70 of the 3,220 complaints filed about the Mercury Milan are about the body and structure — 2% of everything owners reported. The worst model year for it is 2006.
70
Complaints
2%
Share of all complaints
8
Crashes
1
Fires
STRUCTURE:BODY
1. The Airbag light on the driver side is on 2. The vehicle under is extensively rusty 3. Braking is very slow
NHTSA complaint #11434924 — an unverified report by a vehicle owner.
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Frame Rail corrosion, noticed by dealer while having other recall service performed, they took photos since they hadn't seen this on a Milan, Fusion, or MKZ. I am now concerned with the car's safety.
NHTSA complaint #11422009 — an unverified report by a vehicle owner.
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WHEN BRAKING TO SLOW DOWN OR GET TO A STOP THE BRAKE PEDAL PRESSED DOWN BUT THE CAR DIDN'T SEEM TO STOP AS QUICK AS IT SHOULD HAVE. A WHILE LATER, WHEN HAVING TO BRAKE QUICKLY, THE CAR HIT ANOTHER VEHICLE INFRONT OF IT. THE ACCIDENT TOOK PLACE ON A CITY ROAD. NO POLICE REPORT WAS FILED BECAUSE THE OTHER CAR'S BUMPER HAD MINOR DAMAGE UNLIKE MY CAR WHICH THE FRONT & HOOD OF HAS SUBSTANTIAL DAMAGE.THE REPAIR ESTIMATE FOR ME WAS ABOUT 4K DOLLARS WHICH IS HIGHER THAN I CAN AFFORD.
NHTSA complaint #11373887 — an unverified report by a vehicle owner.
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THE INTERIOR DOOR HANDLES DRIVER'S SIDE FRONT AND BACK QUIT WORKING. NO LONGER ABLE TO OPEN THE DOOR FROM INSIDE. IN CASE OF AN EMERGENCY THIS COULD BE VERY DANGEROUS
NHTSA complaint #11338753 — an unverified report by a vehicle owner.
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INTERIOR COMPONENT OF INTERIOR DRIVER'S DOOR HANDLE SNAPPED PREVENTING DRIVER FROM OPENING THE DOOR WHILE INSIDE THE CAR. THIS PLASTIC CONNECTOR BROKE WHEN OPERATOR PLACED STANDARD FORCE ON HANDLE TO OPEN THE DOOR.
NHTSA complaint #11331858 — an unverified report by a vehicle owner.
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MAY 16,2020 I NOTICE MY BREAKS STOP WORKING.. MAY 18,2020 I WAS BACKING OUT OF A PARKING SPACE WHEN I NOTICE MY BREAKS WEREN'T WORKING AND HAD GOT INTO A CAR ACCIDENT WHICH MESSED MY REAR BUMPER AND TRUNK UP. I DIDN'T REALIZE MY BREAKS WERE HAVING ISSUES UNTIL MAY 22,2020 WHEN THE CAR SAID 'BRAKE FLUID LEVELS LOW' MAY 23RD,2020 I DECIDED TO PURCHASE BRAKE FLUID WHICH IT STILL DIDN'T ATTEMPT TO HOLD ANYTHING. CAR STARTED OUT SUPER LOUD LIKE MY BRAKES AND ROTORS WERE GOING BAD, ONCE THE BRAKE FLUID WAS IN PLACE IT STOPPED THE NOISE BUT DIDN'T STOP THE CAR FROM SAYING LEVEL IS LOW NOR HELPED THE BRAKES.*DT*JB*DT
NHTSA complaint #11325766 — an unverified report by a vehicle owner.
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MY CAR DID NOT STOP WHEN BRAKE WAS APPLIED RESULTING IN A CRASH INTO THE CAR THAT WAS IN FRONT OF ME. BOTH CARS WERE GETTING READY TO ENTER THE MAIN ROAD FROM A SIDE STREET. I WAS STARTING TO PROCEED AND WE HAD TO STOP AND WAIT FOR ONCOMING TRAFFIC WHEN I HIT MY BRAKES IT DID NOT STOP BEFORE I HIT THE CAR. RECALL # 19S54
NHTSA complaint #11302317 — an unverified report by a vehicle owner.
