Owners have filed 73 complaints
about the 2004 Mitsubishi Outlander with NHTSA between 2003 and 2022.
The largest single group is the suspension.
Across this model's run it ranks 11 of 22 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 43
Against the median year of the Mitsubishi Outlander. 50 means typical for this
model; 100 means roughly double.
Severity — 100
26% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 51
30% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Mitsubishi Outlander
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
731.8%
Engine
418.2%
Automatic Transmission
313.6%
Lower ARM
29.1%
Rear
29.1%
Frontal
29.1%
Concealment Devices
14.5%
Unit
14.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
814.8%
1,000 – 9,999 miles
11.9%
10,000 – 24,999 miles
47.4%
25,000 – 49,999 miles
1018.5%
50,000 – 74,999 miles
814.8%
75,000 – 99,999 miles
47.4%
100,000 – 149,999 miles
916.7%
150,000+ miles
1018.5%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2004 Mitsubishi Outlander 4-DR.
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—
—
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2003peak 5Aug 2022
Recalls on the 2004 Mitsubishi Outlander
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
16V458000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
Risk: A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
04V428000
EQUIPMENT:OTHER:LABELS
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
Risk: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
04V197000
TRAILER HITCHES
CERTAIN SPORT UTILITY VEHICLES MAY HAVE BEEN EQUIPPED WITH DEALER-INSTALLED TRAILER HITCH WIRING HARNESS AND CONTROL MODULE. THE ELECTRONIC CONTROL MODULE CAN OVERHEAT.
Risk: OVERHEATING OF THE TRAILER HITCH WIRING HARNESS MODULE COULD RESULT IN A FIRE.
03V429000
VISIBILITY:WINDSHIELD WIPER/WASHER
ON CERTAIN SPORT UTILITY VEHICLES LOCATED IN THE CARIBBEAN, DUE TO A SOFTWARE PROGRAMMING ERROR IN THE ELECTRONIC TIMING AND CONTROL SYSTEM (ETACS), WHILE USING THE INTERMITTENT WIPER MODE, THE INTERMITTENT WIPER SWEEP TIME INTERVAL MAY INCREASE AS MUCH AS 6.8 SECOND BETWEEN WIPER SWEEPS.
Risk: IF THIS OCCURS DURING SEVERE WEATHER AND DURING VEHICLE'S HIGH-SPEED OPERATION, THE DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD LEAD TO A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201631764,305 units in Canada
Structure
On certain vehicles, road salt can corrode the front crossmember assembly, which may ultimately lead to separation of the control arm at the mounting point. This would allow the wheel to rotate off its designed axis, and could result in a loss of vehicle control and a crash causing property damage and/or personal injury. Correction: Dealers will inspect the crossmember and apply an anti-corrosion treatment or replace the assembly, as required.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 280,000 milesUpland, CACrash
AIR BAGS
TL* THE CONTACT OWNED A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 50 MPH THROUGH A ROUNDABOUT, THE DRIVER LOST CONTROL OF THE STEERING WHEEL. THE FRONT PASSENGER PULLED THE MIDDLE EMERGENCY BRAKE TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE FLIPPED OVER FOUR TIMES AND LANDED ON ITS ROOF. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGERS WERE UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 280,000.
NHTSA complaint #10990553 — an unverified report by a vehicle owner.
at 168,000 milesNoblesville, INCrash1 injured
AIR BAGS
I WAS INVOLCED IN A SERVE ACCIDENT AND HIT ON PASSAGENGER SIDE. MY AIRBAGS DID NOT DEFLAT.
