Owners have filed 80 complaints
about the 2018 Mitsubishi Outlander with NHTSA between 2018 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 5 of 22 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 47
Against the median year of the Mitsubishi Outlander. 50 means typical for this
model; 100 means roughly double.
Severity — 100
32.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
67% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2018 compares with every other Mitsubishi Outlander
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
12.2%
1,000 – 9,999 miles
715.2%
10,000 – 24,999 miles
1328.3%
25,000 – 49,999 miles
1226.1%
50,000 – 74,999 miles
48.7%
75,000 – 99,999 miles
48.7%
100,000 – 149,999 miles
48.7%
150,000+ miles
12.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2018peak 5Feb 2026
Recalls on the 2018 Mitsubishi Outlander
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
20V403000
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
Risk: An unrestrained occupant has an increased risk of injury in the event of a crash.
18V620000
ELECTRICAL SYSTEM:SOFTWARE
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Risk: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
18V621000
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Risk: If the safety systems do not function as intended, it can increase the risk of a crash.
18V591000
EQUIPMENT:OTHER:LABELS
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2019 Mitsubishi Outlander vehicles equipped with 18-inch alloy wheels. The Certification Label lists an incorrect rear wheel rim size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: The incorrect rim size information on the label can cause the operator to replace the rim with an incorrect rim size, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202540562,111 units in Canada
Structure
Issue: On certain vehicles, water could enter the tailgate struts and cause them to corrode. If this happens, the struts could fail, and the tailgate could drop suddenly. Safety Risk: A tailgate that drops suddenly could increase the risk of injury. Corrective Actions: Mitsubishi will notify owners by mail and advise you to take your vehicle to a dealership to replace the tailgate struts.
Recall 2024554258,000 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words and abbreviations listed on the label for "TIRES", "RIMS", "WITH", "FR" and "RR" and appear in English only, when they should be listed as "TIRES/PNEUS", "RIMS/JANTES", "WITH/AVEC", "FR/AVT" and "RR/ARR". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Mitsubishi has corrected the compliance label for all new vehicles.
Recall 202031745,689 units in Canada
Seats And Restraints
Issue: On certain vehicles, the seat belt buckle for the right seat in the second-row could be damaged when the seats are folded down. This can cause the seat belt buckle cover to come off. If this happens, the seat belt may not latch properly. Safety Risk: A seat belt that does not latch properly could create an increased risk of injury in a crash. Corrective Actions: Mitsubishi will notify owners by mail and instruct you to take your vehicle to a dealer to modify the center seat belt buckle in the second seating row. A warning label will also be attached to the right seat base and additional instructions will be added to the owner's manual.
Recall 201850818,281 units in Canada
Other
On certain vehicles, an issue in the software that manages the brake system Hydraulic Unit may allow it to reset without warning and could cause some vehicle features to malfunction. If this were to occur while driving, the following features may be affected: automatic braking (if Automatic Cruise Control (ACC) and/or Forward Collision Mitigation (FCM) is in operation), Antilock Brake System (ABS), Active Stability Control (ASC), Brake Auto Hold (BAH). If these systems malfunction, there could be an increased risk of a crash causing injury and/or damage to property. Correction: Dealers will update the Hydraulic Unit control software.
Recall 20185078,089 units in Canada
Other
On certain vehicles, an issue in the software used by the Electronic Control Unit responsible for managing the Forward Collision Mitigation (FCM) feature may cause it to not operate as intended alerting the driver to brake unnecessarily in certain situations. If the driver attempts to brake while FCM is also activating, the vehicle may decelerate rapidly. This could create a situation where another motorist does not anticipate a preceding vehicle’s sudden brake application or stop, creating the risk of a rear-end collision causing injury and/or damage to property. Correction: Dealers will update the software for the Forward Collision Mitigation system.
Reports where the owner recorded a crash, a fire, an injury or a death.
