36 of the 2,205 complaints filed about the Mercury Villager are about the seats — 2% of everything owners reported. The worst model year for it is 1995.
36
Complaints
2%
Share of all complaints
5
Crashes
0
Fires
SEATS
HEADREST GUIDES ARE NO LONGER AVAILABLE FROM MANUFACTURER (FORD OR NISSAN). THE GUIDE ITSELF IS A CHEAPLY BUILT PLASTIC SLEEVE WHICH BREAKS EASILY (I'VE BEEN THROUGH SEVERAL IN MY NINE YEARS OF OWNERSHIP). UNFORTUNATELY, THE HEADREST CANNOT BE SECURED TO THE SEAT WITHOUT THEM!!
NHTSA complaint #10346425 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
FRONT PASSENGER SEAT IS POWER CONTROLLED. DURING A HARD BRAKE TO AVOID A COLLISION THE SEAT WENT INTO A FULL RECLINE POSITION. THE SEAT BELT WOULD NOT HAVE RESTRAINED A PASSENGER IF ONE HAD BEEN PRESENT. SEAT WAS WORKING FINE WHEN I WENT TO THE DEALER. COULD THIS HAPPEN AGAIN? WHAT WOULD HAVE CAUSED IT? NOTHING TOUCHED THOSE POWER BUTTONS. CAR IS 2000 MERCURY VILLAGER. MARY HIXSON.
NHTSA complaint #10149624 — an unverified report by a vehicle owner.
SEATS:MID/REAR ASSEMBLY
WHILE DRIVING AT ANY SPEED REAR CAPTAINS SEAT WILL EITHER SLIDE UP OR BACKWARDS WHEN THE GAS OR BRAKE PEDAL IS DEPRESSED. THIS PROBLEM HAPPENED SEVERAL TIMES IN THE LAST TWO MONTHS. DEALER IS AWARE OF THE PROBLEM, BUT WILL NOT REPAIR IT FOR FREE.
NHTSA complaint #10073670 — an unverified report by a vehicle owner.
SEATS:MID/REAR ASSEMBLY
THE CONSUMER WAS INVOLVED IN A HEAD ON COLLISION WHICH CAUSED THE SECOND ROW PASSENGER SEAT TO DISLODGE FROM THE FLOOR. THE AIR BAGS DEPLOYED DURING THIS ACCIDENT. *NM
NHTSA complaint #10057619 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I PURCHASED A 2000 MERCURY VILLAGER BRAN NEW. AT AROUND 8,000 MILES I WOULD GET A SICKLY SWEET SMELL WITH THE AIR CONDITIONER ON. I COMPLAINED BUT NEITHER FORD NOR THE DEALER COULD TELL ME ANYTHING OR FIND ANYTHING. LATER IT GOR SO BAD THE SMELL WAS ON MY BREATH AND IT TRIGGERED A BRONCHIAL INFECTION THAT LASTED FOR THREE MONTHS. SINCE THEN I HAVE FOUND THAT THE DEALER KNEW IT WAS A MOLD BUILD UP IN THE AIR CONDITIONER AND HE HAS BEEN SPRAYING WITH ANANTI FUNGAL TREATMENT. THIS CLEARS IT FOR A WHILE, BUT NOT PERMANENTLY. I NOW HAVE A BATHROOM CLEANER THAT I SPRAYED IN AND THAT SEEMS TO ALSO WORK.
NHTSA complaint #10036910 — an unverified report by a vehicle owner.
SEATS:MID/REAR ASSEMBLY
CENTER ROW SLIDING BUCKET SEAT (PASSENGER SIDE) DOES NOT LOCK INTO PLACE. I HAVE TAKEN THIS VEHICLE IN FOR THE SAME PROBLEM 6 TIMES (2 TIMES TO SALINAS DEALERSHIP AND 4 TIMES TO SEASIDE DEALERSHIP) W/O HAVING IT SUCCESSFULLY REPAIRED. THE SEAT WILL APPEAR LATCHED, BUT IS NOT TRULY ENGAGED. WITH AN OCCUPANT IN THE SEAT IT WILL SLIDE FORWARD WHEN THE BRAKES ARE APPLIED, CREATING A DANGEROUS SITUATION FOR THE CENTER SEAT OCCUPANT AND THE FRONT PASSENGER. THIS DEFECT WAS THERE FROM THE BEGINNING, NOTICED AFTER WE PURCHASED THE VEHICLE. IT DID NOT DEVELOP OVER TIME, SO THE INCIDENT DATE WILL REFLECT THE PURCHASE DATE OF THE VEHICLE. *NLM
NHTSA complaint #10021028 — an unverified report by a vehicle owner.