NHTSA complaint #10818213 — an unverified report by a vehicle owner.
at 580,000 milesMiami Beach, FLCrash
VEHICLE SPEED CONTROL
I CRASHED MY OUTLANDER IN MY PARKING LOT, I WAS PARKING SLOWLY, PUSHING THE BRAKE SLOWLY, THE CAR WAS AT THE FINAL POSITION IN MY SPOT AND SUDDENLY THE CAR CRASHED INTO A TREE. THE TREE WAS ABOUT 1 METER DISTANT FROM MY CAR...IM 100% SURE THAT THE ACCIDENT WAS A SUDDEN ACCELERATION. I HAD ANOTHER SIMILAR EPISODE ABOUT 3 MONTHS AGO, ALSO IN MY GARAGE, BUT A THAT TIME I WAS READY TO TURN TO THE RIGHT TO GO THE DOOR AND THE CAR SUDDENLY ACCELERATE VERY FAST WITHOUT ME PUSHING THE GAS PEDAL, BUT FORTUNATELY I HAD PLENTY SPACE TO REACT, NOT THIS SECOND TIME, BUT WE ARE HUMANS AND THE FIRST REACTION IS TO THINK THAT WE MADE A MISTAKE, BUT NO ,IM 100% SURE THAT I DID NOT PUSHED THE ACCELERATOR..AND WITH THIS SECOND INCIDENT I WAS CRAZY THINKING EVERY MINUTE IN WHAT HAPPENED, AND IN THE POSSIBILITY THAT WILL HAPPEN AGAIN WITH LESS FORTUNE AND WITH ME AND OTHER PEOPLE INJURED OR DEATH. THIS THING WAS VERY VERY CONFUSING. I WAS PARKING SLOWLY, THE CAR WAS NEAR THE 0 MILES, THE CAR WAS AT THE FINAL POSITION IN MY SPOT, AND WHEN THE CAR WAS AT 0 MILES MY CAR ADVANCE WITH SUPER SPEED TOWARD A TREE IN 2 SECONDS... THE TREE WAS 1 METER DISTANT TO MY CAR AND THE INSURANCE GIVE ME A TOTAL LOSS. THIS CAR IS VERY VERY DANGEROUS, PLEASE DONT BUY THIS CAR IF YOU SEE IT AGAIN IN THE MARKET .
NHTSA complaint #10593462 — an unverified report by a vehicle owner.
at 580,000 milesMiami Beach, FLCrash
STRUCTURE:BODY
I CRASHED MY OUTLANDER IN MY PARKING LOT, I WAS PARKING SLOWLY, PUSHING THE BRAKE SLOWLY, THE CAR WAS AT THE FINAL POSITION IN MY SPOT AND SUDDENLY THE CAR CRASHED INTO A TREE. THE TREE WAS ABOUT 1 METER DISTANT FROM MY CAR...IM 100% SURE THAT THE ACCIDENT WAS A SUDDEN ACCELERATION. I HAD ANOTHER SIMILAR EPISODE ABOUT 3 MONTHS AGO, ALSO IN MY GARAGE, BUT A THAT TIME I WAS READY TO TURN TO THE RIGHT TO GO THE DOOR AND THE CAR SUDDENLY ACCELERATE VERY FAST WITHOUT ME PUSHING THE GAS PEDAL, BUT FORTUNATELY I HAD PLENTY SPACE TO REACT, NOT THIS SECOND TIME, BUT WE ARE HUMANS AND THE FIRST REACTION IS TO THINK THAT WE MADE A MISTAKE, BUT NO ,IM 100% SURE THAT I DID NOT PUSHED THE ACCELERATOR..AND WITH THIS SECOND INCIDENT I WAS CRAZY THINKING EVERY MINUTE IN WHAT HAPPENED, AND IN THE POSSIBILITY THAT WILL HAPPEN AGAIN WITH LESS FORTUNE AND WITH ME AND OTHER PEOPLE INJURED OR DEATH. THIS THING WAS VERY VERY CONFUSING. I WAS PARKING SLOWLY, THE CAR WAS NEAR THE 0 MILES, THE CAR WAS AT THE FINAL POSITION IN MY SPOT, AND WHEN THE CAR WAS AT 0 MILES MY CAR ADVANCE WITH SUPER SPEED TOWARD A TREE IN 2 SECONDS... THE TREE WAS 1 METER DISTANT TO MY CAR AND THE INSURANCE GIVE ME A TOTAL LOSS. THIS CAR IS VERY VERY DANGEROUS, PLEASE DONT BUY THIS CAR IF YOU SEE IT AGAIN IN THE MARKET .
