Owners have filed 79 complaints
about the 2015 Mitsubishi Outlander with NHTSA between 2015 and 2025.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 6 of 22 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 47
Against the median year of the Mitsubishi Outlander. 50 means typical for this
model; 100 means roughly double.
Severity — 98
19% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 98
58% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2015 compares with every other Mitsubishi Outlander
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
611.5%
1,000 – 9,999 miles
815.4%
10,000 – 24,999 miles
1223.1%
25,000 – 49,999 miles
1019.2%
50,000 – 74,999 miles
59.6%
75,000 – 99,999 miles
611.5%
100,000 – 149,999 miles
47.7%
150,000+ miles
11.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2015peak 7Nov 2025
Recalls on the 2015 Mitsubishi Outlander
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
20V403000
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
Risk: An unrestrained occupant has an increased risk of injury in the event of a crash.
18V070000
PARKING BRAKE
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2016 Outlander and 2013-2016 Outlander Sport vehicles. Water may enter the rear brake calipers causing the parking brake actuator shafts to corrode and possibly bind.
Risk: If the parking brake actuator shaft binds, the parking brake may not engage or disengage fully. If the parking brake does not engage properly, the vehicle may move unexpectedly if it is parked on a slope, increasing the risk of a crash.
17V609000
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2015-2017 Outlander, 2015-2016 Lancer and Outlander Sport, and 2015 Lancer Evolution vehicles. These vehicles may have defective relays that can result in an engine stall, reduced engine power or the engine overheating.
Risk: If the engine stalls, there is an increased the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202540562,111 units in Canada
Structure
Issue: On certain vehicles, water could enter the tailgate struts and cause them to corrode. If this happens, the struts could fail, and the tailgate could drop suddenly. Safety Risk: A tailgate that drops suddenly could increase the risk of injury. Corrective Actions: Mitsubishi will notify owners by mail and advise you to take your vehicle to a dealership to replace the tailgate struts.
Recall 2024554258,000 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words and abbreviations listed on the label for "TIRES", "RIMS", "WITH", "FR" and "RR" and appear in English only, when they should be listed as "TIRES/PNEUS", "RIMS/JANTES", "WITH/AVEC", "FR/AVT" and "RR/ARR". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Mitsubishi has corrected the compliance label for all new vehicles.
Recall 202031745,689 units in Canada
Seats And Restraints
Issue: On certain vehicles, the seat belt buckle for the right seat in the second-row could be damaged when the seats are folded down. This can cause the seat belt buckle cover to come off. If this happens, the seat belt may not latch properly. Safety Risk: A seat belt that does not latch properly could create an increased risk of injury in a crash. Corrective Actions: Mitsubishi will notify owners by mail and instruct you to take your vehicle to a dealer to modify the center seat belt buckle in the second seating row. A warning label will also be attached to the right seat base and additional instructions will be added to the owner's manual.
Recall 20185897,575 units in Canada
Electrical
On certain vehicles, a wiring connector located under the driver's side carpet may become contaminated by salt water and corrode over time. This could cause a short-circuit that may cause the connector to overheat and melt and potentially lead to a fire if combustible objects are nearby. A vehicle fire could result in injury and/or damage to property. Correction: Dealers will relocate and replace the wiring connector terminal to a higher position and replace the rear display harness with a new one.
Recall 201805339,131 units in Canada
Brakes
On certain vehicles, insufficient rust prevention to the parking brake shaft and insufficient sealing performance of the rear brake caliper boot could allow water to penetrate inside these components causing corrosion. As a result, the parking brake shaft may become stuck causing brake dragging and/or decreased parking brake performance. Additionally, the automatic adjuster for the brake pad clearance of the rear brake caliper with the built-in parking brake may not work correctly. These conditions could lead to a vehicle rollaway, which would increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and repair the rear brakes as necessary.
