109 of the 1,874 complaints filed about the Mitsubishi Outlander are about the airbag system — 6% of everything owners reported. The worst model year for it is 2014.
109
Complaints
6%
Share of all complaints
65
Crashes
2
Fires
AIR BAGS
Hey I run over a pothole and. My tire went flat and then the air bag just came out that’s not supposed to happen just from a flat tire that’s a safety hazard
NHTSA complaint #11753656 — an unverified report by a vehicle owner.
AIR BAGS
FCM/ service required camera. Camera/braking assistance. Electric SRS /Airbag of
NHTSA complaint #11735439 — an unverified report by a vehicle owner.
AIR BAGS
See attached document for complaint. The vehicle was sold without disclosure of an active airbag safety recall involving explosive deployment. Disclosure occurred only after contracts were executed and funds tendered. Had this life-safety information been disclosed prior to sale, the vehicle would not have been purchased. The failure to disclose a known safety defect at the point of sale constitutes material concealment and reckless disregard for consumer safety, particularly given the vehicle’s intended use for routine highway travel.
NHTSA complaint #11723868 — an unverified report by a vehicle owner.
AIR BAGS
I am reporting a safety concern involving complete airbag non-deployment in a frontal collision. On January 9, 2026 I was involved in a frontal collision while driving my Mitsubishi Outlander PHEV. The impact caused significant front-end damage, and the vehicle was subsequently deemed a total loss by the other driver’s insurance company. None of the airbags deployed, including the driver and passenger frontal airbags. There were no airbag warning lights or system alerts illuminated prior to the collision. A police report was filed for this incident. I was not injured; however, the other driver sustained injuries. Given the severity of the frontal impact and the resulting damage, I believe the airbags should have deployed. This raises concerns regarding a potential defect or failure in the airbag system, crash sensors, or airbag control module. I have photographs documenting the vehicle damage. I am submitting this report so the incident can be reviewed for potential vehicle safety defects that may affect other vehicles.
NHTSA complaint #11713609 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2018 Mitsubishi Outlander. The contact stated that while driving approximately 35 MPH over a pothole, the driver's side and passenger side curtain airbags erroneously deployed. The contact stated that no collision had occurred prior to the air bags deployment. The manufacturer and local dealer were not yet notified of the failures. The vehicle was not yet diagnosed or repaired. The failure mileage was 215,000.
NHTSA complaint #11705401 — an unverified report by a vehicle owner.
AIR BAGS
I rented this vehicle from Alamo/Enterprise at Denver Airport on 9/7/2025, and that day, while enroute to Casper WY hit a large deer on I-24 N in Wyoming where the posted speed limit is 80 mph, which was exactly the speed I was travelling. The deer was struck by the drivers side front of vehicle, causing extensive damage , loss of headlight and many small parts and electronic sensors as there were a number of dangling wires. The deer was killed instantly. My safety concern is that the air bags failed to deploy, which was surprising given the speed and over $17,000 damage estimate from: Enterprise, case # 23039354, contact person [XXX] can be reached at [XXX] at extension [XXX] . The car was drivable, after tying down all of the loose parts and wires and front grill. I feel that hitting a large deer at 80 mph should have set off air bags, but I could be wrong, since the radiator did not leak and the vehicle remained drivable- but I thought it was worth alerting you and being put in your data To see if other Mitsubishi Outlanders from 2025 have same problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11694217 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2019 Mitsubishi Outlander. The contact stated that the message "Service Air Bags" was displayed. The vehicle was taken to the dealer, where the contact was advised to pay a fee for a diagnostic test. The contact declined, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11690395 — an unverified report by a vehicle owner.
AIR BAGS
During operation in wet and rainy conditions, a warning indicator illuminated on the instrument panel. Shortly thereafter, the vehicle encountered a roadway pothole, at which point the airbags deployed unexpectedly. Simultaneously, the vehicle experienced a sudden loss of power, resulting in contact with a curb and minor damage to the wheel rim. The malfunction has not been reproduced or confirmed by a dealer or independent service center. To date, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. The affected components remain available for inspection upon request. No advance warning symptoms were observed other than the dashboard indicator that illuminated immediately prior to the incident. It is noted that the selling dealership did not disclose prior repairs performed on the vehicle, which may be relevant to the cause of this failure.
NHTSA complaint #11687728 — an unverified report by a vehicle owner.
AIR BAGS
The contact owned a 2023 Mitsubishi Outlander. The contact stated that while driving at approximately 30 MPH, the vehicle sustained a rear-end collision from another vehicle at a high rate of speed. No air bags deployed. The contact stated that the vehicle's left side had violently crashed into a wall, then the vehicle ricocheted onto the front driver's side, causing the tire to collapse where it came to a stop. The contact stated that a passenger was sitting in the front passenger seat, a passenger in the rear driver side seat, and a passenger in the rear passenger seat. A police report was filed. The vehicle was towed to a local tow lot where it was deemed a total loss. The contact stated that he spent 6 days in the hospital for injuries to both knees and the spine. The passenger did not seek medical attention. The local deal was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
NHTSA complaint #11672216 — an unverified report by a vehicle owner.
