Owners have filed 792 complaints
about the 2007 Jeep Wrangler with NHTSA between 2006 and 2026.
The largest single group is the steering.
Across this model's run it ranks 17 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 58
Against the median year of the Jeep Wrangler. 50 means typical for this
model; 100 means roughly double.
Severity — 49
9.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 48
28% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
1026.3%
Body
718.4%
Front
615.8%
Automatic Transmission
410.5%
Filler Pipe AND CAP
37.9%
Roof AND Pillars
37.9%
Control Unit/Module
37.9%
Motor
25.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
162.5%
1,000 – 9,999 miles
436.6%
10,000 – 24,999 miles
558.4%
25,000 – 49,999 miles
15023.0%
50,000 – 74,999 miles
15623.9%
75,000 – 99,999 miles
10315.8%
100,000 – 149,999 miles
10115.5%
150,000+ miles
284.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2006peak 17May 2026
NHTSA investigations into the 2007 Jeep Wrangler
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA15007Opened 4 Dec 2015Closed 6 Jul 2016AIR BAGS
Air Bag Clockspring Wiring Failure
On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used....
PE15025Opened 19 Jun 2015Closed 7 Dec 2015AIR BAGS
Air Bag Clockspring Wiring Failure
In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the air bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the rep...
DP14004Opened 25 Sep 2014Closed 24 Jul 2015ELECTRICAL SYSTEM
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to...
PE11019Opened 23 May 2011Closed 7 Nov 2011AIR BAGS
Airbag Clockspring Failure
In its July 29, 2011 response to ODI's May 27, 2011 information request letter, Chrysler provided 153 MY 2007-2008 owner reports, additional to the 28 ODI Vehicle Owner Questionnaires (VOQs), which related to the illumination of the air bag light (ABL) due to a faulty clockspring (CS) wiring circuit.The right hand drive (RHD) vehicles, which were first produced in MY 2008 and account for only 1% of vehicle production, accounted for 82 of these 181 reports (45%).The MY2007 left hand drive (LHD) vehicle accounted for 61 of the remaining 92 LHD reports and exhibited a higher complaint rate than t...
AQ10001Opened 18 Nov 2010Closed 28 Dec 2015UNKNOWN OR OTHER
Fleet Vehicle Recall Completion Audit
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this...
PE10032Opened 23 Aug 2010Closed 16 Feb 2011FUEL SYSTEM, GASOLINE
Fuel Spill During Refueling
ODI found the rate of warranty claims related to fuel spit back on the subject vehicles is lower than other vehicles previously recalled to correct defects related to fuel spit back.Although the rate of complaints reported to the agency on the subject vehicles is higher than or similar to the rates experienced in previous investigations where safety recalls were conducted, ODI suspects that the NHTSA safety complaints submitted by subject vehicles owners may have been influenced by internet related publicity both before and during this investigation.A safety-related defect trend has not been i...
PE09037Opened 12 Aug 2009Closed 17 Nov 2009POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION OVERHEATING / FIRE
IN A LETTER DATED NOVEMBER 3, 2009, CHRYSLER GROUP LLC (CHRYSLER), NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL OF APPROXIMATELY 161,000 MODEL YEAR (MY) 2007 AND 2008 JEEP WRANGLER VEHICLES BUILT WITH AUTOMATIC TRANSMISSIONS.CHRYSLER STATED THAT THESE VEHICLES WERE NOT EQUIPPED WITH A TRANSMISSION FLUID TEMPERATURE WARNING SYSTEM AND THE OPERATION OF THESE VEHICLES BEYOND THE LIMITS OF REASONABLE USAGE OVER A PERIOD OF TIME COULD RESULT IN TRANSMISSION FAILURE AND IN SOME CASES TRANSMISSION FLUID EXPULSION.THE EXPELLED FLUID COULD COME IN CONTACT WITH A HOT ENGINE OR EXHAUST COMPONENT A...