Recall 201747528,615 units in Canada
Engine
On certain vehicles, defective electrical relays may have been installed in the power distribution center. This could cause various electrical circuits to fail, potentially resulting in engine stalling, reduced engine power, or loss of engine cooling fan function potentially resulting in engine overheating. These issues could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace affected relay(s) with updated parts.
Reports where the owner recorded a crash, a fire, an injury or a death.
Boise, IDCrash
ENGINE
Engine and yes available for inspection. I had been driving then all of a sudden the Service Engine Immediately light started rapidly flashing and the car would hardly go. Turned around parked at home, towed to dealership where they said the engine compressor was not working and I would need a rebuilt engine for over $5000. Towed it back home and now looking for a new car. There were no warning lights or any other symptoms prior to this happening. It was an all of a sudden warning. If I had been on the freeway, my safety would have been at risk as it just died without warning.
NHTSA complaint #11696348 — an unverified report by a vehicle owner.
at 200,000 milesGary, INFire
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owned a 2015 Mitsubishi Outlander. The contact stated that while driving at 60 MPH, a warning message displayed reading "Transmission Failure Reduced Power', prompting the contact to pull to the shoulder of the roadway. After which the contact observed smoke emanating from the engine compartment. By the time the contact and her family were able to exit the vehicle and move to a safe distance, the vehicle had become engulfed in flames that were originating from the engine compartment. Local emergency services arrived and were able to extinguish the fire. All warning lights were illuminated. The vehicle was towed to a tow yard but had yet to be deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed with no injuries reported. The manufacturer was not notified of the failure. The failure mileage was 200,000.
NHTSA complaint #11615618 — an unverified report by a vehicle owner.
at 43,683 milesEaston, PACrash
POWER TRAIN
THIS HAPPENS ALMOST ALL THE TIME - WHEN DRIVING AT CITY STREET SPEED OF 25 MPH AND UNDER MY CAR SHAKES SO MUCH AND DOES NOT ACCELERATE AND FEELS LIKE IT IS GOING TO SHUT DOWN. ON 3 OCCASIONS I WAS REAR ENDED BECAUSE OF THIS AND ONE TIME WAS WITH A HUGE SANITATION TRUCK WITH MY CHILDREN INSIDE THE CAR. I HAVE TAKEN THIS CAR TO THE DEALER AND THE MITSUBISHI DEALER TO BE LOOKED AT AND HELP TO NO AVAIL IT STILL DOES IT. I HAVE REPORTED THIS TO MITSUBISHI MOTORS AND WAS GIVEN A CASE NUMBER BUT TO DATE NO ONE HAS CONTACTED ME NOR HELPED ME. I AM SCARED FOR THE SAFETY OF MY FAMILY AND MYSELF - IT IS A VERY SCARY SITUATION AND I JUST BOUGHT THIS CAR ABOUT A YEAR AGO. HELP ME BECAUSE NO ONE ELSE DOES.
NHTSA complaint #11256329 — an unverified report by a vehicle owner.
at 43,683 milesEaston, PACrash
VEHICLE SPEED CONTROL
THIS HAPPENS ALMOST ALL THE TIME - WHEN DRIVING AT CITY STREET SPEED OF 25 MPH AND UNDER MY CAR SHAKES SO MUCH AND DOES NOT ACCELERATE AND FEELS LIKE IT IS GOING TO SHUT DOWN. ON 3 OCCASIONS I WAS REAR ENDED BECAUSE OF THIS AND ONE TIME WAS WITH A HUGE SANITATION TRUCK WITH MY CHILDREN INSIDE THE CAR. I HAVE TAKEN THIS CAR TO THE DEALER AND THE MITSUBISHI DEALER TO BE LOOKED AT AND HELP TO NO AVAIL IT STILL DOES IT. I HAVE REPORTED THIS TO MITSUBISHI MOTORS AND WAS GIVEN A CASE NUMBER BUT TO DATE NO ONE HAS CONTACTED ME NOR HELPED ME. I AM SCARED FOR THE SAFETY OF MY FAMILY AND MYSELF - IT IS A VERY SCARY SITUATION AND I JUST BOUGHT THIS CAR ABOUT A YEAR AGO. HELP ME BECAUSE NO ONE ELSE DOES.
