Owners have filed 58 complaints
about the 2014 Mitsubishi Outlander with NHTSA between 2013 and 2023.
The largest single group is the airbags.
Across this model's run it ranks 8 of 22 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Mitsubishi Outlander. 50 means typical for this
model; 100 means roughly double.
Severity — 100
36.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 94
55% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2014 compares with every other Mitsubishi Outlander
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
816.3%
1,000 – 9,999 miles
918.4%
10,000 – 24,999 miles
816.3%
25,000 – 49,999 miles
510.2%
50,000 – 74,999 miles
816.3%
75,000 – 99,999 miles
510.2%
100,000 – 149,999 miles
510.2%
150,000+ miles
12.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2013peak 4Sep 2023
Recalls on the 2014 Mitsubishi Outlander
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
20V403000
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
Risk: An unrestrained occupant has an increased risk of injury in the event of a crash.
18V070000
PARKING BRAKE
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2016 Outlander and 2013-2016 Outlander Sport vehicles. Water may enter the rear brake calipers causing the parking brake actuator shafts to corrode and possibly bind.
Risk: If the parking brake actuator shaft binds, the parking brake may not engage or disengage fully. If the parking brake does not engage properly, the vehicle may move unexpectedly if it is parked on a slope, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202540562,111 units in Canada
Structure
Issue: On certain vehicles, water could enter the tailgate struts and cause them to corrode. If this happens, the struts could fail, and the tailgate could drop suddenly. Safety Risk: A tailgate that drops suddenly could increase the risk of injury. Corrective Actions: Mitsubishi will notify owners by mail and advise you to take your vehicle to a dealership to replace the tailgate struts.
Recall 2024554258,000 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words and abbreviations listed on the label for "TIRES", "RIMS", "WITH", "FR" and "RR" and appear in English only, when they should be listed as "TIRES/PNEUS", "RIMS/JANTES", "WITH/AVEC", "FR/AVT" and "RR/ARR". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Mitsubishi has corrected the compliance label for all new vehicles.
Recall 202031745,689 units in Canada
Seats And Restraints
Issue: On certain vehicles, the seat belt buckle for the right seat in the second-row could be damaged when the seats are folded down. This can cause the seat belt buckle cover to come off. If this happens, the seat belt may not latch properly. Safety Risk: A seat belt that does not latch properly could create an increased risk of injury in a crash. Corrective Actions: Mitsubishi will notify owners by mail and instruct you to take your vehicle to a dealer to modify the center seat belt buckle in the second seating row. A warning label will also be attached to the right seat base and additional instructions will be added to the owner's manual.
Recall 20185897,575 units in Canada
Electrical
On certain vehicles, a wiring connector located under the driver's side carpet may become contaminated by salt water and corrode over time. This could cause a short-circuit that may cause the connector to overheat and melt and potentially lead to a fire if combustible objects are nearby. A vehicle fire could result in injury and/or damage to property. Correction: Dealers will relocate and replace the wiring connector terminal to a higher position and replace the rear display harness with a new one.
Recall 201805339,131 units in Canada
Brakes
On certain vehicles, insufficient rust prevention to the parking brake shaft and insufficient sealing performance of the rear brake caliper boot could allow water to penetrate inside these components causing corrosion. As a result, the parking brake shaft may become stuck causing brake dragging and/or decreased parking brake performance. Additionally, the automatic adjuster for the brake pad clearance of the rear brake caliper with the built-in parking brake may not work correctly. These conditions could lead to a vehicle rollaway, which would increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and repair the rear brakes as necessary.
Recall 20142483,549 units in Canada
Powertrain
On certain 2012 to 2014 model year vehicles, due to improper manufacturing of the oil seal boss in certain transfer assemblies, the oil seal can become out of position and allow automatic transmission fluid to enter into the transfer assembly, resulting in reduced automatic transmission fluid pressure in the transaxle. This condition would illuminate the “Automatic Transmission” (A/T) warning light in the instrument panel and could result in the inability to shift gears or to drive the vehicle, increasing the risk of crash causing injury and/or property damage. Correction: Dealers will inspect and, if necessary, replace the transfer assembly. Note: Only a limited number of 2007 to 2010 model year vehicles equipped with a replacement transfer assembly are included in the recall population.
Reports where the owner recorded a crash, a fire, an injury or a death.
Cape Coral, FLCrash1 injured
AIR BAGS
I rear-ended a car after they came to a complete stop at a green light on a road with a 50mph speed limit. I attempted to stop but in the rain my car hydroplaned, and I hit them. Upon impact my seatbelt did not lock up and my airbags didn't deploy despite the fact that I was going at least 20mph. I ended up hitting the steering wheel pretty hard and still have pain, spasms, and soreness.
