FaultScore

FaultScore report

2007 Jeep Wrangler problems

Owners have filed 792 complaints about the 2007 Jeep Wrangler with NHTSA between 2006 and 2026. The largest single group is the steering. Across this model's run it ranks 17 of 33 worst.

C

FaultScore 53/100

Higher is worse. Measured against the other years of the Jeep Wrangler.

How this is worked out

The numbers

792

Complaints

22

Crashes reported

35

Fires reported

18

Injuries reported

61,900 mi

Median mileage at failure

Half of reported failures happened before this

28%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 58 vs 50 Severity 49 vs 50 Early failure 48 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 58
Against the median year of the Jeep Wrangler. 50 means typical for this model; 100 means roughly double.
Severity — 49
9.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 48
28% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2007 compares with every other Jeep Wrangler

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2007 Jeep Wrangler

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Steering 138 17.4%

2 crashes, 0 fires · median 51,572 mi

Fuel & Propulsion 117 14.8%

0 crashes, 2 fires · median 48,078 mi

Suspension 100 12.6%

1 crashes, 0 fires · median 54,500 mi

Airbags 88 11.1%

6 crashes, 0 fires · median 79,000 mi

0 crashes, 8 fires · median 75,500 mi

1 crashes, 11 fires · median 54,500 mi

2 crashes, 3 fires · median 62,500 mi

Brakes 40 5.1%

5 crashes, 1 fires · median 55,749 mi

0 crashes, 2 fires · median 58,000 mi

0 crashes, 6 fires · median 84,675 mi

Wheels 15 1.9%

1 crashes, 0 fires · median 39,000 mi

0 crashes, 1 fires · median 75,000 mi

Median failure at 119,500 miles

Median failure at 2,384 miles

2 crashes, 1 fires · median 54,000 mi

Lights 8 1.0%

Median failure at 82,000 miles

Seat Belts 7 0.9%

2 crashes, 0 fires · median 73,040 mi

Seats 2 0.3%

Median failure at 19,160 miles

Tires 2 0.3%

Median failure at 90,000 miles

Driver Assist & Collision Avoidance 1 0.1%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Engine 10 26.3%
Body 7 18.4%
Front 6 15.8%
Automatic Transmission 4 10.5%
Filler Pipe AND CAP 3 7.9%
Roof AND Pillars 3 7.9%
Control Unit/Module 3 7.9%
Motor 2 5.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 16 2.5%
1,000 – 9,999 miles 43 6.6%
10,000 – 24,999 miles 55 8.4%
25,000 – 49,999 miles 150 23.0%
50,000 – 74,999 miles 156 23.9%
75,000 – 99,999 miles 103 15.8%
100,000 – 149,999 miles 101 15.5%
150,000+ miles 28 4.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2006 peak 17 May 2026

NHTSA investigations into the 2007 Jeep Wrangler

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

EA15007 Opened 4 Dec 2015 Closed 6 Jul 2016 AIR BAGS

Air Bag Clockspring Wiring Failure

On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used....

PE15025 Opened 19 Jun 2015 Closed 7 Dec 2015 AIR BAGS

Air Bag Clockspring Wiring Failure

In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the air bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the rep...

DP14004 Opened 25 Sep 2014 Closed 24 Jul 2015 ELECTRICAL SYSTEM

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to...

PE11019 Opened 23 May 2011 Closed 7 Nov 2011 AIR BAGS

Airbag Clockspring Failure

In its July 29, 2011 response to ODI's May 27, 2011 information request letter, Chrysler provided 153 MY 2007-2008 owner reports, additional to the 28 ODI Vehicle Owner Questionnaires (VOQs), which related to the illumination of the air bag light (ABL) due to a faulty clockspring (CS) wiring circuit.The right hand drive (RHD) vehicles, which were first produced in MY 2008 and account for only 1% of vehicle production, accounted for 82 of these 181 reports (45%).The MY2007 left hand drive (LHD) vehicle accounted for 61 of the remaining 92 LHD reports and exhibited a higher complaint rate than t...

