166 of the
4,953 complaints filed about the Mercury Grand Marquis
are about the glass, mirrors and wipers —
3% of everything owners reported.
The worst model year for it is 1995.
166
Complaints
3%
Share of all complaints
0
Crashes
3
Fires
Windows, Mirrors & Wipers complaints by model year
O.I.N. 11523223 05/22/2023 1. Lighting Control Module: Failure 2nd time. 2.Couldn't see where I was traveling. 3. No. 4. Yes. Inspected by myself, a Mechanic and Trouble Shooter. 5. Yes. Prior to the failure, the headlamps began flashing on and off. Previously the taillights failed. No warning. Lighting Control Module Defective. Replaced Module per Recall 14N01C. Ford Dealership, Pearson Ford, INC.10650 N. Michigan RD., Zionsville, In., 317.873.3333, Service Advisor: William Haygood
NHTSA complaint #11523269 — an unverified report by a vehicle owner.
My windshield wipers started coming on and off by themselves in my 2005 grand Marquis. They also started spraying all of the windshield wipers fluid out. The lights also flicker on and off by themselves. The wipers then stopped working all together. I took it to a Ford dealership where they could not locate the problem.
NHTSA complaint #11508105 — an unverified report by a vehicle owner.
The contact owns a 2000 Mercury Grand Marquis. The contact stated that after turning off the windshield wipers, the wiper arms stopped in the middle of the windshield and became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure mentioned in NHTSA Campaign Number: 00V138000 (Visibility). The dealer was not contacted and notified of the failure. The manufacturer was contacted and the contact was informed that the VIN was not included in the recall. The contact was referred to the NHTSA for assistance. The failure mileage was 150,000.
NHTSA complaint #11471717 — an unverified report by a vehicle owner.
I AM AN AUTOMOTIVE TECHNICIAN AND I SERVICE MANY VEHICLES DAILY. I CURRENTLY OWN A 97 MERCURY GRAND MARQUIS LS AND HAVE NOTICED THAT PRACTICALLY MOST STEERING COMPONENTS ON MY VEHICLE ARE IN NEED OF REPLACING. SPECIFICALLY THE TIE ROD ENDS, CONTROL ARMS, BALL JOINS ALL HAVE BLOWN BUSHINGS AND A PITMAN ARM.... THE STEERING SWAYS SO HARD ON THIS VEHICLE. I HAVE NOTICED THAT CUSTOMER'S VEHICLES THAT I HAVE WORKED ON THAT ARE SIMILAR TO THE CROWN VIC, AND THE MARQUIS ARE SHOWING SIGNS OF STEERING COMPONENT CONCERN AS WELL. I SEE MORE FORDS WITH STEERING ISSUES THAN ANY OTHER VEHICLE THAT I SERVICE. THE VEHICLES ALSO SEEM TO HAVE ISSUES WITH ANYONE SITTING IN THE BACK THAT THE BODY WILL SCRAPE THE TIRES AND THERE ARE MULTIPLE ELECTRICAL ISSUES. I HAVE HAD TO RIG MY VENT DOOR ACTUATOR AND I HAVE HAD TO INSTALL A SHUT OFF SWITCH DUE TO A PARASITIC DRAW THAT I CAN NOT LOCATE EVEN WITH A VOLT METER. AFTER RESEARCHING ON FORUMS AND WATCHING COUNTLESS YOUTUBE VIDEOS OF OWNERS STATING THESE KNOWN ISSUES I BELIEVE THAT IT IS BEYOND MAINTENANCE STANDARDS FOR THESE PARTS ALL TO BE FAULTY FROM THIS CAR MANUFACTURER.
NHTSA complaint #11254228 — an unverified report by a vehicle owner.