SEATS
THE CONSUMER HAS EXPERIENCED THE FOLLOWING: REAR WIPER HANGS-WON'T CLEAR THE GLASS(TO OPEN REAR HATCH GLASS)-MOTOR INOPERATIVE, ACCELERATOR STICKS-HAS TO KEEP TAPPING IT TO LOOSEN, THE REAR BENCH SEAT RECLINER WILL LET GO AND SEAT WILL COLLAPSE, THE LEFT HANDLE IS LOOSE, AND THE REAR SEAT LATCH IS BINDING/COLLAPSING.
NHTSA complaint #10004700 — an unverified report by a vehicle owner.
SEATS
VEHICLE WAS HIT FROM THE REAR AND COLLIDED WITH VEHICLE IN FRONT. FRONT SEATS LURCHED FORWARD THAN COLLAPSED FLAT BACKWARDS ,TRAPPING 2 CHILDREN IN REAR SEAT.*AKI
NHTSA complaint #8015434 — an unverified report by a vehicle owner.
SEATS
THE RIGHT BACK PASSENGER SEAT FAILED. NLM
NHTSA complaint #785475 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER WAS DRIVING 35-40 MPH WHEN ANOTHER VEHICLE PULLED OUT AND HIT CONSUMER'S VEHICLE HEAD-ON. PASSENGER'S SEATBACK BROKE, BENT FORWARD. THEN BACK, BREAKING PASSENGERS TOES ON RIGHT FOOT, AND PASSENGER CHIPPED 40-50 PERCENT OF HER HIP BONE. SHE WILL BE IN A WHEEL CHAIR FOR 6 MONTHS, AND MAY NEVER WALK AGAIN. VEHICLE WAS TOTALLED.*AK *SLC
NHTSA complaint #891999 — an unverified report by a vehicle owner.
SEATS
RIGHT MIDDLE CAPTAIN SEAT RELEASES FROM THE SEAT TRACK AND WILL NOT LOCK IN PLACE, CAUSING SEAT TO ROLL FORWARD . DEALER HAS REPLACED SEAT TRACK TWICE. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #891051 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
REAR SEAT FLOOR ANCHOR LATCH FAILED TO LATCH SEAT PROPERLY. SEAT WOULD SLIDE OR MOVE WHENEVER ITS OCCUPIED. CONTACTED DEALER , VEHICLE NOT UNDER RECALL 96V089001 THAT WAS ISSUED.
NHTSA complaint #890148 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:POWER ADJUST
POWER SEATS IN VEHICLE ARE DEFECTIVE. WHEN TRYING TO RECLINE SEAT, CAN AUTOMATICALLY FALL BACK EVEN IF CONSUMER TRIES TO STOP IT. HAS NOT CONTACTED DEALER. *AKL
NHTSA complaint #888589 — an unverified report by a vehicle owner.
SEATS
TO DATE NO ONE WILL FIX THESE PROBLEMS THEY SAY THEY DONT HAVE THOSE PARTS TO DO SO. NO SAFETY DEFECT MENTIONED.
NHTSA complaint #741171 — an unverified report by a vehicle owner.
SEATS
THE DRIVER'S SEAT BOTTOM WAS REPLACED BECAUSE IT WAS PEELING OFF. *SLC
NHTSA complaint #557799 — an unverified report by a vehicle owner.
SEATS
THE DRIVER'S SEAT BOTTOM WAS REPLACED BECAUSE IT WAS PEELING OFF. *SLC
NHTSA complaint #557799 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
THE PASSENGER BENCH SEAT SHAKES EVEN AFTER BEING REPLACED FOR THE SAME PROBLEM. YH
NHTSA complaint #551835 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:POWER ADJUST
REAR BENCH SEAT WOULD NOT LOCK ON LEFT SIDE------MIDDLE CAPTAINS CHAIR ON DRIVER'S SIDE / ONE LATCH WOULD NOT WORK ----- DRIVERS SEAT POWER MOTOR LOOSE SEAT ROCKS WHEN STOPPING VEHICLE
NHTSA complaint #719686 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
REAR BENCH SEAT WOULD NOT LOCK ON LEFT SIDE------MIDDLE CAPTAINS CHAIR ON DRIVER'S SIDE / ONE LATCH WOULD NOT WORK ----- DRIVERS SEAT POWER MOTOR LOOSE SEAT ROCKS WHEN STOPPING VEHICLE
NHTSA complaint #719686 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:POWER ADJUST
A $700 COMPONENT NEAR PASSENGER SEAT (2ND ROW) SHOULD NOT BLOW FROM ELECTICAL SURGE, ELECTRICAL SHORT OR THE LIKE. WHERE IS THE FUSE, OR OTHER PROTECTIVE DEVICE TO PREVENT THIS FROM HAPPENING. AT THE DEALER I WAS NOT SHOWN DAMAGED PART NOR DO I REALLY DO NOT KNOW IF ELECTICAL OR FIRE DAMAGED THE BLOWER UNIT.
NHTSA complaint #716155 — an unverified report by a vehicle owner.