Recalls on the 2007 Jeep Wrangler
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
16V352000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mits
Risk: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V290000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain model year 2007-2010 Jeep Wrangler JK vehicles manufactured March 2, 2006, to August 13, 2010. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Risk: Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
13E010000
EQUIPMENT
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
Risk: If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
10V236000
SERVICE BRAKES, HYDRAULIC
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 JEEP WRANGLER LEFT AND RIGHT HAND DRIVE PASSENGER VEHICLES MANUFACTURED FROM MAY 15, 2006 THROUGH APRIL 22, 2010. THERE MAY BE CONTACT BETWEEN THE RIGHT AND LEFT FRONT INNER FENDER LINERS AND THE RIGHT FRONT AND LEFT REAR BRAKE TUBES WHICH COULD CAUSE WEAR OF THE TUBES CAUSING A BRAKE FLUID LEAK.
Risk: A BRAKE FLUID LEAK CAN CAUSE PARTIAL LOSS OF SERVICE BRAKES AT THE AFFECTED WHEEL INCREASING THE RISK OF A CRASH.
09V436000
POWER TRAIN:AUTOMATIC TRANSMISSION
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2008 JEEP WRANGLER VEHICLES MANUFACTURED FROM JUNE 2006 THROUGH JULY 2008, EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THESE VEHICLES WERE NOT EQUIPPED WITH A TRANSMISSION FLUID TEMPERATURE WARNING SYSTEM.
Risk: FLUID COULD BOIL OVER AND MAY COME INTO CONTACT WITH A HOT ENGINE OR EXHAUST COMPONENT AND CAUSE A FIRE.
09E044000
TRAILER HITCHES
CHRYSLER IS RECALLING 308 AFTERMARKET MOPAR TOW BAR ASSEMBLIES, P/N 82209758, SOLD DURING 2007 AND 2008 CALENDAR YEAR WHICH ARE USED TO TOW MODEL YEAR 2007 AND 2008 JEEP WRANGLER VEHICLES.
Risk: THE TOW BAR CAN FAIL UNDER CERTAIN DRIVING CONDITIONS. THIS CAN RESULT IN THE TOWED VEHICLE SEPARATING FROM THE TOWING VEHICLE, POSSIBLY RESULTING IN A CRASH.
08V202000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
CHRYSLER IS RECALLING 1,585 MY 2007-2008 JEEP WRANGLER, RIGHT HAND DRIVE ONLY, VEHICLES. SOME VEHICLES MAY HAVE INSUFFICIENT CLEARANCE BETWEEN THE STEERING INTERMEDIATE SHAFT AND REAR BRAKE TUBES.
Risk: PROLONGED BRAKE TUBE CONTACT COULD WEAR A HOLE IN THE TUBE AND CAUSE A PARTIAL BRAKE SYSTEM LOSS. THIS COULD CAUSE A CRASH WITHOUT WARNING.
07V434000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Risk: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2016265459,492 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
Recall 201621635,110 units in Canada
Airbag
Certain vehicles which are subjected to dusty environments and/or extensive usage with top/doors removed, the clockspring assembly for the driver's airbag may become damaged and fail due to dust ingress. This could compromise the airbag circuit, which would result in the illumination of the airbag warning lamp and possible non-deployment of the driver's frontal airbag during a crash where deployment is warranted, which could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the clockspring, wheel back cover, and column shroud with a design that will further reduce the amount of dirt/dust intrusion.
Recall 201018528,958 units in Canada
Brakes
On certain vehicles, the right and left front inner fender liners could contact the right front and left rear brake tubes respectively, which could cause a partial loss of braking at the affected wheel. A partial loss of braking could result in a crash causing property damage, personal injury or death. Correction: Dealers will trim the front inner fender liners and replace the retaining fasteners. In addition, the right front and left rear brake tubes will be inspected and brake tubes found to have the corrosion protection coating compromised will be replaced.
Recall 200933312,695 units in Canada
Powertrain
On certain vehicles equipped with an automatic transmission, operating under rigorous off-road conditions could cause the transmission fluid temperature to elevate to the point of causing transmission failure. Should the transmission fluid boil over, it may come into contact with a hot engine or exhaust component and cause a fire which could result in property damage, personal injury or death. Correction: Dealers will install a "HOTOIL" message in the instrument cluster and a chime to indicate elevated transmission fluid temperature.
Recall 200730530,468 units in Canada
Brakes
On certain vehicles, software programmed into the Antilock Brake System (ABS) electronic control module may allow a momentary delay in braking when coasting up a hill during certain conditions. This could cause a crash without warning. Correction: Dealers will reprogram the ABS electronic control module with updated software.
