FaultScore

2004 Jeep Liberty headlight problems

40 of the 1,440 complaints about the 2004 Jeep Liberty are about the lighting — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 79,000 miles.

A

40

Complaints

1

Crashes

0

Fires

1

Injuries

Exactly what failed

Exterior Lighting 33 82.5%
Headlights 6 15.0%
Switch 1 2.5%

Lights across every Jeep Liberty year

2002 56 24.8%
2003 33 14.6%
2004 40 17.7%
2005 19 8.4%
2006 21 9.3%
2008 23 10.2%
2010 14 6.2%
2012 20 8.8%

What owners said

Filed with NHTSA, in their own words.

London, KY

EXTERIOR LIGHTING

I have a 2004 Jeep Liberty and while DRIVING AND MAKING TURNS, THE STEERING WHEEL MADE A LOUD GRINDING NOISE. THE NOISE WAS ALSO HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. I got woke up this morning with the alarm going off.. no one was around the Jeep.. I know this because I have security cameras.. my husband check the fuse box and inside they were water in the fuse box..which it rain last night and I don’t know how it is getting wet.. my lights are wanted to stay on. And when I turn the ignition off my Jeep off wants to continue running.. I have had it to several different mechanics and no one seems to know exactly what the problem is.. please help me fix this problem..

NHTSA complaint #11586050 — an unverified report by a vehicle owner.

at 103,000 miles Essex, MD

EXTERIOR LIGHTING

NOT SURE WHEN LOCKS STOPPED ONLY DRIVERS DOOR LOCKS WITH FOB. MAIN PROBLEM DRIVERS REAR BLINKER-STOP LIGHT NOT WORKING REPLACED BULBS AND NOTHING. WHOLE UNIT DOESN'T WORK.

NHTSA complaint #11375737 — an unverified report by a vehicle owner.

at 170,000 miles East Peoria, IL

EXTERIOR LIGHTING

"TAKATA RECALL" I DON'T UNDERSTAND WHY MY JEEP LIBERTY HAS ALL RECALL PROBLEMS YET NHTSA SAYS NOT FOR MY VIN #

NHTSA complaint #11120054 — an unverified report by a vehicle owner.

at 132,000 miles Deerfield Beach, FL

EXTERIOR LIGHTING

LIGHTS FLICKER WHEN DRIVING AT NIGHT . TEMPORARY LOSS OF SIGHT OF THE ROAD . MAJOR SAFETY ISSUE . I SEE MULITPLE COMPLAINTS WITH NO FIXES , AND NO RECALL. ONLINE SHOWS DIFFERENT MODELS OTHER THAN JEEP LIBERTY WITH THE SAME ISSUE . I AM NOT SURE WHY THEY ARE NOT TAKING THIS SERIOUSLY . SOMEONE COULD DIE GET SERIOUSLY INJURED, ALSO YOU COULD RUN OVER SOMEONE OR ANIMAL WHEN THE BLINDNESS OCCURS IT HAS LAST SEVERAL MINUTES BEFORE THE LIGHTS COME BACK ON . TRY TO PULL OVER TO THE SIDE OF THE ROAD WITH COMPLETE BLINDNESS VERY SCARY . THIS HAPPENS EVERY TIME I DRIVE AT NIGHT . THE TIME INTERVALS BETWEEN THE FLICKERING VARIES. IF NOTHING IS DONE WHICH I HOPE IS NOT THE CASE IT HAS BEEN DOCUMENTED IN CASE I HAVE AN ACCIDENT DIE OR KILL SOMEONE.

NHTSA complaint #11011977 — an unverified report by a vehicle owner.

at 40,000 miles Glassboro, NJ

EXTERIOR LIGHTING

HEADLIGHTS SWITCH OFF AND ON BY THEMSELVES. YOU CAN HEAR A CLICK AND THE LOWBEAMS JUST GO OUT. I LIVE IN A RURAL AREA WITH NO STREET LAMPS. I ALMOST HIT A DEER BECAUSE THE HEADLIGHTS WENT OUT. THIS HAPPENS ALL THE TIME AND IS VERY DANGEROUS.