Shelburne, VT1 injured
UNKNOWN OR OTHER
The sunroof on our vehicle, self exploded while driving. There was a loud bang, and then we were covered in sunroof glass shards. The fine dust of the sunroof glass went into my right eye which created minor eye irritation. I was able to pull over. Flush out my eye with water and then proceeded to remove the pieces of glass from the sunroof area because I was afraid the pieces would blow off and hit any vehicle that was behind us for the remainder of our drive home. It scared the hell out of us. I am thankful that my daughter was not driving due to seeing her panic reaction from this experience. There were no drivers in front of us. We were not driving under any trees. It was a clear open rural road. Went to our local dealer. They inspected the sunroof & stated they have never seen anything like this happen. Since I was out of the warranty due to mileage(9,000 over)they suggest I go through my insurance company to resolve this matter. My view on this is it wasn’t so much a warranty issue, but a huge safety issue. Never would I imagine a Sunroof self exploding while driving and not causing me to have an accident because of my reaction to it. So with this in mind, I directly called Mitsubishi motors of North America. I had them open up a case number on this issue. The final response back from the manufacture was that I needed to go through my insurance company to deal with having my sunroof replaced. During filing my case to the manufacture directly, they asked me what I would like to have Mitsubishi motors of North America do. I stated to have my sunroof replaced with the right tempered glass. That this was a scary situation and one of great safety concern that no sunroof with all the manufacture testing should ever have this happen. I was very disappointed that they were not willing to take the responsibility of replacing the sunroof properly with the right tempered glass. My insurance company view the photo of the sun roof damage and a claim is in the process.
NHTSA complaint #11559095 — an unverified report by a vehicle owner.
Winston Salem, NCCrash1 injured
AIR BAGS
I was in a head on collision on 12/13/2022, and the air bag failed to deploy. The failure of the air bag deployment cause my chest to slam into the steering wheel along with my knees on the steering column. I went to the hospital for observation and any unknown injuries. My chest hurts and knees along with consistent visions of my life flashing in my mind due to the trauma of this incident. The police, nurses, family, and friends said that I’m lucky to not have serious injuries from the failure of the air bag deployment. I have pictures, police report, and other supporting documents. My 2018 Outlander air bag deployment failure is a serious issue, and it needs to be looked into due to safety, lives, and failure from the air bag. Police report number is on drivers involved. All other vehicles involved air bags deployed, but my Outlander’s air bag failed to deploy. Dangerous to myself or other air bag failures. The manufacturer of the vehicle need’s notified with a full investigation into this matter.
NHTSA complaint #11497480 — an unverified report by a vehicle owner.
West Branch, MI1 injured
AIR BAGS
I was driving when a woman pulled out In front of me. I was going 49 mph and have the EDR report to prove so. (I was wearing my seatbelt). The front of my car smashed into the rear end of her car and I smashed the right side of my head into the steering wheel. I’ve sustained a traumatic brain injury, long term post concussion syndrome along with a page long list of injuries that I’m still dealing with. It’s been a little over a year and my injuries are just getting worse. Mitsubishi sent a guy out to read my Event Data Recorder with promises of giving me a copy of the report. After 6-7 months of them refusing me the report and telling me the air bags should not have went off i hires a lawyer to subpoena a copy of the report. It says the safety features failed. But here I am left with a car that’s totaled and injuries I will never recover from. I also did research and found out that my car was made in the same plant on the same line as the other 68,000 recalled 2018 outlanders. I can’t understand why mine wasn’t part of the recall?!?! It was made in between the dates as the other 68,000 that was recalled.
NHTSA complaint #11437886 — an unverified report by a vehicle owner.
