYMENT WITHOUT ANY IMPACT TO VEHICLE. I CAN PROVIDE PHOTOS UPON REQUEST. THIS IS DEFINITELY A MANUFACTURING DEFECT.
NHTSA complaint #11372374 — an unverified report by a vehicle owner.
at 176,000 milesLoveland, CO
SEATS
DRIVER'S SEAT FRAME/BRACKET BROKE IN FRONT OF DRIVER'S SEAT, ALLOWING THE DRIVER SEAT TO LEAN DETACH FROM THE FLOORBOARD AND MOVE BACKWARD TOWARD THE REAR SEATS. WHEN RESEARCHING THIS SPECIFIC ISSUE, IT SEEMS THAT THIS IS A COMMON ISSUE AND IS AN OBVIOUS SAFETY DEFECT. IF THE DRIVER SEAT FRAME CANNOT HOLD UP TO NORMAL USE, HOW WILL IT HOLD UP TO THE FORCES EXERTED UPON IT IN THE EVENT OF A REAR-END COLLISION? THIS IS AN OBVIOUS SAFETY DEFECT AND BASED ON THE VOLUME OF OTHER CONSUMERS THAT HAVE HAD THIS ISSUE, IT IS UNBELIEVABLE THAT ACTION HAS NOT BEEN TAKEN TO RESOLVE THIS ISSUE.
NHTSA complaint #11365224 — an unverified report by a vehicle owner.
at 85,000 milesLAS Piedras, PR1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 5 MPH, WHEN THE AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER SUSTAINED BURNED INJURIES ON HIS RIGHT ARM BUT DID NOT SEEK MEDICAL ATTENTION. THE DRIVER WAS ABLE TO DRIVE TO RESIDENCE. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUTOCENTRO CHRYSLER DODGE JEEP & RAM LOCATED AT BARRIO BAIROA INDUSTRIAL PARK, KM 3.2 PR-1, CAGUAS, 00725, PUERTO RICO, 787-999-9115 AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #11354187 — an unverified report by a vehicle owner.
at 230,000 milesSAN Diego, CA1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE WAITING AT A DRIVE THRU, THE STEERING WHEEL AIR BAG AND FRONT PASSENGER AIR BAG ABRUPTLY DEPLOYED. THE CONTACT STATED THAT THERE WAS NO AIR BAG WARNING LIGHT ILLUMINATION BEFORE OR AFTER THE FAILURE OCCURRED. THERE WAS NO IMPACT TO CAUSE THE AIR BAGS TO DEPLOY. THE STEERING WHEEL AIR BAG CAUSED DAMAGE TO THE WINDSHIELD, STEERING WHEEL, GLOVE BOX, AND DASHBOARD. AS A RESULT, THE GLOVE BOX HIT THE CONTACTS CHIN AND FOREHEADS LEFT SIDE. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 230,000. ## VIN FAILED ## JEEP GRAND CHEROKEE LAREDO ##
NHTSA complaint #11354061 — an unverified report by a vehicle owner.
at 150,000 milesNW Cleveland, TN
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT IMPACT OR WARNING. MTN VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736, (706) 935-2328) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 150,000.
NHTSA complaint #11339276 — an unverified report by a vehicle owner.
at 138,000 milesAlbert LEA, MN
VEHICLE SPEED CONTROL
JUST RECENTLY IN THE LAST THREE MONTHS FRONT PASSENGER WINDOW FELL WHILE DRIVING AND BACK DRIVER WINDOW FELL WHILE DRIVING WHILE IT WHAT SNOWING WHILE MY SON WAS IN THE CAR. HAVE A POPPING NOISE IN STEERING OR SOMEWHERE IN FRONT END. I CAN'T USE MY ACCELERATE BUTTON ON STEERING WHEEL WHILE IT'S IN CRUISE BECAUSE IT WON'T STOP ACCELERATION ONCE YOU PRESS IT. I WAS GOING ABOUT 55 AND WAS TRYING TO ACCELERATE TO 60.
NHTSA complaint #11316807 — an unverified report by a vehicle owner.
at 138,000 milesAlbert LEA, MN
STEERING
JUST RECENTLY IN THE LAST THREE MONTHS FRONT PASSENGER WINDOW FELL WHILE DRIVING AND BACK DRIVER WINDOW FELL WHILE DRIVING WHILE IT WHAT SNOWING WHILE MY SON WAS IN THE CAR. HAVE A POPPING NOISE IN STEERING OR SOMEWHERE IN FRONT END. I CAN'T USE MY ACCELERATE BUTTON ON STEERING WHEEL WHILE IT'S IN CRUISE BECAUSE IT WON'T STOP ACCELERATION ONCE YOU PRESS IT. I WAS GOING ABOUT 55 AND WAS TRYING TO ACCELERATE TO 60.