NHTSA complaint #10750117 — an unverified report by a vehicle owner.

at 120,000 miles Pasadena, MD

EXTERIOR LIGHTING

MY BRAKE LIGHTS KEEP BURNING OUT , I HAVE REPLACED THE ENTIRE LIGHT HOUSING ON BOTH SIDES AND NOW THE PASSENGER SIDE BRAKE LIGHT HAS BURNED OUT 3 THREES TIMES AGAIN AND THE SOCKET THAT HOUSES THE LIGHT BULB IS BURNED AGAIN AFTER REPLACING THE ENTIRE UNIT LAST SUMMER.ALSO EPECIALLY WHEN IT IS COLD MY CAR DOESN'T FEEL LIKE IT HAS ANY SUSPENSION , IT MAKES NOISES WHEN EVER I GO OVER A BUMP , I HAVE COMPLAINED ABOUT THIS EVER SINCE I BOUGHT CAR BRAND NEW TO THE DEALER AND THEY TOLD ME NOTHING IS WRONG.

NHTSA complaint #10691243 — an unverified report by a vehicle owner.

at 96,126 miles Vadnais Heights, MN

EXTERIOR LIGHTING

MY HEADLIGHTS TURNED OFF FOR ABOUT 5-7 SECONDS BEFORE COMING BACK ON AGAIN. THIS HAPPENED WHILE I WAS DOING 55MPH IN A VERY DARK AREA AND MADE IT VERY DIFFICULT TO SEE THE ROAD AS THERE WERE NO OTHER CARS AROUND. THIS WAS QUITE SCARY AS I HAD MY 6 MONTH OLD DAUGHTER IN THE CAR WITH ME. THE FOLLOWING MORNING MY HEADLIGHTS TURNED ON AND OFF AGAIN 2 TIMES QUICKLY IN A ROW WHILE I WAS ON THE FREEWAY TRAVELING AT 70 MPH. AGAIN MY DAUGHTER WAS WITH ME ON MY WAY TO DAYCARE. THIS IS VERY DANGEROUS AS I CANNOT SEE THE ROAD AND IT ALSO APPEARS AS IF I AM FLASHING MY LIGHTS AT OTHER DRIVERS. HOPEFULLY WHEN I TAKE MY VEHICLE TO THE DEALERSHIP THIS WEEK IT CAN BE RESOLVED BUT JUDGING ON THE COMPLAINTS HERE IF I CAN'T DUPLICATE THE PROBLEM THEY CAN'T FIX IT. THIS IS A COMPLETELY RANDOM EVENT THAT HAS HAPPENED A FEW TIMES NOW AND IS BECOMING MORE FREQUENT. IT SOUNDS LIKE I'M NOT THE ONLY ONE HAVING THIS PROBLEM.

NHTSA complaint #10683896 — an unverified report by a vehicle owner.

at 50,000 miles Debary, FL

EXTERIOR LIGHTING

OUR JEEP HAS TAKEN TO FLASHING THE HEADLAMPS AND/OR THE FOG LAMPS OFF AT ANY TIME. WHEN SEARCHING THE INTERNET FOR LIKELY CAUSES, WE FOUND THAT THIS IS A VERY COMMON OCCURRENCE AND COMPLAINTS TO CHRYSLER DEALERS ARE IGNORED. A VERY UNSAFE CONDITION.

NHTSA complaint #10639290 — an unverified report by a vehicle owner.

Saint Albans, WV

EXTERIOR LIGHTING

MY TAIL LIGHTS DON'T WORK THE INSTRUMENT PANEL STOPPED LIGHTING UP.

NHTSA complaint #10598662 — an unverified report by a vehicle owner.

at 115,000 miles Montgomery, AL

EXTERIOR LIGHTING

WHILE DRIVING AT NIGHT THE LIGHT CUTS OFF FOR ABOUT 3 TO 5 SECONDS AND BACK ON AND I HEAR A CLICKING NOISE.