at 53,000 milesWaxahachie, TXCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT CALLED ON BEHALF OF THE DRIVER HIS DAUGHTER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS AT A COMPLETE STOP, A VEHICLE DRIVING AT 50 MPH FAILED TO STOP AND CRASHED INTO THE CONTACT REAR REMOVING THE VEHICLE REAR BUMPER, AND TAIL LIGHTS, THE DRIVER PROCEEDED TO SPIN THE CONTACT VEHICLE IN A CIRCLE, AND PUSHED THE CONTACT VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER AIR BAG, PASSENGER FRONT AIR BAG, THE STEERING AIR BAG, THE SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER HEAD HIT THE STEERING WHEEL, DRIVER SUSTAINED DISK, INJURY, HEAD TRAUMA, CONCUSSION, EARS RINGING, MEMORY LOST, NECK, BACK INJURY, CAN NOT LOOK INTO BRIGHT LIGHT. THE PASSENGER SUSTAINED HEAD TRAUMA, NECK, BACK, KNEES INJURIES. THE READ OAK POLICE DEPARTMENT WAS PRESENT, THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *LN*DT*JB CONSUMER STATED THERE WAS NO DEPLOYMENT OF THE AIRBAGS.
NHTSA complaint #11327258 — an unverified report by a vehicle owner.
at 14,000 milesAmherst, NHCrash1 injured
AIR BAGS
ON MARCH 11 TH, MY OUTLANDER WAS UNABLE TO STOP AND HAD MINIMAL TRACTION IN ABOUT A QUARTER OF AN INCH OF SNOW CAUSING MY VEHICLE TO HIT A TREE HEAD ON. I WAS DRIVING UNDER 30 MILES AN HOUR WHEN THE ACCIDENT OCCURRED. AFTER HITTING THE TREE, THE STEERING WHEEL BEGAN TO SMOKE. I WAS ABLE TO EXIT THE VEHICLE AND TURNED AROUND TO SEE THE AIRBAG ONLY PARTIALLY DEPLOYED. FROM THERE, MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW, AFTER REQUESTING MY INSURANCE COMPANY TO DEMAND A SAFETY INSPECTION FROM THE MITSUBISHI DEALERSHIP TO NO AVAIL, I'VE CONTACTED MITSUBISHI CORPORATE AND GAVE THEM MY ACCIDENT REPORT WITH HIGH CONCERN IN REGARDS TO THE RECALL #18V621. I HAVE OFFERED TO TOW MY OUTLANDER TO THE DEALERSHIP AND THEY HAVE RESPONDED TO MY CONCERN BY REFUSING TO EVALUATE AND INSPECT THIS VEHICLE. WHEN I LAST SPOKE TO MY CASE MANAGER AT MITSUBISHI CORPORATE, SHE LET ME KNOW THERE IS NOTHING THEY WILL DO. I HAVE CALLED THE NASHUA NH DEALERSHIP TO MAKE AN APPOINTMENT FOR SAFETY INSPECTION OF THIS RECALL AND THEY HAVE REFUSED TO HAVE THE SERVICE DEPARTMENT INVESTIGATE. TODAY, I HAVE BEEN TOLD UPON TOWING MY VEHICLE THERE THAT THEY REFUSED DELIVERY OF THE OUTLANDER. I HAVE NOT AGREED TO THE SETTLEMENT OFFERED BY MY INSURANCE AND CONTINUE TO SEEK MEANS OF HAVING THIS VEHICLE INSPECTED FOR THE RECALL WHICH I'M CERTAIN CAUSED MY ACCIDENT. CORPORATE DID STATE THAT IF I SUBROGATE THAN THEY MAY BE ABLE TO DIAGNOSE MY DEFECTIVE VEHICLE. AS OF TODAY, I'M IN THE PROCESS OF GATHERING DOCUMENTS.
NHTSA complaint #11202533 — an unverified report by a vehicle owner.
