38 of the
1,759 complaints filed about the Lincoln MKX
are about the driver-assist systems —
2% of everything owners reported.
The worst model year for it is 2013.
38
Complaints
2%
Share of all complaints
3
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
Back up camera don't work half the time or it is upside down and don't allow proper visibility to back up safely. Have to rely on mirrors and windows to back up.
NHTSA complaint #11749706 — an unverified report by a vehicle owner.
FOR THESE LAST SEVERAL MONTHS, NEAR OR AROUND DECEMBER OF 2025 MY 2016 LINCOLN MKX HAS BEEN SHORTING OUT OR HAVING GLITCHES IN THE CENTER CABIN. THE CROSS TRAFFIC SYSTEM AND BLINDSPOT SYTEM FAULT HAVE TURNED ON AND OFF SIMULTANEOUSLY CREATING A SHORT IN THE CABIN RESULTING IN THE ac OR hEAT TURNING OFF AND ON. THIS ALSO CREATES A SHORT WHERE THE THE WINDOWS WILL NOT ROLL DOWN, THE GLOVE BOX WILL NOT OPEN OR THE TRUNK, THE DOORS CANT OPEN FROM THE OUTSIDE. AND MOST SERIOUS, MY KEY FOB WILL NOT OPEN THE VEHICLE. THE lINCOLN DEALERSHIP IS AWARE OF THE PROBLEM BUT HAS REFUSED TO ADDRESS THE PROBLEM BECAUSE THEY CLAIM THEY CANNOT REPLICATE THE ISSUE. THE DEALERSHIP HAS WITNESSED THE PROBLEM, YET THEIR TECH IS NEVER AVAILABLE. THE DEALERSHIP IS AWARE OF THE ISSUE, AND HAS SEEN VIDEOS OF THE PROBLEM BUT REFUSES TO ADDRESS. ORIGINALLY CAR MAX REFERRED THE CAR TO LINCOLN BECAUSE CARMAX CLAIMED THEY DO NOT HAVE THE TECHNOLOGY TO ADDRESS THE LINCOLN'S ISSUES. LINCOLN CLAIMS THEY CANNOT REPLICATE AND THAT I SHOULD WAIT FOR THE CAR TO BREAK DOWN.
NHTSA complaint #11741387 — an unverified report by a vehicle owner.
FOR THESE LAST SEVERAL MONTHS, NEAR OR AROUND DECEMBER OF 2025 MY 2016 LINCOLN MKX HAS BEEN SHORTING OUT OR HAVING GLITCHES IN THE CENTER CABIN. THE CROSS TRAFFIC SYSTEM AND BLINDSPOT SYTEM FAULT HAVE TURNED ON AND OFF SIMULTANEOUSLY CREATING A SHORT IN THE CABIN RESULTING IN THE ac OR hEAT TURNING OFF AND ON. THIS ALSO CREATES A SHORT WHERE THE THE WINDOWS WILL NOT ROLL DOWN, THE GLOVE BOX WILL NOT OPEN OR THE TRUNK, THE DOORS CANT OPEN FROM THE OUTSIDE. AND MOST SERIOUS, MY KEY FOB WILL NOT OPEN THE VEHICLE. THE lINCOLN DEALERSHIP IS AWARE OF THE PROBLEM BUT HAS REFUSED TO ADDRESS THE PROBLEM BECAUSE THEY CLAIM THEY CANNOT REPLICATE THE ISSUE. THE DEALERSHIP HAS WITNESSED THE PROBLEM, YET THEIR TECH IS NEVER AVAILABLE. THE DEALERSHIP IS AWARE OF THE ISSUE, AND HAS SEEN VIDEOS OF THE PROBLEM BUT REFUSES TO ADDRESS. ORIGINALLY CAR MAX REFERRED THE CAR TO LINCOLN BECAUSE CARMAX CLAIMED THEY DO NOT HAVE THE TECHNOLOGY TO ADDRESS THE LINCOLN'S ISSUES. LINCOLN CLAIMS THEY CANNOT REPLICATE AND THAT I SHOULD WAIT FOR THE CAR TO BREAK DOWN.