NHTSA complaint #11466658 — an unverified report by a vehicle owner.
at 68,500 milesDallas, TX2 injured
UNKNOWN OR OTHER
I PLACED MY CHILD IN THE CAR SEAT IN THE REAR SEAT OF THE VEHICLE. IT WAS A WARM DAY SO ONCE SHE WAS SAFELY FASTENED, I STARTED THE CAR TO RUN THE AIR CONDITIONER. IT HAS A KEYLESS START AND THE KEYS WERE IN MY POCKET. ONCE THE CAR WAS STARTED, I GOT OUT TO GO BACK TO THE BACK SEAT WITH MY DAUGHTER WHILE WE WAITED ON MY WIFE, WHO WAS STILL IN THE RESTAURANT PAYING THE BILL. WHEN I GOT OUT OF THE CAR, THE KEYS WERE STILL IN MY POCKET. I CLOSED THE DRIVER DOOR. IT STARTED BEEPING BECAUSE THE KEYS WERE NOT PRESENT (THEY WERE IN MY POCKET, NOT THE INTERIOR OF THE VEHICLE). THIS CAUSED THE DOORS TO LOCK. I TRIED TO OPEN ALL OF THE DOORS, THEY WERE ALL LOCKED. THE KEY FOB WOULD NOT UNLOCK THE DOORS. I PRESSED THE BUTTON ON THE KEY FOB TO RELEASE THE MANUAL KEY. I INSTERTED IT INTO THE KEY HOLE AND TURNED. IT WOULD NOT RESPOND. NONE OF THE BUTTONS WOULD RESPOND. MANUAL KEY APPEARS TO ALSO BE ELECTRONIC. MY 16 MONTH OLD CHILD WAS LOCKED IN THE RUNNING CAR ALONE. MY WIFE CAME OUT AND WAS TRYING TO APPEASE HER THROUGH THE WINDOW. WE CALLED EMERGENCY SERVICES AND THE FIRE DEPARTMENT WAS DISPATCHED. AFTER ABOUT 15 MINUTES, MY UNSUPERVISED DAUGHTER PULLED HER BARRETTE FROM HER HAIR AND PLACED IT IN HER MOUTH. I PULLED A GREEN STAKE FROM THE GROUND THAT WAS PREVIOUSLY SUPPORTING AN ADOLESCENT TREE. I THREW IT LIKE A JAVELIN 10 TIMES AT THE CAR WINDOW IN AN ATTEMPT TO BREAK IT. IT WOULDN'T BREAK. LUCKILY, A MAN PULLED UP WITH A SMALL WINDOW BREAKING HAMMER DESIGNED TO BREAK WINDOWS FROM THE INSIDE OF A CAR SUBMERGED IN WATER. I USED THIS TO EVENTUALLY BREAK THE WINDOW AND DISLODGE THE ITEM FROM MY DAUGHTER'S THROAT. THE CAR LOCKED ME OUT ALTHOUGH A RETAINED THE KEYS. LUCKILY THE VEHICLE WAS RUNNING. ANY PARENT WHO PARKS THE CAR AND GETS OUT TO REMOVE THEIR CAR FROM THE REAR SEAT COULD EXPERIENCE THE SAME FATE. I CAN REPLICATE THIS ISSUE ON COMMAND. IT WASN'T A FLUKE.
NHTSA complaint #11207131 — an unverified report by a vehicle owner.
at 68,000 milesN.bellmore, NYCrash1 injured
SERVICE BRAKES
ON MARCH 6, 2018 I WAS INVOLVED IN A CRASH. I REAR ENDED ANOTHER VEHICLE IN SLOW MOVING BUMPER TO BUMPER TRAFFIC. WHEN I HIT THE BRAKE THE CAR BEGAN TO SLIDE STRAIGHT FORWARD. NO PULSATION FROM THE ANTI-LOCK BRAKES. I WAS AND AM VERY SURPRISED THAT MY CAR DID NOT STOP IN TIME. IN THE INTERIM I SETTLED MY CLAIM WITH MY INSURANCE COMPANY. ON 3/29/2018. ON 3/30/2018 I RECEIVED A LETTER FROM MITSUBISHI TELLING ME OF AN ISSUE THEY CALL A "PARKING BREAK" PROBLEM. I HAVE ASKED SEVERAL MECHANICS ABOUT THE POSSIBLE NEED TO REPLACE "THE PISTON ASSEMBLY OF THE REAR BRAKE CALIPER WILL BE REPLACED WITH A COUNTERMEASURE UNIT". I HAVE BEE ASSURED THIS COULD HAVE CAUSED A FAILURE TO THE ANTI-LOCK BRAKING SYSTEM. BECAUSE I NO LONGER OWN THE CAR I HAVE NOTIFIED ALLSTATE INSURANCE OF THE PRESENT RECALL. IF POSSIBLE THIS SHOULD BE AN URGENT RECALL. SADLY I HAVE LOST THOUSANDS OF DOLLARS AND A RECORD OF 36 YEARS OF ACCIDENT FREE DRIVING. PLEASE INVESTIGATE
NHTSA complaint #11083141 — an unverified report by a vehicle owner.
