149 of the
4,953 complaints filed about the Mercury Grand Marquis
are about the body and structure —
3% of everything owners reported.
The worst model year for it is 2007.
I bought this car from some stranger who doesn’t care about my shoulder pains driving a car with the steering wheel upside down these part stores & insurance companies get theirs can I please get what’s due to me so tired of the brakes making my steering wheel jerk & didn’t have any heat in a car I’ve spent my entire check on I really can’t believe this much over a faulty can I get some type of reimbursements for my pain & suffering from driving this guy’s high school car even if it looked like it did brand new pipes falling apart [XXX] won’t stop over heating caused me to run off the road because windows can’t let right window down it’s so much I can say but I rather not thanks this is devastating to me & my child kid doesn’t wanna feel like his dad I has no say so for him or his own child driving in guy’s [XXX] did one thing some else messes up it has caused me so much grief & mental attacks trying to keep this guy car maintained I’ve tried trade ins but they’ve told me that the car wasn’t worth nothing but $700 what can I do with that basically paid my entire earnings out on a Car I love my step son I just don’t want him to feel like I’m a bad person because I’m dealing with financial stability [XXX] I’ve paid so much & I want my happiness one way or another crooks on social media lined up to [XXX] me you & the next with this false narratives & defected goods [XXX] my great grandpa doesn’t like the way this one car has caused me so much pain going in these rich stores buying parts & being ripped off because the car isn’t stable enough to hold up what I’ve fixed [XXX] it’s going to go on for the rest of my life & I’m scared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11678039 — an unverified report by a vehicle owner.
TOOK CAR THROUGH CAR WASH AFTER WINTER AND A LARGE SECTION OF PAINT CAME OFF THE HOOD..THIS IS A FLORIDA CAR..IT WAS THE SECOND WINTER IN BUFFALO..ALSO FOUND OTHER SPOTS ON CAR WHERE PAINT IS COMING OFF...WAS LOOKING FOR A NEWER GRAND MARQUIS AND A LOT OF THEM ALSO HAD PAINT COMING...ALL WERE THE SILVER BIRCH ...THE PAINT DOESN'T APPEAR TO ADHERE TO THE PRIMER...
NHTSA complaint #11331379 — an unverified report by a vehicle owner.
AS I WAS DRIVING. 35MPH MY FRONT WHEEL ON THE DRIVER SIDE HAD SNAPPED OFF CAUSING MY VEHICLE TO CRASH INTO A PARKED VEHICLE. LONG STORY SHORT. I'M GOING THRU A FINANCIAL CRISIS. MY CAR WAS TOWED BY AAA TO MY HOUSE. I NOTIFIED MY INSURANCE COMPANY. WHY DID THE POLICE TOW MY CAR AWAY FROM MY HOUSE? SOMEBODY NEEDS TO TAKE CARE OF THIS BECAUSE I CAN'T. TRANSPORTATION IS ESSENTIAL TO ME. PLEASE I NEED HELP.
NHTSA complaint #11328957 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC DISCOVERED THAT THE ENTIRE SUBFRAME WAS RUSTED AND CORRODED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.
NHTSA complaint #11054783 — an unverified report by a vehicle owner.
TAKATA RECALL ALSO THE EXTERIOR FRONT BODY BUMPER PANELES AND LEFT DOOR MOLDING PANELS ARE IMPROPERYLY AND IN ACCURATE/Y AND INADEQUATELY SECURED ON THE FRONT LEFT SIDE OF THE DRIVER DOOR POSSIBLIY RESULTING IN UNSAFELY COMING APART WHILE TRAVELING ON THE ROAD THE IMPERFECTED PLACEMENT CAN BE EASILY SEEN BY GLANCING AT THE SIDE AND FRONT AREA OF THE VEHICLE
NHTSA complaint #10870235 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE VEHICLE HAD A ROUTINE INSPECTION BY THE DEALER AND CORROSION WAS FOUND. THE DEALER STATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND A MECHANIC WAS TO FURTHER INSPECT AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER CONCERNING THE REPAIR SOLUTION FROM THE DEALER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V704000 (STEERING) AND 13V385000 (STEERING). THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA complaint #10865585 — an unverified report by a vehicle owner.
ON DECEMBER 23, 2015 I WAS DRIVING MY 2004 MERCURY GRAND MARQUIS THROUGH AN INTERSECTION IN HARRIS COUNTY, TEXAS. I HAD JUST RECEIVED A GREEN LIGHT AND WAS PROCEEDING TO MAKE A LEFT TURN WHEN MY VEHICLE WAS HIT BY ANOTHER VEHICLE IN THE DRIVER'S SIDE FRONT. THE DAMAGE TO MY VEHICLE WAS SEVERE. THE AT FAULT DRIVER'S INSURANCE COMPANY DECLARED MY VEHICLE A TOTAL LOSS. MY VEHICLE'S AIR BAGS DID NOT DEPLOY. I WAS WEARING MY SEAT AND SHOULDER BELTS AT THE TIME OF THE COLLISION. I WAS EXAMINED AT A NEARBY EMERGENCY ROOM. THEY SAID "NO SERIOUS INJURY" BUT MY ORTHOPEDIC SURGEON SAID I HAVE A SEPARATION OF MY LEFT SHOULDER.
