32 of the
1,759 complaints filed about the Lincoln MKX
are about the glass, mirrors and wipers —
2% of everything owners reported.
The worst model year for it is 2007.
32
Complaints
2%
Share of all complaints
0
Crashes
0
Fires
Windows, Mirrors & Wipers complaints by model year
During a manufacturer-mandated software module update, North Central Ford (Plano, TX) bypassed continuous power supply safety protocols. This negligence caused a voltage drop, interrupted the software flash, and completely corrupted the Accessory Protocol Interface Module (APIM). The dealership returned the vehicle to me, stating the update was complete. The corrupted module failed to power down, causing a severe parasitic drain that completely killed the battery overnight, leaving the vehicle immobilized and immune to jump-starting. The APIM is completely corrupted. The disabled vehicle was towed back to North Central Ford and remains available for immediate inspection. Safety Risks: The corrupted APIM permanently disabled the federally mandated backup camera (violating FMVSS 111) and touch-screen climate/defroster controls, creating severe rear and forward visibility hazards. The module's failure to sleep causes a continuous parasitic battery drain that has already stranded me and introduces a high risk of sudden electrical failure in traffic. Dealer Confirmation: North Central Ford's paperwork confirms they caused the failure. Their Day 1 intake Multi-Point Inspection officially documented my battery in "GOOD CONDITION" prior to service, and their initial invoice explicitly states the update was "UNSUCCESSFUL." Furthermore, after I supplied a new replacement battery for a second diagnostic, they confirmed a U2100 code (Initial Configuration Not Complete), proving the module was electronically wiped during their botched procedure. Prior Symptoms / Inspections: None. The electrical system and screen were fully functional prior to the software update. Inspected solely by North Central Ford. Status: The General Manager dismisses their own diagnostic codes, refuses to repair these technician-caused safety defects under consequential damage guidelines, and is attempting to charge me out-of-pocket, The vehicle remains at the dealership due to active safety hazards.
NHTSA complaint #11730101 — an unverified report by a vehicle owner.
Rear camera can’t see behind me very well the dealership I but the car changed the camera and the screen in the car and the problem is still here it work when it cold outside but when got warm it stop working again
NHTSA complaint #11726634 — an unverified report by a vehicle owner.
My backup rearview camera blacked out one day. Then it came back upside down. Then one day it went back to a right-side up view. But then it is upside down again. It is EXTREMELY difficult to see anything now when I back up with the view being upside down. There is a recall 25S42 from April 2025 for something similar, but it includes a 2015 Lincoln MKC but NOT the 2011 Lincoln MKX. They need to add the 2011 Lincoln MKX to the recall. I'm a Lincoln fan and i really don't like to see them including some cars and some don't. it has been the same issue for all of them and that will increase the possibility of accident
NHTSA complaint #11695349 — an unverified report by a vehicle owner.
My backup rearview camera blacked out one day. Then it came back upside down. Then one day it went back to a right-side up view. But then it is upside down again. It is EXTREMELY difficult to see anything now when I back up with the view being upside down. I talked to a mechanic and they said they see this issue frequently. There is a recall 25S42 from April 2025 for something similar but it includes a 2015 Lincoln MKC but not the 2011 Lincoln MKX. They need to add the 2011 Lincoln MKX to the recall.
NHTSA complaint #11658332 — an unverified report by a vehicle owner.
My dash touchscreen display became inoperable, no radio, no camera, no NOTHING My wiper blades come on by themselves and won't allow me to shut them off. The headlights remain on in the auto position... they won't shut off. Warning Lights on the dash comes on at times (lights up with lots of warnings) I'm no auto professional, but I think my issues are linked. I also, see that years ago there was a body control module recall that mentioned electrical shorts that could possibly cause a vehicle fire. OMG, I believe there's an electrical problem and I am hoping that the recall would cover these issues.
NHTSA complaint #11591330 — an unverified report by a vehicle owner.
The contact owns a 2013 Lincoln MKX. The contact stated that the heating and A/C units had increased to high levels. The defroster was fogging up the windshields. The driver had a limited visibility of the roadway. Additionally, the vehicle was running hot. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was due to the thermostat and the center head module. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 70,000. The VIN was not available.
NHTSA complaint #11562084 — an unverified report by a vehicle owner.
I was Driving in my 2010 Lincoln MKX January 16,2023 and the front sunroof exploded i hear a loud sound but when I looked up the front sunroof shattered, it all most caused me to have a car accident but I maintain and pull over to the side road. I really think that the manufacture done properly on the sunroof I was not using the sunroof because it’s cold outside !
NHTSA complaint #11502161 — an unverified report by a vehicle owner.
Both right and left side view mirrors folded in on their own without being commanded to while the vehicle was being driven down the highway. Key fob was stowed and secure so it did not trigger the system. Was unable to adjust the mirrors back out until the vehicle was shutdown and restarted. Vehicle has 30,000 miles on it and this never happened before!