NHTSA complaint #10598704 — an unverified report by a vehicle owner.

at 172,000 miles Simpsonville, SC

EXTERIOR LIGHTING

SIMPLY ROLLED UP MY WINDOW THEN IT STOPPED AND WINDOW FELL DOWN. TOOK OFF THE DOOR PANEL TO EXAMINE AND THE CABLE STILL MOVED BUT MADE A LOT OF NOISE AND WINDOW DIDN'T MOVE. THIS IS THE SECOND TIME I'VE HAD THIS ISSUE. I REPLACED THE REAR PASSENGER WINDOW REGULATOR WHEN I PURCHASED THE CAR AND NOW THAT ONE IS MESSED UP ALSO. THE ONE THAT RECENTLY BROKE IS THE FRONT RIGHT WINDOW. ALSO MY HEAD LAMP IS SHOWING ISSUE WITH NOT COMING ON AND I'VE ALREADY TESTED THE STIRRING COLUMN SWITCH.

NHTSA complaint #10574959 — an unverified report by a vehicle owner.

at 76,845 miles Macon, GA

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED. THE CONTACT REACTIVATED THE LIGHTS AND THEY RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,845.

NHTSA complaint #10566835 — an unverified report by a vehicle owner.

at 85,000 miles Pequea, PA

EXTERIOR LIGHTING

THE VEHICLES HEADLIGHTS WILL FLASH ON AND OFF WHILE DRIVING. IT WILL BE INTERMITTENT AND LAST FOR 1-5 SECONDS. THEY THEN HAVE ALWAYS COME BACK ON AND STAYED ON BUT WE NEVER KNOW WHEN IT WILL HAPPEN OR IF THE LIGHTS WILL COME BACK ON. THIS HAS HAPPENED SEVERAL TIMES AND THERE IS ALWAYS A CLICKING SOUND IN THE DASH. THIS IS A VERY DANGEROUS SITUATION. AFTER SEARCHING THIS ISSUE ON THE INTERNET IT SEEMS TO BE AN ON GOING PROBLEM COVERING SEVERAL YEARS OF JEEP LIBERTY. I CAN NOT BELIEVE THAT CHRYSLER HAS NOT BEEN MADE TO FIX THIS SAFETY ISSUE. WHAT WILL IT TAKE TO MAKE THIS HAPPEN? I GUESS NO ONE WAS KILLED OR MAYBE NOT ENOUGH PEOPLE WERE KILLED YET.

NHTSA complaint #10557609 — an unverified report by a vehicle owner.

at 120,000 miles Denton, TX

EXTERIOR LIGHTING

I HAVE A JEEP LIBERTY (2004, 2WD, V6) AND HAVE A PROBLEM WITH THE HEADLIGHTS TURNING OFF FOR A SECOND AND THEN BACK ON FOR NO APPARENT REASON. WHEN THIS HAPPENS THE RELAY CAN BE HEARD OPENING AND CLOSING. UNFORTUNATELY I HAVE NOT BEEN ABLE TO FIND AN ACCURATE ELECTRICAL SCHEMATIC (THE ONE IN THE HAYES BOOK DOES NOT SEEM TO AGREE WITH THE WIRING IN THE CAR). [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10551809 — an unverified report by a vehicle owner.

Orlando, FL

EXTERIOR LIGHTING

HEADLIGHTS BEGAN TURNING THEMSELVES OFF AND ON WHILE CAR WAS DRIVING AT NIGHT ALONG HIGHWAY. AUDIBLE CLICKING HEARD EACH TIME THE LIGHTS WOULD CYCLE OFF OR ON.