NHTSA complaint #11256329 — an unverified report by a vehicle owner.
at 43,683 milesEaston, PACrash
ENGINE
THIS HAPPENS ALMOST ALL THE TIME - WHEN DRIVING AT CITY STREET SPEED OF 25 MPH AND UNDER MY CAR SHAKES SO MUCH AND DOES NOT ACCELERATE AND FEELS LIKE IT IS GOING TO SHUT DOWN. ON 3 OCCASIONS I WAS REAR ENDED BECAUSE OF THIS AND ONE TIME WAS WITH A HUGE SANITATION TRUCK WITH MY CHILDREN INSIDE THE CAR. I HAVE TAKEN THIS CAR TO THE DEALER AND THE MITSUBISHI DEALER TO BE LOOKED AT AND HELP TO NO AVAIL IT STILL DOES IT. I HAVE REPORTED THIS TO MITSUBISHI MOTORS AND WAS GIVEN A CASE NUMBER BUT TO DATE NO ONE HAS CONTACTED ME NOR HELPED ME. I AM SCARED FOR THE SAFETY OF MY FAMILY AND MYSELF - IT IS A VERY SCARY SITUATION AND I JUST BOUGHT THIS CAR ABOUT A YEAR AGO. HELP ME BECAUSE NO ONE ELSE DOES.
NHTSA complaint #11256329 — an unverified report by a vehicle owner.
at 20,000 milesAustin, MNCrash1 injured
AIR BAGS
THE SENSOR FOR THE AIRBAGS WAS OUT DURING THE CRASH BUT AIRBAGS DID NOT DEPLOY
NHTSA complaint #11071836 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Santa Rosa, CA
WHEELS
I have Goodyear tires Eagle LS P225 55R18, three of them that the tread is separating on all of them. The TIN for all three of them is 4921, the second week of December, 2021. All three of the tires have cracks on the inside of the tread and the car is lurching side to side while driving down the road. This is a severe condition and all the tires need to be replaced. Most likely the tires were either bought in New York or Washington state. My name is [XXX] , my phone number is [XXX] and I live in Santa Rosa California. This condition has been confirmed by my mechanic and two tire stores. If you would like further evidence of cracking between the treads or possibly separation evidence when the tires are off the car, please let me know. I must have them replaced ASAP. This is not a failure or a recall for the car, only for the tires. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11698397 — an unverified report by a vehicle owner.
Boise, IDCrash
ENGINE
Engine and yes available for inspection. I had been driving then all of a sudden the Service Engine Immediately light started rapidly flashing and the car would hardly go. Turned around parked at home, towed to dealership where they said the engine compressor was not working and I would need a rebuilt engine for over $5000. Towed it back home and now looking for a new car. There were no warning lights or any other symptoms prior to this happening. It was an all of a sudden warning. If I had been on the freeway, my safety would have been at risk as it just died without warning.
NHTSA complaint #11696348 — an unverified report by a vehicle owner.
Troy, NY
POWER TRAIN
The cvt transmissions are terrible and fail
NHTSA complaint #11671396 — an unverified report by a vehicle owner.
Cumming, GA
UNKNOWN OR OTHER
The backup camera view is not shown on the infotainment system. The screen goes blank. Checking the hidden menu, the backup camera view is available. This impacts reverse packing and hence safety of the pedestrians and passengers.
NHTSA complaint #11629794 — an unverified report by a vehicle owner.
at 200,000 milesGary, INFire
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owned a 2015 Mitsubishi Outlander. The contact stated that while driving at 60 MPH, a warning message displayed reading "Transmission Failure Reduced Power', prompting the contact to pull to the shoulder of the roadway. After which the contact observed smoke emanating from the engine compartment. By the time the contact and her family were able to exit the vehicle and move to a safe distance, the vehicle had become engulfed in flames that were originating from the engine compartment. Local emergency services arrived and were able to extinguish the fire. All warning lights were illuminated. The vehicle was towed to a tow yard but had yet to be deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed with no injuries reported. The manufacturer was not notified of the failure. The failure mileage was 200,000.
