Owners have filed 34 complaints
about the 2013 Mitsubishi Outlander with NHTSA between 2013 and 2025.
The largest single group is the windows, mirrors & wipers.
Across this model's run it ranks 15 of 22 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 20
Against the median year of the Mitsubishi Outlander. 50 means typical for this
model; 100 means roughly double.
Severity — 100
23.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 52
31% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2013 compares with every other Mitsubishi Outlander
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2013 Mitsubishi Outlander
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Windows, Mirrors & Wipers
720.6%
Median failure at 65,000 miles
Engine & Cooling
514.7%
Median failure at 81,083 miles
Other & Unspecified
411.8%
Median failure at 68,500 miles
Electrical System
411.8%
Median failure at 42,650 miles
Transmission & Drivetrain
411.8%
Median failure at 71,000 miles
Airbags
38.8%
3 crashes, 0 fires · median 47,000 mi
Brakes
25.9%
Median failure at 69,650 miles
Seats
12.9%
Median failure at 2,854 miles
Seat Belts
12.9%
1 crashes, 0 fires · median 32,000 mi
Lights
12.9%
Median failure at 15 miles
Acceleration & Cruise Control
12.9%
Median failure at 70,000 miles
Steering
12.9%
Median failure at 1,200 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
27.7%
1,000 – 9,999 miles
311.5%
10,000 – 24,999 miles
13.8%
25,000 – 49,999 miles
415.4%
50,000 – 74,999 miles
1038.5%
75,000 – 99,999 miles
519.2%
100,000 – 149,999 miles
13.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2013peak 3Aug 2025
NHTSA investigations into the 2013 Mitsubishi Outlander
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA19001Opened 19 Apr 2019Closed 19 Sep 2024AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mount...
Recalls on the 2013 Mitsubishi Outlander
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V279000
STRUCTURE:FRAME AND MEMBERS
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2009-2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
Risk: A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.
17V461000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2007-2013 Outlander vehicles. In the affected vehicles, water may drop between the hood and the windshield and leak into the wiper motor breathing hole. The water may cause internal corrosion of the windshield wiper motor and the possible failure of the motor.
Risk: Failure of the wiper motor can cause a loss of visibility, increasing the risk of a crash.
16V791000
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2007-2013 Outlander vehicles manufactured September 8, 2006, to March 29, 2013. In the affected vehicles, water may enter between the hood and windshield and cause the front wiper link ball joint to corrode, possibly resulting in the wiper link separating and the wipers becoming inoperative.
Risk: Loss of wiper function can reduce visibility and increase the risk of a crash.
16V458000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
Risk: A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
14V366000
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2013 Outlander vehicles equipped with a 6-speed automatic transmission. Additionally, Mitusbishi is recalling certain 2007-2012 Outlander vehicles that received replacement 6-speed automatic transmissions during servicing. The transmissions in these vehicles have insufficient clearance between the power steering pressure tube and the converter housing of the automatic transmission. As a result of the contact, the power steering pressure tube may develop a hole and leak power steering fluid.
Risk: A power steering fluid leak could result in a loss of steering assistance, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024554258,000 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words and abbreviations listed on the label for "TIRES", "RIMS", "WITH", "FR" and "RR" and appear in English only, when they should be listed as "TIRES/PNEUS", "RIMS/JANTES", "WITH/AVEC", "FR/AVT" and "RR/ARR". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Mitsubishi has corrected the compliance label for all new vehicles.
Recall 202021681,449 units in Canada
Structure
Issue: On certain vehicles, road salt can corrode the front cross-member (subframe). As a result, a lower control arm could eventually detach from the cross-member. This could cause a loss of vehicle control. Safety Risk: A loss of control can create the risk of a crash. Corrective Actions: Mitsubishi will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the front cross-member (subframe). If no significant corrosion is found, the dealer will spray a sealing and anti-corrosion coating both inside and on the cross-member. If significant corrosion is found, the dealer will replace the cross-member.
Recall 201736442,283 units in Canada
Visual System
On certain vehicles, water may drain from the windshield cowl area and potentially collect in the area of the wiper motor breathing hole. If the wiper motor is not operating, water could potentially enter the wiper motor through the breathing hole. If this occurs, over time, it could result in corrosion and/or an electrical conduction failure, both of which could result in the wiper motor not operating. If the wiper motor were to stop operating, the windshield wipers would become inoperative, which could limit the driver’s visibility under certain operating conditions which may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the wiper motor with an upgraded wiper motor that will prevent water intrusion.