NHTSA complaint #10593462 — an unverified report by a vehicle owner.
at 155,000 milesBellevue, WACrash1 injured
AIR BAGS
SLAMMED MY FRONT DRIVERS SIDE INTO A CEMENT COLUMN IN A PARKING LOT. MY AIRBAG DID NOT DEPLOY. NO MAJOR INJURY JUST A BRUISED JAW AND SORE NECK. INCIDENT 01/17/2013. USAA AUTO INSURANCE SAID CAR WAS TOTALLED SO I GET THE CASH VALUE.
NHTSA complaint #10496880 — an unverified report by a vehicle owner.
at 155,000 milesBellevue, WACrash1 injured
STRUCTURE:BODY
SLAMMED MY FRONT DRIVERS SIDE INTO A CEMENT COLUMN IN A PARKING LOT. MY AIRBAG DID NOT DEPLOY. NO MAJOR INJURY JUST A BRUISED JAW AND SORE NECK. INCIDENT 01/17/2013. USAA AUTO INSURANCE SAID CAR WAS TOTALLED SO I GET THE CASH VALUE.
NHTSA complaint #10496880 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 180,000 milesScotts, MI
SUSPENSION
The contact owns a 2004 Mitsubishi Outlander. The contact stated that while driving at a slow speed, the front subframe detached. The contact stated that the driver’s side front wheel was pointing outwards. The contact received notification of NHTSA Campaign Number: 16V458000 (Suspension) however, the part to do the recall repair was not yet available. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000. Parts distribution disconnect.
NHTSA complaint #11481129 — an unverified report by a vehicle owner.
Nashport, OH
UNKNOWN OR OTHER
The entire undercarriage is rusted out, it was taken to Ricart near columbus ohio where they simply sprayed an anti rust coating over the existing rust. There is now rusted holes and the vehicle has spun out driving in straight due to control arm issues and whatever else. The vehicle is not believed to be road safe and needs to be addressed.
NHTSA complaint #11435602 — an unverified report by a vehicle owner.
Nashport, OH
SUSPENSION
The entire undercarriage is rusted out, it was taken to Ricart near columbus ohio where they simply sprayed an anti rust coating over the existing rust. There is now rusted holes and the vehicle has spun out driving in straight due to control arm issues and whatever else. The vehicle is not believed to be road safe and needs to be addressed.
NHTSA complaint #11435602 — an unverified report by a vehicle owner.
at 141,000 milesDES Moines, IA
STEERING
THE FRONT CONTROL ARM WHERE IT BOLTS TO THE K FRAME RUSTED AWAY COMPLETLY RESULTING IN THE FRONT DRIVERS TIRE TO COME OFF. WAS IN A GET IN GO PARKING LOT TURNING WHEN THIS HAPPENED LUCKLY NO ONE WAS HURT.
NHTSA complaint #11367002 — an unverified report by a vehicle owner.
at 141,000 milesDES Moines, IA
SUSPENSION
THE FRONT CONTROL ARM WHERE IT BOLTS TO THE K FRAME RUSTED AWAY COMPLETLY RESULTING IN THE FRONT DRIVERS TIRE TO COME OFF. WAS IN A GET IN GO PARKING LOT TURNING WHEN THIS HAPPENED LUCKLY NO ONE WAS HURT.
NHTSA complaint #11367002 — an unverified report by a vehicle owner.
at 135,000 milesChester Springs, PA
SUSPENSION
REAR SUBFRAME RUSTED THROUGH WHILE MOVING SLOWLY IN DRIVEWAY CAUSING THE DRIVER'S SIDE REAR WHEEL TO MISALIGN, MAKING THE CAR UNABLE TO MOVE. CAR WAS TOWED TO REPAIR SHOP WHERE REAR SUBFRAME WAS REPLACED.
