FaultScore

FaultScore report

2017 Mitsubishi Outlander problems

Owners have filed 81 complaints about the 2017 Mitsubishi Outlander with NHTSA between 2017 and 2026. The largest single group is the brakes. Across this model's run it ranks 7 of 22 worst.

D

FaultScore 71/100

Higher is worse. Measured against the other years of the Mitsubishi Outlander.

How this is worked out

The numbers

81

Complaints

14

Crashes reported

0

Fires reported

8

Injuries reported

34,000 mi

Median mileage at failure

Half of reported failures happened before this

51%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 48 vs 50 Severity 100 vs 50 Early failure 87 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Mitsubishi Outlander. 50 means typical for this model; 100 means roughly double.
Severity — 100
27.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 87
51% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2017 compares with every other Mitsubishi Outlander

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2017 Mitsubishi Outlander

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 12 14.8%

5 crashes, 0 fires · median 26,500 mi

Other & Unspecified 8 9.9%

Median failure at 20,500 miles

Airbags 8 9.9%

3 crashes, 0 fires · median 37,000 mi

Electrical System 8 9.9%

1 crashes, 0 fires · median 37,500 mi

Engine & Cooling 8 9.9%

1 crashes, 0 fires · median 46,363 mi

Transmission & Drivetrain 7 8.6%

Median failure at 77,000 miles

Windows, Mirrors & Wipers 6 7.4%

Median failure at 28,700 miles

Driver Assist & Collision Avoidance 5 6.2%
Seats 3 3.7%

Median failure at 17,010 miles

Seat Belts 3 3.7%

1 crashes, 0 fires · median 77,373 mi

Lights 3 3.7%

Median failure at 26,000 miles

Doors, Latches & Locks 2 2.5%
Stability & Traction Control 2 2.5%

1 crashes, 0 fires · median 21,600 mi

Acceleration & Cruise Control 2 2.5%

1 crashes, 0 fires · median 10,000 mi

Body & Structure 2 2.5%

1 crashes, 0 fires · median 110,747 mi

Suspension 1 1.2%
Steering 1 1.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 4.4%
1,000 – 9,999 miles 4 8.9%
10,000 – 24,999 miles 12 26.7%
25,000 – 49,999 miles 17 37.8%
50,000 – 74,999 miles 1 2.2%
75,000 – 99,999 miles 2 4.4%
100,000 – 149,999 miles 6 13.3%
150,000+ miles 1 2.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2017 peak 8 May 2026

Recalls on the 2017 Mitsubishi Outlander

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V252000

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.

25V507000

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.

20V403000

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.

Risk: An unrestrained occupant has an increased risk of injury in the event of a crash.

18V621000

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.

Risk: If the safety systems do not function as intended, it can increase the risk of a crash.

18V620000

ELECTRICAL SYSTEM:SOFTWARE

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Risk: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

17V609000

ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2015-2017 Outlander, 2015-2016 Lancer and Outlander Sport, and 2015 Lancer Evolution vehicles. These vehicles may have defective relays that can result in an engine stall, reduced engine power or the engine overheating.

Risk: If the engine stalls, there is an increased the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2025405 62,111 units in Canada

Structure

Issue: On certain vehicles, water could enter the tailgate struts and cause them to corrode. If this happens, the struts could fail, and the tailgate could drop suddenly. Safety Risk: A tailgate that drops suddenly could increase the risk of injury. Corrective Actions: Mitsubishi will notify owners by mail and advise you to take your vehicle to a dealership to replace the tailgate struts.

Recall 2024554 258,000 units in Canada

Label

Issue: On certain vehicles, the compliance label may be missing information in French. The words and abbreviations listed on the label for "TIRES", "RIMS", "WITH", "FR" and "RR" and appear in English only, when they should be listed as "TIRES/PNEUS", "RIMS/JANTES", "WITH/AVEC", "FR/AVT" and "RR/ARR". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Mitsubishi has corrected the compliance label for all new vehicles.

Recall 2020317 45,689 units in Canada

Seats And Restraints

Issue: On certain vehicles, the seat belt buckle for the right seat in the second-row could be damaged when the seats are folded down. This can cause the seat belt buckle cover to come off. If this happens, the seat belt may not latch properly. Safety Risk: A seat belt that does not latch properly could create an increased risk of injury in a crash. Corrective Actions: Mitsubishi will notify owners by mail and instruct you to take your vehicle to a dealer to modify the center seat belt buckle in the second seating row. A warning label will also be attached to the right seat base and additional instructions will be added to the owner's manual.