NHTSA complaint #10821877 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE UPPER INTERMEDIATE STEERING SHAFT FAILED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE MECHANIC DISCOVERED THAT THE SUBFRAME WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
NHTSA complaint #10716006 — an unverified report by a vehicle owner.
AS I WAS DRIVING AT NIGHT, MY VEHICLE'S LOW AND HIGH BEAMS (LIGHTS) SUDDENLY CUT OFF. UNEXPECTEDLY, THE ROAD I WAS TRAVELING BECAME VERY DARK BECAUSE I LIVE IN RURAL AREAS IN WEST VIRGINIA. UNFORTUNATELY, A SECOND LATER, MY CAR RAN OVER A SMALL BOULDER ON THE SIDE ON THE ROAD CAUSING A DAMAGE (SMALL CRACKS) AT THE BOTTOM RIGHT HAND SIDE OF MY BUMPER. NEVERTHELESS, I PUT THE EMERGENCY LIGHTS ON UNTIL I RETURNED HOME RIGHT AWAY. EARLIER THIS WEEK, I USED THE CAR AGAIN WITHOUT ANY LIGHTS ISSUES. HOWEVER A DAY LATER, THE ISSUE RETURNED AGAIN. THIS TIME I WAS TRAVELING IN THE HIGHWAY AT 60 MILES PER HOUR. ALL LOW/HIGH BEAM LIGHTS CUT OFF. MY ONLY SOLUTION WAS TO HOLD THE "FLASH TO PASS" LEVER TOWARDS ME, AND THE HIGH BEAM LIGHTS WOULD TURN ON. HOWEVER, IT IS EXTREMELY CUMBERSOME DRIVING THIS WAY. I'VE BEEN TOLD BY MANY MECHANICS THAT THE MAIN CULPRIT IS THE LIGHTING CONTROL MODULE (LCM) AND THIS SAFETY ISSUE HAS BECOME EXTREMELY COMMON IN GRAND MARQUIS ESPECIALLY 2005 MODELS. CONSUMERS AND PERHAPS THE GOVERNMENT MAY NEED TO FURTHER INTERVENE, SO FORD CAN DO SOMETHING ABOUT THIS SAFETY/HAZARDOUS. IN MY CASE, MY BOTTOM BUMPER SUFFERED, BUT IT COULD HAVE BEEN WORSE - IT COULD EASILY CAUSE AN ACCIDENT AT ANY GIVEN TIME. CURRENTLY, I ONLY USE MY VEHICLE DURING THE DAYLIGHT HOURS. I'VE BEEN TOLD THAT REPAIRS CAN EXCEED $700 OR MORE AND IN SOME INSTANCES, THE ISSUE RETURNS WITHIN A FEW MONTHS AFTER REPLACING THIS PART. THIS ELECTRICAL ISSUE SHOULD PERHAPS BE FURTHER INVESTIGATED AS THE LCM COULD BE THE MAIN CULPRIT, BUT SOMETHING ELSE COULD ALSO BE TRIGGERING THE LCM TO FAIL. THANK YOU GREATLY!
NHTSA complaint #10713858 — an unverified report by a vehicle owner.
I PURCHASED THE VEHICLE IN OCTOBER 2013, OWNING IT FOR A COUPLE OF MONTHS I NOTICED WHERE SNOW HAD STARTED MELTING I COULD SOMETHING GREY AND REALIZED THAT THE PAINT WAS PEELING AND I COULD SEE WHAT I THOUGHT WAS PRIMER OR SOMETHING I CALLED THE DEALERSHIP BOB BOYD IN LANCASTER, OHIO SINCE MY CAR WAS STILL WARRANTY WITH THEM WHICH THAT GOT ME KNOW WHERE. THEN I CALLED THE FORD CUSTOMER LINE TO SEE IF THERE WAS A RECALL ON THE PAINT.
NHTSA complaint #10701820 — an unverified report by a vehicle owner.