NHTSA complaint #10546642 — an unverified report by a vehicle owner.

at 74,500 miles Ringgold, GA

EXTERIOR LIGHTING

FOR OVER TWO YEARS, MY HEADLIGHTS HAVE FLICKERED. SEVERAL INSTANCES ARE RAPID FIRE, A FEW HAVE BEEN FOR SEVERAL SECONDS. A RELAY TYPE SOUND WILL INDICATE THAT IT IS CLICKING OFF AND ON AS WELL. NO INTERIOR LIGHTS ARE EFFECTED. I DO NOT DRIVE MY JEEP AT NIGHT, IF AT ALL POSSIBLE. IF I DO, I TRAVEL AS CLOSE TO A TRACTOR TRAILER, AS I CAN SAFELY GET. I WILL NOT DRIVE THE CAR OUT OF TOWN ANYMORE. I REPORTED THE ISSUE TO MY DEALER'S SERVICE DEPARTMENT, WHO CLAIMED THEY HAVE NEVER HEARD OF THE PROBLEM.

NHTSA complaint #10543506 — an unverified report by a vehicle owner.

at 79,000 miles NEW Haven, CT

EXTERIOR LIGHTING

AS I PRESS THE UNLOCK BUTTON ON MY REMOTE THE DOOR REMAINS LOCKED. I NEEDED TO HAVE THE DOOR OPENED TO CHANGE THE TAILLIGHTS, BUT THE DOOR COULDN'T OPEN SO I TOOK IT TO THE DEALER SINCE I ONLY OWNED THE TRUCK FOR A YEAR.THEY SAID IT WOULD COST ME ABOUT $200.00 TO OPEN THE DOOR AND CHANGE THE BULB, . BECAUSE THE DOOR ACTUATOR WAS BUSTED.I COULDN'T AFFORD THAT BECAUSE THE BULB ONLY COST ME $5.99. I ONLY WANTED THE DOOR OPEN TO CHANGE THE TAILLIGHT MYSELF.WELL I RETURNED HOME ONLY TO TELL MY NEIGHBOR THE PROBLEM, HE TOOK OFF THE PANEL AND UN LOCKED THE DOOR CHANGED THE BULB IN 10 MINUTES AND TOLD ME THE PROBLEM IS THE PLASTIC HINGE NOT THE ACTUATOR , HE RIGGED A STRING SO THAT I CAN UNLOCK THE DOOR UNTIL I CAN FIND THE PART, BUT NO ONE SELLS THE PART.IT IS A SMALL LATCH THAT UNLOCKS THE DOOR. VERY SIMPLE. THE BEST PART IS NEIGHBOR FIXED IT FOR NOW FOR FREE!!

NHTSA complaint #10532201 — an unverified report by a vehicle owner.

at 430,000 miles Tampa, FL

EXTERIOR LIGHTING

WHILE DRIVING AT NIGHT. HEADLIGHTS GO OFF AND ON. ALMOST EVERY NIGHT. NO ONE KNOWS WHY IT'S DOING THIS. SOMETIMES FOR 3 TO 5 SECONDS. WE NEED A RECALL ON THIS, TO FIND OUT WHY THIS IS HAPPENING. JEEP DEALERS DON'T HAVE ANSWERS FOR US, BUT THEY CAN CHARGE US $ 75 FOR NOTHING. SOME DAY SOMEONE IS GOING TO GET HURT WHEN LIGHTS DON'T COME BACK ON. DON'T SAY WE DIDN'T WARN YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10502361 — an unverified report by a vehicle owner.

at 118,657 miles Calimesa, CA

EXTERIOR LIGHTING

WHILE DRIVING, THE HEADLIGHTS CLICK OFF THEN ON, OFF THEN ON. THE ACT IS SPORADIC AND COMES ON WITH NO WARNING. THIS IS DANGEROUS BECAUSE THE DRIVER AHEAD OF YOU THINKS YOU ARE ANGRY AT THEM. I HAVE TAKEN MY VEHICLE TO MY MECHANIC. HE CAN NOT REPLICATE THE PROBLEM. NOR DOES HIS COMPUTER EQUIPMENT INDICATE ANY MALFUNCTION. I KNOW I AM NOT ALONE WITH THIS PROBLEM. NO ONE HAS THE SOLUTION.