at 65,000 milesAragon, GACrash2 injured
SEAT BELTS
I WAS RECENTLY IN A WRECK AND MY CARS AIR BAGS DID NOT DEPLOY AND MY SEAT BELTS DID NOT LOCK IN. I WAS SITTING STATIONARY AS THE TRAFFIC IN FRONT OF ME HAD STOPPED TO ALLOW SOMEONE TO TURN. ALL OF A SUDDEN A CAR SMASHED INTO MY REAR END. ALL PASSENGERS IN THE CAR AND MYSELF WERE THROWN FORWARD. THE SEAT BELTS DID NOT LOCK US IN SAFELY. I HIT MY STEERING WHEEL AND LEFT PANEL NEAR WINDSHIELD. THE PASSENGER HIT THE SUN VISOR ABOVE HIS HEAD. THE BACK DRIVER PASSENGER WAS JOLTED UPWARD HITTING THE CEILING AND DRIVERS SEAT. THE BACK PASSENGER ON THE OTHER SIDE WAS JOLTED UP HITTING THE CEILING AND PASSENGER SEAT. THE IMPACT WAS HARD ENOUGH TO MOVE MY CAR 33 FEET FORWARD AND INTO ANOTHER CAR. ON IMPACT MY AIR BAGS DID NOT DEPLOY WHICH CAUSED US TO ALL GO AIRBORNE IN THE CAR HITTING CEILING, SEATS, AND EQUIPMENT. THE REAR PASSENGER EYEGLASSES LANDED IN THE 3RD ROW SEATING SO THE IMPACT WAS HARD ENOUGH THAT SOME SAFETY DEVICES SHOULD HAVE WORKED PROPERLY AND SUFFICIENTLY.
NHTSA complaint #11020503 — an unverified report by a vehicle owner.
at 65,000 milesAragon, GACrash2 injured
AIR BAGS
I WAS RECENTLY IN A WRECK AND MY CARS AIR BAGS DID NOT DEPLOY AND MY SEAT BELTS DID NOT LOCK IN. I WAS SITTING STATIONARY AS THE TRAFFIC IN FRONT OF ME HAD STOPPED TO ALLOW SOMEONE TO TURN. ALL OF A SUDDEN A CAR SMASHED INTO MY REAR END. ALL PASSENGERS IN THE CAR AND MYSELF WERE THROWN FORWARD. THE SEAT BELTS DID NOT LOCK US IN SAFELY. I HIT MY STEERING WHEEL AND LEFT PANEL NEAR WINDSHIELD. THE PASSENGER HIT THE SUN VISOR ABOVE HIS HEAD. THE BACK DRIVER PASSENGER WAS JOLTED UPWARD HITTING THE CEILING AND DRIVERS SEAT. THE BACK PASSENGER ON THE OTHER SIDE WAS JOLTED UP HITTING THE CEILING AND PASSENGER SEAT. THE IMPACT WAS HARD ENOUGH TO MOVE MY CAR 33 FEET FORWARD AND INTO ANOTHER CAR. ON IMPACT MY AIR BAGS DID NOT DEPLOY WHICH CAUSED US TO ALL GO AIRBORNE IN THE CAR HITTING CEILING, SEATS, AND EQUIPMENT. THE REAR PASSENGER EYEGLASSES LANDED IN THE 3RD ROW SEATING SO THE IMPACT WAS HARD ENOUGH THAT SOME SAFETY DEVICES SHOULD HAVE WORKED PROPERLY AND SUFFICIENTLY.