Recall 201652942,283 units in Canada
Visual System
On certain vehicles, water may drain from the windshield cowl area onto the front wiper link ball joint. Over time, this could result in corrosion and/or wear to the joint, which could result in the separation of the wiper link ball. If separation were to occur, the windshield wipers could become inoperative, which could limit the driver’s visibility under certain operating conditions which may increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the rubber boot which covers the ball joint with a countermeasure one, and the wiper motor crank arm will also be inspected and replaced as necessary.
Recall 201631764,305 units in Canada
Structure
On certain vehicles, road salt can corrode the front crossmember assembly, which may ultimately lead to separation of the control arm at the mounting point. This would allow the wheel to rotate off its designed axis, and could result in a loss of vehicle control and a crash causing property damage and/or personal injury. Correction: Dealers will inspect the crossmember and apply an anti-corrosion treatment or replace the assembly, as required.
Recall 20142483,549 units in Canada
Powertrain
On certain 2012 to 2014 model year vehicles, due to improper manufacturing of the oil seal boss in certain transfer assemblies, the oil seal can become out of position and allow automatic transmission fluid to enter into the transfer assembly, resulting in reduced automatic transmission fluid pressure in the transaxle. This condition would illuminate the “Automatic Transmission” (A/T) warning light in the instrument panel and could result in the inability to shift gears or to drive the vehicle, increasing the risk of crash causing injury and/or property damage. Correction: Dealers will inspect and, if necessary, replace the transfer assembly. Note: Only a limited number of 2007 to 2010 model year vehicles equipped with a replacement transfer assembly are included in the recall population.
Recall 20142471,635 units in Canada
Steering
Certain 2013 model year vehicles with a 6-speed automatic transmission may have been manufactured with insufficient clearance between the power steering pressure tube and the bosses on the converter housing of the automatic transaxle. This may cause the power steering pressure tube to rust from abrasive contact between the two components. In the worst case, a pin hole could develop and allow for power steering fluid leakage, which can result in the loss of power steering assist and increase the risk of crash causing injury and/or property damage. Correction: Dealers will replace the power steering pressure tube and return tube. Note: Only a limited number of 2007 to 2012 model year vehicles equipped with a replacement automatic transaxle with the bosses on the converter housing are included in the recall population.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 70,000 milesGolden Valley, MN1 injured
VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY WHEN AN ACTIVE STABILITY CONTROL SERVICE WARNING DISPLAYED ON THE DASHBOARD. IT WAS COUPLED WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY CAUSED MY CAR TO SEIZE UP MAKING ME MOMENTARILY LOSE CONTROL OF THE VEHICLE. AS I REGAINED CONTROL THE VEHICLE CONTINUED TO RESIST ANY ACCELERATION WHILE THE RPMS WOULD FREQUENTLY SPIKE. I ALSO LOST ANTI-LOCK BRAKE FUNCTIONALITY WITH NO DASHBOARD WARNING. THROUGH MY MECHANIC I LATER FOUND OUT THE CAR WAS FORCING ITSELF INTO "LIMP MODE" BECAUSE THE ENGINE AIR FLOW SENSOR WAS GIVING A FAULTY READING. ALL OF THIS PUT MY CAR INTO CONDITIONS FOR A CRASH HAD I NOT ACTED QUICKLY TO AVOID IT. IT ALSO CREATED A REPAIR BILL THAT WAS UNNECESSARY AS THIS IS APPARENTLY PART OF A KNOWN TECHNICAL SERVICE BULLETIN TSB-13-13-008. I FIND IT INAPPROPRIATE AND IRRESPONSIBLE OF MITSUBISHI TO NOT HAVE ALERTED ME TO THE DEFECT IN THE AIR FLOW SENSOR AND FILTER BOX. IT CAUSED A NEEDLESS DANGEROUS DRIVING CONDITION AND EXCESS REPAIRS.