NHTSA complaint #10498494 — an unverified report by a vehicle owner.

at 81,725 miles Durham, NC

EXTERIOR LIGHTING

THIS IS DANGEROUS... YOU HEAR A CLICKING SOUND, THEN YOUR HEADLIGHTS START FLASHING RANDOMLY HIGH TO LOW< LOW TO HIGH. THIS GOES ON FOR ABOUT 30 SECONDS. IT IS DANGEROUS....I HAVE TAKEN THIS JEEP TO SEVERAL PLACES AND NO ONE CAN FIND THE PROBLEM> JEEP HOWEVER WANTS TO CHARGE ME 90 TO TELL ME THEY CANT FIND THE PROBLEM. I SEE ON THE INTERNET WHERE THIS HAS BEEN GOING ON FOR A WHILE> YOU GUYS NEED TO RECALL THESE JEEPS BEFORE SOMEONE GETS KILLED>

NHTSA complaint #10487408 — an unverified report by a vehicle owner.

at 95,000 miles Columbus, OH

EXTERIOR LIGHTING

HEADLIGHTS WILL TURN OFF WITHOUT WARNING AT VARIOUS TIMES WHILE DRIVING. INTERIOR LIGHTS REMAIN ON. LIGHTS MAY FLASH ON AND OFF UP TO 4 TIMES WITHIN A FEW SECONDS. OCCURS IN HOT AND COLD WEATHER, REGARDLESS OF BUMPS IN ROAD, MAY HAPPEN JUST AFTER STARTING TO DRIVE OR AFTER MANY MILES. CLICK SOUND WILL BE HEARD INSIDE CAR WHEN LIGHTS GO OUT. LIGHTS MAY REMAIN OFF FOR NEARLY A SECOND BEFORE COMING BACK ON. JEEP DEALERSHIP UNABLE TO LOCATE ISSUE, TOLD ME TO RETURN WHEN LIGHTS GO OUT AND STAY OUT.

NHTSA complaint #10485994 — an unverified report by a vehicle owner.

at 86,000 miles Northampton, PA

EXTERIOR LIGHTING

FOR APPROXIMATELY 1YR, THE HEADLIGHTS ON MY JEEP LIBERTY SPORT 2004 HAVE BEEN FLICKERING ON AND OFF. IT USE TO HAPPEN ONLY ONCE AND AWHILE AND THEY WOULD GO RIGHT BACK ON AND THEN STAY ON. HOWEVER RECENTLY I HAVE BEEN UNABLE TO DRIVE MY JEEP AT NIGHT BECAUSE THE HEADLIGHTS CONSTANTLY GO ON AND OFF ON ME AND SOMETIMES STAY OFF.

NHTSA complaint #10471457 — an unverified report by a vehicle owner.

at 80,450 miles Melbourne, FL

EXTERIOR LIGHTING

WHILE DRIVING MY HEADLIGHTS BEGAN TO TURN ON AND OFF BY THEMSELVES. I HEAR THE CLICK CLICK LIKE THEY ARE BEING TURNED ON OR OFF BUT IT IS HAPPENING ON IT'S OWN. THIS HAS NO HAPPENED MULTIPLE TIMES AND CURRENTLY I CAN NOT DRIVE IT AT NIGHT OR DURING BAD WEATHER. IT HAPPENS IN RAPIDLY THE CARS AROUND THINK I AM FLASHING LIGHTS AT THEM. VERY DANGEROUS!