NHTSA complaint #11615618 — an unverified report by a vehicle owner.
Hiram, GA
POWER TRAIN
While driving in the city limits around 35 miles an hour I had to stop abruptly to avoid a collision with a driver who didn’t stop at the intersection. I had to come to a complete stop for this driver. When I took my foot off of the brake and tried to drive on my car would not move. I had to shift gears put it in park and try again. I could hear the engine responding but the car wouldn’t move. When it did start to move forward slowly it was shaking very hard and I was only able to get 10 miles an hour. I had to be towed. And I kept thinking what if I was on the highway that day where the speed limit is 75mph.
NHTSA complaint #11557190 — an unverified report by a vehicle owner.
Hiram, GA
VEHICLE SPEED CONTROL
While driving in the city limits around 35 miles an hour I had to stop abruptly to avoid a collision with a driver who didn’t stop at the intersection. I had to come to a complete stop for this driver. When I took my foot off of the brake and tried to drive on my car would not move. I had to shift gears put it in park and try again. I could hear the engine responding but the car wouldn’t move. When it did start to move forward slowly it was shaking very hard and I was only able to get 10 miles an hour. I had to be towed. And I kept thinking what if I was on the highway that day where the speed limit is 75mph.
NHTSA complaint #11557190 — an unverified report by a vehicle owner.
Hiram, GA
ENGINE
While driving in the city limits around 35 miles an hour I had to stop abruptly to avoid a collision with a driver who didn’t stop at the intersection. I had to come to a complete stop for this driver. When I took my foot off of the brake and tried to drive on my car would not move. I had to shift gears put it in park and try again. I could hear the engine responding but the car wouldn’t move. When it did start to move forward slowly it was shaking very hard and I was only able to get 10 miles an hour. I had to be towed. And I kept thinking what if I was on the highway that day where the speed limit is 75mph.
NHTSA complaint #11557190 — an unverified report by a vehicle owner.
at 140,000 milesLawrenceville, GA
ENGINE
The contact owns a 2015 Mitsubishi Outlander. The contact stated while driving at approximately 75 MPH, the vehicle started to independently decelerate. The check engine warning light was illuminated. The vehicle was veered to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced due to a cylinder with low compression. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
NHTSA complaint #11536490 — an unverified report by a vehicle owner.
Frankton, IN
POWER TRAIN
It has hesitation when accelerating and stuttering while driving. its throwing a code PO868 for the transmission. It's a cvt transmission, and it feels like a transmission slip at times, or it takes off then hesitates then goes again. Other times it stutters. Its a risk because now our chances of being in a accident increases. Until it threw the code there were no issues then all the sudden there was the issue.
NHTSA complaint #11521737 — an unverified report by a vehicle owner.
Houston, TX
POWER TRAIN
I went to get my emissions check. I was informed that the rpms were not registering. After getting the car diagnosed I was informed that P1590 Mitsubishi Code - TCM To ECM Communication Error In Torque Reduction Request is the problem.
NHTSA complaint #11509170 — an unverified report by a vehicle owner.
at 140,040 milesPlymouth, PA
POWER TRAIN
The contact owns a 2015 Mitsubishi Outlander. The contact stated that while driving approximately 65 MPH, the vehicle decelerated and accelerated unintendedly. Additionally, the steering wheel seized. The contact pulled over to the side of the roadway and restarted the vehicle after several activation and deactivation of the starter. The contact stated that after restarting the vehicle and driving, the vehicle was jerking. The vehicle was taken to three different independent mechanics and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact attempted to inform the manufacturer of the failure but was unable to speak with a representative. The approximate failure mileage was 140,040.