NHTSA complaint #11020503 — an unverified report by a vehicle owner.
at 39,376 milesErnul, NCCrash
VEHICLE SPEED CONTROL
ON FRIDAY, NOVEMBER 18, 2016, I WAS DRIVING MY WIFE'S 2014 MITSUBISHI OUTLANDER SPORT. AS I WAS PULLING INTO A PARKING SPOT AT THE HARRIS TEETER GROCERY STORE LOCATED AT 2019 S GLENBURNIE ROAD, NEW BERN, NC. I WAS PULLING INTO A PARKING SPOT ON THE LEFT. THEREFORE, I HAD MY FOOT ON THE BRAKE TO SLOWLY PULL INTO THE SPOT. AS I CONTINUED TO MOVE IN A FORWARD MOTION WITH MY FOOT ON THE BRAKE TO COME TO A STOP, THE CAR SUDDENLY LURCHED FORWARD. I HAD NOT PULLED COMPLETELY INTO THE SPOT AT THE TIME, SO MY FOOT WOULD HAVE STILL BEEN ON THE BRAKE. WHEN OUR CAR LURCHED IT THEN HIT THE CAR IN FRONT OF US. THE LEFT SIDE OF OUR CAR IMPACTED THE LEFT SIDE OF THE CAR PARKED IN THE SPOT IN FRONT OF THE SPOT WE WERE PULLING INTO CAUSING THAT CAR TO ROLL OUT OF ITS PARKING SPOT INTO THE MIDDLE OF THE AISLE IN THE PARKING LOT. THE CAR THAT WAS HIT HAD QUITE A BIT OF DAMAGE TO THE FRONT LEFT FENDER OF THE CAR AND THE CAR HAD TO BE TOWED AS IT COULD NOT BE DRIVEN. OUR CAR'S LEFT FENDER ALSO SUFFERED DAMAGE AND THE RADIATOR WAS BUSTED. OUR CAR ALSO HAD TO BE TOWED FROM THE LOT. WE ARE HAVING THE VEHICLE CHECKED TO SEE WHAT MADE IT LURCH. AND HONESTLY, I WILL BE AFRAID TO DRIVE THE VEHICLE WHEN IT IS FIXED IF THEY FOR SOME REASON SAY THEY DON'T FIND A PROBLEM WITH IT. I AM UPLOADING PICTURES OF THE DAMAGE DONE TO BOTH CARS. I ALSO RECEIVED A CITATION FOR THE ACCIDENT AND NOW HAVE TO GO TO COURT TO CLEAR THIS UP. I WILL ALSO BE FILING THIS COMPLAINT DIRECTLY WITH MITSUBISHI MOTORS. THIS WAS THE FIRST OCCURRENCE, BUT I WANTED TO REPORT THIS BEFORE A SITUATION LIKE THIS HAPPENS AGAIN, POSSIBLY CAUSING MORE INJURY OR DEATH.
NHTSA complaint #10927373 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Phoenix, AZ
FUEL/PROPULSION SYSTEM
The car just did not start the morning I was headed to work. I had someone inspect my vehicle as I was unsure why is just randomly stopped working It has not been inspected by the manufacturer I did not get no warning of some sort it just didn’t start one morning
NHTSA complaint #11542080 — an unverified report by a vehicle owner.
Waco, TX
POWER TRAIN
Transmission has filled me twice now. The first time the transmission out was when the car is at approximately 42,000 miles. The first time it went out we were able to pull over safely, but it just gave out while going high speeds on the highway. The second time was luckily in my neighborhood where we were able to coast it back home. Both times not much warning was given. The first time was the one that put us and others at risk being on a road with 60+ speed limits.
NHTSA complaint #11491195 — an unverified report by a vehicle owner.
Cape Coral, FLCrash1 injured
AIR BAGS
I rear-ended a car after they came to a complete stop at a green light on a road with a 50mph speed limit. I attempted to stop but in the rain my car hydroplaned, and I hit them. Upon impact my seatbelt did not lock up and my airbags didn't deploy despite the fact that I was going at least 20mph. I ended up hitting the steering wheel pretty hard and still have pain, spasms, and soreness.
NHTSA complaint #11466658 — an unverified report by a vehicle owner.
at 120,000 milesAberdeen, MD
SEAT BELTS
The contact owns a 2014 Mitsubishi Outlander. The contact stated that the front passenger’s side seat belt was inoperable. The vehicle was taken to the dealer and diagnosed that the front passenger’s seat belt pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 120,000.
NHTSA complaint #11433858 — an unverified report by a vehicle owner.
at 120,000 milesAberdeen, MD
SEAT BELTS:FRONT:RETRACTOR
The contact owns a 2014 Mitsubishi Outlander. The contact stated that the front passenger’s side seat belt was inoperable. The vehicle was taken to the dealer and diagnosed that the front passenger’s seat belt pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 120,000.