Recall 2018508 18,281 units in Canada

Other

On certain vehicles, an issue in the software that manages the brake system Hydraulic Unit may allow it to reset without warning and could cause some vehicle features to malfunction. If this were to occur while driving, the following features may be affected: automatic braking (if Automatic Cruise Control (ACC) and/or Forward Collision Mitigation (FCM) is in operation), Antilock Brake System (ABS), Active Stability Control (ASC), Brake Auto Hold (BAH). If these systems malfunction, there could be an increased risk of a crash causing injury and/or damage to property. Correction: Dealers will update the Hydraulic Unit control software.

Recall 2018507 8,089 units in Canada

Other

On certain vehicles, an issue in the software used by the Electronic Control Unit responsible for managing the Forward Collision Mitigation (FCM) feature may cause it to not operate as intended alerting the driver to brake unnecessarily in certain situations. If the driver attempts to brake while FCM is also activating, the vehicle may decelerate rapidly. This could create a situation where another motorist does not anticipate a preceding vehicle’s sudden brake application or stop, creating the risk of a rear-end collision causing injury and/or damage to property. Correction: Dealers will update the software for the Forward Collision Mitigation system.

Recall 2017475 28,615 units in Canada

Engine

On certain vehicles, defective electrical relays may have been installed in the power distribution center. This could cause various electrical circuits to fail, potentially resulting in engine stalling, reduced engine power, or loss of engine cooling fan function potentially resulting in engine overheating. These issues could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace affected relay(s) with updated parts.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Ferndale, NY Crash

SERVICE BRAKES

12/08/22 My breaks malfunctioned prior to impact i could not stop and i rear ended another car the other persons car wasn't nearly as bad as mine ..my outlander however is totaled. even though i was only doing 30. they were replaced in September 2022 as well but the problem had happened a few times before but i didn't know if there was a recall on it until now . and i have also had my engine stall on a few occasions for no reason. im very disappointed . had my breaks not malfunctioned id still have my car

NHTSA complaint #11496898 — an unverified report by a vehicle owner.

at 38,000 miles Kyle, TX Crash

ELECTRICAL SYSTEM

WHEN DRIVING AND COMING TO A STOP THE VEHICLE JERKED AND I PRESSED ON THE BRAKES VEHICLE REAR ENDED VEHICLE INFRONT OF ME. SENSOR DID NOT GO OFF AND VEHICLE WAS AT FAULT

NHTSA complaint #11280723 — an unverified report by a vehicle owner.

at 38,000 miles Kyle, TX Crash

SERVICE BRAKES

WHEN DRIVING AND COMING TO A STOP THE VEHICLE JERKED AND I PRESSED ON THE BRAKES VEHICLE REAR ENDED VEHICLE INFRONT OF ME. SENSOR DID NOT GO OFF AND VEHICLE WAS AT FAULT

NHTSA complaint #11280723 — an unverified report by a vehicle owner.

at 38,000 miles Kyle, TX Crash

ELECTRONIC STABILITY CONTROL (ESC)

WHEN DRIVING AND COMING TO A STOP THE VEHICLE JERKED AND I PRESSED ON THE BRAKES VEHICLE REAR ENDED VEHICLE INFRONT OF ME. SENSOR DID NOT GO OFF AND VEHICLE WAS AT FAULT

NHTSA complaint #11280723 — an unverified report by a vehicle owner.

Guaynabo, PR Crash

AIR BAGS

FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN

NHTSA complaint #11278921 — an unverified report by a vehicle owner.

Guaynabo, PR Crash

STRUCTURE:BODY

FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN

NHTSA complaint #11278921 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

San Pablo, CA

AIR BAGS

FCM/ service required camera. Camera/braking assistance. Electric SRS /Airbag of

NHTSA complaint #11735439 — an unverified report by a vehicle owner.

Mishawaka, IN

UNKNOWN OR OTHER

The CVT transmission went out at 115k and has to be replaced and can not be repaired

NHTSA complaint #11735516 — an unverified report by a vehicle owner.

San Pablo, CA

FORWARD COLLISION AVOIDANCE: WARNINGS

FCM/ service required camera. Camera/braking assistance. Electric SRS /Airbag of

NHTSA complaint #11735439 — an unverified report by a vehicle owner.