NHTSA complaint #10471231 — an unverified report by a vehicle owner.

at 50,000 miles Fort Pierce, FL

EXTERIOR LIGHTING

HEADLIGHTS GO OFF THEN BACK ON WITH A CLICKING SOUND UNDER DASH. PROBLEM IS INTERMITTENT. CHRYSLER CASE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10471275 — an unverified report by a vehicle owner.

at 60,000 miles Raleigh, NC

EXTERIOR LIGHTING

THE HEADLIGHTS WILL CUT OFF RANDOMLY WHEN DRIVING AT NIGHT. IT HAPPENS AT ALL SPEEDS. THERE IS A "CLICKING" SOUND WHEN THEY CUT OFF AND THEN BACK ON. IT SEEMS TO STOP IT WHEN I MANUALLY CUT THE HEADLIGHTS OFF AND BACK ON. THIS IS VERY DANGEROUS AND HAS HAPPENED MANY TIMES WHEN I DRIVING ON A FREEWAY AND ALSO ON LOCAL STREETS.

NHTSA complaint #10467733 — an unverified report by a vehicle owner.

at 91,100 miles Canton, GA

EXTERIOR LIGHTING

THE HEADLIGHTS FLICK ON AND OFF WHILE DRIVING. I CAN HEAR THE HEADLIGHT RELAY CLICKING WHEN THE LIGHTS CYCLE ON AND OFF. THIS IS A SIGNIFICANT SAFETY ISSUE AND BASED UPON THE NUMBER OF COMPLAINTS SHOULD BE ADDRESSED BY JEEP.

NHTSA complaint #10459503 — an unverified report by a vehicle owner.

at 68,000 miles Somers, CT

EXTERIOR LIGHTING:HEADLIGHTS

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THE HEADLIGHTS FAILED. THE LOW AND HIGH BEAMS BEGAN TO FLASH ON AND OFF, INTERMITTENTLY THE HEADLIGHTS FAIL TO COME ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS LOCATED WITHIN THE HEADLIGHT MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 104,000.

NHTSA complaint #10447353 — an unverified report by a vehicle owner.

at 38,000 miles NEW Canaan, CT

EXTERIOR LIGHTING

I OWN A JEEP LIBERTY 2004 LIGHTS FLICKER ON AND OFF SPORADICALLY HAPPENS ABOUT TWO TIMES A WEEK. MOST TIMES IT TENDS TO HAPPEN EITHER RAINY OR HUMID DAYS (IE: EARLY MORNING).

NHTSA complaint #10406136 — an unverified report by a vehicle owner.

at 70,000 miles Philadelphia, PA

EXTERIOR LIGHTING

HEADLIGHTS SPONTANEOUSLY SWITCH OFF THEN BACK ON, SOMETIMES SEVERAL TIMES IN SUCCESSION. THIS OCCURS NEARLY EVERY TIME THE VEHICLE IS OPERATED WITH LIGHTS ON. INDIVIDUAL EPISODES LAST ANYWHERE FROM 1-5 SEC, OCCUR MULTIPLE TIMES DURING ONE DRIVE INTERVAL. SIGNIFICANT SAFETY RISK FOR "BLIND" DRIVING (NO HEADLIGHTS) AND INCORRECT INTERPRETATION OF SIGNALS TO OTHER DRIVERS.

NHTSA complaint #10370189 — an unverified report by a vehicle owner.

at 40,000 miles BEL AIR, MD

EXTERIOR LIGHTING

2004 JEEP LIBERTY- THE HEADLIGHTS WILL TURN OFF AND THEN BACK ON WHILE DRIVING AND THERE IS AN AUDIBLE CLICKING SOUND WHEN THIS HAPPENS. IT STARTED HAPPENING ABOUT TWO YEARS AGO. THE VEHICLE NOW HAS ABOUT 60,000 MILES ON IT. WE HAVE HAD THE CAR TO THE DEALER AND AN INDEPENDENT MECHANIC AND THEY BOTH SAY THEY CAN NOT DETERMINE INTERMITTENT PROBLEMS. I JUST GOOGLED ABOUT THIS PROBLEM AND IT IS AMAZING HOW MANY JEEP OWNERS HAVE EXPERIENCED THIS SAME PROBLEM.

NHTSA complaint #10363064 — an unverified report by a vehicle owner.

Other 2004 Jeep Liberty problems

← Full 2004 Jeep Liberty report