AQ10001 Opened 18 Nov 2010 Closed 28 Dec 2015 UNKNOWN OR OTHER

Fleet Vehicle Recall Completion Audit

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this...

PE10032 Opened 23 Aug 2010 Closed 16 Feb 2011 FUEL SYSTEM, GASOLINE

Fuel Spill During Refueling

ODI found the rate of warranty claims related to fuel spit back on the subject vehicles is lower than other vehicles previously recalled to correct defects related to fuel spit back.Although the rate of complaints reported to the agency on the subject vehicles is higher than or similar to the rates experienced in previous investigations where safety recalls were conducted, ODI suspects that the NHTSA safety complaints submitted by subject vehicles owners may have been influenced by internet related publicity both before and during this investigation.A safety-related defect trend has not been i...

PE09037 Opened 12 Aug 2009 Closed 17 Nov 2009 POWER TRAIN:AUTOMATIC TRANSMISSION

TRANSMISSION OVERHEATING / FIRE

IN A LETTER DATED NOVEMBER 3, 2009, CHRYSLER GROUP LLC (CHRYSLER), NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL OF APPROXIMATELY 161,000 MODEL YEAR (MY) 2007 AND 2008 JEEP WRANGLER VEHICLES BUILT WITH AUTOMATIC TRANSMISSIONS.CHRYSLER STATED THAT THESE VEHICLES WERE NOT EQUIPPED WITH A TRANSMISSION FLUID TEMPERATURE WARNING SYSTEM AND THE OPERATION OF THESE VEHICLES BEYOND THE LIMITS OF REASONABLE USAGE OVER A PERIOD OF TIME COULD RESULT IN TRANSMISSION FAILURE AND IN SOME CASES TRANSMISSION FLUID EXPULSION.THE EXPELLED FLUID COULD COME IN CONTACT WITH A HOT ENGINE OR EXHAUST COMPONENT A...

Recalls on the 2007 Jeep Wrangler

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

16V352000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mits

Risk: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

16V290000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Chrysler (FCA US LLC) is recalling certain model year 2007-2010 Jeep Wrangler JK vehicles manufactured March 2, 2006, to August 13, 2010. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.

Risk: Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.

13E010000

EQUIPMENT

Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.

Risk: If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.

10V236000

SERVICE BRAKES, HYDRAULIC

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 JEEP WRANGLER LEFT AND RIGHT HAND DRIVE PASSENGER VEHICLES MANUFACTURED FROM MAY 15, 2006 THROUGH APRIL 22, 2010. THERE MAY BE CONTACT BETWEEN THE RIGHT AND LEFT FRONT INNER FENDER LINERS AND THE RIGHT FRONT AND LEFT REAR BRAKE TUBES WHICH COULD CAUSE WEAR OF THE TUBES CAUSING A BRAKE FLUID LEAK.

Risk: A BRAKE FLUID LEAK CAN CAUSE PARTIAL LOSS OF SERVICE BRAKES AT THE AFFECTED WHEEL INCREASING THE RISK OF A CRASH.

09V436000

POWER TRAIN:AUTOMATIC TRANSMISSION

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2008 JEEP WRANGLER VEHICLES MANUFACTURED FROM JUNE 2006 THROUGH JULY 2008, EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THESE VEHICLES WERE NOT EQUIPPED WITH A TRANSMISSION FLUID TEMPERATURE WARNING SYSTEM.

Risk: FLUID COULD BOIL OVER AND MAY COME INTO CONTACT WITH A HOT ENGINE OR EXHAUST COMPONENT AND CAUSE A FIRE.

09E044000

TRAILER HITCHES

CHRYSLER IS RECALLING 308 AFTERMARKET MOPAR TOW BAR ASSEMBLIES, P/N 82209758, SOLD DURING 2007 AND 2008 CALENDAR YEAR WHICH ARE USED TO TOW MODEL YEAR 2007 AND 2008 JEEP WRANGLER VEHICLES.