NHTSA complaint #11433858 — an unverified report by a vehicle owner.
at 76,000 milesAguadilla, PR
SEAT BELTS
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V403000 (SEAT BELTS) AT AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO). UPON PICKING UP THE VEHICLE, THE CONTACT STATED THAT THE SEAT BELT COVER WAS FRACTURED. THE CONTACT INFORMED THE DEALER OF HER CONCERN REGARDING THE SEAT BELT AND WAS INFORMED THAT THE REPLACEMENT PART TO REPAIR THE SEAT BELT WOULD BE ORDERED. THE CONTACT STATED AFTER 4 MONTHS, THE SEAT BELT WAS STILL NOT REPAIRED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO AUTO STOP MITSUBISHI (PR-2, AGUADILLA PUEBLO, AGUADILLA 00603, PUERTO RICO) WHERE IT WAS DIAGNOSED WITH THE SEAT BELT COVER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.
NHTSA complaint #11416116 — an unverified report by a vehicle owner.
at 61,750 milesHamilton, OH
UNKNOWN OR OTHER
THE REARVIEW CAMERA SYSTEM SUDDENLY QUIT SHOWING VIDEO WHEN I PUT THE CAR IN REVERSE. THE CAMERA ITSELF STILL WORKS AS I CAN GO INTO THE SETTINGS FOR BRIGHTNESS, COLOR, ETC., THE BACK UP SENSORS STILL BEEP WHEN I AM BACKING UP AND THE REVERSE LIGHTS STILL WORK AS WELL. FROM LOOKING AT THE MITSUBISHI FORUM (HTTPS://WWW.MITSUBISHI-FORUMS.COM/THREADS/REVERSE-CAMERA-NOT-COMING-ON.72338/#POST-360974) , APPARENTLY THIS IS AN ISSUE FOR MANY PEOPLE. ONE FORUM MEMBER STATES AN ETACS CODING ENTRY CALLED 'REAR_CMR_PRST' SAYS IT IS 'NOT PRESENT.' I FEEL THIS IS MOST DEFINITELY A SAFETY ISSUE, PARTICULARLY WHEN BACKING OUT OF A PUBLIC PARKING SPOT. I REALIZE THIS IS A CONVENIENCE ITEM FOR MY YEAR OF VEHICLE (2014), BUT SINCE THE CAMERON GULBRANSEN KIDS TRANSPORTATION SAFETY ACT OF 2007 BECAME LAW AS OF MAY 1, 2018, THESE ITEMS ARE STANDARD EQUIPMENT ON ALL NEW VEHICLES. FROM READING THE FORUM, ANY REPAIRS ARE AT THE EXPENSE OF THE CONSUMER, AND MY LOCAL MITSUBISHI SHOPS HAVE NO IDEA OF WHAT IS WRONG AND HAVE NEVER HEARD OF THE PROBLEM. MANY IN THE FORUM MENTION 'VEHICLE SIGNAL CHECK' MENU, ETACS PROGRAMMING, CAN COMMUNICATIONS, CODING DATA, AND OTHER WIRING INFORMATION THE AVERAGE CONSUMER IS OBLIVIOUS OF. IF REARVIEW CAMERAS ARE REQUIRED EQUIPMENT DUE TO PASSAGE OF THE ABOVE LAW, SHOULDN'T THIS ISSUE BE A SAFETY RECALL FOR REPAIR OR REPLACEMENT OF THE DEFECT AT MANUFACTURER EXPENSE? BY THE WAY, THIS CAR HAS NEVER BEEN IN ANY ACCIDENT, HAD ANY DAMAGE DONE TO THE REAR OF THE VEHICLE AND HAS ALWAYS BEEN WELL CARED FOR AND MAINTAINED.
NHTSA complaint #11415284 — an unverified report by a vehicle owner.
at 130,000 milesAtascosa, TX
POWER TRAIN
THE CAR STARTED SHAKING PROFUSELY WHILE DRIVING. I PULLED OVER AND IT WAS LOUD. I TURNED OFF THE CAR AND EVERYTHING SEEMED NORMAL. I STARTED DRIVING AND AFTER ABOUT 100YARDS IT STARTED SHAKING AND WOULDN'T ACCELERATE. I WAS ON ACCESS ROAD DRIVING. IT CAME ALL OF A SUDDEN.
NHTSA complaint #11413289 — an unverified report by a vehicle owner.
at 130,000 milesAtascosa, TX
VEHICLE SPEED CONTROL
THE CAR STARTED SHAKING PROFUSELY WHILE DRIVING. I PULLED OVER AND IT WAS LOUD. I TURNED OFF THE CAR AND EVERYTHING SEEMED NORMAL. I STARTED DRIVING AND AFTER ABOUT 100YARDS IT STARTED SHAKING AND WOULDN'T ACCELERATE. I WAS ON ACCESS ROAD DRIVING. IT CAME ALL OF A SUDDEN.