NHTSA complaint #11395590 — an unverified report by a vehicle owner.
at 70,000 milesGolden Valley, MN1 injured
ENGINE
I WAS DRIVING ON THE HIGHWAY WHEN AN ACTIVE STABILITY CONTROL SERVICE WARNING DISPLAYED ON THE DASHBOARD. IT WAS COUPLED WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY CAUSED MY CAR TO SEIZE UP MAKING ME MOMENTARILY LOSE CONTROL OF THE VEHICLE. AS I REGAINED CONTROL THE VEHICLE CONTINUED TO RESIST ANY ACCELERATION WHILE THE RPMS WOULD FREQUENTLY SPIKE. I ALSO LOST ANTI-LOCK BRAKE FUNCTIONALITY WITH NO DASHBOARD WARNING. THROUGH MY MECHANIC I LATER FOUND OUT THE CAR WAS FORCING ITSELF INTO "LIMP MODE" BECAUSE THE ENGINE AIR FLOW SENSOR WAS GIVING A FAULTY READING. ALL OF THIS PUT MY CAR INTO CONDITIONS FOR A CRASH HAD I NOT ACTED QUICKLY TO AVOID IT. IT ALSO CREATED A REPAIR BILL THAT WAS UNNECESSARY AS THIS IS APPARENTLY PART OF A KNOWN TECHNICAL SERVICE BULLETIN TSB-13-13-008. I FIND IT INAPPROPRIATE AND IRRESPONSIBLE OF MITSUBISHI TO NOT HAVE ALERTED ME TO THE DEFECT IN THE AIR FLOW SENSOR AND FILTER BOX. IT CAUSED A NEEDLESS DANGEROUS DRIVING CONDITION AND EXCESS REPAIRS.
NHTSA complaint #11395590 — an unverified report by a vehicle owner.
at 70,000 milesGolden Valley, MN1 injured
SERVICE BRAKES
I WAS DRIVING ON THE HIGHWAY WHEN AN ACTIVE STABILITY CONTROL SERVICE WARNING DISPLAYED ON THE DASHBOARD. IT WAS COUPLED WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY CAUSED MY CAR TO SEIZE UP MAKING ME MOMENTARILY LOSE CONTROL OF THE VEHICLE. AS I REGAINED CONTROL THE VEHICLE CONTINUED TO RESIST ANY ACCELERATION WHILE THE RPMS WOULD FREQUENTLY SPIKE. I ALSO LOST ANTI-LOCK BRAKE FUNCTIONALITY WITH NO DASHBOARD WARNING. THROUGH MY MECHANIC I LATER FOUND OUT THE CAR WAS FORCING ITSELF INTO "LIMP MODE" BECAUSE THE ENGINE AIR FLOW SENSOR WAS GIVING A FAULTY READING. ALL OF THIS PUT MY CAR INTO CONDITIONS FOR A CRASH HAD I NOT ACTED QUICKLY TO AVOID IT. IT ALSO CREATED A REPAIR BILL THAT WAS UNNECESSARY AS THIS IS APPARENTLY PART OF A KNOWN TECHNICAL SERVICE BULLETIN TSB-13-13-008. I FIND IT INAPPROPRIATE AND IRRESPONSIBLE OF MITSUBISHI TO NOT HAVE ALERTED ME TO THE DEFECT IN THE AIR FLOW SENSOR AND FILTER BOX. IT CAUSED A NEEDLESS DANGEROUS DRIVING CONDITION AND EXCESS REPAIRS.
NHTSA complaint #11395590 — an unverified report by a vehicle owner.
at 96,000 milesAlderson, WVCrash
AIR BAGS
MY CAR WAS TOTALED A FEW DAYS AGO I WAS DRIVING HOME AND HIT A DEAR AT 55MPH AND MY AIR BAGS DID NOT DEPLOY MY FRONT END WAS DESTROYED MY RADIATOR WAS DESTROYED ALONG WITH OTHER PARTS OF THE CAR AND THE CAR WAS CONSIDERED TOTALED. I WAS INFORMED MY AIR BAGS SHOULD OF DEPLOYED BUT THEY DID NOT
NHTSA complaint #11090823 — an unverified report by a vehicle owner.
at 47,000 milesDaytona Beach, FLCrash12 injured
AIR BAGS
STRUCK IN RIGHT FRONT QUARTER PANEL BY PICKUP TRUCK GOING 70MPH WHICH TOTALLED MY VEHICLE AND CAUSED INJURIES TO MYSELF AND GRANDSON BUT NO AIRBAGS DEPLOYED. DEPLOYMENT WOULD HAVE REDUCED OUR INJURIES.
NHTSA complaint #11005483 — an unverified report by a vehicle owner.
at 32,000 milesCosta Mesa, CACrash
SEAT BELTS
MY AIR BAGS DID NOT DEPLOY, THE SEAT BELT DID NOT ENGAGE. THEREFORE I STRUCK THE STEERING WHEEL TWICE, AND WHIPPED MY NECK.
