Owners have filed 22 complaints
about the 2010 Lincoln Navigator with NHTSA between 2011 and 2025.
The largest single group is the brakes.
Across this model's run it ranks 21 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 17
Against the median year of the Lincoln Navigator. 50 means typical for this
model; 100 means roughly double.
Severity — 100
36.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 13
8% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2010 compares with every other Lincoln Navigator
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2010 Lincoln Navigator
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
522.7%
2 crashes, 0 fires · median 52,000 mi
Electrical System
418.2%
Median failure at 104,750 miles
Lights
29.1%
Median failure at 125,000 miles
Body & Structure
29.1%
Median failure at 78,000 miles
Transmission & Drivetrain
29.1%
1 crashes, 0 fires · median 90,000 mi
Engine & Cooling
29.1%
Median failure at 76,000 miles
Other & Unspecified
14.5%
Median failure at 98,570 miles
Stability & Traction Control
14.5%
Median failure at 78,000 miles
Seats
14.5%
Windows, Mirrors & Wipers
14.5%
Acceleration & Cruise Control
14.5%
1 crashes, 0 fires · median 64,000 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
25,000 – 49,999 miles
17.7%
50,000 – 74,999 miles
430.8%
75,000 – 99,999 miles
538.5%
100,000 – 149,999 miles
323.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2011peak 3May 2025
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 108,000 milesMccarr, KYCrash
POWER TRAIN
TL* THE CONTACT OWNED A 2010 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON, THERE WAS AN ABNORMAL NOISE. THE CONTACT EXITED THE VEHICLE AND WHEN ENTERING BACK INSIDE THE VEHICLE, THERE WAS A LOUD GROUNDING NOISE AND IMMEDIATELY THE VEHICLE STARTED TO ROLL BACKWARDS OVER AN EMBANKMENT AND CRASHED INTO A CREEK. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS HAULED OUT OF THE CREEK BY A LARGE TRUCK AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10825131 — an unverified report by a vehicle owner.
at 78,000 milesLA Porte, IN1 injured
STRUCTURE:BODY
THE RUNNING BOARDS OF THE 2010 LINCOLN NAVIGATOR MALFUNCTIONED AT 78000 MILES. THE AUTOMATIC RUNNING BOARDS BEGAN RETRACTING AND LOWERING UP AND DOWN WHILE VEHICLE IS IN MOTION (AT SPEEDS FROM TO 70 MPH) AND WHILE COMPLETELY STOPPED WITH ENGINE OFF, MAKING LOUD GRINDING SOUNDS. UPON EXITING THE VEHICLE ON THE DRIVERS SIDE THE RUNNING BOARD RETRACTED WHILE MY RIGHT FOOT WAS STILL ON THE BOARD, LOCKING MY FOOT IN BETWEEN THE RUNNING BOARD AND THE LOWER BODY OF THE VEHICLE CAUSING ME TO FALL FORWARD ON THE PAVEMENT IN MY DRIVEWAY WHICH IS ON A SEMI-STEEP INCLINE. THE RUNNING BOARD LOWERED AND I PULLED MY FOOT FREE AND IT BEGAN TO LOWER AND RAISE MULTIPLE TIMES MAKING A LOUD GRINDING NOISE. I THEN HAD TO MANUALLY RAISE THE BOARD AND SHUT OFF THE AUTO FUNCTION OF THE RUNNING BOARDS TO KEEP THIS ISSUE FROM REOCCURRING. I NOTIFIED THIS INCIDENT TO THE LOCAL FORD DEALER AND WAS TOLD THAT THE ONLY OPTION I HAD WAS TO REPLACE THE MOTORS. I WAS NOT INFORMED WHY THIS MAY HAVE OCCURRED NOR WAS I GIVEN ANY OPTIONS FOR MEDICAL CARE OR CONCERN DUE TO MY VEHICLE BEING 5 YEARS OLD AND NOT UNDER ANY EXTENDED WARRANTY.