Recall 20072218,804 units in Canada
Other
On certain vehicles, the Totally Integrated Power Module (TIPM) was programmed with software that may allow the engine to stall under certain operating conditions. This could cause a crash without warning. Correction: Dealers will reprogram the TIPM.
Recall 20063735,886 units in Canada
Brakes
On certain vehicles, the Anti-lock Brake System (ABS) control module software may cause the rear brakes to lock-up during certain braking conditions. This could result in a loss of vehicle control and cause a crash without warning. Correction: Dealers will reprogram the ABS electronic control unit.
Reports where the owner recorded a crash, a fire, an injury or a death.
Yoder, COFire
UNKNOWN OR OTHER
i was driving my truck on Saturday march 21,2026 and all of a sudden black smoke started pouring thru my heater vents. i could no longer steer the vehicle and i put into park shut it off and left the vehicle. after we got out we could see a fire under my jeep. by the time the fire department got there my jeep was a total loss.
NHTSA complaint #11726404 — an unverified report by a vehicle owner.
at 15,000 milesHuntington, TXFire
POWER TRAIN
WHILE I WAS DRIVING THE ENGINE OF MY JEEP CAUGHT FIRE GOT OUT OF THE VEHICLE ATTEMPTED TO PUT IT OUT WITHOUT SUCCESS THE ENGINE ENGULFED IN FLAMES AND THE WHOLE JEEP BURNT I CALLED THE POLICE AND FIRE DEPARTMENT AND POLICE CAME
NHTSA complaint #11394427 — an unverified report by a vehicle owner.
at 15,000 milesHuntington, TXFire
STRUCTURE:BODY
WHILE I WAS DRIVING THE ENGINE OF MY JEEP CAUGHT FIRE GOT OUT OF THE VEHICLE ATTEMPTED TO PUT IT OUT WITHOUT SUCCESS THE ENGINE ENGULFED IN FLAMES AND THE WHOLE JEEP BURNT I CALLED THE POLICE AND FIRE DEPARTMENT AND POLICE CAME
NHTSA complaint #11394427 — an unverified report by a vehicle owner.
at 15,000 milesHuntington, TXFire
ENGINE
WHILE I WAS DRIVING THE ENGINE OF MY JEEP CAUGHT FIRE GOT OUT OF THE VEHICLE ATTEMPTED TO PUT IT OUT WITHOUT SUCCESS THE ENGINE ENGULFED IN FLAMES AND THE WHOLE JEEP BURNT I CALLED THE POLICE AND FIRE DEPARTMENT AND POLICE CAME
NHTSA complaint #11394427 — an unverified report by a vehicle owner.
at 200,000 milesTallahassee, FLFire
POWER TRAIN
VEHICLE CAUGHT FIRE WHILE SITTING IN DRIVEWAY IN FRONT OF HOME 30 MINUTES AFTER DRIVING THE VEHICLE. TOTAL LOSS.
NHTSA complaint #11301823 — an unverified report by a vehicle owner.
at 200,000 milesTallahassee, FLFire
ELECTRICAL SYSTEM
VEHICLE CAUGHT FIRE WHILE SITTING IN DRIVEWAY IN FRONT OF HOME 30 MINUTES AFTER DRIVING THE VEHICLE. TOTAL LOSS.
NHTSA complaint #11301823 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 100,000 milesSan Diego, CA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2007 Jeep Wrangler. The contact stated while attempting to start the vehicle, the brake pedal was depressed, however the brake pedal failed to function as intended. The contact stated that the brake pedal was depressed to the floor, and the service brakes failed to engage. The contact inspected the vehicle and noticed a hole in the brake line. In addition, the brake fluid was squirting out of the brake fluid canister. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11740132 — an unverified report by a vehicle owner.
Yoder, COFire
UNKNOWN OR OTHER
i was driving my truck on Saturday march 21,2026 and all of a sudden black smoke started pouring thru my heater vents. i could no longer steer the vehicle and i put into park shut it off and left the vehicle. after we got out we could see a fire under my jeep. by the time the fire department got there my jeep was a total loss.
NHTSA complaint #11726404 — an unverified report by a vehicle owner.