NHTSA complaint #11741387 — an unverified report by a vehicle owner.
My rear veiw camera only works when it wants to. It is either upside down and no use for backing up or black screen with no working message. I see other years are being recalled for that same reason.
NHTSA complaint #11733840 — an unverified report by a vehicle owner.
The contact owns a 2017 Lincoln MKX. The contact stated that after the vehicle was serviced by the dealer under an undisclosed recall repair, the rearview camera and other driver-assisted features became inoperable. The camera was functioning properly prior to the recall repair. The dealer indicated that there was no failure at the time with the back-over prevention camera, and no repair was performed. The manufacturer was notified of the failure. The failure mileage was. 172,500.
NHTSA complaint #11728794 — an unverified report by a vehicle owner.
My car is currently under two recall notices however only one of the issues has been communicated to me of resolution. One being emissions control 25E02 and second being Recall 25S87 REAR BRAKE FLEXIBLE HOSE LEAK. Recall 1- emissions has been a problem for about 2 years now. Emissions are connected to my engine thus having my check engine light come on. My car failed an emissions test but was only 4 years old and the catalytic converters are not broken, have hole, anything leading to failed test, car repair fees and non-registered vehicle. The second recall is not being fixed, and I have had to replace my brake house, line and rear right brake twice this year. Lastly, I have collision warning however it does not work properly if at all. I was in a minor fender bender when I went to push on brakes the sound to warn me of a collision did not go off until after the crash! I am unsure of the process but if connected to my braking system it failed and if it is a preventative measure it sucks.
NHTSA complaint #11704531 — an unverified report by a vehicle owner.
The rear view camera is intermittent. The camera listed for replacement is F2GZ19G490C. That was a recall item listed for the problem that we are having . It is intermittent and is a safety hazard as indicated in the LINCOLN MKX 2015 THRU 2019. WHY IS IT INDICATED AS NOT HAVING A RECALL TO MY 2018 LINCOLN MKX VIN [XXX] . IT IS THE SAME PROBLEM. THE CAMERA F2GZ19G490C IS THE CAMERA LISTED AS THE REPLACEMENT AND THEY LIST IT AT FORD FOR $560.68. THE REPAIR DEPARTMENT TOLD ME IT WAS OVER $600 AND IT WOULD COST $1300 TO FIX IT. SOMETHING IT IS WRONG HERE BECAUSE i CAN GET THE REPLACEMENT FOR ABOUT $60 DOLLARS. IT LOOKS LIKE A DENIAL OF SERVICE UNDER A RECALL AND A REDICULOUS AMOUNT TO REPAIR THE DEFECTIVE ITEM WITH THE SAME TYPE. i WOULD LIKE TOO GET AN EXPLANATION ON THIS . [XXX] AT [XXX] OR [XXX] THANK YOU FOR LOOKING AT THIS PROBLEM AND GIVING ME A CLARIFYING ANSWER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11702203 — an unverified report by a vehicle owner.
The contact owns a 2013 Lincoln MKX. The contact stated that while reversing, the back-over prevention camera displayed a distorted image and an upside-down image. In addition, the contact stated that an error message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. In addition, the contact referenced NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11700110 — an unverified report by a vehicle owner.
The contact owns a 2014 Lincoln MKX. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that a message was displayed, indicating that the camera was unavailable. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was then taken to a dealer, but was also not diagnosed or repaired. The dealer suggested that the rearview camera system might need to be replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.
NHTSA complaint #11695862 — an unverified report by a vehicle owner.
The contact owns a 2017 Lincoln MKX. The contact stated that while reversing, the back-over prevention camera displayed a black screen. The contact stated that the failure impaired the ability to operate the vehicle safely. In addition, the contact stated that the failure prevented the contact from seeing anything behind the vehicle while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not included in a recall for the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
NHTSA complaint #11691700 — an unverified report by a vehicle owner.