at 14,000 milesAmherst, NHCrash1 injured
SERVICE BRAKES
ON MARCH 11 TH, MY OUTLANDER WAS UNABLE TO STOP AND HAD MINIMAL TRACTION IN ABOUT A QUARTER OF AN INCH OF SNOW CAUSING MY VEHICLE TO HIT A TREE HEAD ON. I WAS DRIVING UNDER 30 MILES AN HOUR WHEN THE ACCIDENT OCCURRED. AFTER HITTING THE TREE, THE STEERING WHEEL BEGAN TO SMOKE. I WAS ABLE TO EXIT THE VEHICLE AND TURNED AROUND TO SEE THE AIRBAG ONLY PARTIALLY DEPLOYED. FROM THERE, MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW, AFTER REQUESTING MY INSURANCE COMPANY TO DEMAND A SAFETY INSPECTION FROM THE MITSUBISHI DEALERSHIP TO NO AVAIL, I'VE CONTACTED MITSUBISHI CORPORATE AND GAVE THEM MY ACCIDENT REPORT WITH HIGH CONCERN IN REGARDS TO THE RECALL #18V621. I HAVE OFFERED TO TOW MY OUTLANDER TO THE DEALERSHIP AND THEY HAVE RESPONDED TO MY CONCERN BY REFUSING TO EVALUATE AND INSPECT THIS VEHICLE. WHEN I LAST SPOKE TO MY CASE MANAGER AT MITSUBISHI CORPORATE, SHE LET ME KNOW THERE IS NOTHING THEY WILL DO. I HAVE CALLED THE NASHUA NH DEALERSHIP TO MAKE AN APPOINTMENT FOR SAFETY INSPECTION OF THIS RECALL AND THEY HAVE REFUSED TO HAVE THE SERVICE DEPARTMENT INVESTIGATE. TODAY, I HAVE BEEN TOLD UPON TOWING MY VEHICLE THERE THAT THEY REFUSED DELIVERY OF THE OUTLANDER. I HAVE NOT AGREED TO THE SETTLEMENT OFFERED BY MY INSURANCE AND CONTINUE TO SEEK MEANS OF HAVING THIS VEHICLE INSPECTED FOR THE RECALL WHICH I'M CERTAIN CAUSED MY ACCIDENT. CORPORATE DID STATE THAT IF I SUBROGATE THAN THEY MAY BE ABLE TO DIAGNOSE MY DEFECTIVE VEHICLE. AS OF TODAY, I'M IN THE PROCESS OF GATHERING DOCUMENTS.
NHTSA complaint #11202533 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Strongsville, OH
STRUCTURE
See attached document for complaint
NHTSA complaint #11718511 — an unverified report by a vehicle owner.
Humble, TX
SUSPENSION
1. On hot/warm days when I start my vehicle it will run then die and give me the code for Mass air sensor which I replaced but it keeps doing it; the check engine will stay on for a while then turn off until it does it again. 2. When driving and I go over a speed bump the suspension grinds or does a hard squeaking noise. 3. The USB in the center console stops working at times or when move the charging cord it disconnects for a few seconds. 4. Internal lights work when they want to, I thought the bulbs where burnt out and replaced them but they still come on when they want to not everytime a door is opened.
NHTSA complaint #11716927 — an unverified report by a vehicle owner.
Humble, TX
ELECTRICAL SYSTEM
1. On hot/warm days when I start my vehicle it will run then die and give me the code for Mass air sensor which I replaced but it keeps doing it; the check engine will stay on for a while then turn off until it does it again. 2. When driving and I go over a speed bump the suspension grinds or does a hard squeaking noise. 3. The USB in the center console stops working at times or when move the charging cord it disconnects for a few seconds. 4. Internal lights work when they want to, I thought the bulbs where burnt out and replaced them but they still come on when they want to not everytime a door is opened.
NHTSA complaint #11716927 — an unverified report by a vehicle owner.
Humble, TX
ENGINE
1. On hot/warm days when I start my vehicle it will run then die and give me the code for Mass air sensor which I replaced but it keeps doing it; the check engine will stay on for a while then turn off until it does it again. 2. When driving and I go over a speed bump the suspension grinds or does a hard squeaking noise. 3. The USB in the center console stops working at times or when move the charging cord it disconnects for a few seconds. 4. Internal lights work when they want to, I thought the bulbs where burnt out and replaced them but they still come on when they want to not everytime a door is opened.
NHTSA complaint #11716927 — an unverified report by a vehicle owner.
at 215,000 milesHighland Park, NJ
AIR BAGS
The contact owns a 2018 Mitsubishi Outlander. The contact stated that while driving approximately 35 MPH over a pothole, the driver's side and passenger side curtain airbags erroneously deployed. The contact stated that no collision had occurred prior to the air bags deployment. The manufacturer and local dealer were not yet notified of the failures. The vehicle was not yet diagnosed or repaired. The failure mileage was 215,000.