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INSIDE DRIVER DOOR HANDLE BRAKES EASILY DUE TO PLASTIC CONSTRUCTION. HAPPENED ON MY CAR AT 72,000 MILES AND TWICE ON MY SON'S CAR. POTENTIAL HAZARD IN NOT BEING ABLE TO ESCAPE VEHICLE IN AN ACCIDENT.
NHTSA complaint #11269412 — an unverified report by a vehicle owner.
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OPERATOR DOOR HANDLE BROKEN PAWL SPRING TAB, DOOR MAY OPEN WHILE DRIVING
NHTSA complaint #11228883 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT PASSENGER SIDE DOOR HANDLE CRACKED AND DID NOT LOCK THE DOOR. THE CONTACT CALLED HUNTERSVILLE FORD AT 704-875-6547 (LOCATED AT 13825 STATESVILLE RD, HUNTERSVILLE, NC 28078) AND WAS QUOTED A HIGH COST FOR THE REPAIR. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE DOOR HANDLE WAS REPLACED AT AN AFFORDABLE COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
NHTSA complaint #11195493 — an unverified report by a vehicle owner.
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THE VEHICLE FIX THE BACK PARTS OF BODY THE POLICE DO NOT FIND AN ACCIDENT REPORT OF JANUARY 2014 IN MANATI PUERTO RICO IN JANUARY 2014 A MERCURY MILAN WAS A COLISION WITH A DODGE RAM IN MANATI PUERTO RICO.THE BLACK MERCURY WAS A MOTOR PROBLEM AND BACK BODY PARTS NEED FIX.I WAIT FOR A FORD MOTOR REPOT THAT EVIDENCE THE PROBLEM COLISION AND DO NOT FIX BECAUSE DO NOT FIND THE POLICE REPORT. CAR INSURANCE COMPANY NEED A POLICE REPORT FOR SEND TO MY PERSON A MONEY TO FIX.THE ACCIDENT DO NOT REPORT.PLEASE SEND A INFORMATION AND SOME LETTER FOR FIND A POLICE REPORT. MY E-MAIL.MONSTER JAN EVENTS DO NOT RESPONSABLE WHEN HAVE ACCIDENTS IN A WAY.I NEED A POLICE REPORT TO JANUARY 2014 IN MANATI,PUERTO RICO
NHTSA complaint #11160712 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS CRACKED AND THERE WAS A DEEP SPLIT WHERE THE AIR BAG WAS LOCATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS TAKEN TO TASCA AUTOMOTIVE GROUP (1300 PONTIAC AVE, CRANSTON, RI 02920, (800) 788-2114), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11142599 — an unverified report by a vehicle owner.
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TAKATA RECALL RECIEVED RECALL NOTICE ON JULY 2016 AS OF THIS DATE STILL NO PARTS. RECIEVED LETTER NOVEMBER 2017 NO PASSANGER TO RIDE IN FRONT PASSENGER SEAT. MY VEHICAL WAS IN A CAR ACCIDENT IN DECEMBER 2017 AND THE ON THE DRIVERS FRONT FENDER, THE AIRBAGS DID NOT DEPLOY. WAS NOT SURE IF THEY WERE SUPPOSED TO.THE CAR SLAMED INTO ANOTHER CARS BACK BUMPER ON THE OTHER CARS LEFT SIDE. IT SLID DUE TO ROAD CONDITIONS OF WEATHER. IT WAS AT 3PM ON A ROAD WITH 35 MPH SPEED LIMIT.THE OTHER CAR WAS TURNING WITHOUT A TURN SIGNAL.WE HAD THE CAR REPAIRED THROUGH OUR INSURANCE AT STATE FARM. $4000 DAMAGE.
NHTSA complaint #11073986 — an unverified report by a vehicle owner.
