80 of the
2,205 complaints filed about the Mercury Villager
are about the doors, latches and locks —
4% of everything owners reported.
The worst model year for it is 1996.
WHILE I AM DRIVING THE SLIDING DOOR WILL POP. CURRENTLY IT DOES NOT COMPLETELY OPEN, BUT IS DOES BECOME UNSECURED. THE INTERIOR LIGHTS COME ON AND WHEN DRIVING AT NIGHT INHIBITS MY VISION AND MAKES DRIVING UNSAFE. MY CHILDREN ARE ALSO THE PASSENGERS NEAR THE DOOR AT THIS TIME AND I AM AFRAID THAT THE DOOR WILL FLY OPEN AND CAUSE HARM EVEN THOUGH THEY ARE IN SAFETY BELTS. I HAVE HAD A MECHANIC LOOK AT THE LATCH AND HE SEES NOTHING THAT SHOULD BE CAUSING THIS TO MALFUNCTION.
NHTSA complaint #10172065 — an unverified report by a vehicle owner.
THE VEHICLE AUTOMATIC DOOR LOCKS AUTOMATICALLY LOCK THE DOORS THIS HAS HAPPENED INNUMERABLE OCCASIONS. THIS BEGAN SHORTLY AFTER PURCHASE OF THE VEHICLE IN 1998, AND CONTINUES TODAY. THE DOORS AR NOT TO LOCK IF THE KEYS ARE IN THE IGNITION, AND THEY DO. THIS HAS OCCURRED WHILE DRIVING THE VEHICLE, WHILE IT IS PARKED, WHEN ENTERING, AND EXITING THE VEHICLE. THE INTERIOR DOORS DO NOT OVERRIDE THE LOCKS, AND IN AN EMERGENCY, ONE WOULD BE UNABLE TO EXIT THE VEHICLE IF THEY WERE TO LOCK. USUALLY THIS OCCURS MOST OFTEN WHEN THE DOORS ARE BEING CLOSED; AND IF THE BATTERY IS UNHOOKED, AND RECONNECTED, IT MAY REMEDY THE SITUATION FOR SEVERAL DAYS. THE REAR AUTOMATIC WINDOWS GO OUT WHEN YOU PRESS THE BUTTONS TO MAKE THEM GO IN, AND THE REAR WIPER STAYS DOWN AS IF THE WINDOW IS UNLOCKED. THAT CAN BE REMEDIED BY UNLOCKING THE WINDOW, AND RELATCHING IT, IT USUALLY STAYS UP FOR 2-3 DAYS. WHEN YOU ATTEMPT TO RETRACT THE REAR WINDOWS, THEY WILL NOT GO IN AUTOMATICALLY. I HAVE CONTACTED PUTNAM LINCOLN MERCURY IN FORT SMITH, ARKANSAS, AND I DO NOT HAVE THE MONEY TO COMPLETE THESE REPAIRS WHICH COULD POSSIBLY CAUSE INJURY OR DEATH IF THE DOORS LOCKED SOMEONE IN. IN OTHER NEWS, THE GAS PEDAL IS STICKING ALSO, THIS HAPPENS WHEN YOU TAKE OFF IN THE VEHICLE, AND HAPPENS EVERY TIME. THIS HAS ALSO BEEN REPORTED TO THE DEALERSHIP.
NHTSA complaint #10139592 — an unverified report by a vehicle owner.
DT: 1998 MERCURY VILLAGER. THE CONSUMER STATES ALL OF THE DOORS ARE LOCKING ON THEIR OWN. THIS HAS HAPPENED A COUPLE OF TIMES. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP TO SEE WHY THIS WAS OCCURRING. HE HAS NOT YET CONTACTED MERCURY. THIS STARTED ON AUGUST 15, 2005. THIS ALMOST LOCKED THE CONSUMER'S CHILD IN THE CAR. THIS WA SA KEYLESS ENTRY LOCKING SYSTEM.
NHTSA complaint #10136920 — an unverified report by a vehicle owner.