The contact owns a 2011 Lincoln MKX. The contact stated that while shifted into reverse(R), the rearview camera image failed to display as intended. The contact stated that an unknown message was displayed on the instrument panel. The vehicle was taken to a local independent mechanic, and the contact was informed to contact the local dealer for assistance. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V598000 (Back Over Prevention); however, the VIN nor the model vehicle was included. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11672001 — an unverified report by a vehicle owner.
The contact owns a 2012 Lincoln MKX. The contact stated that the back over prevention camera was reversed. The contact stated that the image was upside down and the camera was flickering. There were no warning lights illuminated. The contact stated that the failure persisted. The contact believed that the failure was weather-related. The contact called an unknown local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,000.
NHTSA complaint #11668525 — an unverified report by a vehicle owner.
The contact owns a 2013 Lincoln MKX. The contact stated that while reversing, the back-over prevention camera failed to display an image. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the backup prevention camera. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
NHTSA complaint #11658485 — an unverified report by a vehicle owner.
I am reporting a serious mechanical defect in my 2008 Lincoln MKX involving the internal water pump. This vehicle uses the Ford 3.5L V6 Cyclone engine, where the water pump is mounted inside the engine and driven by the timing chain. My water pump failed unexpectedly, causing coolant to leak into the engine oil. This design flaw poses a serious safety risk due to potential engine failure while driving. This could lead to the engine seizing without warning, loss of power steering and braking, and increased risk of a crash. Ford and Lincoln are aware of this issue, and many owners have reported similar failures, but no recall has been issued. Repairs cost thousands of dollars and often require full engine replacement. This is a known design defect that puts drivers and passengers in danger. I urge NHTSA to investigate and mandate a recall before someone is seriously injured or worse. This failure is unpredictable, dangerous, and affects many vehicles using this engine platform
NHTSA complaint #11658099 — an unverified report by a vehicle owner.
I am reporting a serious mechanical defect in my 2008 Lincoln MKX involving the internal water pump. This vehicle uses the Ford 3.5L V6 Cyclone engine, where the water pump is mounted inside the engine and driven by the timing chain. My water pump failed unexpectedly, causing coolant to leak into the engine oil. This design flaw poses a serious safety risk due to potential engine failure while driving. This could lead to the engine seizing without warning, loss of power steering and braking, and increased risk of a crash. Ford and Lincoln are aware of this issue, and many owners have reported similar failures, but no recall has been issued. Repairs cost thousands of dollars and often require full engine replacement. This is a known design defect that puts drivers and passengers in danger. I urge NHTSA to investigate and mandate a recall before someone is seriously injured or worse. This failure is unpredictable, dangerous, and affects many vehicles using this engine platform
NHTSA complaint #11658099 — an unverified report by a vehicle owner.
Body Control Module has developed an internal short that is causing safety systems not to work. It is also affecting the heating/ air conditioning, tire pressure monitoring system. This was recalled previously but the manufacturer wont do anything about it. I have had the vehicle at 2 separate dealerships who say the same thing, that the part is not available and can't be repaired. I called Ford directly and they are refusing to do anything about it since the old recall was performed but clearly never fixed the issue.
NHTSA complaint #11645270 — an unverified report by a vehicle owner.
Body Control Module has developed an internal short that is causing safety systems not to work. It is also affecting the heating/ air conditioning, tire pressure monitoring system. This was recalled previously but the manufacturer wont do anything about it. I have had the vehicle at 2 separate dealerships who say the same thing, that the part is not available and can't be repaired. I called Ford directly and they are refusing to do anything about it since the old recall was performed but clearly never fixed the issue.
NHTSA complaint #11645270 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The ABS module has failed. Lincoln doesn't have one and they don't know when the will. Apparently (from what I gather from Lincoln Corporate) there is a plethora of these units that have failed. Why is this not a safety recall?
NHTSA complaint #11619811 — an unverified report by a vehicle owner.
The ABS module has failed. Lincoln doesn't have one and they don't know when the will. Apparently (from what I gather from Lincoln Corporate) there is a plethora of these units that have failed. Why is this not a safety recall?
NHTSA complaint #11619811 — an unverified report by a vehicle owner.