FaultScore

2008 Jeep Grand Cherokee other reported problems

35 of the 990 complaints about the 2008 Jeep Grand Cherokee are about the other systems — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 95,000 miles.

A

35

Complaints

0

Crashes

0

Fires

1

Injuries

Exactly what failed

Unknown OR Other 35 100.0%

Other & Unspecified across every Jeep Grand Cherokee year

1994 10 0.5%
1995 14 0.7%
1996 28 1.4%
1997 30 1.5%
1998 20 1.0%
1999 34 1.7%
2000 27 1.3%
2001 11 0.5%
2002 33 1.6%
2003 11 0.5%
2004 33 1.6%
2005 134 6.6%
2006 73 3.6%
2007 36 1.8%
2008 35 1.7%
2009 10 0.5%
2010 13 0.6%
2011 134 6.6%
2012 119 5.9%
2013 58 2.9%
2014 272 13.4%
2015 191 9.4%
2016 31 1.5%
2017 76 3.8%
2018 267 13.2%
2019 74 3.7%
2020 57 2.8%
2021 55 2.7%
2022 37 1.8%
2023 61 3.0%
2024 30 1.5%
2025 12 0.6%

What owners said

Filed with NHTSA, in their own words.

Bariloche - Argentina, FL

UNKNOWN OR OTHER

Dear Sirs: Two months ago I went to the local Jeep Dealer (Taraborelli, in Bariloche, Argentina) asking for 4 incomplete recalls. Two were completed but, in particular the number 57, the local dealer informed me that they asked MOPAR for spare parts (CDBOH113 -680050499AA- and CBTTP578AA and CBTTP57LAA) without any response from MOPAR. To my surprise the recalls appear now as "completed"! The dealer received my complaint and asked me to report the problem. They are waiting for the spare parts to complete recall repairing. What I'm expected to do about this problem?. Original recals were N11, N23, P57 and P73, those related with software were resolved but for P57 they required spare parts to MOPAR it is very important affecting the driving. I do appreciate your response asap. Thanks in advance [XXX] 2008 Jeep Grand Cherokee Limited, 3.0 CRD VIN [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11643396 — an unverified report by a vehicle owner.

Los Angeles, CA

UNKNOWN OR OTHER

The interior lights like dashboard/radio/a.c lights flicker while I'm driving. Its seems like some kind of short cause my the bulb on my right tail light seems to go out a lot more than any other light. When im parked and any door gets opened the dome lights flicker on and off even when I have it to be off when when the doors open. Also my headlights look like moist of some sort, dont see any cracks for that to happen. Due to the moisture or maybe not even related to it but the headlights dont even look like theyre on

NHTSA complaint #11535176 — an unverified report by a vehicle owner.

at 91,000 miles Valley Stream, NY

UNKNOWN OR OTHER

THE IGNITION WON'T TURN TO ON WHEN I PUT THE FOB IN THE IGNITION. THERE WAS A RECALL # P57 BUT IT SEEMS THAT MY VIN # DOESN'T FALL UNDER THIS RECALL. WHO CAN I SPEAK WITH REGARDING THIS? THANK YOU.

NHTSA complaint #11329347 — an unverified report by a vehicle owner.

at 130,000 miles Haysville, KS

UNKNOWN OR OTHER

JEEP OCCASIONALLY STALLS ON THE HIGHWAY WHILE GOING OVER 60 MPH. IT CAN'T BE RESTARTED WHILE IN NEUTRAL. MUST PULL OVER TO THE SIDE OF THE HIGHWAY AND PUT IT IN PARK. IT STARTS IMMEDIATELY ONCE IN PARK. IT HAS HAPPENED 6 TIMES OVER THE LAST 18 MONTHS. NO ERROR CODES. DEALER CAN'T FIND THE PROBLEM.

NHTSA complaint #11288975 — an unverified report by a vehicle owner.

at 111,000 miles Saugatuck, MI

UNKNOWN OR OTHER

I LIVE IN MICHIGAN, WE HAD SNOW AND VERY COLD CONDITIONS LAST WEEK (JANUARY 31 2019), I WAS LOADING GROCERIES INTO THE BACK OF MY JEEP AT MY GROCERY STORE AND THE HATCH FAILED TO STAY OPEN. THE CORNER OF THE HATCH HIT ME IN THE HEAD WHEN IT CAME DOWN. I DIDN'T REALIZE IT AT THE TIME, BUT I HAD CRACKED MY HEAD OPEN AND NEEDED TO GET STAPLES TO CLOSE THE WOUND. I WASN'T SURE IF THE STRUTS OF THE HATCH WERE BAD OR IF IT WAS WEATHER RELATED, BUT IT COULD HAVE BEEN EVEN WORSE HAD IT HIT ME IN A DIFFERENT LOCATION.