NHTSA complaint #11413289 — an unverified report by a vehicle owner.
SAN Diego, CA
UNKNOWN OR OTHER
WHEN I PUT MY CAR IN REVERSE, MY REAR CAMERA DOES NOT WORK.... I HAVE NOT HAD ANY SORT OF ACCIDENT.
NHTSA complaint #11367099 — an unverified report by a vehicle owner.
at 170,000 milesLeola, PA
POWER TRAIN
I WAS DRIVING ON THE HIGHWAY AND WITH NO WARNING THE VEHICLE LOST PRESSURE WHEN PRESSING ON THE GAS PEDDLE TO DRIVE TO MAINTAIN SPEED LIMIT WHEN DRIVING THE CAR. THE TRANSMISSION FLUID WAS CHECKED AND THERE WAS THE RECOMMENDED LEVEL OF TRANSMISSION FLUID. MECHANIC STATED ERROR CODE P0868. PER MECHANIC/TRANSMISSION SPECIALIST THIS IS A KNOWN PROBLEM WITH MITSUBISHI TRANSMISSIONS AND THEY ARE ONLY ABLE TO GET THE TRANSMISSION FROM A DEALER. PLEASE NOTE THAT HIS HAS OCCURRED TO OTHER 2014 MITSUBISHI OUTLANDERS WITH 50,000 OR LESS THAT WERE PURCHASED AT THE LANCASTER MITSUBISHI IN LANCASTER, PA.
NHTSA complaint #11322793 — an unverified report by a vehicle owner.
at 83,001 milesOtsego, MI
POWER TRAIN
SPEED DROPPED AND WON'T GO OUT OF SECOND GEAR, MECHANIC SAYS ALL OF THESE TRANSMISSIONS ARE BAD AND DANGEROUS, HAPPENED ON CITY STREET
NHTSA complaint #11320185 — an unverified report by a vehicle owner.
at 133,609 milesCarrollton, VA
POWER TRAIN
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING 45 MPH, THE CVT WARNING INDICATOR ILLUMINATED AND "OVERHEATING PLEASE SLOW DOWN" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD FOR THIRTY MINUTES TO WAIT FOR THE WARNING INDICATOR TO TURN OFF BEFORE RESTARTING THE VEHICLE. WHILE DRIVING UP A HILL, THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS TOWED TO COLONIAL MITSUBISHI (300 MYERS DR, CHARLOTTESVILLE, VA 22901, (888) 833-2507) WHERE THE CVT WAS RESET. THE DEALER DIAGNOSED THAT THE TRANSITION NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED FOR A SECOND TIME TO POMOCO MITSUBISHI HAMPTON (LOCATED AT 4206 W MERCURY BLVD, HAMPTON, VA 23666, (757) 890-8800) WHERE IT WAS DIAGNOSED THAT THE TRANSITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 133,609.
NHTSA complaint #11270460 — an unverified report by a vehicle owner.
at 72,000 milesSnellville, GA
POWER TRAIN
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING, A MESSAGE FLASHED INDICATING TO SLOW DOWN BECAUSE THE TRANSMISSION WAS OVERHEATING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
NHTSA complaint #11223130 — an unverified report by a vehicle owner.
Sterling Heights, MI
SEAT BELTS
FRONT PASSENGER SIDE SEAT BELT CANNOT BE RETRACTED. UNDER 60K MILES. VEHICLE HANDLED WITH GREAT CARE THROUGHOUT.
NHTSA complaint #11221910 — an unverified report by a vehicle owner.