Risk: THE TOW BAR CAN FAIL UNDER CERTAIN DRIVING CONDITIONS. THIS CAN RESULT IN THE TOWED VEHICLE SEPARATING FROM THE TOWING VEHICLE, POSSIBLY RESULTING IN A CRASH.

08V202000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

CHRYSLER IS RECALLING 1,585 MY 2007-2008 JEEP WRANGLER, RIGHT HAND DRIVE ONLY, VEHICLES. SOME VEHICLES MAY HAVE INSUFFICIENT CLEARANCE BETWEEN THE STEERING INTERMEDIATE SHAFT AND REAR BRAKE TUBES.

Risk: PROLONGED BRAKE TUBE CONTACT COULD WEAR A HOLE IN THE TUBE AND CAUSE A PARTIAL BRAKE SYSTEM LOSS. THIS COULD CAUSE A CRASH WITHOUT WARNING.

07V434000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.

Risk: THIS COULD CAUSE A CRASH WITHOUT WARNING.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2016265 459,492 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.

Recall 2016216 35,110 units in Canada

Airbag

Certain vehicles which are subjected to dusty environments and/or extensive usage with top/doors removed, the clockspring assembly for the driver's airbag may become damaged and fail due to dust ingress. This could compromise the airbag circuit, which would result in the illumination of the airbag warning lamp and possible non-deployment of the driver's frontal airbag during a crash where deployment is warranted, which could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the clockspring, wheel back cover, and column shroud with a design that will further reduce the amount of dirt/dust intrusion.

Recall 2010185 28,958 units in Canada

Brakes

On certain vehicles, the right and left front inner fender liners could contact the right front and left rear brake tubes respectively, which could cause a partial loss of braking at the affected wheel. A partial loss of braking could result in a crash causing property damage, personal injury or death. Correction: Dealers will trim the front inner fender liners and replace the retaining fasteners. In addition, the right front and left rear brake tubes will be inspected and brake tubes found to have the corrosion protection coating compromised will be replaced.

Recall 2009333 12,695 units in Canada

Powertrain

On certain vehicles equipped with an automatic transmission, operating under rigorous off-road conditions could cause the transmission fluid temperature to elevate to the point of causing transmission failure. Should the transmission fluid boil over, it may come into contact with a hot engine or exhaust component and cause a fire which could result in property damage, personal injury or death. Correction: Dealers will install a "HOTOIL" message in the instrument cluster and a chime to indicate elevated transmission fluid temperature.

Recall 2007305 30,468 units in Canada

Brakes

On certain vehicles, software programmed into the Antilock Brake System (ABS) electronic control module may allow a momentary delay in braking when coasting up a hill during certain conditions. This could cause a crash without warning. Correction: Dealers will reprogram the ABS electronic control module with updated software.

Recall 2007221 8,804 units in Canada

Other

On certain vehicles, the Totally Integrated Power Module (TIPM) was programmed with software that may allow the engine to stall under certain operating conditions. This could cause a crash without warning. Correction: Dealers will reprogram the TIPM.

Recall 2006373 5,886 units in Canada

Brakes

On certain vehicles, the Anti-lock Brake System (ABS) control module software may cause the rear brakes to lock-up during certain braking conditions. This could result in a loss of vehicle control and cause a crash without warning. Correction: Dealers will reprogram the ABS electronic control unit.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Yoder, CO Fire

UNKNOWN OR OTHER

i was driving my truck on Saturday march 21,2026 and all of a sudden black smoke started pouring thru my heater vents. i could no longer steer the vehicle and i put into park shut it off and left the vehicle. after we got out we could see a fire under my jeep. by the time the fire department got there my jeep was a total loss.