IF THERE IS ANYTHING JUST EVEN SLIGHTLY HANGING OVER THE BACK HATCH WHEN IT IS CLOSED IT WILL NOT RELEASE (OPEN). A RECENT INCIDENT OCCURRED WHEN I HAD A PIECE OF CARDBOARD FROM A CLOTHES HANGER HANGING OVER THE EDGE OF WHERE THE BACK HATCH CLOSES. IT WOULD NOT REOPEN. I TOOK IT TO THE DEALER AND THEY COULDN'T GET IT OPEN. I FINALLY PULLED THE CARDBOARD OUT, PIECE BY PIECE, AND THEN THE HATCH WOULD OPEN. IT HAS DONE THIS WITH CLOTHING -- SHIRT SLEEVE, BLANKET, PENCIL, ETC. IF SOMETHING IS ON THE EDGE OF THE DOOR HATCH FLOOR, AND GETS STUCK IN THE HATCH, THE HATCH WILL NOT OPEN. FROM A SAFETY ASPECT, IF A CHILD OR SOMEONE ELSE'S FINGER GOT SLAMMED SHUT INTO THE HATCH, YOU WOULD NOT BE ABLE TO OPEN THE HATCH TO GET THE FINGER OUT!!!! IT DOES NOT HAVE TO BE SOMETHING THICK, NOR DOES IT HAVE TO BE BY THE LATCH -- IN FACT IT IS NEVER BY THE LATCH BECAUSE THE LATCH IS ON THE SIDES. THE CARDBOARD FROM THE HANGER WAS THE CIRCUMFERENCE OF A FINGER. NO ONE COULD GET IT OPEN -- THE CARDBOARD HAD TO BE RIPPED OUT FROM UNDER THE HATCH.
NHTSA complaint #10105770 — an unverified report by a vehicle owner.
I HAD A LOW IMPACT ACCIDENT WHERE THE FRONT OF MY VEHICLE HIT THE BACK OF ANOTHER VEHICLE. (FORGOT TO PUT CAR IN PARK AND WAS ABOUT 4 FEET FROM BACK OF ANOTHER CAR ON SLIGHT GRADE, WELL YOU KNOW THE REST).*AK AFTER THE ACCIDENT THE SLIDING DOOR BEGAN TO "POP" ENOUGH FOR THE AJAR DOOR LIGHT TO COME ON BUT NOT ENOUGH FOR THE DOOR TO ACTUALLY OPEN. I HAVE CHECKED WITH THE PEOPLE THAT GAVE ESTIMATES ON REPAIRS AND WAS INFORMED BY EVERY ONE THAT IT WAS NOT A RESULT OF THE ACCIDENT. WHAT I CAN NOT UNDERSTAND IS WHY IT STARTED ONLY AFTER THE ACCIDENT. I HAVE BEEN INFORMED THAT THE LOCKS MAY NEED TO BE REPLACED BECAUSE OF WARE.
NHTSA complaint #10095815 — an unverified report by a vehicle owner.
A DEFECT IN THE KEYLESS ENTRY SYSTEM OF 1998 MODEL YEAR MERCURY VILLAGER MINIVANS CAUSES UNCONTROLLED LOCKING AND UNLOCKING OF THE VEHICLE DOORS. COMPANY IS AWARE OF THE DEFECT AND A TECHNICAL MEMORANDUM EXISTS REGARDING THIS PROBLEM BUT THE COMPANY REFUSES TO TAKE RESPONSIBILITY FOR REPAIR OF THE DEFECT.
NHTSA complaint #10093229 — an unverified report by a vehicle owner.
INTERIOR DASH LIGHTS WENT OUT.INTERIOR REAR PASSENGER LIGHTS WENT OUT.BALL JOINTS NEED TO BE REPLACED.KNOCK SENSOR NEEDS TO BE REPLACED.POWER WINDOWS AND LOCKS DON'T WORK.DEALER TOLD ME THE KNOCK SENSORS COST $1500.00 TO FIX AND REAR INTERIOR LIGHTS $250 AND BALL JOINTS $225.INTERIOR DASH LIGHTS JUST WENT OUT.
NHTSA complaint #10083085 — an unverified report by a vehicle owner.