NHTSA complaint #11311118 — an unverified report by a vehicle owner.
at 147,087 milesOsceola, IA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE'S SUBFRAME FRACTURED DUE TO RUST. THE VEHICLE WAS TAKEN TO DES MOINES MITSUBISHI (4475 MERLE HAY RD, DES MOINES, IA 50310, (515) 270-8100) FOR AN UNKNOWN RECALL REPAIR THAT INVOLVED EITHER REPLACING THE SUBFRAME OR APPLYING AN ANTI-CORROSION FLUID. THE CONTACT STATED THAT THE SUBFRAME WAS ALREADY RUSTED WHEN THE ANTI-CORROSION FLUID WAS APPLIED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE DISTRICT MANAGER WAS TO CALL THE CONTACT BACK. THE MANUFACTURER REMOVED THE ORIGINAL RECALL FROM THE CONTACT'S VIN AFTER THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,087.
NHTSA complaint #11153299 — an unverified report by a vehicle owner.
Delaware, OH
STRUCTURE:FRAME AND MEMBERS
2004 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO CORROSION RECALL NOTICE INSTRUCTION ISSUES - DEALERSHIP APPLIED CORROSION SPRAY TO FRONT CROSS MEMBER AND LOWER CONTROL ARM BEFORE CONSULTING CONSUMER. *SMD
NHTSA complaint #10926908 — an unverified report by a vehicle owner.
Delaware, OH
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
2004 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO CORROSION RECALL NOTICE INSTRUCTION ISSUES - DEALERSHIP APPLIED CORROSION SPRAY TO FRONT CROSS MEMBER AND LOWER CONTROL ARM BEFORE CONSULTING CONSUMER. *SMD
NHTSA complaint #10926908 — an unverified report by a vehicle owner.
at 170,000 milesBrocton, MA
SUSPENSION
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 25-30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION WAS FRACTURED AND THAT THE DRIVER'S SIDE REAR WHEEL SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE FRACTURE WAS DUE TO SEVERE RUST. THE CONTACT WAS INFORMED THAT THE SUBFRAME SHOWED SEVERE AND EXTREME RUST. WALPOLE MITSUBISHI (575 BOSTON PROVIDENCE HWY, EAST WALPOLE, MA 02032, (508) 660-7000) WAS CONTACTED ABOUT THE FAILURE ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11044948 — an unverified report by a vehicle owner.
at 170,000 milesBrocton, MA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 25-30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION WAS FRACTURED AND THAT THE DRIVER'S SIDE REAR WHEEL SEPARATED FROM THE VEHICLE. THE CONTACT STATED THAT THE FRACTURE WAS DUE TO SEVERE RUST. THE CONTACT WAS INFORMED THAT THE SUBFRAME SHOWED SEVERE AND EXTREME RUST. WALPOLE MITSUBISHI (575 BOSTON PROVIDENCE HWY, EAST WALPOLE, MA 02032, (508) 660-7000) WAS CONTACTED ABOUT THE FAILURE ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11044948 — an unverified report by a vehicle owner.
at 169,214 milesCincinnati, OH
STRUCTURE:BODY
I RECEIVED A SAFETY RECALL REGARDING THE FRONT CROSS BODY REGARDING RUST AND CORROSION. MY FRONT CROSS BODY FAILED WITH TOTAL RUST THROUGH. MECHANIC SHOWED ME THAT THE REAR CROSS BODY IS ALSO AFFECTED AND HAS A RUST THROUGH HOLE THE SIZE OF MY FIST. MITSUBISHI HAS REFUSED TO COVER THE REAR. THIS IS A TRUE SAFETY HAZARD AND NEEDS TO BE COVERED BY MITSUBISHI.
NHTSA complaint #11035319 — an unverified report by a vehicle owner.
at 280,000 milesUpland, CACrash
AIR BAGS
TL* THE CONTACT OWNED A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 50 MPH THROUGH A ROUNDABOUT, THE DRIVER LOST CONTROL OF THE STEERING WHEEL. THE FRONT PASSENGER PULLED THE MIDDLE EMERGENCY BRAKE TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE FLIPPED OVER FOUR TIMES AND LANDED ON ITS ROOF. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGERS WERE UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 280,000.