NHTSA complaint #11174246 — an unverified report by a vehicle owner.

at 112,000 miles Roxboro, NC

UNKNOWN OR OTHER

VEHICLE WILL START WITH NO PROBLEM, WHEN PUTTING THE VEHICLE IN PARK, THEN TURNING THE KEY TO THE LEFT TO TURN THE VEHICLE OFF, THE KEY WILL ONLY TURN TO THE LEFT TO CUT OFF ENGINE AND STOP, CANNOT CONTINUE TO TURN KEY ALL THE WAY TO THE LEFT TO FINISH LETTING ENGINE RECOGNIZE THE VEHICLE IS IN THE PARK POSITION, CANNOT LEAVE KEY IN VEHICLE DO THE BATTERY WILL BECOME DEAD. HAVE TO KEEP CRANKING UP VEHICLE UNTIL THE KEY CONTINUES WILL TURN ALL THE WAY TO LEFT TO BE REMOVED....

NHTSA complaint #11154530 — an unverified report by a vehicle owner.

at 136,000 miles Columbus, OH

UNKNOWN OR OTHER

MY 2008 JEEP GRAND CHEROKEE LAREDO WILL NOT START. THE BATTERY IS NEW. LIGHTS COME ON, RADIO COMES ON, LIGHTS DO NOT DIM, BUT JEEP WILL NOT START. (NOT EVEN CLICK TO INDICATE STARTER)

NHTSA complaint #11144608 — an unverified report by a vehicle owner.

at 126,000 miles Dalton, GA

UNKNOWN OR OTHER

THE FOBIK WHEN INSERTED DOES NOT TURN VEHICLE ON (ACTS LIKE VEHICLE BATTERY IS DEAD) BUT WHEN KEY IS REMOVED AND REINSTALLED IT WILL THEN CRANK. THEN OTHER TIMES IT CRANKS BUT IS LIKE IT'S IN OFF POSITION (INSIDE LIGHTS NOR RADIO COMES ON) ALSO, AFTER ACTING UP THE AIRBAG LIGHT STAYS ON WITHOUT FLASHING OR GOING OFF. WINDSHIELD WIPERS "MOTOR" DOESN'T FUNCTION PROPERLY (WORKS BUT STOPS IN FROM OF DRIVERS WINDOW AREA) UNTIL IT'S PUT ON HIGH SPEED. THESE ISSUES OCCUR BEFORE AND AFTER VEHICLE IS STARTED. BOTH AREAS OF CITY STREET AND HIGHWAY.

NHTSA complaint #11096773 — an unverified report by a vehicle owner.

at 95,000 miles Pflugerville, TX

UNKNOWN OR OTHER

THERE WAS A WIRE COMING OUR OF THE STEERING COLUMN AND THE AIRBAG WARNING LIGHT CAME ON. I CALLED NYLE MAXWELL JEEP TO ASK TO BRING IN MY CAR AND THEY COULD NOT SCHEDULE ME UNTIL 4 DAYS LATER. I ASKED IF IT WAS SAFE TO DRIVE IT AND THEY SAID YES. THE FOLLOWING MORNING MY HUSBAND WAS DRIVING TO THE STORE AND THE AIRBAG DEPLOYED FOR NO REASON AS HE WAS TURNING INTO A PARKING SPACE. THIS HAPPENED ON APRIL 14TH. IT IS MAY 11TH AND I STILL DO NOT HAVE ANY ANSWERS FROM JEEP OTHER THAN IT WAS INSPECTED BY THEM. I HAVE NOT BEEN CONTACTED FURTHER AND HAVE CALLED EVERY OTHER DAY TO CHECK ON MY CASE NUMBER. THEY TELL ME THEY WILL PUT A MESSAGE IN THE NOTES AND SOMEONE WILL CONTACT ME ASAP AND I STILL HAVE NOT BEEN CONTACTED.