NHTSA complaint #11705401 — an unverified report by a vehicle owner.
at 132,324 milesShaker Heights, OH
STRUCTURE
The contact owns a 2018 Mitsubishi Outlander. The contact had received notification of NHTSA Campaign Number: 25V507000 (Structure); however, the liftgate gas springs had failed and were replaced prior to the recall. The manufacturer was contacted for reimbursement, and the contact mailed the required documents as requested by the manufacturer. The contact later followed up with the manufacturer, who confirmed that the requested documents had been received and informed the contact that there was no time frame for the reimbursement process. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide reimbursement. The failure mileage was 132,324.
NHTSA complaint #11702425 — an unverified report by a vehicle owner.
Bayonne, NJ
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2018 Mitsubishi Outlander. The contact stated that while the front tires were being replaced, corrosion was found underneath the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that on a separate occasion, while driving over 60 MPH, there was an abnormal sound coming from the engine. In addition, the vehicle vibrated abnormally while driving over 60 MPH. No warning lights were illuminated. The contact stated that the shocks, struts, and lower control arm were replaced due to corrosion. The manufacturer was not made aware of the issue. The failure mileage was unknown.
NHTSA complaint #11696135 — an unverified report by a vehicle owner.
Bayonne, NJ
SUSPENSION
The contact owns a 2018 Mitsubishi Outlander. The contact stated that while the front tires were being replaced, corrosion was found underneath the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that on a separate occasion, while driving over 60 MPH, there was an abnormal sound coming from the engine. In addition, the vehicle vibrated abnormally while driving over 60 MPH. No warning lights were illuminated. The contact stated that the shocks, struts, and lower control arm were replaced due to corrosion. The manufacturer was not made aware of the issue. The failure mileage was unknown.
NHTSA complaint #11696135 — an unverified report by a vehicle owner.
at 110,000 milesSavage, MN
STRUCTURE
The contact owns a 2018 Mitsubishi Outlander. The contact stated while driving at an undisclosed speed and turning into a parking area, there was an abnormal snapping sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the exhaust had fractured in half due to excessive corrosion. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V507000 (Structure). The manufacturer was not notified of the failure. The failure mileage was 110,000.
NHTSA complaint #11695090 — an unverified report by a vehicle owner.
at 120,000 milesRingwood, NJ
STRUCTURE
The contact owns a 2018 Mitsubishi Outlander. The contact stated that after opening the liftgate, while reaching into the trunk, the liftgate fell and hit the contact on the head. The contact had not sustained an injury. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not included in a recall related to the failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 25V507000 (STRUCTURE) as a possible cause for failure; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
NHTSA complaint #11690762 — an unverified report by a vehicle owner.
Windsor, MI
SEATS
The power electric drive seat becomes loose with time. Very dangerous while braking cause the drive seat moves forward fast, driver feels disoriented to extent feeling unstable and could lead to not appropriately having control over vehicle during brake events. This could lead to hitting front vehicle.
NHTSA complaint #11681202 — an unverified report by a vehicle owner.
Spring Hill, FL
ENGINE
Camshaft phaser shattered and is missing a chunk of metal
NHTSA complaint #11667343 — an unverified report by a vehicle owner.
at 103,000 milesUpper Marlboro, MD
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2018 Mitsubishi Outlander. The contact stated while attempting to park the vehicle, the contact became aware that the rearview camera was inoperable. The contact stated that the rearview camera failed to function properly, and the camera image appeared blank. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 103,000.
NHTSA complaint #11652593 — an unverified report by a vehicle owner.
Indian Mound, TN
ELECTRICAL SYSTEM
Car will drive on interstate then will be unable to accelerate on interstate warning, “Propulsion power reduced” light turns on and vehicle speed decreases and car does not accelerates and loses speed. I had to stop vehicle multiple times to reset the car per advice on the internet but car continues with drastic decrease in speed on the interstate and message “Propulsion Power Reduced.” Car is serviced as per car dealership recommendations but now car is not safe to drive on the interstate.
