79 of the
2,205 complaints filed about the Mercury Villager
are about the electrical system —
4% of everything owners reported.
The worst model year for it is 1993.
THE CAR CONTINUALLY LOCKS ITSELF (POWER LOCKS). IF I'M OUTSIDE THE CAR I HAVE TO REPEATEDLY TRY TO UNLOCK IT WHILE AT THE SAME TIME IT RELOCKS ITSELF. AFTER NUMEROUS ATTEMPTS IT WILL STOP AND LET ME IN. SAME IS TRUE IF I'M IN THE CAR EXCEPT NOW I CAN'T GET OUT. IT'S USUALLY MUCH WORSE DURING THE DAY THAN AT NIGHT. DOESN'T MATTER IF YOU'RE IN THE CAR, TRYING TO GET IN OR NEARBY (I DON'T HAVE A REMOTE NOR IS IT AN OPTION). THE CAR CAN BE SITTING IDLE FOR HOURS AND THEN ALL OF A SUDDEN STARTS LOCKING AND UNLOCKING ITSELF IN RAPID SUCCESSION. RARELY IF EVER DOES IT END UP UNLOCKED. WILL OCCASIONALLY GO THROUGH THE SAME PROCEDURE WHILE DRIVING. IT DOESN'T EFFECT ANYTHING BUT ALL THE DOOR LOCKS (AT LEAST THAT I HAVE BEEN ABLE TO ASCERTAIN). IF IT MATTERS I COULD SEND A VIDEO OF THIS PROBLEM. THE QUESTION BELOW OF WHEN DOES THIS HAPPEN IS MOOT. IT HAPPENS EVERY DAY AT ANYTIME. I'VE TRIED NUMEROUS WORKAROUNDS WITH LITTLE SUCCESS BECAUSE THE CAR SEEMS TO ADAPT AND THEN BECOMES MORE DIFFICULT. ( BELIEVE ME, I KNOW WHAT THIS SOUNDS LIKE.)
NHTSA complaint #11003535 — an unverified report by a vehicle owner.
I TOOK MY CAR TO ALLAN VIGIL FORD IN FAYETTVILLE GA FOR SERVICE AND I NOT HAPPY WITH THE REPAIRS . FIRST , THE ALARM IS GOING OFF ALONG WITH THE HORN AT RANDOM .SECOND ,THE DASHBOARD LIGHTS DO NOT WORK . I HAVE TO USE A FLASHLIGHT AT NIGHR TO SEE WHAT SPEED I AM GOING .THIRD , I AM DRIVING WITH NO HORN . AND FINALLY ,THE IGNITION KEY DOES NOT LOCK OR UNLOCK THE DRIVER DOOR. .
NHTSA complaint #10749753 — an unverified report by a vehicle owner.
LEFT A FRIENDS HOUSE DROVE 1/3 OF A MILE VAN WAS ON FIRE PULLED OVER TO SIDE OF RODE WAS SMOKING/ TOTALING ENGULFED IN FLAMES AFTER ABOUT 10-15 MINUTES THE VAN WAS A TOTAL LOSS. IT WAS A 2000 VILLAGER COULD THIS BE THE SAME AS THE WINDSTAR.? THE CAR HAD BEEN SITTING IDLE IN DRIVE WAY FOR APP. 3HRS BEFORE THIS INCIDENT..
NHTSA complaint #10287334 — an unverified report by a vehicle owner.
TL*- THE CONTACT STATED THAT WHILE PARKING THE 1995 MERCURY VILLAGER HE ATTEMPTED TO SHUT THE VEHICLE OFF BUT COULD NOT. THE CONTACT WAS ABLE TO TAKE THE KEYS OUT THE IGNITION, BUT THE VEHICLE CONTINUED TO RUN WITHOUT THE KEY BEING IN THE IGNITION. IN ORDER TURN OFF THE POWER OF THE VEHICLE THE CONTACT HAD TO DISCONNECT THE DISTRIBUTOR WIRE. THE FAILURE AND CURRENT MILEAGE WERE BOTH 129434.
NHTSA complaint #10184971 — an unverified report by a vehicle owner.