NHTSA complaint #10808669 — an unverified report by a vehicle owner.
at 78,000 milesLA Porte, IN1 injured
ELECTRICAL SYSTEM
THE RUNNING BOARDS OF THE 2010 LINCOLN NAVIGATOR MALFUNCTIONED AT 78000 MILES. THE AUTOMATIC RUNNING BOARDS BEGAN RETRACTING AND LOWERING UP AND DOWN WHILE VEHICLE IS IN MOTION (AT SPEEDS FROM TO 70 MPH) AND WHILE COMPLETELY STOPPED WITH ENGINE OFF, MAKING LOUD GRINDING SOUNDS. UPON EXITING THE VEHICLE ON THE DRIVERS SIDE THE RUNNING BOARD RETRACTED WHILE MY RIGHT FOOT WAS STILL ON THE BOARD, LOCKING MY FOOT IN BETWEEN THE RUNNING BOARD AND THE LOWER BODY OF THE VEHICLE CAUSING ME TO FALL FORWARD ON THE PAVEMENT IN MY DRIVEWAY WHICH IS ON A SEMI-STEEP INCLINE. THE RUNNING BOARD LOWERED AND I PULLED MY FOOT FREE AND IT BEGAN TO LOWER AND RAISE MULTIPLE TIMES MAKING A LOUD GRINDING NOISE. I THEN HAD TO MANUALLY RAISE THE BOARD AND SHUT OFF THE AUTO FUNCTION OF THE RUNNING BOARDS TO KEEP THIS ISSUE FROM REOCCURRING. I NOTIFIED THIS INCIDENT TO THE LOCAL FORD DEALER AND WAS TOLD THAT THE ONLY OPTION I HAD WAS TO REPLACE THE MOTORS. I WAS NOT INFORMED WHY THIS MAY HAVE OCCURRED NOR WAS I GIVEN ANY OPTIONS FOR MEDICAL CARE OR CONCERN DUE TO MY VEHICLE BEING 5 YEARS OLD AND NOT UNDER ANY EXTENDED WARRANTY.
NHTSA complaint #10808669 — an unverified report by a vehicle owner.
at 78,000 milesLA Porte, IN1 injured
ELECTRONIC STABILITY CONTROL (ESC)
THE RUNNING BOARDS OF THE 2010 LINCOLN NAVIGATOR MALFUNCTIONED AT 78000 MILES. THE AUTOMATIC RUNNING BOARDS BEGAN RETRACTING AND LOWERING UP AND DOWN WHILE VEHICLE IS IN MOTION (AT SPEEDS FROM TO 70 MPH) AND WHILE COMPLETELY STOPPED WITH ENGINE OFF, MAKING LOUD GRINDING SOUNDS. UPON EXITING THE VEHICLE ON THE DRIVERS SIDE THE RUNNING BOARD RETRACTED WHILE MY RIGHT FOOT WAS STILL ON THE BOARD, LOCKING MY FOOT IN BETWEEN THE RUNNING BOARD AND THE LOWER BODY OF THE VEHICLE CAUSING ME TO FALL FORWARD ON THE PAVEMENT IN MY DRIVEWAY WHICH IS ON A SEMI-STEEP INCLINE. THE RUNNING BOARD LOWERED AND I PULLED MY FOOT FREE AND IT BEGAN TO LOWER AND RAISE MULTIPLE TIMES MAKING A LOUD GRINDING NOISE. I THEN HAD TO MANUALLY RAISE THE BOARD AND SHUT OFF THE AUTO FUNCTION OF THE RUNNING BOARDS TO KEEP THIS ISSUE FROM REOCCURRING. I NOTIFIED THIS INCIDENT TO THE LOCAL FORD DEALER AND WAS TOLD THAT THE ONLY OPTION I HAD WAS TO REPLACE THE MOTORS. I WAS NOT INFORMED WHY THIS MAY HAVE OCCURRED NOR WAS I GIVEN ANY OPTIONS FOR MEDICAL CARE OR CONCERN DUE TO MY VEHICLE BEING 5 YEARS OLD AND NOT UNDER ANY EXTENDED WARRANTY.