NHTSA complaint #11726404 — an unverified report by a vehicle owner.

at 15,000 miles Huntington, TX Fire

POWER TRAIN

WHILE I WAS DRIVING THE ENGINE OF MY JEEP CAUGHT FIRE GOT OUT OF THE VEHICLE ATTEMPTED TO PUT IT OUT WITHOUT SUCCESS THE ENGINE ENGULFED IN FLAMES AND THE WHOLE JEEP BURNT I CALLED THE POLICE AND FIRE DEPARTMENT AND POLICE CAME

NHTSA complaint #11394427 — an unverified report by a vehicle owner.

at 15,000 miles Huntington, TX Fire

STRUCTURE:BODY

WHILE I WAS DRIVING THE ENGINE OF MY JEEP CAUGHT FIRE GOT OUT OF THE VEHICLE ATTEMPTED TO PUT IT OUT WITHOUT SUCCESS THE ENGINE ENGULFED IN FLAMES AND THE WHOLE JEEP BURNT I CALLED THE POLICE AND FIRE DEPARTMENT AND POLICE CAME

NHTSA complaint #11394427 — an unverified report by a vehicle owner.

at 15,000 miles Huntington, TX Fire

ENGINE

WHILE I WAS DRIVING THE ENGINE OF MY JEEP CAUGHT FIRE GOT OUT OF THE VEHICLE ATTEMPTED TO PUT IT OUT WITHOUT SUCCESS THE ENGINE ENGULFED IN FLAMES AND THE WHOLE JEEP BURNT I CALLED THE POLICE AND FIRE DEPARTMENT AND POLICE CAME

NHTSA complaint #11394427 — an unverified report by a vehicle owner.

at 200,000 miles Tallahassee, FL Fire

POWER TRAIN

VEHICLE CAUGHT FIRE WHILE SITTING IN DRIVEWAY IN FRONT OF HOME 30 MINUTES AFTER DRIVING THE VEHICLE. TOTAL LOSS.

NHTSA complaint #11301823 — an unverified report by a vehicle owner.

at 200,000 miles Tallahassee, FL Fire

ELECTRICAL SYSTEM

VEHICLE CAUGHT FIRE WHILE SITTING IN DRIVEWAY IN FRONT OF HOME 30 MINUTES AFTER DRIVING THE VEHICLE. TOTAL LOSS.

NHTSA complaint #11301823 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 100,000 miles San Diego, CA

SERVICE BRAKES, HYDRAULIC

The contact owns a 2007 Jeep Wrangler. The contact stated while attempting to start the vehicle, the brake pedal was depressed, however the brake pedal failed to function as intended. The contact stated that the brake pedal was depressed to the floor, and the service brakes failed to engage. The contact inspected the vehicle and noticed a hole in the brake line. In addition, the brake fluid was squirting out of the brake fluid canister. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11740132 — an unverified report by a vehicle owner.

Yoder, CO Fire

UNKNOWN OR OTHER

i was driving my truck on Saturday march 21,2026 and all of a sudden black smoke started pouring thru my heater vents. i could no longer steer the vehicle and i put into park shut it off and left the vehicle. after we got out we could see a fire under my jeep. by the time the fire department got there my jeep was a total loss.

NHTSA complaint #11726404 — an unverified report by a vehicle owner.

Kingshill, VI

AIR BAGS

Vehicle Information: Make: Jeep Model: Wrangler Model Year: 2007 VIN: [XXX] Safety Recall Information: NHTSA Campaign ID: 16V-290 Manufacturer Recall Number: S33 Component: Airbag / Clock Spring This recall was previously performed by a dealership in February 2021; however, the vehicle is now experiencing the same symptoms the recall was intended to address, indicating the safety defect has reoccurred or was not permanently remedied. The vehicle is currently experiencing: Illuminated airbag (SRS) warning light Horn failure Traction control / electronic stability program warning light Erratic or abnormal A/C behavior that coincides with the SRS/steering wheel electrical faults These failures are consistent with a defective clock spring and directly impact the Supplemental Restraint System and other active safety systems. I contacted an authorized Jeep dealership to request inspection and repair of this recurring safety defect. The dealership confirmed the recall had been previously completed but refused to diagnose or repair the vehicle, stating in writing: “Due to company policy, we are unable to perform diagnostic or repair services on vehicles that are more than 10 years old.” They further stated that because the recall was marked as completed in 2021, they would not assist further and recommended I seek an independent repair facility. I believe this refusal violates the intent and requirements of the National Traffic and Motor Vehicle Safety Act (49 U.S.C. §§ 30118–30120), which requires manufacturers to remedy safety defects and does not allow age-based or policy-based refusal when a safety defect exists or reoccurs. This defect involves the airbag system and active safety features and presents an ongoing risk to vehicle occupants. I am requesting NHTSA’s assistance in reviewing this matter and ensuring that the manufacturer and/or authorized dealer fulfills their obligation to properly remedy this safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

NHTSA complaint #11708920 — an unverified report by a vehicle owner.