NHTSA complaint #11093388 — an unverified report by a vehicle owner.

at 129,000 miles Wallingford, CT

UNKNOWN OR OTHER

EVERY ICON ON THE DASHBOARD GOES ON ALL AT ONCE WHILE DRIVING. EVEN AFTER THE CAR IS TURNED OFF THE INSIDE DASHBOARD LIGHTS STAY ON FOR AN EXTENDED PERIOD OF TIME. IE ICONS INCLUDE: ABS, CHECK ENGINE, AIRBAG, STABILITY CONTROL, BRAKE, AND A LIGHTENING BOLT NOT SURE WHAT THAT IS FOR.

NHTSA complaint #11090096 — an unverified report by a vehicle owner.

at 57,000 miles Washington, MI

UNKNOWN OR OTHER

BATTERY LIGHT ILLUMINATED AND THE POWER SHUTS OFF TO HEATED SEATS. ELECTRICAL FIRE SMELL COMING FROM ENGINE COMPARTMENT. BATTERY WAS REPLACED LAST MONTH.

NHTSA complaint #11076006 — an unverified report by a vehicle owner.

at 90,000 miles Thornton, CO

UNKNOWN OR OTHER

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. UPON ATTEMPTING TO TURN THE ENGINE OFF, THE KEY BECAME STUCK BETWEEN THE OFF AND RUN POSITIONS. IN ORDER TO REMOVE THE KEY, THE CONTACT HAD TO WAIT A FEW MINUTES UNTIL A CLICKING NOISE WAS HEARD FROM THE IGNITION BEFORE REMOVING THE KEY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A JEEP DEALER. THE CONTACT MENTIONED THAT THIS WAS AN ONGOING FAILURE WITH THE VEHICLE EVER SINCE IT WAS PURCHASED IN 2014. THE CONTACT TOOK THE VEHICLE TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM (104TH 1800 W 104TH AVE, DENVER, CO 80234, (720) 907-0928), BUT HE COULD NOT RECALL THE DIAGNOSIS OR REPAIRS THAT WERE NEEDED. THE CONTACT RESEARCHED THE ISSUE ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM), WHICH HE BELIEVED WAS THE FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND CONFIRNED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

NHTSA complaint #11075084 — an unverified report by a vehicle owner.

at 190,000 miles Damascus, VA

UNKNOWN OR OTHER

STEERING COLUMN/AIRBAG CLOCKSPRING DEFECTIVE/ISSUE LIKE WITH THE JEEP WRANGLER RECALL. HAVING TO REPLACE AND THIS SHOULD BE A SAFETY RECALL IN MY OPINION

NHTSA complaint #11054558 — an unverified report by a vehicle owner.

at 66,000 miles Cleveland, OH

UNKNOWN OR OTHER

CAR GETS STUCK IN GEAR, STALLS WHEN ACCELERATING, REVERSE GOES OUT UNTIL PERIODICALLY

NHTSA complaint #11016448 — an unverified report by a vehicle owner.

Ishpeming, MI

UNKNOWN OR OTHER

I HAD THE RECALLED IGNITION SWITCH PUT IN IN MAY AND IT WAS SHAKING WHEN I PICKED IT UP, THEN I WOULD LOSE ELECTRICAL POWER TO THE RADIO, NOW IT STALLED AND WILL NOT START, LOOKS LIKE THE BLOCK IS CRACKED. I HAVE ONLY HAD THIS FOR 3 YEARS AND PAID 16,000.00 FOR IT OBVIOUSLY IT WAS AN INTERNAL ISSUE.

NHTSA complaint #10903517 — an unverified report by a vehicle owner.

Yaounde, GA

UNKNOWN OR OTHER

LA CL DE DMARRAGE AVAIT T ENDOMMAG NOUS AVONS REMPLACER CETTE CL EN COMMANDANT UNE AVEC SON IMMOBILISER (CL ASPIRANTE) NOUS AVONS INSTALL LA NOUVELLE CL AVEC SON IMMOBILISER MAINTENANT LE TABLEAU DE BORD S'ALLUME MAIS LA VOITURE NE DMARRE PAS ET LA LED DE L'ANTIDMARRAGE CLIGNOTE NOUS AVONS ESSAYER DE REPROGRAMMER RIEN NE DMARRE MAIS NOUS AVONS DIAGNOSTIQUE AVEC LA MACHINE NOUS AVONS VU CECI CL INVALIDE AVEC CE CODE DE DFAUT B1A25 ET SUR LE TABLEAU DE BORD NOUS AVONS CL INVALIDE ET NOUS AVONS UN AUTRE CODE D'ERREUR B1A6C QUI DIT DISCORDANCE CL SECRETE LE VHICULE TAIT CHEZ LE PROPRITAIRE CET A DIRE MON CLIENT QUEL AUTRE MOYEN VOUS PROPOSER POUR ESSAYER DE DMARRER CE VEHICULE ? MERCI D'AVANCE