NHTSA complaint #10633083 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Pottsville, PA
ELECTRICAL SYSTEM
My vehicle shut off on a state route when I had the vehicle towed to the dealership I was informed it was the ecu. I found out a year after my vehicle was purchased, there was a technical service bulletin out in this part. I am not sure why there was not a recall sent when they knew this part could be defective and my life was put at risk by it shutting off on the highway. How is a vehicle safe when it just shuts off. This should have been a recall and not a bulletin. Please reconsider making this a recall. I would hate to see people lose their lives because of this.
NHTSA complaint #11683495 — an unverified report by a vehicle owner.
Black Earth, WI
UNKNOWN OR OTHER
On Dec 8,2023 our mitsubishi outlander shut off while being driven. When this occurred multiple warning lights come on including, service engine immediately, engine overheating (which it was not) and multiple other lights. It was towed to the dealership where they told us the ECU is bad. Mitsubishi no longer makes the part. They have also told us this is the 3rd vehicle in the last month with the same issue. Car had no power/electrical /engine issues prior to this event. Mitsubishi is offering no solution to fix the issue. Luckily when the car shut down we were driving at a low speed in a neighborhood. If this had happened on the freeway it could have been very dangerous. We now have no car, no possibility of repair and no answers to why this happened without warning.
NHTSA complaint #11560529 — an unverified report by a vehicle owner.
Black Earth, WI
ELECTRICAL SYSTEM
On Dec 8,2023 our mitsubishi outlander shut off while being driven. When this occurred multiple warning lights come on including, service engine immediately, engine overheating (which it was not) and multiple other lights. It was towed to the dealership where they told us the ECU is bad. Mitsubishi no longer makes the part. They have also told us this is the 3rd vehicle in the last month with the same issue. Car had no power/electrical /engine issues prior to this event. Mitsubishi is offering no solution to fix the issue. Luckily when the car shut down we were driving at a low speed in a neighborhood. If this had happened on the freeway it could have been very dangerous. We now have no car, no possibility of repair and no answers to why this happened without warning.
NHTSA complaint #11560529 — an unverified report by a vehicle owner.
Black Earth, WI
ENGINE
On Dec 8,2023 our mitsubishi outlander shut off while being driven. When this occurred multiple warning lights come on including, service engine immediately, engine overheating (which it was not) and multiple other lights. It was towed to the dealership where they told us the ECU is bad. Mitsubishi no longer makes the part. They have also told us this is the 3rd vehicle in the last month with the same issue. Car had no power/electrical /engine issues prior to this event. Mitsubishi is offering no solution to fix the issue. Luckily when the car shut down we were driving at a low speed in a neighborhood. If this had happened on the freeway it could have been very dangerous. We now have no car, no possibility of repair and no answers to why this happened without warning.
NHTSA complaint #11560529 — an unverified report by a vehicle owner.
Lawton, OK
POWER TRAIN
1) Transmission or power train 2) The vehicle may be inspected at request 3) The vehicle starts and may go for about a mile, and then it will buck and act like it's in neutral for all gears. I got stuck in the middle of an intersection turning left. I managed to get it back home, and then needed help pushing it into the driveway, where it sits. 4) I have seen several similar complaints for the years; 2012, and 2014 through 2021. 5) The vehicle has been worked on, and the valve body for the transmission was replaced about a month ago. 6) The warning message that popped up just before the issue was "Transmission service is required." It appeared on 9/27/2021, the day I was giving a ride to someone across town. I had recently replaced the valve body, because the solenoids were failing, and the transmission itself was serviced.
NHTSA complaint #11434988 — an unverified report by a vehicle owner.
Pottsville, PA
UNKNOWN OR OTHER
My catalytic converter just went in my vehicle. I was told by dealership that the warranty expired by months. I contacted Mitsubishi and a case was opened. I was called by them today and they wont make an exception even though my mieage is well under the 80000 miles (under by over 28,000 miles) When I asked to talk to a manager I was told no and no exception would be made. I just want them to pay for the defective part.