Kingshill, VI

STEERING

Vehicle Information: Make: Jeep Model: Wrangler Model Year: 2007 VIN: [XXX] Safety Recall Information: NHTSA Campaign ID: 16V-290 Manufacturer Recall Number: S33 Component: Airbag / Clock Spring This recall was previously performed by a dealership in February 2021; however, the vehicle is now experiencing the same symptoms the recall was intended to address, indicating the safety defect has reoccurred or was not permanently remedied. The vehicle is currently experiencing: Illuminated airbag (SRS) warning light Horn failure Traction control / electronic stability program warning light Erratic or abnormal A/C behavior that coincides with the SRS/steering wheel electrical faults These failures are consistent with a defective clock spring and directly impact the Supplemental Restraint System and other active safety systems. I contacted an authorized Jeep dealership to request inspection and repair of this recurring safety defect. The dealership confirmed the recall had been previously completed but refused to diagnose or repair the vehicle, stating in writing: “Due to company policy, we are unable to perform diagnostic or repair services on vehicles that are more than 10 years old.” They further stated that because the recall was marked as completed in 2021, they would not assist further and recommended I seek an independent repair facility. I believe this refusal violates the intent and requirements of the National Traffic and Motor Vehicle Safety Act (49 U.S.C. §§ 30118–30120), which requires manufacturers to remedy safety defects and does not allow age-based or policy-based refusal when a safety defect exists or reoccurs. This defect involves the airbag system and active safety features and presents an ongoing risk to vehicle occupants. I am requesting NHTSA’s assistance in reviewing this matter and ensuring that the manufacturer and/or authorized dealer fulfills their obligation to properly remedy this safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

NHTSA complaint #11708920 — an unverified report by a vehicle owner.

Kingshill, VI

ELECTRICAL SYSTEM

Vehicle Information: Make: Jeep Model: Wrangler Model Year: 2007 VIN: [XXX] Safety Recall Information: NHTSA Campaign ID: 16V-290 Manufacturer Recall Number: S33 Component: Airbag / Clock Spring This recall was previously performed by a dealership in February 2021; however, the vehicle is now experiencing the same symptoms the recall was intended to address, indicating the safety defect has reoccurred or was not permanently remedied. The vehicle is currently experiencing: Illuminated airbag (SRS) warning light Horn failure Traction control / electronic stability program warning light Erratic or abnormal A/C behavior that coincides with the SRS/steering wheel electrical faults These failures are consistent with a defective clock spring and directly impact the Supplemental Restraint System and other active safety systems. I contacted an authorized Jeep dealership to request inspection and repair of this recurring safety defect. The dealership confirmed the recall had been previously completed but refused to diagnose or repair the vehicle, stating in writing: “Due to company policy, we are unable to perform diagnostic or repair services on vehicles that are more than 10 years old.” They further stated that because the recall was marked as completed in 2021, they would not assist further and recommended I seek an independent repair facility. I believe this refusal violates the intent and requirements of the National Traffic and Motor Vehicle Safety Act (49 U.S.C. §§ 30118–30120), which requires manufacturers to remedy safety defects and does not allow age-based or policy-based refusal when a safety defect exists or reoccurs. This defect involves the airbag system and active safety features and presents an ongoing risk to vehicle occupants. I am requesting NHTSA’s assistance in reviewing this matter and ensuring that the manufacturer and/or authorized dealer fulfills their obligation to properly remedy this safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

NHTSA complaint #11708920 — an unverified report by a vehicle owner.