I PURCHASED A USED VAN, THERE SEEM TO BE SEVERAL RECALLS EITHER NOT IDENITFIED OR NOT KNOW ABOUT, EITHER WAY THEY WERE NOT FIXED. I HAVE BEEN UNABLE TO FINE A DEALER WHOM WILL ACKNOWLEDGE THE RECALLS AND REPAIR THEM.
NHTSA complaint #10066378 — an unverified report by a vehicle owner.
I PURCHASED A USED VAN, THERE SEEM TO BE SEVERAL RECALLS EITHER NOT IDENITFIED OR NOT KNOW ABOUT, EITHER WAY THEY WERE NOT FIXED. I HAVE BEEN UNABLE TO FINE A DEALER WHOM WILL ACKNOWLEDGE THE RECALLS AND REPAIR THEM.
NHTSA complaint #10066378 — an unverified report by a vehicle owner.
WHILE OPENING AND LOCKING DOORS THE REMOTE CONTROL WAS INOPERABLE. CONSUMER HAD TO OPEN THE DOORS AND LOCK THE DOORS MANUALLY. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED THE DRIVER THERE WAS NOT A RECALL FOR THIS VEHICLE. CONSUMER TOLD THE MECHANIC THAT THE LOCKS HAD BEEN REPLACED NUMEROUS TIMES, BUT PROBLEM STILL EXISTS.
NHTSA complaint #10067032 — an unverified report by a vehicle owner.
CONSUMER COMPLAINED ABOUT AUTOMATIC DOOR LOCK PROBLEM. THE DOORS LOCKED WITHOUT NOTICE. CURRENTLY, HATCHBACK WILL NOT OPEN. ALSO, DRIVER'S SIDE SEAT BELT DID NOT RETRACT.
NHTSA complaint #10059825 — an unverified report by a vehicle owner.
LOCK MECHANISM//LOCKS WOULD LOCK AND UNLOCK AUTOMATICALLY. I HAD NO CONTROL OF THE LOCKS. SOMETIMES FOUND MYSELF STUCK IN THE CAR UNTIL THE LOCKS DECIDED TO STOP LOCKING AND UNLOCKING ON THEIR OWN. I BELIEVE I PAID ABOUT $500.00 FOR REPAIRS TO THIS SYSTEM JUST FOR THE WHOLE SYSTEM TO FAIL AGAIN ALMOST TWO YEARS LATER. MY LOCKS NO LONGER WORK. I HAVE VIDEO OF THE LOCKS WORKING ON THEIR OWN. AS FOR INCIDENT DATE-TOO MANY TO COUNT.
NHTSA complaint #10049689 — an unverified report by a vehicle owner.
MY SLIDING DOOR LATCH ON MY 1995 MERCURY VILLAGER POPS OPEN WHEN I AM DRIVING!!! I AM AFRAID MY CHILD WILL FALL OUT AND I WILL SUE MERCURY FOR A GREAT DEAL OF MONEY.
NHTSA complaint #10045128 — an unverified report by a vehicle owner.
THE CHILD SAFETY LOCK ON THE SLIDING SIDE DOOR OF VEHICLE WAS INOPERABLE . THE CONSUMER FELT THAT THE CHILDREN COULD OPEN THE DOOR WHILE THE VEHICLE WAS IN MOTION. THE DEALER HAS BEEN INFORMED OF THE PROBLEM. *NLM
NHTSA complaint #10040197 — an unverified report by a vehicle owner.
AUTOMATIC DOOR LOCKS DO NOT WORK AT VARIOUS TIMES. ALL THE DOORS WILL NOT LOCK. *AK THE AUTOMOTIVE MECHANIC CLEANED THE CONTACTS, HOWEVER HE COULD NOT LOCATE A PROBLEM. *JB *NLM
NHTSA complaint #10024158 — an unverified report by a vehicle owner.
VEHICLE LOCKS AUTOMATICALLTY WHILE BEING DRIVEN, SITTING STILL IN PARKING LOT, GARAGE, ETC. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE DATE INDICATED BELOW IS JUST THE LAST TIME.
NHTSA complaint #10007576 — an unverified report by a vehicle owner.