TL* - THE CONTACT CALLED REGARDING THE 1993 MERCURY VILLAGER. THE CONTACT WAS TRAVELING UNDER 30 MPH WHEN THE VEHICLE DECELERATED, IT SEEMED AS THOUGH THE VEHICLE WAS NOT GETTING GAS. THE CONTACT HAD TO KEEP THE VEHICLE IN FIRST GEAR. THE CONTACT SMELLED SOMETHING BURNING AND TURNED OFF THE HEATER. SHE TURNED THE IGNITION OFF, AND SMOKE CAME FROM UNDER THE HOOD. THE FLAMES WERE ON THE PASSENGER'S SIDE NEAR THE ENGINE. THE CONTACT PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES. THE CONTACT STATED SHE SMELLEDGAS FOR MONTHS. SHE HAD THE EMISSIONS CHECKED, AND THEY DID NOT FIND A PROBLEM. THE CONTACT WILL TAKE PICTURES OF THE VEHICLE.
NHTSA complaint #10183829 — an unverified report by a vehicle owner.
WE PURCHASED A USED (28K MILES) 2002 MERCURY VILLAGER IN 8'06. AS I LATER FOUND OUT THIS IS A SISTER TO THE NISSAN QUEST. WITHIN 2 MONTHS IT STARTED TO HAVE PERIODIC STARTING PROBLEMS - MEANING ALL POWER SEEMED OK, BUT WHEN THE KEY WAS TURNED, ONLY A CLICKING SOUND WAS HEARD. WE DISCOVERED SOMETIMES THIS COULD BE CORRECTED BY OPENING & CLOSING THE DOORS, OR CYCLING THE LOCKS. AFTER SEARCHING THE WEB I FOUND OTHERS WITH WHAT APPEARED TO BE A SIMILAR PROBLEM AND WHAT OTHERS CLAIMED THE FIX WAS. IT SEEMS AN ANTI-THEFT IGNITION INHIBIT RELAY IS THE CULPRIT. IT SEEMS TO ME FAILURE OF THIS RELAY SHOULD BE BE IN A FAIL-SAFE FASHION. NONETHELESS, IS THERE A FACTORY TSB FOR THIS ISSUE FROM MERCURY OR NISSAN? IS THERE A PART AVAILABLE TO CORRECT THIS PROBLEM? ALREADY MY WIFE AND KIDS HAVE BEEN STRANDED DUE TO THIS PROBLEM AND I IMAGINE SOMEONE SOMEWHERE MAY HAVE AN ACTUAL EMERGENCY.
NHTSA complaint #10175203 — an unverified report by a vehicle owner.
OUR CUSTOMERS 1997 MERCURY VILLAGER VAN CAUGHT FIRE WHILE DRIVING IN THE CITY. WONDER IF THIS COULD BE RELATED TO THE NISSAN MAXIMA RECALL FOR ALTERNATOR FIRES? I HAVE SEEN 3 MAXIMA ALTERNATORS BURN AND WE ARE NOT EVEN A NISSAN DEALER.
NHTSA complaint #10153805 — an unverified report by a vehicle owner.
DT: THE CONTACT STATED ON 9-8-05 HAD THE CRUISE CONTROL ON AT APPROXIMATELY 62 MPH AND SUDDENLY THE CAR STARTED COASTING. IT SLOWED DOWN. HE PULLED OVER AND STOPPED THE CAR. HE OPENED THE HOOD, AND THERE WAS A BIG FIRE ON THE DISTRIBUTOR AND IGNITION AREAS. ALL OF THE SIX WIRES MELTED. THE CONTACT HAD IT TOWED TO A WORKSHOP, AND THEY SAID HE SHOULD CALL THE FORD CUSTOMER SERVICE. THE CONTACT CALLED FORD, AND FORD SAID SOMEONE WOULD GET IN TOUCH WITH HIM. THE MECHANIC AT THE WORKSHOP TOLD FORD THAT IT SEEMED TO BE AN ELECTRICAL FIRE DUE TO THE ELECTRICAL SYSTEM WIRING MALFUNCTIONING. *AK THE CONSUMER CONTACTED THE MANUFACTURER. THEY OFFERED NO ASSISTANCE BECAUSE THERE WERE NO RECALLS UNDER THE VEHICLE'S VIN/.