AIR BAGS
Driver side airbag deployed with over power at the time of low speed front collision with flying from opposite direction of the parkway car wheel. Caused neck and back spinal cord disc herniation, damaged shoulder, torn muscle, concussion. Still going for PT every day for over a year. Car taken by insurance - total loss.
NHTSA complaint #11668226 — an unverified report by a vehicle owner.
AIR BAGS
On approximately the 12th of May 2023 i was driving home, and while i was driving the TieRod from the passenger side came loose and caused me to lose control and this was due to the crossmember being rusty as per the recall, description.
NHTSA complaint #11655734 — an unverified report by a vehicle owner.
AIR BAGS
Since I bought my car in 2021 the air bag system sensor goes off as well as the seatbelt light even if my seatbelt is on.
NHTSA complaint #11647273 — an unverified report by a vehicle owner.
AIR BAGS
Unaware of the airbags under the steering wheel until I was in an accident, the airbags deployed causing traumatic injury to both legs. Accident happened November 26. Still numb on part of my left leg currently still healing.
NHTSA complaint #11634000 — an unverified report by a vehicle owner.
AIR BAGS
Airbag system Service Required. I came on when I had passer in 2 row seat.I just brought this vehicle.
NHTSA complaint #11632032 — an unverified report by a vehicle owner.
AIR BAGS
My parking brake has stopped working/is completely locked up (like what is descrived in the recall, but my vin isn't included in thr recall list), and the airbags were missing at time of sell.
NHTSA complaint #11630023 — an unverified report by a vehicle owner.
AIR BAGS
My tire went flat, went to pull over and when my tire went blow , the driver seat airbag came out that’s not right because it’s no wreck no accident no nothing. I just don’t understand what could’ve went wrong with just a tire going flat on the passenger sideand then the driver seat airbag went off no collision no damage no nothing to vehicle my screen go out in the car I lose power when driving it’ll just lose power and now you have to pull over and turn the car off and start it back up. I have taken it in one time before they changed the battery since the battery is not the battery is something electrical.
NHTSA complaint #11623576 — an unverified report by a vehicle owner.
AIR BAGS
SRS-Air Bag codes B1476, B1558, B1631 repeated triggering since 2020. History: - 9/30/20 - Dealer read code B1631 (DR Knee ABG Squib Short) & U0154 (OCM CAN Timeout), did not diagnose cause, erased codes - 4/12/21 ~0920 - check airbag light illuminated - 7/30/21 ~0800 & ~0920 - check airbag light illuminated -- called dealer; was informed since light extinguished I would be liable for diagnostic cost if not covered under warranty - 9/30/21 ~0700 twice - check airbag light illuminated - 11/16/21 ~0720 - check airbag light illuminated - 1/5/22 ~0630 - check airbag light illuminated - 1/14/22 ~1319 twice - check airbag light illuminated - 1/18/22 ~1550 & ~1700 - check airbag light illuminated - 1/19/22 ~1052 & ~1059 - check airbag light illuminated - 1/20/22 ~1304 - check airbag light illuminated - 1/25/22 ~1534 - check airbag light illuminated - 2/11/22 ~1000 - check airbag light illuminated - 3/19/22 ~1800 x 2, ~2245 - check airbag light illuminated - 5/16/23 ~1600 - check airbag light illuminated - 6/18/23 ~1426 - check airbag light illuminated - 6/22/23 ~0928 & ~0955 - check airbag light illuminated - 10/22/23 ~1040 - check airbag light illuminated - 6/16/24 - used personal car scan tool and found B1476 (IG1[A] voltage extraordinary low), B1558 (OCSS control unit), B1631 (DR knee ABG squib short) faults *** Original action by dealer in 2020 to simply delete latched codes did not remedy airbag problem...safety complaints at NHTSA indicate airbag failure during collision...this appears to be a serious public safety problem. ***
NHTSA complaint #11594633 — an unverified report by a vehicle owner.
AIR BAGS
The car's airbag system service required came on without any incidents to the car. It used to be on and off but now, it is consistently on. The seat detect very lightweight things like a book or a bag and gives the warning of seatbelt not on. The airbag system and the pressure sensor of the passenger seat is faulty. With this warning, airbags will not deploy. I saw multiple incidents with other Mitsubishi Outlander owners who have the same issue.
NHTSA complaint #11567379 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2018 Mitsubishi Outlander. The contact stated while driving approximately 35 MPH, the air bag warning light began to flash off and on. The failure was a constant failure. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 98,330.
NHTSA complaint #11566461 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2020 Mitsubishi Outlander. The contact stated that while crossing an intersection at 35 MPH; another vehicle ran a red light and crashed into the contact's front driver-side door. The contact was knocked across the two-lane road and hit a telephone pole on the passenger side of the vehicle. The air bags did not deploy upon impact. The authorities arrived on the scene and assisted the contact out of the vehicle through the passenger side of the vehicle. The contact was treated at the scene and was later taken to the emergency room for treatment. The contact was given an X-ray ,CT scan and an MRI. The contact was treated for pain and stiffness to the left side of the back, neck, elbow, and shoulder. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed to two separate independent mechanics; however, the contact was unaware if the vehicle was destroyed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 35,000
NHTSA complaint #11565755 — an unverified report by a vehicle owner.