STARTED VEHICLE TO MOVE IT IN MY DRIVEWAY. PUT IT IN DRIVE AND THROTTLE STUCK OPEN AND VEHICLE SLAMMED MY GARAGE CORNER. TRIED PUTTING IT IN PARK AND IT WENT INTO REVERSE (BRAKE OVERRIDE DID NOT WORK) INSTEAD AND CROSSED STREET, WENT ACROSS NEIGHBORS LANDSCAPING STONES AND SLAMMED INTO THE HOUSE NEXT DOOR'S FRONT PORCH AT WHICH TIME THE IGNITION SHUT DOWN AND THE CAR CAME TO A STOP. MANY THOUSANDS OF DOLLARS IN DAMAGES TO ALL THREE HOMES.
NHTSA complaint #10669300 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS WATER IN THE VEHICLE FROM THE REAR PASSENGER SIDE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
NHTSA complaint #10667108 — an unverified report by a vehicle owner.
VEHICLE PROCEEDING NORTH ON CITY STREET. COLLIDED WITH SIDE OF VEHICLE #2 WEST BOUND AT INTERSECTION. DRIVER'S SIDE AIRBAG FAILED TO DEPLOY. PASSENGER SIDE DEPLOYED.
NHTSA complaint #10654905 — an unverified report by a vehicle owner.
PAINT STARTED TO PEEL IN THE FRONT CENTER OF THE ROOF, A SMALL SPOT. I THOUGHT A STONE OR ROCK HIT IT. THEN AROUND THE SIDES OF THE BACK WINDSHIELD. THIS SPRING THE HOOD STARTED TO PEEL ALSO. FIRST IN ONE SPOT THEN IN MULTIPLE SPOTS. IT STARTS BY A BUBBLE, THEN IT POPS AND PEELS OFF IN CHIPS, WHICH STICK TO THE WINDSHIELD AT TIMES. THEN IT STARTS TO PEEL OFF IN BIG PIECES. AT ALL TIMES IT PEELS DOWN TO THE BARE METAL. IT DEFINITELY APPEARS THAT THE AFFECTED AREAS(PARTS) ARE NOT PRIMED. WHEN DRIVING YOU CAN SEE THE PAINT START TO LIFT OFF AND LET GO. THIS PROBLEM SEEMS IT WILL NOT STOP UNTIL THE WHOLE HOOD AND ROOF ARE BARE. SEAT BELT LIGHT DOES NOT GO OFF WHEN BUCKLED. YOU CAN ATTEMPT TO BUCKLE AND UNBUCKLE MULTIPLE TIMES IT WORKS AND DOES NOT WORK. SOME DAYS THERE IS NO PROBLEM AND OTHER DAYS IT IS AN ISSUE.
NHTSA complaint #10651549 — an unverified report by a vehicle owner.
PAINT CRACKED AND LIFTED FROM 3 SPOTS ON FRONT OF ROOF, FRONT FENDER AND REAR PANEL AREA BELOW ROOF. IN ALL THREE INSTANCES, THE PAINT HAS SEPARATED FROM THE BODY LEAVING AREA EXPOSED TO RUST. PAINT IN QUESTION IS PALM BEACH EDITION BIRCHWOOD SILVER. A NUMBER OF EXPERIENCED BODY PAINTERS REPORT THAT THIS HAS BEEN AN ONGOING PROBLEM PECULIAR TO THIS COLOR. COMPLAINTS TO FORD HAVE BEEN IGNORED.
NHTSA complaint #10648325 — an unverified report by a vehicle owner.
THE PAINT ON THIS VEHICLE HAS BUBBLED AND FELL OFF THE CAR, ALL OVER THE CAR IN VARIOUS PLACES. THERE DOES NOT APPEAR TO BE A PATTERN TO THE DAMAGE, EXCEPT WHERE THE WINDOW WASH SQUIRTS THERE IS SOME DISCOLORATION AND RUST. PREVENTATIVE MEASURES HAVE NO AFFECT ON THE PAINT COMING OFF AS MULTIPLE WASHES AND OR WAXES DO/ DID NOTHING TO PREVENT IT FROM CONTINUING. PART OF THE DAMAGE FOLLOWS A RIVET OR WELDING LINE ON THE HOOD WHERE IT IS WELDED TO BRACES ON THE BOTTOM OF THE HOOD, OTHER PLACES APPEAR TO BE HIGH WIND OR HIGH STRESS AREAS. THE PAINT FEELS FRAGILE , HAS NO RESISTANCE TO BREAKAGE AND APPEARS TO BE A WELL KNOWN DEFECT WHEN RESEARCHED. SANDING , RESURFACING AND REPAINTING HELPS SOME, BUT UNLESS THE WHOLE CAR IS REDONE IT IS UGLY AND VERY HARD TO CONTROL AND IT IS ALSO DISAPPOINTING.
NHTSA complaint #10622182 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FUEL TANK STRAP WAS BEING HELD BY ONLY ONE STRAP WHICH WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/28/14
NHTSA complaint #10616718 — an unverified report by a vehicle owner.