Kingshill, VI
AIR BAGS
Vehicle Information: Make: Jeep Model: Wrangler Model Year: 2007 VIN: [XXX] Safety Recall Information: NHTSA Campaign ID: 16V-290 Manufacturer Recall Number: S33 Component: Airbag / Clock Spring This recall was previously performed by a dealership in February 2021; however, the vehicle is now experiencing the same symptoms the recall was intended to address, indicating the safety defect has reoccurred or was not permanently remedied. The vehicle is currently experiencing: Illuminated airbag (SRS) warning light Horn failure Traction control / electronic stability program warning light Erratic or abnormal A/C behavior that coincides with the SRS/steering wheel electrical faults These failures are consistent with a defective clock spring and directly impact the Supplemental Restraint System and other active safety systems. I contacted an authorized Jeep dealership to request inspection and repair of this recurring safety defect. The dealership confirmed the recall had been previously completed but refused to diagnose or repair the vehicle, stating in writing: “Due to company policy, we are unable to perform diagnostic or repair services on vehicles that are more than 10 years old.” They further stated that because the recall was marked as completed in 2021, they would not assist further and recommended I seek an independent repair facility. I believe this refusal violates the intent and requirements of the National Traffic and Motor Vehicle Safety Act (49 U.S.C. §§ 30118–30120), which requires manufacturers to remedy safety defects and does not allow age-based or policy-based refusal when a safety defect exists or reoccurs. This defect involves the airbag system and active safety features and presents an ongoing risk to vehicle occupants. I am requesting NHTSA’s assistance in reviewing this matter and ensuring that the manufacturer and/or authorized dealer fulfills their obligation to properly remedy this safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
NHTSA complaint #11708920 — an unverified report by a vehicle owner.
Kingshill, VI
STEERING
Vehicle Information: Make: Jeep Model: Wrangler Model Year: 2007 VIN: [XXX] Safety Recall Information: NHTSA Campaign ID: 16V-290 Manufacturer Recall Number: S33 Component: Airbag / Clock Spring This recall was previously performed by a dealership in February 2021; however, the vehicle is now experiencing the same symptoms the recall was intended to address, indicating the safety defect has reoccurred or was not permanently remedied. The vehicle is currently experiencing: Illuminated airbag (SRS) warning light Horn failure Traction control / electronic stability program warning light Erratic or abnormal A/C behavior that coincides with the SRS/steering wheel electrical faults These failures are consistent with a defective clock spring and directly impact the Supplemental Restraint System and other active safety systems. I contacted an authorized Jeep dealership to request inspection and repair of this recurring safety defect. The dealership confirmed the recall had been previously completed but refused to diagnose or repair the vehicle, stating in writing: “Due to company policy, we are unable to perform diagnostic or repair services on vehicles that are more than 10 years old.” They further stated that because the recall was marked as completed in 2021, they would not assist further and recommended I seek an independent repair facility. I believe this refusal violates the intent and requirements of the National Traffic and Motor Vehicle Safety Act (49 U.S.C. §§ 30118–30120), which requires manufacturers to remedy safety defects and does not allow age-based or policy-based refusal when a safety defect exists or reoccurs. This defect involves the airbag system and active safety features and presents an ongoing risk to vehicle occupants. I am requesting NHTSA’s assistance in reviewing this matter and ensuring that the manufacturer and/or authorized dealer fulfills their obligation to properly remedy this safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
NHTSA complaint #11708920 — an unverified report by a vehicle owner.