NHTSA complaint #11420437 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A LOUD EXPLOSIVE SOUND. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE SUN ROOF EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 258,000.
NHTSA complaint #11241079 — an unverified report by a vehicle owner.
TAKATA RECALL: I GOT INTO MY MKX AND CLOSED THE DOOR AND THE REAR WINDSHIELD EXPLODED, THERE WERE NO DINGS OR CHIPS AND NOTHING HIT INTO IT. I'VE BEEN READING ONLINE AND IT LOOKS LIKE ITS A PROBLEM I CAN'T AFFORD TO HAVE IT FIXED AND I AM HOPING FORD WILL DO THE RIGHT THING. THANK YOU
NHTSA complaint #11222687 — an unverified report by a vehicle owner.
WINDOWS FOG IN WHOLE CAR DEFROST WONT CLEAR THE CAR BECOMES A DEATH TRAP BECAUSE YOU CANT SEE A THING . IF THE TEMP CHANGES FROM 32 TO 30 AS YOU ARE DRIVING WINDOWS INSTANTLY FOG EVEN WITH BLOWER ON HIGH DEFROST WONT CLEAR. IN CITY ON THE HIGHWAY AT 70 MILES A HOUR EVERY WHERE. CLIMATE CONTROL SYSTEM
NHTSA complaint #11165477 — an unverified report by a vehicle owner.
WINDOWS FOG IN WHOLE CAR DEFROST WONT CLEAR THE CAR BECOMES A DEATH TRAP BECAUSE YOU CANT SEE A THING . IF THE TEMP CHANGES FROM 32 TO 30 AS YOU ARE DRIVING WINDOWS INSTANTLY FOG EVEN WITH BLOWER ON HIGH DEFROST WONT CLEAR. IN CITY ON THE HIGHWAY AT 70 MILES A HOUR EVERY WHERE. CLIMATE CONTROL SYSTEM
NHTSA complaint #11165477 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. WHILE OPENING THE PANORAMIC SUN ROOF, THE CONTACT DETECTED TWO CRACKS ON THE INSIDE OF THE GLASS. THE VEHICLE WAS TAKEN TO LINCOLN SOUTH COAST (1405 AUTO MALL DR, SANTA ANA, CA 92705, (855) 711-9224) WHERE THE CONTACT WAS INFORMED THAT A ROCK STRUCK THE SUN ROOF GLASS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
NHTSA complaint #11128706 — an unverified report by a vehicle owner.
WIFE WAS DRIVING HOME IN MKX, LESS THAN 1000' FROM HOME, AND HEARD A LOUD POP THAT SOUNDED LIKE A GUN SHOT. DIDN'T KNOW WHAT HAPPENED UNTIL SHE GOT HOME AND WE LOOKED ALL AROUND. DIDN'T SEE ANYTHING UNTIL WE RAISED BACK HATCH DOOR AND HEARD GLASS BREAKING AND FALLING. LOOKED ON TOP AND NOTICED THAT THE VISTA ROOF HAD EXPLODED. SHE WAS GOING LESS THAN 30 MPH THANKFULLY AND SUN ROOF WAS COMPLETELY CLOSED. RESEARCHED THIS ONLINE AND FOUND IT TO BE A PROBLEM ON A LOT OF CARS, EVEN FOUND CLASS ACTION CASE BUT IT WAS DISMISSED IN 2016 FOR SOME REASON. WHAT WILL IT TAKE FOR THIS TO BE CORRECTED...DOES SOMEONE HAVE TO LOSE THEIR LIFE BECAUSE OF THIS? WHAT IF YOU WERE TRAVELING ON THE INTERSTATE AND THIS HAPPENED? COULD BE A REAL PROBLEM! I DON'T HAVE PICS TO DOWNLOAD YET BECAUSE I TOOK IT TO FORD DEALERSHIP BUT THEY STILL HAVE THE CAR. SERVICE MANAGER HAS TRIED TO GET HELP FROM FORD BUT THEY REFUSE. I DO SEE WHERE SEVERAL HAVE GOTTEN SOME MONETARY RESPONSE FROM FORD, BUT IT WAS AFTER A LOT OF TROUBLE AND HASSLE. SOMEONE, EITHER FORD OR THE GLASS MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS. THIS IS THE FIRST TIME I HAVE EVER FILED ANY TYPE OF COMPLAINT BUT THOUGHT IT TO BE NECESSARY IF IT MIGHT SAVE SOMEONE'S LIFE.
NHTSA complaint #11093979 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE SUN ROOF CRACKED WITHOUT IMPACT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11081298 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE SUN ROOF CRACKED WITHOUT IMPACT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11081298 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT NOTICED THAT THE SUN ROOF WAS CRACKED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,876. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11072248 — an unverified report by a vehicle owner.