at 68,500 milesDallas, TX2 injured
UNKNOWN OR OTHER
I PLACED MY CHILD IN THE CAR SEAT IN THE REAR SEAT OF THE VEHICLE. IT WAS A WARM DAY SO ONCE SHE WAS SAFELY FASTENED, I STARTED THE CAR TO RUN THE AIR CONDITIONER. IT HAS A KEYLESS START AND THE KEYS WERE IN MY POCKET. ONCE THE CAR WAS STARTED, I GOT OUT TO GO BACK TO THE BACK SEAT WITH MY DAUGHTER WHILE WE WAITED ON MY WIFE, WHO WAS STILL IN THE RESTAURANT PAYING THE BILL. WHEN I GOT OUT OF THE CAR, THE KEYS WERE STILL IN MY POCKET. I CLOSED THE DRIVER DOOR. IT STARTED BEEPING BECAUSE THE KEYS WERE NOT PRESENT (THEY WERE IN MY POCKET, NOT THE INTERIOR OF THE VEHICLE). THIS CAUSED THE DOORS TO LOCK. I TRIED TO OPEN ALL OF THE DOORS, THEY WERE ALL LOCKED. THE KEY FOB WOULD NOT UNLOCK THE DOORS. I PRESSED THE BUTTON ON THE KEY FOB TO RELEASE THE MANUAL KEY. I INSTERTED IT INTO THE KEY HOLE AND TURNED. IT WOULD NOT RESPOND. NONE OF THE BUTTONS WOULD RESPOND. MANUAL KEY APPEARS TO ALSO BE ELECTRONIC. MY 16 MONTH OLD CHILD WAS LOCKED IN THE RUNNING CAR ALONE. MY WIFE CAME OUT AND WAS TRYING TO APPEASE HER THROUGH THE WINDOW. WE CALLED EMERGENCY SERVICES AND THE FIRE DEPARTMENT WAS DISPATCHED. AFTER ABOUT 15 MINUTES, MY UNSUPERVISED DAUGHTER PULLED HER BARRETTE FROM HER HAIR AND PLACED IT IN HER MOUTH. I PULLED A GREEN STAKE FROM THE GROUND THAT WAS PREVIOUSLY SUPPORTING AN ADOLESCENT TREE. I THREW IT LIKE A JAVELIN 10 TIMES AT THE CAR WINDOW IN AN ATTEMPT TO BREAK IT. IT WOULDN'T BREAK. LUCKILY, A MAN PULLED UP WITH A SMALL WINDOW BREAKING HAMMER DESIGNED TO BREAK WINDOWS FROM THE INSIDE OF A CAR SUBMERGED IN WATER. I USED THIS TO EVENTUALLY BREAK THE WINDOW AND DISLODGE THE ITEM FROM MY DAUGHTER'S THROAT. THE CAR LOCKED ME OUT ALTHOUGH A RETAINED THE KEYS. LUCKILY THE VEHICLE WAS RUNNING. ANY PARENT WHO PARKS THE CAR AND GETS OUT TO REMOVE THEIR CAR FROM THE REAR SEAT COULD EXPERIENCE THE SAME FATE. I CAN REPLICATE THIS ISSUE ON COMMAND. IT WASN'T A FLUKE.
NHTSA complaint #11207131 — an unverified report by a vehicle owner.
at 58,000 milesTroy, NY
ELECTRICAL SYSTEM
AT JUST UNDER 60,000 MILES, THE REAR BACK UP CAMERA STOPPED WORKING, RESULTING IN A SAFETY HAZARD WHILE BACKING UP. WHEN I CONTACTED THE DEALER, I WAS TOLD THEY ARE FAMILIAR WITH THE ISSUE, BUT IT'S COMMONLY IN THE STEREO HEAD UNIT, WHICH IS NOT COVERED UNDER WARRANTY, AND WOULD NOT LOOK AT IT AS THEY SAID IT'S COSTLY , UP TO $800 TO REPLACE THE HEAD UNIT.
NHTSA complaint #11132199 — an unverified report by a vehicle owner.
at 37,000 milesGreenville, SC
VISIBILITY/WIPER
WE HAD A SPONTANEOUS SUNROOF GLASS EXPLOSION. WE WERE DRIVING DOWN THE HIGHWAY APPROXIMATELY GOING 65MPH AT NIGHT, AND THERE WAS NO OTHER VEHICLES AROUND. ALL OF A SUDDEN THERE WAS A LARGE EXPLOSION SOUND. I THOUGHT AT FIRST THAT A TIRE MAY HAVE BLOWN. I THEN HEARD A LARGE AMOUNT OF WIND COMING FROM THE TOP OF CAR. I PULLED OVER TO INSPECT AND SAW THE SUNROOF WAS SHATTERED, WITH MANY OF THE PIECES ON TOP OF THE INSIDE SHIELD.
NHTSA complaint #11111122 — an unverified report by a vehicle owner.