Kingshill, VI
ELECTRICAL SYSTEM
Vehicle Information: Make: Jeep Model: Wrangler Model Year: 2007 VIN: [XXX] Safety Recall Information: NHTSA Campaign ID: 16V-290 Manufacturer Recall Number: S33 Component: Airbag / Clock Spring This recall was previously performed by a dealership in February 2021; however, the vehicle is now experiencing the same symptoms the recall was intended to address, indicating the safety defect has reoccurred or was not permanently remedied. The vehicle is currently experiencing: Illuminated airbag (SRS) warning light Horn failure Traction control / electronic stability program warning light Erratic or abnormal A/C behavior that coincides with the SRS/steering wheel electrical faults These failures are consistent with a defective clock spring and directly impact the Supplemental Restraint System and other active safety systems. I contacted an authorized Jeep dealership to request inspection and repair of this recurring safety defect. The dealership confirmed the recall had been previously completed but refused to diagnose or repair the vehicle, stating in writing: “Due to company policy, we are unable to perform diagnostic or repair services on vehicles that are more than 10 years old.” They further stated that because the recall was marked as completed in 2021, they would not assist further and recommended I seek an independent repair facility. I believe this refusal violates the intent and requirements of the National Traffic and Motor Vehicle Safety Act (49 U.S.C. §§ 30118–30120), which requires manufacturers to remedy safety defects and does not allow age-based or policy-based refusal when a safety defect exists or reoccurs. This defect involves the airbag system and active safety features and presents an ongoing risk to vehicle occupants. I am requesting NHTSA’s assistance in reviewing this matter and ensuring that the manufacturer and/or authorized dealer fulfills their obligation to properly remedy this safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5
NHTSA complaint #11708920 — an unverified report by a vehicle owner.
Ash Grove, MO
UNKNOWN OR OTHER
The Bushing which attaches my shifter to the shifting cable keeps coming off/ breaking. 4 times in about 6-8 weeks. The first 3 times D N C auto repair in Ash Grove, Mo fixed for me. Today im having my Jeep towed to Corwin Dodge Jeep.
NHTSA complaint #11701932 — an unverified report by a vehicle owner.
Winchester, CA
SERVICE BRAKES
ABS MODULE fault Abs Traction control inoperable, no parts available, no fixes available.
NHTSA complaint #11689036 — an unverified report by a vehicle owner.
Lake View, SC
SEAT BELTS
Seatbelt will not unlatch
NHTSA complaint #11682159 — an unverified report by a vehicle owner.
Nashville, TN
ELECTRICAL SYSTEM
TIPM failure. Recall 07V291000 My vehicle (2007 Jeep Wrangler) is not included in the recall, although it was recalled for this model. Car suddenly had a variety of bizarre electrical malfunctions including wipers acting on their own, difficulty starting, and stalling while driving. Mechanic inspection ($150) Also contirmed that it is the TIPM. The vehicle is too dangerous to drive before the TIPM is replaced.
NHTSA complaint #11674312 — an unverified report by a vehicle owner.
TIPM failure. Recall 07V291000 My vehicle (2007 Jeep Wrangler) is not included in the recall, although it was recalled for this model. Car suddenly had a variety of bizarre electrical malfunctions including wipers acting on their own, difficulty starting, and stalling while driving. Mechanic inspection ($150) Also contirmed that it is the TIPM. The vehicle is too dangerous to drive before the TIPM is replaced.
NHTSA complaint #11674312 — an unverified report by a vehicle owner.
Riverside, CT
ELECTRICAL SYSTEM
In 2022, I paid over $15,000 to an official Jeep dealership (Chrysler Dodge Jeep RAM City, Greenwich CT) to replace the engine in my Jeep Wrangler. Without clear disclosure or consent, they installed a non-OEM Jasper remanufactured engine. The invoice misleadingly stated “ALL PARTS ARE NEW UNLESS OTHERWISE INDICATED,” with no mention of Jasper or warranty terms. The vehicle began malfunctioning almost immediately, raising multiple serious safety concerns, confirmed by written service exchanges: •“The Jeep is stopping alone! Just crazy, brakes come on alone” — 🛑 Spontaneous brake engagement poses a serious crash risk. •“It also smells strong gas when turning the car on” — 🚨 Potential fuel leak or misfire, which is a fire hazard. •“The Jeep is malfunctioning,” “check engine light came back on,” “needs a PCM”, followed by: “I’m not sure this is a computer problem, but the motor you folks placed in the car.” — ⚠️ Suggests deeper integration issues between the engine and vehicle electronics. After only ~8,000 miles, the engine failed again. I spent thousands more with an independent mechanic, who found that several parts supposedly replaced in 2022 were already failing again (spark plugs, oil cooler, manifold gaskets, thermostat). This points to reused components, poor-quality parts, or improper installation. Stellantis refuses to assist, claiming their dealership is “independent,” despite operating under Stellantis branding and authorization. A Stellantis rep confirmed they would only file an internal complaint and left me to handle everything alone. This reflects mechanical negligence, brand-level accountability failures, and clear safety threats. I’m requesting NHTSA investigate: •Post-engine replacement safety hazards and quality of work and materials •Dangerous servicing practices at this authorized dealership (if not many or all of them) •Stellantis’ lack of oversight over branded repairs
NHTSA complaint #11663997 — an unverified report by a vehicle owner.