NHTSA complaint #10808669 — an unverified report by a vehicle owner.
at 64,000 milesSAN Antonio, TXCrash
VEHICLE SPEED CONTROL
IN REVERSE. IN A PARKING LOT, THE CAR ACCELERATED AND WOULD NOT BRAKE OR MOVE OUT OF REVERSE. HIT F250 TRUCK, REFRIGERATOR, JUMPED CURB AND AIRBORNE INTO DITCH WHICH STOPPED CAR.
NHTSA complaint #10564857 — an unverified report by a vehicle owner.
at 64,000 milesSAN Antonio, TXCrash
SERVICE BRAKES
IN REVERSE. IN A PARKING LOT, THE CAR ACCELERATED AND WOULD NOT BRAKE OR MOVE OUT OF REVERSE. HIT F250 TRUCK, REFRIGERATOR, JUMPED CURB AND AIRBORNE INTO DITCH WHICH STOPPED CAR.
NHTSA complaint #10564857 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Valley Park, MO
EXTERIOR LIGHTING
The headlights will suddenly shut off. I have to turn the dial to make them come back on. We have replaced every bulb in the headlight assembly with OEM recommended bulbs which are $75 a piece for the main headlight and this still happens. There is no cause we can find and I have read about other cases in my area. With the same year as my navigator. I almost recieved a ticket until I showed the officer my lights work that they just keep doing this. The electrical issues on this year is ridiculous and I guess someone needs to die for Ford to fix it.
NHTSA complaint #11662874 — an unverified report by a vehicle owner.
Valley Park, MO
ELECTRICAL SYSTEM
The headlights will suddenly shut off. I have to turn the dial to make them come back on. We have replaced every bulb in the headlight assembly with OEM recommended bulbs which are $75 a piece for the main headlight and this still happens. There is no cause we can find and I have read about other cases in my area. With the same year as my navigator. I almost recieved a ticket until I showed the officer my lights work that they just keep doing this. The electrical issues on this year is ridiculous and I guess someone needs to die for Ford to fix it.
NHTSA complaint #11662874 — an unverified report by a vehicle owner.
Valley Park, MO
SERVICE BRAKES
Brake lines started leaking and spewing fluid everywhere leaving me with out brakes on the highway. I just put new rotors, and brake pads on and they suddenly start grinding again yet have full pads on them.
NHTSA complaint #11662872 — an unverified report by a vehicle owner.
Lecompte, LA
ENGINE
Coolant leaking
NHTSA complaint #11446390 — an unverified report by a vehicle owner.
at 131,500 milesSunrise, FL
ELECTRICAL SYSTEM
STALLED WHILE DRIVING. DOES NOT START. WHILE ALL ELECTRICAL PARTS ARE WORKING INCLUDING BATTERY. CAR HAS BEEN IN LINCOLN DEALER'S SHOP SINCE 12/30/2020. I HAVE BEEN TOLD THEY HAVE NOT BEEN ABLE FO DETECT THE PROBLEM.
NHTSA complaint #11388695 — an unverified report by a vehicle owner.
at 98,570 milesHawaiian Gardens, CA
UNKNOWN OR OTHER
REAR LIFT GATE HYDRAULIC LIFTER ON DRIVER SIDE EXPLODED WHILE CAR WAS JUST PARKED. PART OF IT WENT THROUGH THE REAR OF THE CAR AND LANDED ON MY PATIO COVERING. THE LARGER PART REMAINED INSIDE THE TAILGATE AREA. THIS COULD HAVE KILLED SOMEONE. ABOUT 30 MINUTES PRIOR WHEN I USED A BUTTON TO OPEN THE AUTOMATIC HYDRAULIC TAILGATE IT.KEPT CLOSING AND WOULDNT STAY OPEN. SO WE USED THE GLASS WINDOW HATCH UPON ARRIVAL TO MY HOME IT EXPLODED AND SHOT UP INTO THE AIR. THE CAR WAS STAIONARY IN MY DRIVEWAY. I JUST TURNED IT OFF MY SON WENT TO THE BACK OF THE CAR TO GET THE GROCERIES. I HAVE VIDEO AND PHOTOS IT WONT LET ME UPLOAD THEM
NHTSA complaint #11242390 — an unverified report by a vehicle owner.