NHTSA complaint #11432371 — an unverified report by a vehicle owner.
at 70,000 milesGolden Valley, MN1 injured
VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY WHEN AN ACTIVE STABILITY CONTROL SERVICE WARNING DISPLAYED ON THE DASHBOARD. IT WAS COUPLED WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY CAUSED MY CAR TO SEIZE UP MAKING ME MOMENTARILY LOSE CONTROL OF THE VEHICLE. AS I REGAINED CONTROL THE VEHICLE CONTINUED TO RESIST ANY ACCELERATION WHILE THE RPMS WOULD FREQUENTLY SPIKE. I ALSO LOST ANTI-LOCK BRAKE FUNCTIONALITY WITH NO DASHBOARD WARNING. THROUGH MY MECHANIC I LATER FOUND OUT THE CAR WAS FORCING ITSELF INTO "LIMP MODE" BECAUSE THE ENGINE AIR FLOW SENSOR WAS GIVING A FAULTY READING. ALL OF THIS PUT MY CAR INTO CONDITIONS FOR A CRASH HAD I NOT ACTED QUICKLY TO AVOID IT. IT ALSO CREATED A REPAIR BILL THAT WAS UNNECESSARY AS THIS IS APPARENTLY PART OF A KNOWN TECHNICAL SERVICE BULLETIN TSB-13-13-008. I FIND IT INAPPROPRIATE AND IRRESPONSIBLE OF MITSUBISHI TO NOT HAVE ALERTED ME TO THE DEFECT IN THE AIR FLOW SENSOR AND FILTER BOX. IT CAUSED A NEEDLESS DANGEROUS DRIVING CONDITION AND EXCESS REPAIRS.
NHTSA complaint #11395590 — an unverified report by a vehicle owner.
at 70,000 milesGolden Valley, MN1 injured
ENGINE
I WAS DRIVING ON THE HIGHWAY WHEN AN ACTIVE STABILITY CONTROL SERVICE WARNING DISPLAYED ON THE DASHBOARD. IT WAS COUPLED WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY CAUSED MY CAR TO SEIZE UP MAKING ME MOMENTARILY LOSE CONTROL OF THE VEHICLE. AS I REGAINED CONTROL THE VEHICLE CONTINUED TO RESIST ANY ACCELERATION WHILE THE RPMS WOULD FREQUENTLY SPIKE. I ALSO LOST ANTI-LOCK BRAKE FUNCTIONALITY WITH NO DASHBOARD WARNING. THROUGH MY MECHANIC I LATER FOUND OUT THE CAR WAS FORCING ITSELF INTO "LIMP MODE" BECAUSE THE ENGINE AIR FLOW SENSOR WAS GIVING A FAULTY READING. ALL OF THIS PUT MY CAR INTO CONDITIONS FOR A CRASH HAD I NOT ACTED QUICKLY TO AVOID IT. IT ALSO CREATED A REPAIR BILL THAT WAS UNNECESSARY AS THIS IS APPARENTLY PART OF A KNOWN TECHNICAL SERVICE BULLETIN TSB-13-13-008. I FIND IT INAPPROPRIATE AND IRRESPONSIBLE OF MITSUBISHI TO NOT HAVE ALERTED ME TO THE DEFECT IN THE AIR FLOW SENSOR AND FILTER BOX. IT CAUSED A NEEDLESS DANGEROUS DRIVING CONDITION AND EXCESS REPAIRS.
NHTSA complaint #11395590 — an unverified report by a vehicle owner.
at 70,000 milesGolden Valley, MN1 injured
SERVICE BRAKES
I WAS DRIVING ON THE HIGHWAY WHEN AN ACTIVE STABILITY CONTROL SERVICE WARNING DISPLAYED ON THE DASHBOARD. IT WAS COUPLED WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY CAUSED MY CAR TO SEIZE UP MAKING ME MOMENTARILY LOSE CONTROL OF THE VEHICLE. AS I REGAINED CONTROL THE VEHICLE CONTINUED TO RESIST ANY ACCELERATION WHILE THE RPMS WOULD FREQUENTLY SPIKE. I ALSO LOST ANTI-LOCK BRAKE FUNCTIONALITY WITH NO DASHBOARD WARNING. THROUGH MY MECHANIC I LATER FOUND OUT THE CAR WAS FORCING ITSELF INTO "LIMP MODE" BECAUSE THE ENGINE AIR FLOW SENSOR WAS GIVING A FAULTY READING. ALL OF THIS PUT MY CAR INTO CONDITIONS FOR A CRASH HAD I NOT ACTED QUICKLY TO AVOID IT. IT ALSO CREATED A REPAIR BILL THAT WAS UNNECESSARY AS THIS IS APPARENTLY PART OF A KNOWN TECHNICAL SERVICE BULLETIN TSB-13-13-008. I FIND IT INAPPROPRIATE AND IRRESPONSIBLE OF MITSUBISHI TO NOT HAVE ALERTED ME TO THE DEFECT IN THE AIR FLOW SENSOR AND FILTER BOX. IT CAUSED A NEEDLESS DANGEROUS DRIVING CONDITION AND EXCESS REPAIRS.