NHTSA complaint #10898416 — an unverified report by a vehicle owner.

at 1 miles Plano, TX

UNKNOWN OR OTHER

CHRYSLER WILL NOT REPAIR MY FAULTY IGNITION SWITCH DESPITE IT BEING RECALLED.

NHTSA complaint #10863994 — an unverified report by a vehicle owner.

at 80,000 miles Lake Orion, MI 1 injured

UNKNOWN OR OTHER

MY SUV WAS PARKED IN MY DRIVEWAY. I OPENED THE LIFTGATE AND SLIGHTLY LEANED IN TO LOOK FOR AN ITEM. THE PASSENGER SIDE STRUT THEN FORCIBLY EXPELLED, WHAT APPEARED TO BE, A WHITEISH GAS/LIQUID MIXTURE. THE LIFTGATE IMMEDIATELY CAME RIGHT DOWN, HITTING ME IN THE TOP OF THE HEAD VERY HARD.

NHTSA complaint #10845893 — an unverified report by a vehicle owner.

at 65,000 miles Hollywood, FL

UNKNOWN OR OTHER

I GET 3 LIGHTS ON, ENGINE, ESP/BAS AND TRACTION LIGHTS, DEALER STATES IT NEEDS THE TIPM REPLACE AND IS CHARGING ME TO REPLACE IT BUT THIS IS A PROBLEM THAT CHRYSLER KNOWS ABOUT IT FROM OTHER CARS BUT I DO NOT HAVE A RECALL FOR MY CAR TO REPLACE THIS PART

NHTSA complaint #10819319 — an unverified report by a vehicle owner.

Stevennsville, MD

UNKNOWN OR OTHER

THE BLEND DOOR ON THE DRIVERS SIDE HAS STOPPED WORKING. SO MY VENTS ON THE DRIVER SIDE ONLY BLOWS COLD AIR. THE GEAR THAT SLIDES INTO THE BLEND DOOR AND HOOKS TO THE ACTUATOR HAS BROKEN.. THE JEEP DEALERSHIP THAT I WENT TO SAYS THAT THEY DO NOT HAVE THESE PARTS ANYMORE, SO I CAN NOT FIX THIS ISSUE.

NHTSA complaint #10817650 — an unverified report by a vehicle owner.

at 120,000 miles Lawrence, KS

UNKNOWN OR OTHER

VEHICLE HAD ISSUE RESOLVED BY RECALL P57 WHERE KEY FOB WOULD STICK IN IGNITION BETWEEN OFF AND ON. THE KEY FIRST GOT STUCK IN THE IGNITION ON 8/14/14, A MEMORABLE DAY, BECAUSE IT HAPPENED ON THE DAY WE WERE GOING TO THE TITLE COMPANY TO CLOSE ON OUR FIRST HOME. AT THE SAME TIME THE IGNITION SWITCH ISSUE STARTED THE AIRBAG LIGHT CAME ON AND ALL THE STEERING WHEEL FUNCTIONS ARE DISABLED. THE HORN NO LONGER WORKS. IT IS UNKNOWN IF THE AIRBAGS WORK. THIS IS CLEARLY A SAFETY ISSUE BUT THE DEALERSHIP WANTS TO CHARGE $90 JUST TO HOOK THE VEHICLE UP TO THEIR MACHINES TO DIAGNOSE WHAT IS GOING ON AND WILL NOT CONSIDER THIS AS RELATED TO THE RECALL P57. NOT BEING ABLE TO HONK IN THE INTEREST OF SAFETY IS A PROBLEM. IT IS UNKNOWN IF THE AIRBAGS ARE FUNCTIONAL SO I GUESS IT WILL TAKE GETTING IN AN ACCIDENT TO FIND OUT (AN ACCIDENT WHICH CANNOT BE PREVENTED BY HONKING MY HORN TO WARN ANOTHER DRIVER).