NHTSA complaint #11628179 — an unverified report by a vehicle owner.
Indian Mound, TN
ENGINE
Car will drive on interstate then will be unable to accelerate on interstate warning, “Propulsion power reduced” light turns on and vehicle speed decreases and car does not accelerates and loses speed. I had to stop vehicle multiple times to reset the car per advice on the internet but car continues with drastic decrease in speed on the interstate and message “Propulsion Power Reduced.” Car is serviced as per car dealership recommendations but now car is not safe to drive on the interstate.
NHTSA complaint #11628179 — an unverified report by a vehicle owner.
Indian Mound, TN
FUEL/PROPULSION SYSTEM
Car will drive on interstate then will be unable to accelerate on interstate warning, “Propulsion power reduced” light turns on and vehicle speed decreases and car does not accelerates and loses speed. I had to stop vehicle multiple times to reset the car per advice on the internet but car continues with drastic decrease in speed on the interstate and message “Propulsion Power Reduced.” Car is serviced as per car dealership recommendations but now car is not safe to drive on the interstate.
NHTSA complaint #11628179 — an unverified report by a vehicle owner.
Wilton, ME
ELECTRICAL SYSTEM
My car does not lock. Ive changed the battery in the key fob a few times i cant use my key fob or the actual key to unlock or lock my car. Also while im driving down the road my car lights flicker a lot. Along with all my inside lights. Ive confirmed with my mechanic thats its not the radiator causing the problem. Also my car doeant shift good and sometime jerks when i come to a complete stop and then go.
NHTSA complaint #11601631 — an unverified report by a vehicle owner.
Melbourne, FL
AIR BAGS
SRS-Air Bag codes B1476, B1558, B1631 repeated triggering since 2020. History: - 9/30/20 - Dealer read code B1631 (DR Knee ABG Squib Short) & U0154 (OCM CAN Timeout), did not diagnose cause, erased codes - 4/12/21 ~0920 - check airbag light illuminated - 7/30/21 ~0800 & ~0920 - check airbag light illuminated -- called dealer; was informed since light extinguished I would be liable for diagnostic cost if not covered under warranty - 9/30/21 ~0700 twice - check airbag light illuminated - 11/16/21 ~0720 - check airbag light illuminated - 1/5/22 ~0630 - check airbag light illuminated - 1/14/22 ~1319 twice - check airbag light illuminated - 1/18/22 ~1550 & ~1700 - check airbag light illuminated - 1/19/22 ~1052 & ~1059 - check airbag light illuminated - 1/20/22 ~1304 - check airbag light illuminated - 1/25/22 ~1534 - check airbag light illuminated - 2/11/22 ~1000 - check airbag light illuminated - 3/19/22 ~1800 x 2, ~2245 - check airbag light illuminated - 5/16/23 ~1600 - check airbag light illuminated - 6/18/23 ~1426 - check airbag light illuminated - 6/22/23 ~0928 & ~0955 - check airbag light illuminated - 10/22/23 ~1040 - check airbag light illuminated - 6/16/24 - used personal car scan tool and found B1476 (IG1[A] voltage extraordinary low), B1558 (OCSS control unit), B1631 (DR knee ABG squib short) faults *** Original action by dealer in 2020 to simply delete latched codes did not remedy airbag problem...safety complaints at NHTSA indicate airbag failure during collision...this appears to be a serious public safety problem. ***
NHTSA complaint #11594633 — an unverified report by a vehicle owner.
Shirley, NY
UNKNOWN OR OTHER
This is the second time the bushings on the rear motor (i believe they said inverter motor) have needed to be replaced. Currently the motor is being held by two of the three bushing. I was told by Mitsubishi that this is a common issue. If it's a common issue and if all three bushings failed, the rear motor would be displaced and could cause driver to have accident while driving the vehicle. My brakes are better made then these bushings, I have only had to replace my brakes once.