Riverside, CT
ENGINE
In 2022, I paid over $15,000 to an official Jeep dealership (Chrysler Dodge Jeep RAM City, Greenwich CT) to replace the engine in my Jeep Wrangler. Without clear disclosure or consent, they installed a non-OEM Jasper remanufactured engine. The invoice misleadingly stated “ALL PARTS ARE NEW UNLESS OTHERWISE INDICATED,” with no mention of Jasper or warranty terms. The vehicle began malfunctioning almost immediately, raising multiple serious safety concerns, confirmed by written service exchanges: •“The Jeep is stopping alone! Just crazy, brakes come on alone” — 🛑 Spontaneous brake engagement poses a serious crash risk. •“It also smells strong gas when turning the car on” — 🚨 Potential fuel leak or misfire, which is a fire hazard. •“The Jeep is malfunctioning,” “check engine light came back on,” “needs a PCM”, followed by: “I’m not sure this is a computer problem, but the motor you folks placed in the car.” — ⚠️ Suggests deeper integration issues between the engine and vehicle electronics. After only ~8,000 miles, the engine failed again. I spent thousands more with an independent mechanic, who found that several parts supposedly replaced in 2022 were already failing again (spark plugs, oil cooler, manifold gaskets, thermostat). This points to reused components, poor-quality parts, or improper installation. Stellantis refuses to assist, claiming their dealership is “independent,” despite operating under Stellantis branding and authorization. A Stellantis rep confirmed they would only file an internal complaint and left me to handle everything alone. This reflects mechanical negligence, brand-level accountability failures, and clear safety threats. I’m requesting NHTSA investigate: •Post-engine replacement safety hazards and quality of work and materials •Dangerous servicing practices at this authorized dealership (if not many or all of them) •Stellantis’ lack of oversight over branded repairs
NHTSA complaint #11663997 — an unverified report by a vehicle owner.
Riverside, CT
FUEL/PROPULSION SYSTEM
In 2022, I paid over $15,000 to an official Jeep dealership (Chrysler Dodge Jeep RAM City, Greenwich CT) to replace the engine in my Jeep Wrangler. Without clear disclosure or consent, they installed a non-OEM Jasper remanufactured engine. The invoice misleadingly stated “ALL PARTS ARE NEW UNLESS OTHERWISE INDICATED,” with no mention of Jasper or warranty terms. The vehicle began malfunctioning almost immediately, raising multiple serious safety concerns, confirmed by written service exchanges: •“The Jeep is stopping alone! Just crazy, brakes come on alone” — 🛑 Spontaneous brake engagement poses a serious crash risk. •“It also smells strong gas when turning the car on” — 🚨 Potential fuel leak or misfire, which is a fire hazard. •“The Jeep is malfunctioning,” “check engine light came back on,” “needs a PCM”, followed by: “I’m not sure this is a computer problem, but the motor you folks placed in the car.” — ⚠️ Suggests deeper integration issues between the engine and vehicle electronics. After only ~8,000 miles, the engine failed again. I spent thousands more with an independent mechanic, who found that several parts supposedly replaced in 2022 were already failing again (spark plugs, oil cooler, manifold gaskets, thermostat). This points to reused components, poor-quality parts, or improper installation. Stellantis refuses to assist, claiming their dealership is “independent,” despite operating under Stellantis branding and authorization. A Stellantis rep confirmed they would only file an internal complaint and left me to handle everything alone. This reflects mechanical negligence, brand-level accountability failures, and clear safety threats. I’m requesting NHTSA investigate: •Post-engine replacement safety hazards and quality of work and materials •Dangerous servicing practices at this authorized dealership (if not many or all of them) •Stellantis’ lack of oversight over branded repairs
NHTSA complaint #11663997 — an unverified report by a vehicle owner.
at 86,000 milesAlexandria, VA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2007 Jeep Wrangler. The contact stated that while driving into a parking area, the contact heard a loud bang, prompting the contact to attempt to stop the vehicle. The contact stated that the brake pedal needed to be pumped several times before the vehicle came to a stop. After a visual inspection, the contact observed that the rear passenger side tire was punctured, and the brake caliper and rotor had detached. The contact believed that the failure of the caliper had punctured the tire. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.