Fort Lauderdale, FM
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 LINCOLN NAVIGATOR. WHILE DRIVING 40 MPH, THE VEHICLE SHOOK WHEN THE BRAKE PEDAL WAS DEPRESSED, WHICH MADE IT HARDER TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THIS WAS AN ONGOING FAILURE EVER SINCE THE VEHICLE WAS PURCHASED SEVEN YEARS AGO. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKES AND ROTORS WERE CHANGED SEVERAL TIMES APPROXIMATELY EVERY 4,000 MILES. AUTONATION FORD FORT LAUDERDALE (1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304 (954) 644-5015) STATED THAT THE ROTORS WAS A KNOWN FAILURE WITH FORD VEHICLES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA complaint #11052526 — an unverified report by a vehicle owner.
at 125,000 milesGranite City, IL
EXTERIOR LIGHTING
ONE HEADLIGHT GOES OUT FOR NO APPARENT REASON. CYCLING THE SWITCH IMMEDISTELY TURNS IT BACK ON
NHTSA complaint #10936002 — an unverified report by a vehicle owner.
at 72,000 milesDallas, TX
POWER TRAIN
THE 2010 SUFFERED A CATASTROPHIC FAILURE IN THE TRANSMISSION AT 73K MILES. IT IS NOT USED AS A DELIVERY TRUCK OR FOR DIRT ROADS. WE ARE THE ORIGINAL OWNER. WHAT HAPPENED TO THIS VEHICLE IS IDENTICAL TO THE RECALL FOR RECALL NUMBER 12V190000 RECALL DATE 05/03/2012 COMPONENT POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) READ MORE AT HTTPS://WWW.CARS.COM/RECALLS/LINCOLN-NAVIGATOR/#KJUVZSWOQGETUOI2.99 JUDI WAS DRIVING HOME FROM OKLAHOMA AT NIGHT,ON SEPTEMBER 22, 2015 AROUND 10:30 PM AND HER VEHICLE 'SEIZED UP' AND SUFFERED A CATASTROPHIC FAILURE OF THE TRANSMISSION. SHE WAS DRIVING AT 75 MPH WITH THE CRUISE CONTROL ON, WHEN ALL FOUR BRAKES LOCKED UP AS TO THROW THE VEHICLE INTO PARK GOING HIGHWAY SPEED DOWN INTERSTATE 35 AROUND 30 MILES NORTH OF DALLAS WHERE THEY HAVE MAJOR ROAD CONSTRUCTION. SHE HAD THE WHERE-WITH-ALL TO PUT ON THE HAZARD LIGHTS, BARELY KEEPING THE CAR ON THE ROAD FROM THE SKID IT WAS SENT INTO, AND BARELY AVOIDING BEING HIT BY OTHER ONCOMING VEHICLES TRAVELING AT 70-80MPH. ONCE THE BRAKES LET UP, SHE WAS AT APPROXIMATELY 35MPH AND HAD NO ACCELERATION WHEN SHE PRESSED ON THE GAS TO TRY AND GET OFF THE HIGHWAY, THE ENGINE DIDN'T REV OR ACCELERATETHERE WERE NO SHOULDERS AND SHE COASTED FORWARD INTO A SMALL CONSTRUCTION AREA. THE ENGINE THEN COMPLETELY DISENGAGED FROM THE DRIVE TRAIN, THE ENGINE WAS RUNNING BUT WOULDN'T ACCELERATE, AND FORTUNATELY THE VEHICLES BEHIND HER SWERVED TO AVOID HER.AFTER DIAGNOSTICS BY RANDALL REED FORD/LINCOLN DEALERSHIP, IT WAS DETERMINED THAT THE MECHATRONIC HAD FAILED. TO REPAIR THIS PART WOULD BE $2,200.00. THEY ALSO TOLD US IF THE TRANSMISSION WAS CORRUPTED DUE TO THIS FAILURE, WE WOULD HAVE TO PURCHASE ANOTHER TRANSMISSION FOR $5,400.00 IN ADDITION TO THE MECHATRONIC PURCHASE. THE CARE CENTER SAID THEY WOULD PROVIDE $2K TOWARD A TRANSMISSION. FAILURE OCCURRED 2K MILES PAST THE 70 MILE WARRANTY.