NHTSA complaint #11395590 — an unverified report by a vehicle owner.
at 115,000 milesRockton, IL
POWER TRAIN
AT 115,000 MILES, THE TRANSMISSION WENT OUT. MY SUV NO LONGER GOES ABOVE 30MPH WITHOUT THE RPMS WILDLY JUMPING. BOTH THE 2014 AND 2015 MODELS HAVE A RECALL FOR THIS VERY CVT ISSUE BUT THE 2013 DOES NOT.
NHTSA complaint #11350223 — an unverified report by a vehicle owner.
at 69,300 milesLake Worth, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO IMMEDIATELY STOP. ALSO, THE ACS MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD NOT START WITHOUT BEING (7) JUMPSTARTED. THE VEHICLE WAS TAKEN TO NORTH PALM MITSUBISHI (572 NORTHLAKE BLVD, NORTH PALM BEACH, FL 33408, (561) 328-9121) WHERE THE COMPUTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,300.*PM
NHTSA complaint #11282414 — an unverified report by a vehicle owner.
at 69,300 milesLake Worth, FL
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO IMMEDIATELY STOP. ALSO, THE ACS MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD NOT START WITHOUT BEING (7) JUMPSTARTED. THE VEHICLE WAS TAKEN TO NORTH PALM MITSUBISHI (572 NORTHLAKE BLVD, NORTH PALM BEACH, FL 33408, (561) 328-9121) WHERE THE COMPUTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,300.*PM
NHTSA complaint #11282414 — an unverified report by a vehicle owner.
at 71,000 milesChino, CA
POWER TRAIN
AFTER A LONG DRIVE, EVEN MORE SO UPHILLS, THE TRANSMISSION STARTS SLIPPING AND THE CAR HESITATES TO GO AFTER A STOP. A WARNING MESSAGE THAT THE TRANSMISSION IS OVER HEATING APPEARS AND THE CAR RUNS AT HIGH RPMS AT ONLY 60 MPH. ERROR CODE P1778 HAS APPEARED TWICE. THE CAR ONLY HAS 71,000 MILES
NHTSA complaint #11138997 — an unverified report by a vehicle owner.
at 96,000 milesAlderson, WVCrash
AIR BAGS
MY CAR WAS TOTALED A FEW DAYS AGO I WAS DRIVING HOME AND HIT A DEAR AT 55MPH AND MY AIR BAGS DID NOT DEPLOY MY FRONT END WAS DESTROYED MY RADIATOR WAS DESTROYED ALONG WITH OTHER PARTS OF THE CAR AND THE CAR WAS CONSIDERED TOTALED. I WAS INFORMED MY AIR BAGS SHOULD OF DEPLOYED BUT THEY DID NOT
NHTSA complaint #11090823 — an unverified report by a vehicle owner.
at 92,166 milesSchaumburg, IL
ENGINE
ON APRIL 12TH, THURSDAY NIGHT AROUND 8 PM, I WAS HEADING NEAR THE I-290/ I-90 INTERSECTION, RIDING ON I-90 WEST. I HEARD A SHARP CRACK IN THE FRONT OF THE CAR. I LOST POWER STEERING, CHECK BATTERY CHARGE LIGHT CAME ON AND WITHIN 2-3 MINUTES, ENGINE OVERHEATING LIGHT CAME ON. I BROUGHT MY CAR TO A STOP IN A SAFE AREA BETWEEN THE INTERSECTING HIGHWAYS. A HIGHWAY WORKER PROTECTED ME WITH HIS SAFETY TRUCK TILL AAA TOW TRUCK TOOK MY CAR TO THE LOCAL SCHAUMBURG MITSUBISHI DEALER ANY STEPS YOU TOOK TO ISOLATE THE PROBLEM, SUCH AS CHECKING FOR FLOOR MATS. BE SPECIFIC ABOUT WHAT YOU DID AND HOW YOU DID IT. THE DEALER/SERVICE PERSONNEL FOUND THAT THE BELT TENSIONER BEARING WAS PULLING OUT AND THE BELT WAS NOT RIDING ON THE PULLEY CORRECTLY. THE TENSIONER WAS REPLACED AND THE SERPENTINE BELT WAS REPLACED I BELIEVE THIS IS A DESIGN FAULT WITH THE BELT TENSIONER/ BEARING AND SHOULD BE FIXED FOR THESE CARS. A SIMPLE GOOGLE SEARCH WILL SHOW THIS IS A FAIRLY COMMON PROBLEM
NHTSA complaint #11085120 — an unverified report by a vehicle owner.