NHTSA complaint #11649055 — an unverified report by a vehicle owner.
Dartmouth, MA
AIR BAGS
I have 5 recalls but have been told by the dealer that because my vehicle is a re-constructed title that recalls cannot be done. Is this true?
NHTSA complaint #11645698 — an unverified report by a vehicle owner.
Capistrano Beach, CA, CA
STEERING
when i drive the vehicle, i goes into this shaky mode where i have to completely stop the car and restart it. this happens if i hit any kind of bump. I brake every bump that i see hoping it will stop but today is got so bad i could not move. Also the braking for driving down a curvy mountain. I almost got in multiple accidents this week
NHTSA complaint #11617995 — an unverified report by a vehicle owner.
Capistrano Beach, CA, CA
SUSPENSION
when i drive the vehicle, i goes into this shaky mode where i have to completely stop the car and restart it. this happens if i hit any kind of bump. I brake every bump that i see hoping it will stop but today is got so bad i could not move. Also the braking for driving down a curvy mountain. I almost got in multiple accidents this week
NHTSA complaint #11617995 — an unverified report by a vehicle owner.
Capistrano Beach, CA, CA
SERVICE BRAKES
when i drive the vehicle, i goes into this shaky mode where i have to completely stop the car and restart it. this happens if i hit any kind of bump. I brake every bump that i see hoping it will stop but today is got so bad i could not move. Also the braking for driving down a curvy mountain. I almost got in multiple accidents this week
NHTSA complaint #11617995 — an unverified report by a vehicle owner.
at 80,000 milesDes Moines, IA
ELECTRICAL SYSTEM:STARTER ASSEMBLY
The contact owns a 2007 Jeep Wrangler. The contact stated that while attempting to start the vehicle, the vehicle briefly failed to start before returning to normal functionality. After starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 80,000.
NHTSA complaint #11594023 — an unverified report by a vehicle owner.
Pulaski, TN
AIR BAGS
Delearship claims they repaired three recalls on vehicle... but they did not!!
NHTSA complaint #11541189 — an unverified report by a vehicle owner.
Pulaski, TN
AIR BAGS
There was not an incident, thankfully. However, I was billed for recalls to be complete, but they were not actually completed. I have attached the receipt showing where the service department claimed they completed the recalls but Jeep Corporate states the recalls have NOT been completed and are still open recalls. This service department has been dishonest about several other issues as well.
NHTSA complaint #11539888 — an unverified report by a vehicle owner.
Walker, LA
AIR BAGS
I called the dealership to see what do I need to do for my recall they told me to bring my car in. I brought my car in and they said that I need a appointment to bring it back on 7/25/2023. I brought it back on 7/25/23 and they kept it until 7/28/23 told be that they need to order parts. They have not contacted me. I would like to file a complaint All Star Dodge in Denham Springs, Louisiana 225-523-3652. Please let me know what I need to do. I have had 2 people come to my house about this recall and the dealership has been no help! Michelle Smith 225-931-5276
NHTSA complaint #11535945 — an unverified report by a vehicle owner.
Show Low, AZ
EXTERIOR LIGHTING
Premature failure of TIPM, multifunction headlight switch and multifunction switch.causing no wipers or turn signals engine shuts down randomly. Faulty rollover valve in gas tank that leaks fumes and gas spits from fuel fill when full
NHTSA complaint #11496936 — an unverified report by a vehicle owner.
Show Low, AZ
ELECTRICAL SYSTEM
Premature failure of TIPM, multifunction headlight switch and multifunction switch.causing no wipers or turn signals engine shuts down randomly. Faulty rollover valve in gas tank that leaks fumes and gas spits from fuel fill when full
NHTSA complaint #11496936 — an unverified report by a vehicle owner.
Show Low, AZ
VISIBILITY/WIPER
Premature failure of TIPM, multifunction headlight switch and multifunction switch.causing no wipers or turn signals engine shuts down randomly. Faulty rollover valve in gas tank that leaks fumes and gas spits from fuel fill when full
NHTSA complaint #11496936 — an unverified report by a vehicle owner.