NHTSA complaint #10990553 — an unverified report by a vehicle owner.
Jefferson, OH
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
2004 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO VEHICLE DRIVER SIDE LOWER CONTROL ARM / ENGINE CRADLE MALFUNCTION. CONSUMER SEEKS REIMBURSEMENT FOR LOWER CONTROL ARM CORROSION RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE ON NOVEMBER 20, 2015 THE LOWER CONTROL ARM ON THE DRIVER'S SIDE OF THE VEHICLE BROKE AWAY FROM THE ENGINE CRADLE. THE DRIVER'S SIDE TIRE SNAPPED BACK INTO THE WHEEL WELL. THE CONSUMER CONTACTED THE MANUFACTURER FOR REIMBURSEMENT BUT, THE MANUFACTURER HAD NOT RESPONDED. UPDATED 05/1/2017
NHTSA complaint #10929089 — an unverified report by a vehicle owner.
Jefferson, OH
ENGINE
2004 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO VEHICLE DRIVER SIDE LOWER CONTROL ARM / ENGINE CRADLE MALFUNCTION. CONSUMER SEEKS REIMBURSEMENT FOR LOWER CONTROL ARM CORROSION RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE ON NOVEMBER 20, 2015 THE LOWER CONTROL ARM ON THE DRIVER'S SIDE OF THE VEHICLE BROKE AWAY FROM THE ENGINE CRADLE. THE DRIVER'S SIDE TIRE SNAPPED BACK INTO THE WHEEL WELL. THE CONSUMER CONTACTED THE MANUFACTURER FOR REIMBURSEMENT BUT, THE MANUFACTURER HAD NOT RESPONDED. UPDATED 05/1/2017
NHTSA complaint #10929089 — an unverified report by a vehicle owner.
Parkton, MD
SUSPENSION
WHEN I STARTED THE CAR AND PUT IT IN REVERSE, I HEARD A LOUD SOUND LIKE I HAD RAN OVER SOMETHING METAL, WHEN I GOT OUT TO CHECK THE LEFT REAR TIRE WAS LEANING OUT. I HAD SOMEONE LOOK AT IT AND WAS TOLD THE REAR CONTROL ARM RUSTED AND BROKE IN HALF. I WAS UNABLE TO DRIVE THE CAR AND HAD TO HAVE IT TOWED. I RECEIVED A RECALL FOR THE FRONT CONTROL ARM RUSTING BUT WAS TOLD BY THE DEALER THAT THE FRONT ARM WAS NOT INCLUDED.
NHTSA complaint #10947406 — an unverified report by a vehicle owner.
Hyde Park, MA
SUSPENSION
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE FROM THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE STALLED AND WAS UNABLE TO BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE DEALER DIAGNOSED THAT THE FRONT CROSS MEMBERS FRACTURED AND NEEDED REPLACEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10936282 — an unverified report by a vehicle owner.
Narragansett, RI
STRUCTURE:BODY
I NOTICED EXCESSIVE PLAY IN THE LEFT FRONT OF MY CAR WHICH IS A SAFETY ISSUE SO I BROUGHT IT TO COURTESY AUTO GROUP IN SOUTH ATTLEBORO MA. AND THEY FOUND THAT IT NEEDS LOWER CONTROL ARM DUE TO CORROSION. I LOOKED UNDERNEATH THE CAR WHEN I GOT IT HOME AND FOUND SEVERE CORROSION ON THE CROSS MEMBERS AND THE CORROSION IS FROM FRONT TO BACK UNDERNEATH THE CAR AND IS BECOMING A REAL SAFETY ISSUE. I BELIEVE MITSUBISHI SHOULD HAVE THIS PROBLEM FIXED BECAUSE LOTS OF PEOPLE HAVE HAD THIS ISSUE DUE TO FAULTY ANTI CORROSION
NHTSA complaint #10925573 — an unverified report by a vehicle owner.