NHTSA complaint #11474500 — an unverified report by a vehicle owner.
at 140,040 milesPlymouth, PA
ELECTRICAL SYSTEM:STARTER ASSEMBLY
The contact owns a 2015 Mitsubishi Outlander. The contact stated that while driving approximately 65 MPH, the vehicle decelerated and accelerated unintendedly. Additionally, the steering wheel seized. The contact pulled over to the side of the roadway and restarted the vehicle after several activation and deactivation of the starter. The contact stated that after restarting the vehicle and driving, the vehicle was jerking. The vehicle was taken to three different independent mechanics and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact attempted to inform the manufacturer of the failure but was unable to speak with a representative. The approximate failure mileage was 140,040.
NHTSA complaint #11474500 — an unverified report by a vehicle owner.
Stopover, KY
POWER TRAIN
My 2015 Mitsubishi outlander transmission, cvt has gone out at 11700 thousand miles,, I was told there's no warranty nor recall , I was driving up hill it started jerking really hard , there was a car coming up behind me almost hitting me because of it lagging , please put a recall on these vehicles , be for someone dies because of the cvt failer.
NHTSA complaint #11446707 — an unverified report by a vehicle owner.
Worcester, MA
POWER TRAIN
I WENT TO GO TURN ON MY CAR WHEN I GOT OUT OF WORK AND WHEN I PUT THE VEHICLE ON DRIVE AND PRESSED THE GAS PEDAL THE CAR WOULD NOT MOVE WHEN THE GAS PEDAL WAS PRESSED! SO I TURNED OFF THE CAR AND TURNED THE CAR BACK ON AND PUT THE CAR ON DRIVE AND PRESSED THE GAS PEDAL AND THE CAR REVVED UP AND MOVED A LITTLE WITH HESITATION. SO I PUT THE CAR ON REVERSE AND PRESSED THE GAS PEDAL AND CAR WOULD REV UP BUT NOT MOVE! SO I TURNED OFF THE CAR AND TURNED IT BACK ON AGAIN AND PUT IT IN REVERSE AGAIN AND PRESSED THE GAS PEDAL AGAIN AND THE CAR MOVED BUT WITH HESITATION AND WITH NOT A LOT OF FORCE! SO I LEAVE THE CAR AT MY WORKPLACE AND GET THE CAR TOWED TO MY HOUSE THE NEXT DAY! I CALL THE DEALER BECAUSE MY MECHANIC SEEN THERE WAS A RECALL WITH THE VEHICLE HESITATING TO MOVE AND I GAVE THEM MY VIN NUMBER AND THE DEALER TOLD ME THERE'S NOTHING THEY COULD DO BECAUSE MY VEHICLE WASN'T ON THE RECALL LIST ! THEY ALSO TOLD ME THAT TO REPLACE THE TRANSMISSION IT WAS GOING TO COST ABOUT $8000. MY VEHICLE ONLY HAS 114000 MILES I SHOULDN'T BE HAVING THIS PROBLEM! SO NOW I'M STUCK WITH A CAR THAT NEEDS A NEW TRANSMISSION/POWER TRAIN !
NHTSA complaint #11387253 — an unverified report by a vehicle owner.
at 35,000 milesKenilworth, NJ
SERVICE BRAKES
PARKING BRAKE IS NONFUNCTIONAL DUE TO PARTS OF BRAKE CALIPER RELATED TO PARKING BRAKE BECOMING STUCK IN PLACE, AND PREVENTING THE PARKING BRAKE FROM ENGAGING.
NHTSA complaint #11384061 — an unverified report by a vehicle owner.
at 128,000 milesWilliamson, NY
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2015 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE LIFT GATE OPENED, BEEPED AND FELL WITH FORCE. AFTER A WHILE, THE TAILGATE FAILED TO OPEN WITHOUT USING FORCE. THE VEHICLE WAS TAKEN TO FUCCILLO MITSUBISHI LOCATED AT 18822 US-11, WATERTOWN, NY 13601, AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL SUBJECTED TO THE VIN. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V867000 (STRUCTURE) AND STATED THAT THE FAILURE WAS EXACTLY WHAT THE RECALL ADDRESSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
NHTSA complaint #11355552 — an unverified report by a vehicle owner.