Ash Grove, MO

UNKNOWN OR OTHER

The Bushing which attaches my shifter to the shifting cable keeps coming off/ breaking. 4 times in about 6-8 weeks. The first 3 times D N C auto repair in Ash Grove, Mo fixed for me. Today im having my Jeep towed to Corwin Dodge Jeep.

NHTSA complaint #11701932 — an unverified report by a vehicle owner.

Winchester, CA

SERVICE BRAKES

ABS MODULE fault Abs Traction control inoperable, no parts available, no fixes available.

NHTSA complaint #11689036 — an unverified report by a vehicle owner.

Lake View, SC

SEAT BELTS

Seatbelt will not unlatch

NHTSA complaint #11682159 — an unverified report by a vehicle owner.

Nashville, TN

ELECTRICAL SYSTEM

TIPM failure. Recall 07V291000 My vehicle (2007 Jeep Wrangler) is not included in the recall, although it was recalled for this model. Car suddenly had a variety of bizarre electrical malfunctions including wipers acting on their own, difficulty starting, and stalling while driving. Mechanic inspection ($150) Also contirmed that it is the TIPM. The vehicle is too dangerous to drive before the TIPM is replaced.

NHTSA complaint #11674312 — an unverified report by a vehicle owner.

Nashville, TN

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

TIPM failure. Recall 07V291000 My vehicle (2007 Jeep Wrangler) is not included in the recall, although it was recalled for this model. Car suddenly had a variety of bizarre electrical malfunctions including wipers acting on their own, difficulty starting, and stalling while driving. Mechanic inspection ($150) Also contirmed that it is the TIPM. The vehicle is too dangerous to drive before the TIPM is replaced.

NHTSA complaint #11674312 — an unverified report by a vehicle owner.

Riverside, CT

ELECTRICAL SYSTEM

In 2022, I paid over $15,000 to an official Jeep dealership (Chrysler Dodge Jeep RAM City, Greenwich CT) to replace the engine in my Jeep Wrangler. Without clear disclosure or consent, they installed a non-OEM Jasper remanufactured engine. The invoice misleadingly stated “ALL PARTS ARE NEW UNLESS OTHERWISE INDICATED,” with no mention of Jasper or warranty terms. The vehicle began malfunctioning almost immediately, raising multiple serious safety concerns, confirmed by written service exchanges: •“The Jeep is stopping alone! Just crazy, brakes come on alone” — 🛑 Spontaneous brake engagement poses a serious crash risk. •“It also smells strong gas when turning the car on” — 🚨 Potential fuel leak or misfire, which is a fire hazard. •“The Jeep is malfunctioning,” “check engine light came back on,” “needs a PCM”, followed by: “I’m not sure this is a computer problem, but the motor you folks placed in the car.” — ⚠️ Suggests deeper integration issues between the engine and vehicle electronics. After only ~8,000 miles, the engine failed again. I spent thousands more with an independent mechanic, who found that several parts supposedly replaced in 2022 were already failing again (spark plugs, oil cooler, manifold gaskets, thermostat). This points to reused components, poor-quality parts, or improper installation. Stellantis refuses to assist, claiming their dealership is “independent,” despite operating under Stellantis branding and authorization. A Stellantis rep confirmed they would only file an internal complaint and left me to handle everything alone. This reflects mechanical negligence, brand-level accountability failures, and clear safety threats. I’m requesting NHTSA investigate: •Post-engine replacement safety hazards and quality of work and materials •Dangerous servicing practices at this authorized dealership (if not many or all of them) •Stellantis’ lack of oversight over branded repairs

NHTSA complaint #11663997 — an unverified report by a vehicle owner.