Franklin, MA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND DIAGNOSED IT AS HAVING CORROSION ISSUES. THE CONTACT REFUSED TO DRIVE THE VEHICLE AND STATED IT WOULD NOT PASS INSPECTION. THE CONTACT PAID $1,711.02 OUT OF POCKET TO REPAIR THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER PRIOR TO THE REPAIRS BECAUSE A NOTICE WAS NOT RECEIVED UNTIL AFTER THE REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10920311 — an unverified report by a vehicle owner.
at 140,000 milesSmallwood, NY
SUSPENSION
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE THE VEHICLE WAS BEING REMEDIED PER NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION), THE DEALER OBSERVED THAT THE REAR CROSS MEMBER WAS SEVERELY CORRODED AND CREATED HOLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
NHTSA complaint #10918799 — an unverified report by a vehicle owner.
Louisville, KY
SUSPENSION
I'VE EXPERIENCED A CREAKING, LOOSE-RUSTY-BUCKET SQUEAK IN THE REAR END OF MY VEHICLE. THE NOISE IS MOSTLY HEARD FROM A STOP TO ACCELERATING < 20MPH OR DRIVING OVER UNEVEN PAYMENT. THE SOUND IS JUST EMBARASSING FROM THE OUTSIDE AND ANNOYING ON THE INSIDE OF THE VEHICLE. I WOULDN'T CALL THE NOISE A HAZARDOUS PROBLEM BECAUSE IT HAS BEEN DRIVING FINE, BUT I'M NOT A MECHANIC AND ITNOTICED MUCH TO CONCERN A DEF
NHTSA complaint #10915079 — an unverified report by a vehicle owner.
at 74,000 milesMontague, NJ
SUSPENSION
NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V458 RECALL DATE: AUGUST 19, 2016 MANUFACTURER RECALL NUMBER: SR-16-003 SUMMARY: THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES, IF EXPOSED LONG TERM TO SNOW MELT WATER AND ANTI-FREEZING AGENTS, MAY CORRODE DUE TO INSUFFICIENT PERFORMANCE OF THE RUST PROTECTION. SHOULD SIGNIFICANT CORROSION OCCUR OVER TIME, A LOWER CONTROL ARM COULD EVENTUALLY BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND A POTENTIAL COLLISION. SAFETY RISK: SHOULD SIGNIFICANT CORROSION OCCUR OVER TIME, A LOWER CONTROL ARM COULD EVENTUALLY BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND A POTENTIAL COLLISION. REMEDY: REPAIR NOT YET AVAILABLE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.
NHTSA complaint #10914952 — an unverified report by a vehicle owner.
at 96,484 milesPenfield, NY
SUSPENSION
TL* THE CONTACT OWNS A 2004 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 35 MPH APPROACHING A STOP LIGHT, THE FRONT END OF THE VEHICLE GAVE WAY AND DISCONNECTED THE FRONT DRIVER SIDE WHEEL. THE VEHICLE BECAME IMMOBILIZED IN TRAFFIC WITHOUT WARNING. THE POLICE ARRIVED AND ASSISTED THE CONTACT. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS CORRODED. THE FAILURE CAUSED THE LOWER CONTROL ARM TO FRACTURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE FAILURE MILEAGE WAS 96,484.
NHTSA complaint #10911261 — an unverified report by a vehicle owner.
at 143,000 milesRiverside, RI
SUSPENSION
I PURCHASED THIS VEHICLE AND NOTED THAT THERE IS A LOUD SQUEAKY SOUND WORSENS WHEN DRIVING FROM THE BACK WITH ALOT OF RUST AND NOT BREAKING PROPERLY.
NHTSA complaint #10899629 — an unverified report by a vehicle owner.
at 143,000 milesRiverside, RI
SERVICE BRAKES
I PURCHASED THIS VEHICLE AND NOTED THAT THERE IS A LOUD SQUEAKY SOUND WORSENS WHEN DRIVING FROM THE BACK WITH ALOT OF RUST AND NOT BREAKING PROPERLY.
NHTSA complaint #10899629 — an unverified report by a vehicle owner.