Colfax, LA
POWER TRAIN
MY WIFE AND I WENT TO WALKER AUTOMOTIVE, 1616 S. MACARTHUR DR ALEXANDRIA, LA 71301, (318)445-6421 TO FINANCE A LOW OR NO MILEAGE, MPG) EFFICIENT VEHICLE FOR MY WIFE. THE SALESPERSON, STEVE FARRELL ASKED, 'WHAT TYPE OF VEHICLE DID WE WANT?' I TOLD HIM MY FIRST CHOICE WAS A 4 CYL WITH A THIRD-ROW SEATING, WITH AN MPG RATING IN THE MID TO UPPER 20'S AND NOT A BIG BODY THAT MY WIFE WOULD BE DRIVING MOST OF THE TIME. HE SHOWED A GRAY 2016 MITSUBISHI OUTLANDER SE (THE VEHICLE WE FINANCED). MY WIFE GOT IN THE DRIVER'S SEAT AND DROVE THE VEHICLE AROUND ON A FEW CITY STREETS SURROUNDING THE DEALERSHIP. I ASKED MR. FARRELL ABOUT THE MILEAGE (34,421) THIS VEHICLE ALREADY HAD. HE STATED, 'THESE WERE HWY MILES.' I INFORMED HIM THAT THE MILEAGE WAS AGREEABLE SINCE I KNEW MY WIFE NEEDED A VEHICLE THAT WAS GOOD FOR HWY DRIVING. AFTER FINANCING THIS VEHICLE, I RETURNED TO WALKER FOR OIL CHANGES, MULTI-POINT INSPECTIONS AND A COUPLE OF MITSUBISHI RECALLS. ONE OF THE RECALLS WAS FOR THE DOOR LOCKS NOT AUTOMATICALLY LOCKING ONCE THE VEHICLE REACHED 5MILES PER HOUR. THE OTHER RECALL WAS FOR A FAILURE IN THE PARKING BRAKE SYSTEM THAT WOULD CAUSE THE VEHICLE TO MOVE EVEN WITH THE PARKING BRAKE ENGAGED. I DISCOVERED THESE RECALLS BY GOING TO THE AUTOZONE WEBSITE. MITSUBISHI DID NOT SEND ME A LETTER. I SCHEDULED AN APPT TO HAVE THE RECALLS CORRECTED. I WAS ASKED TO SPEAK TO 2 DIFFERENT SVC ADVISORS. THE FIRST ADVISOR, MICHAEL MEDINA, WAS SUPPOSED TO HAVE ORDERED THE PARTS, BUT DIDN'T, SO MY APPT WAS PUSHED BACK ANOTHER MONTH. THE NEXT SERVICE ADVISOR, SAM MORRISON ORDERED THE PARTS AND SET THE APPT FOR ME TO BRING THE VEHICLE IN. MR. MEDINA COMMITTED SUICIDE AND MR. MORRISON STOPPED WORKING FOR WALKER AFTER REPAIRING THE RECALLS ON MY VEHICLE. MY CONVERSATIONS WITH BOTH OF THESE ADVISORS WAS TO ASK THEM IF THERE WERE ANY OTHER RECALLS. THEY BOTH REPLIED, 'NOT TO THEIR KNOWLEDGE.'