NHTSA complaint #10135961 — an unverified report by a vehicle owner.
MY 1995 MERCURY VILLAGER VAN THAT I PURCHASED 02-08-2004 (USED, AS IS) FROM ACE AUTO SALES IN MOBILE AL. CAUGHT ON FIRE ON A LONG BRIDGE GOING OVER WATER TO TAKE MY FRIEND TO WORK IT SHUT DOWN ON US WHILE WE WERE GOING AT LEAST 65MPH THE VAN STARTED SMOKING WE PULLED OVER JUMPED OUT AND IT EXPLODED 3 TIMES FIRE WAS SHOOTING FROM UP UNDER THE HOOD MY FRIEND STRUGGLED TO MY BABY OUT OF THE VAN BY THAT TIME IT EXPLODED AGAIN, THEY HAD TO DUCK DOWN BECAUSE MOTER OIL WAS SHOOTING OUT THEY COULD HAVE BEEN KILLED, THEY COULD HAVE FELL OVER THE BRIDGE!!!! WE HAD TO CALL THE FIRE DEPARTMEN BY THE TIME THEY GOT THERE THE FIRE WAS OUT MY FRIEND GOT BURNT TRYING TO PUT IT OUT WE HAD TO BECAUSE THE FIRE HAD SPREAD UNDER THE VAN BECAUSE OF THE OIL, THE GROUND WAS ON FIRE , I PAYED $1500 DWN AND $200 A MONTH FOR 2 1/2 MONTHS AND I HAVE NO CAR THE DEALER DOESN'T CARE THAT WE COULD HAVE BEEN KILLED AND HE DOESN'T CARE THAT IM A SINGLE PARENT WITH 5 CHILDREN AGES 9 MONTHS TO 14YRS AND ONE IS DISABLED THEY OFFERD NO HELP THEY TOOK MY MONEY THATS NOT EASY TO COME UP WITH WHEN YOU HAVE KIDS AND RAN WITH IT IM A POOR YOUNG WOMAN TRYING TO MAKE IT AND BECAUSE OF THE AS IS LAW I GET SHAFTED WHAT AM I SUPPOSE TO DO I CANT EVEN TAKE MY SICK DAUGHTER TO THE DOCTOR SHE HAD A STROKE WHEN SHE WAS 7YRS SHES 10 NOW AND SHES HAS A TRACHE AND IS IN AND OUT OF A WHEEL CHAIR SHE CANT USE HER LEFT SIDE OF HER BODY. I SEEN ON THE INTERNET THAT THE MERCURY VILLARGER HAD SOME RECALLS WHAT IM I GOING TO DO LIKE I SAID IM A STRUGGLING WOMAN .TRYING TO RAISE HER KIDS HOW AM I GOING TO GET THEM TO SCHOOL .
NHTSA complaint #10074654 — an unverified report by a vehicle owner.
I PURCHASED A USED VAN, THERE SEEM TO BE SEVERAL RECALLS EITHER NOT IDENITFIED OR NOT KNOW ABOUT, EITHER WAY THEY WERE NOT FIXED. I HAVE BEEN UNABLE TO FINE A DEALER WHOM WILL ACKNOWLEDGE THE RECALLS AND REPAIR THEM.
NHTSA complaint #10066378 — an unverified report by a vehicle owner.
WHILE VEHICLE WAS PARKED INSIDE THE PARKING LOT IT CAUGHT ON FIRE DRIVER WAS NOT HURT. FIRE DEPARTMENT AND POLICE RESPONDED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY.
NHTSA complaint #10063209 — an unverified report by a vehicle owner.
HEADLIGHTS SUDDENLY WENT OUT WHILE IN USE. THIS OCCURRED BECAUSE OF A SHORT IN THE ELECTRICAL SYSTEM WIRING. THE SOCKET MELTED. THIS COULD CAUSE A FIRE, PER THE DEALERSHIP. *AK DEALER REPLACED DRIVER SIDE HEADLIGHT SOCKET, WIRE HARNESS AND BULB.