San Pablo, CA

LANE DEPARTURE: WARNING

FCM/ service required camera. Camera/braking assistance. Electric SRS /Airbag of

NHTSA complaint #11735439 — an unverified report by a vehicle owner.

at 129,000 miles Hayward, WI

POWER TRAIN

The contact owns a 2017 Mitsubishi Outlander. The contact stated that while driving 50 MPH, the vehicle was shuddering, and it was difficult to stabilize the steering wheel before the vehicle shut off. The check transmission message was displayed. The vehicle was towed to the residence. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact called an independent mechanic who was unable to locate a transmission fault. The manufacturer was contacted and referred the contact to a Mitsubishi dealer for assistance. The failure mileage was approximately 129,000.

NHTSA complaint #11723534 — an unverified report by a vehicle owner.

at 129,000 miles Hayward, WI

ENGINE

The contact owns a 2017 Mitsubishi Outlander. The contact stated that while driving 50 MPH, the vehicle was shuddering, and it was difficult to stabilize the steering wheel before the vehicle shut off. The check transmission message was displayed. The vehicle was towed to the residence. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact called an independent mechanic who was unable to locate a transmission fault. The manufacturer was contacted and referred the contact to a Mitsubishi dealer for assistance. The failure mileage was approximately 129,000.

NHTSA complaint #11723534 — an unverified report by a vehicle owner.

Laredo, TX

ELECTRICAL SYSTEM

I keep getting the 4wd system service pop up and my vehicle stalls at 40 and jerks a lot.

NHTSA complaint #11682632 — an unverified report by a vehicle owner.

New Holland, PA

POWER TRAIN

Cvt transmission bad at 81,000 miles as well as the transfer case causing delay in shifting and rough shifting.

NHTSA complaint #11646872 — an unverified report by a vehicle owner.

Puyallup, WA

SERVICE BRAKES

The electric parking break was stuck and alarm going off. Only used ebrake maybe 5 times in the years I have had my car. This time was I used it while parked on a hill. The ebrake would not disengage properly. Dealer says need a new one, even though the electric parking brake now engages and releases ok, just the alarm won't go off. Then I learned that there was a recall for the 2016 Outlanders for the parking brake not engaging/disengaging properly. Why is there not a recall for the 2017 Outlanders with this problem?

NHTSA complaint #11625635 — an unverified report by a vehicle owner.

Puyallup, WA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The electric parking break was stuck and alarm going off. Only used ebrake maybe 5 times in the years I have had my car. This time was I used it while parked on a hill. The ebrake would not disengage properly. Dealer says need a new one, even though the electric parking brake now engages and releases ok, just the alarm won't go off. Then I learned that there was a recall for the 2016 Outlanders for the parking brake not engaging/disengaging properly. Why is there not a recall for the 2017 Outlanders with this problem?

NHTSA complaint #11625635 — an unverified report by a vehicle owner.

Orlando, FL

POWER TRAIN

I would that it's too early for my vehicle with 64900 miles already has an oil pan gasket that causes a leak to my vehicle every time I do oil change on time and also that I have a cooler hose of the transmission leaked and for the transmission to be in service every 60000 miles. So I filed a complaint against the manufacturer who is the cause for this model for the same year to have the same problem for having any leaks too early. So I need your help that the manufacturer should recall the same model from this year based on the mileage of the vehicle.

NHTSA complaint #11618600 — an unverified report by a vehicle owner.

Orlando, FL

ENGINE

I would that it's too early for my vehicle with 64900 miles already has an oil pan gasket that causes a leak to my vehicle every time I do oil change on time and also that I have a cooler hose of the transmission leaked and for the transmission to be in service every 60000 miles. So I filed a complaint against the manufacturer who is the cause for this model for the same year to have the same problem for having any leaks too early. So I need your help that the manufacturer should recall the same model from this year based on the mileage of the vehicle.

NHTSA complaint #11618600 — an unverified report by a vehicle owner.

Haslett, MI

UNKNOWN OR OTHER

Failure of driver side exterior mirror. 3 years after purchase of vehicle the mirror would no longer move in and out. Dealer replaced with OEM quality mirror July 2021. 2 years later (August 2023)mirror now has the exact same malfunction/defect. Mitsubishi is unable to tell me why the failure happened in the first place or why it has again happened. Mitsubishi refuses to take any action to fully rectify this issue. They only suggest again replacing the mirror. As the mirror is part of a side vehicle warning system the malfunction creates the possibility of a side collision with another vehicle. Thank you , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11543226 — an unverified report by a vehicle owner.