I WAS DRIVING ON A 2 LANE HIGHWAY WHEN I RAN OVER SOME BUMPS IN THE ROAD. THE STEERING WHEEL WENT RIGHT AND LEFT SEVERAL TIMES, I WAS AFRAID I WAS GOING TO LOSE CONTROL OF MY CAR. I FOUND A RECALL ABOUT THIS SAME THING. TELL ME WHAT I NEED TO DO TO GET THIS SITUATION FIXED. ALSO, THE WINDSHIELD WIPERS STOP IN THE STRAIGHT UP POSITION. WHAT IS NEEDED TO FIX THIS: HTTPS://WWW.NHTSA.GOV/VEHICLE/2002/MERCURY/GRAND%252520MARQUIS/4%252520DR#RECALLS
NHTSA complaint #11176426 — an unverified report by a vehicle owner.
MY 2011 MERCURY GRAND MARQUIS ULTIMATE EDITION, WAS VERY GREAT HOWEVER IT CAUGHT ON FIRE DUE TO THE MALFUNCTION OF THE WINDSHIELD WIPERS...THEY WOULD COME ON AUTOMATICALLY WHILE I WAS DRIVING, MY WINDSHIELD WIPER SWITCH WOULD BE ON THE OFF POSITION... AND THE WIPERS ONLY WORKED ON A HIGH SPEED SEEING NONE OF THE OTHER SPEEDS WORKED...PRIME EXAMPLE I WOULD WARM UP THE CAR FOR 10 MIN...BECAUSE ITS COLD OUTSIDE THEN I WOULD DRIVE, ALL OF A SUDDEN MINUTES LATER, MY WINDSHIELD WIPER TURN ON BY ITSELF IN A HIGH SPEED POSITION , I TURNED THE WIPERS ON SO I CAN SEE IF TURNING OFF WOULD HELP IT DOESN'T SO CLEARLY IT HAS A MIND OF ITS OWN...AS IF A GHOST WAS IN IT...I GOOGLED THE PROBLEM..CLEARY THERE ARE OTHER MODELS OF THE SAME AND DIFFERENT YEAR NUMBERS THAT HAVE THE SAME PROBLEM...THEY SAY ITS EITHER THE WIPERS MOTOR A RELAY OR THE WHOLE LEFT, RIGHT INDICATED SWITCH WHICH THE WINDSHIELD WIPERS WORKS OFF OF...LONG STORY SHORT MY CAR CAUGHT ON FIRE THE MORNING OF NOV.21, 2018 A DAY BEFORE THANKSGIVING IN MY DRIVEWAY WHICH COULD HAVE SET MY CAR ON FIRE..HAD TO CALL THE FIRE DEPARTMENT AT 1:45AM IN THE MORNING. DUE TO AN ELECTRICAL ISSUE THE CAR HAD..IT LOOKED LIKE A MOVIE WITH THE CAR ON FIRE. BECAUSE CLEARLY IF THE CAR IS PARKED AND THE WINDSHIELD WIPERS MOTOR IS STILL TRYING TO MOVE WITH NO POWER TO THE CAR...I LOVED THAT CAR SO MUCH..IT ALMOST CAUGHT MY HOUSE ON FIRE...COULD HAVE EXPLODED AND PUT MY FAMILY AT RISK.WHICH IT DID. AS MUCH AS I LOVE FORD, LINCOLN, MERCURY I AM JUST SADDENS AND DEVASTATED THAT THE CAR I WANTED LOVED AND BOUGHT OR SHALL I SAY FINANCED IS TOTALLED BUY AN ELECTRICAL FIRE THAT BURNED THE INSIDE ALL UP IN MY CAR AND ENGINE IS BURNED OUT....AND THE FIRE WHEN I WAS WOKEN UP TO HEAR THIS WHEN I CALLED 911 AND WAS LOOKING OUTSIDE THE FIRE THAT I SEEN STARTED FROM THAT DRIVER SIDE FRONT WINDSHIELD WITH FIRE COMING FROM THE MOTOR OF THE WIPER ONTO HOOD
NHTSA complaint #11154071 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS STATIONARY, THE AIR CONDITIONER FRACTURED AND CAUSED THE DEFROSTER TO BECOME INOPERATIVE. THE CONTACT STATED THAT HOT AIR BLEW FROM THE DEFROSTER AND IT FAILED TO CLEAR THE WINDSHIELD AND SIDE WINDOWS. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE MODE DOOR ACTUATOR UNDERNEATH THE DASHBOARD NEEDED TO BE REPLACED. MIKE FITZPATRICK FORD (238 BULLSBORO DRIVE, NEWNAN, GEORGIA 30263) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
NHTSA complaint #11139304 — an unverified report by a vehicle owner.