NHTSA complaint #10790059 — an unverified report by a vehicle owner.

at 200,001 miles OLD Fort, NC

UNKNOWN OR OTHER

I HAVE BEEN WAITING FOR OVER A YEAR FOR A PART THAT DOESN'T EXIST. IT HAS GOTTEN A LOT WORSE WITH THE HUMIDITY CHANGES AND EVERY TIME I START THE JEEP IT STICKS. I WAS TOLD TO CALL AT THE BEGINNING OF EVERY WEEK TO SEE IF THE PART COMES IN. THEY ALSO TOLD ME THAT THEY ARE LIMITED TO HOW MANY THEY GET EACH WEEK. I AM BEYOND THIS BULL CRAP ON WAITING FOR A PART THAT'S JUST SO SIMPLE AS THEY CLAIM TO REPLACE.

NHTSA complaint #10759083 — an unverified report by a vehicle owner.

at 100,000 miles Raleigh, NC

UNKNOWN OR OTHER

CHRYSLER HAS A RECALL FOR MY 2008 JEEP GRAND CHEROKEE FOR THE IGNITION SWITCH P57/NHTSA 14V-567. THE PART IS NOT AVAILABLE TO REPAIR MY VEHICLE AND THEY DO NOT HAVE AN ESTIMATED OR ACTUAL DATE THIS PART WILL BE IN. CHRYSLER REFUSES TO ACCOMMODATE THE CUSTOMERS WITH A LOANER VEHICLE. WHY IS CHRYSLER NOT ACCOUNTABLE FOR MY CAR TROUBLES AFTER THE RECALL (WHICH I NEVER RECEIVED A RECALL NOTICE)? THE GOVERNMENT FINED CHRYSLER 70 MILLION DOLLARS AND WILL FINE ADDITIONAL MONIES IF THE VEHICLES ARE NOT REPAIRED. WHY AM I SUFFERING AND NOT BEING ACCOMMODATED WITH A WORKING VEHICLE WHEN THE BILLION DOLLAR INDUSTRY (CHRYSLER) HAS A MISHAP? MY EXPERIENCE: - WHEN VEHICLE IGNITION IS TURNED OFF IT ONLY GOES THE WAY, THE KEY FOB STICKS AND WILL NOT EXIT. THIS CAUSES THE RADIO CLOCK LIGHT AND THE GEAR SHIFT PANEL TO STAY LIT, WHICH IN TURN DRAINS THE BATTERY. (HAD TO PURCHASE A JUMP START KIT $70.00 + TAX) FOR WHEN THE BATTERY IS DEAD. -SINCE, THE KEY WILL NOT EXIT THE IGNITION I MUST LEAVE MY WORK AREA AT LEAST TWICE A DAY (SOMETIMES MORE) TO CHECK, IF THE KEY FOB WILL COME OUT. ONCE IT TOOK 11 HOURS BEFORE KEY WOULD EXIT, AFTER RUNNING THE ENGINE FOR OVER 3 HOURS. I AM IN JEOPARDY OF LOSING MY LIVELIHOOD IF THIS ISSUE CONTINUES FOR MUCH LONGER. IT HAS BEEN GOING ON FOR MONTHS. THE RECALL STARTED NOVEMBER, 2014. HOW LONG WILL I SUFFER, BECAUSE I DONT HAVE MONEY TO PURCHASE A DIFFERENT VEHICLE AND WHY DOES THIS ALWAYS AFFECT THE MOST UNFORTUNATE INDIVIDUALS LIKE ME. -THERE IS A 90% CHANCE THAT MY VEHICLE WILL BE STOLEN (SINCE KEY IS LEFT IN THE IGNITION). I WORK IN DURHAM, NC ON THE WEEK-END; I PRAY THAT I WILL BE ABLE TO GET BACK TO RALEIGH IF THIS HAPPENS. I CRY MOST NIGHTS IN FEAR OF LOSING MY JOBS. PLEASE, HELP ME!!!!!!