Haslett, MI

VISIBILITY/WIPER

Failure of driver side exterior mirror. 3 years after purchase of vehicle the mirror would no longer move in and out. Dealer replaced with OEM quality mirror July 2021. 2 years later (August 2023)mirror now has the exact same malfunction/defect. Mitsubishi is unable to tell me why the failure happened in the first place or why it has again happened. Mitsubishi refuses to take any action to fully rectify this issue. They only suggest again replacing the mirror. As the mirror is part of a side vehicle warning system the malfunction creates the possibility of a side collision with another vehicle. Thank you , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11543226 — an unverified report by a vehicle owner.

Haslett, MI

LANE DEPARTURE: BLIND SPOT DETECTION

Failure of driver side exterior mirror. 3 years after purchase of vehicle the mirror would no longer move in and out. Dealer replaced with OEM quality mirror July 2021. 2 years later (August 2023)mirror now has the exact same malfunction/defect. Mitsubishi is unable to tell me why the failure happened in the first place or why it has again happened. Mitsubishi refuses to take any action to fully rectify this issue. They only suggest again replacing the mirror. As the mirror is part of a side vehicle warning system the malfunction creates the possibility of a side collision with another vehicle. Thank you , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11543226 — an unverified report by a vehicle owner.

Indianapolis, IN

SERVICE BRAKES

E brake will not disengage.

NHTSA complaint #11526117 — an unverified report by a vehicle owner.

Indianapolis, IN

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

E brake will not disengage.

NHTSA complaint #11526117 — an unverified report by a vehicle owner.

Ferndale, NY Crash

SERVICE BRAKES

12/08/22 My breaks malfunctioned prior to impact i could not stop and i rear ended another car the other persons car wasn't nearly as bad as mine ..my outlander however is totaled. even though i was only doing 30. they were replaced in September 2022 as well but the problem had happened a few times before but i didn't know if there was a recall on it until now . and i have also had my engine stall on a few occasions for no reason. im very disappointed . had my breaks not malfunctioned id still have my car

NHTSA complaint #11496898 — an unverified report by a vehicle owner.

Paterson, NJ

ELECTRICAL SYSTEM

I’ve changed the battery at least once or twice within the first 2 years of purchasing the vehicle from the dealer with zero miles on it. Lately (in the past 2 months) I’ve changed the battery at least four times or more. Some expensive batteries as well. In the past 2 months, it’s been giving me problems including stalling on me, slowing down on the highway, sometimes won’t start at all, sometimes it’ll say electrical system service required. Once it said four-wheel drive system service required on the highway as it slew down and I had to pull aside. I’ve noticed some recalls on the vehicle via internet research. It may not be specific to my vehicle, but it does seem very familiar problems with my vehicle. Such as Electrical system: Starter assembly: Relay, Electronic stability control, Electrical system: Software and even with the transmission. I’ve towed the vehicle to the Mitsubishi dealer in Totowa, NJ today. I was informed that my specific vehicle doesn’t any recalls. Service advisor did say there are other similar vehicles did have those recalls but mine didn’t come up on the recall.

NHTSA complaint #11493486 — an unverified report by a vehicle owner.

Paterson, NJ

ENGINE

I’ve changed the battery at least once or twice within the first 2 years of purchasing the vehicle from the dealer with zero miles on it. Lately (in the past 2 months) I’ve changed the battery at least four times or more. Some expensive batteries as well. In the past 2 months, it’s been giving me problems including stalling on me, slowing down on the highway, sometimes won’t start at all, sometimes it’ll say electrical system service required. Once it said four-wheel drive system service required on the highway as it slew down and I had to pull aside. I’ve noticed some recalls on the vehicle via internet research. It may not be specific to my vehicle, but it does seem very familiar problems with my vehicle. Such as Electrical system: Starter assembly: Relay, Electronic stability control, Electrical system: Software and even with the transmission. I’ve towed the vehicle to the Mitsubishi dealer in Totowa, NJ today. I was informed that my specific vehicle doesn’t any recalls. Service advisor did say there are other similar vehicles did have those recalls but mine didn’t come up on the recall.

NHTSA complaint #11493486 — an unverified report by a vehicle owner.