at 68,000 milesN.bellmore, NYCrash1 injured
SERVICE BRAKES
ON MARCH 6, 2018 I WAS INVOLVED IN A CRASH. I REAR ENDED ANOTHER VEHICLE IN SLOW MOVING BUMPER TO BUMPER TRAFFIC. WHEN I HIT THE BRAKE THE CAR BEGAN TO SLIDE STRAIGHT FORWARD. NO PULSATION FROM THE ANTI-LOCK BRAKES. I WAS AND AM VERY SURPRISED THAT MY CAR DID NOT STOP IN TIME. IN THE INTERIM I SETTLED MY CLAIM WITH MY INSURANCE COMPANY. ON 3/29/2018. ON 3/30/2018 I RECEIVED A LETTER FROM MITSUBISHI TELLING ME OF AN ISSUE THEY CALL A "PARKING BREAK" PROBLEM. I HAVE ASKED SEVERAL MECHANICS ABOUT THE POSSIBLE NEED TO REPLACE "THE PISTON ASSEMBLY OF THE REAR BRAKE CALIPER WILL BE REPLACED WITH A COUNTERMEASURE UNIT". I HAVE BEE ASSURED THIS COULD HAVE CAUSED A FAILURE TO THE ANTI-LOCK BRAKING SYSTEM. BECAUSE I NO LONGER OWN THE CAR I HAVE NOTIFIED ALLSTATE INSURANCE OF THE PRESENT RECALL. IF POSSIBLE THIS SHOULD BE AN URGENT RECALL. SADLY I HAVE LOST THOUSANDS OF DOLLARS AND A RECORD OF 36 YEARS OF ACCIDENT FREE DRIVING. PLEASE INVESTIGATE
NHTSA complaint #11083141 — an unverified report by a vehicle owner.
at 12 milesMcdonald, PA
SERVICE BRAKES
WHILE IN MOTION, THERE IS A NOISE COMING FROM THE WHEELS, AND IT GETS LOUDER AS THE SPEED INCREASES AND THEN A BURNING SMELL, AND THE NOISE GETS LOWER WHEN REDUCING SPEED.
NHTSA complaint #11078478 — an unverified report by a vehicle owner.
Arlington, VA
AIR BAGS
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (OURISMAN MITSUBISHI, 4404 BRANCH AVE #100, MARLOW HEIGHTS, MD 20748) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11067003 — an unverified report by a vehicle owner.
Arlington, VA
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (OURISMAN MITSUBISHI, 4404 BRANCH AVE #100, MARLOW HEIGHTS, MD 20748) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11067003 — an unverified report by a vehicle owner.
Casselberry, FL
AIR BAGS
AIRBAG SERVICE REQUIRED LIGHT IS STAYING ON WITH NO ACCIDENTS OR REASON FOR DEPLOYMENT. THE VEHICLE IS STATIONARY AND THE WARNING STAYS ON, ALSO THE PASSENGER SEATBELT LIGHT IS STAYING ON
NHTSA complaint #11044817 — an unverified report by a vehicle owner.
at 79,000 milesHayward, CA
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS, WHEN ACTIVATED, FAILED TO RETURN TO THE DOWNWARD POSITION. THE CONTACT TOOK THE VEHICLE TO HAYWARD MITSUBISHI (25601 MISSION BLVD, HAYWARD, CA 94544; 510-999-5999) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD MOTOR WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE VEHICLE; HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
NHTSA complaint #11043956 — an unverified report by a vehicle owner.
at 65,000 milesAragon, GACrash2 injured
SEAT BELTS
I WAS RECENTLY IN A WRECK AND MY CARS AIR BAGS DID NOT DEPLOY AND MY SEAT BELTS DID NOT LOCK IN. I WAS SITTING STATIONARY AS THE TRAFFIC IN FRONT OF ME HAD STOPPED TO ALLOW SOMEONE TO TURN. ALL OF A SUDDEN A CAR SMASHED INTO MY REAR END. ALL PASSENGERS IN THE CAR AND MYSELF WERE THROWN FORWARD. THE SEAT BELTS DID NOT LOCK US IN SAFELY. I HIT MY STEERING WHEEL AND LEFT PANEL NEAR WINDSHIELD. THE PASSENGER HIT THE SUN VISOR ABOVE HIS HEAD. THE BACK DRIVER PASSENGER WAS JOLTED UPWARD HITTING THE CEILING AND DRIVERS SEAT. THE BACK PASSENGER ON THE OTHER SIDE WAS JOLTED UP HITTING THE CEILING AND PASSENGER SEAT. THE IMPACT WAS HARD ENOUGH TO MOVE MY CAR 33 FEET FORWARD AND INTO ANOTHER CAR. ON IMPACT MY AIR BAGS DID NOT DEPLOY WHICH CAUSED US TO ALL GO AIRBORNE IN THE CAR HITTING CEILING, SEATS, AND EQUIPMENT. THE REAR PASSENGER EYEGLASSES LANDED IN THE 3RD ROW SEATING SO THE IMPACT WAS HARD ENOUGH THAT SOME SAFETY DEVICES SHOULD HAVE WORKED PROPERLY AND SUFFICIENTLY.
NHTSA complaint #11020503 — an unverified report by a vehicle owner.