NHTSA complaint #10899511 — an unverified report by a vehicle owner.
Lockport, LA
SEATS
HEATED/COOL SEAT MODULE BURNING, IGNITION COIL, 4X4 (4-WHEEL DRIVE SYSTEM) , WINDSHIELD WIPER MOTOR LINKAGE TRANSMISSION , ENGINE LIGHT CAME ON , HEATED HEAT STOPPED WORKING , CHANGED ENTIRE 4X4 SYSTEM AND IT STILL GOES INTO 4 WHEEL DRIVE BY ITSELF
NHTSA complaint #10886246 — an unverified report by a vehicle owner.
Lockport, LA
ELECTRICAL SYSTEM
HEATED/COOL SEAT MODULE BURNING, IGNITION COIL, 4X4 (4-WHEEL DRIVE SYSTEM) , WINDSHIELD WIPER MOTOR LINKAGE TRANSMISSION , ENGINE LIGHT CAME ON , HEATED HEAT STOPPED WORKING , CHANGED ENTIRE 4X4 SYSTEM AND IT STILL GOES INTO 4 WHEEL DRIVE BY ITSELF
NHTSA complaint #10886246 — an unverified report by a vehicle owner.
Lockport, LA
VISIBILITY/WIPER
HEATED/COOL SEAT MODULE BURNING, IGNITION COIL, 4X4 (4-WHEEL DRIVE SYSTEM) , WINDSHIELD WIPER MOTOR LINKAGE TRANSMISSION , ENGINE LIGHT CAME ON , HEATED HEAT STOPPED WORKING , CHANGED ENTIRE 4X4 SYSTEM AND IT STILL GOES INTO 4 WHEEL DRIVE BY ITSELF
NHTSA complaint #10886246 — an unverified report by a vehicle owner.
at 108,000 milesMccarr, KYCrash
POWER TRAIN
TL* THE CONTACT OWNED A 2010 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON, THERE WAS AN ABNORMAL NOISE. THE CONTACT EXITED THE VEHICLE AND WHEN ENTERING BACK INSIDE THE VEHICLE, THERE WAS A LOUD GROUNDING NOISE AND IMMEDIATELY THE VEHICLE STARTED TO ROLL BACKWARDS OVER AN EMBANKMENT AND CRASHED INTO A CREEK. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS HAULED OUT OF THE CREEK BY A LARGE TRUCK AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10825131 — an unverified report by a vehicle owner.
at 78,000 milesLA Porte, IN1 injured
STRUCTURE:BODY
THE RUNNING BOARDS OF THE 2010 LINCOLN NAVIGATOR MALFUNCTIONED AT 78000 MILES. THE AUTOMATIC RUNNING BOARDS BEGAN RETRACTING AND LOWERING UP AND DOWN WHILE VEHICLE IS IN MOTION (AT SPEEDS FROM TO 70 MPH) AND WHILE COMPLETELY STOPPED WITH ENGINE OFF, MAKING LOUD GRINDING SOUNDS. UPON EXITING THE VEHICLE ON THE DRIVERS SIDE THE RUNNING BOARD RETRACTED WHILE MY RIGHT FOOT WAS STILL ON THE BOARD, LOCKING MY FOOT IN BETWEEN THE RUNNING BOARD AND THE LOWER BODY OF THE VEHICLE CAUSING ME TO FALL FORWARD ON THE PAVEMENT IN MY DRIVEWAY WHICH IS ON A SEMI-STEEP INCLINE. THE RUNNING BOARD LOWERED AND I PULLED MY FOOT FREE AND IT BEGAN TO LOWER AND RAISE MULTIPLE TIMES MAKING A LOUD GRINDING NOISE. I THEN HAD TO MANUALLY RAISE THE BOARD AND SHUT OFF THE AUTO FUNCTION OF THE RUNNING BOARDS TO KEEP THIS ISSUE FROM REOCCURRING. I NOTIFIED THIS INCIDENT TO THE LOCAL FORD DEALER AND WAS TOLD THAT THE ONLY OPTION I HAD WAS TO REPLACE THE MOTORS. I WAS NOT INFORMED WHY THIS MAY HAVE OCCURRED NOR WAS I GIVEN ANY OPTIONS FOR MEDICAL CARE OR CONCERN DUE TO MY VEHICLE BEING 5 YEARS OLD AND NOT UNDER ANY EXTENDED WARRANTY.