DRIVER SEATBELT WAS REPLACED (BAD MAYBE) AND AIR BAG LIGHT CAME ON IMMEDIATELY AFTER SEAT BELT WAS REPLACED WIPERS TURN ON BY THEMSELVES AND WILL NOT TURN OFF.
NHTSA complaint #11119394 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL FOR APPROXIMATELY FIVE TO TEN SECONDS WHEN THE VEHICLE WAS BEING DRIVEN. THE CONTACT ALSO STATED THAT THE BLOWER MOTOR FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #11051753 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPERS FAILED. THE CONTACT REMOVED THE FUSE AND REPLACED IT TO RESTART THE WIPERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE MOTOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
NHTSA complaint #10983591 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPERS FAILED. THE CONTACT REMOVED THE FUSE AND REPLACED IT TO RESTART THE WIPERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE MOTOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
NHTSA complaint #10983591 — an unverified report by a vehicle owner.
WHILE DRIVING, THE VISIBILITY WIPERS ENGAGED WITH OUT BEING TURNED ON BY ME. THE CLEANER SPRAYED THE ENTIRE CONTENTS OUT FROM RESERVOIR WITH OUT ME PRESSING THE BUTTON. THIS ALSO OCCURED WHILE VEHICLE WAS NOT TURNED ON WITH THE KEY. VISIBILITY WIPERS WILL NOT TURN ON WHEN TURNED TO ANY SPEED EXCEPT HIGH.
NHTSA complaint #10911005 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS STATIONARY, THE WINDSHIELD WIPERS MALFUNCTIONED AND PREVENTED THE RAIN FROM BEING CLEARED FROM THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 300,000.
NHTSA complaint #10892738 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS AND THE WASHER ACTIVATED WITH NO WARNING SEVERAL TIMES. THE CONTACT HAD A MECHANIC REPLACE THE WIPER MOTOR TWICE BUT THE FAILURE RECURRED. THE CONTACT WAS TO DETERMINE IF THE MECHANIC WOULD REPLACE THE PART A THIRD TIME OR HAVE THE REPAIRS PERFORMED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 06/29/16*LJ
NHTSA complaint #10864244 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE FUSE WAS REMOVED TO PREVENT THE WINDSHIELD WIPERS FROM OPERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10808973 — an unverified report by a vehicle owner.
MY 2003 MERCURY GRAND MARQUIS HAS HAD AN ISSUE WITH THE LIGHTING MODULE FOR THE HEADLIGHTS. THE HEADLIGHTS WILL NOT TURN ON ANYMORE AND FROM WHAT I SEE FROM OTHERS COMPLAINTS ABOUT THIS MODEL IS THAT THE MAJORITY OF THE COMPLAINTS WITH THIS VEHICLE ARE WITH THE SAME ISSUE! I REALLY HOPE THAT THIS ISSUE BECOMES A RECALL SINCE OBVIOUSLY THEY ARE AWARE OF HOW MANY PEOPLE ARE HAVING THIS PROBLEM. DO YOU KNOW HOW HARD IT IS NOT TO BE ABLE TO DRIVE AT NIGHT?! LET ALONE WHEN IT'S RAINY OR FOGGY OUT. I HAVE YOUNG CHILDREN WHAT IF THERES AN EMERGENCY?? THIS ISSUE NEEDS TO BE ADDRESSED BEFORE MORE PEOPLE GET INTO AN ACCIDENT! ARE THEY WAITING FOR SOMEONE TO DIE FIRST!? ANOTHER ISSUE I HAVE IS WITH THE WINDSHIELD WIPERS- THEY ONLY HAVE ONE SPEED- FAST. I DON'T KNOW WHY THEY WOULDN'T MAKE THEM WITH SLOWER SETTINGS, EVERY TIME IT RAINS LIGHTLY I HAVE TO TURN THEM ON FOR A SECOND AND OFF REPEATEDLY BECAUSE THERE AREN'T ANY SLOWER SETTINGS. I LIKE THE COMFORT OF MY GRAND MARQUIS BUT THESE ISSUES REALLY NEED TO GET RESOLVED OR I'LL BE FORCED TO BY ANOTHER VEHICLE AND IF THEY DON'T DO A RECALL ON THE EXTERIOR LIGHTS I WILL NEVER BUY ANOTHER VEHICLE FROM FORD MOTOR COMPANY BECAUSE IT WILL SHOW THAT THEY REALLY DON'T CARE ABOUT PEOPLE'S SAFETY!