at 99,000 milesLasalle, IL
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.
NHTSA complaint #11079779 — an unverified report by a vehicle owner.
at 99,000 milesLasalle, IL
ENGINE
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.
NHTSA complaint #11079779 — an unverified report by a vehicle owner.
at 38,000 milesLongview, TX
UNKNOWN OR OTHER
WITHOUT WARNING THE RPM WILL DROP TO ZERO. AT FIRST IT WOULD START RIGHT BACK UP WITHOUT HAVING TO RESTART IT. NOW WITHOUT WARNING IT WILL JUST DIE AND RPM GOES TO ZERO AND I HAVE TO RESTART IT. CHECK ENGINE LIGHT WILL COME ON BUT NO DIAGNOSTIC CODES ARE STORED AS TO WHAT THE PROBLEM IS. IT HAS HAPPENED WHILE STOPPED AS WELL AS DRIVING DON THE ROAD AT 50 MPH.
NHTSA complaint #11056195 — an unverified report by a vehicle owner.
at 65,000 milesTerrytown, LA
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING IN RAINY CONDITIONS AT APPROXIMATELY 65 MPH, THE WINDSHIELD WIPERS STOPPED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO WAIT FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER (RAY BRANDT CHEVROLET, WESTBANK EXPY, HARVEY, LA 70058 (504)-229-6013). THE DEALER DIAGNOSED THAT THE WIPER MOTOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #11055317 — an unverified report by a vehicle owner.
at 65,000 milesTerrytown, LA
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING IN RAINY CONDITIONS AT APPROXIMATELY 65 MPH, THE WINDSHIELD WIPERS STOPPED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO WAIT FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER (RAY BRANDT CHEVROLET, WESTBANK EXPY, HARVEY, LA 70058 (504)-229-6013). THE DEALER DIAGNOSED THAT THE WIPER MOTOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #11055317 — an unverified report by a vehicle owner.
Jacksonville, NC
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON WILLIAMSON NISSAN LOCATED AT 310 WESTERN BLVD, JACKSONVILLE, NC 28546 WAS CONTACTED AND REFUSED TO DO THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11019084 — an unverified report by a vehicle owner.
at 47,000 milesDaytona Beach, FLCrash12 injured
AIR BAGS
STRUCK IN RIGHT FRONT QUARTER PANEL BY PICKUP TRUCK GOING 70MPH WHICH TOTALLED MY VEHICLE AND CAUSED INJURIES TO MYSELF AND GRANDSON BUT NO AIRBAGS DEPLOYED. DEPLOYMENT WOULD HAVE REDUCED OUR INJURIES.
NHTSA complaint #11005483 — an unverified report by a vehicle owner.
at 57,800 milesBloomsburg, PA
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY/WIPER). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. IN ADDITION, THE WIPERS FAILED TO WORK INTERMITTENTLY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT CALLED A LOCAL DEALER (MOTOR WORLD GROUP AT 150 MOTORWORLD DR, WILKES-BARRE, PA, 18705) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER AND THE CONTACT WOULD BE NOTIFIED WHEN THEY BECOME AVAILABLE. THE FAILURE MILEAGE WAS 57,800. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11000800 — an unverified report by a vehicle owner.
at 84,000 milesWanaque, NJ
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE VEHICLE WAS LATER TAKEN TO A DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 16V792000 (VISIBILITY) HOWEVER IT WAS DIAGNOSED THAT THE WIPER LINKAGES WERE FRACTURED AND THE RECALL REMEDY WOULD NOT RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
NHTSA complaint #10969739 — an unverified report by a vehicle owner.
Plainview, NY
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/23/17 *BF
NHTSA complaint #10967740 — an unverified report by a vehicle owner.