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TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED THAT A BUMP WAS ON THE DASHBOARD OVER THE LOCATION OF THE PASSENGER SIDE AIR BAG. THE AIR BAGS AND THE WIRING WERE NOT EXPOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORRIE'S MINNETONKA FORD (13400 WAYZATA BLVD, MINNETONKA, MN 55305, (952) 546-5441), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS INFORMED BY A SERVICE TECHNICIAN THAT THE DASHBOARD REPAIR WOULD COST APPROXIMATELY $3,000. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
NHTSA complaint #11058574 — an unverified report by a vehicle owner.
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"TAKATA RECALL" I AM DENIED SERVICE FOR THIS DEFECTIVE AIRBAG.
NHTSA complaint #11042694 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2010 MERCURY MILAN. AFTER THE VEHICLE WAS PARKED, THE INTERIOR DOOR HANDLE WOULD NOT OPEN THE DOOR. THE CONTACT HAD TO EXIT THROUGH THE PASSENGER SIDE DOOR OR MANUALLY RESTART THE VEHICLE. AN UNKNOWN DEALER WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.
NHTSA complaint #11030000 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. AFTER THE VEHICLE WAS PARKED, THE INTERIOR DOOR HANDLE WOULD NOT OPEN THE DOOR. THE CONTACT HAD TO EXIT THROUGH THE PASSENGER SIDE DOOR OR MANUALLY RESTART THE VEHICLE. AN UNKNOWN DEALER WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.
NHTSA complaint #11030000 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER AIR BAG WAS EXPOSED DUE TO A FRACTURED DASHBOARD AT THE FRONT PASSENGER AIR BAG AREA DUE TO THE AIR BAG FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED DUE TO THE AIR BAG ELECTRICAL SYSTEM. THE CONTACT STATED THAT THE VEHICLE STALLED DUE TO THE AIR BAG ELECTRICAL SYSTEM. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11004100 — an unverified report by a vehicle owner.
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TAKATA RECALL THERE HAS BEEN NO UPDATE IN THE LAST YEAR SINCE THE RECALL WAS ANNOUNCED, REGARDING REPLACING THE PASSENGER AIRBAG IN MY 2007 MERCURY MILAN. THE STITCHING (OR WHATEVER MATERIAL IS USED) HAS STARTED TO DISINTEGRATE ON THE PASSENGER SIDE DASHBOARD, WHERE THE AIRBAG IS HOUSED. I'VE BEEN HOPING THE RECALL WOULD HAVE BEEN COMPLETED BEFORE NOW, SO I WOULDN'T HAVE TO HAVE THE CAR TAKEN IN TWICE TO BE FIXED: ONCE FOR THE DETERIORATING DASHBOARD AROUND THE PASSENGER AIRBAG, AND A SECOND TIME TO HAVE THE AIRBAG REPLACED WHEN THE PARTS FOR THE RECALL BECOME AVAILABLE. I'M VERY CONCERNED TO KEEP DRIVING THE CAR, AND ALSO FOR THE RESALE VALUE, IF I WANTED TO SELL THE CAR DUE TO THIS ISSUE STILL NOT BEING RESOLVED.
NHTSA complaint #11000513 — an unverified report by a vehicle owner.
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"TAKATA RECALL" - RECEIVED RECALL NOTICE DATED JULY 2016... BUT IT STATED THAT A 2ND NOTICE/LETTER WILL BE SENT WHEN PARTS BECOME AVAILABLE AND THEN CAN CONTACT A DEALER FOR REPAIR... MEANWHILE, NOW WHENEVER I TURN THE CAR ON, THE AIRBAG LIGHT COMES ON THAT I HAVE TO TURN THE IGNITION OFF AND ON AGAIN, HOPING THE AIRBAG LIGHT DOESN'T SHOW... AND THE FEAR THAT THIS AIRBAG WILL EXPLODE AND CAN ACTUALLY KILL YOU IS SO STRESSFUL.. PLEASE PLEASE EXPEDITE THESE AIRBAG REPLACEMENT/REPAIRS SO THEY CAN BE DONE SOONER. IT IS NOW JANUARY 2017 AND THIS IS A DAILY OCCURRENCE.
NHTSA complaint #10943889 — an unverified report by a vehicle owner.