NHTSA complaint #10778595 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHEN DRIVING, THERE WAS A GLARE ON THE FRONT WINDSHIELD WHICH IMPAIRED HIS VISION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10659974 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW SWITCH WAS INOPERABLE. THE SWITCH WAS PREVIOUSLY REPLACED TWICE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. UPDATED 11/21/14*CN UPDATED 8/13/2015
NHTSA complaint #10649767 — an unverified report by a vehicle owner.
IN EARLY JUNE THE HEADLIGHTS STARTED GOING OUT WITH NO WARNING. THEY WOULD ALSO FLASH ON AND OFF WHEN THE WIPERS WERE ON. TOOK THE CAR TO A MECHANIC AND HE SAID THE LCM WAS BAD. $500 TO REPAIR. WAS LOOKING ONLINE FOR A LCM AND SEEN THAT FORD WAS EXTENDING THEIR WARRANTY ON THE LCM UNDER THE NUMBER 14N01. LOOKED AT MY FORD RECALL LETTERS AND SEEN THAT FORD SENT OUT THIS WARRANTY 14N01 TO ME IN APRIL OF 2014. TOOK CAR TO THE DEALER ON 11 AUGUST AND THEY CONFIRMED THE LCM WAS BAD AND WOULD REPLACE IT. IT IS NOW 15 SEPTEMBER AND THE PARTS ARE STILL NOT AVAILABLE. NOW THE WIPERS AND WIPER WASHER COME ON EVEN WHEN THE WIPER SWITCH IS OFF. LIGHTS COME ON WHEN THEIR NOT SUPPOSED TO. ANTI-SKID WAS ALSO FLASHING ON AND OFF. CAR MAY BE UNSAFE TO DRIVE BUT I NEED TRANSPORTATION FOR WORK AND CANNOT ALWAYS USE MY WIFE'S CAR. FORD WILL NOT OFFER A CAR FOR ME TO USE. SHOULD THIS BE A SAFETY RECALL? DO I HAVE ANY OPTIONS WITH FORD?
NHTSA complaint #10633325 — an unverified report by a vehicle owner.
WHILE DRIVING ON EXPRESSWAY AT NIGHT IN A DRIVING RAINSTORM, MY WIPERS QUIT WORKING. I WAS ABLE TO PULL OVER UNTIL THE RAIN STOPPED, BUT COULD HAVE BEEN A DISASTER. ON APRIL 23RD THE DEALER DIAGNOSED THE WIPER MOTOR ASSEMBLY WAS BAD. P/N 8W7Z*17508*A. I HAVE FOUND SINCE THE REDESIGN OF WIPER MOTOR ASSEMBLY IN 2003, THAT THE WIPER MOTORS GET WATER IN THEM AND SHORT OR CORRODE THE INTEGRAL WIPER ELECTRONIC BOARD. EVEN THOUGHT THE FAILURE RATE MAY BE LOW, THE POTENTIAL FOR A DISASTER, LIKE I COULD OF HAD IS GREAT. THIS PART SHOULD BE REDESIGNED AND EFFECTED VEHICLES RECALLED. I HAVE NO COMPLAINT WITH THE DEALER WORK.
NHTSA complaint #10592070 — an unverified report by a vehicle owner.