NHTSA complaint #10808669 — an unverified report by a vehicle owner.
at 78,000 milesLA Porte, IN1 injured
ELECTRICAL SYSTEM
THE RUNNING BOARDS OF THE 2010 LINCOLN NAVIGATOR MALFUNCTIONED AT 78000 MILES. THE AUTOMATIC RUNNING BOARDS BEGAN RETRACTING AND LOWERING UP AND DOWN WHILE VEHICLE IS IN MOTION (AT SPEEDS FROM TO 70 MPH) AND WHILE COMPLETELY STOPPED WITH ENGINE OFF, MAKING LOUD GRINDING SOUNDS. UPON EXITING THE VEHICLE ON THE DRIVERS SIDE THE RUNNING BOARD RETRACTED WHILE MY RIGHT FOOT WAS STILL ON THE BOARD, LOCKING MY FOOT IN BETWEEN THE RUNNING BOARD AND THE LOWER BODY OF THE VEHICLE CAUSING ME TO FALL FORWARD ON THE PAVEMENT IN MY DRIVEWAY WHICH IS ON A SEMI-STEEP INCLINE. THE RUNNING BOARD LOWERED AND I PULLED MY FOOT FREE AND IT BEGAN TO LOWER AND RAISE MULTIPLE TIMES MAKING A LOUD GRINDING NOISE. I THEN HAD TO MANUALLY RAISE THE BOARD AND SHUT OFF THE AUTO FUNCTION OF THE RUNNING BOARDS TO KEEP THIS ISSUE FROM REOCCURRING. I NOTIFIED THIS INCIDENT TO THE LOCAL FORD DEALER AND WAS TOLD THAT THE ONLY OPTION I HAD WAS TO REPLACE THE MOTORS. I WAS NOT INFORMED WHY THIS MAY HAVE OCCURRED NOR WAS I GIVEN ANY OPTIONS FOR MEDICAL CARE OR CONCERN DUE TO MY VEHICLE BEING 5 YEARS OLD AND NOT UNDER ANY EXTENDED WARRANTY.
NHTSA complaint #10808669 — an unverified report by a vehicle owner.
at 78,000 milesLA Porte, IN1 injured
ELECTRONIC STABILITY CONTROL (ESC)
THE RUNNING BOARDS OF THE 2010 LINCOLN NAVIGATOR MALFUNCTIONED AT 78000 MILES. THE AUTOMATIC RUNNING BOARDS BEGAN RETRACTING AND LOWERING UP AND DOWN WHILE VEHICLE IS IN MOTION (AT SPEEDS FROM TO 70 MPH) AND WHILE COMPLETELY STOPPED WITH ENGINE OFF, MAKING LOUD GRINDING SOUNDS. UPON EXITING THE VEHICLE ON THE DRIVERS SIDE THE RUNNING BOARD RETRACTED WHILE MY RIGHT FOOT WAS STILL ON THE BOARD, LOCKING MY FOOT IN BETWEEN THE RUNNING BOARD AND THE LOWER BODY OF THE VEHICLE CAUSING ME TO FALL FORWARD ON THE PAVEMENT IN MY DRIVEWAY WHICH IS ON A SEMI-STEEP INCLINE. THE RUNNING BOARD LOWERED AND I PULLED MY FOOT FREE AND IT BEGAN TO LOWER AND RAISE MULTIPLE TIMES MAKING A LOUD GRINDING NOISE. I THEN HAD TO MANUALLY RAISE THE BOARD AND SHUT OFF THE AUTO FUNCTION OF THE RUNNING BOARDS TO KEEP THIS ISSUE FROM REOCCURRING. I NOTIFIED THIS INCIDENT TO THE LOCAL FORD DEALER AND WAS TOLD THAT THE ONLY OPTION I HAD WAS TO REPLACE THE MOTORS. I WAS NOT INFORMED WHY THIS MAY HAVE OCCURRED NOR WAS I GIVEN ANY OPTIONS FOR MEDICAL CARE OR CONCERN DUE TO MY VEHICLE BEING 5 YEARS OLD AND NOT UNDER ANY EXTENDED WARRANTY.