NHTSA complaint #10057652 — an unverified report by a vehicle owner.
WHEN UNLOCKING DOORS WITH THE KEY, IT WILL RE-LOCK IT SELF AGAIN UPON OPENING THE DOOR, ALSO IF USING THE KEY PAD FOR UNLOCKING THE DOORS IT WILL LOCK IT SELF WHEN I PULL THE HANDLE TO ENTER THE CAR, AT ONE POINT WHILE SITTING IN THE CAR THE DOORS LOCKED ALL BY THEMSELVES WHILE THE CAR WAS ON. I ALSO NOTICED THAT THEY'RE LOCKED WHILE NO ONE WAS TOUCHING THE CAR WE HEARD THE LOCKS CLICK. I HAVE HAD THE LOCKS REPLACED ON ALL DOORS MORE THAN ONCE AND THE PROBLEM KEEPS RECURRING AFTER A 6 TO 8 MONTH PERIOD. THIS IS AN ON GOING PROBLEM I WANT ANSWERS NOW.
NHTSA complaint #10041359 — an unverified report by a vehicle owner.
MY WIFE AND KIDS WHERE PULLING OUT OF THE GARAGE WHEN SMOKE BEGAN TO FILL THE VEHICLE. SHE TURNED THE VEHICLE OFF AND TOOK THE KIDS OUT OF THE VEHICLE. A FEW MINUTES LATER THE CAR WAS IN AN INFERNO. I SPOKE TO FORD AND THEY INITIALLY DENIED ANY RECALLS ON THE VEHICLE BUT I FOUND A COUPLE ON MY OWN THROUGH YOUR WEB SITE. ONCE THAT WAS MADE KNOWN TO FORD THEY SIMPLY STATED THAT I WAS SENT LETTERS TO HAVE THE REPAIRS MADE SO THEY HAVE NO LIABILITY. THIS IS WRONG I'M SURE. MY WIFE AND TWO SMALL CHILDREN COULD HAVE BURNED TO DEATH! WHAT RECOURSE DO I HAVE IN THIS CASE? *NLM
NHTSA complaint #10017130 — an unverified report by a vehicle owner.
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. IT WAS LATER DETERMINED THAT THE THROTTLE WAS DIRTY. A FAULTY RESISTOR CAUSED THE BLOWER TO ONLY WORK ON HIGH. THE LEFT FRONT DOOR PANEL FELL OFF. *JB *NLM
NHTSA complaint #10012466 — an unverified report by a vehicle owner.
WHEN THE GAS PEDAL WAS PRESSED, THERE WAS A DELAY IN ACCELERATION. THE CONSUMER HAD TO PUMP THE GAS PEDAL TO GET THE VEHICLE TO MOVE. *JB DEALER CLEANED DIRTY THROTTLE BODY. BLOWER ONLY WORKED ON HIGH. FAILED RESISTOR REPLACED. LEFT FRONT DOOR PANEL WAS PEELING AND HAD TO BE REPLACED.
NHTSA complaint #10012469 — an unverified report by a vehicle owner.
PLEASE ADD DETAILS. TS THE VEHICLE WAS PARKED IN THE PARK POSITION ON A SLIGHT SLOPE. THE CONSUMER WAS INSTALLING A CAR SEAT WHEN HE VEHICLE STARTED ROLLING BACKWARDS. THE CONSUMER WAS THROWN OUT OF THE VEHICLE THEN RUN OVER BY THE BACK TIRE. THE CONSUMERS RIGHT LEG WAS INJURED. CHILD STILL IN THE VAN AS IT CONTINUED TO ROLL. THE CONSUMER NOTICED PLAY IN THE IGNITION AND LOCK ON THE COLUMN. THE CONSUMER STATED THAT THE IGNITION SWITCH EITHER MAY OR MAY NOT CLICK DEPENDING ON HOW FAR THE KEY WAS TURNED. THE CONSUMERS BONE POPPED OUT CAUSING A LOT OF BLEEDING AND CHILDREN ARE STILL SCARRED BY THE ACCIDENT.
NHTSA complaint #8021198 — an unverified report by a vehicle owner.