NHTSA complaint #10747257 — an unverified report by a vehicle owner.

at 123,000 miles Washington, DC

UNKNOWN OR OTHER

I GET ROUTINE MAINTENANCE ON MY VEHICLE AND IT IS IN EXCELLENT CONDITION. I WAS HEADING OFF TO WORK AND IT WOULD NOT START WHATSOEVER. NO CLICKING, NO NOISE; NOTHING HAPPENED. I TOOK IT TO A DEALERSHIP WHERE IT WAS THERE FOR A WEEK, AND I WAS TOLD IT WAS DUE TO THE IGNITION RECALL FROM CHRYSLER. I HAVE BEEN GOING BACK AND FORTH WITH CHRYSLER AS TO WHEN I CAN GET INFO ON THE PART. I GET NO RESPONSE FROM THEM. I HAVE WASTED SO MUCH TIME AND VACATION DAYS TO GET THIS TAKEN CARE OF. I GET NOTHING. I HAVE TO PAY UPFRONT FOR MY RENTAL CAR WHICH CHRYSLER TELLS ME I CAN THEN APPLY FOR A REIMBURSEMENT THAT TAKES 60 DAYS TO GET BACK IF APPROVED. I AM MAKING PAYMENTS ON A DEAD CAR THAT HAS NO SOLUTION TO IT. IN THE MEANTIME, THE DEALERSHIP IS TELLING ME THAT IT IS NOT THEIR PROBLEM AND I HAVE TO DEAL WITH CHRYSLER DIRECTLY. I AM STUCK AND OUT OF OPTIONS I JUST DON'T KNOW WHAT TO DO. IT IS VERY FRUSTRATING AND CHRYSLER DOESN'T EVEN CARE ABOUT THE FACT THAT I FULLY TRUSTED THEM IN THE FIRST PLACE BY MAKING THIS PURCHASE FOR MY FAMILY'S MAIN TRANSPORTATION. PLEASE IF THERE IS ANYTHING I CAN DO TO FURTHER DISCUSS MY SITUATION TO GET A BETTER RESPONSE FROM CHRYSLER PLEASE LET ME KNOW. I WILL NEVER BUY ANOTHER CHRYLER JEEP VEHICLE IN MY LIFETIME.

NHTSA complaint #10743558 — an unverified report by a vehicle owner.

SAN Rafael, CA

UNKNOWN OR OTHER

ON OR ABOUT 19 NOV 2014, I RECEIVED A RECALL NOTICE FROM CHRYSLER ON THE "IGNITION SWITCH" FOR MY 2008 JEEP GRAND CHEROKEE OVERLAND EDITION. THAT NOTICE NUMBER IS P57/NHTSA 14V-567. I HAVE CALLED THE DEALER SEVERAL TIMES TO ASK ABOUT AVAILABILITY OF PARTS TO HAVE MY JEEP REPAIRED....ALL TO NO AVAIL. THE DEALER SAYS THEY HAVEN'T RECEIVED THE PARTS FROM CHRYSLER. TODAY IN THE MAIL I RECEIVED ANOTHER RECALL NOTICE, THIS TIME FOR THE "FINAL DRIVE CONTROL MODULE", RECALL NOTICE P73. AFTER ANOTHER UNSUCCESSFUL CALL TO THE DEALER, I DECIDED TO CALL THE FCA (FIAT CHRYSLER AUTOMOBILES) US CUSTOMER ASSISTANCE CENTER AT 1-800-853-1403 AND SEE WHAT CHRYSLER'S STORY WAS. AT FCA, I SPOKE WITH A VERY NICE AND LIKELY VERY YOUNG WOMAN NAMED STEPHANIE WHO INFORMED ME THAT CHRYSLER DOES NOT HAVE A SUBCONTRACTOR TO MAKE THE PART NEEDED TO MAKE THE REPAIR. SHE INFORMED ME THAT I WOULD BE PLACED ON THE "LIST" OF THOSE TO BE NOTIFIED BY EMAIL WHEN A PART BECAME AVAILABLE. THAT IS AN UNACCEPTABLE ANSWER AND I TOLD HER I WOULD BE CONTACTING THE NHTSA WITH MY COMPLAINT. NOW ON YOUR SITE, I SEE THAT YOU ARE ABOUT TO HOLD HEARINGS ON RECALL REPAIR DELAYS BY CHRYSLER AND CLEARLY MY STORY FALLS WELL WITHIN THOSE PARAMETERS. LET'S SEE WHAT YOU CAN DO TO BREAK THROUGH THIS LOGJAM....THREATEN NOT TO LOAN THEM MONEY THE NEXT TIME THEY SCREW UP OR WHATEVER. THANKS.

NHTSA complaint #10730794 — an unverified report by a vehicle owner.