NHTSA complaint #11299840 — an unverified report by a vehicle owner.
at 43,683 milesEaston, PACrash
POWER TRAIN
THIS HAPPENS ALMOST ALL THE TIME - WHEN DRIVING AT CITY STREET SPEED OF 25 MPH AND UNDER MY CAR SHAKES SO MUCH AND DOES NOT ACCELERATE AND FEELS LIKE IT IS GOING TO SHUT DOWN. ON 3 OCCASIONS I WAS REAR ENDED BECAUSE OF THIS AND ONE TIME WAS WITH A HUGE SANITATION TRUCK WITH MY CHILDREN INSIDE THE CAR. I HAVE TAKEN THIS CAR TO THE DEALER AND THE MITSUBISHI DEALER TO BE LOOKED AT AND HELP TO NO AVAIL IT STILL DOES IT. I HAVE REPORTED THIS TO MITSUBISHI MOTORS AND WAS GIVEN A CASE NUMBER BUT TO DATE NO ONE HAS CONTACTED ME NOR HELPED ME. I AM SCARED FOR THE SAFETY OF MY FAMILY AND MYSELF - IT IS A VERY SCARY SITUATION AND I JUST BOUGHT THIS CAR ABOUT A YEAR AGO. HELP ME BECAUSE NO ONE ELSE DOES.
NHTSA complaint #11256329 — an unverified report by a vehicle owner.
at 43,683 milesEaston, PACrash
VEHICLE SPEED CONTROL
THIS HAPPENS ALMOST ALL THE TIME - WHEN DRIVING AT CITY STREET SPEED OF 25 MPH AND UNDER MY CAR SHAKES SO MUCH AND DOES NOT ACCELERATE AND FEELS LIKE IT IS GOING TO SHUT DOWN. ON 3 OCCASIONS I WAS REAR ENDED BECAUSE OF THIS AND ONE TIME WAS WITH A HUGE SANITATION TRUCK WITH MY CHILDREN INSIDE THE CAR. I HAVE TAKEN THIS CAR TO THE DEALER AND THE MITSUBISHI DEALER TO BE LOOKED AT AND HELP TO NO AVAIL IT STILL DOES IT. I HAVE REPORTED THIS TO MITSUBISHI MOTORS AND WAS GIVEN A CASE NUMBER BUT TO DATE NO ONE HAS CONTACTED ME NOR HELPED ME. I AM SCARED FOR THE SAFETY OF MY FAMILY AND MYSELF - IT IS A VERY SCARY SITUATION AND I JUST BOUGHT THIS CAR ABOUT A YEAR AGO. HELP ME BECAUSE NO ONE ELSE DOES.
NHTSA complaint #11256329 — an unverified report by a vehicle owner.
at 43,683 milesEaston, PACrash
ENGINE
THIS HAPPENS ALMOST ALL THE TIME - WHEN DRIVING AT CITY STREET SPEED OF 25 MPH AND UNDER MY CAR SHAKES SO MUCH AND DOES NOT ACCELERATE AND FEELS LIKE IT IS GOING TO SHUT DOWN. ON 3 OCCASIONS I WAS REAR ENDED BECAUSE OF THIS AND ONE TIME WAS WITH A HUGE SANITATION TRUCK WITH MY CHILDREN INSIDE THE CAR. I HAVE TAKEN THIS CAR TO THE DEALER AND THE MITSUBISHI DEALER TO BE LOOKED AT AND HELP TO NO AVAIL IT STILL DOES IT. I HAVE REPORTED THIS TO MITSUBISHI MOTORS AND WAS GIVEN A CASE NUMBER BUT TO DATE NO ONE HAS CONTACTED ME NOR HELPED ME. I AM SCARED FOR THE SAFETY OF MY FAMILY AND MYSELF - IT IS A VERY SCARY SITUATION AND I JUST BOUGHT THIS CAR ABOUT A YEAR AGO. HELP ME BECAUSE NO ONE ELSE DOES.
NHTSA complaint #11256329 — an unverified report by a vehicle owner.
at 95,606 milesSpringlake, NC
POWER TRAIN
TRANSMISSION FAILURE. NEEDS TO BE REPLACED COMPLETELY.