NHTSA complaint #10808669 — an unverified report by a vehicle owner.
at 64,000 milesSAN Antonio, TXCrash
VEHICLE SPEED CONTROL
IN REVERSE. IN A PARKING LOT, THE CAR ACCELERATED AND WOULD NOT BRAKE OR MOVE OUT OF REVERSE. HIT F250 TRUCK, REFRIGERATOR, JUMPED CURB AND AIRBORNE INTO DITCH WHICH STOPPED CAR.
NHTSA complaint #10564857 — an unverified report by a vehicle owner.
at 64,000 milesSAN Antonio, TXCrash
SERVICE BRAKES
IN REVERSE. IN A PARKING LOT, THE CAR ACCELERATED AND WOULD NOT BRAKE OR MOVE OUT OF REVERSE. HIT F250 TRUCK, REFRIGERATOR, JUMPED CURB AND AIRBORNE INTO DITCH WHICH STOPPED CAR.
NHTSA complaint #10564857 — an unverified report by a vehicle owner.
at 52,000 milesSierra Vista, AZ
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE ROTOR AND BRAKE BECAME WORN PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10549989 — an unverified report by a vehicle owner.
at 76,000 milesDardenne Prairie, MO
ENGINE
TL* THE CONTACT OWNS A 2010 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED COOLANT LEAKING FROM THE UNDER BODY OF VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE AUXILIARY SUPPLY TUBE WHICH LAYS ON TOP OF A STEEL BRACKET WAS LEAKING COOLANT. THE CONTACT MENTIONED THAT THE STEEL BRACKET HAD RUBBED A HOLE ONTO THE AUXILIARY SUPPLY TUBE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE AUXILIARY SUPPLY TUBE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
NHTSA complaint #10487415 — an unverified report by a vehicle owner.
Broomall, PA1 injured
STRUCTURE
CPSC#I1230613A. 2010 LINCOLN NAVIGATOR. CONSUMER STATED HER DAUGHTER STEPPED OUT THE TRUCK ONTO THE EXTENDED RUNNING BOARD AND IT CLOSED AND CRUSHED HER FEET/ANKLES BETWEEN THE RUNNING BOARD AND CAR FRAME. FORD SAID THEY COULD NOT DUPLICATE THE ACCIDENT SO THEY TOLD HER TO KEEP THE CAR AND BRING IT BACK IF HAPPENS AGAIN.
NHTSA complaint #10455192 — an unverified report by a vehicle owner.
at 27,371 milesJefferson City, MOCrash
PARKING BRAKE
TL*THE CONTACT OWNS A 2010 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, AND IN THE PARK POSITION WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED FORWARD. THE KEYS WERE NOT IN THE IGNITION WHEN THE VEHICLE CRASHED INTO A TRACTOR WITH A SNOW BLADE ATTACHED, THAT WAS BEING USED BY THE CONTACT. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE SNOW BLADE STOPPED THE VEHICLE. THERE WAS FRONT END DAMAGE TO THE VEHICLE. THE VEHICLE WAS CHECKED BY THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED BUT HE RECEIVED AN ESTIMATE OF $1,611.88 FROM THE DEALER TO REPAIR IT. THE FAILURE AND CURRENT MILEAGES WERE 27,371. UPDATED 03/08/11 *BF UPDATED 12/19/11
NHTSA complaint #10378176 — an unverified report by a vehicle owner.