Riverside, CT

ENGINE

In 2022, I paid over $15,000 to an official Jeep dealership (Chrysler Dodge Jeep RAM City, Greenwich CT) to replace the engine in my Jeep Wrangler. Without clear disclosure or consent, they installed a non-OEM Jasper remanufactured engine. The invoice misleadingly stated “ALL PARTS ARE NEW UNLESS OTHERWISE INDICATED,” with no mention of Jasper or warranty terms. The vehicle began malfunctioning almost immediately, raising multiple serious safety concerns, confirmed by written service exchanges: •“The Jeep is stopping alone! Just crazy, brakes come on alone” — 🛑 Spontaneous brake engagement poses a serious crash risk. •“It also smells strong gas when turning the car on” — 🚨 Potential fuel leak or misfire, which is a fire hazard. •“The Jeep is malfunctioning,” “check engine light came back on,” “needs a PCM”, followed by: “I’m not sure this is a computer problem, but the motor you folks placed in the car.” — ⚠️ Suggests deeper integration issues between the engine and vehicle electronics. After only ~8,000 miles, the engine failed again. I spent thousands more with an independent mechanic, who found that several parts supposedly replaced in 2022 were already failing again (spark plugs, oil cooler, manifold gaskets, thermostat). This points to reused components, poor-quality parts, or improper installation. Stellantis refuses to assist, claiming their dealership is “independent,” despite operating under Stellantis branding and authorization. A Stellantis rep confirmed they would only file an internal complaint and left me to handle everything alone. This reflects mechanical negligence, brand-level accountability failures, and clear safety threats. I’m requesting NHTSA investigate: •Post-engine replacement safety hazards and quality of work and materials •Dangerous servicing practices at this authorized dealership (if not many or all of them) •Stellantis’ lack of oversight over branded repairs

NHTSA complaint #11663997 — an unverified report by a vehicle owner.

Riverside, CT

FUEL/PROPULSION SYSTEM

In 2022, I paid over $15,000 to an official Jeep dealership (Chrysler Dodge Jeep RAM City, Greenwich CT) to replace the engine in my Jeep Wrangler. Without clear disclosure or consent, they installed a non-OEM Jasper remanufactured engine. The invoice misleadingly stated “ALL PARTS ARE NEW UNLESS OTHERWISE INDICATED,” with no mention of Jasper or warranty terms. The vehicle began malfunctioning almost immediately, raising multiple serious safety concerns, confirmed by written service exchanges: •“The Jeep is stopping alone! Just crazy, brakes come on alone” — 🛑 Spontaneous brake engagement poses a serious crash risk. •“It also smells strong gas when turning the car on” — 🚨 Potential fuel leak or misfire, which is a fire hazard. •“The Jeep is malfunctioning,” “check engine light came back on,” “needs a PCM”, followed by: “I’m not sure this is a computer problem, but the motor you folks placed in the car.” — ⚠️ Suggests deeper integration issues between the engine and vehicle electronics. After only ~8,000 miles, the engine failed again. I spent thousands more with an independent mechanic, who found that several parts supposedly replaced in 2022 were already failing again (spark plugs, oil cooler, manifold gaskets, thermostat). This points to reused components, poor-quality parts, or improper installation. Stellantis refuses to assist, claiming their dealership is “independent,” despite operating under Stellantis branding and authorization. A Stellantis rep confirmed they would only file an internal complaint and left me to handle everything alone. This reflects mechanical negligence, brand-level accountability failures, and clear safety threats. I’m requesting NHTSA investigate: •Post-engine replacement safety hazards and quality of work and materials •Dangerous servicing practices at this authorized dealership (if not many or all of them) •Stellantis’ lack of oversight over branded repairs

NHTSA complaint #11663997 — an unverified report by a vehicle owner.

at 86,000 miles Alexandria, VA

SERVICE BRAKES, HYDRAULIC

The contact owns a 2007 Jeep Wrangler. The contact stated that while driving into a parking area, the contact heard a loud bang, prompting the contact to attempt to stop the vehicle. The contact stated that the brake pedal needed to be pumped several times before the vehicle came to a stop. After a visual inspection, the contact observed that the rear passenger side tire was punctured, and the brake caliper and rotor had detached. The contact believed that the failure of the caliper had punctured the tire. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.

NHTSA complaint #11649055 — an unverified report by a vehicle owner.