NHTSA complaint #11252338 — an unverified report by a vehicle owner.
at 35,000 milesCarnegie, PA
EXTERIOR LIGHTING
THE PROBLEM HAS BEEN ON GOING OVER TIME AND STARTED BY NOTICING MOISTURE IN THE REAR LIGHTS. WITH TIME THE MOISTURE TURNED INTO WATER THAT CAUSED BULBS TO BURN OUT.THE REAR LIGHTS ABSORB MOISTURE WHICH CONDENSES INTO WATER THAT AFFECTS THE LIGHT BULBS AND HAD TO CHANGE THE BULBS COUNTLESS TIMES AND EVENTUALLY THE LIGHTING STOPPED WORKING COMPLETELY. TODAY THE LAMP ON THE RIGHT SIDE HAS ACCUMULATED RUST AND IS NO LONGER FUNCTIONAL WITH THE TURN SIGNAL WHICH IS DANGEROUS WHILE DRIVING AND WOULD LIKE TO CHANGE LANES.UPON TAKING THE VEHICLE TO THE DEALER, THE DEALER REFUSED RESPONSIBILITY CLAIMING THE VEHICLE HAS SURPASSED THE MILEAGE THRESHOLD. ONLY ADVISE WAS TO BUY NEW LAMPS WHICH COST AROUND $400 WHEREAS THERE IS NO GUARANTEE THE NEW LIGHTS WON'T ABSORB MOISTURE AND THE CYCLE REPEATS. IT'S IN THIS RESPECT THAT THESE ISSUE SHOULD BE INVESTIGATED WHAT CAUSES THE MOISTURE IN THE LAMPS AND MITSUBISHI SHOULD REPLACE THE LIGHTS WITHOUT CHARGES TO THE CONSUMER BECAUSE IT'S RESPONSIBLE FOR SUBSTANDARD PRODUCTS THAT WAS NOT CAUSED BY THE CONSUMER. WILL APPRECIATE HELP ACCORDED.
NHTSA complaint #11233860 — an unverified report by a vehicle owner.
at 60,000 milesPhiladelphia, PA
ELECTRICAL SYSTEM
MY 2015 OUTLANDER WAS JUST INSPECTED A WEEK PRIOR TO THIS HAPPENING. MY WIFE WAS DRIVING THE CAR ON THE HIGHWAY AND THE VEHICLE WOULD NOT EXCEED 50 MPH. THE GAS LIGHT WAS BLINKING ON THE DASH BUT WAS FULL . WHILE SHE'S ON THE HIGHWAY OFF RAMP THE CAR SHUTS DOWN. SHE RESTARTS IT BUT IT WON'T GO INTO GEAR. STUCK IN THE PARK POSITION. NOW THE CAR IS IN THE SHOP AND THEY SAY IT'S COMPUTER FAILURE . @60,000 MILES? I JUST FIND IT FUNNY THAT'S HOW LONG OF A WARRANTY THEY GIVE TO YOU
NHTSA complaint #11230222 — an unverified report by a vehicle owner.
at 60,000 milesPhiladelphia, PA
ELECTRONIC STABILITY CONTROL (ESC)
MY 2015 OUTLANDER WAS JUST INSPECTED A WEEK PRIOR TO THIS HAPPENING. MY WIFE WAS DRIVING THE CAR ON THE HIGHWAY AND THE VEHICLE WOULD NOT EXCEED 50 MPH. THE GAS LIGHT WAS BLINKING ON THE DASH BUT WAS FULL . WHILE SHE'S ON THE HIGHWAY OFF RAMP THE CAR SHUTS DOWN. SHE RESTARTS IT BUT IT WON'T GO INTO GEAR. STUCK IN THE PARK POSITION. NOW THE CAR IS IN THE SHOP AND THEY SAY IT'S COMPUTER FAILURE . @60,000 MILES? I JUST FIND IT FUNNY THAT'S HOW LONG OF A WARRANTY THEY GIVE TO YOU
NHTSA complaint #11230222 — an unverified report by a vehicle owner.