Tucson, AZ

UNKNOWN OR OTHER

THERE WAS A RECALL ON THIS VEHICLE PLACED ON NOVEMBER 10, 2014. SINCE THE RECALL ON THE IGNITION, MY JEEP HAS HAD MULTIPLE OCCASIONS IN WHICH THE IGNITION KEY IS MALFUNCTIONING AND I GET A LOSS OF CERTAIN ELECTRICAL FEATURES. I HAVE SPOKEN TO CHRYSLER ON SEVERAL OCCASIONS REQUESTING A RENTAL VEHICLE UNTIL MY VEHICLE CAN GET FIXED AS THIS IS A SAFETY ISSUE.

NHTSA complaint #10730208 — an unverified report by a vehicle owner.

at 101,000 miles York, PA

UNKNOWN OR OTHER

WHEN GOING ABOVE 50 MILES PER HOUR, SPECIFICALLY ON HIGHWAYS, AS SOON AS I HIT A LARGE BUMP IN THE ROAD, THE KEY "BUMPS" OUT OF THE ON POSITION AND INTO THE OFF POSITION. AS A RESULT, I LOOSE POWER STEERING, BRAKE ASSIST, LIGHTS, TURN SIGNALS, AND ALL OTHER POWER. I AM ABLE TO PUT MY 4 WAY FLASHERS ON AND STEER OFF THE ROAD, RESTART THE CAR, AND GET BACK ON THE ROAD. THIS HAS HAPPENED MULTIPLE TIMES. THE MOST RECENT WAS YESTERDAY WHEN GOING 70 ON THE HIGHWAY WHILE BEING TAILGATED BY A TRACTOR TRAILER. WHEN THE KEY SLIPPED, I WAS ALMOST COMPLETELY TAKEN OUT BY THE TRACTOR TRAILER. THIS ISSUE IS A KNOWN RECALL; HOWEVER, WHEN REACHING OUT TO JEEP AND OTHER LOCAL DEALERSHIPS, I AM BEING TOLD THAT THE PART IS NOT AVAILABLE. THEY ARE NOT OFFERING ANY SOLUTIONS TO REMEDY THE ISSUE IN THE MEANTIME. I WAS TOLD THAT IF I WANTED A RENTAL, IT WOULD BE OUT OF POCKET. IT IS NOT SAFE TO DRIVE MY KIDS AROUND OR COMMUTE TO MY JOB AN HOUR AWAY FROM HOME. JEEP DOES NOT HAVE AN ESTIMATED TIME OF WHEN THE PART WILL BE AVAILABLE.

NHTSA complaint #10724888 — an unverified report by a vehicle owner.

at 50,000 miles Bellmore, NY

UNKNOWN OR OTHER

WITHOUT WARNING, CAR WOULD NOT START. HAS HAPPENED SEVERAL TIMES SINCE. MULTIPLE SOURCES HAVE DETERMINED IT IS A PROBLEM WITH THE WIRELESS MODULE. SEEMS TO BE A WIDESPREAD PROBLEM AMONG JEEPS, BUT NO RECALL.

NHTSA complaint #10723462 — an unverified report by a vehicle owner.

at 33,581 miles Port Edwards, WI

UNKNOWN OR OTHER

I WAS ENTERING A ROUND ABOUT AND THE JEEP JUST QUIT. I HAD NO POWER. IT WAS AS IF SOMEONE SHUT THE KEY OFF. THIS IS THE THIRD TIME THIS HAS HAPPENED WITH THIS AUTO. THE DEALER SAID THEY CAN FIND NOTHING WRONG AND THERE ISN'T A RECALL ON THIS VIN NUMBER.

NHTSA complaint #10721060 — an unverified report by a vehicle owner.

at 109,000 miles Toledo, OH

UNKNOWN OR OTHER

RECALL PART "WIN" MODEL WILL NOT ALLOW KEY TO TURN IN IGNITION. DEALER IS UNABLE TO GET NEW OR RECALL PART FROM CHRYSLER . NO RESPONSE FROM CHRYSLER AND NO INDICATION WHEN PART WILL BE AVAILABLE. VEHICLE IS INOPERABLE UNTIL PART IS FIXED. DEALER ORDERED A NEW PART AMC CHRYSLER CANCELLED PART WITH NO EXPLANATION. CHRYSLER REFUSES TO RETURN PHONE CALLS AND EMAILS REGARDING THIS REPAIR. RECALL # P57

NHTSA complaint #10716920 — an unverified report by a vehicle owner.

Other 2008 Jeep Grand Cherokee problems

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