NHTSA complaint #11588784 — an unverified report by a vehicle owner.
at 98,330 milesFulton, NY
AIR BAGS
The contact owns a 2018 Mitsubishi Outlander. The contact stated while driving approximately 35 MPH, the air bag warning light began to flash off and on. The failure was a constant failure. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 98,330.
NHTSA complaint #11566461 — an unverified report by a vehicle owner.
Haddon Township, NJ
EXTERIOR LIGHTING
2018 Mitishichi Headlights, left, then right stop working. Dealer replaced first one within 6 months. So far I have replaced one or the other 4 or 5 Times. I did complain to NHTSA . These lights have been out more than they have worked. Google indicates a large number of these issues but no recall from NHTSA.
NHTSA complaint #11562456 — an unverified report by a vehicle owner.
Windsor, VT
AIR BAGS
Air bag light comes on when drivers seat put back. When seat moved forward air bag light goes off. When air bag light is on system will not work, not safe to drive. Dealership on first repair did wire repair. They claimed when seat was put back it stretched harness turning on air bag light. Did repair under warranty. Second time they replaced harness due to same problem per Service Advisor. Second repair was not warranty due to being over on mileage. Vehicle is a 2018 with 31754 miles.
NHTSA complaint #11562074 — an unverified report by a vehicle owner.
Windsor, VT
ELECTRICAL SYSTEM
Air bag light comes on when drivers seat put back. When seat moved forward air bag light goes off. When air bag light is on system will not work, not safe to drive. Dealership on first repair did wire repair. They claimed when seat was put back it stretched harness turning on air bag light. Did repair under warranty. Second time they replaced harness due to same problem per Service Advisor. Second repair was not warranty due to being over on mileage. Vehicle is a 2018 with 31754 miles.
NHTSA complaint #11562074 — an unverified report by a vehicle owner.
Shelburne, VT1 injured
UNKNOWN OR OTHER
The sunroof on our vehicle, self exploded while driving. There was a loud bang, and then we were covered in sunroof glass shards. The fine dust of the sunroof glass went into my right eye which created minor eye irritation. I was able to pull over. Flush out my eye with water and then proceeded to remove the pieces of glass from the sunroof area because I was afraid the pieces would blow off and hit any vehicle that was behind us for the remainder of our drive home. It scared the hell out of us. I am thankful that my daughter was not driving due to seeing her panic reaction from this experience. There were no drivers in front of us. We were not driving under any trees. It was a clear open rural road. Went to our local dealer. They inspected the sunroof & stated they have never seen anything like this happen. Since I was out of the warranty due to mileage(9,000 over)they suggest I go through my insurance company to resolve this matter. My view on this is it wasn’t so much a warranty issue, but a huge safety issue. Never would I imagine a Sunroof self exploding while driving and not causing me to have an accident because of my reaction to it. So with this in mind, I directly called Mitsubishi motors of North America. I had them open up a case number on this issue. The final response back from the manufacture was that I needed to go through my insurance company to deal with having my sunroof replaced. During filing my case to the manufacture directly, they asked me what I would like to have Mitsubishi motors of North America do. I stated to have my sunroof replaced with the right tempered glass. That this was a scary situation and one of great safety concern that no sunroof with all the manufacture testing should ever have this happen. I was very disappointed that they were not willing to take the responsibility of replacing the sunroof properly with the right tempered glass. My insurance company view the photo of the sun roof damage and a claim is in the process.
NHTSA complaint #11559095 — an unverified report by a vehicle owner.
Chapel Hill, NC
Carry Handle, Shell, Base
Our car seat is nearly brand new (first used at the end of Sept 2023 upon birth of our daughter) upon placing the car seat in the base, we noticed it wasn’t making the clicking sound indicating a secure lock to base. Upon further investigation it appears the pieces that lock the car seat in place are jammed and not operating properly. If we had gotten in a car accident the car seat would not have been properly secured.
NHTSA complaint #11555883 — an unverified report by a vehicle owner.