Dartmouth, MA

AIR BAGS

I have 5 recalls but have been told by the dealer that because my vehicle is a re-constructed title that recalls cannot be done. Is this true?

NHTSA complaint #11645698 — an unverified report by a vehicle owner.

Capistrano Beach, CA, CA

STEERING

when i drive the vehicle, i goes into this shaky mode where i have to completely stop the car and restart it. this happens if i hit any kind of bump. I brake every bump that i see hoping it will stop but today is got so bad i could not move. Also the braking for driving down a curvy mountain. I almost got in multiple accidents this week

NHTSA complaint #11617995 — an unverified report by a vehicle owner.

Capistrano Beach, CA, CA

SUSPENSION

when i drive the vehicle, i goes into this shaky mode where i have to completely stop the car and restart it. this happens if i hit any kind of bump. I brake every bump that i see hoping it will stop but today is got so bad i could not move. Also the braking for driving down a curvy mountain. I almost got in multiple accidents this week

NHTSA complaint #11617995 — an unverified report by a vehicle owner.

Capistrano Beach, CA, CA

SERVICE BRAKES

when i drive the vehicle, i goes into this shaky mode where i have to completely stop the car and restart it. this happens if i hit any kind of bump. I brake every bump that i see hoping it will stop but today is got so bad i could not move. Also the braking for driving down a curvy mountain. I almost got in multiple accidents this week

NHTSA complaint #11617995 — an unverified report by a vehicle owner.

at 80,000 miles Des Moines, IA

ELECTRICAL SYSTEM:STARTER ASSEMBLY

The contact owns a 2007 Jeep Wrangler. The contact stated that while attempting to start the vehicle, the vehicle briefly failed to start before returning to normal functionality. After starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 80,000.

NHTSA complaint #11594023 — an unverified report by a vehicle owner.

Pulaski, TN

AIR BAGS

Delearship claims they repaired three recalls on vehicle... but they did not!!

NHTSA complaint #11541189 — an unverified report by a vehicle owner.

Pulaski, TN

AIR BAGS

There was not an incident, thankfully. However, I was billed for recalls to be complete, but they were not actually completed. I have attached the receipt showing where the service department claimed they completed the recalls but Jeep Corporate states the recalls have NOT been completed and are still open recalls. This service department has been dishonest about several other issues as well.

NHTSA complaint #11539888 — an unverified report by a vehicle owner.

Walker, LA

AIR BAGS

I called the dealership to see what do I need to do for my recall they told me to bring my car in. I brought my car in and they said that I need a appointment to bring it back on 7/25/2023. I brought it back on 7/25/23 and they kept it until 7/28/23 told be that they need to order parts. They have not contacted me. I would like to file a complaint All Star Dodge in Denham Springs, Louisiana 225-523-3652. Please let me know what I need to do. I have had 2 people come to my house about this recall and the dealership has been no help! Michelle Smith 225-931-5276

NHTSA complaint #11535945 — an unverified report by a vehicle owner.

Show Low, AZ

EXTERIOR LIGHTING

Premature failure of TIPM, multifunction headlight switch and multifunction switch.causing no wipers or turn signals engine shuts down randomly. Faulty rollover valve in gas tank that leaks fumes and gas spits from fuel fill when full

NHTSA complaint #11496936 — an unverified report by a vehicle owner.

Show Low, AZ

ELECTRICAL SYSTEM

Premature failure of TIPM, multifunction headlight switch and multifunction switch.causing no wipers or turn signals engine shuts down randomly. Faulty rollover valve in gas tank that leaks fumes and gas spits from fuel fill when full

NHTSA complaint #11496936 — an unverified report by a vehicle owner.

Show Low, AZ

VISIBILITY/WIPER

Premature failure of TIPM, multifunction headlight switch and multifunction switch.causing no wipers or turn signals engine shuts down randomly. Faulty rollover valve in gas tank that leaks fumes and gas spits from fuel fill when full

NHTSA complaint #11496936 — an unverified report by a vehicle owner.