Buckeye, AZ

VEHICLE SPEED CONTROL

1. Speed control: Our family outlander has had some issues following our purchase, and I was assured that the hesitation when depressing the accelerator was just a product of the CVT transmission. It’s something we have just learned to deal with given the information we were provided with. It has put us in a bad position with countless near misses over the years when needing to merge, and the annoying stall that happens when accelerating after a stop sign or red light. We have just moved from the Midwest to Phoenix(car only has 30k miles), and the hesitation and stalling is worse than ever. Even with a 3/4 depress on the accelerator, the notion of movement correlating with the amount of gas given is an eon apart. I must also mention that there are times that the car releases like a race car as well, but with minimal pressure on the accelerator. It seems like it’s an obvious programming issue or maybe just a few bad relays. I’m hoping there is a light at the end of the tunnel for this one. 2. Suspension: Our vehicle has sounded like it has had major issues since the beginning, but was told it was normal. The car has always made a loud clunk when reversing after a first of the day start. It is then followed up after warming up with a clunk in the front seats center below us, and while turning in either direction. Hitting any minor bump on a highway while on any mild curve also causes the vehicle to jump a few feet over by itself. It’s frightening judging just how the car will grip after it’s roll. The only remedy is to decelerate under the speed limit during any curve to avoid the situation all together. I’m not sure I’d ever purchase a Mitsubishi again, as I’m only scratching the surface with mechanical defects. I would be happy to finally get some answers on how this was left in the dark so long. It’s comforting knowing friends and family dealing with the same problems. Thanks you, and warm regards! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11469872 — an unverified report by a vehicle owner.

Buckeye, AZ

SUSPENSION

1. Speed control: Our family outlander has had some issues following our purchase, and I was assured that the hesitation when depressing the accelerator was just a product of the CVT transmission. It’s something we have just learned to deal with given the information we were provided with. It has put us in a bad position with countless near misses over the years when needing to merge, and the annoying stall that happens when accelerating after a stop sign or red light. We have just moved from the Midwest to Phoenix(car only has 30k miles), and the hesitation and stalling is worse than ever. Even with a 3/4 depress on the accelerator, the notion of movement correlating with the amount of gas given is an eon apart. I must also mention that there are times that the car releases like a race car as well, but with minimal pressure on the accelerator. It seems like it’s an obvious programming issue or maybe just a few bad relays. I’m hoping there is a light at the end of the tunnel for this one. 2. Suspension: Our vehicle has sounded like it has had major issues since the beginning, but was told it was normal. The car has always made a loud clunk when reversing after a first of the day start. It is then followed up after warming up with a clunk in the front seats center below us, and while turning in either direction. Hitting any minor bump on a highway while on any mild curve also causes the vehicle to jump a few feet over by itself. It’s frightening judging just how the car will grip after it’s roll. The only remedy is to decelerate under the speed limit during any curve to avoid the situation all together. I’m not sure I’d ever purchase a Mitsubishi again, as I’m only scratching the surface with mechanical defects. I would be happy to finally get some answers on how this was left in the dark so long. It’s comforting knowing friends and family dealing with the same problems. Thanks you, and warm regards! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11469872 — an unverified report by a vehicle owner.

Deland, FL

UNKNOWN OR OTHER

Trunk strut exploded while closing the trunk, rod went through the right tail light.

NHTSA complaint #11456670 — an unverified report by a vehicle owner.

Long Beach, CA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

I am the owner of a 2017 Mitsubishi Outlander. On February 14, 2022 at 1:00 PM, my wife and I were driving home along the 405 freeway northbound from our son’s house. All of a sudden, we heard a loud bang and shattered glass entered the vehicle from overhead. The majority of the sunroof glass spontaneously flew off with only remnants of shattered glass entering the vehicle. Upon later inspection, I noticed that the glass was very fragile (easily breaks). There were no warning messages and no prior indication of problems with the glass sunroof. The glass sunroof randomly broke without incident (i.e., no contact with any other vehicles). The experience was tremendously jarring and unsettling because it was completely unexpected and could have caused me to lose control of the vehicle. Fortunately, I was able to maintain control of the vehicle and avoided any accident. We were a few car lengths away from any vehicles, both to the front of us and from behind and there were no foreign objects inside the vehicle that would indicate foul play. Since we are both retired, the SUV is kept in the garage most of the time. It only has 31,500 miles on it. We are reporting this incident to let you know that it could happen again to other vehicles of the same model or manufacturer that could result in serious injuries. I hope you’ll look into this incident as soon as possible. Thank you for your attention to this matter. Please look at the quality of the glass and its proper installation. I went to the Cerritos Mitsubishi dealership on the day of the incident (February 14, 2022) to show them the damage.

NHTSA complaint #11452107 — an unverified report by a vehicle owner.

Orlando, FL

SEAT BELTS

Unknown

NHTSA complaint #11446736 — an unverified report by a vehicle owner.