NHTSA complaint #11316807 — an unverified report by a vehicle owner.
at 138,000 milesAlbert LEA, MN
ELECTRICAL SYSTEM
JUST RECENTLY IN THE LAST THREE MONTHS FRONT PASSENGER WINDOW FELL WHILE DRIVING AND BACK DRIVER WINDOW FELL WHILE DRIVING WHILE IT WHAT SNOWING WHILE MY SON WAS IN THE CAR. HAVE A POPPING NOISE IN STEERING OR SOMEWHERE IN FRONT END. I CAN'T USE MY ACCELERATE BUTTON ON STEERING WHEEL WHILE IT'S IN CRUISE BECAUSE IT WON'T STOP ACCELERATION ONCE YOU PRESS IT. I WAS GOING ABOUT 55 AND WAS TRYING TO ACCELERATE TO 60.
NHTSA complaint #11316807 — an unverified report by a vehicle owner.
at 205,000 milesHavana, IL
POWER TRAIN
I STARTED MY JEEP, NOTICED MY HATCH WAS NOT CLOSED, GOT OUT WHILE IT WAS RUNNING, THE SECOND I CLOSED MY DRIVER DOOR, MY JEEP WENT INTO REVERSE ON ITS OWN, AND KEPT ACCELERATING HIGHER, THIS VEHICLE TOOK OFF VERY AGGRESSIVELY, LUCKILY MY WIFE WAS IN THE PASSENGER SEAT, SHE PUT IT IN NATURAL, AND SHUT THE CAR OFF BEFORE ANYTHING WAS STRUCK, NOW DUE TO I BELIEVE THE RAPID ACCELERATION IT RUNS HORRIBLY WHEN I PUT IT IN DRIVE. THIS JEEP IS AN 2003 , WELL BROKE IN AND MAINTAINED, THERE'S NO OTHER REASON AS TO WHY IT "BECAME SELF AWARE" I HAVE A LOT OF VEHICLE KNOWLEDGE AND THIS IS VIRTUALLY AND UNFATHOMABLY IMPOSSIBLE , PLEASE REVIEW EVERY ASPECT OF THIS VEHICLES COMPLAINTS AS THIS IS VERY UNSAFE
NHTSA complaint #11315974 — an unverified report by a vehicle owner.
at 205,000 milesHavana, IL
VEHICLE SPEED CONTROL
I STARTED MY JEEP, NOTICED MY HATCH WAS NOT CLOSED, GOT OUT WHILE IT WAS RUNNING, THE SECOND I CLOSED MY DRIVER DOOR, MY JEEP WENT INTO REVERSE ON ITS OWN, AND KEPT ACCELERATING HIGHER, THIS VEHICLE TOOK OFF VERY AGGRESSIVELY, LUCKILY MY WIFE WAS IN THE PASSENGER SEAT, SHE PUT IT IN NATURAL, AND SHUT THE CAR OFF BEFORE ANYTHING WAS STRUCK, NOW DUE TO I BELIEVE THE RAPID ACCELERATION IT RUNS HORRIBLY WHEN I PUT IT IN DRIVE. THIS JEEP IS AN 2003 , WELL BROKE IN AND MAINTAINED, THERE'S NO OTHER REASON AS TO WHY IT "BECAME SELF AWARE" I HAVE A LOT OF VEHICLE KNOWLEDGE AND THIS IS VIRTUALLY AND UNFATHOMABLY IMPOSSIBLE , PLEASE REVIEW EVERY ASPECT OF THIS VEHICLES COMPLAINTS AS THIS IS VERY UNSAFE
NHTSA complaint #11315974 — an unverified report by a vehicle owner.
at 205,000 milesHavana, IL
ENGINE
I STARTED MY JEEP, NOTICED MY HATCH WAS NOT CLOSED, GOT OUT WHILE IT WAS RUNNING, THE SECOND I CLOSED MY DRIVER DOOR, MY JEEP WENT INTO REVERSE ON ITS OWN, AND KEPT ACCELERATING HIGHER, THIS VEHICLE TOOK OFF VERY AGGRESSIVELY, LUCKILY MY WIFE WAS IN THE PASSENGER SEAT, SHE PUT IT IN NATURAL, AND SHUT THE CAR OFF BEFORE ANYTHING WAS STRUCK, NOW DUE TO I BELIEVE THE RAPID ACCELERATION IT RUNS HORRIBLY WHEN I PUT IT IN DRIVE. THIS JEEP IS AN 2003 , WELL BROKE IN AND MAINTAINED, THERE'S NO OTHER REASON AS TO WHY IT "BECAME SELF AWARE" I HAVE A LOT OF VEHICLE KNOWLEDGE AND THIS IS VIRTUALLY AND UNFATHOMABLY IMPOSSIBLE , PLEASE REVIEW EVERY ASPECT OF THIS VEHICLES COMPLAINTS AS THIS IS VERY UNSAFE
NHTSA complaint #11315974 — an unverified report by a vehicle owner.